Purpose

1.The purpose of this advice is to provide guidance on the use of Section 58 of the Safety, Rehabilitation and Compensation Act 1988 to obtain information or documents from a claimant.

2.Section 58 is the legislative recourse available when information or a document in the possession of, or reasonably available to, a claimant is not provided to a Claims Manager.

3.A notice under the section is sent after the document/information has already been requested by ordinary letter and no satisfactory response has been received.