2.3.2 Conduct of Delegates
Section 72 of the SRCA requires that Delegates, in deciding the above matters, shall be guided by 'equity, good conscience and the substantial merits of the case, without regard to technicalities'. The te — rm 'technicalities' refers only to matters of minor bureaucratic import (e.g. an old accident report made on a superseded form, etc.), and does not refer to matters of doubtful or missing evidence.
Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/liability-handbook/ch-2-initial-liability/23-investigating-liability-principles/232-conduct-delegates