3 The Rehabilitation Process
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3.1 The DVA Rehabilitation Case Management Pathway
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3.2 The Needs Assessment Process
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3.3 The Rehabilitation Referral Process
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3.3.1 Identifying Rehabilitation Clients
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3.3.2 Issues to Consider When Making the Referral
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3.3.3 Referral types
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3.4 Rehabilitation Assessments
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3.5 Choosing a Service Provider
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3.6 Types of Service Providers
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3.7 How to Make the Referral
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3.7.1 Provider Acknowledgement of Referral
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3.7.2 Keeping the Client informed
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3.8 DVA Rehabilitation Reporting Documents
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3.8.1 The Rehabilitation Assessment Report
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3.8.1.1 VVRS Assessments
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3.8.2 The Rehabilitation Plan
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3.8.3 Development of the Rehabilitation Plan
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3.8.4 Changes to a rehabilitation plan
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3.8.5 Progress Reports
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3.8.6 Rehabilitation Plan Supporting Documents
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3.9 Case Conferencing
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3.10 Plan Closure
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3.11 Non-Liability Rehabilitation Pilot
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3.12 Veterans Payment
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3.12.1 Legislative authority
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3.12.2 Eligibility for Veteran Payment
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3.12.2.1 Loss of Eligibility
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3.12.3 Requirement to participate in Rehabilitation
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3.12.3.1 Unable to work more than 8 hours a week
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3.12.3.2 Capacity to participate in rehabilitation
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3.12.3.3 Managing clients at risk who are not actively participating in rehabilitation
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3.12.3.4 Compliance
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3.12.4 Rehabilitation Process
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3.12.4.1 Rehabilitation Assessment
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3.12.4.2 Approved DVA Rehabilitation Program
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3.12.4.3 Financial Counselling
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3.12.4.4 What other rehabilitation activities can be included?
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3.12.5 Communication
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3.12.5.1 Rehabilitation Providers role in managing client expectations
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3.12.5.2 Keeping the Client informed
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3.12.5.3 Recording and reporting
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3.12.6 Transition at the end of the VP period
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3.12.6.1 What happens if the claim for liability is accepted?
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3.12.6.2 What happens if the claim for liability is not accepted?
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