Creating Employer Records

When an Account Manager creates an employer record on PRACSYS, it must be linked to a Portfolio.  This function is known on PRACSYS as 'Create Customer'.

This record contains the following information:

• a unique customer number - this becomes the payee number;

• the cheque addressee - the name/division etc that will appear on the cheque remittance;

• contact names and addresses for the employer - these are used for correspondence that is generated for the employer;

• a field that indicates whether the employer has received funding from the Department of Finance for its uninsured cases or whether Comcare is responsible for making these payments;

• the financial status of the employer - Budget, Off-Budget or Non-Finance (this status is the same as Budget, but identifies those employers not tied to DoF by using the Finance Ledger System);

• a list of all National Business and State Accounts Managers for the employer; and

• the Licence Class History for the employer.

Once the employer record has been created, all information except the customer number (which is their unique payee number) can be amended.

The employer record can be viewed at any time.