1.1 What This Manual Covers

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/11-what-manual-covers

1.2 Contacts

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/12-contacts

1.3 The Structure of the Manual and How to Use it

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/13-structure-manual-and-how-use-it

1.4 Age Pension Debts

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts

1.4.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/141-overview

1.4.2 The Overpayments and Prosecutions Manual

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/142-overpayments-and-prosecutions-manual

1.4.3 The Debt Recovery Manual

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/143-debt-recovery-manual

1.4.4 The Guide to Social Security Law

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/144-guide-social-security-law

1.4.5 Recovering Centrelink debts

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/145-recovering-centrelink-debts

1.4.6 Processing age pension debts

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/14-age-pension-debts/146-processing-age-pension-debts

1.5 The Principle of Overpayment Recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/15-principle-overpayment-recovery

1.5.1 Objective of DVA's Income Support Program

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/15-principle-overpayment-recovery/151-objective-dvas-income-support-program

1.5.2 Objective of DVA's Compensation Program

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/15-principle-overpayment-recovery/152-objective-dvas-compensation-program

1.5.3 Why we recover overpayments

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/15-principle-overpayment-recovery/153-why-we-recover-overpayments

1.5.4 Prevention and detection of overpayments

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-1-introduction/15-principle-overpayment-recovery/154-prevention-and-detection-overpayments

Ch 1 Introduction