Attachment A

Dear

Claim Reference:

Condition:

I am writing to you about the above claim and in particular the medical certificate which was attached to your Claim for Rehabilitation and Compensation form.

Unfortunately, the information you have provided was insufficient for Comcare Australia to determine liability on your claim.  Section 54 of the Safety, Rehabilitation and Compensation Act 1988 places the onus on employees to support their claims with suitable medical evidence, usually in the form of a medical certificate.

Before liability is able to be determined, you will need to submit a medical certificate which provides a clear medical diagnosis of your condition.  Broad descriptions of the injury or symptoms (such as 'back injury', 'neck pain' and 'sore arm') are not acceptable for this purpose.

It would be appreciated if you could return the enclosed certificate to your doctor with a request to provide a precise diagnosis.

Please contact me on quoting the above file reference if you have any queries relating to this letter.

Yours sincerely

Encl