Category Types
The diary categories are, in order of most to least used according to PRACSYS:
1
- CLM — Claims management;
- USR — User chosen diaries (similar to 'FLOC' reminders);
2
- INCIncapacity;
3
- INV — Invoices;
4
- RTP — Return to Work Plans;
5
- DOF Direct payments;
6
- REC — Reconsiderations/AAT
7
- OCC — Occurrences;
8
- ACC — Accounting;
- FIN — Finance section;
9
- POL — Policy management; and
10
- PER — Personal diaries.
At any one time, there may be a number of diaries against any of the listed categories, depending on the nature of the work being done.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-three-diaries/part-two-diary-access/category-and-priority/category-types