No letters
In some circumstances, it will be necessary to delay sending out a letter. To do so, blank out the 'System/User letter' field. This will indicate to the system that no letter should be sent out at this time.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-five-complex-liability/part-eight-determining-claims-pracsys/what-being-determined/standard-letters/no-letters