11.2 General Tips

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips

11.2.1 Overview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1121-overview

11.2.2 Planning and preparation are essential

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1122-planning-and-preparation-are-essential

11.2.3 Interviewing techniques

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1123-interviewing-techniques

11.2.4 Ending the interview

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1124-ending-interview

11.2.5 Avoid

Source URL: https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1125-avoid