23.1.5 After the visit

After the visit, the person who has had the meeting with the claimant should document the outcomes of the visit in the notes section of Defcare. A copy of the Defcare note must be placed on the paper file.

Source URL: https://clik.dva.gov.au/military-compensation-srca-manuals-and-resources-library/general-handbook/ch-23-communicating-clients-and-their-representatives/231-protocols-telephone-conversations-and-personal-meetings-mrcc-clients/2315-after-visit