Remember

Comcare Australia does not accept medical certificates which state 'work related stress.  Additional medical clarification is required.

This process is intended to be non-adversarial.  Ensure co-operation of the employee by explaining the benefits of referral to the Provider.  Consultation with the employer is just as important.

YOU make the decision on liability.  The Provider must refrain from giving an opinion on whether the claim should be accepted or not.

This procedure is designed to be used mainly for cases prior to making a decision on liability.  However, it may also be useful in cases where it is suspected there is a stress-related component to a physical injury or where physical conditions are not responding to conventional rehabilitation intervention.

The investigation referral process is independent from the Return to Work initial assessment referral.