C23/2010 Bulk Issue of 2011 NSW Transport Concession Card (TC1) and VIC Free Travel Voucher

Replaced by DI No.

C19/2011

Amends DI No.

N/A

Replaces DI No.

C19/2009

Purpose

This Departmental Instruction provides information on:

• the bulk issue of the 2011 New South Wales Transport Concession Card (TC1);
• the bulk issue of the Victorian War Widow/Widower Free Travel Voucher; and
• arrangements for daily issues.

NSW Transport Concession Card

The TC1 provides state funded travel concessions and is issued by DVA on behalf of the New South Wales Government.  New South Wales is now the only state to issue the TC1.

The TC1 is issued to war widow/widowers who are not in receipt of service pension, income support supplement or age pension paid by DVA or Centrelink and reside in New South Wales.

VIC Free Travel Voucher

The Free Travel Voucher is issued to war widow/widowers who are not in receipt of service pension, income support supplement or age pension paid by DVA or Centrelink and reside in Victoria.

War widows/widowers residing in other states may be eligible for state transport concessions through their DVA Gold Card, CSHC or other transport passes.

Valid

Both the NSW TC1 and Victorian War Widow/Widower Free Travel Voucher are valid from 1 January 2011 until 31 December 2011.

Numbers

The approximate numbers to be produced from the bulk issue are:

NSW TC — 18,271

VIC Free Travel Voucher — 5,966

Dates

The following dates apply to the 2011 annual bulk issue:

Task

Date

Production data extract

6 Dec 2010

Printing, enveloping and lodgement

7 Dec – 10 Dec 2010

Final lodgement with Australia Post

10 Dec 2010

Reports

Reports will be provided to the contacts on Wednesday 8 December 2010.

Inserts

A 2011 fridge calendar magnet will be inserted with the bulk issue of the NSW TC1 and the VIC Free Travel Voucher.

Daily Issues

The 2011 daily stock supplies have been sent to the contact officers.

NSW

Data extraction for the bulk issue will be on the evening of Monday 6 December 2010.  Current eligible TC1 card holders will receive their replacement cards in the bulk run.  The 2011 stock can be used for any new grants from Tuesday, 7 December 2010.

VIC

The 2010 and 2011 VIC Free Travel Voucher should be issued to those eligible until 31 December 2010.  From 1 January 2010 only the 2011 voucher is to be issued.

Any remaining 2010 stock should be destroyed accordingly.

Location Contacts

The location contacts for the bulk issue are:

NSW TC1 — Steven Weston

VIC free travel voucher — Daniel Luba

Project Coordinator

The project coordinator for the bulk issue is:

Sarah Paras

Income Support

17 — th Floor

Lovett Tower

Canberra ACT 2606

Phone: 02 6289 6543

Email:  sarah.paras@dva.gov.au