3.3.5 Time frame to pay accommodation costs

A new resident will have up to 28 days from entering care to choose whether to pay the agreed accommodation price by a refundable amount or daily payment or some combination of both. The daily payment is paid unless and until a refundable deposit is paid.

A resident has up to six months after entry to care to pay a refundable deposit. This enables the resident time to convert/realise assets necessary to pay the lump sum. The resident would be liable to pay a daily payment until the lump sum arrangement is finalised.

The resident pays a DAP or DAC periodically, no more than a month in advance. However, if the resident does not pay the DAP or DAC on time, the resident may be charged interest on the outstanding amount.