6.13.3 After receipt by the Location but before a file has been raised and details have been entered into Defcare

If a request to have a claim for rehabilitation and compensation withdrawn is made by a member, and the claim form has been received within the office but a file has not been raised and no details have been entered onto aDVAnce/PRS or Defcare, the claim form is to be returned to the member. No action whatsoever is to be taken with the claim form.

Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/613-withdrawal-claim-compensation/6133-after-receipt-location-file-has-been-raised-and-details-have-been-entered-defcare