Ch 7 Recovery and Other Methods of Finalising Debts

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts

7.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/71-overview

7.1.1 Introduction

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/71-overview/711-introduction

7.1.2 Principles of recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/71-overview/712-principles-recovery

7.2 Recovery Options

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/72-recovery-options

7.3 Statute of Limitations

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/73-statute-limitations

7.4 Advising the Debtor

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/74-advising-debtor

7.4.1 First debt notification notice

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/74-advising-debtor/741-first-debt-notification-notice

7.5 Right of Review

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/75-right-review

7.6 Penalty Interest and Administrative Charge

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge

7.6.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/761-overview

7.6.2 Notices

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/762-notices

7.6.3 Penalty interest

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/763-penalty-interest

7.6.4 Final payment day

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/764-final-payment-day

7.6.5 Calculation of penalty interest

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/765-calculation-penalty-interest

7.6.6 Recovery of penalty interest

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/766-recovery-penalty-interest

7.6.7 Penalty interest case types

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/767-penalty-interest-case-types

7.6.8 New administrative charge

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/768-new-administrative-charge

7.6.9 Summary of old administrative charge

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/76-penalty-interest-and-administrative-charge/769-summary-old-administrative-charge

7.7 Statement of Financial Circumstances (D2708)

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/77-statement-financial-circumstances-d2708

7.8 Methods of Recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/78-methods-recovery

7.8.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/78-methods-recovery/781-overview

7.8.2 Full cash refund

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/78-methods-recovery/782-full-cash-refund

7.8.3 Discounted cash refund

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/78-methods-recovery/783-discounted-cash-refund

7.8.4 Alternative methods of recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/78-methods-recovery/784-alternative-methods-recovery

7.9 Limitations

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations

7.9.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations/791-overview

7.9.2 Rate of limitation

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations/792-rate-limitation

7.9.3 Formulated rate table

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations/793-formulated-rate-table

7.9.4 Review of rate of limitation

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations/794-review-rate-limitation

7.9.5 Hardship

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/79-limitations/795-hardship

7.10 Cash Instalments

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/710-cash-instalments

7.10.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/710-cash-instalments/7101-overview

7.10.2 Frequency of repayments

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/710-cash-instalments/7102-frequency-repayments

7.10.3 Review of rate of instalments

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/710-cash-instalments/7103-review-rate-instalments

7.10.4 Direct deductions

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/710-cash-instalments/7104-direct-deductions

7.11 Payment Notices

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices

7.11.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7111-overview

7.11.2 Non-compliance

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7112-non-compliance

7.11.3 Right of review

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7113-right-review

7.11.4 Recovery from financial institutions

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7114-recovery-financial-institutions

7.11.5 Recovery from tax refund

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7115-recovery-tax-refund

7.11.6 Recovery from salary or wages

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7116-recovery-salary-or-wages

7.11.7 Wages/salary payment notice rate determination

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7117-wagessalary-payment-notice-rate-determination

7.11.8 Wages/salary payment notice advices

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7118-wagessalary-payment-notice-advices

7.11.9 Review of rate of repayment

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/7119-review-rate-repayment

7.11.10 Other payment notice action

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/711-payment-notices/71110-other-payment-notice-action

7.12 Civil Action

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/712-civil-action

7.12.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/712-civil-action/7121-overview

7.12.2 When to consider civil recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/712-civil-action/7122-when-consider-civil-recovery

7.12.3 Referral to Legal Services Group

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/712-civil-action/7123-referral-legal-services-group

7.13 Bankruptcy

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/713-bankruptcy

7.13.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/713-bankruptcy/7131-overview

7.13.2 Debts incurred before bankruptcy

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/713-bankruptcy/7132-debts-incurred-bankruptcy

7.13.3 Debts incurred after bankruptcy

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/713-bankruptcy/7133-debts-incurred-after-bankruptcy

7.13.4 Affect on debts after discharge

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/713-bankruptcy/7134-affect-debts-after-discharge

7.14 Deceased Debtor

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/714-deceased-debtor

7.14.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/714-deceased-debtor/7141-overview

7.14.2 Recovery from deceased's estate

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/714-deceased-debtor/7142-recovery-deceaseds-estate

7.15 Alternatives to Immediate Recovery

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/715-alternatives-immediate-recovery

7.16 Write-Off

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write

7.16.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7161-overview

7.16.2 Debtor deceased

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7162-debtor-deceased

7.16.3 No capacity to repay

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7163-no-capacity-repay

7.16.4 Whereabouts unknown

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7164-whereabouts-unknown

7.16.5 Recovery not cost effective

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7165-recovery-not-cost-effective

7.16.6 Irrecoverable at law

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7166-irrecoverable-law

7.16.7 Overpayments less than $50

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/716-write/7167-overpayments-less-50

7.17 Deferral

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/717-deferral

7.18 Waiver

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/718-waiver

7.18.8 Categories of waiver

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/718-waiver/7188-categories-waiver

7.19 Overpaid Tax

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/719-overpaid-tax

7.20 VEA Delegations

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/720-vea-delegations

7.21 Examples

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/721-examples

Example 1 - War Widow with ISS

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/721-examples/example-1-war-widow-iss

Example 2 - Married Couple with part Service Pension

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/721-examples/example-2-married-couple-part-service-pension

Example 3 - Single Special Rate Disability Compensation Payment Recipient with a Compensation Limitation

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/721-examples/example-3-single-special-rate-disability-compensation-payment-recipient-compensation-limitation

Last amended

Example 4 - Single Service Pensioner on Reduced Rate due to Non-financial Assets

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-7-recovery-and-other-methods-finalising-debts/721-examples/example-4-single-service-pensioner-reduced-rate-due-non-financial-assets