Claim comments

13.In all cases, it will be necessary to add claim comments to PRACSYS, providing information about the current status of claim liability.

14.This means that, where review dates have been allocated, the following comment category and code should be used:

Code

INVInvestigation issues

15.This will ensure that the review date is clearly identified on PRACSYS. All Claims Managers processing incapacity and medical accounts must have regard to any comments entered in this area prior to processing entitlements.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/coas-comcare-operational-advices/current/1997/oa-no-009-claim-review-and-following-initial-determination/attachment/claim-comments

Claim comments

Category

Code