6.3 Claim Format
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format
6.3.1 Liability claims must be in writing - Subsequent claims for benefits can be verbal or written
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/631-liability-claims-must-be-writing-subsequent-claims-benefits-can-be-verbal-or-written
6.3.2 Electronic lodgement of claims constitutes a claim in writing
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/632-electronic-lodgement-claims-constitutes-claim-writing
6.3.3 Where claimant incapable or otherwise prevented from completing a claim
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/633-where-claimant-incapable-or-otherwise-prevented-completing-claim
6.3.4 Where a representative signs although the client is not prevented from signing
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/634-where-representative-signs-although-client-not-prevented-signing
6.3.5 Procedure on receipt of an unsigned claim
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/635-procedure-receipt-unsigned-claim
6.3.6 Claims lodged under one Act incorrectly and subsequently determined under another Act
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/636-claims-lodged-under-one-act-incorrectly-and-subsequently-determined-under-another-act
6.3.6.1 Cross-Act Authority Form
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/636-claims-lodged-under-one-act-incorrectly-and-subsequently-determined-under-another-act/6361-cross-act-authority-form
6.3.6.2 Use of old versions of SRCA, VEA, and MRCA claim forms
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/636-claims-lodged-under-one-act-incorrectly-and-subsequently-determined-under-another-act/6362-use-old-versions-srca-vea-and-mrca-claim
6.3.7 'Substantial compliance' with the claim form
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/637-substantial-compliance-claim-form
6.3.8 Rejection and/or correction of 'non compliant' claims
Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.
In short, Delegates are required to:
1.record the receipt of the attempted claim before any other action
2.test the attempted claim for compliance with the standard of completeness required by S54 and by policy
3.actively assist the client to bring the claim to the specified level of compliance.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/638-rejection-andor-correction-non-compliant-claims