20.7.2 Initial incapacity claim

A medical certificate or report from the treating General Practitioner (GP) is acceptable. Exceptions to this rule are complex cases such as, but not limited to: psychiatric conditions, multiple injuries, sequelae conditions, contribution by non-compensable injuries, long gap between date of injury or date of discharge or the last incapacity. In these circumstances, payment may be commenced based on a medical certificate or report from the treating GP however a report by the treating specialist should be sought for confirmation. If there is no treating specialist then an independent specialist should be sought.