The Aims Of This Volume

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/aims-volume

How To Read About PRACSYS

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/how-read-about-pracsys

Part One-Introduction

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-one-introduction

History

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-one-introduction/history

Changes To The System

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-one-introduction/history/changes-system

Part Two-Applying The Technology

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology

Applications And Business Functions

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/applications-and-business-functions

What Are Applications?

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/applications-and-business-functions/what-are-applications

What Are Business Functions?

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/applications-and-business-functions/what-are-business-functions

Main Features Of PRACSYS

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/main-features-pracsys

National Database

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/national-database

Enhanced And Automated Functionality

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/enhanced-and-automated-functionality

Payments Integration

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/enhanced-and-automated-functionality/payments-integration

Automatic Processes

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/enhanced-and-automated-functionality/automatic-processes

A Claim Management Based System

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/enhanced-and-automated-functionality/claim-management-based-system

Claims Management 'Tools'

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/claims-management-tools

Diaries

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/claims-management-tools/diaries

Viewing Work On Hand

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/claims-management-tools/viewing-work-hand

Reporting

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/reporting

Customer Information Package (Cip)

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/reporting/customer-information-package-cip

State Management Performance Measures (Smpms)

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/reporting/state-management-performance-measures-smpms

Executive Information System (Eis)

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/reporting/executive-information-system-eis

Ad Hoc Reports

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/reporting/ad-hoc-reports

System Performance Issues

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/system-performance-issues

Data Entry

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/system-performance-issues/data-entry

Accuracy

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/system-performance-issues/accuracy

The Computer As A Claim Record

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/system-performance-issues/computer-claim-record

Workload Management

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/workload-management

Making Payments

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/workload-management/making-payments

Overpayments And Recovery

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-two-applying-technology/workload-management/overpayments-and-recovery

Part Three-Access Profiles

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles

Profile Structures

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/profile-structures

The Profile Screen

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/profile-screen

Profile Numbers

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/profile-screen/profile-numbers

Workgroups And Workgroup Levels

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/profile-screen/workgroups-and-workgroup-levels

Setting Up Access Profiles

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/setting-access-profiles

Information System User Access Request Form

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/setting-access-profiles/information-system-user-access-request-form

Setting Up Teams And Groups

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/setting-teams-and-groups

The 'Ripple' Effect

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/setting-teams-and-groups/ripple-effect

Providing A User ID And Password

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/providing-user-id-and-password

The User ID

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/providing-user-id-and-password/user-id

Passwords

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/providing-user-id-and-password/passwords

Changing Access

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/providing-user-id-and-password/changing-access

Altering Passwords

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/providing-user-id-and-password/altering-passwords

How Profiles Affect The Way Work Is Done

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/how-profiles-affect-way-work-done

Functions Affected By Incorrect Access Profiles

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/how-profiles-affect-way-work-done/functions-affected-incorrect-access-profiles

Reports

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/how-profiles-affect-way-work-done/reports

Logging On To PRACSYS

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/logging-pracsys

Expired Password

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/logging-pracsys/expired-password

PRACSYS Security

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/pracsys-security

The Automatic Log Off

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/pracsys-security/automatic-log

The 1 Log On Facility

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/pracsys-security/1-log-facility

The Security Message

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-three-access-profiles/pracsys-security/security-message

Part Four-General Navigation

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation

Using The Mouse

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/using-mouse

Function Keys

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys

What The Function Keys Do

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do

Function key F1

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f1

Function key F2

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f2

Function key F3

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f3

Shift function key SF3

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/shift-function-key-sf3

Function key F4

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f4

Function key F5

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f5

Function keys F6, SF5 and SF6

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-keys-f6-sf5-and-sf6

Shift function keys SF10, 11 and 12

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/shift-function-keys-sf10-11-and-12

Function key F12

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/function-keys/what-function-keys-do/function-key-f12

Preselected Navigation

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/preselected-navigation

Command Line

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/command-line

Arrow Keys/tab

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/arrow-keystab

Up Arrow

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/arrow-keystab/arrow

Down Arrow

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/arrow-keystab/down-arrow

Left Arrow

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/arrow-keystab/left-arrow

Right Arrow

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/arrow-keystab/right-arrow

The Oblique Key

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/oblique-key

Copy And Paste Options

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/copy-and-paste-options

Copying Text Into A Word Document

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/copy-and-paste-options/copying-text-word-document

Deleting Returns

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/copy-and-paste-options/deleting-returns

Manoeuvring From Screen To Screen

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/manoeuvring-screen-screen

Scroll

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/manoeuvring-screen-screen/scroll

Page Up/page Down

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/manoeuvring-screen-screen/page-uppage-down

'Home' And 'End'

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-four-general-navigation/home-and-end

Part Five-System Overview

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview

Setting Up A Claim

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/setting-claim

Life Cycle Of A Simple Claim

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/setting-claim/life-cycle-simple-claim

Employee Details

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/setting-claim/employee-details

Employer Details

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/setting-claim/employer-details

Rehabilitation Details

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/setting-claim/rehabilitation-details

Account Payments

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/account-payments

Accounts Not Yet Determined

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/account-payments/accounts-not-yet-determined

Account Determination

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/account-payments/account-determination

Incapacity Payments

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments

Incapacity Not Yet Determined

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments/incapacity-not-yet-determined

Employer'S Premiums

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments/employers-premiums

Payment To Employees

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments/payment-employees

Ex-employees

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments/payment-employees/ex-employees

Current employees

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/incapacity-payments/payment-employees/current-employees

Flow Charts Of Post Determination Payment

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/flow-charts-post-determination-payment

Accounts Flowchart

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/flow-charts-post-determination-payment/accounts-flowchart

Incapacity Flowchart

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/flow-charts-post-determination-payment/incapacity-flowchart

Viewing Payment Data

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/flow-charts-post-determination-payment/viewing-payment-data

Printing PRACSYS Information

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/printing-pracsys-information

Viewing Standard Letters

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/printing-pracsys-information/viewing-standard-letters

Hic Provider Tape

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/hic-provider-tape

Changes To The Provider Table

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/hic-provider-tape/changes-provider-table

Creating Practice Details

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/hic-provider-tape/creating-practice-details

How To Read The Provider Screen

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-five-system-overview/hic-provider-tape/how-read-provider-screen

Part Six-The Help Desk

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-six-help-desk

Changes To PRACSYS

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-six-help-desk/changes-pracsys

Broadcasts

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-six-help-desk/broadcasts

Help Desk Advices

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-six-help-desk/broadcasts/help-desk-advices

Using The Help Desk

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-six-help-desk/using-help-desk

Part Seven-General Issues

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues

Duplication Of Lines On List Screens

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/duplication-lines-list-screens

Screen Messages

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/screen-messages

Invoice Financial Groups And Payment Types

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/invoice-financial-groups-and-payment-types

Printing Lists Of Incapacity Determinations

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/printing-lists-incapacity-determinations

Using The F10 Key For Paying Multiple Line Items

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/using-f10-key-paying-multiple-line-items

Understanding Provider Types

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-two-pracsys/part-seven-general-issues/understanding-provider-types

Volume Two - PRACSYS