The Initial Recovery Screens

As part of learning about recovery processes, a broad understanding is required of the functions used on PRACSYS.

The (RC) Recoveries menu includes the following functions for most Claims managers:

  • Create Overpayment Recovery Account;

  • Amend Overpayment Recovery Account;

  • View Overpayment Recovery Account.

In addition, CSMs have the function 'Write-off/Waiver Recovery Account' on their menus.

Recovery accounts are recorded on PRACSYS for both incapacity and non-incapacity recoveries.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-four-incapacity-overpayments/flowchart-post-determination-payment/initial-recovery-screens

Create Overpayment Recovery Account ('Cora')

As part of learning about recovery processes, a broad understanding is required of the functions used on PRACSYS.

The (RC) Recoveries menu includes the following functions for most Claims managers:

  • Create Overpayment Recovery Account;

  • Amend Overpayment Recovery Account;

  • View Overpayment Recovery Account.

In addition, CSMs have the function 'Write-off/Waiver Recovery Account' on their menus.

Recovery accounts are recorded on PRACSYS for both incapacity and non-incapacity recoveries.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-four-incapacity-overpayments/flowchart-post-determination-payment/initial-recovery-screens/create-overpayment-recovery

Amend Overpayment Recovery Account ('Aora')

As part of learning about recovery processes, a broad understanding is required of the functions used on PRACSYS.

The (RC) Recoveries menu includes the following functions for most Claims managers:

  • Create Overpayment Recovery Account;

  • Amend Overpayment Recovery Account;

  • View Overpayment Recovery Account.

In addition, CSMs have the function 'Write-off/Waiver Recovery Account' on their menus.

Recovery accounts are recorded on PRACSYS for both incapacity and non-incapacity recoveries.

Source URL: https://clik.dva.gov.au/node/31291

View overpayment recovery account ('Vora')

As part of learning about recovery processes, a broad understanding is required of the functions used on PRACSYS.

The (RC) Recoveries menu includes the following functions for most Claims managers:

  • Create Overpayment Recovery Account;

  • Amend Overpayment Recovery Account;

  • View Overpayment Recovery Account.

In addition, CSMs have the function 'Write-off/Waiver Recovery Account' on their menus.

Recovery accounts are recorded on PRACSYS for both incapacity and non-incapacity recoveries.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-four-incapacity-overpayments/flowchart-post-determination-payment/initial-recovery-screens/view-overpayment-recovery-account

Incapacity Line Items

As part of learning about recovery processes, a broad understanding is required of the functions used on PRACSYS.

The (RC) Recoveries menu includes the following functions for most Claims managers:

  • Create Overpayment Recovery Account;

  • Amend Overpayment Recovery Account;

  • View Overpayment Recovery Account.

In addition, CSMs have the function 'Write-off/Waiver Recovery Account' on their menus.

Recovery accounts are recorded on PRACSYS for both incapacity and non-incapacity recoveries.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-four-incapacity-overpayments/flowchart-post-determination-payment/initial-recovery-screens/incapacity-line-items