10 Alterations, Modifications, Aids & Appliances and Motor Vehicle Assistance

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance

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10.1 The Principles for the Provision of Alterations, Modifications, Aids & Appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/101-principles-provision-alterations-modifications-aids-appliances

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10.1.1 Legislative and Policy Provisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/101-principles-provision-alterations-modifications-aids-appliances/1011-legislative-and-policy-provisions

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10.1.2 The Rehabilitation Appliances Program (RAP)

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/101-principles-provision-alterations-modifications-aids-appliances/1012-rehabilitation-appliances-program-rap

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10.2 Provision of aids and appliances through RAP

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances/102-provision-aids-and-appliances-through-rap

10.2.1 The Rehabilitation Appliances Program (RAP)

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1021-rehabilitation-appliances-program-rap

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10.2.2 The RAP Assessment Process

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1022-rap-assessment-process

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10.2.3 The RAP Schedule

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1023-rap-schedule

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10.2.4 Ordering RAP aids and appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1024-ordering-rap-aids-and-appliances

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10.2.5 Managing the costs of sourcing and ordering aids and appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1025-managing-costs-sourcing-and-ordering-aids-and-appliances

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10.2.6 Monitoring and record keeping - RAP

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/102-provision-aids-and-appliances-through-rap/1026-monitoring-and-record-keeping-rap

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10.3 Provision of aids and appliances through the rehabilitation provisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/103-provision-aids-and-appliances-through-rehabilitation-provisions

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10.3.1 Criteria for provision of aids and appliances through the rehabilitation provisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/103-provision-aids-and-appliances-through-rehabilitation-provisions/1031-criteria-provision-aids-and-appliances-through-rehabilitation-provisions

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10.3.2 Issues to be considered when assessing reasonableness

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/103-provision-aids-and-appliances-through-rehabilitation-provisions/1032-issues-be-considered-when-assessing-reasonableness

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10.3.3 Monitoring and record keeping - rehabilitation provisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/103-provision-aids-and-appliances-through-rehabilitation-provisions/1033-monitoring-and-record-keeping-rehabilitation-provisions

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10.4 Ownership of Alterations, Aids and Appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/104-ownership-alterations-aids-and-appliances

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10.5 Maintenance, Repair and Replacement of Aids and Appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/105-maintenance-repair-and-replacement-aids-and-appliances

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10.6 Provision of Aids and Appliances under the VVRS

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/106-provision-aids-and-appliances-under-vvrs

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10.7 Consideration of specific aids and appliances

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances

Last amended

10.7.1 Provision of mattresses or beds through RAP

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1071-provision-mattresses-or-beds-through-rap

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10.7.2 Provision of mattresses or beds through the rehabilitation provisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1072-provision-mattresses-or-beds-through-rehabilitation-provisions

Last amended

10.7.3 Requests for chairs

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1073-requests-chairs

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10.7.4 Ergonomic equipment, workplace aids and appliances and workplace assessments

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1074-ergonomic-equipment-workplace-aids-and-appliances-and-workplace-assessments

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10.7.5 Provision of personal response systems

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1075-provision-personal-response-systems

Last amended

10.7.6 Provision of home exercise equipment

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1076-provision-home-exercise-equipment

Last amended

10.7.7 Provision of Assistance Dogs

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1077-provision-assistance-dogs

Last amended

10.7.8 Approval process for building alterations

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1078-approval-process-building-alterations

Last amended

10.7.9 Modifications to vehicles

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/1079-modifications-vehicles

Last amended

10.7.10 Medical Grade Footwear

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/10710-medical-grade-footwear

Last amended

10.7.11 Ride-on mowers and synthetic lawn

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/10711-ride-mowers-and-synthetic-lawn

Last amended

10.7.12 Provision of hearing aids

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/107-consideration-specific-aids-and-appliances/10712-provision-hearing-aids

Last amended

10.8 Provision of Alterations, Aids & Appliances and Services for Serving ADF Clients

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/108-provision-alterations-aids-appliances-and-services-serving-adf-clients

Last amended

10.8.1 Basis for providing services and support for service members

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/108-provision-alterations-aids-appliances-and-services-serving-adf-clients/1081-basis-providing-services-and-support-service-members

Last amended

10.8.2 Communication protocols

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/108-provision-alterations-aids-appliances-and-services-serving-adf-clients/1082-communication-protocols

Last amended

10.9 Provision of Motor Vehicles or Motor Vehicle Modifications

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/109-provision-motor-vehicles-or-motor-vehicle-modifications

Last amended

10.9.1 Motor Vehicle Modification Requests

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/109-provision-motor-vehicles-or-motor-vehicle-modifications/1091-motor-vehicle-modification-requests

Last amended

10.10 Provision of Motor Vehicle Assistance under section 39 of DRCA

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1010-provision-motor-vehicle-assistance-under-section-39-drca

Last amended

10.10.1 Provision of Motor Vehicle Modifications under section 39(1)(d) of DRCA

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1010-provision-motor-vehicle-assistance-under-section-39-drca/10101-provision-motor-vehicle-modifications-under-section-391d-drca

Last amended

10.10.2 Short term assistance with transport while conditions stabilise

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1010-provision-motor-vehicle-assistance-under-section-39-srca/10102-short-term-assistance-transport-while-conditions-stabilise

Last amended

10.10.3 Where an existing vehicle is not suitable for modification

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1010-provision-motor-vehicle-assistance-under-section-39-drca/10103-where-existing-vehicle-not-suitable-modification

Last amended

10.10.4 DVA's responsibility following modifications

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1010-provision-motor-vehicle-assistance-under-section-39-srca/10104-dvas-responsibility-following-modifications

Last amended

10.11 Compensation for purchase of new or second hand motor vehicles for DRCA clients

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1011-compensation-purchase-new-or-second-hand-motor-vehicles-drca-clients

Last amended

10.12 The Motor Vehicle Compensation Scheme (MVCS)

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs

Last amended

10.12.1 Who is an eligible person for the MVCS?

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10121-who-eligible-person-mvcs

Last amended

10.12.2 Who is not eligible for MVCS?

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10122-who-not-eligible-mvcs

Last amended

10.12.3 Assessing eligibility for MVCS

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/10123-assessing-eligibility-mvcs

Last amended

10.12.4 Getting advice from an approved program provider

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10124-getting-advice-approved-program-provider

Last amended

10.12.5 Modifying a motor vehicle

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10125-modifying-motor-vehicle

Last amended

10.12.6 Where an existing vehicle is not suitable for modification

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10126-where-existing-vehicle-not-suitable-modification

Last amended

10.12.7 Subsidising the purchase of an initial new or second-hand motor vehicle

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10127-subsidising-purchase-initial-new-or-second-hand-motor-vehicle

Last amended

10.12.8 Replacing a motor vehicle

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/10128-replacing-motor-vehicle

Last amended

10.12.9 Other MVCS compensation

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/10129-other-mvcs-compensation

Last amended

10.12.10 Determining the amount of MVCS compensation payable

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/101210-determining-amount-mvcs-compensation-payable

Last amended

10.12.11 Conditions relating to the MVCS compensation payment

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/101211-conditions-relating-mvcs-compensation-payment

Last amended

10.12.12 Determination of MVCS claims

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/101212-determination-mvcs-claims

Last amended

10.12.13 Review of MVCS decisions

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/101213-review-mvcs-decisions

Last amended

10.12.14 Ownership of the motor vehicle provided by MVCS

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/101214-ownership-motor-vehicle-provided-mvcs

Last amended

10.12.15 Breaches of MVCS requirements

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/101215-breaches-mvcs-requirements

Last amended

10.12.16 Failure to comply with MVCS requirements

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/101216-failure-comply-mvcs-requirements

Last amended

10.12.17 Loan of a motor vehicle provided by the MVCS

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-library/10-alterations-modifications-aids-appliances/1012-motor-vehicle-compensation-scheme-mvcs/101217-loan-motor-vehicle-provided-mvcs

Last amended

10.12.18 GST exemption for supply of a motor vehicle to a disabled former veteran

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/101218-gst-exemption-supply-motor-vehicle-disabled-former-veteran

Last amended

10.12.19 Stamp duty exemptions under state and territory law

Alterations, modifications, aids & appliances

This chapter explains how requests for alterations, modifications, aids and appliances to promote independence and improve quality of life are managed and processed. Refer to section 10.1 in this library.

Provision of aids, appliances and alterations to assist with activities of daily living

Where clients hold a DVA Health Card, consideration must first be given to whether aids and appliances that are reasonably required can be provided through the Rehabilitation Appliances Program (RAP). Refer to section 10.2 in this library.

Where the item cannot be provided through RAP, or the client does not hold a DVA Health Card, consideration may be given to whether the aid or appliance can be provided though a rehabilitation program. The requested aid or appliance must be reasonably required by the client to meet their needs or enable them to reach their rehabilitation goals. Refer to section 10.3 in this library. In some circumstances, aids and appliances may be provided to serving members where Defence remains the person’s rehabilitation authority. Refer to section 10.8 in this library.

Motor vehicle assistance

This chapter also includes the policy guidelines relating to the provision of motor vehicles and vehicle modifications.  Please note that vehicle requests, including modifications to vehicles, should utilise the relevant vehicle schemes, rather than RAP.  For further information about the provision of vehicles and vehicle modifications see:

  • Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library 
  • Vehicle Assistance Scheme under the VEA in section 6.4 in the CLIK Compensation and Support Policy Library, and 
  • the relevant DRCA provisions in section 10.10 in this library.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/10-alterations-modifications-aids-appliances-and-motor-vehicle-assistance/1012-motor-vehicle-compensation-scheme-mvcs/101219-stamp-duty-exemptions-under-state-and-territory-law

Last amended