Ch 6 Claims for Compensation
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation
6.1 Lodgement of Claims
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/61-lodgement-claims
6.1.1 Claims to be served on MRCC not Comcare
6.1.2 Serving members should lodge through ADF channels
6.2 Disclosure of Information
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/62-disclosure-information
6.2.1 Privacy Act and the Department of Defence
6.2.2 Exception - Release of information on public safety grounds
6.3 Claim Format
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format
6.3.1 Liability claims must be in writing - Subsequent claims for benefits can be verbal or written
6.3.2 Electronic lodgement of claims constitutes a claim in writing
6.3.3 Where claimant incapable or otherwise prevented from completing a claim
6.3.4 Where a representative signs although the client is not prevented from signing
6.3.5 Procedure on receipt of an unsigned claim
6.3.6 Claims lodged under one Act incorrectly and subsequently determined under another Act
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/63-claim-format/636-claims-lodged-under-one-act-incorrectly-and-subsequently-determined-under-another-act
6.3.6.1 Cross-Act Authority Form
6.3.6.2 Use of old versions of SRCA, VEA, and MRCA claim forms
6.3.7 'Substantial compliance' with the claim form
6.3.8 Rejection and/or correction of 'non compliant' claims
6.4 Claims Made after the Death of the Claimant
6.5 Claim to be Accompanied by a Medical Certificate
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/65-claim-be-accompanied-medical-certificate
6.5.1 The requirement for a medical certificate under S54, SRCA
6.5.2 Interpretation - Duty of the client to provide medical evidence
6.5.3 Full-time serving and discharged ADF claimants
6.5.4 Reserves claimants
6.6 Duplicate Claims
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/66-duplicate-claims
6.6.1 Successive claims for the same condition
6.6.2 Same injury presented with different diagnosis is not a new claim
6.6.3 Previously determined claims where new evidence is asserted
6.7 Multiple Claims and Multiple and 'Subsequent' Injuries
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/67-multiple-claims-and-multiple-and-subsequent-injuries
6.7.1 Separate claim for each separate incident causing injury
6.7.2 Single claim for single incident with multiple injuries
6.7.3 Injury and 'sequelae' to be administered under the same file reference
6.8 Reviving Old Inactive Claims
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/68-reviving-old-inactive-claims
6.8.1 Duplicate applications for old or forgotten claims
6.8.2 Old claims may not be registered on Defcare
6.8.3 Procedure on receipt of pre-1993 claim
6.9 Registration of New Claims
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/69-registration-new-claims
6.9.1 Defcare registration
6.9.2 Raising document folders via TRIM
6.9.3 DVA work measurement and Time Taken To Process (TTTP)
6.9.4 Acknowledgment of claims
6.10 Transferring Compensation Claims Between Locations
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/610-transferring-compensation-claims-between-locations
6.10.1 Policy
6.10.2 Procedures to be followed
6.10.3 Transferring a claim on Defcare
6.10.4 Archived Files
6.11 RCG Special Claims Procedures
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/611-rcg-special-claims-procedures
6.11.1 Serving Members Posted Overseas
6.11.2 Clients leaving Australia to take up permanent residence overseas
6.11.3 New claims by persons who live overseas
6.12 Claims with a Potential Conflict of Interest
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/612-claims-potential-conflict-interest
6.12.1 Background:
6.12.2 Potential Conflict of Interest types
6.12.3 Claims by DVA Staff who are also clients or potential clients of DVA
6.12.4 Claims by Family Members of DVA Staff
6.12.5 Claimant known to a staff member
6.12.6 Other possible Conflict of interest, actual or apparent
6.13 Withdrawal of a Claim for Compensation
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/613-withdrawal-claim-compensation
6.13.1 Policy
6.13.2 Prior to actual receipt of a claim form by the Location
6.13.3 After receipt by the Location but before a file has been raised and details have been entered into Defcare
6.13.4 After receipt by the Location but priorand after claim details have been recorded to recording the claim details on DEFCARE
6.13.5 After receipt by the Location and after recording the claim details on DEFCARE
6.13.6 Prior to a determination being made
6.13.7 After a Determination has been made
6.14 Claims for Compensation - 1971 Act
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/614-claims-compensation-1971-act
6.14.1 1971 Act (on and after 1 July 1986)
6.14.2 1971 Act (before 1 July 1986)
6.15 Claims for Compensation - 1930 Act
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-6-claims-compensation/615-claims-compensation-1930-act
6.15.1 Claim and notice provisions - S16, 1930 Act