User generated letters

If a user letter is required, enter a 'U' in the 'System/User letter' field on the screen.  This will invoke a special Standard Letters menu that provides a selection of letters relating to the determination function.  Don't forget to send out both employee and employer letters, as appropriate.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-five-complex-liability/part-eight-determining-claims-pracsys/what-being-determined/standard-letters/user-generated-letters