Health Policy Library
Source URL: https://clik.dva.gov.au/health-policy-library
Alcohol and Drug Problems
Click on the link below to take you to the Your Health and Alcohol page on the DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/alcohol-management-project
Anaesthetists
Click on the link below to take you to the Fee Schedules Page on the DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
https://www.dva.gov.au/providers/fees-and-payments/fees-schedules
Source URL: https://clik.dva.gov.au/health-policy-library/anaesthetists
Chiropractic
Click on the link below to take you to the Chiropractic Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
0/00/00 — Page 1
Source URL: https://clik.dva.gov.au/health-policy-library/chiropractic
Clinical Counselling
Click on the link below to take you to the Clinical Counsellors Index Page DVA web site.
Note for DVA staff - If the link does n — ot work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/clinical-counselling
Clinical Psychology
Click on the link below to take you to the Clinical Psychology Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/clinical-psychology
Community Nursing
Click on the link below to take you to the Community Nursing Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
http://www.dva.gov.au/providers/community-nursing
Source URL: https://clik.dva.gov.au/health-policy-library/community-nursing
Crisis Assistance Time out Program
Click on the link below to take you to the Crisis Assistance Time out Program DVA web site.
Note for DVA staff - If the link does n — ot work, make sure you have your Internet browser open.
http://www.dva.gov.au/health_and_wellbeing/health_programs/vvcs/services/crisis/Pages/index.aspx
Source URL: https://clik.dva.gov.au/health-policy-library/crisis-assistance-time-out-program
Dental
Click on the link below to take you to the Dental Specialists Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/dental
Dietetics
Click on the link below to take you to the Dietetics Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/dietetics
Discharge Planning Resource Kit
Click on the link below to take you to the DVA Discharge Planning Resource Kit DVA web site.
Note for DVA staff - If the link does n — ot work, make sure you have your Internet browser open.
http://www.dva.gov.au/service_providers/hospitals/Pages/discharge_planning.aspx
Source URL: https://clik.dva.gov.au/health-policy-library/discharge-planning-resource-kit
F111 Deseal/Reseal
Click on the link below to take you to the F111 Fuel Tank Maintenance Workers website.
Note for DVA staff - If the link does n — ot work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/f111-desealreseal
General Practitioners (GP)
Click on the link below to take you to the General Practitioners (GP) Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/general-practitioners-gp
Medical Benefits for Services by Optometrists
The link below will take you to the Optical Services and Supplies page on the DVA website”.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/medical-benefits-services-optometrists
Mental Health Project
Click on the link below to take you to the Mental Health Project DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
https://www.dva.gov.au/documents-and-publications/mental-health-strategy
Source URL: https://clik.dva.gov.au/health-policy-library/mental-health-project
Occupational Therapy
Click on the link below to take you to the Occupational Therapy Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/occupational-therapy
1 Introduction
The purpose of the Defence Service Homes (DSH) Scheme is to provide assistance to serving and former members of the Australian Defence Force who, through their service, have been placed at a disadvantage compared with other members of the Australian community in acquiring a home.
These guidelines set out the specific requirements for determining eligibility in respect of each conflict and the types of peacetime service. In addition, topics which are relevant to all periods of qualifying service are listed separately.
Assistance under the Defence Service Homes Act 1918 (“the Act”) is limited to persons who:
(a) come within the definition of 'Eligible person' as set out in s.4 of the Act, or are the spouses or de facto partners of eligible persons who are temporarily or permanently insane [para.18(1)(a)];
(b) satisfy the Secretary that they or their spouse or de facto partner as the case may be are not the owners of any other house;
(c) intend to use the house as a home for themselves and their dependants except where nursing sisters intend to use the property as a hospital, sanatorium or nursing home;
(d) do not have outstanding liabilities under the War Service Land Settlement Scheme.
Assistance is not available to persons who received a cash grant or a payment instead of a cash grant from the Government.
A decision refusing to issue a notice of eligibility is a reviewable decision as defined in section 4 of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction
1.1 DSH Legislation
Subsection 15 (1) A person may apply to the Secretary for any of the following:
(a) a notice of eligibility;
...
Subsection 16(1) Where, on application by a person for a notice of eligibility, the Secretary is satisfied that the applicant is an eligible person, the Secretary shall issue to the applicant a notice of eligibility.
Subsection 16(2) A notice of eligibility shall state that the person named in the notice is, on the date of the notice, an eligible person.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/11-dsh-legislation
1.2 Qualifying Service for Eligibility
Eligibility for assistance under the DSH Act is based on performing service in connection with various specified conflicts or in peacetime. The following table outlines the types of service and their relevant time-frames for the purposes of eligibility.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/12-qualifying-service-eligibility
1.2.1 War Service/Operational Service/Warlike Service
4-8-1914 to 31-8-1921 — FIRST WORLD WAR
3-9-1939 to 30-6-1951 — SECOND WORLD WAR (incl BCOF)
27-6-1950 to 31-8-1957 — KOREA
18-4-1956 to (ongoing)KOREA (DMZ)
28-4-1952 to 19-4-1956 — JAPAN
29-6-1950 to 31-8-1957 — MALAYA/SINGAPORE
2-7-1955 to 27-5-1963 — FAR EAST STRATEGIC RESERVE
1-9-1957 to 27-5-1963 — MALAYA/SINGAPORE
25-1-1962 to 29-1-1962 — VIETNAM (HMAS VAMPIRE & QUICKMATCH)
31-5-1962 to 31-8-1968 — NORTH EAST THAILAND (incl UBON)
31-7-1962 to 11-1-1973 — SOUTH EAST ASIA
(comprises Sth Vietnam, Northern Malaya, Sarawak, Brunei, Sabah, Malay Peninsula, Singapore, and associated waters as defined.)
12-1-1973 to 29-4-1975 — SOUTH VIETNAM
18-2-1989 to 10-4-1990 — NAMIBIA
2-8-1990 to 9-6-1991 GULF CRISIS (SURROUNDING WATERS)
23-2-1991 to 9-6-1991 KUWAIT / IRAQ
20-10-1991 to 7-10-1993 — CAMBODIA
12-1-1992 to 24-1-1997 — THE FORMER YUGOSLAVIA
20-10-1992 to 30-11-1994 — SOMALIA
16-9-1999 continuing — EAST TIMOR
11-10-2001 continuing — WAR ON TERRORISM (Afghanistan etc)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/12-qualifying-service-eligibility/121-war-serviceoperational-servicewarlike-service
1.2.2 Peacetime Service
7-12-1972 NATIONAL SERVICEMAN serving on 7-12-1972 and completed his term of appointment.
7-12-1972 to 14-5-1985 — REGULAR SERVICEMAN serving on or after 7-12-1972: needs 3 years service as defined.
Service commencing on or after 17-8-1977 needs 6 years service plus ongoing service as defined.
Service after 14-5-1985 needs 6 years service plus ongoing service as defined, as well as first serving in ADF on or before 14-5-1985.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/12-qualifying-service-eligibility/122-peacetime-service
1.3 Policy
The legislation provides that where the delegate is satisfied that the applicant for a notice of eligibility is an eligible person, the delegate shall issue a notice certifying that, on the date of issue, the applicant was an eligible person.
An application for a Notice of Eligibility shall be in writing. A Notice of Eligibility will be in the form of a letter (Form S3) as approved by the Secretary. The delegate's decision as to whether a person is an eligible person should be recorded on a Form S4 and in CELS.
In cases where service details are to be obtained from the Department of Defence, it is a requirement that the written consent of the applicant to the disclosure of the information is obtained beforehand.
Decisions refusing to issue a notice of eligibility are reviewable decisions within the meaning of the DSH legislation and reference should be made to GENERAL ORDERS - ADMINISTRATIVE FRAMEWORK & DECISION MAKING - Chapter 9 in particular.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/13-policy
1.3.1 Dependants
A dependant (as defined) is an eligible person in her/his own right. Eligibility arises on the death of the person who has performed the qualifying service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/1-introduction/13-policy/131-dependants
Administrative Framework
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework
10.1 Introduction
In general terms the Bankruptcy Act 1966 :
- gives the Official Trustee the right to undertake an investigation of the debtor's estate and to distribute the assets fairly among the creditors;
- enables the bankrupt to be released from the burden of his or her debts, to be rehabilitated and, after discharge from bankruptcy, to permit him or her to start afresh;
- protects the interests of the general community and to maintain a general morality within the community.
The legal system provides a variety of means by which a creditor can enforce judgement. This includes the securing of the assistance of the Sheriff in seizing objects in which the judgement debtor has an interest and selling them in order to satisfy the judgement. The sale is conducted under what is known as a writ of fieri facias. If the debt is over a certain prescribed amount, the Sheriff may levy and sell the right, title and interest in a debtor's property.
The DSH Act is the only legislation that overrides the operation of a judgement order.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/101-introduction
3.1 General Principles
There are no secrecy provisions in the legislation, but staff have an obligation to respect the confidential nature of a client's dealings with DSH. Moreover, the Public Service Act and the Crimes Act prohibit the disclosure of information except in the course of official duty. The Privacy Act 1988 also limits the disclosure of personal information.
As a general policy therefore, no particulars of a client's dealings with DSH and no part of the contents of a DSH file are to be disclosed to any person other than the client or the Bank without his/her specific written authority, or, where the client(s) is deceased, his/her legal personal representative. (see Exchange of Information with Westpac, GO 3.2 this chapter). Likewise, some information about a client's service is not to be obtained from the Department of Defence without his/her written consent. Some disclosures of personal information are permitted by the Privacy Act and access to some information in documentary form can be sought under the FOI Act.
Care should also be taken to ensure, in the case of a joint tenancy or tenancy in common, that personal information which is properly confidential to one party is not disclosed to the other party. In every case the disclosure of any information will be at the discretion of a senior officer who will also ensure that classified matter is not disclosed.
The delegate may authorise the disclosure of information without the authority of the client or his/her representative to the following departments or organisations, provided the delegate is satisfied that the information is relevant to their particular function or statutory responsibility and, provided the request, stating the reasons for requiring the information, is made in writing:
- Taxation Office;
- Commonwealth Department of Social Security. (In addition, if information obtained in the course of investigations carried out into a client's financial circumstances reveals that they are receiving assistance from the Department of Social Security to which they are not entitled, the full circumstances shall be made known to that Department);
- The Official Receiver in Bankruptcy;
- The Commonwealth Ombudsman (or his representative in a State);
- Any Court (upon service of an order or subpoena). However, where the delegate considers there are grounds for the Minister to claim Crown privilege, this aspect should be investigated before delivering the subpoenaed documents.
- These disclosures would be permitted by IPP 11 1(d) of the Privacy Act 1988.
Except as provided (above), the address of a client may not be released without his or her authority but DSH may accept a sealed, stamped envelope for on-forwarding. (see Privacy Act 1988 - Chapter 7)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/3-disclosure-information/31-general-principles
9.1 DSH Legislation
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/91-dsh-legislation
Defence Service Homes Act 1918
The relevant provisions of Section 4 (1) are:
"reviewable decision" means a decision of the Secretary:
(aa)under subsection 4BB(2) (revocation of surrender election);
(a)refusing to issue a notice of eligibility, a certificate of entitlement or a certificate of assignment;
(b)determining an amount under section 25;
(c)cancelling subsidy under section 26;
(d)giving the Bank a notice of the intended cancellation of subsidy under section 27;
(da)cancelling a subsidy under section 27A;
(e)requiring a person to pay an amount under section 29;
(f)determining a maximum term under section 36;
(g)refusing to extend the period for making an application for review under section 43; or
(h)giving, or refusing to give, an approval under section 45A;
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/91-dsh-legislation/defence-service-homes-act-1918
Internal review of reviewable decisions
Section 43 (1) The Secretary shall, as soon as practicable after making a reviewable decision, cause a notice in writing to be given to the person whose interests are affected by the decision containing:
(a)the terms of the decision;
(b)the reasons for the decision; and
(c)a statement setting out particulars of the person's right to have the decision reviewed under this Section.
Section 43 (2) A person whose interests are affected by a reviewable decision may apply in writing to the Secretary for a review of the decision.
Section 43 (3) An application for a review shall be made within 30 days after the day on which the decision first came to the notice of the applicant, or within such further period (if any) as the Secretary, either before or after the end of that period, allows.
Section 43 (4) Subject to subsection (5), the Secretary shall, on receiving an application, review the decision, or cause it to be reviewed by a person to whom the Secretary's power under this section is delegated, being a person other than the person who made, or was involved in the making of, the decision and occupying a position senior to that occupied by the last mentioned person.
Section 43 (5) Where a reviewable decision is made by the Secretary personally, the Secretary shall refer an application for review of the decision to the Minister and the Minister shall review the decision.
Section 43 (6) A person who reviews a reviewable decision may make a decision affirming, varying or revoking the reviewable decision and, where the person revokes the decision, may make such other decision as the person thinks appropriate.
Section 43 (7) A reference in this section to a person whose interests are affected by a reviewable decision is a reference to such a person other than the Bank.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/91-dsh-legislation/internal-review-reviewable-decisions
Review of decisions by Administrative Appeals Tribunal
Section 44 (1) Where a person makes a decision under subsection 43(6) affirming or varying a reviewable decision, the person shall cause a notice in writing to be given to the person whose interests are affected by the decision (other than the Bank) containing:
(c)the terms of the decision;
(d)the reasons for the decision; and
(e)a statement to the effect that, subject to the Administrative Appeals Tribunal Act 1975, application may be made to the Administrative Appeals Tribunal for review of the decision to which the notice relates.
Section 44 (2) Failure to include in a notice under subsection (1) a statement of the kind referred to in paragraph (1)(e) does not affect the validity of the decision to which the notice relates.
Section 44 (3) Subject to the Administrative Appeals Tribunal Act 1975, application may be made to the Administrative Appeals Tribunal by a person other than the Bank for a review of a decision under subsection 43(6) affirming or varying a reviewable decision.
Section 44 (4) In this section "decision" has the same meaning as in the Administrative Appeals Tribunal Act 1975.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/91-dsh-legislation/review-decisions-administrative-appeals-tribunal
10.2 DSH Legislation
The relevant provisions of the Act are:
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/102-dsh-legislation
Bankruptcy of purchaser or borrower
Section 45A (1) Except with the approval of the Secretary, the estate or interest of a purchaser or borrower in any land, land and dwelling-house or right of residence in a retirement village that is the subject of a contract of sale, or of a mortgage or other security securing a Corporation advance or a subsidised advance:
(a)shall not be taken from the purchaser or borrower under the Bankruptcy Act 1966 ; and
(b)shall not be sold in satisfaction of a judgment debt, otherwise than by a credit provider or another mortgagee in the exercise of powers under a contract of sale, or a mortgage or other security.
Section 45A (2) Where 2 persons who are spouses or de facto partners of each other are joint purchasers or borrowers in relation to land, land and a dwelling-house or a right or residence in a retirement village, the Secretary may give an approval under subsection (1) in relation to the estate or interest of both of them if either of them becomes bankrupt or incurs a judgment debt.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/102-dsh-legislation/bankruptcy-purchaser-or-borrower
Certificate of entitlement: transfer of property subject to specified portfolio asset or advance
Section 22 (6) Subject to this section but in spite of any other provision of this Act, where land, or land and a dwelling-house, has been transferred to a transferee who is not an eligible person, section 45A does not apply to the transferee's interest in the land, or land and dwelling-house.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/102-dsh-legislation/certificate-entitlement-transfer-property-subject-specified-portfolio-asset-or-advance
3.2 Exchange of Information with Westpac
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/3-disclosure-information/32-exchange-information-westpac
3.2.1 DSH Legislation
The provisions of section 45B are:
Section 45B(1) The Commonwealth shall give to the Bank, as provided by the agreement, any information in the possession of the Commonwealth that is required to be disclosed or provided to the Bank under the agreement.
Section 45B(2) The Bank shall give the Commonwealth, as provided by the agreement, any information in the possession of the Bank that is required to be disclosed or provided to the Commonwealth under the agreement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/3-disclosure-information/32-exchange-information-westpac/321-dsh-legislation
3.2.2 Policy
The legislation provides that the Commonwealth and Westpac shall exchange information as required by the Agreement. In general this is related to events which have bearing upon the payment of, or entitlement to, the subsidy. They are detailed in Schedule 1 "D" of the Agreement.
As DSH loan application forms make applicants aware that information relevant to their subsidised advance will be disclosed to Westpac, the disclosure of any such information is permitted by the Privacy Act 1988.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/3-disclosure-information/32-exchange-information-westpac/322-policy
9.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy
9.2.1 Authority of a Delegate
A delegate is authorised to make decisions as to a person's eligibility, entitlement and other matters relating to DSH assistance as delegated.
It is essential that a person who makes a decision under the Act on behalf of either the Minister or the Secretary:
- has a current delegation of the power which has been exercised;
- has in his or her possession a copy of the relevant instrument of delegation; and
- signs both the covering letter and the statement of reasons as a delegate of the authority empowered by the Act to make the decision which is the subject of the reasons.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/921-authority-delegate
9.2.2 Decisions by Delegates
The legislation does not require that a decision allowing an application at the initial level or a review decision revoking a reviewable decision, when notified to the applicant, should be accompanied by a statement of reasons. In such cases, delegates should exercise their judgement as to whether reasons are necessary to support the explanation of the decision to the applicant. If reasons are provided, they should follow the principles outlined for the presentation of reasons for decision.
A decision by a delegate:
- refusing to issue a notice of eligibility,
- refusing to issue a certificate of entitlement or a certificate of assignment,
- determining the maximum amounts for which subsidy is payable,
- cancelling a subsidy,
- to recover a subsidy already paid,
- determining the maximum term for which a subsidy is payable,
- not to extend the period in which an application for a review shall be made, or
- giving or refusing to give an approval under the bankruptcy provisions,
may be subject to a review process.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/922-decisions-delegates
9.2.3 Unfavourable Decisions
A delegate making an unfavourable decision must advise the affected person, in writing, in a clear, concise and complete manner. Such advice should contain the following elements:
- a covering letter, advising of
- the decision and what rights the affected person has to a review of the decision by a senior delegate (and noting the time within which an application shall be made) - or the AAT (and referring to the matters noted in para 9.2.6 below), as the case may be.
- a statement of reasons, advising
- the delegation under which the decision was made;
- the relevant legislation and policy matters applicable to the decision;
- how the affected person's circumstances are applicable to the relevant legislation and policy matters.
An affected person's right to apply for review of a decision under Sections 43 or 44 is not conditional upon notice of the decision having been provided to the person.
In some cases of decisions on applications for certificates of entitlement in relation to advances, it is possible that the decision to issue the certificate, while being generally favourable to the applicant, may nevertheless involve the making of reviewable decisions in relation to which the applicant has a right of review. This will be in relation to the amount and term of loan. Where the amount or term of loan approved is not that sought by the applicant, the terms of the decision, the reasons for the decision and a statement of the applicant's right to seek a review of that decision must be notified to the person, in accordance with s43(1), when the certificate is issued.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/923-unfavourable-decisions
9.2.4 Importance of Notice of Decision
There are three main reasons why it is important for a notice of a decision, that is subject to possible review, to contain a clear, precise and complete statement of reasons for that decision. These are:
- such statements impose on the decision maker the requirement of ensuring that all relevant matters - in terms of legislation, policy and evidence - are considered properly and that in all the circumstances of the case the decision is the right one;
- the affected person will rely on the reasons for an understanding of the decision and to help form a judgement as to whether the matter in question has been given proper and adequate consideration and decided correctly - this judgement is critical to the affected person's decision as to whether to exercise the right of appeal; and
- should the affected person appeal against the decision, the reasons will be equally as critical to the appeal authority's assessment of the decision - deficiencies in those reasons may lead to an adverse assessment.
In advising the affected person of his/her rights to a review, it is thought to be advantageous to both parties for the decision maker to invite the affected person to personally contact him/her to discuss the decision. This approach could well see the number of matters being appealed against significantly reduced.
The Act requires that this notice must be given as soon as practicable after the decision is made, but it should be given in any case within 28 days of the decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/924-importance-notice-decision
9.2.5 Internal Review by Senior Delegate
A person affected by an unfavourable decision, has the right for a review of that decision by a delegate, senior to the delegate who made the initial decision.
Such an application should by made by the affected person within 30 days of becoming aware of the decision.
A review decision must be made by a person who was not involved in the making of the relevant reviewable decision and who occupies a position senior to that of the delegate who made that reviewable decision. A review decision may affirm, vary or revoke the reviewable decision.
Where a reviewable decision was made by the Secretary personally, subsection 43 (5) requires that any application for a review of that decision must be referred to the Minister (who will make the review decision).
The Defence Service Homes Act 1918 [s44(1)] imposes on persons who make adverse review decisions, the same requirements as those in relation to primary reviewable decisions [s43(1)]. Review decisions should also be notified to the affected person as soon as practicable, and within 28 days, but there is no specific requirement under the Act for this. In the case of adverse review decisions, the notice in writing must contain the terms of and reasons for the decision and a statement setting out the person's right to appeal to the AAT.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/925-internal-review-senior-delegate
9.2.6 Review of Decision by the AAT
If the initial decision is affirmed, the affected person may apply to the AAT for a review of that decision.
When notifying the affected person of his/her right to a review by the AAT, the delegate is required to advise that the application must conform to the requirements of Section 29 of the AAT Act. ie
- must be made in writing;
- may be made using the application form available from the AAT State Registry;
- must set out the reasons for the application; and
- must be lodged with the AAT within 28 days of the applicant's receipt of written notice of the review decision.
An application to the AAT for review of a decision does not affect the operation of the decision or prevent the taking of action by DSH to implement it. (See section 41 of AAT Act - Chapter 8)
An affected person may request the decision maker to provide the reasons for the decision, if they have not already been given. Where such a request is made within a reasonable time of the decision, those reasons must be provided within 28 days of receipt of the request. (See Section 28 of AAT Act - Chapter 8)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/926-review-decision-aat
9.2.7 Other Affected Persons
Generally speaking, the only affected person will be the applicant or borrower whose application has been refused. In cases involving the bankruptcy and insolvency-related provisions of Section 45A or the transfer-related provisions of Section 22, there will be more than one affected person.
In Section 45A cases, the affected persons usually will be the borrower whose property is the subject of action under the Bankruptcy Act 1966 or the judgement debt and:
- in the case of bankruptcy - the Official Receiver or Trustee in Bankruptcy; or
- in the case of a judgement debt - the creditor(s) seeking satisfaction of that debt.
In Section 22 cases, the affected persons will be the current borrower and the proposed transferee or, if the property forms part of a deceased estate, the legal personal representative of the deceased borrower and the proposed transferee.
In assignment cases, the affected persons will be the assignor applicant and the assignee.
In such cases, the terms of the decision under Sections 22, 23A, or 45A and the reasons for the decision should be notified in writing to both parties but it will be necessary to provide a statement of appeal rights only to the party not favoured by the decision.
The favoured party should be notified that the other party has been advised of the decision and of his/her appeal rights. In those cases where the decision is not the one sought by either party - such as a refusal of a proposed transfer from the legal personal representative of a deceased borrower to an ineligible person - both parties should be provided with a statement of their appeal rights.
There is a right of review under the Act against a decision not to issue a certificate of entitlement in relation to both Section 22 and 45A cases.
The Bank is excluded by subsections 43(7) and 44(1) from being an affected person.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/9-dsh-decisions-and-statements-reasons/92-policy/927-other-affected-persons
10.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/103-policy
10.3.1 General Principles
Section 45A of the Act provides that the estate or interest of a purchaser or borrower in a property which is secured by a Corporation advance or a subsidised advance shall not be taken from him under the Bankruptcy Act 1966 or sold in satisfaction of a judgement debt (other than a mortgage) except with the approval of the Secretary. In accordance with ss.22(6), this protection does not extend to ineligible persons to whom an advance was transferred.
It is the general policy not to proceed with any action or proposal which would result in the client losing his right, title or interest in the property and to refuse consent to a creditor to levy execution against the property while the applicant is complying with the requirements of the Act. Departures from the policy will normally be made only in exceptional circumstances.
Consent will normally not be given to applications by a judgement creditor to levy execution against the property or to proceed with any action or proposal which would result in the borrower losing his right, title or interest in his or her property or being dispossessed therefrom while he or she is complying with the requirements of the Act and any mortgage. Where a Delegate considers that there are exceptional circumstances which justify the exercising of the powers of s.45A of the Act, details of the case may be referred to NO through the NPC Manager for consideration in accordance with GO 10.3.2.
In deciding whether exceptional circumstances exist, Delegates should attempt to distinguish those debts that have been incurred in the normal course of daily living and the maintenance of the eligible person and his/her family from those which have been incurred in the course of dealing with other members of the community for the purpose of engaging in commercial activities.
In the event that a decision is taken to give approval under Section 45A, Delegates are reminded that the client would be able to apply for a further subsidised advance on another property under the portability provisions which apply.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/103-policy/1031-general-principles
10.3.2 Action to be taken where a Client has become a Bankrupt or where S45A approval is sought by a Creditor
When information is received that a client has become bankrupt, before advice is given to the Bankrupt, Official Receiver or Trustee in Bankruptcy as to whether the Secretary will exercise his powers under s.45A, the Official Receiver or Trustee will be requested to submit a statement of assets and liabilities and, in the case of sequestration proceedings, a report on the Bankrupt's conduct and affairs.
Where, after consideration of the statement of assets and liabilities and report on the Bankrupt's conduct and affairs, the Delegate is satisfied that there are no exceptional circumstances, the parties involved may be advised that the Secretary does not propose to exercise his powers under s.45A. It is important at this stage to notify both our client and Westpac that the provisions of Section 45A will no longer apply once the DSH loan is discharged. [Administrative Framework and Decision Making GO 10.3.3 below also refers.]
The same general principles are to apply when unsecured creditors are seeking approval under s.45A to complete recovery action.
In any case where the Delegate considers that there are grounds for exercising the powers under s.45A, the statement of assets and liabilities and report on the client's conduct and affairs will be submitted to the Administration Manager (DHOAS)for decision together with the following particulars:
- location of property;
- amount of assistance (including additional assistance);
- estimated value of property;
- existing liability;
- whether the client or his/her dependants are in occupation;
- the manner in which the client has complied with the loan conditions and details of any arrears of repayments or rates;
- general comments by Delegate and/or NPC Manager.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/103-policy/1032-action-be-taken-where-client-has-become-bankrupt-or-where-s45a-approval-sought-creditor
10.3.3 Discharge of Liability on Loans by a Bankrupt
In the majority of cases DSH is unaware that a loan is being discharged until after it had taken place. However, in any case where DSH is aware that a borrower, whose estate has been sequestrated, wishes to discharge his liability, the borrower will be informed of the provisions of s.45A and that if the liability is discharged the provisions of s.45A will no longer apply.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/103-policy/1033-discharge-liability-loans-bankrupt
10.3.4 Exclusion
The legislation does not prevent the sale of the DSH beneficiary's home where the sale is in exercise of rights under a mortgage or other security.
Requests by local authorities to resume a property or to exercise remedies in respect of a statutory charge for rates etc against a property, will normally not be opposed.
As a matter of general policy, no objection will be raised to a resumption of a property by a local authority.
The protection of the legislation does not extend to ineligible persons to whom an advance was transferred.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/10-bankruptcy/103-policy/1034-exclusion
3.3 Further Guidelines
In addition to these instructions which are specifically directed to DSH activities, officers are encouraged to become familiar with the Departmental Freedom of Information Procedures.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/3-disclosure-information/33-further-guidelines
General Orders
Place holder node for General Orders
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders
1 INTRODUCTION
The purpose of establishing data entry protocols is to enable data to be recorded in a consistent manner across all data entry points and to facilitate any data interchange.
The data entry protocols are included in the Procedural Volume of the DSH General Orders as a ready reference instruction for all staff to adhere to when entering data into the ADP Systems. The protocols provide a standard form of data entry in respect of client details (including correspondence address details).
The protocols are developed to cover the vast majority of data entry needs, but there will be rare cases where the number of characters required to be entered exceeds the maximum allowable for that particular field. In such cases, unless the protocol provides for the use of the next line field, staff are to use their judgement on an appropriate abbreviation, which will mean a break of protocol.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/1-introduction
1 Introduction
Last amended: 25 September 2013
The Home Support Loan was announced as an Australian Government Budget initiative on 11 May 1999 and after the passage of enabling legislation and an expressions of interest process, came into effect on 1 October 2001. As is the case for Defence Service Homes loans, the joint venture banking partner is the Westpac Banking Corporation .
This section contains general information about the purpose of the loans, eligibility under legislation and the policy to be applied.
The Home Support Loan is a subsidised home loan that is available to eligible persons and eligible veterans as defined, including their widows/widowers/surviving partners.
The loan can be used to:
- assist with the cost of enlarging, modifying or repairing a person's home; or
- assist with the cost of maintenance of a person's home; or
- assist with the provision of granny flat accommodation on another person's property; (Note: In this situation, they must also apply for a Certificate of Assignment.) or
- assist with the cost of any other housing related purpose that encourages independent living.
The maximum amount that an applicant can borrow is $10,000. The amount that the applicant can borrow depends on his/her ability to meet the repayments and any other commitments. The minimum drawing at any one time is $1,000. Generally first mortgage security is required (but second mortgage security may be an option in some cases if acceptable to Westpac).
A Home Support Loan is not portable, but if the maximum amount is not borrowed, the remainder (difference between amount/s borrowed and maximum of $10,000) can be borrowed at a later date.
A person already in receipt of a current Defence Service Homes loan (Initial, Further and/or Additional Advance) cannot obtain a Home Support Loan, if the outstanding balance of the existing Defence Service Homes (DSH) loan is more than $10,000. Also, if a person has an unused DSH loan entitlement, or an entitlement which, together with the balance of any existing DSH loan/s, is greater than $10,000, it is a requirement to use that entitlement instead of a Home Support Loan (but note GO 4.4). Such persons can then be advised of the amount of assistance available to them.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/1-introduction
Advances - Initial, Additional and Further
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further
1 Introduction
The legislation provides for a subsidised advance to be made available to eligible persons, (please see Part 1 Eligibility General Orders), if they meet the entitlement conditions, as outlined in this section.
Once an eligible person's entitlement to assistance is established, a delegate may issue a certificate of entitlement.
A certificate of entitlement is the only document recognised by Westpac as authority for a subsidised advance to be considered.
The issue of a certificate does not necessarily guarantee that a subsidised advance will be made available. The applicant also has to meet the lending criteria in
Schedule "C" to the Agreement.
A certificate of entitlement is valid until used.
If a certificate cannot be issued, due to the applicant not meeting certain entitlement conditions, a conditional approval letter should be sent to the applicant advising that:
- he or she is an eligible person; and
- there are conditions which must be met before a certificate can be issued.
A decision refusing to issue a certificate of entitlement or a certificate of assignment is a reviewable decision as defined in Section 4 of the Act. Please refer to Chapters 8 and 9 of Part 3, Administrative Framework and Decision Making General Orders, for more details.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/1-introduction
2 DSH Legislation
The information appearing below is directly quoted from the Defence Service Homes Act 1918. Sections are clearly stated and subsections are bracketed.
Section 4 (1) In this Act, unless the contrary intention appears -
“additional advance” means a subsidised advance to a purchaser or borrower for a purpose referred to in subsection 18(3);
"agreement" means the agreement made between the Commonwealth and the Bank on 9 November 1988, a copy of which is set out in Schedule 1, as amended by the agreement a copy of which is set out at Schedule 1A and as in force from time to time;
"assigned advance" means a subsidised advance to an assignee, in accordance with a certificate of assignment issued under section 23A;
"assignee" means an assignee referred to in section 23A;
"assignor" means an assignor referred to in section 23A;
"borrower" means a person who is liable to pay the outstanding amount:
(a)of a subsidised advance in respect of which subsidy is payable; or
(b)secured by a specified portfolio asset (other than a contract of sale) which vests in the Bank under section 6B and in respect of which subsidy is payable;
and includes an assignee in relation to a subsidised advance
"certificate of assignment" means a certificate of assignment issued under section 23A
"certificate of entitlement" means a certificate of entitlement issued under this Act;
"company title" in relation to land, means a right of occupancy of the land, or of a dwelling-house or part of a dwelling-house erected on the land, arising from the holding of shares in a corporation that has an interest in the land or dwelling-house;
"contract of sale" means a contract for the sale of a dwelling-house and land under Part IV of this Act as in force before the commencing day;
"Corporation" means the Defence Service Homes Corporation;
"Corporation advance" has the same meaning as in the agreement (see
later this chapter);
"Dwelling-house" includes -
(a)a house or building used or to be used by a person, who is included in paragraph (b) or (d) of the definition of "Australian Soldier", as a hospital, sanatorium or nursing home; and
(b)the appurtenances, outbuildings, fences, and permanent provision for lighting, water supply, drainage and sewerage provided in connection with a dwelling-house,
but does not include any land;
"further advance" means a subsidised advance (other than a widow or widower advance or an advance for essential repairs) to a person who:
(a) has been a purchaser or borrower as defined in this section (as in force before, on or after the commencing day), otherwise than;
(i) merely because the person is or was the personal representative of a deceased purchaser or borrower as so defined; or
(ii) merely because the person is or was a joint purchaser or borrower as so defined with the person's spouse and became such a purchaser or borrower on the basis that the person's spouse was an eligible person;
(b)is not such a purchaser or borrower immediately before the advance is made;
"granny flat" means any form of residence:
(a)that is the principal home of an eligible person; and
(b)that is not owned, wholly or partly, by the eligible person; and
(c)that is, or is part of, a private residence; and
(d)in respect of which the eligible person has a right of accommodation for an indefinite period;
"Holding", in relation to an applicant or borrower, means -
(a)land of which he or she is the beneficial owner in fee simple; or
(b)land of which he or she is the lessee under a Crown lease in perpetuity from a State; or
(c)land of which he or she is the lessee under a lease granted for a term of not less than 99 years from a State or from a local governing body; or
(d)land in a Territory of which he or she is the lessee under a lease from Australia or from the Administration of the Territory, being -
(i) a lease in perpetuity;
(ii) a lease granted for a term of not less than 99 years; or
(iii) in the case of Norfolk Island - a lease granted for a term of not less than 28 years; or
(e)a suburban holding held by him or her under the Crown Lands Consolidation Act, 1913 of New South Wales or under that Act as amended at any time or under an Act enacted in substitution for that Act, being a suburban holding an application for which has been confirmed in accordance with the law of that State; or
(f)a unit defined in a units plan registered in accordance with a law of the Australian Capital Territory relating to unit titles, being a unit of which he or she is the lessee under a lease from Australia; or
(g)land which he or she holds by way of a company title; or
(h)land of which he or she is the lessee under a lease that the Bank considers is adequate security for a subsidised advance to be made to him or her;
NOTE: An interest in a holding may be a joint interest in accordance with
section 4AB.
"lease", in relation to land held by way of company title, includes an agreement similar to a lease;
"mortgage" includes a security over an interest in shares that are shares giving rise to a company title;
"retirement village" means:
(a)a retirement village registered under an approved law of a State or Territory: or
(b)in the case of a State or Territory that has no approved law - a retirement village within the meaning of the Veterans' Entitlements Act 1986; or
(c)a granny flat.
Section 4 (3) Where, in the case of a person, being a female, who is -
(a)a person described in paragraph (g) of the definition of " Australian Soldier" in subsection 4(1); or
(b)a regular serviceman,
the whole or any part of the service by reason of which she is such a member or such a regular serviceman, as the case may be, was service as a member of a nursing service, she shall, for the purposes of paragraph 18(1)(f), be deemed to be a person included in paragraph (b) of the definition of "Australian Soldier" in subsection (1) of section 4.
Section 4 (4) Where -
(a) an applicant is the lessee of land under a lease for a term of years from the Commonwealth, the Administration of a Territory or a State, being a lease under which he is entitled, on the fulfilment of the terms, conditions and covenants of the lease, to a grant in fee simple of the land; and
(b)the applicant satisfies the Secretary that the applicant has a reasonable prospect of carrying out the terms, conditions and covenants of the lease,
the land shall be deemed to be a holding for the purposes of this Act in relation to the applicant.
Section 4 (5) Where -
(a) an applicant is purchasing land from a State on terms that entitle him, on compliance with specified conditions, to a grant in fee simple of the land; and
(b) the applicant satisfies the Secretary that the applicant has a reasonable prospect of complying with those conditions,
the land shall be deemed to be a holding for the purposes of this Act in relation to the applicant.
Section 4 (6) For the purposes of this Act a person is taken, subject to subsection (7), to have a right of residence in a retirement village if the person has a right of permanent residence in the retirement village, subject to any contractual conditions governing the person's residence.
Section 4 (7) For the purposes of this Act a person is not taken to have a right of residence in a retirement village if the person's right of residence is derived from the person's interest in a holding of the person.
Section 4 (8) In this Act, a reference to a person's retirement village accommodation means that part of a retirement village in which the person has, or the person and the person's spouse or de facto partner have, obtained a right of residence.
Section 4 (9) A reference in this Act to an advance that a person may seek from the Bank, includes a reference to such an advance that a person may seek from the Bank on behalf of an assignee, or a proposed assignee, of the person;
Section 4 (10) A reference in this Act to an assignee of a person is a reference to another person in relation to whom the first-mentioned person is an assignor
Section 4 (11) For the purposes of the definitions of further advance and initial advance in subsection 4(1), if the subsidised advance in question is an assigned advance in respect of an assignor:
(a)a reference in those definitions to the person to whom the advance in question is made is a reference to the assignee; and
(b)the assignee is not taken to have previously been a purchaser or borrower merely because the assignee previously became a purchaser or borrower, either as an eligible person in his or her own right or as an assignee in relation to another assignor.
Section 4 (12) For the purposes of paragraph (b) of the definition of further advance in subsection 4(1), a person is not taken to have been a purchaser or borrower immediately before an assigned advance is made, merely because the person is a purchaser or borrower, as an assignee, in relation to an assignor other than the one in question;
Section 4 (13) For the purposes of the definitions of further advance and initial advance in subsection 4(1), a person who has been an assignor is taken to have been a borrower unless the person:
(a) was an assignor merely because the person is or was the personal representative of a deceased assignor; or
(b) was an assignor merely because the person is or was an assignor together with the person's spouse or de facto partner, and became such an assignor on the basis that the person's spouse or de facto partner was an eligible person.
"initial advance" means a subsidised advance for a purpose referred to in subsection 18 (2) to a person referred to in subsection 18 (1) who is not, and has not previously been, a purchaser or borrower as defined in this section (as in force before, on or after the commencing day) otherwise than:
(a) merely because the person is or was the personal representative of a deceased purchaser or borrower as so defined; or
(b) merely because the person is or was a joint purchaser or borrower as so defined with the person's spouse or de facto partner and became such a purchaser or borrower on the basis that the person's spouse or de facto partner was an eligible person;
"Limit" has the same meaning as in the agreement (see later this chapter);
"Owner" in relation to land includes every person who has purchased land on credit or deferred payment, and has obtained possession of the land, and, in relation to a dwelling-house, includes any person who has purchased or contracted to purchase a dwelling-house together with the land on which it is erected;
"purchaser" means a person who is liable to pay the outstanding balance of the purchase money in respect of the purchase of land and a dwelling-house under a contract of sale in respect of which subsidy is payable;
"subsidised advance" has the same meaning as in the agreement (see later this chapter);
"subsidy" means a subsidy payable under Part IV by the Commonwealth to the Bank, being an amount calculated and payable in the manner provided in the agreement;
"the Bank" means Westpac Banking Corporation and, as the context requires and subject to the agreement, any body to which it assigns all or any of its rights or obligations under the agreement, the portfolio assets or subsidised advances or any security for those advances, as provided by the agreement ;......
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation
Extension of Act to Norfolk Island
Section 4AA This Act extends to Norfolk Island.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/extension-act-norfolk-island
Eligible person and spouse or de facto partner may be treated together as eligible person
Section 4A (1) The Secretary may, in his or her discretion, treat an eligible person and the spouse or de facto partner of that eligible person together as an eligible person for the purposes of this Act, and any reference in this Act to an eligible person shall be read as including a reference to a spouse or de facto partner of that eligible person who is so treated.
(3) The Secretary shall not apply this section in relation to any land, or land and dwelling-house, if the land, or land and dwelling-house, is or are owned or proposed to be owned by the eligible person and his or her spouse or de facto partner otherwise than as joint tenants.
(6) The application of this section in relation to land or land and a dwelling-house does not, except as provided by this section, affect the application of the other provisions of this Act in relation to the land or land and dwelling-house.
Joint ownership
4AB(1) A reference in this Act to any of the following kinds of property:
(a) land;
(b) a suburban holding under the Crown Lands Consolidation Act 1913 of New South Wales, or under that Act as amended at any time, or under an Act enacted in substitution for that Act;
(c) a unit defined in a units plan registered in accordance with a law of the Australian Capital Territory relating to unit titles;
(d) a right of residence in a retirement village;
includes a reference to such property held by a person as a joint tenant or tenant in common;
(2) A reference in this Act to a dwelling-house includes a reference to a dwelling-house that is built in or on land, such a suburban holding or such a unit, that is held by a person as a joint tenant or tenant in common;
(3) A reference in this Act to a purchaser or borrower includes a reference to a person who is a purchaser or borrower as a joint tenant or tenant in common.
Note: Section 17A deals with the issue of certificates of entitlement in relation to joint tenancies and tenancies in common.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/eligible-person-and-spouse-or-de-facto-partner-may-be-treated-together-eligible-person
Applications for notices and certificates
Section 15 (1) A person may apply to the Secretary for any of the following:
...
(b) a certificate of entitlement in relation to subsidy on a subsidised advance that the person may seek from the Bank;
...
(e) a certificate of assignment.
Section 15 (2) An application shall be in writing in accordance with the appropriate form approved by the Secretary for the purposes of this section and shall be made in accordance with the agreement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/applications-notices-and-certificates
Certificates of entitlement: advances
Section 17 (1) Subject to this Act, the Secretary shall, on application by a person for a certificate of entitlement in relation to subsidy on a subsidised advance that the person may seek from the Bank, issue to the applicant a certificate of entitlement certifying that subsidy is payable by the Commonwealth to the Bank if, in accordance with the agreement, the Bank makes that advance to the applicant or the assignee of the applicant.
Section 17 (2) A certificate of entitlement issued under this section remains in force until:
(a) it lapses as provided in the agreement; or
(b) subsidy in respect of the relevant advance ceases to be payable under this — Act;
whichever happens first.
Section 17 (3) A certificate of entitlement issued under this section shall:
(a) specify the maximum amount in respect of which subsidy is payable, being an amount determined under section 25;
(b) specify the maximum term of the advance;
(c) if subsection 34(2) applies - specify the rates of interest and proportions of the further advance to which each of those rates of interest apply, as required by that subsection;
(d) in any other case - specify the rate of interest payable on the advance; and
(da) contain a statement setting out the effect of section 35AA (which, in some situations, reduces the rate of interest payable on a subsidised advance); and
(e) contain particulars of such other matters as are specified in the agreement.
Section 17 (4) A certificate of entitlement issued under this section must:
(a)if the certificate relates to an initial advance, or a further advance, that is not an assigned advance - specify that the advance is for the purposes referred to in subsection 18(2) (other than paragraph 18(2)(1)); or
(b) if the certificate relates to an initial advance, or a further advance, that is an assigned advance - specify that the advance is for the purpose of assisting the assignee of the applicant in obtaining a right of residence in the retirement village in question; or
(c) if the certificate relates to an additional advance that is not an assigned advance - specify that the advance is for the purposes referred to in subsection 18(3) (other than paragraph 18(3)(g)); or
(d) if the certificate relates to an additional advance that is an assigned advance - specify that the advance is for the purpose of assisting the assignee of the applicant in continuing to hold a right of residence in the retirement village in question; or
(e) in any other case - specify the purpose of the advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/certificates-entitlement-advances
Criteria for issue of certificate of entitlement: joint ownership
17A(1) The Secretary must not issue a certificate of entitlement under this Part to an applicant if the applicant's interest or right is in the form of a joint tenancy, unless the Secretary is satisfied that:
(a)the application was made by a person and his or her spouse or de facto partner who, under subsection 4A(1), are treated together as an eligible person for the purposes of this Act; or
(b)the only other joint tenant is the applicant's spouse or de facto partner, who is also an eligible person.
(2) The Secretary must not issue a certificate of entitlement under this Part to an applicant if the applicant's interest or right is in the form of a tenancy in common, unless the Secretary is satisfied that the interest or right, at the time when the application was lodged, would have had a value, if it were unencumbered, of not less than the sum of:
(a) all advances in relation to the applicant, in respect of which subsidy is payable; and
(b)the advance to which the certificate would relate.
(3) In this section:
interest or right, in relation to an applicant, means the applicant's interest or proposed interest concerned in respect of a holding, or the applicant's right or proposed right of residence concerned in respect of a retirement village (as the case requires).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/criteria-issue-certificate-entitlement-joint-ownership
Criteria for issue of certificate of entitlement: advances other than widows' advances and advances for essential repairs
Section 18 (1) Subject to this section, the Secretary shall not issue a certificate of entitlement in relation to subsidy on an advance that a person may seek from the Bank unless satisfied that:
(a)the person is an eligible person, or the spouse or de facto partner of an eligible person who is temporarily or permanently insane; and
(b) the person:
(i)is not the owner of a dwelling-house; and
(ii) does not have a right of residence in a retirement village; and
(iii) does not own an interest in shares giving rise to a company title in respect of land on which a dwelling-house is built;
- other than the dwelling-house, right of residence, or company title in respect of which the advance is payable; and
(c) the person is not liable to repay any amount received by way of assistance under an agreement of the kind known as a War Service Land Settlement Agreement; and
(d) the person has not received money from the Commonwealth after 9 December 1987 by way of:
(i) a payment of a cash grant instead of an advance under this Act as in force on or before that day; or
(ii) a payment instead of such a cash grant; and
(e)if the person has a spouse or de facto partner (other than a spouse or de facto partner from whom he or she is permanently separated) - the spouse or de facto partner:
(i) is not the owner of a dwelling-house; and
(ii) does not have a right of residence in a retirement village; and
(iii) does not own an interest in shares giving rise to a company title in respect of land on which a dwelling-house is built;
- other than the dwelling-house, right of residence or company title in respect of which the advance is payable; and
(f) except in the case of an advance to a person included in paragraph (b) or (d) of the definition of "Australian Soldier" in section 4 in relation to a house or building used or to be used as a hospital, sanatorium or nursing-home - the dwelling-house or retirement village accommodation in respect of which the advance is payable is intended to be used by the person as a home for the person and any dependants of the person; and
(g) such advance will be secured by:
(i) in the case of an assigned advance - except as provided by the agreement, a first or subsequent mortgage over the assignee's interest in the retirement village and over any other person's interest in the retirement village; or
(ii) in any other case - except as provided by the agreement, a first mortgage over the person's interest in the holding and over any other person's interest in the holding.
Section 18 (2) The Secretary shall not issue a certificate of entitlement in relation to subsidy on an advance, other than an additional advance, that a person may seek from the Bank unless satisfied that the advance is for the purpose of enabling the person:
(a) to build a dwelling-house on a holding of the person; or
(b) to purchase a holding and build a dwelling-house on the holding; or
(c)to purchase a dwelling-house together with the holding on which it is built;
or
(d)to complete a partially built dwelling-house on a holding of the person; or
(e) to enlarge, modify or repair a dwelling-house on a holding of the person; or
(f) to discharge any mortgage, charge or encumbrance already existing on the person's interest in a holding; or
(g) to obtain a right of residence in a retirement village; or
(h) to complete the person's partially-built retirement village accommodation; or
(j) to enlarge, modify or repair the person's retirement village accommodation; or
(k)to discharge any debt owed by the person in relation to the person's retirement village accommodation; or
(l) in the case of an assigned advance - to be assisted in obtaining a right of residence in the retirement village.
Section 18 (3) The Secretary shall not issue a certificate of entitlement in relation to subsidy on an additional advance that a person may seek from the Bank unless satisfied that the advance is for the purpose of enabling the person:
(a)to enlarge, modify or repair:
(i) a dwelling-house on a holding of the person; or
(ii) a person's retirement village accommodation; or
(b) to meet the cost of roadmaking if the person is liable to meet that cost but is otherwise unable to do so; or
(e)to discharge any mortgage, charge or encumbrance already existing on the person's interest in a holding; or
(f)to discharge any debt owed by the person in relation to the person's retirement village accommodation; or
(g) in the case of an assigned advance - to be assisted in continuing to hold a right of residence in the retirement village.
Section 18 (6) In this section:
"advance" means a subsidised advance other than a widow or widower advance or an advance for essential repairs.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/criteria-issue-certificate-entitlement-advances-other-widows-advances-and-advances-essential-repairs
Criteria for issue of certificate of entitlement: further advance
Section 19 The Secretary must not issue a certificate of entitlement in relation to subsidy on a further advance to a person unless the person is or was a purchaser or borrower in relation to a Corporation advance, a subsidised advance or a contract of sale on or after 9 December 1987.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/criteria-issue-certificate-entitlement-further-advance
Certificates of assignment
23A(1) Subject to this Act, the Secretary may, on application by an eligible person (the assignor) for a certificate of assignment, issue the assignor with such a certificate certifying that subsidy is payable by the Commonwealth to the Bank if, in accordance with the certificate, the Bank makes an advance to another person (the assignee).
(2) The Secretary must not issue the assignor with a certificate of assignment unless:
(a) the Secretary is satisfied that the assignee owns or will own a retirement village that:
is primarily for the accommodation of eligible persons; or
is a granny flat; and
(b) the Secretary is satisfied that the assignee will assist the assignor to obtain and continue to hold a right of residence in the retirement village, if the Bank makes such an advance to the assignee; and
(c) the applicant has already been issued with a certificate of entitlement that is in force that:
(i) specifies, under subsection 17(4), a purpose of a kind referred to in paragraph 18(2)(l) or (3)(g); and
(ii) was not issued under section 22; and
(d) a subsidised advance has not been made to the assignor in relation to that certificate of entitlement; and
(e)the assignor and the assignee have agreed to conditions of a kind specified in a determination made by the Secretary under subsection (3).
(3) The Secretary may make written determinations specifying the kinds of conditions to which an assignor and assignee must agree before a certificate of assignment can be issued to the assignor.
(4) A certificate of assignment issued under this section remains in force until subsidy in respect of the assigned advance concerned ceases to be payable under this Act.
(5) A certificate of assignment issued under this section must:
(a) specify the maximum amount in respect of which subsidy is payable, being an amount determined under section 25; and
(b) specify the maximum term of the advance; and
(c) specify the purpose of the advance; and
(d) specify the rate of interest payable on the advance; and
(e) contain particulars of such other matters as are specified in a determination made by the Secretary under subsection (6).
(6) The Secretary may make written determinations as to the kind of matters to be included in a certificate of assignment pursuant to paragraph (5)(e).
(7) Determinations made under subsections (3) and (6) are disallowable instruments for the purposes of section 46A of the Acts Interpretation Act 1901.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/certificates-assignment
Maximum amounts for which subsidy is payable
Section 25 (1) Subject to this section, the amount that shall be specified under paragraph 17(3)(a) in a certificate of entitlement issued to a person in relation to a subsidised advance that the person may seek from the Bank is:
(a)in the case of an initial advance - such amount as the Secretary determines is necessary to give effect to the purpose for which the advance is made, being an amount that is not more than $25,000; and
(b)in the case of an additional advance - such amount as the Secretary determines is necessary to give effect to the purpose for which the advance is made, being an amount that is not more than the amount by which $25,000 exceeds:
(i)in the case of an assigned advance - the sum of the amounts of the assigned advances made to the assignee in relation to the person; or
(ii)in any other case - the sum of the amounts of the contract of sale, Corporation advance, initial advance or further advance and any previous additional advance made to the person; and
(d)in the case of a further advance - an amount equal to:
(i)the limit of the last Corporation advance, subsidised advance or contract of sale in relation to which the person was a borrower or purchaser, or the assignee of the person was a borrower in respect of the person (as the case requires); or
(ii)$25,000;
whichever is less.
Section 25(1A) In working out the limit of a person's last Corporation advance, subsidised advance or contract of sale under paragraph (1)(d), the amount of the person's last Corporation advance, subsidised advance or contract of sale is taken to include the amount of any additional advance that has subsequently been made to the person or the assignee of the person (as the case requires).
Section 25(2) Where an initial advance is made to 2 or more persons jointly (being persons included in paragraph (b) or (d) of the definition of "Australian Soldier" in section 4) in relation to a house or building used or to be used as a hospital, sanatorium or nursing-home, the Secretary may determine a maximum amount under paragraph (1)(a) that is more than $25,000 but shall not determine a maximum amount that is more than the sum of the maximum amounts that could have been determined if the advance had been made to each of those persons separately.
Section 25(3) Where subsidy is payable for a specified portfolio asset which vests in the Bank under section 6B, the maximum amount in respect of which subsidy is payable is an amount equal to the amount of the outstanding balance under the specified portfolio asset as at the relevant vesting date.
Section 25(4) Where the outstanding balance of a specified portfolio asset which vests in the Bank under section 6B, or of a subsidised advance, increases as a result of a grant of instalment relief to the purchaser or borrower, the maximum amount in respect of which subsidy is payable for that specified portfolio asset or subsidised advance shall be taken to have been increased by an amount equal to the amount of the increase of that outstanding balance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/maximum-amounts-which-subsidy-payable
Marriage of Two Eligible Persons-Each in receipt of an Advance
Section 26(4) Where the Commonwealth is paying subsidy in respect of 2 persons and one of those persons becomes the spouse or de facto partner of the other person, the Secretary may, by notice of cancellation given to one of those persons, cancel the subsidy in respect of that person on the date specified in the notice, being a date not earlier than the date of the notice.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/marriage-two-eligible-persons-each-receipt-advance
Rate of interest on initial advances
Section 31 The rate of interest that shall be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to an initial advance that a person may seek from the Bank is 6.85% per year.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/rate-interest-initial-advances
Rate of interest on additional advances
3.
33.1, 2 The rate of interest that must be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to an additional advance that a person may seek from the Bank is 6.85% per year.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/rate-interest-additional-advances
Rate of interest on further advances
34. 3, 4(1) Subject to subsection (2), the rate of interest that is to be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to a further advance that a person may seek from the Bank is the rate of interest per year (disregarding section 35AA) of the last preceding previous advance.
(2) If, at the time when subsidy is or was most recently payable in relation to the last preceding previous advance, subsidy is or was payable in respect of the person in relation to one or more other previous advances:
(a)5 — the rates of interest that are to be specified under paragraph 17(3)(c) in a certificate of entitlement in relation to a further advance that a person may seek from the Bank are the rates of interest per year that applied (disregarding section 35AA) to those previous advances; and
(b) in relation to each such interest rate – the proportion of the further advance to be so specified in relation to that interest rate is the proportion of the sum of amounts outstanding in respect of all the previous advances that are amounts to which that interest rate applies.
(2A) 6 For the purposes of this section, in determining the rate of interest that was payable in relation to a previous advance at any time before 5 January 1998, apply sections 35AB and 35AC as if the application of those sections were not limited to the calculation of interest for 5 January 1998 and later days.
(3) In this section:
- previous advance, in relation to a further advance in respect of a person, means an advance (whether a Corporation advance, initial advance, additional advance or further advance) in respect of which the person is or was a borrower, or a contract of sale, in respect of which the person is or was a purchaser, preceding the further advance in question.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/rate-interest-further-advances
Rate of interest on advances for essential repairs
35.7 — The rate of interest that shall be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to an advance for essential repairs that a person may seek from the Bank is 6.85% per year.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/rate-interest-advances-essential-repairs
Interest rates reduced according to reduced Benchmark rate
35AA.8(1) If the rate of interest payable for a particular month on a subsidised advance, or on an amount owed to the Bank in relation to a specified portfolio asset, exceeds the reduced Benchmark rate, the rate payable for that month is reduced to the level of the reduced Benchmark rate.
(2) The reduced Benchmark rate for the month is the Benchmark rate worked out for the month in accordance with subclause 11.10 of the agreement, rounded up or down to 2 decimal places (rounding 0.005% up), less 1.5 percentage points.
(3) This section applies despite anything in any certificate of entitlement or in any subsidised advance contract or portfolio mortgage, portfolio contract of sale, portfolio supplementary agreement or other portfolio agreement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/interest-rates-reduced-according-reduced-benchmark-rate
Reduction of certain single-tiered rates of interest
35AB.9 (1) If:
(a)a person is the borrower in respect of a subsidised advance or an amount owed to the Bank in relation to a specified portfolio asset; and
(b)apart from this section, a single rate of interest would be payable on the whole of the balance of the advance or amount; and
(c)that rate exceeds 6.85% per year;
the rate of interest payable on the balance is reduced to 6.85% per year.
(2) This section applies despite anything in any certificate of entitlement or in any subsidised advance contract or portfolio mortgage, portfolio contract of sale, portfolio supplementary agreement or other portfolio agreement.
(3) This section is subject to section 35AA (which will sometimes reduce the rate of interest payable to less than 6.85% per year).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/reduction-certain-single-tiered-rates-interest
Replacement of multi-tiered rates of interest with single rate
35AC.10(1) If:
(a) a person is the borrower in respect of a subsidised advance or an amount owed to the Bank in relation to a specified portfolio asset; and
(b) apart from this section, 2 or more different rates of interest would be payable on different parts of the balance of the advance or amount;
the following single rate of interest is instead taken to be payable on the balance:
(c) if the blended interest rate (see subsection(2)) for the advance or amount is less than 4.5% per year – 3.75% per year;
(d) if the blended interest rate is less than 6.85% per year but not less than 4.5% per year – 4.5% per year;
(e) in any other case – 6.85% per year.
(2) This is how to work out the blended interest rate for the advance or amount:
Method statement
Step 1.For each different rate of interest payable, multiply the rate by that part of the limit of the advance, or of the limit of the amount, on which the rate is payable, and total the results.
Note: However, if that limit is nil, see subsection (4).
Step 2.Divide the total by the limit of the advance or amount.
Step 3.Express the result as a percentage rate per year and round the rate up or down to 2 decimal places (rounding 0.005% up). This is the blended interest rate for the advance or amount (subject to Steps 4 and 5).
Step 4.If:
(a) the result from Step 3 is less than 6.85% per year but not less than 6.67% per year; and
(b)apart from this section, the different rates of interest payable on the different parts of the limit are 3.75% per year, 7.25% per year and 10% per year;
- the blended interest rate is instead 6.85% per year.
Step 5.If:
- (a) the result from Step 3 is less than 4.5% per year but not less than 4.45% per year; and
- (b) apart from this section, the different rates of interest payable on the different parts of the limit are 3.75% per year and 7.25% per year;
- the blended interest rate is instead 4.5% per year.
Note: Steps 4 and 5 are needed because the amortisation of the limit of the advance or amount over the term of the loan or contract can cause small temporary deviations from the average of the various rates of interest over the term. Steps 4 and 5 prevent these deviations from affecting the calculation of the blended interest rate.
(3) This is an example of how to work out the blended interest rate for an advance or amount:
Example: Assume that the limit of an advance is $4,000. Interest is payable at the rates of 3.75% per year on the first $1,000, 7.25% per year on the next $1,000 and 10% per year on the last $2,000 of that limit.
The Step 1 calculations are:
($1,000 x 3.75%) + ($1,000 x7.25%) + ($2,000 x 10%) = $37.50 + $72.50 + $200 = $310
Under Step 2, the $310 is divided by the total limit of $4,000, giving a result of 0.0775.
Under Step 3, that result is expressed as a percentage: 7.75% per year.Step 4 does not apply, because the blended interest rate is too high.Step 5 does not apply, because the blended interest rate is too high and in any event because the rates of interest in question are not the ones specified in Step 5. Therefore, the blended interest rate for the advance is 7.75% per year.
(4) For Steps 1 and 2 of the method statement in subsection (2), if the limit of the advance or amount at the time concerned is nil, then, instead of nil, use the amount of the limit from when the advance was first made, or when the amount first became owing to the Bank.
(5) This section applies despite anything in any certificate of entitlement or in any subsidised advance contract or portfolio mortgage, portfolio contract of sale, portfolio supplementary agreement or other portfolio agreement.
(6) This section is subject to section 35AA (which will sometimes further reduce the rate of interest payable).
(7) If this section would increase the total amount of interest payable on the balance of an advance or amount over the term of the advance or amount, then this section does not apply to that balance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/replacement-multi-tiered-rates-interest-single-rate
Rates not altered for certain portfolio contracts of sale
35AD.11 — Sections 35AA, 35AB and 35AC do not apply in relation to a portfolio contract of sale made as a result of the exercise of a power under section 36 of this Act as in force before the commencing day if, when the contract was made, the purchaser was not an eligible person within the meaning of this Act as then in force.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/rates-not-altered-certain-portfolio-contracts-sale
Maximum term of advances
Section 36 (1) Subject to section 37, the maximum term to be specified under paragraph 17(3)(b) in a certificate of entitlement in relation to a subsidised advance that a person may seek from the Bank is:
(a)in the case of an initial advance - 25 years;
(b) in the case of an additional advance, ...
(i) a term equal to the unexpired part of the term of the borrower's initial advance, further advance or Corporation advance, or of the purchaser's contract of sale, as the case may be; or
(ii) If the Secretary determines that a longer maximum term would be appropriate, having regard to the circumstances of the case - such longer term as the Secretary determines;
(d) in the case of a further advance:
(i)if the person has ceased to be a purchaser or borrower in relation to the last preceding previous advance - a term equal to the unexpired part of the last preceding previous advance at the time immediately before the person ceased to be such a purchaser or borrower; or
(ii)in any other case - a term equal to the unexpired part of the last preceding previous advance; and
(e)in the case of an advance or a specified portfolio asset transferred to a transferee - a term equal to the unexpired part of the advance or asset so transferred.
Section 36 (2) Subject to section 37, the maximum term of a specified portfolio asset which vests in the Bank under section 6B is a term equal to the remainder of the term of that specified portfolio asset as at the relevant vesting date.
Section 36 (3) Where the term of a specified portfolio asset which vests in the Bank under section 6B, or of a subsidised advance increases as a result of a grant of instalment relief to the purchaser or borrower, the maximum term of that specified portfolio asset or advance shall be taken to have increased by a period equal to the period by which the term of that asset or advance was so increased.
Section 36 (4) In this section:
- previous advance, in relation to a further advance in respect of a person, means an advance (whether a Corporation advance, initial advance, additional advance or further advance) in respect of which the person is or was a borrower, or a contract of sale, in respect of which the person is or was a purchaser, preceding the further advance in question.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/maximum-term-advances
Dwelling-houses for incapacitated soldiers
Section 47 The Secretary may provide a dwelling-house for the use of a person who is receiving, or is eligible to receive, a pension under Part II of the Veterans' Entitlements Act 1986 and to whom section 24 of that Act applies.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/dwelling-houses-incapacitated-soldiers
Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Act 1995
SCHEDULE 1
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918
Application
Despite the amendments made by this Schedule, section 36 of the Defence Service Homes Act 1918, as in force immediately before the commencement of this item, continues to apply in respect of certificates of entitlement in relation to a further advance that a person may seek from the Bank, if:
(a) subsidy was not payable on 9 May 1995 in relation to the advance (whether a Corporation advance, initial advance, additional advance or further advance) in respect of which the person is or was a borrower, or the contract of sale, in respect of which the person is or was a purchaser, directly preceding the further advance in question; and
(b) the prescribed period, as defined in subsection 36(4) of the Defence Service Homes Act 1918, as in force immediately before the commencement of this item, equals or exceeds 25 years as at 9 May 1995.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/veterans-affairs-1995-96-budget-measures-legislation-amendment-act-1995
SCHEDULE 1 to the Act
Agreement between the Commonwealth of Australia and Westpac Banking Corporation
...
1.1 Definitions
"Corporation advance" means an advance made under Section 20 of the Act as in force before the Date of Proclamation, being an advance made by the Corporation, whether before or after that day.
“Limit”12: means the original amount lent to a Borrower as that amount is:
increased by:
the amount of all Loan Maintenance Fees debited to that Borrower's Subsidised Advance Loan Account; and
the amount of all taxes or duties on receipts or payments to or from that account (including without limitation financial institutions duty) which are debited to that account; and
reduced by any scheduled repayments of principal and payments of Loan Maintenance Fees (whether these repayments or payments were made or not); and
- (b) increased by any amount of Instalment Relief granted by the Bank pursuant to a Certificate of Entitlement.
"Subsidised Advance" means any advance made by the Bank in accordance with the Certificate of Entitlement, or an initial advance which the Bank is taken to have made pursuant to Section 37 of the Amended Act.
7.5 Application of Lending Criteria
The Bank is not obliged to make a Subsidised Advance or grant Instalment Relief or give effect to the Commonwealth's consent to the Transfer of Land and Subsidy unless the lending criteria specified in Schedule "C" are satisfied.
7.7 Failure to meeting Lending Criteria
The Bank further agrees that the failure by an Entitled Applicant to meet the lending criteria set out in Schedule "C" will be the sole basis for a refusal in whole or in part by the Bank to make the Subsidised Advance or grant the Instalment Relief or give effect to the Commonwealth's consent to the Transfer of Land and Subsidy sought by the Entitled Applicant.
Schedule "C" to the Agreement
The Bank's lending criteria are:
(a) Income
(i) As a general principle the amount of repayments should not exceed 25% of the gross income of the applicant or Entitled Applicant.
(ii)Where application is being made for a Subsidised Advance together with a further loan, repayments on both advances should not exceed 25% of the gross income of the applicant or Entitled Applicant.
(iii) The 25 per cent of gross income rule referred to in (i) and (ii) above constitutes a broad general rule only and each case must be considered on its merits, including the amount of residual income available after meeting commitments.
(b) Commitments
Known commitments of an applicant or Entitled Applicant will be taken into consideration in determining the capacity of an applicant or Entitled Applicant to meet the repayments.
(c) The applicant or Entitled Applicant will be generally required to meet a reasonable deposit/equity ratio. As a general guideline 10 per cent of the total cost/value of the property may be considered a reasonable deposit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/2-dsh-legislation/veterans-affairs-1995-96-budget-measures-legislation-amendment-act-1995/schedule-1-act
3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy
3.1 General Principles
The Government has contracted with Westpac Banking Corporation to provide advances to persons entitled to a Defence Service Homes loan subsidy. When an applicant's entitlement to an advance is established, a certificate of entitlement is issued by the delegate. It is then up to Westpac to determine whether the applicant meets the Bank's lending criteria before it proceeds to fund the advance. Westpac is required to take security over advances by way of a mortgage over the relevant holding of the person. Where an advance relates to a retirement village, security, if any, shall be at the discretion of the Bank.
Further Advance (Portability) was introduced for advances, except for widow/widower and essential repairs advances, funded after 9 December 1987. Portability was subsequently extended to advances, except for widow/widower and essential repairs advances, current at 9 December 1987. Prior to 9 May 1995, the maximum term available under portability was 25 years. Where subsidy was not payable on 9 May 1995, an entitlement to a further advance is dependent on the used term of the previous advance or advances not exceeding 25 years as at that date. (See "further subsidised advance"). A Further Advance (Portability) is restricted to an amount equal to the limit on the previous advance at the date the loan account closed for the balance of the term and at the interest rate applying to that advance. A Further Advance (Portability) is not available to persons who had been assisted previously and discharged their loan before 9 December 1987. A further period of qualifying service does not entitle any applicant to further assistance.
Since November 1998, clients with a current loan and who wish to transfer the loan to another home have been able to approach Westpac direct without the need to obtain a Certificate of Entitlement for a Further Advance. Widow/Widower Advances, Essential Repairs Advances, Home Support Loans and Assigned Advances are excluded from this arrangement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/31-general-principles
3.1.1 Assistance within Australia including Norfolk Island only
Assistance under the DSH Act is only available in relation to properties located within the territorial boundaries of Australia including Norfolk Island.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/31-general-principles/311-assistance-within-australia-including-norfolk-island-only
3.2 Security Requirements
It is a general requirement that the bank take a first mortgage security over the DSH property. However, the Bank will forego first mortgage security in certain circumstances and reserves the right to consider cases on an individual basis. The Bank will also apply its usual creditworthiness criteria.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/32-security-requirements
3.3 Initial Subsidised Advance
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/33-initial-subsidised-advance
3.3.1 Amount, Interest Rate & Term
A subsidised advance is available;
- up to an amount of $25,000,
- at a capped interest rate of 6.85%pa, but variable at 1.5%pa below the Benchmark Rate if the Benchmark Rate is below 8.35%pa.
- over a maximum term of 25 years,
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/33-initial-subsidised-advance/331-amount-interest-rate-term
3.3.2 Purposes
The subsidised advance is available for the following purposes:-
- to buy a new or previously occupied home, including a strata unit;
- to buy land and build a home on it;
- to build a home on land the person already owns;
- to complete a partly built home the person owns. Under this criterion a subsidised advance may be provided for the installation of water, sewerage, electricity, drainage or gas including the connection of mains from some distant point to the boundary of the applicant's holding;
- to enlarge, modify or repair an existing home the person owns including retirement village accommodation;
- to pay the entry charges to a retirement village;
- to re finance an existing mortgage on a home.
- to re finance a debt, owed by the person in relation to the person's retirement village accommodation.
- to assist the person to obtain a right of residence in a retirement village in the case of an assigned advance.
3.3.2.1 Enlargement. Under this term the predominant purpose of the loan and the bulk of the cost must be associated with increasing the internal floor space of the house. In circumstances where there are renovations or repairs associated with the enlargement but the renovations or repairs are not the main cost factor, the certificate should be issued for enlargement.
3.3.2.2 Modification. This term is to be used where the predominant purpose of the loan does not involve increasing the internal floor space of the home. However, incidental increases to the size of the home such as the enclosure of existing sleepouts or the installation of a bay window would be included in this definition. They are modifications in that they change the purpose for which an existing area is used. This definition also covers such things as :
- renovation of existing facilities such as kitchens and bathrooms;
- changing the purpose of a room such as converting a store to a living area;
- other internal modifications such as removing walls, adding windows etc.;
- other works which do not increase the internal living area of the home eg garages, decks, pergolas etc.
3.3.2.3 Repairs. This term covers making good something which is in a state of disrepair. This includes replacing something which is defective.
3.3.2.4. Assignment. This provision may be used when the provider of the accommodation is a retirement village managed by an organisation whose prime purpose is to provide accommodation to veterans and veterans' widows (although it is extremely unlikely that a retirement village organisation would accept assignment of a loan), or is an individual who can provide satisfactory security or who will provide granny flat type housing. The advance will be assigned to the provider (the "assignee") who will assume the legal responsibilities for the advance. Loans for this purpose are not subject to the DSH lending criteria specified in Schedule C to the Agreement, but rather the Bank's normal lending criteria for loans of this type.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/33-initial-subsidised-advance/332-purposes
3.4 Additional Advance
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance
3.4.1 Details of Benefit
An additional advance may be approved for an existing borrower, who has not borrowed the current maximum amount available under the legislation in respect of the property.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/341-details-benefit
3.4.2 Purposes
An additional advance may be approved for the following purposes:-
- to enlarge, modify or repair a person's home or retirement village accommodation;
- to pay road making charges;
- to re finance an existing mortgage on the home.
- to re finance a debt, owed by the person, in relation to the person's retirement village accommodation.
- to assist the person to continue holding a right of residence in a retirement village in the case of an assigned advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/342-purposes
3.4.3 Conditions for Assistance
An additional advance is subject to the usual conditions concerning the granting of initial or further advances, ie the tests of eligibility, ownership and occupation have to be met.
3.4.3.1. Assignment. An additional advance may only be assigned where the current initial or further advance has been assigned. This provision may be used to assist a person to continue to hold a right of residence in a retirement village. The advance will be assigned to the provider (the "assignee") who will assume the legal responsibilities for the advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/343-conditions-assistance
3.4.4 Amount
The underlying principle and general intent of the legislation is that eligible persons should have once only access to the maximum loan amount of $25,000, either by way of an initial advance or in combination with subsequent additional advances and/or further advances. The amount of an additional advance is therefore restricted to an amount necessary to fulfil the purpose for which the additional advance is made, but not more than the amount calculated under the following guidelines.
- The difference between $25,000 and the total of the initial or further advance and any previous additional advance made to the person. In deciding whether to use the amount of the initial or one of a possible number of further advances in this calculation, delegates are to apply whichever amount that provides for the client to gain equitable once only access to the maximum loan amount. Once having gained that access, no residual is available. [Please see examples at Appendix B at the conclusion of the Entitlement GO's.] It is stressed that the amounts of advances referred to in these calculations are the amounts actually advanced and not the current outstanding liability.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/344-amount
3.4.5 Interest Rate
The interest rate on new additional advances is capped at 6.85%pa, but variable at 1.5%pa below the Benchmark Rate if the Benchmark Rate is below 8.35%pa.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/345-interest-rate
3.4.6 Term
An additional advance is written over the remaining term of the existing DSH advance, unless the Secretary or delegate determines that a longer term would be appropriate having regard to the circumstances of the case.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/346-term
3.4.7 Top-up Facility
Sub-clause 11.20 of the Agreement allows the Bank to 'top-up' an existing Subsidised Advance Loan Account with a new Additional Advance. This is possible only where the interest rate and terms of both loans are compatible. Reference to this facility is to be included on the Additional Advance certificate of entitlement where appropriate. These arrangements could have fees implications for borrowers.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/34-additional-advance/347-top-facility
3.5 Further Subsidised Advance
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance
3.5.1 Purposes
A further subsidised advance is:
- available for the same purposes and on the same conditions as a subsidised advance;
- restricted to an amount equal to the limit of the previous subsidised advance;
- to have an interest rate or interest rates that applied to the last preceding previous advance or advances; and
- to have the balance of term or terms that applied to the last preceding previous advance or advances.
NOTE: If the previous advance was not current on 9 May 1995, the total used terms of previous advances must not have exceeded 25 years as at that date.
NOTE: Please see Ent GO 3.5.5 for further details re interest rates applicable.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/351-purposes
3.5.2 When to Apply
An applicant is able to apply for DSH assistance when moving from home to home on any number of occasions while ever there is an amount available as a 'limit' on the immediately preceding advance and an unused balance of term as described in Ent GO's 3.5.1 and 3.5.6. There is no time restriction on the lodging of an application for a further subsidised advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/352-when-apply
3.5.3 Issue of Certificate of Entitlement
A certificate of entitlement may be issued by a delegate, once the eligible person meets the entitlement criteria.
NOTE: Sub-clause 11.2A of the Agreement provides for the continuation of subsidy for up to six months after the sale of a home where the borrower intends to acquire another home with DSH assistance within six months of the sale. In these circumstances the application for, and issue of, another certificate of entitlement is not necessary. These arrangements could have fees implications for the borrower.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/353-issue-certificate-entitlement
3.5.4 Amount
An amount equal to the limit of the last Corporation advance, subsidised advance or contract of sale in relation to which the person was a borrower or purchaser or $25,000, whichever is less. In working out the limit, the last advance is to include the amount of any additional advance that has subsequently been made to the person. In summary, where a client with:-
(a)an initial advance has received an additional advance/s, the amount available for portability is the lesser of $25,000 or the sum of the limit of the initial advance when discharged and the limit of the additional advance/s when discharged;
(b) a further advance has received an additional advance/s, the amount available for portability is the lesser of $25,000 or the sum of the limit of the further advance when discharged and the limit of the additional advance/s when discharged.
The limit as defined in the Agreement with the Bank which forms Schedule 1 to the Act is the original amount lent to a Borrower as that amount is:
(a) increased by:
the amount of all Loan Maintenance Fees debited to that Borrower's Subsidised Advance Loan Account; and
the amount of all taxes or duties on receipts or payments to or from that account (including without limitation financial institutions duty) which are debited to that account; and
(b) reduced by any scheduled repayments of principal and payments of Loan Maintenance Fees (whether these repayments or payments were made or not); and
(c)increased by any amount of Instalment Relief granted by the Bank pursuant to a Certificate of Entitlement.
The amount of any further advance, would of course by definition in Section 4 of the Act, exclude the amount of any widow/widower advance or an advance for essential repairs.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/354-amount
3.5.5 Interest rate
The capped interest rate on a further advance is that interest rate or interest rates that applied to the last advance or advances that preceded the application for further subsidised assistance, but disregarding the 1.5 per cent reduction off the Benchmark Rate (the 'Reduced Benchmark Rate') provided for in section 35AA of the Act. Having set that rate as the capped rate to apply to the further advance, section 35AA is then applied if that rate exceeds the 'Reduced Benchmark Rate'. The certificate of entitlement is to contain a statement setting out the effect of section 35AA.
Where the last advance was a tiered loan which had been discharged before 5 January 1998, the capped interest rate on any further advance is to be the 'collapsed effective rate' of that loan in accordance with Sub-section 34(2A) of the Act, again disregarding the 1.5 per cent reduction off the Benchmark Rate (the 'Reduced Benchmark Rate') provided for in section 35AA. Having set that rate as the capped rate to apply to the further advance, section 35AA is then applied if that rate exceeds the 'Reduced Benchmark Rate'. The certificate of entitlement is to contain a statement setting out the effect of section 35AA.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/355-interest-rate
3.5.6 Term
The term of a further advance is the balance of the term or terms which applied to the last previous advance or advances that preceded the application for further subsidised assistance.
NOTE: If the previous advance was not current on 9 May 1995, the total used terms of previous advances must not have exceeded 25 years as at that date.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/35-further-subsidised-advance/356-term
3.6 Inclusions
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions
3.6.1 Eligible Person and Spouse or De Facto Partner
An eligible person may be joined in the advance by his/her spouse or de facto partner. Subsidised advances may be allowed in the joint names of an eligible person and spouse or de facto partner provided they hold the land for which the advance is made as joint tenants.
3.6.1.1Purchase of equity in property. Applications to purchase equity in a property are to be processed as applications to 'buy'. Should the other owner not be a spouse or de facto partner of the applicant, ownership will need to be as a tenant in common and subject to the equity rule in section 17A(2) of the Act. Where the property is already subject to a DSH subsidised advance, the existing borrower will need to apply for a transfer certificate under section 22 in addition to the purchaser's application. Where the existing borrower is ineligible (ie an ineligible transferee before 8/1/91) the subsequent transfer application is to be refused. Where the existing eligible owner is the spouse or de facto partner of the current applicant, the parties will have a choice of either joint tenancy or tenancy in common. (Please also see Ent GO 3.6.4 below).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/361-eligible-person-and-spouse-or-de-facto-partner
3.6.2 Joint Eligibles
Two eligible persons may pool their DSH entitlements on the one property provided they are spouses or de facto partners. Such advances are available to each applicant on the same terms and conditions as is appropriate to their individual status. Applications received from eligible persons who are not spouses or de facto partners can only proceed where the title is to be held as tenants in common. (Please also see Ent GO 3.6.4 below).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/362-joint-eligibles
3.6.3 Two or More Eligibles-Nursing Services
Two or more nurses who come within the paragraphs (b) and (d) of the definition of 'Australian Soldier' may be assisted in respect of a building to be used as a hospital, sanatorium or nursing home. The assistance may be made to one such person or to two or more such persons jointly (either as joint tenants or as tenants in common). In the case of two or more persons the subsidised advance shall not exceed the sum of the amounts which could have been made if a subsidised loan had been made to each of those persons separately.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/363-two-or-more-eligibles-nursing-services
3.6.4 Tenants in Common
An eligible person may be issued with a certificate of entitlement for a subsidised advance in respect of a holding which is held with another person or persons as tenants in common. In order to ensure that there is no leakage of the eligible person's loan benefit to ineligible people, the value of the eligible person's tenancy must be at least equal to the amount of the subsidised advance. An eligible person may hold as tenant in common with a spouse or de facto partner, or with any number of other persons, subject to the proviso regarding the value of the eligible person's tenancy.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/364-tenants-common
3.6.5 Widows/Widowers with Own Entitlement
Widows/widowers who are eligible on the basis of their own service as well as their spouse's or de facto partner's service are able to receive the benefits to which they would have been entitled had their spouses or de facto partners not predeceased them. ie they are allowed to "pool" the entitlements. Two Certificates of Entitlement (each for a maximum of up to $25000 where neither entitlement has been used before, or the relevant limit balances where loans have been partly used) may be issued to a widow/widower where that person is both an eligible person in her/his own right and the widow/widower of an eligible person, provided that the widow/widower has not legally remarried at the time of determining eligibility on the widow/widower status. Two separate but cross referenced Certificates of Entitlement should be issued if assistance is approved.
It is important that the widow/widower is counselled fully on her/his entitlements because the chance to obtain dual assistance is a once-only opportunity. If she/he decides to take only one advance (ie. an advance is obtained on the person's own eligibility either as an Australian soldier or as a widow/widower), she/he would be unable to obtain the other advance at a later date. This is because she/he will become a borrower otherwise than merely because she/he was a joint borrower with her/his spouse or de facto partner and therefore her/his circumstances would no longer satisfy the criteria for an initial advance as defined in Section 4 of the Act. However, it is equally important to note that this rule does not apply in cases where the widow is eligible as a WWII ex-servicewoman as provided by subsection 4(2AA), nor to a 'veteran widower' of such a person, because of the special provisions contained in subsections 4(2AB) and 4(2AC) in relation to further and initial advances.
Where a married couple has pooled their entitlements and one of them dies, the survivor may receive two further advances. Both further advances would be for the limits of the loans at the time they were discharged. Again this is a once-only opportunity.
Eligibility GO 12.2.1 outlines three categories of widows/widowers in circumstances where their spouses or de facto partners have received assistance. The three categories are:-
(i) where an advance, taken out as joint tenants, was discharged prior to the death of the person on whose service the advance was granted;
(ii)where an advance, taken out as joint tenants, was current when the person on whose service the advance was granted died. The widow/widower would then become the sole borrower through survivorship without using her/his own entitlement; and
(iii) where an advance was taken out by the now deceased person in his/her sole name.
A widow/widower in either of the first two categories has previously been a purchaser or borrower merely because she/he was a joint purchaser or borrower with her/his spouse or de facto partner and became such a purchaser or borrower on the basis that her/his spouse or de facto partner was an eligible person. Therefore, such persons are included among those able to receive initial advances as defined in ss4(1).
For category (iii) widows/widowers, a property which is subject to a DSH loan is allowed to remain in the name of the estate. Under these circumstances, a subsidy would continue to be paid without affecting the widow's/widower's entitlement. It is not necessary to transfer the property to a surviving spouse or de facto partner for a subsidy to continue. If the property and the loan are not transferred, no entitlement is lost. A widow/widower in category (iii) would become a borrower in her/his own right if she/he elected to transfer the property to her/his name as beneficiary and would therefore no longer be entitled to receive an initial advance. As mentioned above, this rule does not apply to WWII ex-servicewomen covered by subsection 4(2AA), nor to a 'veteran widower' of such a person.
If the property and the loan is transferred, only the limit of the late spouse's or de facto partner's loan is then available for portability purposes. There is no entitlement to another initial advance. Where a client seeks a further advance, the normal provisions relating to further advances are to be applied. Care should be exercised to establish whether the widow/widower has remarried since the original Certificate of Entitlement was issued- remarriage voids the status of a widow/widower. Where a widow/widower has remarried, only a subsidised loan granted in respect of that person's own service may be taken into account for determining the amount of the further advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/365-widowswidowers-own-entitlement
3.6.6 Ownership of Another House
Most forms of ownership of other houses are barriers to eligible persons utilising their DSH entitlement until such time as they have disposed of their interest in them. Reference to ownership as an exclusion to assistance is covered in Ent GO 3.7.5. However, there are circumstances where certain forms of ownership do not result in bars to assistance and are therefore listed in this part of the General Orders as inclusions. The details are:-
3.6.6.1 Permanently Separated Spouses or De facto Partners. Where the applicant and spouse or de facto partner are permanently separated, the ownership of a house by the permanently separated spouse or de facto partner will not prevent the issue of a Certificate of Entitlement. The term 'permanently separated' applies to the circumstances where parties to a marriage have severed the marital relationship resulting in an evident breakdown of marriage. The applicant must complete a statutory declaration attesting to the significant factors supporting the claim. The permanent separation provision is included in the Act to ensure that those persons whose marriage has broken down, but who choose not to divorce, are not disadvantaged. It is important that each case be determined according to its circumstances but, as a general principle, a separation of more than twelve months will be regarded as permanent unless there are reasons to consider otherwise.
3.6.6.2 Ownership of a Combined Business and House. Ownership of a property consisting of a combined business and residence by the applicant and/or the spouse or de facto partner of the applicant does not constitute ownership of another house for the purpose of the Act where documentary evidence shows that the use of the house portion of the property by the operator of the business (other than the applicant and/or spouse of the applicant) is a necessary incident to the operation of the business, and therefore is unable to be occupied by the applicant as a home.
3.6.6.3 Ownership of a House Subject to Exclusive Occupancy Rights or a Life Interest. Where an applicant and/or the spouse or de facto partner of the applicant either solely or together own a house, and a life interest or an exclusive occupancy right is vested in another person, the interest in that house does not constitute ownership of another house providing the vesting of the interest was created by circumstances beyond the control of the applicant or the spouse, ie. by virtue of a Will or Court Order. If an interest in a house is divested by mutual consent or voluntary agreement (other than a trust) it is considered that the house is still owned by the registered owner.
3.6.6.4 Ownership of a House which is Subject of a Trust. An applicant is not considered to be the owner of a house, even if he remains on the title document as the owner, where he has passed the beneficial ownership of the house by the creation of a valid declaration of a trust, to the beneficiaries of that trust. The delegate should ensure that only those trusts which are considered to divest the ownership and which are not revocable are recognised.
3.6.6.5 Ownership of Shares in a Company which Owns a House or Unit. A company is a legal entity separate and distinct from its shareholders and a shareholder has no legal or equitable interest in land registered in the name of the company. As it is the company in which the entire legal and equitable interest is vested, ownership of shares in a company which owns a house or unit does not make a shareholder an owner of a house even where that person holds controlling shares in the company.
3.6.6.6 Ownership of a House which has been Sold under a Contract of Sale. The execution of a binding contract of sale for a house, of which the applicant and/or the spouse or de facto partner are/is joint registered owners or sole owner, makes the purchaser the equitable owner of the property and assistance may be made available. However, a Certificate of Entitlement cannot be issued until the conditions in the contract have been complied with or where contemporaneous settlements of the sale of one home and the purchase of another with DSH assistance are to occur.[Entitlement GO 3.7.5.4 also refers]. When conditions in a contract have been complied with a certificate may be issued even though settlement may not yet have occurred.
3.6.6.7 Ownership of a House Situated Outside Australia and its Territories. The Act has no application outside Australia and ownership of a house outside Australia and its Territories should be disregarded.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/36-inclusions/366-ownership-another-house
3.7 Exclusions
The following circumstances will generally prevent an eligible person from utilising his/her entitlement to a subsidised advance, or exercising portability.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions
3.7.1 Purchase of Land
A subsidised loan is not available to purchase land solely. However, where a client genuinely intends to proceed with the building of a home within a reasonable time and construction is to be completed within five years of settlement, a Certificate of Entitlement should not be refused merely because the advance will be applied initially to the purchase of the land only. The decision should be based on consideration of both the intended purpose and the intention to occupy. [Please also see Entitlement GO 3.7.6.]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/371-purchase-land
3.7.2 Previous WSH/DSH Assistance
A person who has been assisted under the Defence Service Homes Act 1918 and who discharged his/her liability prior to 9 December 1987 is not entitled to any further assistance unless assisted solely as a spouse. Where the previous liability was discharged in the period immediately prior to 9 December 1987, the date of registration of the discharge of mortgage should be ascertained to determine when the person ceased to be a borrower for the purposes of Section 19. [NOI 42 of 6 September 1995 also refers.]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/372-previous-wshdsh-assistance
3.7.3 War Service Land Settlement Scheme
A person who has received assistance under this Scheme and who has not discharged his/her liability is not entitled to DSH assistance. An exception may be made where, although the liability has not been repaid, the property has been returned to the administering department, or transferred to a family member.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/373-war-service-land-settlement-scheme
3.7.4 Cash Grants
A person who received money from the Commonwealth after 9 December 1987 by way of a cash grant instead of an advance under the Defence Service Homes Act 1918 or payment instead of such cash grant, received that payment on the written understanding that they would not be entitled to any further assistance under the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/374-cash-grants
3.7.5 Ownership of Another House
Assistance will be not be granted where either the eligible person or spouse or de facto partner is the owner of a house other than the one which is the subject of the application. In deciding whether ownership exists, two elements must be tested. Firstly, the property must represent a suitable security for a loan having regard to the usual test - acceptable holdings, whether it is a house etc. Secondly, the applicant or spouse or de facto partner if applicable must not own another house as either a single tenant or as a joint tenant, no matter who the other joint tenant(s) may be. An interest should not be considered as ownership if it does not meet both elements of the test. Although holding other property as a company shareholder or as a company title shareholder might satisfy the first part of the test, it would not be considered ownership under the second part.
Though joint tenants as between themselves have separate rights as far as outsiders are concerned, each is treated as the single owner of the entire property. A Tenancy in Common is co-ownership under which each tenant has a distinct interest in the property, though no one tenant has a right to possession of any particular part of the property. A tenant in common could not as an individual, be regarded as the owner of another home, but rather is a person who has a share or interest in another home. Ownership of another home as a tenant in common, even where the only other tenant in common is the applicant's spouse or de facto partner, would not constitute ownership in terms of subsection 18(2)(b) or (e). Likewise ownership of shares in a company which owns another home does not make a shareholder an owner even where that person holds controlling shares in the company. A company is a legal entity separate and distinct from its shareholders and a shareholder has no legal or equitable interest in land registered in the name of a company. Notwithstanding that the legislation provides for assistance under company titles, a shareholder cannot be regarded as the owner of any property held in this way.
3.7.5.1 House. As a general principle, a structure may be considered to have the status of a house if it is legally able to be occupied; it is, or will be, able to satisfy the reasonable tests of a house (eg. provides sleeping and living accommodation, and facilities for ablutions, cooking, laundering etc.); and the title is an acceptable holding as defined in the legislation.
3.7.5.2 Owner. Includes any person who has purchased or contracted to purchase a house. Generally, for the purposes of the legislation, an owner is a person having a complete legal or equitable interest in a house. Thus properties in which the applicant and/or any proposed joint tenant of the applicant, share an interest with other persons as tenants in common will not result in refusal to grant assistance.
3.7.5.3 O — wnership of another house by either the applicant's spouse or de facto partner will result in a refusal to grant assistance. Where the applicant has both a spouse and de facto partner, the delegate must be satisfied that neither of them owns another home. Alternatively, if one of the — m owns a home, the Delegate must be satisfied that the applicant is permanently separated from that spouse or de facto partner.
3.7.5.4 Issue of Certificate of Entitlement. A Certificate of Entitlement cannot normally be issued while the applicant or his/her spouse or de facto partner owns another home. Where the applicant owns another home which is to be sold, a Conditional Letter should be issued. An exception to this general rule may be made where contemporaneous settlements of the sale of one home and the purchase of another are to occur. Delegates are to exercise their discretion to ensure that clients are not disadvantaged in such circumstances. Where the home being sold is a Defence Service home, the amount box on the C of E should show "see special information box". The special information box might contain a statement along the lines of "amount of advance must not exceed the limit of the immediately preceding DSH advance/s, excluding any amount owing on essential repairs advances and/or widows'/widowers' advances."
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/375-ownership-another-house
3.7.6 Intention to Occupy
A person must intend to use the house, which is the subject of the application, as a home for him/herself and dependants. An exception is where nurses are being assisted to acquire a hospital, sanatorium or nursing-home.
3.7.6.1 Intention. Whether there is a real likelihood of the intention being realised is a relevant consideration. It would be expected that a decision to refuse to issue a certificate of entitlement would be based on facts that generally are not capable of any other conclusion.
3.7.6.2 Time Limits. Whether the intention to use the house for the prescribed purpose will be met within a reasonable time is relevant to the genuineness of the intention. What is a reasonable time will vary having regard to the circumstances of each case, but where a certificate is issued to buy land and build a home and the funds are used for the purchase of land with the intention of building, it is a requirement that the home is completed within five years from settlement of the loan. Failure to complete construction of a house capable of being occupied within five years will result in cancellation of subsidy and a change in the rate of interest to the Bank's investment rates or alternative finance. Clients should be warned of these possible implications in such cases.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/376-intention-occupy
3.7.7 Home
The most common meaning of home as it is used in the legislation is a person's usual or habitual place of residence. However, the term is capable of wider meaning and a house may be regarded as a home in some circumstances where there is not habitual or continuous residence.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/377-home
3.7.8 Marriage of Two Eligible Persons-Each in receipt of an Advance
Where a subsidy is being paid in respect of a person who becomes the spouse or de facto partner of another person who is also the beneficiary of a subsidy, the Secretary may cancel the subsidy in respect of one of the persons. Cancellation of subsidy under this section of the legislation [ss.26.(4)], is discretionary and should not be taken as a matter of course. [Please see Procedural GO 1.5 also]. The power to cancel subsidy has been in the legislation well before the insertion of the amendments allowing portability and the pooling of entitlements. Presuming both parties met the entitlement criteria (ie did not own another dwelling etc) at the time they received their Certificates of Entitlement, action to cancel one of the subsidies would not normally be taken.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/37-exclusions/378-marriage-two-eligible-persons-each-receipt-advance
3.8 Miscellaneous
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/38-miscellaneous
3.8.1 Dwelling-houses for incapacitated soldiers
Section 47 of the DSH Act empowers the Secretary to provide a dwelling-house for the use of a person who is receiving or is eligible to receive, a pension under Part II of the Veterans' Entitlements Act 1986 and to whom Section 24 of that Act applies, ie the Special Rate (T&PI) or (Blinded) pension.
Assistance under this provision is rarely provided and would not involve the usual application for a Certificate of Entitlement. If a request for such assistance is received, full details of the case should be forwarded to the DHOAS Administration Manager at an early stage.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/advances-initial-additional-and-further/3-policy/38-miscellaneous/381-dwelling-houses-incapacitated-soldiers
2 CLIENT NAMES
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names
2.1 SURNAMES (family name)
(SURNAME FIELD HAS MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/21-surnames-family-name
DSH DATA ENTRY PROTOCOLS
The following protocols are to be observed when entering clients' surnames in the Surname field:-
(a) where applicable hyphens without spaces are to be used;
(b) where applicable apostrophes between letters are not permitted;
(c) spaces between letters are not permitted;
(d) commas or full stops are not permitted.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/21-surnames-family-name/dsh-data-entry-protocols
EXAMPLES
Examples of clients' surnames based on these protocols are:-
DATASTANDARD
Watkins-Smith — WATKINS-SMITH
L' Strange — LSTRANGE
O'Sullivan — OSULLIVAN
Le Strange — LESTRANGE
de Boar — DEBOAR
St John — STJOHN
D'Arcy — DARCY
Van den Berg — VANDENBERG
McCaulay — MCCAULAY
MacKay — MACKAY
NOTE
It is important to note that in the case of spaced surnames such as Van den Berg they are to be recorded in the DSH database as 'VANDENBERG' for the surname and 'VAN DEN BERG' for the correspondence surname (Addressee Line 1) as follows:
CLIENT DETAILS
Client Number 0000894 0
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given JOHN PAUL............................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ... ..................................... ........
Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
The protocol for entering correspondence surnames is at Data Entry Protocol GO 2.2.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/21-surnames-family-name/examples
2.2 CORRESPONDENCE SURNAMES (family names)
(PART OF ADDRESSEE LINE 1 WHICH HAS MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/22-correspondence-surnames-family-names
DSH DATA ENTRY PROTOCOLS
The following protocols are to be observed when entering clients' surnames in the Correspondence Surname Addressee Line 1 field:-
(a) where applicable hyphens without spaces are permitted;
(b) where applicable apostrophes between letters are permitted for correspondence address only (eg L'STRANGE);
(c) where applicable appropriate spaces between letters are permitted for correspondence addresses only (For example, DE BOAR, VAN DEN BERG );
(d) Deceased estates are to be recorded at Addressee Line 1 eg. 'ESTATE OF J P VAN DEN BERG';
(e) commas or full stops are not permitted.
NOTE
Please note the difference in the protocols for Surnames and Correspondence Surnames recorded at Addressee line 1);
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/22-correspondence-surnames-family-names/dsh-data-entry-protocols
EXAMPLES
Examples of clients' correspondence surnames in Addressee Line 1 based on these protocols are:-
DATASTANDARD
Watkins-Smith — WATKINS-SMITH
L' Strange — L' STRANGE
O'Sullivan — O'SULLIVAN
Le Strange — LE STRANGE
de Boar — DE BOAR
St John — ST JOHN
D'Arcy — D'ARCY
Van den Berg — VAN DEN BERG
McCaulay — MCCAULAY
MacKay — MACKAY
Correspondence surname (eg Van den Berg) should be shown as it appears in the application or other record to reflect the client's preference. This name is recorded against 'Addressee Line 1' as VAN DEN BERG as shown below:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given JOHN PAUL............................ 16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERG — Telephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ...... ..................................... ........
Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/22-correspondence-surnames-family-names/examples
2.2.1 WHERE CORRESPONDENCE NAMES EXCEED MAXIMUM 30 CHARACTERS FOR ADDRESSEE LINE 1
Where combined names and initials (eg MR J P VAN DEN BERG & MS K M MART) exceed 30 characters, the combined names are to be split over Addressee Line 1 and 2
In these cases the second name will begin at Addressee Line 2 preceded by '&'. (see Example 9 page 37).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/22-correspondence-surnames-family-names/221-where-correspondence-names-exceed-maximum-30-characters-addressee-line-1
2.3 GIVEN NAMES
(GIVEN NAMES FIELD HAS MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/23-given-names
DSH DATA ENTRY PROTOCOLS
The following protocols are to be observed when entering clients' Given Names:
(a) given names are to be recorded in full;
(b) where applicable hyphens without spaces are permitted;
(c) where applicable apostrophes between letters are not permitted;
(d) spaces between letters are not permitted;
(e) commas or full stops are not permitted;
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/23-given-names/dsh-data-entry-protocols
EXAMPLES
Examples of clients' Given Names based on these protocols are:-
DATASTANDARD
Janet — JANET
Janet Margaret — JANET MARGARET
Anne-Marie — ANNE-MARIE
Pamela St Clare — PAMELA STCLARE
John Paul`JOHN PAUL
Full Given Names (eg John Paul) are recorded against 'Given' as follows:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given JOHN PAUL............................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERG — Telephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ...... ....................................... ........
Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
NOTE
Please note the difference between Given names and Addressee line 1 where only initials are shown.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/23-given-names/examples
2.4 CORRESPONDENCE GIVEN NAMES (initials)
(PART OF ADDRESSEE LINE 1 FIELD MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/24-correspondence-given-names-initials
DSH DATA ENTRY PROTOCOLS
The following protocols are to be observed when entering clients' Given Names for correspondence purposes in Addressee Line 1:
(a) correspondence record to show initials only;
(b) full stops are not permitted after initials;
(c) spaces to be used between initials;
(d) where applicable hyphens between initials are to be used (eg A-M for Anne-Marie);
(e) apostrophes are not permitted;
NOTE
(a) Please note the difference between Given Names and Correspondence Names at Addressee line 1;
(b)** the exception to showing initials only arises where SIR or LADY appears. For example, in this case Addressee Line 1 would show SIR JOHN VAN DEN BERG not SIR J P VAN DEN BERG. If LADY (given name) VAN DEN BERG's name is required, the full title would be, (eg) 'SIR JOHN & LADY ENID VAN DEN BERG';
(c) If the number of name characters exceeds maximum of 30 characters see Paragraph 2.2.1).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/24-correspondence-given-names-initials/dsh-data-entry-protocols
EXAMPLES
Examples of clients' Correspondence Given Names based on these protocols are:-
DATASTANDARD
Janet — J
Janet Margaret — J M
Anne-Marie — A-M
Pamela St Clare — P STC
John Paul — J P
Given names for correspondence purposes are to be recorded at Addressee line 1 as honorific (eg MR, MRS, CAPT etc) followed by initials only ** as follows:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL...........................16-JUN-1953 .
Addressee Line 1 MR J P VAN DEN BERG — Telephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ...... ...................................... ........
Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/24-correspondence-given-names-initials/examples
2.5 NAMES (other issues)
There may be names such as those shown below which do not easily identify which part of the name is the family name and which part(s) is the given name. Further, it is customary for some names to show the family name first. However, the application, or any other form which clearly identifies the family and given names, will be the principal source of details. In all cases the names will be recorded in the correspondence fields in the sequence of given names (initials) then family name.
TONG TRAN VAN
WAH MAI LEE
DAVID STEVEN
STEVEN DAVID
In the above case of WAH MAI LEE the first name (WAH) is the family name. However, the name will be shown in the correspondence field Addressee Line 1 as MS M L WAH because WAH in this case is the family name.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/25-names-other-issues
2.6 CHANGING CORRESPONDENCE NAMES (Addressee Line 1)
A client may express a desire or preference for his/her name to appear on correspondence in a format which differs from that alluded to in the previous paragraph. Such changes can easily be incorporated at any time simply by changing Addressee Line 1. Similarly, changes may be made to Addressee Lines 2 & 3 details at any time (refer also Paragraphs 5.4 and 5.5).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/2-client-names/26-changing-correspondence-names-addressee-line-1
2 Legislation
Last amended: 25 September 2013
(1)In this Act, unless the contrary intention appears:
home support advance means a subsidised advance to a person referred to in section 21A for a purpose referred to in that section.
eligible veteran means:
(a)a person covered by paragraph (a) of the definition of veteran in subsection 5C(1) of the Veterans' Entitlements Act 1986; or
(b)a member of the Forces (within the meaning of subsection 68(1) of that Act); or
(c)a member of a Peacekeeping Force (within the meaning of subsection 68(1) of that Act); or
(d)a widow or widower (within the meaning of subsection 5E(1) of that Act) of a person covered by paragraph (a), (b) or (c) of this definition.
21A Criteria for issue of certificate of entitlement: home support advances
The Secretary must not issue a certificate of entitlement in relation to subsidy on a home support advance that a person may seek from a credit provider unless the Secretary is satisfied that:
(a)the person is an eligible person (disregarding subsection 4(2C)) or is an eligible veteran; and
(b)either:
(i)the person is the owner of a dwelling-house; or
(ii)the person has a right of residence in a retirement village; and
(c)the advance is for a purpose related to the dwelling-house or the right of residence in the retirement village (other than for a purpose mentioned in paragraph 18(2)(a), (b), (c), (d), (f), (h) or (k)) that will assist the person to remain independently housed; and
(d)if a certificate of entitlement has been issued to the person in relation to an initial advance, an additional advance or a further advance—an advance has been made by the credit provider in accordance with the certificate or an advance that would be in accordance with the certificate has been refused by the credit provider; and
(e)if the person is liable to pay the outstanding amount of any one or more of the following:
(i)an initial advance;
(ii)an additional advance;
(iii)a further advance;
the sum of those outstanding amounts is less than $10,000; and
(f)a certificate of entitlement that relates to an initial advance, an additional advance or a further advance could not be issued to the person in respect of the application concerned.
25 Maximum amounts for which subsidy is payable
(1)Subject to this section, the amount that shall be specified under paragraph 17(3)(a) in a certificate of entitlement issued to a person in relation to a subsidised advance that the person may seek from a credit provider is:
(a) ...
(e) in the case of a home support advance—such amount as the Secretary determines is necessary to give effect to the purpose for which the advance is made, being an amount that is not more than:
(i)if no previous home support advances have been made to the person—$10,000; or
(ii)if any previous home support advances have been made to the person—$10,000 reduced by the sum of those previous advances.
35AAA Rate of interest on home support advance
The rate of interest that must be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to a ho — me support advance that a person may seek from a credit provider is 6.85% per year.
36 Maximum terms of advances
(1)Subject to section 37, the maximum term to be specified under paragraph 17(3)(b) in a certificate of entitlement in relation to a subsidised advance that a person may seek from a credit provider is:
(a)in the case of an initial advance or of a home support advance—25 years;
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/2-legislation
Relief Schemes
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes
4 Introduction
The responsibility for maintaining a DSH house in a state of good order and repair, as well as maintaining monthly DSH instalments, rests with the borrower. However, it is recognised that either or both, can, at times, be beyond the financial resources of some borrowers. The legislation therefore makes provision for assistance with essential repairs or instalment relief, in cases where borrowers are financially incapable of effecting repairs which are essential for the preservation of the property, or maintaining normal monthly instalments. It does not transfer responsibility for maintenance or instalment payments from the borrower to the Commonwealth. That responsibility remains with the borrower.
A widow or widower or dependent parent of an eligible person, who is experiencing difficulty maintaining payment of rates, taxes, charges or other outgoings associated with the DSH house, may also be considered for assistance.
Assignment of the initial or further advance does not prevent the assignor from applying for widow/widower advances or advances for essential repairs. However, instalment relief is not available for assignors or assignees. As for initial or further advances, assignors seeking these advances will need to apply for both certificates of entitlement and assignment.
The legislation empowers the Secretary to issue a certificate of entitlement:
- to existing borrowers;
- for assistance necessary to effect essential repairs to the DSH house, or
- to reduce a DSH subsidy instalment,
- to existing DSH borrowers who are widows, widowers, and, in certain circumstances, to widowed parents of eligible persons for payment of;
- land/water rates,
- units maintenance levy,
- home insurance premium, or
- repairs to keep the buildings, fences, fixtures and other improvement in good order and repair,
if the borrower is suffering serious financial hardship, or in some instances financial hardship, for the purposes of the legislation.
In considering if a borrower is suffering from financial hardship or serious financial hardship, a delegate needs to consider each case in line with the legislation and the Hardship Guidelines, (as approved by the Minister). (Please see Entitlement GO Chapter 6).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/4-introduction
5 DSH LEGISLATION
The information appearing below is directly quoted from the Defence Service Homes Act 1918. Sections are clearly stated and subsections are bracketed.
Section 4 (1) In this Act, unless the contrary intention appears -
"advance for essential repairs" means a subsidised advance to a person referred to in section 21 for the purpose referred to in that section;
“parent”: without limiting who is a parent of anyone for the purposes of this Act, a person is the parent of another person if the other person is the product of a relationship the person has or had as a couple with a third person (whether of the same sex or a different sex). For this purpose, the other person cannot be the product of the relationship unless he or she is the biological child of at least one of the person or the third person or was born to a woman in the relationship.
"dependent parent" (where eligible person died on or after 1 July 2009) means a parent of a person mentioned in paragraphs (a) to (g) of the definition of "Eligible person" if:
(a) the person so mentioned:
(i)is dead; and
(ii)at the time of death, was not legally married; and
(b) one of the following subparagraphs applies:
(i)the parent is a widow or widower and was dependent on the person before the person became an eligible person;
(ii)the parent's spouse or de facto partner is so incapacitated as to be unable to contribute materially to that parent's support;
"dependent parent" (where eligible person died before 1 July 2009) means a parent of a person mentioned in paragraphs (a) to (g) of the definition of "Eligible person" if:
(a) the person so mentioned:
(i)is dead; and
(ii)at the time of death, was not legally married; and
(b) one of the following subparagraphs applies:
(i)the parent is a widow or widower and was dependent on the person before the person became an eligible person;
(ii)the parent's husband or wife is so incapacitated as to be unable to contribute materially to that parent's support;
"instalment relief" has the same meaning as in the agreement;
(See later this chapter.)
“widow” of a person who has died includes a woman who was a de facto partner of the person immediately before the person died.
This definition of widow in subsection 4(1) of the Defence Service Homes Act 1918 applies in relation to someone whose de facto partner dies on or after the commencement of the amendment to the definition of widow by the Sam-Sex Relationships (Equal Treatment in Commonwealth Laws – General Law Reform) Bill 2008 (1 July 2009). The previous definition (stated below) applies where the (eligible) person dies before 1 July 2009.
"Widow", in relation to an eligible person who died after the commencement of section 3 of the Defence Service Homes Amendment Act 1978, includes a woman who lived with the eligible person as his wife on a permanent and bona fide domestic basis, although not legally married to him;
“widower” of a person who has died includes a man who was a de facto partner of the person immediately before the person died.
This definition of widower in subsection 4(1) of the Defence Service Homes Act 1918 applies in relation to someone whose de facto partner dies on or after the commencement of the amendment to the definition of widower by the Sam-Sex Relationships (Equal Treatment in Commonwealth Laws – General Law Reform) Bill 2008 (1 July 2009). The previous definition (stated below) applies where the (eligible) person dies before 1 July 2009.
"Widower", in relation to an eligible person who died after the commencement of paragraph 4(d) of the amending Act, includes a man who lived with the eligible person as her husband on a permanent and bona fide domestic basis, although not legally married to her;
"Widow or widower advance" means a subsidised advance to a person referred to in section 20 for a purpose referred to in that section;
Section 15 (1) A person may apply to the Secretary for any of the following:
...
(d)a certificate of entitlement in relation to instalment relief that the person may seek from the Bank.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation
Criteria for the issue of certificate of entitlement: widows' advances
Section 20 (1) The Secretary shall not issue a certificate of entitlement in relation to subsidy on a widow or widower advance that a person may seek from the Bank unless satisfied that:
(a) the person is:
(i)the widow, widower, or widowed parent of an eligible person; or
(ii)a spouse or de facto partner of an eligible person who is temporarily or permanently insane; and
(b) the person is a purchaser or borrower in relation to:
(i)land; or
(ii)land and a dwelling-house; or
(iii)a right of residence in a retirement village
(c) the widow or widower advance relates to that land, land and dwelling-house or right of residence.
(1A) For the purposes of paragraph (1)(b), the person is taken to be a borrower in relation to a right of residence in a retirement village if the person is, or will be, an assignor in relation to the advance.
Section 20 (2) The Secretary shall not issue a certificate of entitlement in relation to a subsidy on a widow or widower advance that a person may seek from the Bank unless satisfied that:
(a) the advance is for the purpose of keeping the buildings, fences, fixtures and other improvements on the relevant land or of the person's retirement village accommodation in good order and repair and it would cause financial hardship to the person if he or she were to bear the cost of keeping them in good order and repair; or
(b)the advance is for the purpose of paying rates, taxes, charges or other outgoings in relation to the relevant land, land and dwelling-house or right of residence in a retirement village and it would cause financial hardship to the person if he or she were to pay those rates, taxes, charges or other outgoings.
Section 20 (3) In deciding whether a person is suffering financial hardship for the purposes of paragraph (2)(a) or (b), the Secretary is to have regard to any guidelines approved by the Minister under subsection (4).
Section 20 (4) The Minister may approve guidelines setting out matters to be taken into account in deciding whether a person is suffering financial hardship for the purposes of this Act.
Section 20 (5) Guidelines approved by the Minister in accordance with this section are disallowable instruments for the purpose of section 46A of the Acts Interpretation Act 1901.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/criteria-issue-certificate-entitlement-widows-advances
Criteria for issue of certificate of entitlement: advances made for essential repairs
Section 21 (1) The Secretary shall not issue a certificate of entitlement in relation to subsidy on an advance for essential repairs that a person may seek from the Bank unless satisfied that:
(a) the person is an eligible person who is a purchaser or a borrower in relation to:
(i)land; or
(ii)land and a dwelling-house; or
(iii)a right of residence in a retirement village;
(b) the advance relates to that land, land and dwelling-house or right of residence;
(c) the advance is for the purpose of enabling the person to effect repairs essential to keep the buildings, fences, fixtures and other improvements on that land or of that person's retirement village accommodation in good order and repair; and
(d) it would cause serious financial hardship to the person if he or she were to bear the cost of keeping them in good order and repair.
(1A) For the purposes of paragraph (1)(a), the person is taken to be a borrower in relation to a right of residence in a retirement village if the person is, or will be, an assignor in relation to the advance.
Section 21 (2) In deciding whether a person is suffering serious financial hardship for the purposes of paragraph (1)(d), the Secretary is to have regard to any guidelines approved by the Minister under subsection (3).
Section 21 (3) The Minister may approve guidelines setting out matters to be taken into account in deciding whether a person is suffering serious financial hardship for the purposes of this Act.
Section 21 (4) Guidelines approved by the Minister in accordance with this section are disallowable instruments for the purposes of section 46A of the Acts Interpretation Act 1901.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/criteria-issue-certificate-entitlement-advances-made-essential-repairs
Certificate of entitlement: instalment relief
Section 23 (1) Where, on application by a person for a certificate of entitlement in relation to instalment relief that the person may seek from the Bank, the Secretary is satisfied that:
(a)the applicant is a purchaser or borrower who is:
(i)the widow or widower of an eligible person; or
(ii)a widowed parent of an eligible person; or
(iii)a spouse or de facto partner of an eligible person who is temporarily or permanently insane; or
(b)the applicant is not a person referred to in paragraph (a) but is a purchaser or a borrower who is an eligible person and the amounts of the instalments payable under the relevant contract of sale, mortgage or other security include an amount of interest calculated at a rate of more than 3.75% per year;
and that it would cause financial hardship to the applicant if the applicant were to pay in full the amounts of the instalments, the Secretary shall determine the amount by which the amounts of the instalments should be reduced and the period during which that reduction should apply.
Section 23 (2) Where the Secretary makes a determination, the Secretary shall issue to the applicant a certificate of entitlement specifying:
(a)the amount by which the amounts of the instalments should be reduced and the period during which that reduction should apply; and
(b)particulars of such other matters (if any) as are required by the agreement.
Section 23 (3) The Secretary shall cause a copy of each certificate of entitlement under this section to be given to the Bank.
Section 23 (4) On the issue of a certificate of entitlement under this section, the amounts of instalments payable under the contract of sale, mortgage or other security to which the certificate relates are, if the Bank grants instalment relief to the applicant, reduced by the amount specified in the certificate during the period specified in the certificate.
Section 23 (5) In deciding whether a person is suffering financial hardship for the purposes of subsection (1), the Secretary is to have regard to any guidelines approved by the Minister under subsection (6).
Section 23 (6) The Minister may approve guidelines setting out matters to be taken into account in deciding whether a person is suffering financial hardship for the purposes of this Act.
Section 23 (7) Guidelines approved by the Minister in accordance with this section are disallowable instruments for the purposes of section 46A of the Acts Interpretation Act 1901.
Maximum amounts for which subsidy is payable
Section 25 (1) Subject to this section, the amount that shall be specified under paragraph 17(3)(a) in a certificate of entitlement issued to a person in relation to a subsidised advance that the person may seek from the Bank is:
...
(c) in the case of a widow or widower advance or an advance for essential repairs - such an amount as the Secretary determines is necessary to give effect to the purpose for which the advance is made; and
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/certificate-entitlement-instalment-relief
Rate of interest on widows' advances
Section 32 The rate of interest that shall be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to a widow or widower advance that a person may seek from the Bank is 3.75% per year.
Rate of interest on advances for essential repairs
Section 35 The rate of interest that shall be specified under paragraph 17(3)(d) in a certificate of entitlement in relation to an advance for essential repairs that a person may seek from the Bank is 6.85% per year.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/rate-interest-widows-advances
Maximum terms of advances
Section 36 (1) Subject to section 37, the maximum term to be specified under paragraph 17(3)(b) in a certificate of entitlement in relation to a subsidised advance that a person may seek from the Bank is:
...
(b) in the case of an additional advance, a widow or widower advance or an advance for essential repairs:
(i)a term equal to the unexpired part of the term of the borrower's initial advance, further advance or Corporation advance, or of the purchaser's contract of sale, as the case may be; or
(ii)If the Secretary determines that a longer maximum term would be appropriate, having regard to the circumstances of the case - such longer term as the Secretary determines;
...
Section 36 (3) Where the term of a specified portfolio asset which vests in the Bank under section 6B, or of a subsidised advance increases as a result of a grant of instalment relief to the purchaser or borrower, the maximum term of that specified portfolio asset or advance shall be taken to have been increased by a period equal to the period by which the term of that asset or advance was so increased.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/maximum-terms-advances
SCHEDULE 1 to the Act
Agreement between the Commonwealth of Australia and Westpac Banking Corporation
7.1Applications
7.1.1 — In the event of an applicant approaching the Bank for
...
(b)Instalment Relief; and/or
...
the Bank shall provide the applicant with an application for a Certificate of Entitlement which application shall be completed by the applicant.
7.1.2 — The Bank agrees that nothing in this Agreement prohibits an applicant for a Certificate of Entitlement from applying initially directly to the Commonwealth for the purpose of obtaining such Certificate except that in the case of an application for a Certificate of Entitlement for Instalment Relief, such application can only be made through the Bank.
7.1.3 — The Bank or the applicant shall forthwith on completion of an application for a Certificate of Entitlement forward that application to the Commonwealth.
7.1.4 — On receipt by the Commonwealth of a completed application for a Certificate of Entitlement either from the Bank or an applicant, the Commonwealth shall proceed to determine whether the applicant is an Entitled applicant and, if so, shall issue to the applicant a Certificate of Entitlement.
7.1.5 — On receipt by the Commonwealth of a completed application for a Certificate of Entitlement for Instalment Relief from the Bank, the Commonwealth shall proceed to determine whether the applicant is an Entitled applicant and, if so, shall issue a Certificate of Entitlement within seven (7) days of receipt of the said application by the Commonwealth.
7.7Failure to meeting Lending Criteria
The Bank further agrees that the failure by an Entitled Applicant to meet the lending criteria set out in Schedule "C" will be the sole basis for a refusal in whole or in part by the Bank to make the Subsidised Advance or grant the Instalment Relief or give effect to the Commonwealth's consent to the Transfer of Land and Subsidy sought by the Entitled Applicant.
8.4Instalment Relief
The parties agree that where the Bank provides Instalment Relief, such relief will be granted by:
(a)a reduction in the monthly instalments of the Borrower under the Specified Portfolio Asset or Subsidised Advance and an extension in the repayment term of that Specified Portfolio Asset or Subsidised Advance to cover the cost of such reduction, thereby extending the period over which the Commonwealth pays Subsidy to the Bank; and
(b)The incorporation in the Limit of the Subsidised Advance Loan Account applicable to the Specified Portfolio Asset or Subsidised Advance of;
(i)part or all of the amount of Arrears outstanding in that Subsidised Advance Loan Account at the date of effect of the Instalment Relief; and
(ii)unpaid interest where agreed instalments are reduced as a result of the grant of Instalment Relief.
8.7Failure to meet lending criteria
In the event that a Certificate of Entitlement indicates that:
...
(iii) Instalment Relief is to be granted,
and the Entitled Applicant fails to meet the lending criteria set out in Schedule "C", the Bank agrees:
(a)that the Bank shall provide to the Commonwealth its reasons in writing as to why the Entitled Applicant has failed to meet the lending criteria set out in Schedule "C"; and
(b)at the election of the Commonwealth, the Bank and the Commonwealth shall meet to discuss what arrangements, if any, suitable to the Bank and the Commonwealth can be made whereby the Bank will provide the advance or instalment relief to the Entitled Applicant.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/5-dsh-legislation/schedule-1-act
6 Hardship Guidelines & Rates For Assessing Hardship
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship
6.1 Hardship Guidelines
Approved By The Minister For Veterans' Affairs
For The Purposes Of The Defence Service Homes Act 1918
The Secretary is to have regard to the following guidelines when deciding whether a person is suffering Financial Hardship or Serious Financial Hardship for the purposes of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship/61-hardship-guidelines
Financial Hardship
Financial hardship is considered to exist when the applicant's circumstances come within the General Conditions For Assessing Hardship and the ratio of the commitments on the home to the combined gross income of the applicant and spouse exceeds:
- 20% - where the combined gross income does not exceed an amount equal to the Maximum Rate Service Pension plus the Basic Income Limit;
- 25% - where the combined gross income exceeds an amount equal to the Maximum Rate Service Pension plus the Basic Income Limit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship/financial-hardship
Serious Financial Hardship
Serious financial hardship is considered to exist when the applicant's circumstances come within the General Conditions For Assessing Hardship and the ratio of the commitments on the home to the combined gross income of the applicant and spouse exceeds 35%.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship/serious-financial-hardship
General Conditions For Assessing Hardship
It would be expected generally that:
- the combined gross income of the applicant and spouse is less than the Average Weekly Earnings for an adult in full time employment in the State in which the home is located;
- where an applicant and spouse hold assets above the equivalent of the annual amount of the Department of Social Security pension for a single person (rounded to the next $100) plus 20% of that amount for each dependant, and provided that the assets could reasonably be expected to be sold or realised, they will utilise that excess towards:
- reducing the ratio of commitments on the home; or
- repaying the mortgage or assisting with the essential repairs;
- there are no other avenues through which the commitments on the home to income ratio could be reduced, such as negotiating with the lender for a reduction in the instalment by extending the repayment term or by other means; and
- the applicant has been unsuccessful in obtaining alternative financing;
- in the case of instalment relief, the amount which an applicant and spouse is expected to contribute towards the commitments on the home is 20% of their combined gross income.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship/general-conditions-assessing-hardship
Definitions
Income: generally includes income derived from:
- salary, wages
- employment, business and professional activities
- investment and property rentals
- pensions
but does not generally include:
- allowances for dependent children
- contributions from a philanthropic organisation
- board paid by an immediate family member living in the home
Commitments on the home generally include:
- current mortgage instalments
- home owners insurance
- property rates or taxes
- body corporate or retirement village management and other fees
- the instalments of a loan raised to pay for essential repairs
- other commitments that the Secretary considers to be extraordinarily high and warranting inclusion.
Assets do not generally include:
- the home
- household chattels
- a motor vehicle
but generally include non-household goods which are easily converted to cash, such as collections of stamps, antiques, paintings, etc.
Basic Income Limit the maximum income that a person in receipt of the Maximum Rate Service Pension may earn without affecting the amount of pension payable.
MINISTERIAL APPROVAL
I, BENJAMIN CHARLES HUMPHREYS, Minister of State for Veterans' Affairs, hereby approve the above financial hardship and serious financial hardship guidelines in accordance with the provisions of sections 18(5C), 20(4), 21(3) and 23(6) of the Defence Service Homes Act 1918.
Dated, 21st January 1991
MINISTER OF STATE FOR VETERANS' AFFAIRS
RATES FOR ASSESSING HARDSHIP
The current monetary amounts needed to apply the rates referred to in the Minister's approved guidelines for determining whether a person is suffering financial hardship is maintained in a Subsidy Data Sheet on the DVA Intranet.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/6-hardship-guidelines-rates-assessing-hardship/definitions
7 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy
7.1 General Principles
In accordance with the "Agreement" an application for instalment relief can only be made through the Bank (although if an application is submitted direct to DSH it can be processed). On receipt of an application from the Bank for instalment relief a delegate is required to determine if the applicant is an entitled applicant. Upon a determination that an applicant is entitled to instalment relief, a certificate of entitlement is to be issued within seven days of receipt of the application.
When considering an application for relief, delegates need to have regard to the approved guidelines in deciding whether an applicant is suffering financial hardship or serious financial hardship for the purposes of certain paragraphs of the Act. (See Hardship Guidelines and the Rates for Assessing Hardship in Chapter 6 Entitlement GO's.)
To ensure the genuineness of the need and to avoid providing, in effect, welfare-like assistance to those with reasonable incomes, the joint income of the applicant and spouse or de facto partner would be expected to be less than the average weekly earnings for an adult in full time employment in the State in which the home is located.
Further, for serious financial hardship cases, a 35% test of housing commitments against income is to be applied. This figure is consistent with the maximum commitments allowed by lenders when considering new loan proposals and the single figure will ensure equity in treatment of applicants.
In financial hardship cases, a 25% test of housing commitments against income is to be applied. This figure is consistent with income tests in the field of welfare housing for those on pensions or low incomes.
Counselling on DSH entitlements should be given to the widow/widower on the death of an eligible person. (This should include determining if the widow/widower has any entitlement based on her/his own period of qualifying service.) If instalment relief is being sought, she/he is to be advised that any reduction in instalments does not relieve her/him or the estate from liability to repay the full amount of the loan plus interest. A widow/widower seeking assistance for the payment of rates or other charges to an authority should also be advised that it may be to her/his advantage to refer first to the authority concerned as a discount, deferment or other assistance to alleviate hardship may be available.
An application for a widow/widower advance should be lodged before arrangements to commence the repairs are made and/or before the rates, taxes, charges or other outgoings in respect of the subject property are paid.
A widow/widower will be expected to make her/his own arrangements to have the repairs effected.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/71-general-principles
7.2 Financial Hardship
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/72-financial-hardship
7.2.1 Widow or Widower Advance
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/72-financial-hardship/721-widow-or-widower-advance
7.2.2 Instalment Relief
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/72-financial-hardship/722-instalment-relief
7.3 Serious Financial Hardship
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/73-serious-financial-hardship
7.3.1 Advance for Essential Repairs
The Secretary may issue a certificate of entitlement on an advance for essential repairs.
Before issuing a certificate of entitlement, the Secretary must be satisfied that it would cause serious financial hardship to the person if he or she were to bear the cost of essential repairs to keep the buildings, fences, fixtures and other improvements on the land in good order and repair.
The Secretary may have regard to any guidelines approved by the Minister when deciding whether a person is suffering serious financial hardship for these purposes.
Consideration should be given to the general condition of the property or to the practicability of approving further assistance to acquiring another property using the portability option if the house has reached the end of its economic life, or it is otherwise uneconomical to carry out repairs.
Assistance to complete essential repairs is only available where the applicant has already received the maximum advance of $25,000. Where the maximum assistance has not been provided and the loan remains current, it might be possible for the repairs to be completed by way of assistance with an Additional Advance (Entitlement GO 3.4 refers), without the need for the applicant to satisfy the Serious Financial Hardship Guidelines. The interest rates for Additional Advances and Advances for Essential Repairs are identical so there is no disadvantage for the applicant in that regard. In addition, if the applicant ever needed further assistance at some future time, he/she would benefit from having the amount of any Additional Advance included in the limit available, whereas any advance for Essential Repairs would be excluded.
The borrower will be expected to make his/her own arrangements to have the repairs effected.
7.3.1.1Assignment. The presence of an assigned initial or further advance does not prevent the approval of an application for an advance for essential repairs which may also be assigned.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/73-serious-financial-hardship/731-advance-essential-repairs
7.4 Terms and Conditions of Assistance
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance
7.4.1 Maximum Amount
The Secretary may approve any amount that is necessary for the purpose of the advance to be effected.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/741-maximum-amount
7.4.2 Interest Rates
For a widow or widower advance the interest rate applicable is 3.75%pa.
On advances for essential repairs, the interest rate applicable is capped at 6.85%pa, but variable at 1.5%pa below the Benchmark Rate if the Benchmark Rate is below 8.35%pa.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/742-interest-rates
7.4.3 Maximum Term
The maximum term for relief cases shall equal the remaining term of the applicant's advance, unless the Secretary determines that a longer term is appropriate: ie the remaining term may be so short that the increase in monthly instalments would cause financial hardship. In such cases the Secretary may approve a term greater than the remaining term.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/743-maximum-term
7.4.4 Top-up Facility
Sub-clause 9.1 of the Fourth Supplementary Agreement added sub-clause 11.20 and allows the Bank to 'top-up' an existing Subsidised Advance Loan Account with a new Advance for Essential Repairs or a new Widow Advance. This is possible only where the interest rate and terms of both loans are compatible. Reference to this facility is to be included on the Essential Repairs Advance or Widow Advance certificate of entitlement where appropriate. These arrangements could have fees implications for borrowers.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/744-top-facility
7.4.5 Occupation of a Dwelling-house - Essential Repairs/Instalment Relief Cases
Paragraph 18(1)(f) of the Act specifies that the dwelling-house or retirement village accommodation in respect of which the advance is payable is intended to be used by the person as a home for the person and any dependants of the person. Sub-section 18(6) restricts this to advances other than widow/widower advances or advances for essential repairs. Instalment relief is not an advance under the Act.
Although it is not specified in the Act, it is the intention that a person be in occupation of the property to obtain a widow/widower advance, an advance for essential repairs or instalment relief. This intention recognises the broad objective of maintaining people in their homes for as long as possible and that the general intention of the Scheme is to provide a home for the eligible person and his/her dependants in which to live.
Notwithstanding this, there would be circumstances where it may not be possible for the applicant to be in occupation, but where it would be appropriate for DSH to provide assistance. Two examples are:-
where the person is in a nursing home but cannot afford to pay for repairs, rates, instalments etc on the DSH property, due to the fees payable to the nursing home. Assuming the home remained untenanted in anticipation of the applicant returning on possible discharge from the nursing home, it would be reasonable to favourably consider the application;
and
where the person's house is in such a bad state of repair that it is dangerous for him/her to remain in the property. As the person may be required to pay rent in the alternative accommodation, it would be appropriate for DSH to provide instalment relief in relation to the DSH house, until it is repaired.
While the intention is that the applicant be in occupation of the DSH house, delegates have a discretion to make decisions based on the merits of each particular case.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/745-occupation-dwelling-house-essential-repairsinstalment-relief-cases
7.4.6 Refusal by the Bank
The only reason the Bank can refuse an application is if the client fails to meet the lending criteria set out in Schedule C to the Agreement.
If the Bank refuses to grant instalment relief, a widow/widower advance or an advance for essential repairs, the Bank must provide the Commonwealth with its reasons for refusal in writing. If the Commonwealth so desires it may meet with the Bank so that suitable arrangements can be made to grant relief or the advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/746-refusal-bank
7.4.7 The Bank's Security Requirements
Generally, the Bank requires a mortgage to be taken for all widow/widower advances granted to a person. However, no establishment fees are payable for a widow/widower advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/relief-schemes/7-policy/74-terms-and-conditions-assistance/747-banks-security-requirements
3 Eligibility
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/3-eligibility
3.1 DSH Legislation
For the purposes of a Home Support Loan, an applicant needs to be either an “Eligible person” [disregarding subsection 4(2C)] or an “eligible veteran” to satisfy section 21A(a).
All definitions of “Eligible person” described in Part 1 of these General Orders therefore apply in order to establish eligibility for Home Support Loan purposes.
Subsection 4(2C) deals with members who have been discharged for misconduct or misbehaviour reasons. This subsection is disregarded for Home Support Loan purposes, so eligibility can be established for a person who is eligible under the DSH Act but who cannot be treated as an eligible person for that Act due to a misconduct discharge.
Applicants for a Home Support Loan should be tested for eligibility under the DSH Act first. By doing so, the person's eligibility for other forms of assistance during the currency of the Home Support Loan can more readily be identified. In particular, a Widow/Widower/Essential Repairs Advance can only be made available to an “Eligible person”.
In CELS, clients who are eligible only as an eligible veteran should have their service type recorded as "VEA client". Clients who are an eligible person only as a result of disregarding subsection 4(2c) should have an appropriate Notepad entry made, recording that fact, to avoid the possibility of incorrect information regarding other forms of assistance being provided at a later date.
It should also be noted that subsection 4(2C) does not apply to the widow or widower of the eligible person, should she or he apply for any form of assistance. Such a person may have an entitlement to an Initial loan rather than a Home Support Loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/3-eligibility/31-dsh-legislation
3.2 Policy
Last amended: 25 September 2013
As stated previously, for the purposes of a Home Support Loan, an applicant needs to be either an “Eligible person” or an “eligible veteran” to satisfy section 21A(a).
Where the Department has already made a determination of eligibility under the VEA in relation to a person's service, then this can be relied upon to establish eligibility for the Home Support Loan for Australian veterans. VIEW should be checked to determine if a client is an existing DVA client.
An application from a client on the basis of being an eligible veteran who is not currently in receipt of a pension from DVA should be discussed with the Team Leader. Alternatively, an email enquiry can be sent to the Liability & Service Eligibility mailbox for advice.
Delegates should note that Commonwealth veterans, allied veterans and allied mariners are found in paragraph (b) of the definition of “veteran”, and are therefore outside the eligibility definitions for the HSL.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/3-eligibility/32-policy
3 HONORIFICS/TITLES (Name prefixes)
(PART OF ADDRESSEE LINE 1 FIELD MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/3-honorificstitles-name-prefixes
DSH DATA ENTRY PROTOCOL
The following standard abbreviations are to be used for ranks and titles where appropriate.
TITLESTANDARD
A
ABLE SEAMAN — AB
ACTING SUB-LIEUTENANT — A/G SBLT
ADMIRAL — ADML
ADJUTANT — ADJT
ADJUTANT-GENERAL — ADJT-GEN
AIR CHIEF MARSHAL — ACM
AIRCRAFTMAN — AC
AIRCRAFTWOMAN — ACW
AIR COMMODORE — AIRCDRE
AIR MARSHAL — AM
AIR VICE MARSHAL — AVM
ARCHBISHOP — ARCHBP
ARCHDEACON — ARCHD
B
BARONESS — BNESS
BISHOP — BISH
BOMBARDIER — BDR
BREVET-COLONEL — BT-COL
BRIGADIER — BRIG
C
CANON — CAN
TITLE — STANDARD
CAPTAIN — CAPT
CARDINAL — CARD
CAPTAIN (Navy)CAPT RN
CHIEF INSPECTOR — CH INSP
CHIEF PETTY OFFICER — CPO
COLONEL — COL
COMMANDER — CMDR
COMMISSIONER — COM
COMMODORE — CDRE
CORPORAL — CPL
D
DEACON — DEACN
DOCTOR — DR
E
EMERITUS PROFESSOR — EM PROF
ESTATE — ESTATE OF
F
FATHER — FR
FIELD MARSHAL — FM
FLIGHT SERGEANT — FSGT
FLIGHT LIEUTENANT — FLTLT
FLYING OFFICER — FLGOFF
G
GENERAL — GEN
GENERAL SIR GEN SIR
GROUP CAPTAIN — GPCAPT
H
HIS EXCELLENCY — HIS EX
HIS HONOUR JUDGE — HIS HON JUDGE
HER HONOUR JUDGE — HER HON JUDGE
(THE) HONOURABLE — HON
HONOURABLE DOCTOR — HON DR
(THE) HONOURABLE MR JUSTICE — HON MR JUST
HONOURABLE SIR — HON SIR
I
INSPECTOR — INSP
J
JUDGE — JUDGE
L
LADY — LADY
LANCE BOMBARDIER — LBDR
LANCE CORPORAL — LCPL
LEADING AIRCRAFTMAN — LAC
LEADING AIRCRAFTWOMAN — LACW
LEADING SEAMAN — LS
LEADING WRAN — LW
LIEUTENANT — LT
LIEUTENANT COLONEL LTCOL
LIEUTENANT COLONEL (RETIRED)LTCOL(RET)
LIEUTENANT COMMANDER — LCDR
LIEUTENANT COMMANDER(RETIRED)LCDR(RET)
LIEUTENANT COMMANDER SIR — LCDR SIR
LIEUTENANT GENERAL — LTGEN
M
MAJOR — MAJ
MAJOR GENERAL — MAJGEN
MAJOR GENERAL SIR — MAJGEN SIR
MATRON — MATRON
MIDSHIPMAN — MIDN
MISS — MISS
MS — MS
MR — MR
MR AND MRS — MR & MRS
MR... AND MS/MISS...MR... & MS/MISS*
MR JUSTICE — MR JUST
MRS — MRS
* Where initials known for both spouses: MR F & MRS G JONES
Where only one initial known: MR F & MRS JONES
Where surnames differ — MR F KENNEDY & MS G DRUITT
P
PETTY OFFICER — PO
PILOT OFFICER — PLTOFF
PRIVATE — PTE
PROFESSOR — PROF
PROFESSOR — PROF SIR
R
REAR ADMIRAL — RADML
REVEREND — REV
REVEREND BROTHER — REV BR
REVEREND CANON — REV CAN
REVEREND DOCTOR — REV DR
REVEREND FATHER — REV FR
REVEREND MR — REV MR
REVEREND PROFESSOR — REV PROF
RIGHT REVEREND — RT REV
RIGHT REVEREND MONSIGNOR — RT REV MON
S
SECOND LIEUTENANT — 2LT
SERGEANT — SGT
SENATOR — SEN
SIR — SIR
SQUADRON LEADER — SQNLDR
SQUADRON LEADERS — SQNLDRS
SQUADRON LEADER (RETIRED)SQN LDR (RT)SQNLDR(RET)
SQUADRON OFFICER — SQNOFF
STAFF SERGEANT — SSGT
SUB LIEUTENANT — SBLT
SURGEON CAPTAIN — SURG CAPT
SURGEON COMMANDER — SURG CMDR
V
(THE) VENERABLE — VEN
VICE ADMIRAL — VADML
VICE ADMIRAL SIR — VADML SIR
W
WARRANT OFFICER — WO
WARRANT OFFICER GRADE 2 — WO2
WING COMMANDER — WGCDR
WRAN — WRAN
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/3-honorificstitles-name-prefixes/dsh-data-entry-protocol
Transfer of Estate or Interest in a Property
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property
8 Introduction
The legislation provides that a certificate of entitlement may only be issued to a proposed transferee, who is an eligible person.
This gives effect to the Government's decision that a transfer of the estate or interest of a purchaser or borrower in land, land and dwelling-house, or rights of retirement village residence to an ineligible person, is not permitted.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/8-introduction
9 DSH Legislation
The information appearing below is directly quoted from the Defence Service Homes Act 1918. Sections are clearly stated and sub-sections are bracketed.
Section 4 "transferee" means a person to whom a certificate of entitlement has been issued under section 22;
Section 15 (1) A person may apply to the Secretary for any of the following:
...
- a certificate of entitlement in relation to consent that the person may seek f — rom the Bank to a transfer;
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/9-dsh-legislation
10 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy
10.1 General Principles
The legislation provides that a property, subject to a Corporation advance or subsidised advance, cannot be transferred unless a delegate has issued a certificate of entitlement to the proposed transferee. This does not apply to a transmission of the property to an executor or administrator of the estate following the death of the borrower or in the case of survivorship in joint tenancy holdings. The restrictive provision of section 22(1) in relation to transfers does not apply to assigned advances.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/101-general-principles
10.2 Definition of a Transfer
A transfer includes all agreements or arrangements providing or purporting to provide for the transfer, grant or disposal of an estate or interest, either legal or equitable, in a property, and includes an option to acquire such an interest.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/102-definition-transfer
10.3 Condition for Issuing a Certificate of Entitlement
A delegate can only issue a certificate of entitlement where he/she has carefully examined all the circumstances of the case and is satisfied, in accordance with the guidelines, that it is reasonable to do so.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/103-condition-issuing-certificate-entitlement
10.4 Discharge of Advance at the Time of Transfer
Where the Corporation advance or subsidised advance is to be discharged at the same time the transfer is to be effected, no DSH approval to the transfer is required.
If the transferee is an eligible person, he or she may apply for assistance in the normal way.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/104-discharge-advance-time-transfer
10.5 Transfer to an Ineligible Person
Requests for a certificate of entitlement to transfer a property, subject to a subsidised advance, to an ineligible person will be refused. In this case the Corporation advance or subsidised advance must be discharged or renegotiated with the Bank at the time of transfer. Subsidy will cease at the time of transfer.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/105-transfer-ineligible-person
10.6 Transfer to an eligible person
Section 22 of the Defence Service Homes Act 1918 provides for a Certificate of Entitlement to be issued in relation to a transfer. Sub-section 22(3) provides that a certificate under this section may be issued only to a proposed transferee who is an eligible person. Where both parties are eligible requests for a certificate of entitlement to transfer a property, subject to a subsidised advance will be refused unless the request relates to the transferee's loan entitlement.
This is to protect each eligible person's loan entitlement for individual use. Requests of this nature may arise as part of a marriage property settlement. Sub-section 22(5) provides for certain conditions to be contained in the certificate to be issued. In particular ss22(5)(b) and (c) provide for the Secretary to specify the maximum amount and term in respect of which subsidy will be paid. Where the current DSH loan stemmed from the service of the property transferor, the transfer request will be refused, but the transferee is to be informed of the option of applying for either an Initial or Further Advance based on his/her own service, to re finance the property. Such an application would need to satisfy the other usual conditions.
Where the current loan stemmed from the service of the property transferee, the certificate may be issued on the basis that it is that person's loan entitlement that is being transferred. Where the transferor and transferee have pooled their entitlements the certificate issued to the transferee will be limited to that person's individual loan entitlement. The transferor may take up his/her portability benefit on another property at any time after the transfer takes effect, provided the original mortgage is discharged contemporaneously with the registration of the new mortgage in single tenancy. Alternatively he/she must be released from the personal covenants of the mortgage if it remains 'on foot'. Generally, Westpac require the execution of a new mortgage by the transferee and open a new loan account in the transferee's name. There has been the odd case where the the transfer is effected (based on transferee's entitlement) subject to the existing mortgage and loan because the transferor is responsible for the repayments under the terms of the Property Settlement. In this situation, the transferor is prevented from obtaining a Further Advance based on his /her entitlement because he/she is still a borrower as defined in the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/106-transfer-eligible-person
10.7 Transfer to Joint Tenancy with Spouse
A request by an eligible person for a certificate of entitlement to transfer to joint tenancy with a spouse may be approved subject to production of satisfactory evidence of a de jure or de facto marriage.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/107-transfer-joint-tenancy-spouse
10.8 Transfer from Ineligible Person to Joint Tenancy
If a Corporation advance or subsidised advance was taken over by an ineligible person (generally due to Family Law transfer consented to prior to 8/1/91), any request from that ineligible person for a certificate of entitlement to transfer to joint tenancy with:
- another ineligible person, will be refused.
- an eligible person, may be granted. However, such a transfer will remove the eligible person's right to apply for initial assistance under his or her own eligibility, as he or she will become a borrower under the legislation on the completion of the transfer and the Bank complying with the terms of the certificate. Alternatively, the eligible person may apply for initial assistance in the normal way.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/108-transfer-ineligible-person-joint-tenancy
10.9 Vesting Order by a Court
An order by a Court vesting the estate or interest in a property in a person or persons, is not legally a transfer until recorded on the Certificate of Title. However, if the vesting order is made subject to the consent of DSH, a certificate of entitlement for the transfer may be issued. Such consent may be given only where the circumstances would allow a certificate of entitlement to be issued in accordance with the legislation ie. the transferee is an eligible person.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/109-vesting-order-court
10.10 Family Court Orders
Requests for a certificate of entitlement to transfer a property, subject to a subsidised advance, to an ineligible person will be refused. In this case the Corporation advance or subsidised advance must be discharged at the time of transfer and subsidy must cease. Options which may be available to an ineligible spouse are:
- leaving the property in the joint names of the eligible person and spouse (eligible person could not obtain Further Advance in this situation);
- approaching Westpac for a transfer of the loan on an unsubsidised basis;
- re financing through another financial institution; or
- selling the property.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1010-family-court-orders
10.11 Transfer without Consent
If a person transfers a property or an interest in a property which is subject to a Corporation advance or subsidised advance, without the consent of DSH, a delegate can issue a certificate of entitlement in relation to the transfer only if the transfer is such that it would have attracted a certificate of entitlement if it had been submitted for a certificate prior to the transfer ie. the transferee is an eligible person or the transfer was one from the single tenancy of an eligible person into joint tenancy with his or her spouse. This is also provided no subsequent event would warrant consent being withheld.
Where the transfer is one which would not have attracted a certificate of entitlement, the subsidy may be cancelled in accordance with Section 26 of the Act. Subsidy paid since the day of the transfer may also be recovered in accordance with Section 29. Full details on the cancellation and recovery of subsidy are contained in Chapters 6 and 7 of Part 4 Subsidy Administration General Orders.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1011-transfer-without-consent
10.12 Transfer to Tenancy in Common
Section 17A of the Defence Service Homes Act 1918 sets out the criteria for issuing a certificate of entitlement in joint names or as tenants in common. Accordingly, a subsequent transfer to a tenancy in common may be approved subject to the requirements of section 22 being met. The removal of the power to transfer to an ineligible person means that a transfer to a tenancy in common situation can now be effected only if the applicant transferee is an eligible person. In reaching the conclusion in accordance with subsection 22(2) that in all the circumstances it is reasonable to issue a certificate in relation to the transfer, the tenancy equity rule specified in subsection 17A(2) is to be satisfied. An application from an ineligible spouse to transfer to tenancy in common should be refused in accordance with subsection 22(3) of the Act. An application from the eligible person where that person's proposed equity is to be less than the amount of the subsidised loan should be refused in accordance with subsection 22(2)(a) because, in all the circumstances, it is not reasonable to approve the issue of a certificate. The circumstance which is unreasonable is the non-compliance with subsection 17A(2) of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1012-transfer-tenancy-common
10.13 Transfer of a Property, Subject to a Corporation Advance or Subsidised Advance, by the Personal Representative of a Deceased Borrower
(a) Where the transferee is an eligible person, including widow/widower and dependent parents, he or she must apply for a certificate of entitlement in accordance with the legislation.
(b) Where the transferee is an ineligible person the subsidy will be cancelled.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1013-transfer-property-subject-corporation-advance-or-subsidised-advance-personal-representative-deceased-borrower
10.14 Death of a Joint Tenant
Upon the death of a joint tenant and the survivor becoming the sole owner of the property, the interest which the deceased had in the property does not form part of the estate. Therefore there is no transfer as such in these circumstances, as the interest of the deceased transmits automatically to the survivor. This action is completed on registration of a Notice of Death (NSW, ACT), Record of Death (Qld), Survivorship (Vic, SA, WA, Tas) on the Title. All obligations fall on the surviving joint tenant. Accordingly, the personal representative of the deceased estate has no connection with the property. Upon the death of the surviving joint tenant, or surviving member of a 'veteran/spouse couple' if title previously not in joint tenancy, subsidy is to be cancelled in accordance with Subsidy Administration GO 6.2.2.1.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1014-death-joint-tenant
10.15 Application by a Judgement Creditor for Consent to Levy Execution against a Property subject to a Corporation Advance or Subsidised Advance (writ of fieri facias)
Consent will normally not be given to applications by a judgement creditor to levy execution against the property or to proceed with any action or proposal which would result in the borrower losing his/her right, title or interest in his or her property or being dispossessed therefrom while he or she is complying with the requirements of the Act and any mortgage. Where it is considered that there are exceptional circumstances similar to those provided for in Administrative Framework and Decision Making GO 10.3.2 which justify the exercising of the powers of s45A of the Act, details of the case may be referred to Administration Manager (DHOAS) CO for consideration in accordance with that GO.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1015-application-judgement-creditor-consent-levy-execution-against-property-subject-corporation-advance-or-subsidised-advance-writ
10.16 Term of Transferred Advance
In the case of an advance transferred to a transferee, the term will equal the unexpired part of the advance so transferred.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1016-term-transferred-advance
10.17 Interest Rates of Transferred Advance
The interest rate applicable to the subsidised advance prior to the transfer will continue after the transfer has been effected.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/transfer-estate-or-interest-property/10-policy/1017-interest-rates-transferred-advance
4 AWARDS/MEDALS ABBREVIATIONS (Name suffixes)
(PART OF ADDRESSEE LINE 1 FIELD MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/4-awardsmedals-abbreviations-name-suffixes
DSH DATA ENTRY PROTOCOL
The following standard abbreviations are to be used for awards where appropriate.
ABBREV.AWARD
A
AC — Companion of the Order of Australia
AD — Dame of the Order of Australia
AFC — Air Force Cross
AFM — Air Force Medal
AK — Knight of the Order of Australia
AM — Member of the Order of Australia
Albert Medal (converted to George Cross 1971)
AO — Officer of the Order of Australia
APF — Australian Permanent Forces
B
BM — Bravery Medal (Australia)
BWM — British War Medal
C
CB — Companion of the Order of the Bath
CBE — Companion of the Order of the British Empire
CGM — Conspicuous Gallantry Medal
CMG — Companion of the Order of St Michael and St George
CV — Cross of Valour (Australia)
D
DBE — Dame Commander of the Order of the British Empire
DCB — Dame Commander of the Order of the Bath
DCMG — Dame Commander of the Order of St Michael and St George
DCVO — Dame Commander of the Royal Victorian Order
DFC — Distinguished Flying Cross
DFM — Distinguished Flying Medal
DSC — Distinguished Service Cross
DSM — Distinguished Service Medal
DSO — Companion of the Distinguished Service Order
E
EGM — Empire Gallantry Medal
EM — Edward Medal (converted to George Cross 1971)
G
GBE — Dame Grand Cross of the Order of the British Empire
Knight Grand Cross of the Order of the British Empire
GC — George Cross
GCB — Dame Grand Cross of the Order of the Bath
Knight Grand Cross of the Order of the Bath
GCMG — Dame Grand Cross of the Order of St Michael and St George
Knight Grand Cross of the Order of St Michael and St George
GCSG — Knight Grand Cross, Order of Gregory the Great
GCVO — Dame Grand Cross of the Royal Victorian Order
Knight Grand Cross of the Royal Victorian Order
GM — George Medal
GMB — Grand Master of the Order of the Bath
GMBE — Grand Master of the Order of the British Empire
GSM — General Service Medal
J
JP — Justice of the Peace
K
KB — Knight of the Order of the Bath
KBE — Knight Commander of the Order of the British Empire
KC — Knight Commander
KCB — Knight Commander of the Order of the Bath
KCMG — Knight Commander of the Order of St Gregory & St George
KCVO — Knight Commander of the Royal Victorian Order
KG — Knight of the Order of the Garland
KGC — Knight of the Golden Circle
KGCB — Knight Grand Cross of the Order of the Bath
KGCSG — Knight Grand Cross of the Order of St Gregory
KGE — Knight of the Golden Eagle
KM — Knight of Malta
KSG — Knight of St George
KT — Knight of the Order of the Thistle
M
MC — Military Cross
MM — Military Medal
O
OAM — Medal of the Order of Australia
OBE — Officer of the Order of the British Empire
QPM — Queen's Police Medal
S
SC — Star of Courage (Australia)
SGM — Sea Gallantry Medal
V
VC — Victoria Cross
VRD — Volunteer Reserve Officers' Decoration (Naval)
Award/Medal abbreviations are to be recorded at Addressee Line 1 as follows:
CLIENT DETAILS
Client Number 0000895
Surname.. PRENDEGAST-JONES.........Date of Birth................. Death Indicator....
Given..CYRIL BORTHWICK...............10-JUN-1913 ...
Addressee Line 1 SIR CYRIL PRENDEGAST-JONES OBE Telephone Nos
Line 2
Line 3 Street Name Type Street No — LOT 315 FOWLER R — oad
Town ILLAWONG..........................State NSW Postcode 2234
Country .....................Foreign Postcode.....
NOTE
(a) Name to be shown as advised by client.
If the client uses any award or decoration suffix on any advice, correspondence or application form, then that award or decoration suffix should be used in Addressee Line 1.
(b) Where award causes Addressee Line 1 characters to exceed maximum of 30.
If a client has an award which causes the Addressee Line 1 to exceed the maximum of 30 c — haracters, do not include the award as a name suffix. (refer also Paragraph 2.2.1).
(c) Changes to Addressee Lines 1, 2 & 3.
Changes may be made at any time. (refer also Paragraph 2.6)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/4-awardsmedals-abbreviations-name-suffixes/dsh-data-entry-protocol
4 Entitlement
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/4-entitlement
4.1 Ownership
Last amended: 25 September 2013
Subsection 21A(b) requires that the person must be either the owner of the dwelling-house, or have a right of residence in a retirement village / granny flat. A person in rental accommodation cannot access a Home Support Loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/4-entitlement/41-ownership
4.2 Purposes
To paraphrase the Act, the purpose of the Home Support Loan is related to the dwelling-house or right of residence that will assist the person to remain independently housed.
The usual purposes for which the Home Support Loan would be considered include
- any additions, repairs or modifications to the property,
- maintenance to the home,
- any safety or security issues that need attention.
However, it is recognised that there may be many other purposes for which assistance will be sought.
It is important for delegates to note that the actual purpose of the Home Support Loan is to assist a person to remain independently housed. The secondary qualification is that the purpose is related to the dwelling-hose. The word "related" in its usual sense means associated, connected or allied by nature, origin, kinship etc.
A purpose can be related to a dwelling-house directly. This means any purpose directly related to the house, outbuildings, appurtenances, fences, utility services etc. However, a purpose may relate to a dwelling-house indirectly, due to its location or features as they impact on the ability of the person to remain housed there. As mentioned, we cannot assist with alternative accommodation, but we can consider a Home Support Loan where the purpose meets the wording and beneficial intent of the legislation.
Delegates should therefore carefully consider the purpose of assistance as presented by applicants, and seek guidance from senior staff where a proposed purpose is novel, but deserves consideration given the circumstances of the applicant. Where it is considered that the purpose for which a Home Support Loan is sought fails to have any direct or indirect link to the dwelling-house, delegates should ensure that the Statement of Reasons provides clear information to that effect.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/4-entitlement/42-purposes
4.3 Exclusions
Last amended: 25 September 2013
Some purposes have been specifically excluded, being to build a home, buy a home, buy land and build a home, obtain a right of residence, complete a partially built home or right of residence, or to discharge a mortgage over the home or right of residence (provision of a granny flat is related to the enlargement of a home).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/4-entitlement/43-exclusions
4.4 Other entitlement
Last amended: 25 September 2013
Where an applicant has an entitlement to an initial, additional or further advance, that entitlement must be considered first. If such a certificate cannot be issued (eg, because the applicant or spouse own another home), then a Home Support Loan can be considered.
If a certificate for an initial, further or additional advance is issued, it must be presented to the bank. An applicant cannot hold on to a certificate that has been issued as an initial, further or additional advance, and receive a Home Support Loan certificate. Subsection 21A(d) prevents this from happening. If the bank declines to make an initial, further or additional advance available, then that entitlement can be disregarded and a Home Support Loan certificate can be considered.
If the applicant already has outstanding subsidised loan balances and/or entitlement/s (excluding Widow/Widower/Essential Repairs Advances) that exceed $10,000, then a Home Support Loan cannot be approved. Due to the operation of subsection 21A(d), any existing entitlements are included in the $10,000 maximum, unless a Certificate of Entitlement cannot be issued, or the bank has refused such a loan.
It is not intended to penalise any applicant who has a relatively small further or additional advance entitlement. Given the fees and charges associated with establishing such loans, it would be uneconomic for the applicant to proceed, and unreasonable of us to insist. Where an Entitlement amount is below $3,000, or in cases where the remaining term is too marginal (eg under 2 years), then any such entitlement should be disregarded from the $10,000 calculation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/4-entitlement/44-other-entitlement
Widows'/Widowers' Benefits
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits
11 Widows'/Widowers' Benefits
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/11-widowswidowers-benefits
Introduction
In view of the complex nature of the legislation covering benefits available to widows/widowers, a ready reference table is contained in Appendix A to assist staff in advising of the options available. It is essential that delegates explain all the options in each category when advising the widow/widower, although it is recognised that some options may not be all that practical, dependent upon the circumstances. It is important that once the options are explained, the final decision on what benefit to apply for is left to the widow/widower.
In the table, references to a widow of an eligible person should be read to include references to a widower of an eligible person and similarly, references to a husband should also include a wife or de facto partner. The benefits available in the Additional Advance and Widow/Essential Repairs Advances columns are dependent upon the benefit in the Loan column being taken up. The table format, although comprehensive may not cover all widows'/widowers' circumstances. Any case in circumstances not covered by the table should be discussed with Team Leader/Senior Subsidy Officer , particularly where the widow has completed her own military service.
Where the applicant's circumstances indicate a Further Advance option, staff must check that the portability provisions are satisfied, eg previous loan current at, or funded after, 9/12/87, and where the previous loan was not current at 9 May 1995 that previous terms have not exceeded 25 years. Care also needs to be exercised in relation to the effective dates of legislative changes which bestow the benefits, ie. De-facto widows are eligible as widows if the person with qualifying service died after 10/11/78. De-facto widowers of female veterans are eligible if the person with qualifying service died after 18 December 1988. De facto partners are eligible if the eligible person died on or after 1 July 2009.
It is important to note that Instalment Relief does not comprise an advance nor alter the status of the Initial/Further Advance, and so the granting of Instalment Relief does not affect the beneficiary's status as a borrower. In other words, it is possible for a surviving joint tenant to receive Instalment Relief and retain eligibility for an Initial Advance.
Staff should be fully conversant with the legislation and other parts of the General Orders before using the table. Relevant GO's related to widows'/widowers' benefits are located in Eligibility Chapter 10 and GO 12.2.1 and Entitlement GO 3.6.4, Chapters 4,5,6 and 7, and GO's 10.13 and 10.14. It is emphasised that the complexities of some of the legislative provisions mean that they are open to some debate and variance in interpretation. Where this is so, the table applies a policy consistent with a beneficial interpretation of the legislation and sets down uniform guidelines to follow for the majority of cases. However, there may be cases where widows have received or acted upon previous DSH advice given under earlier views of the same legislation. It is not intended that the guidelines in the table would disadvantage those clients who have received or acted upon previous contrary advice given before the table was issued. Delegates are encouraged to consider the merits of cases in accordance with the provisions of the legislation and to satisfy themselves that such widows are not disadvantaged.
A table setting out the various benefit options available to widows/widowers is provided in the following pages in Appendix A
[for 11.1 to 11.3, see <a href="HW-DSH/GO/Widows'/Widowers' Benefits/Appendix A">Appendix A]
11.4 — ND "DSH/GO/Transfer of Estate or Interest in a Property/11/Introduction">
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/11-widowswidowers-benefits/introduction
11.4 Widows with own service in World War II
It is important to note the special provisions in subsection 4(2AB) in relation to members of the World War II Women's Services listed in subsection 4(2AA). These provisions ensure that any entitlement gained under subsection 4(2AA) will not be affected by, nor will affect, any entitlement under the Defence Service Homes Scheme gained as a spouse or de facto partner, widow or dependant parent of an eligible person. This means that the WWII women listed in subsection 4(2AA) who have received benefits directly or indirectly as spouses of eligible persons will retain their entitlements to separate loan benefits as WWII ex-servicewomen quite independently of any other assistance. In these circumstances the references to once only opportunities in 11.1 and 11.2 of the widows' table do not apply to those persons.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/11-widowswidowers-benefits/114-widows-own-service-world-war-ii
11.5 'Veteran Widowers' of WWII Women
It is important to note the special provisions in subsection 4(2AC) in relation to 'veteran widowers' of the WWII Women's Services listed in subsection 4(2AA). These provisions ensure that any entitlement gained as a widower of a WWII ex-servicewoman covered under subsection 4(2AA) will not be affected by, nor will affect, any entitlement under the Defence Service Homes Scheme gained as an eligible veteran, spouse or de facto partner, widower or dependant parent of an eligible person. This means that the 'veteran widowers'of the WWII women listed in subsection 4(2AA) will retain an entitlement to initial assistance on one occasion and subsequent further assistance on any number of occasions as widowers irrespective of whether they have been assisted on their own service, or as a spouse, widower or dependant parent. This includes access to concurrent assistance on both entitlements if both are unused. In these circumstances the references to once only opportunities in 11.1 and 11.2 of the widows' table do not apply to those persons.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/11-widowswidowers-benefits/115-veteran-widowers-wwii-women
Appendix A Widows' Table
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/appendix-widows-table
11.1 WIDOW/WIDOWER - NO SERVICE
CATEGORY |
LOAN |
TERM |
ADD ADVANCE |
WIDOW/WIDOWER/ |
11.1.1. Eligible spouse not assisted. |
Initial Advance of up to $25,000. |
25 years |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
11.1.2. Spouse assisted solely - DSH loan discharged before his/her death. |
Initial Advance of up to $25,000. |
25 years |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
11.1.3. Spouse assisted solely - DSH loan current at death, and either still current or since discharged, widow/widower wishes to move. |
||||
|
Further Advance under portability provisions only, because widow/widower becomes a borrower in own right at the time of transfer. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available for the amount by which $25,000 exceeds the sum of the limit at transfer to the sole tenant and any Additional Advances made to the widow/widower after the transfer. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Transfer because widow/widower became a borrower at that time. |
|
Initial Advance of up to $25,000. |
25 years |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
11.1.4. Spouse assisted solely - DSH loan current at his/her death, widow/widower wishes to remain in DSH. |
||||
|
HAS TWO OPTIONS (1) Transfer CE issued under S22. Takes over balance of late spouse's loan - amount, and interest rate remain unchanged- loses entitlement to Initial Advance as widow/widower becomes a borrower in own right; OR |
(1) Takes over balance of term of late spouse's loan. |
Available for the amount by which $25,000 exceeds the sum of the limit at transfer to the sole tenant and any Additional Advances made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after transfer. |
2) Initial Advance CE issued for a purpose in S18(2). May receive an Initial Advance to discharge spouse's loan, eg O/L $4,000 and borrow further up to $21,000 to modify/repair/enlarge at same time. (If later application to modify, etc, Add/Adv available). |
(2) 25 years. |
(2) Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
|
|
Continues to pay off existing loan in estate's name at the same rate as late spouse. (The widow/widower retains her/his entitlement to an Initial Advance). |
Continuation of term of late spouse's loan. |
Not available – widow/widower is not a purchaser or borrower. |
Not available – she/he is not a purchaser or borrower. |
11.1.5. Assisted as a joint tenant with late spouse - loan not discharged - no Add. Advance or Widow/Widower/ Essential Repairs Advance taken as a widow/widower. |
||||
|
Initial Advance of up to $25,000. |
25 years. |
Available if $25,000 exceeds the amount of the Initial Advance to the widow/widower. The term of any Additional Advance is the unexpired term of the Initial Advance to the widow/widower, or such longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
|
HAS TWO OPTIONS Widow/widower should be counselled accordingly. Read in conjunction with COI 18 . |
|||
(1) May receive an Initial Advance to discharge spouse's loan - eg. O/L $4,000 and borrow further up to $21,000 to modify/repair/enlarge at same time. (if later application to modify, etc Add/Adv. available.); OR |
25 years. |
Available if $25,000 exceeds the amount of the Initial Advance to the widow/widower. The term of any Additional Advance is the unexpired term of the Initial Advance to the widow/widower, or such longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
|
(2) Continues to pay off existing loan at the same rate as previously. Widow/widower retains her/his entitlement to an Initial Advance for later use. |
Balance of term of existing loan. |
Available for the amount by which $25,000 exceeds the amount of the Initial Advance to the joint tenants. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). If widow/widower takes up an Additional Advance she/he loses entitlement to an Initial Advance. |
Available, but if widow/widower takes up Widow/ Widower/ Essential Repairs Advance she/he loses all entitlements to an Initial Advance. |
|
11.1.6. Assisted as a joint tenant with late spouse - loan not discharged - Add. Advance or Widow/Widower Essential Repairs Advance taken as a widow/widower. |
||||
|
When Additional Advance or Widow/Widower/Essential Repairs Advance granted, widow/widower becomes a borrower in own right and therefore has access to a Further Advance under portability provisions to limit of current loan including any Additional Advances made to the widow/widower. The amount of any Further Advance would, of course by definition, exclude the amount of any Widow/Widower/ Essential Repairs Advance previously made. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in Entitlement.GO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii) |
Available. |
|
HAS TWO OPTIONS (1) When Additional Advance or Widow/Widower/ Essential Repairs Advance granted, widow/widower becomes a borrower in own right and therefore has no entitlement to an Initial Advance. Existing loan continues. OR |
Balance of current loan term. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants and any Additional Advances made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
2) A Further Advance under portability provisions to refinance the current loan including any Additional/Advances. The amount of any Further Advance would of course by definition, exclude the amount of any Widow/Widower/ Essential Repairs Advances previously made. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in Ent.GO 3.4.4. and any previous Additional Advance made to the widow. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
|
11.1.7. Assisted as a joint tenant with late spouse - loan discharged. - no Additional. Advance or Widow/Widower/ Essential Repairs Advance taken as a widow/widower prior to loan discharge. |
||||
|
Initial Advance of up to $25,000 for purposes in S18(2). |
25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
|
Initial Advance of up to $25,000 for purposes in S18(2). |
25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
11.1.8. Assisted as a joint tenant with late spouse - loan discharged. - Additional Advance or Widow/Widower/ Essential Repairs Advance taken as a widow/widower after spouse's death. |
||||
|
When Additional Advance or Widow/Widower/ Essential Repairs Advance granted, widow/widower becomes a borrower in own right and therefore has access to Further Advance under portability provisions. The amount of any Further Advance would of course by definition, exclude the amount of any Widow/Widower/ Essential Repairs Advance previously made, but includes any Additional Advance. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in EntitlementGO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
|
A Further Advance under portability provisions for purposes in S18(2). |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in EntitlementGO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/appendix-widows-table/111-widowwidower-no-service
11.2 WIDOW/WIDOWER WITH OWN SERVICE, BUT NOT ASSISTED ON HER/HIS SERVICE
Please read in conjunction with COI 18 & 47
CATEGORY |
LOAN |
TERM |
ADD ADVANCE |
WIDOW/WIDOWER/ |
11.2.1. Eligible spouse not assisted. |
Two Initial Advances of up to $25,000 each for purposes in S18(2). (2 applications if more than $25,000 is sought-once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA)). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
25 years. |
Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
11.2.2. Spouse assisted solely - DSH loan discharged before his/her death. |
Two Initial Advances of up to $25,000 each for purposes in S18(2). (2 applications if more than $25,000 is sought-once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA)). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
25 years. |
Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
11.2.3. Husband assisted solely - DSH loan current at his death, widow wishes to move. |
HAS TWO OPTIONS Widow should be counselled accordingly. Read in conjunction with COI 18 & 47. |
|||
1)Two Initial Advances of up to $25,000 each for purposes in S18(2). (2 applications if more than $25,000 is sought-once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA)). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. OR |
25 years |
Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
|
2) Initial Advance of up to $25,000 for purposes in S18(2). (1 application) - opportunity for second Initial Advance lost unless a WWII ex-servicewoman listed in ss4(2AA). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. If a WWII ex-servicewoman listed in ss4(2AA) subsequently uses part of that entitlement, an A/A is available if $50,000 exceeds the sum of the previous advances to the widow. This also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA). |
Available after Initial Advance granted. |
|
11.2.4. Spouse assisted solely - DSH loan current at his death, widow/widower wishes to remain in DSH. |
HAS TWO OPTIONS Widow/widower should be counselled accordingly. Read in conjunction with COI 18 & 47. |
|||
11.2.4.1 - Property not already transferred - If to be transferred. |
(1) Widow/widower may apply for a Transfer of Ownership and may be issued with a C of E under S22. Takes over balance of late spouse's loan - amount and interest rate remain unchanged. Once the Bank has actioned the C of E the widow/widower becomes a borrower in own right and therefore loses any entitlement to an Initial Advance unless a WWII ex-servicewoman listed in ss4(2AA). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
(1) Balance of term of late spouse's loan. |
Available for the amount by which $25,000 exceeds the sum of the amounts of the limit at transfer to the widow/widower and any Additional Advances made to the widow/widower. Term of Additional Advance to be balance of current loan, unless circumstances warrant longer term in accordance with S36(1)(b)(ii). If a WWII ex-servicewoman listed in ss4(2AA) subsequently uses part of that entitlement, an A/A is available if $50,000 exceeds the above sum plus the previous advance/s to the widow. This also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA). |
Available after transfer. |
(2)Two Initial Advances of up to $25,000 each for purposes in S18(2). (2 applications if more than $25,000 is sought-once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA)). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. OR |
(2) 25 years. |
(2)Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
|
11.2.4.2 - If not to be transferred. |
Continue to pay off existing loan. Retains both entitlements to Initial Advance for later use. |
Continuation of term of late spouse's loan. |
Not available – she/he is not a purchaser or borrower. |
Not available – she/he is not a purchaser or borrower. |
11.2.5. Assisted as a joint tenant with late spouse on his/her service eligibility - loan not discharged - no Add/Adv or Widow/Widower/ Essential Repairs Advance taken as a widow/widower. |
Widow/widower should be counselled accordingly. Read in conjunction with COI 18 & 47. |
|||
Two Initial Advances of up to $25,000 each for purposes in S18(2). (2 applications if more than $25,000 is sought-once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA)). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
25 years |
Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
|
|
HAS TWO OPTIONS Widow/widower should be counselled accordingly. Read in conjunction with COI 18 & 47. |
|||
(1) Two Initial Advances of up to $25,000 each, part of which is used to pay out late spouse's loan and the balance for any purpose listed in S18(2) - (2 applications) - once only opportunity unless a WWII ex-servicewoman listed in ss4(2AA). Such persons may receive concurrent assistance at any time and not 'once only'. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
25 years. |
Available if $50,000 exceeds the sum of the amounts of the Initial Advance and any previous Additional Advance made to the widow/widower. |
Available after Initial Advance granted. |
|
2) Continues to pay off existing loan - retains both entitlements to an Initial Advance for later use. |
Continuation of term of late spouse's loan. |
Available if $25,000 exceeds the amount of the Initial Advance to the joint tenants. The term of any Additional Advance is to be the balance of the current loan, or such longer term in accordance with S36(1)(b)(ii). If widow takes up an Additional Advance she loses entitlement to Initial Advance/s unless the entitlement stems from her status as a WWII ex-servicewoman listed in ss4(2AA). This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA). |
Available, but if widow/widower takes up Widow/Widower/ Essential Repairs Advance she/he loses all entitlements to an Initial Advance. |
|
11.2.6. Assisted as a joint tenant with late spouse on his/her service eligibility - loan not discharged - Additional/Advance or Widow/Widower/ Essential Repairs Advance taken as a widow/widower. |
||||
|
When Additional Advance or Widow/Widower/ Essential Repairs Advance granted, widow/widower becomes a borrower in own right and therefore has access to Further Advance under portability provisions to limit of current loan including Additional Advances made to the widow/widower. The amount of any Further Advance would, of course by definition, exclude the amount of any Widow/Widower/ Essential Repairs Advance previously made. If a WWII ex-servicewoman listed in ss4(2AA) entitlement to a separate initial and subsequent further advance entitlement remains. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in Entitlement.GO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). If a WWII ex-servicewoman listed in ss4(2AA) subsequently uses part of that entitlement, an A/A is available if $50,000 exceeds the above sum plus the previous advance/s to the widow. This also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA). |
Available. |
|
HAS TWO OPTIONS When AdditionalAdvance or Widow/Widower/ Essential Repairs Advance granted, widow/widower becomes a borrower in own right and therefore has no entitlement to an Initial Advance unless a WWII ex-servicewoman listed in ss4(2AA). If a WWII ex-servicewoman listed in ss4(2AA) entitlement to a separate initial and subsequent further advance entitlement remains. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
|||
1) Existing loan continues. OR |
Continuation of current loan term. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
|
(2) A Further Advance under portability provisions to refinance the current loan including any Additional Advances. If a WWII ex-servicewoman listed in ss4(2AA) entitlement to a separate initial and subsequent further advance entitlement remains. [NB. This exception rule also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA)]. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used since becoming borrower in own right must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in EntitlementGO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). If a WWII ex-servicewoman listed in ss4(2AA) subsequently uses part of that entitlement, an A/A is available if $50,000 exceeds the above sum plus the previous advance/s to the widow. This also applies to veteran widowers of WWII ex-servicewomen listed in ss4(2AA). |
Available. |
|
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/appendix-widows-table/112-widowwidower-own-service-not-assisted-herhis-service
11.3 WIDOW/WIDOWER WITH OWN SERVICE - HAS BEEN ASSISTED ON THAT SERVICE
CATEGORY |
LOAN |
TERM |
ADD ADVANCE |
WIDOW/WIDOWER/ |
11.3.1. J/T with non-eligible spouse – spouse deceased, she/he wishes to move. |
Further Advance under portability provisions. |
Balance of term of existing/previous advance/s. If previous loan discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used must not exceed 25 years. |
Available if $25,000 exceeds the sum of the amounts of the Initial Advance to the joint tenants or the Further Advance to the widow/widower in accordance with the principle in Ent.GO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. Widow/Widower Advance not available if spouse ineligible. |
11.3.2. J/T with eligible spouse where pooled loans granted – spouse deceased, she/he wishes to move. |
Further Advances under portability provisions of both loans (2 applications). |
Balance of term of existing/previous advance/s. If previous loans discharged on or after 9/12/87 and before 9/5/95, the sum of previous terms used for each loan must not exceed 25 years. |
Available if $50,000 exceeds the sum of the amounts of the Initial Advances to the joint tenants or the Further Advances to the widow/widower in accordance with the principle in Entitlement GO 3.4.4. and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available after Initial Advance granted. |
11.3.3. J/T with eligible spouse where pooled loans granted – spouse deceased she/he wishes to stay in current home. |
Continues to pay off both existing loans. |
Continuation of current loans. |
Available if $50,000 exceeds the sum of the amounts of the Initial Advances to the joint tenants and any previous Additional Advance made to the widow/widower. The term to be unexpired part of current loan unless circumstances warrant longer term in accordance with S36(1)(b)(ii). |
Available. |
AMOUNT OF ADDITIONAL ADVANCES
EXAMPLE 1
Initial Advance$15000
Additional Advance$ 5000
Limit at D/L$13000
Further Advance$13000
Amount of Additional Adv residual$5000
NB: If the amounts of the further advance and any previous additional advance are used in the calculation under SS25(1)(b), the A/A residual in this example is $7000. However, this would result in the applicant gaining access to loan benefits totalling $27000. This is contrary to the intentions of the Act.
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EXAMPLE 2
Initial Advance$15000
Limit at D/L$ 9000
Further Advance$ 9000
Additional Advance$ 5000
Amount of Additional Adv residual$5000
NB: If the amounts of the further advance and any previous additional advance are used in the calculation under SS25(1)(b), the A/A residual in this example is $11000. However, this would result in the applicant gaining access to loan benefits totalling $31000. This is contrary to the intentions of the Act.
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AMOUNT OF ADDITIONAL ADVANCES
EXAMPLE 3
Initial Advance$15000
Additional Advance$ 8000
Limit at D/L$19000
Further Advance$19000
Amount of Additional Adv residual$2000
NB: If the amounts of the further advance and any previous additional advance are used in the calculation under SS25(1)(b), the A/A residual in this example is $0. However, this would result in the applicant never gaining access to the maximum loan benefit of $25000 on one occasion. This is contrary to the intentions of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/entitlement/widowswidowers-benefits/appendix-widows-table/113-widowwidower-own-service-has-been-assisted-service
5 ADDRESSEE DETAILS (Correspondence)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence
5.1 STREET NUMBERS
(STREET No. FIELD HAS MAXIMUM OF 20 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/51-street-numbers
DSH DATA ENTRY PROTOCOL
The following data items shown under DESCRIPTIONS and STANDARDS are to be recorded in the Street No. field if they are part of the correspondence address identifier.
DESCRIPTIONSTANDARD
ALLOTMENT — ALLOT
BLOCK — BLOCK
COUNTY — CNTY
DEPOSITED PLAN — DP
DISTRICT — DIST
HUNDRED (THE)HUND
LOCATION — LOC
PARCEL — PARCL
PARISH — PAR
PLANTAGENATE — PLANT
PORTION — PORT
SECTION — SECT
STRATA PLAN — STRTA PL
UNITS PLAN — UNITS PL
NOTE
(a) Combinations of these standards may need to be abbreviated to fit the 20 spaces,
(please see STREET NO. EXAMPLES at GO 5.1.1 on next page);
(b) GPO, PO, RMB etc will be recorded at Addressee Line 2 (please see GO 5.1.1 on next page also).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/51-street-numbers/dsh-data-entry-protocol
5.1.1 STREET NUMBER EXAMPLES
Examples of street number standards to be used are:
DESCRIPTIONSTANDARD
Number 23 — 23
Number 38a — 38A
Unit 4 at number 106 — 4/106
Unit 4 at numbers 106 to 108 — 4/106-108
Unit 4 UNIT 4
Block 1 — BLOCK 1
Block 1, Section 17 — BLOCK 1 SECT 17
Location 315 — LOC 315
NOTE
The following are NOT to be recorded in the Street Number field. These are to be recorded at Addressee Line 2 (refer also Paragraphs 5.4 and 5.5).
DESCRIPTIONSTANDARD
GENERAL POST OFFICE — GPO
POST OFFICE BOX — PO BOX
C/- POST OFFICE — C/- POST OFFICE
ROAD MAIL BOX — RMB (or equivalent RSD, RSM, CMB etc)
Please see also examples at pages 33 - 38.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/51-street-numbers/511-street-number-examples
5.1.2 STREET NUMBER EXAMPLES (STATES)
CLIENT DETAILS
Land holdings might be described in the various States and Territories within Australia by reference to their legal description. For example:
'That piece or parcel of land situate in parish of......County or Shire of............ being Lot No....(or Portion...) in Deposited Plan No......... being whole or part of land in the Certificate of Title Volume No......... Folio No.......'.
However, this detail is inappropriate for correspondence purposes. Physical identification may be satisfied by simple reference to lot numbers or allotment numbers, together with the street name, especially in the case of new housing areas. In other cases reference may be made to block and section numbers. These numbers may be replaced later by street numbers when they are known. The address in some small towns or villages may not include a street name.
The combinations of data in the street number and street name fields may vary. For example:
Street Number (recorded in Street No field) with Street Name;
Block, Section etc (recorded in Street No field) with Street Name;
Block, Section etc (recorded in Street No field) without Street Name.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/51-street-numbers/512-street-number-examples-states
EXAMPLES
Examples of Street Number descriptions used in the various States and Territories within Australia are as follows:-
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples
NEW SOUTH WALES
The relevant details of a person's address might include the following:
Lot Number — LOT NO.315, FOWLER RD, ILLAWONG
Deposited Plan — DP 746; Volume; VOL 81; Folio FOL 6
However, the correspondence address of Lot number 315, Fowler Road, Illawong NSW 2234 should be shown in the street number field for the purposes of data entry as LOT 315 (see example below).
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL...........................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 02-52412345
Line 3 Street Name Type 02-52896644
Street NoLOT 315 FOWLER Road
Town ILLAWONG............................State NSW Postcode 2234
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/new-south-wales
VICTORIA
The legal identification of land in Victoria makes reference to Registered Plans and Crown Allotments as well as Volume and Folio numbers.
The correspondence address of Allotment number 315, Edwards Lane should be shown in the Addressee field for the purposes of data entry as ALLOT 315 (see example below).
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth.................Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 03 502412345
Line 3 Street Name Type 03 502896644
Street NoALLOT 315 EDWARDS LANE
Town MANANGATANG...........................State VIC Postcode 3546
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/victoria
QUEENSLAND
The correspondence address may include such references as a location number, a lot number, an allotment number, or a block number rather than a street number. For the purposes of data entry the location/lot/allotment/block number should be shown in the (Street No.) field (maximum of 20 characters). Lot 315 would be shown as LOT 315 as follows:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL...........................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 07 -92412345
Line 3 Street Name Type 07-92896644
Street NoLOT 315 EDWARDS LANE
Town AIRLIE BEACH...........................State QLD Postcode 4546
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/queensland
WESTERN AUSTRALIA
The correspondence address may include such references as a location number, a lot number, an allotment number, or a block number rather than a street number. For the purposes of data entry the location/lot/allotment/block number should be shown in the (Street No.) field (maximum of 20 characters). Location 15 would be shown as LOC 15 as follows:
CLIENT DETAILS
Client Number 0000874
Surname.. BLINKHORN....................Date of Birth................. Death Indicator....
Given..CECIL JOHN THOMAS.........16-JUN-1953 ...
Addressee Line 1 MR C J T BLINKHORNTelephone Nos
Line 2 08-92412345
Line 3 Street Name Type 08-92896644
Street NoLOC 15 EDWARDS LANE
Town ALBANY...........................State WA Postcode 6330
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/western-australia
SOUTH AUSTRALIA
The correspondence address may include a lot number, an allotment number, or a block number rather than a street number. For the purposes of data entry the lot/allotment/block number should be shown in the (Street No.) field (maximum of 20 characters). Lot 15 (or Allotment or Block 15) would be shown as LOT 15 (or ALLOT 15, or BLOCK 15) as follows:
CLIENT DETAILS
Client Number 0000894 File Number 0000428 Number of Other File Numbers 0
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL...........................16-JUN-1953 Notepad Indicator...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 08 94824123
Line 3 Street Name Type 08 94828966
Street NoALLOT 15 EDWARDS LANE
Town AMERICAN RIVER.....................State SA Postcode 5221
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/south-australia
TASMANIA
The correspondence address may include a lot number in the absence of a street number. For the purposes of data entry the lot number should be shown in the Street No. field (maximum of 20 characters). Lot 35 would be shown as LOT 35 as below:
CLIENT DETAILS
Client Number 0000894 Number of Other File Numbers 0
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 ..
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 03-42412345
Line 3 Street Name Type 03-42896644
Street NoLOT 35 EDWARDS LANE
Town STRAHAN...........................State TAS Postcode 7468
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/tasmania
AUSTRALIAN CAPITAL TERRITORY
The correspondence address may include a block number or block and section numbers in the absence of a street number. For the purposes of data entry the block and section numbers should be shown in the Street No. field (maximum of 20 characters). Block 1 Section 17 would be shown as BLOCK 1 where a street name is available as below:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 02-62412345
Line 3 Street Name Type 02-62896644
Street NoBLOCK 1 PAMBULA Street
Town KALEEN...........................State ACT Postcode 2617
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/examples/australian-capital-territory
5.2 STREET NAMES
(THE STREET NAME FIELD HAS A MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/52-street-names
DSH DATA ENTRY PROTOCOLS
The protocol for data entry for street names is basically the same as that for the entry of correspondence surname (paragraph 2.2). For Street Name purposes they are:
(a) where applicable hyphens without spaces are permitted;
(b) where applicable apostrophes between letters are permitted for street names (eg L'STRANGE);
(c) where applicable appropriate spaces between letters are permitted for street names
(eg DE BOAR GROVE, LE STRANGE CT);
(d) commas or full stops are not permitted.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/52-street-names/dsh-data-entry-protocols
EXAMPLES
Examples of Street names based on these protocols are:-
DATASTANDARD
Watkins-Smith WATKINS-SMITH
L' Strange L' STRANGE
O'Sullivan O'SULLIVAN
Le Strange — LE STRANGE
de Boar — DE BOAR
St John ST JOHN
D'Arcy — D'ARCY
Van den Berg — VAN DEN BERG McCaulay — MCCAULAY
MacKay — MACKAY
Correspondence street name (eg Le Strange) should be shown as it appears in the application or other record to reflect the client's preference. This name is recorded against 'Street Name' as LE STRANGE as shown in the example below:
CLIENT DETAILS
Client Number 0000894
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given...........................................16-JUN-1953 Addressee Line 1 VAN DEN BERG — Telephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ......... LE STRANGE................ Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/52-street-names/examples
5.3 STREET TYPES
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/53-street-types
DSH DATA ENTRY PROTOCOL
Select the appropriate Street Type from the drop-down listing
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/53-street-types/dsh-data-entry-protocol
5.3.1 WHERE NO STREET TYPE EXISTS
Some addresses may not require a street type. In these cases the street name is complete without a street type. Where a street name is a word which is also a street type (eg BOULEVARD) it should not be abbreviated.
Examples:
115 COMMERCIAL STREET EAST
34 THE CAUSEWAY
16 THE RIDGEWAY
77 THE BOULEVARD
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/53-street-types/531-where-no-street-type-exists
5.3.2 WHERE 'CORNER' IS USED IN A CORRESPONDENCE ADDRESS
Where an address is a corner address, the following format is to be applied:
(a) Where street types differ:
CNR SMITH AVE & JONES Street (selected from drop-down menu)
(b) Where street types are the same:
CNR SMITH & JONES STS
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/53-street-types/532-where-corner-used-correspondence-address
5.4 ADDRESSEE LINE 2
(ADDRESSEE LINE 2 HAS A MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/54-addressee-line-2
DSH DATA ENTRY PROTOCOL
Addressee Line 2 data may contain any one of the following acceptable types (formats) of data. However, where an address includes a combination of this data it must be recorded in the order of priority as listed below at Addressee Line 2 and Addressee Line 3.
Examples of order of priority:
1. de facto or other surname (see Example 8 page 36);
2. C/- Public Trustee (see Example 3 page 34);
3. C/- another person (see Example 6 page 35);
4. Base name (see Example 11 page 38);
5. "House name" or rural "Property name"(see Example 5 page 35);
6. GPO/PO Box 123 (see Example 4 page 34).
If the address does not contain any of these formats the Addressee Line 2 will not contain any address data. The relevant data will be recorded against Street No. and Street Name (see Example 1 page 33).
A house name eg "Caringbah" will be recorded at Addressee Line 2 as "CARINGBAH" inside double quotation marks (see Example 5 page 35). This may or may not be accompanied by a Street No. and Street Name.
A post office address, whether a box number or care of a Post Office, will appear against Addressee Line 2. There will not be any details recorded against Street No. and Street Name (see below and Example 8 page 36). Where there is a combination of the kind of data in 1 to 6 above the lower priority data will flow over to Addressee Line 3 (see paragraph 5.5 Addressee Line 3).
Addressee Line 1 EST J P VAN DEN BERG
Addressee Line 2 GPO BOX 303
Addressee Line 3
Street No./Street name
Town etc WODEN ACT 2606
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/54-addressee-line-2/dsh-data-entry-protocol
NAMES EXCEEDING MAXIMUM 30 CHARACTERS FOR ADDRESSEE LINE 1
Where combined names and initials (eg MR J P VAN DEN BERG & MS K M MART) exceed 30 characters, the second name will flow over onto Addressee Line 2. The second name will be preceded by '&' (refer to Example 9 page 37).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/54-addressee-line-2/names-exceeding-maximum-30-characters-addressee-line-1
5.5 ADDRESSEE LINE 3
(ADDRESSEE LINE 3 HAS A MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/55-addressee-line-3
DSH DATA ENTRY PROTOCOL
Where there is a combination of the kind of data in the examples of order of priority 1 to 6 of paragraph 5.4 Addressee Line 2 the lower priority data will flow over to Addressee Line 3.
Example:
C/- PUBLIC TRUSTEE and a GPO BOX number are recorded as follows;
Addressee Line 1 EST J P VAN DEN BERG
Addressee Line 2 C/- PUBLIC TRUSTEE
Addressee Line 3 GPO BOX 303
Street No./Street name
Town etc WODEN ACT 2606
Example:
C/- J P POTTER and the house/property name "CARINGBAH" are recorded as follows;
Addressee Line 1 EST J P VAN DEN BERG
Addressee Line 2 C/- J P POTTER
Addressee Line 3 "CARINGBAH"
Street No./Street name
Town etc BINDA NSW 2583
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/55-addressee-line-3/dsh-data-entry-protocol
6 TELEPHONE NUMBERS
(THE TELEPHONE No. FIELDS EACH HAVE A MAXIMUM OF 15 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/6-telephone-numbers
DSH DATA ENTRY PROTOCOLS
The following protocols are to be observed when entering clients' telephone numbers:
(a) area code to be separated from number by hyphen - no brackets to be used;
(b) relevant home, work, mobile, fax telephone number to be recorded in specific fields provided
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/6-telephone-numbers/dsh-data-entry-protocols
EXAMPLES
Examples of clients' telephone numbers based on these protocols are:-
DATASTANDARD
(02) 213 7777 — 02-2137777
(03) 284 6000 — 03-2846000
(07) 223 8777 — 07-2238777
(09) 436 8333 — 09-4368333
(08) 213 2611 — 08-2132611
(002) 216 666 — 002-216666
(06) 267 1411 — 06-2671411
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/6-telephone-numbers/examples
7 TOWN NAMES
(THE TOWN NAME FIELD HAS A MAXIMUM OF 40 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/7-town-names
DATA ENTRY PROTOCOL
Select Town name from drop-down menu provided, which is based on Australia Post Postcode listing. It is possible that there may be a town which has been added under a particular postcode. In this circumstance, an email should be sent to 'Nat DSH Insurance” requesting the town concerned be included under the postcode. The Australia Post website should be checked to confirm that the town is officially recognised under that postcode.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/7-town-names/data-entry-protocol
8 STATE/TERRITORY ABBREVIATIONS
(THE STATE FIELD HAS A MAXIMUM OF 3 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/8-stateterritory-abbreviations
DSH DATA ENTRY PROTOCOL
Standard abbreviations not exceeding 3 characters are used in the State field. Select from drop-down listing.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/8-stateterritory-abbreviations/dsh-data-entry-protocol
EXAMPLES
Standard abbreviations based on this protocol are:-
DATASTANDARD
Australian Capital Territory — ACT
Northern Territory — NT
New South Wales — NSW
Victoria — VIC
Queensland — QLD
Western Australia — WA
South Australia — SA
Tasmania — TAS
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/5-addressee-details-correspondence/8-stateterritory-abbreviations/examples
5 Application of other Parts of the Act
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act
5.1 Assignment
Home Support Loans can be assigned in the same circumstances as other subsidised loans. The usual procedures are to be followed.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/51-assignment
5.2 Transfer of Ownership
A Home Support Loan may be transferred to an eligible person or an eligible veteran. Care needs to be taken should the applicant be an eligible person for the purpose of a Home Support Loan only because a misconduct discharge was excluded. The person may not otherwise be eligible, and a Transfer may not be able to be approved (unless an eligible veteran).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/52-transfer-ownership
5.3 Instalment Relief
Instalment Relief is available where the eligible person or eligible veteran is suffering hardship. Note the same proviso applies as mentioned in paragraph 4.2.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/53-instalment-relief
5.4 Essential Repairs / Widow/Widower Advances
These forms of hardship assistance are only available to eligible persons, not eligible veterans. They must be a current borrower when applying for such assistance, and meet the guidelines for determining financial hardship.
While the Home Support Loan is current, an eligible person can apply for these forms of assistance, subject to the usual conditions.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/54-essential-repairs-widowwidower-advances
5.5 Cancellation of Subsidy
The usual provisions for cancellation of subsidy apply to Home Support Loans.See Part 4 Chapter 6.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/55-cancellation-subsidy
5.6 Procedures
Last amended: 25 September 2013
HOME SUPPORT LOAN PROCESSING GUIDE
The processing steps in CELS are the same as the existing standards and input for an Initial Advance with the exceptions of linking a spouse where ownership is as joint tenants, and of completing the Ownership Details screen (CofE is issued in eligible applicant's name only.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures
Client Details
If you have to create applicant as a new client you should try and establish previous assistance details to ensure that client does not have a “Further Advance” entitlement and use original file number rather than generate a new one. (see subsequent “Previous Assistance” section).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/client-details
Service Details
Check for DSH eligibility first. I — f the applicant is not DSH eligible, check for VEA eligibility.
Where the person is eligible under the DSH Act, these details should be inserted in the usual manner.
For clients who are only VEA eligible, use :-
If the |
Branch of Service |
use |
Type of Service |
is |
UN Police Force |
Peacekeeping |
|
is |
any other branch on the list |
VEA Client |
"VEA client" should be used if applicant is an eligible veteran only to distinguish the client's service as different from DSH eligibility. DSH misconduct declines will generally also be a “VEA Client” for HSL purposes.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/service-details
Previous Assistance
Where the client self-identifies a previous WSH/DSH loan that will have no portability, it will not normally be necessary to complete a full Previous Assistance check. The details provided should be recorded in Previous Assistance.
If portability may exist, a check of previous assistance is warranted. Full details should be recorded on receipt.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/previous-assistance
Application Processing
Most of the Application Processing follows current protocols.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/application-processing
Purposes
There are some Purposes & Approved Purposes specific to the HSL.
Ownership Details
Ownership fields should not be completed.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/purposes
Security Property
Security property is a mandatory field.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/security-property
CofE
For the initial Home Support Loan, the Certificate of Entitlement will have set defaults for the loan amount of $10,000 and a term of 25 years. You cannot amend these. Only Special Information will need to be inserted when required. This may include type of ownership - names of other owners, assignment particulars, or details of an unusual approved purpose.
For a top-up, or for a further Home Support Loan when the maximum $10,000 has not already been advanced, the loan amount and term fields will be “unlocked” to permit insertion of the relevant amount and term.
MARCH 2003
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/home-support-loan/5-application-other-parts-act/56-procedures/cofe
9 POST CODES (Australia)
(THE POST CODE FIELD HAS A MAXIMUM OF 6 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/9-post-codes-australia
DSH DATA ENTRY PROTOCOLS
Provision has been made for a 6 digit postcode field to cater for potential growth in the number of postcodes in the years ahead. The postcode field is automatically completed from the “Town and “State”.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/9-post-codes-australia/dsh-data-entry-protocols
10 COUNTRY NAMES
(THE COUNTRY NAME FIELD HAS A MAXIMUM OF 30 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/10-country-names
DSH DATA ENTRY PROTOCOL
Country names may be abbreviated according to the most commonly known and internationally recognised form of abbreviation so that mail would be reliably delivered to the address.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/10-country-names/dsh-data-entry-protocol
EXAMPLES
Examples of names of countries based on this protocol are:-
UNITED KINGDOM or — UK
UNITED STATES OF AMERICA or — USA
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/10-country-names/examples
11 FOREIGN POSTCODES
(THE FOREIGN POSTCODE FIELD HAS A MAXIMUM OF 15 CHARACTERS)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/11-foreign-postcodes
DSH DATA ENTRY PROTOCOL
Foreign Postcodes are to be shown when applicable in the Foreign Postcode field
eg TS3 9HQ as shown in the example at 'Section 12 Overseas Addresses' at page 32.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/11-foreign-postcodes/dsh-data-entry-protocol
12 OVERSEAS ADDRESSES
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/12-overseas-addresses
DSH DATA ENTRY PROTOCOLS
(a) The protocol for data entry of overseas addresses is 'free format' as in the example below.
(b) Generally, overseas addresses require more lines than Australian addresses. Therefore, Addressee Lines 1, 2 & 3 are used as in the example below.
(c) Where the overseas address will fit satisfactorily in the Australian address format (for example, where it only contains a street number, street name and type, town, country and foreign postcode) then those fields may be used. (refer also Section 5 ADDRESSEE DETAILS).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/12-overseas-addresses/dsh-data-entry-protocols
EXAMPLE
Example of a foreign address based on these protocols is as follows:-
MR A & MRS F THOMSON
28 RAINHAM CLOSE
THORNTREE
MIDDLESBROUGH CLEVELAND
UNITED KINGDOM TS3 9HQ(or UK TS3 9HQ)
CLIENT DETAILS
Client Number 0000994 Surname THOMSON...........................Date of Birth................. Death Indicator....
Given..ALLAN FREDERICK.............16-JAN-1920 ...
Addressee Line 1 MR A & MRS F THOMSON — Telephone Nos
Line 2 28 RAINHAM CLOSE
Line 3 THORNTREE Street Name Type
Street No
Town MIDDLESBROUGH CLEVELAND State Postcode
Country UK Foreign Postcode TS3 9HQ
NOTE
The maximum character spaces available for addresses are as follows:
Addressee Line 130
Addressee Line 230
Addressee Line 330
Town name40
Country30
Foreign postcode15
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/12-overseas-addresses/example
13 NAME/ADDRESS EXAMPLES
The following examples show the recording of client addressee details in the data screen under CLIENT DETAILS
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples
EXAMPLE 1
MRS D TWITE
34 PAMBULA ST
KALEEN ACT 2617
CLIENT DETAILS
Client Number 0000994
Surname TWITE...........................Date of Birth................. Death Indicator....
Given..DIXIE JANE......................16-JAN-1950
Addressee Line 1 MRS D J TWITETelephone Nos
Line 2
Line 3 Street Name Type Street No 34 PAMBULA Street
Town KALEEN............................State ACT Postcode 2606
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-1
EXAMPLE 2
MR J P & MRS F VAN DEN BERG
"WODEN G — AR — D — E — NS"
34/154 MELROSE DR
WODEN ACT 2606
CLIENT DETAILS
Client Number 0000894 File Number 0000428 Number of Other File Numbers 0
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 Notepad Indicator...
Addressee Line 1 MR J P & MRS F VAN DEN BERGTelephone Nos
Line 2 "WODEN GARDENS"
Line 3 Street Name Type
Street No 34/154 MELROSE Drive
Town WODEN............................State ACT Postcode 2606
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-2
EXAMPLE 3
ESTATE OF J P VAN DEN BERG
C/- PUBLIC TRUSTEE
54 MARCUS CLARKE ST
CANBERRA ACT 2600
CLIENT DETAILS Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 ESTATE OF J P VAN DEN BERGTelephone Nos
Line 2 C/- PUBLIC TRUSTEE
Line 3 Street Name Type
Street No 54 MARCUS CLARKE Street
Town CANBERRA............................State ACT Postcode 2601
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-3
EXAMPLE 4
ESTATE OF J P VAN DEN BERG
C/- PUBLIC TRUSTEE
PO BOX 513
WODEN ACT 2606
CLIENT DETAILS Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 ESTATE OF J P VAN DEN BERGTelephone Nos
Line 2 C/- PUBLIC TRUSTEE
Line 3PO BOX 513 Street Name Type Street No
Town WODEN............................State ACT Postcode 2606
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-4
EXAMPLE 5
MR J P VAN DEN BERG
"CARINGBAH"
RMB 315
CROOKWELL NSW 2583
CLIENT DETAILS -
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 "CARINGBAH"
Line 3RMB 315 Street Name Type
Street No
Town CROOKWELL............................State NSW Postcode 2583
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-5
EXAMPLE 6
MR J P VAN DEN BERG
C/- MRS V FROGMORE
"CARINGBAH"RMB 315
CROOKWELL NSW 2583
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 C/- MRS V FROGMORE Line 3"CARINGBAH"RMB 315 Street Name Type Street No
Town CROOKWELL............................State NSW Postcode 2583
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-6
EXAMPLE 7
MR J P VAN DEN BERG
"LINTON"
WAR VETERANS' HOME
YASS NSW 2582
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 "LINTON"
Line 3WAR VETERANS' HOME Street Name Type
Street No
Town YASS............................State NSW Postcode 2582
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-7
EXAMPLE 8
MR J P VAN DEN BERG & MS K MART
C/- POST OFFICE(or GPO BOX #, PO BOX #)
THE ROCK NSW 2655
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 MR J P VAN DEN BERG & MS K MARTTelephone Nos
Line 2 C/- POST OFFICE
Line 3 Street Name Type
Street No
Town THE ROCK............................State NSW Postcode 2655
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-8
EXAMPLE 9
MR J P VAN DEN BERG & MS K M MART
C/- POST OFFICE(or GPO BOX #, PO BOX #)
THE ROCK NSW 2655
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 MR J P VAN DEN BERG Telephone Nos
Line 2 & MS K MART
Line 3C/- POST OFFICE Street Name Type
Street No
Town THE ROCK............................State NSW Postcode 2655
Country .....................Foreign Postcode.....
In the above example the combined client names exceed the maximum number of 30 characters for this line. The second client name therefore is entered into Addressee Line 2 preceded by an ampersand (&)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-9
EXAMPLE 10
MR J P VAN DEN BERG
BLOCK 1 SECTION 17
KAMBAH ACT 2902
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2 Line 3 Street Name Type
Street No..BLOCK 1 SECTION 17..........................
Town KAMBAH............................State ACT Postcode 2902
Country .....................Foreign Postcode.....
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-10
EXAMPLE 11
AIRCDRE J P VAN DEN BERG
RAAF BASE
LAVERTON VIC 3027
CLIENT DETAILS
Client Number 0000894 Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given..JOHN PAUL.........................16-JUN-1953 ...
Addressee Line 1 AIRCDRE J P VAN DEN BERGTelephone Nos
Line 2 RAAF BASE Line 3 Street Name Type Street No
Town LAVERTON.........................State VIC Postcode 3027
Country .....................Foreign Postcode.....
NOTE
(a) Base names are to be shown at Addressee Line 2;
(b) Always use the Base postcode (some differ from the nearest town's postcode).
Other examples are:
Addressee Line 2TownStatePostcode
MILPO — I — NGLEBURN — NSW — 2174
MILPO — PUCKAPUNYAL — VIC — 3662
RAAF WILLIAMS — PT COOK — VIC — 3029
RAAF BASE — LAVERTON — VIC — 3027
LAVARACK BARRACKS — TOWNSVILLE — QLD — 4813
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/13-nameaddress-examples/example-11
APPENDIX 1 FIELD SPACES
Maximum character spaces for CLIENT DETAILS screen.
MAXIMUM
DATA — CHARACTER — FORMAT
ITEM — SPACES — COMMENTS
A
Addressee Line 1 — 30 — See Para 2.2
Addressee Line 2 — 30 — See Para 5.4
Addressee Line 3 — 30 — See Para 5.5
B
BSB Number 6
C
Client Names
Given — 30 — See Para 2.3
Surname — 30 — See Para 2.1
Client Number 7
Country — 30 — See para 10
D
Date of Birth — 11 — DD-MMM-YYYY
(NB 'MMM' field is Alpha)
Death Indicator 1 — Alpha ('D') or blank
F
File Number 7
N
Notepad Indicator 1 — Alpha ('Y') or blank
P
Postcode
Australia 6 — See Para 9
Foreign — 15 — See Para 11
S
State 3 — See Para 8
Street
Name — 30 — See para 5.2
Number — 20 — See Para 5.1
Type — 10 — See Para 5.3
T
Telephone numbers — 15 — See Para 6
Territory — 3 — See Para 8
Town Name — 40 — See Para 7
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-1-field-spaces
APPENDIX 2 DATA ENTRY & REPORTS
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-2-data-entry-reports
DATA ENTRY
The importance of a high level of accuracy of data entry cannot be overstated. Complete and accurate data is crucial to decision-making in respect of insurance/loan clients and to decision-making in respect of Management analysis (performance and policy options). All officers should ensure all information is keyed in with the highest possible degree of accuracy. Every opportunity should be taken to update/correct existing data (eg when actioning transfers, portability and paper file examination).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-2-data-entry-reports/data-entry
REPORTS
Various Management Reports are available. The data in some of these reports will be used in the Department of Veterans' Affairs Annual Report to Parliament. Within the Department data will be sought by the Secretary and other levels of Management. Other Departments such as the Department of Finance and the Department of Defence also require accurate and timely data on the operations of DSH. The various reports are accessed from the “Application” menu at the top of the CELS screen. You first need to select a client and then go to “Application” screen.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-2-data-entry-reports/reports
APPENDIX 3 DEATH & NOTEPAD INDICATORS
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-3-death-notepad-indicators
DEATH INDICATOR
A 'D' in the Death Indicator field indicates the client is deceased. This field is otherwise left blank.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-3-death-notepad-indicators/death-indicator
NOTEPAD INDICATOR (on Client Guide or Application Guide screens)
If t — he Notepad screen has a blue +, it indicates further information is held on the client (but it may be information relating to Insurance). Insurance information can be accessed but is is “read only” for DSH Subsidy staff . Further i — nformation may be entered on the CELS Notepad if necessary.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/data-entry-protocols/appendix-3-death-notepad-indicators/notepad-indicator-client-guide-or-application-guide-screens
2 First World War
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war
2.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a)is an Australian soldier;
(b) is a munition worker;
(c)is a war worker;
(d)is a member of the Young Men's Christian Association who, during the First World War, was accepted for service with and served abroad with the Naval or Military Forces of Australia as a representative of that Association;
(e) has been awarded, in respect of his employment during the First World War, the Australian Mercantile Marine War Zone Badge, or the British Mercantile Marine Medal; and was during such employment domiciled in Australia or a Territory;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier means a person who, during the First World War ... —
(a) is or was a member of the Naval, Military or Air Forces of Australia enlisted or appointed for or employed on active service outside Australia or on a ship of war; or
(b) is or was a member of any nursing service maintained by the Commonwealth in connection with the Defence Force of the Commonwealth or any part thereof accepted or appointed for service outside Australia; or
(c) served in the Naval, Military or Air Forces of any part of the King's Dominions, other than the Commonwealth, and who proves to the satisfaction of the Secretary that he had, before his enlistment or appointment for service, resided in Australia or a Territory; or
(d) was a member of any nursing service maintained by the Government of any part of the King's Dominions other than the Commonwealth, in connection with the Naval, Military or Air Forces of that part, and who proves to the satisfaction of the Secretary that she had, before her appointment to that service, resided in Australia or a Territory,
...
Munition worker means a person who, during the First World War:
(a) entered into an agreement with the Commonwealth or the Minister of State for Defence to proceed to Great Britain for the purpose of -
(i)engaging in the work of producing munitions for the Imperial Government or otherwise, or
(ii)serving under the Imperial Government in the Ministry of Munitions; and
(b) engaged in the work of producing munitions for the Imperial Government or otherwise or served under the Imperial Government in the Ministry of Munitions, and whose agreement with the Commonwealth or the Minister of State for Defence was not determined by reason of his failure to observe and perform any term or condition contained in the agreement, or by reason of his dismissal from any work in Great Britain during the continuance of the agreement because of any conduct of the worker which, in the opinion of the Minister, was such as to justify the determination of the agreement;
War worker means a person, who, during the First World War, entered into an agreement with the Commonwealth to proceed to Great Britain for the purpose of engaging in work as a labourer, fettler or navvy for the Imperial Government or otherwise and engaged in such work, and whose agreement with the Commonwealth or the Minister of State for Defence was not determined by reason of his failure to observe and perform any term or condition contained in the agreement, or by reason of his dismissal from any work in Great Britain during the continuance of the agreement because of any conduct of the worker which, in the opinion of the Minister, was such as to justify the determination of the agreement;
Subsection 4(2B) For the purposes of paragraph (c) of the definition of Australian Soldier in subsection (1), a person shall not be taken to have served in the Naval, Military or Air Forces of any part of the King's Dominions, other than the Commonwealth, unless he served in such Forces -
(a) in an operational area outside the country or place of his enlistment or appointment for service; or
(b)as a combatant in an active combat unit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war/21-dsh-legislation
2.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war/22-policy
2.2.1 General Principles
Eligibility based on service during the First World War is designed to recognise those who enlisted or were appointed for service outside Australia. In general, a person who served between 4 August 1914 and 31 August 1921 inclusive, who was a member of the Naval, Military or Air Forces of Australia (or any nursing service maintained in connection with these Forces), and who enlisted or was appointed for active service outside Australia is an eligible person.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war/22-policy/221-general-principles
2.2.2 Inclusions
The following may be included as an eligible person under certain circumstances:
- a person who served in the Naval, Military or Air Forces or associated nursing services of any part of the King's Dominions other than Australia, provided that the person previously resided (see Eligibility GO 14.3) in Australia or an Australian Territory;
- a person who entered into an agreement with the Commonwealth to work in Great Britain as a “munition worker” or a “war worker” and satisfactorily carried out the terms of the agreement;
- a person employed in certain sea-going service and who was during that employment, domiciled (see Eligibility GO 14.2) in Australia;
- a representative of the YMCA who was accepted and served abroad with the Australian Forces during the First World War.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war/22-policy/222-inclusions
2.2.3 Exclusion
A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/2-first-world-war/22-policy/223-exclusion
National Office Instructions
Place holder node for National Office Instructions
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions
2001
Place holder node for 2001
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2001
69/2001 Eligibility GOs
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 69
Date of Effect: On receipt
ELIGIBILITY GENERAL ORDERS
Purpose
The purpose of this Instruction is to introduce the revised and expanded Eligibility GOs.
Background
Following representations from individuals and service representative groups over a considerable period in relation to possible anomalies for people who served in certain operations in South East Asia, an independent review was conducted by Major General R F Moir which resulted in the report Review of Service Entitlement Anomalies in Respect of South-East Asian Service 1955-75. The VEA was extended last year to accommodate certain of the recommendations and others were implemented through Ministerial and Defence Force Determinations. The DSH Act ties certain eligibility to the provisions of s.5B and s.6D of the VEA.
Although many of the Determinations have been re-issued, there is only minor effect on the DSH clientele. Essentially, the differences amount to the addition of radio operators on HMS Terror and HMS Kranji (both are land bases) during a three month period in 1960 and merchant mariners on HMAS Boonaroo and HMAS Jeparit from 1967 to 1972.
Changes were made also to some of the specified areas and dates in Schedule 2 to the VEA. A full explanation of the changes can be found in the Explanatory Memorandum to the Veterans' Affairs Legislation Amendment (Budget Measures) Bill 2000.
In examining the newly issued Ministerial Determinations, it became obvious that there were others which weren't referenced in the GOs. All extant Determinations are now contained in the GOs so that they are a repository of all decision making material which impacts on DSH eligibility.
General Orders
Because of the extent of changes , the entire Eligibility GOs have been reprinted. Please replace the existing Eligibility GOs with the revised version.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
BARRY TELFORD
Branch Head
Housing and Aged Care
28 February 2002
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2001/692001-eligibility-gos
68/2001 Eligibility - Warlike Service in War on Terrorism (Afghanistan & surrounding areas)
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 68
Date of Effect: 11 October 2001
ELIGIBILITY – WARLIKE SERVICE IN WAR ON TERRORISM (Afghanistan and surrounding areas)
Purpose
The purpose of this Instruction is to advise an extension of eligibility to members of the Defence Force who render service in the War on Terrorism as part of OPERATION SLIPPER.
Background
Eligibility stems from paragraph (ge) of the definition of Australian Soldier in subsection 4(1) of the DSH Act (i.e. rendering warlike service). The Minister for Defence has issued a determination of warlike service covering operations in the War on Terrorism (Afghanistan and surrounding areas). A map representing the specified areas of OPERATION SLIPPER is attached. The start date is 11 October 2001 and the end date is not defined at this stage.
Policy to be applied
Members who enlisted for the first time on or before 14 May 1985 and serve in this operation will have access to Defence Service Homes loans and insurance. (Any other Australian Defence Force personnel will have access to the Defence HomeOwner Scheme with the waiving of the five-year qualifying period for eligibility.)
General Orders
Amended pages for the Eligibility General Orders will be issued with the NOI 69.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
BARRY TELFORD
Branch Head
Housing and Aged Care
28 February 2002
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2001/682001-eligibility-warlike-service-war-terrorism-afghanistan-surrounding-areas
2000
Place holder node for 2000
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2000
67/2000 Eligibility - Operational Service & Warlike Service in East Timor
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 67
Date of Effect: On receipt
ELIGIBILITY
– Operational Service (s.6D of VEA)
– Warlike Service in East Timor
Purpose
The purpose of this Instruction is to incorporate additional determinations under s.6D of the VEA into the General Orders, and to advise variations to eligibility for members of the Defence Force who render service in East Timor.
Background
Operational service
A number of s.6D determinations made in 1998 have not previously been incorporated into Eligibility GO 5. These are now included to complete the reference material.
The opportunity is also taken to clarify the contents of GO 5.3.4.
Welfare organisations
A note has been included to reflect the unlikeliness of welfare organisations being approved to serve along side the Defence Forces in periods not associated with the two world wars. However, if an application is lodged by a person claiming to have served with an approved welfare organisation, the case should be considered on the merits of the evidence submitted.
Other Commonwealth forces
The sub-order has been repealed as it would be impractical for a determination to be made under s.6D of the VEA in relation to non-Australian forces.
Warlike service
The Minister for Veterans' Affairs has revised the existing determinations of warlike service covering operations in East Timor by determining end dates (Operations Faber, Stabilise, and Warden) and has issued a further determination of warlike service (Operation Tanager). Please note that not all service personnel in East Timor are covered by Operation Tanager. It will be necessary to establish that service was rendered with one of the four approved Operations.
General Orders
Attached are amended pages for the Eligibility General Orders. Please remove the whole of Chapters 5 and 8A and insert the new pages.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
BARRY TELFORD
Branch Head
Housing and Aged Care
20 October 2000
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2000/672000-eligibility-operational-service-warlike-service-east-timor
66/2000 Eligibility - Warlike Service in East Timor
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 66
Date of Effect: 16 September 1999
ELIGIBILITY – WARLIKE SERVICE IN EAST TIMOR
Purpose
The purpose of this Instruction is to advise an extension of eligibility to members of the Defence Force who render service in East Timor as part of OPERATION FABER and OPERATION STABILISE.
Background
The Minister for Defence has issued two more determinations of warlike service covering operations in East Timor. OPERATION FABER covers military observers and OPERATION STABILISE covers InterFET forces, mainly RAAF and RAN, who were not covered by OPERATION WARDEN. Please note that OPERATION FABER actually started at an earlier date but the earlier period has been determined as being non-warlike and, therefore, is irrelevant for DSH purposes.
Policy to be applied
Like the previous determination for OPERATION WARDEN, the start date for the additional determinations is 16 September 1999 and the end date is not defined at this stage. The signing of the two new determinations extends the policy introduced in NOI 65 but does not alter that policy.
General Orders
Attached are amended pages for the Eligibility General Orders. Please insert the new pages 48e to 48f.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
BARRY TELFORD
Branch Head
Housing and Aged Care
27 January 2000
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/2000/662000-eligibility-warlike-service-east-timor
1999
Place holder node for 1999
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1999
65/1999 Eligibility - Warlike Service in East Timor
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 65
Date of Effect: 16 September 1999
ELIGIBILITY – WARLIKE SERVICE IN EAST TIMOR
Purpose
The purpose of this Instruction is to introduce an extension of eligibility to members of the Defence Force who render service in East Timor as part of OPERATION WARDEN.
Background
The Australian Government has committed troops to the United Nations "peace enforcement" multinational force in East Timor. The force is called the International Force for East Timor (InterFET).
All references to ADF personnel in InterFET should be in terms of "peace enforcement" service. It is not "peacekeeping" service which will occur after the UN reviews the current arrangements.
Eligibility stems from paragraph (ge) of the definition of Australian Soldier in subsection 4(1) of the DSH Act (i.e. rendering warlike service). The Minister for Defence has issued a determination of warlike service specifying the area of operation as East Timor and the territorial sea of Indonesia adjacent to East Timor. The start date is 16 September 1999. The end date is not defined at this stage and will be the result of, or dependent on, later UN resolutions. It is expected that a later determination will be made when the role becomes one of "peacekeeping".
A full nominal roll will be maintained of the Timor deployment by the Department of Defence and made available to DVA. This roll will contain a complete record of an individual's service in East Timor and will be useful in verifying the particular service for an applicant for a loan or insurance.
Policy to be applied
Members who enlisted for the first time on or before 14 May 1985 and serve on "peace enforcement" duties in East Timor will have access to Defence Service Homes loans and insurance. (Any other Australian Defence Force personnel will have access to the Defence HomeOwner Scheme with the waiving of the five-year qualifying period for eligibility.)
General Orders
A new chapter (Chapter 8A) has been created to cover warlike service. Service in Vietnam (Southern Zone) from January 1973 to April 1975 which was previously included in Chapter 5 has been removed from there and placed in the new Chapter 8A.
The opportunity is taken to update a number of Service Records Office addresses.
Attached are amended pages for the Eligibility General Orders. Please replace the existing pages 1 to 4, 25 to 34 and 77 to 78 with the amended version and insert the new pages 48a to 48d.
Also attached is an amended index of operative NOIs.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
BARRY TELFORD
Branch Head
Housing and Aged Care
6 November 1999
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1999/651999-eligibility-warlike-service-east-timor
64/1999 Rates for Assessing Hardship
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 64
Date of Effect: 13 September 1999
RATES FOR ASSESSING HARDSHIP
Purpose
The purpose of this Instruction is to draw to attention that the scale of Rates for Assessing Hardship in future will be available only on the Intranet.
Background
The Minister's approved guidelines for determining whether a person is suffering financial hardship makes reference, among other things, to Average Weekly Earnings for an adult in full time employment, Maximum rate service pension and Annual amount of DSS pension.
These amounts change regularly and has resulted in regular updates to the General Orders. To streamline operations, it has been decided to discontinue publishing the rates in the General Orders – relying instead on the subsidy data sheet Rates for Assessing Hardship on the Intranet.
General Orders
Attached are amended pages for the Entitlement General Orders reflecting these changes. Please replace the existing pages 55 & 56 with the amended version. This Instruction supersedes NOI 63 which should be removed from your binder.
KEVIN ROSS
Acting Branch Head
Housing & Aged Care
10 September 1999
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1999/641999-rates-assessing-hardship
1998
Place holder node for 1998
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1998
62/1998 Changes to Agreement - Subsidy Administration, Payment & Excess Credits
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 62
Date of Effect: On receipt
CHANGES TO AGREEMENT
- SUBSIDY ADMINISTRATION
- PAYMENT OF SUBSIDY
- EXCESS CREDITS
Purpose
The purpose of this Instruction is to introduce changes to the Subsidy Administration General Orders following the changes to the Agreement between the Commonwealth and the Westpac Banking Corporation which were endorsed on 26 February 1998. The opportunity is also taken to make a minor amendment to Subsidy Procedural Matters General Order 4.1.
Background
The Fourth Supplementary Agreement dated 26 February 1998 amended the original Agreement dated 9 November 1988 and the Second Supplementary Agreement dated 4 November 1992.
As the General Orders include references to relevant clauses in the Agreement, there are a number of changes which need to be made to the Subsidy Administration General Orders. They relate mainly to Clause 9 - Excess Credits, and Clause 11 - Calculation and payment of Subsidy.
Changes to the Agreement
The changes to Clause 9 delete references to Banking Accounts and the rule for applying excess credits in accordance with the former Reg. 23. They also allow the introduction of fees for withdrawals from loan accounts established on and from 5 January 1998.
The changes to Clause 11 allow for the payment of the 1.5% pa interest subsidy guarantee while the Benchmark Rate is within 1.5% pa of the applicable capped rate of the loan. They also provide for the continuation of subsidy for up to six months after the sale of a DSH property where the borrower intends to acquire another property within that time-frame and for the cancellation and recovery of subsidy if another security has not been substituted within the six months period.
Sub-clause 11.5B.1 has also been amended to provide for the payment of subsidy on either the 18 — th day of the month or 7 business days after receiving the invoice from the Bank, whichever is the later.
The revised Schedule D of the Agreement changes the details to be provided by the Bank on the monthly subsidy tape.
General Orders
Subsidy Administration
The above changes to the Agreement have been incorporated into the Subsidy Administration General Orders. The following amendments have also been made.
GO 4.2.1 has been amended to reflect that a 'progressive draw' facility is no longer available. It also reflects the revised deadline for the payment of monthly subsidy to the Bank.
A new GO 6.2.2.2 has been inserted providing for the termination/suspension and/or recovery of subsidy where substitution of security has not occurred within six months of the sale of the former DSH property where subsidy has continued under Clause 11.2A of the Agreement.
An amended Index has also been prepared.
Because of the extent of these changes, the entire Subsidy Administration General Orders have been reprinted. Please replace the existing Subsidy Administration GOs with the revised version.
Subsidy Procedural Matters
GO 4.1 has been amended to reflect the changed interest rates for Advances for Essential Repairs. This amendment was missed when NOI 61 was issued.
Effect on previously issued NOIs
This instruction has no effect on any previously issued operative NOI.
Barry Telford
Branch Head
Housing and Aged Care
8 April 1998
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1998/621998-changes-agreement-subsidy-administration-payment-excess-credits
61/1998 DSH Interest Rates
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 61
Date of Effect: 5 January 1998
DSH Interest Rates
Purpose
The purpose of this Instruction is to explain the effects of the amending legislation covering the changes to the Defence Service Homes interest rates which came into effect on 5 January 1998. The instruction also explains related changes to the Agreement between the Commonwealth and Westpac which were endorsed on 26 February 1998, including clauses which are aimed at achieving better customer service and administrative efficiencies.
Background
Over the past twelve months there has been considerable reduction in housing market interest rates following five consecutive cuts in official interest rates. This has impacted on the Benchmark Rate and the level of subsidy paid in respect of the previously fixed rate DSH loans. In a sense, this situation had eroded the comparative value of the DSH loan as an important element of the Government's compensation package for the veteran community.
The former sub-clause 11.14 of the Agreement provided for a review of the situation if the Benchmark Rate fell below the 6.85%pa fixed rate.
After consideration of the issues, the Minister announced on 3 September 1997 that, effective from 5 January 1998, the interest rates on most DSH loans would drop as a result of a guaranteed minimum subsidy of 1.5 percentage points below the Benchmark Rate. This concept represents a major change from the fixed rate regime which had applied since the Scheme's inception in 1919.
The opportunity was also taken to replace the former tiered loans with single rate loans based on the combined tiered amounts and rates and rounded to either 3.75%pa, 4.5%pa or 6.85%pa.
Policy to be applied
Basically, the changes are:
- The maximum DSH rate is now capped at 6.85%pa irrespective of future market fluctuations.
- In addition, while the market rates are below 8.35%pa as they are at the moment, the previous DSH fixed rates switch to a variable rate 1.5%pa below the Benchmark Rate. This means that at the current Benchmark Rate of 6.74%pa, the DSH rate for this month is 5.24%pa.
- Each loan will have one interest rate. The old tiered loans have been collapsed and capped at their equivalent effective rates of either:
3.75%pa - the DSH Base Rate,
4.5%pa - the DSH Intermediate Rate, or
6.85%pa - the DSH Standard Rate,
depending upon the structure of those tiered loans. Those rates are capped as maximum rates which will apply.
- While market rates are low, rates will vary each month at 1.5 percentage points below the Benchmark rate if that calculated rate is lower than the capped rate.
- At a market rate of 6.74%pa, the maximum DSH rate will be 5.24%pa for that month.
- The 4.5%pa and 3.75%pa rates will not vary unless the Benchmark Rate fell below 6%pa and 5.25%pa respectively.
- The amending legislation provides for a guarantee that nobody will be worse off from these changes.
- Additional Advances and Advances for Essential Repairs are also capped at 6.85%pa and variable with a 1.5%pa subsidy guarantee as described above.
Amending Legislation
The amending legislation received Royal Assent on 27 November 1997 and provided for a period of three months within which the necessary changes to Clause 11 of the Agreement were to be made. Clause 11 governs the calculation and payment of subsidy and required changing in order to pay the guaranteed 1.5%pa rate of subsidy. The effect being to reduce the rate paid by borrowers.
General Orders
The references to interest rates in the General Orders have been amended to reflect the change from fixed rates to variable where appropriate. The following revised and new GOs are issued accordingly.
Entitlement
Chapter 2 DSH Legislation. The amending legislation has been inserted into Chapter 2. This includes amended or new Sections 31, 33, 34, 35, 35AA, 35AB, 35AC and 35AD. It also includes a new definition of 'Limit' in Schedule 1.
GOs 3.3.1 and 3.4.5 have been amended to include references to variable rates if the Benchmark Rate is below 8.35%pa.
GO 3.4.7 has been inserted to make reference to a 'top-up' facility if the interest rate and term of a new Additional Advance is compatible with an existing advance. This is aimed at achieving administrative efficiencies, better customer service and could also have a fees impact for borrowers.
GO 3.5.3 has been amended to include a note regarding the continuation of subsidy for up to six months after the sale of a home where the borrower intends to acquire another home with DSH assistance within six months of the sale. This will overcome the need to apply for a certificate of entitlement in these circumstances. This is also aimed at achieving administrative efficiencies, better customer service and could also have a fees impact for borrowers.
GO 3.5.4 has been amended to include the revised definition of 'limit' in the Agreement. This is necessary to allow capitilisation of fees to the limit.
GO 3.5.5 has been amended to clarify the interest rates applicable to further advances, particularly where the previous advance was an old tiered loan.
Chapter 5 Legislation re Relief Schemes has been amended to include the amended Section 35.
GO 7.4.2 has been amended to include a reference to a variable rate if the Benchmark Rate is below 8.35%pa.
A new GO 7.4.4 has been inserted referring to the availability of a 'top-up' facility if the interest rate and term of a new Advance for Essential Repairs or Widow Advance is compatible with an existing advance.
GO 10.17 has been amended slightly in view of the abolition of tiered loans.
Appendix A Widows Table has been amended to reflect the changes to interest rates where applicable.
Appendix C which illustrated the former arrangements for Additional Advance interest rates has been deleted from the GO's. It is no longer applicable.
An amended Index has also been prepared.
Because of the extent of these changes, the entire Entitlement General Orders have been reprinted. Please replace the existing Entitlement GOs with the revised version.
Effect on previously issued NOIs
This instruction replaces the instruction regarding Additional Advance interest rates in NOI 54 (i.e. delete the passages regarding Measure 3) and modifies the instruction re widows' entitlements in NOI 29.
Barry Telford
Branch Head
Housing and Aged Care
31 March 1998
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1998/611998-dsh-interest-rates
60/1998 Budget Measures 1997-98 - Anomalies & Eligibility
Defence Service Homes
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 60
Date of Effect: 3 November 1997
1997/98 BUDGET MEASURES
REVIEW OF ANOMALIES SINCE WWII – DEFENCE SERVICE HOMES ELIGIBILITY
Purpose
The purpose of this Instruction is to explain the effects of the amending legislation covering the changes to the DSH Scheme announced in the Budget of 13 May 1997.
Background
Details of the Budget measures were forwarded on 13 May 1997. The Defence Service Homes Act 1918 was subsequently amended by the Veterans' Affairs Legislation Amendment (Budget and Compensation Measures) Act 1997. The amending legislation received Royal Assent on 3 November 1997. The DSH measures apply from the date of Royal Assent.
The change to Defence Service Homes eligibility comes about following a review of anomalies in Repatriation benefits in respect of various groups of veterans with overseas service since WWII. The definition of 'Australian Soldier' has been extended to cover these groups in the following manner.
The official end date for WWII has been extended to 30 June 1951. This extends eligibility to those who served with the British Commonwealth Occupation Force (BCOF) in Japan during the period 3 January 1949 to 30 June 1951 inclusive.
A new Sub-section 4(1)(gc) has been inserted to extend eligibility to those with operational service in accordance with Section 6D of the Veterans' Entitlements Act 1986 (the VEA). This covers those who were assigned for service:
- in Singapore at any time during the period from and including 29 June 1950 to and including 31 August 1957; or
- in Japan at any time during the period from and including 28 April 1952 to and including 19 April 1956; or
- in North East Thailand (including Ubon) at any time during the period from and including 31 May 1962 to and including 31 August 1968.
It also covers those who were attached to the Far East Strategic Reserve (FESR) at any time during the period from and including 2 July 1955 to and including 27 May 1963.
A new Sub-section 4(1)(gd) has been inserted to extend eligibility to those whose first service began on or before 14 May 1985 and who have rendered operational service in accordance with Section 6E of the VEA. This covers those who were assigned for service:
- in the demilitarised zone between North and South Korea after 18 April 1956 (NB no end date); or
- on HMAS Vampire or HMAS Quickmatch in Vietnam during the period from and including 25 January 1962 to and including 29 January 1962.
A new Sub-section 4(1)(ge) has been inserted to extend eligibility to those whose first service began on or before 14 May 1985 and who have rendered warlike service as defined in Sub-section 5C(1) of the VEA. That definition reads -
'warlike service means service in the Defence Force of a kind determined in writing by the Minister for Defence to be warlike service.'
A determination of warlike service has been made in relation to members of the Australian Defence Force who rendered service in Vietnam (Southern Zone) during any period between 12 January 1973 and 29 April 1975 inclusive. Any future determinations of warlike service will extend DSH coverage automatically to those whose first service began on or before 14 May 1985.
Policy to be applied
Any person with the above service is eligible for DSH assistance in respect of that service. Other provisions of the Act are then to be applied as appropriate.
General Orders
The following revised and new GOs are issued.
Eligibility
GO 1.2.1 has been amended to include the new areas and dates of operational and warlike service.
GO 3.2.1 and 3.2.2.6. The official end date for World War II has been changed to 30 June 1951 to allow coverage of members of the British Commonwealth Occupation Forces (BCOF).
GO 3.2.2.7 has also been amended to include reference to the BCOF.
GO 4.4.1 has been amended to include a reference to those who were assigned for service in Singapore during the period 29 June 1950 to 31 August 1957 inclusive as being eligible, in addition to those who were allotted for duty.
A new Chapter 5 is inserted covering service in Japan, Korea (DMZ), the FESR, North East Thailand (incl. Ubon) and extended periods in South Vietnam.
Existing Chapters 5-13 have been renumbered 6-14.
New GO 5.3.2 includes a copy of the Instrument which lists the ships attached to the FESR.
New GO 5.3.3 includes a copy of the Instrument which determines ADF service in South Vietnam between 12 January 1973 and 29 April 1975 inclusive as being warlike service.
New GO 6.3.4 (previously GO 5.3.4) has a new instrument inserted which includes a list of ships for Vietnam service. It replaces the existing instrument.
An amended Index has also been prepared.
Because of the extent of these changes, the entire Eligibility General Orders have been reprinted. Please replace the existing Eligibility GOs with the revised version.
Effect on previously issued NOIs
This instruction has no effect on previously issued NOIs.
Barry Telford
Branch Head
Housing and Aged Care
26 March 1998
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1998/601998-budget-measures-1997-98-anomalies-eligibility
1997
Place holder node for 1997
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1997
56/1997 Government Charges
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 56
Date of Effect: 1 July 1997
GOVERNMENT CHARGES
Purpose
The purpose of this Instruction is to advise a change of fees charged by the ACT government.
Background
State governments charge FID and BAD tax on a range of financial transactions. Until now the ACT government did not charge BAD tax but had a higher rate of FID. To bring the ACT more into line with the States, the ACT government has, from 1 July 1997, introduced BAD tax at the same rates as the majority of States and, at the same time, reduced FID from 10 cents per $100 to 6 cents per $100.
General Orders
Attached are amended pages for the Verification General Orders reflecting these changes. Please replace the existing pages 57 & 58 with the amended version. This Instruction has no effect on any operative NOI.
BARRY TELFORD
Branch Head
Housing & Community Support
23 July 1997
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1997/561997-government-charges
54/1997 DSH Budget Measures - August 1996
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 54
Date of Effect: 5 March 1997
DSH BUDGET MEASURES - AUGUST 1996
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918 BY THE VETERANS' AFFAIRS LEGISLATION AMENDMENT (1996-97 BUDGET MEASURES) ACT 1996
Purpose
The purpose of this instruction is to explain the effects of the amending legislation covering the changes to the DSH Scheme announced in the Budget of 20 August 1996.
Background
Details of the Budget measures were forwarded on 20 August 1996. The Defence Service Homes Act 1918 was amended by the Veterans' Affairs Legislation Amendment (1996-97 Budget Measures) Act 1996. The amending legislation received Royal Assent on 5 March 1997. All DSH measures are to apply from the date of Royal Assent.
The August 1996 Budget Measures were:
1. Extend eligibility under the Defence Service Homes Act 1918 to persons who served in Cambodia, the former Yugoslavia and Somalia within the dates specified in Schedule 2 to the Veterans' Entitlements Act 1986 and whose first service in the Defence Force began on or before 14 May 1985;
2. Extend eligibility for Defence Service Homes (DSH) loans to 'veteran widowers' of WWII women; and
Background
Measure 1. Veterans whose first service in the Defence Force began on or before 14 May 1985 (except for those who elected in 1991 to revoke their DSH entitlement) are eligible under the DSH Scheme. Those who enlisted on or after 15 May 1985 are generally eligible under the Defence HomeOwner Scheme. Because of a break in service, some veterans who enlisted before 15 May 1985 and who have not yet served for more than 6 years do not qualify for DSH assistance as a 'Regular Serviceman', but may do so at some stage in the future provided they serve in excess of six years in relation to their latter enlistment. To date they have been excluded from assistance whereas their colleagues who enlisted later and who also served in Cambodia, Yugoslavia and Somalia can obtain loans under the Defence HomeOwner Scheme. There is a small number who are not eligible under either the DSH Scheme or the Defence HomeOwner Scheme because they first enlisted before 15 May 1985.
Eligibility under the DSH Act stems from having served on designated war service or for certain minimum periods of peacetime service. For those who enlisted on or after 17 August 1977, the required minimum period of peacetime service is a period in excess of six years.
In May 1985 it was announced that the DSH Scheme would be closed to persons whose first service in the Defence Forces commenced after 14 May 1985. The replacement scheme, the Defence HomeOwner Scheme (DHO), commenced operation in 1991. In 1993, eligibility under the DHO Scheme was extended to cover operational service in Cambodia, the former Yugoslavia and Somalia. The Veterans' Entitlements Act 1986 was also amended by the addition of items 12, 13 and 14 to Schedule 2. At the time no action was taken to extend the same coverage to DSH entitled persons because of the perception that they would already be entitled to assistance as they would have completed more than 6 years' service. This has since been found not to be the case.
This measure will overcome the current anomaly by extending coverage as an 'Australian Soldier' in the DSH Act to veterans who were allotted for duty in the areas described in items 12, 13 and 14 of Schedule 2 to the VEA and whose first service in the Defence Force began on or before 14 May 1985.
Measure 2. The May '95 Budget initiative extending eligibility to members of the WWII Women's Services guarantees those persons access to certificates of entitlement for initial assistance irrespective of whether they were previously assisted as spouses or widows of eligible ex-servicemen. That same guarantee was not extended to eligible ex-servicemen who were spouses of these WWII ex-servicewomen. To date therefore, widowers who have previously used their entitlement as ex-servicemen have not had ready access to assistance as the widowers of the newly eligible ex-servicewomen. This outcome could be seen as discriminatory.
This measure therefore addresses the issue of unintended discrimination against 'veteran widowers' of WWII women who have previously used their own entitlement to DSH assistance. WWII 'veteran widows' of veterans are presently entitled to such assistance under the Act.
Policy to be applied
Measure 1. Eligibility under the Act as an 'Australian Soldier' has been extended to include those who served in Cambodia, the former Yugoslavia and Somalia within the dates specified in Schedule 2 to the VEA and whose first service in the Defence Force began on or before 14 May 1985. Any person who has served in these areas during these times is eligible to receive a certificate of entitlement provided other provisions of the legislation are satisfied.
Measure 2. The same entitlement protection afforded to the WWII ex-servicewomen who gained eligibility from the May 1995 Budget measure is extended to 'veteran widowers' of those women. This means that 'veteran widowers' of the women listed in Subsection 2AA are entitled as widowers independent from any entitlement as veterans in their own right. This includes concurrent assistance on both entitlements if the person has a remaining entitlement as the veteran.
Changes to the Act
In the absence of a consolidated version of the Act as amended, details of the legislative changes are set out below.
Measure 1. Instead of inserting a new paragraph (gd) in the section 4 definition of "Australian Soldier" to include the three new operational areas, it was decided to merge the existing (gc) with (gb) and include the new areas in the amended paragraph (gb). The VALA Budget Measures Act 1996 therefore amended the DSH Act as follows:
1 Subsection 4(1) (paragraph (gb) of the definition of Australian Soldier)
Omit "the operational area described in item 10", substitute "an operational area described in item 10, 11, 12, 13 or 14".
2 Subsection 4(1) (paragraph (gc) of the definition of Australian Soldier)
Repeal the paragraph.
Measure 2. The entitlement protective provision for WWII veteran widowers in the VALA Budget Measures Act 1996 amended the DSH Act as follows:
3 After subsection 4(2AB)
Insert:
(2AC) For the purposes of the definitions of further advance and initial advance in subsection 4(1), a man who:
(a) was an eligible person in his own right; and
(b) is the widower of a person of a kind referred to in subsection (2AA);
is not taken to have been a purchaser or borrower, merely because he previously became a purchaser or borrower on the basis that:
(c) he was an eligible person in his own right; or
(d) his wife was an eligible person and he and she were, under subsection 4A( 1 ), together treated as an eligible person for the purposes of this Act; or
(e) his wife was an eligible person and he became an eligible person because his wife died; or
(f) he was an eligible person because he was a dependent parent.
Changes to General Orders
Chapter 7 of the Eligibility General Orders has been amended to include the additional operational areas. An amended Index and Schedule 2 to the VEA have also been prepared. Please replace existing pages 3-4, 31-32 and 65-66 with the amended pages.
A new Entitlement GO 11.5 covering 'veteran widowers' of WWII women has been prepared. New Index pages 1-3 are also attached. Please replace existing pages 1-3 and 63 of the Entitlement GO's with the amended pages.
A revised Widow/Widower table in the Entitlement General Orders will be issued as soon as possible.
Effect on Previously Issued NOI's
This instruction complements COI 29 of 25 July 1994, COI 26 of 19 May 1994, COI 13 of 25 June 1991 and COI 11 of 1 March 1991
ARTHUR GUNNING
for Ag Branch Head
Housing & Community Support
10 March 1997
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1997/541997-dsh-budget-measures-august-1996
1996
Place holder node for 1996
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996
53/1996 Eligibility - Medical Discharges
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 53
Date of Effect: On receipt
6443
ELIGIBILITY -- MEDICAL DISCHARGES
Purpose
The purpose of this instruction is to clarify the policy regarding medical discharges from the Forces and resultant determinations of eligibility under s4AAA of the Defence Service Homes Act 1918.
Background
A recent case decided by the Federal Court in favour of the applicant has highlighted the need to refine the policy regarding medical discharges and determinations of eligibility.
The case involved an applicant who had enlisted for six years and became an assault trooper. Bad fortune befell him in his fifth year of service: while parachuting, an activity approved by his Commanding Officer, he broke his ankle. It was a serious injury, putting him in hospital for some months and subsequently causing his superiors to rate his fitness as 'below medical standard'. That meant he could no longer be an assault trooper.
His superiors counselled him in hospital. He was told that he had a choice: he could transfer to another corps and be a storeman, or he could be discharged, at his own request, on medical grounds. He chose the latter. He did not want a corps transfer, partly because he wanted to be an assault trooper, not a storeman, and partly, it seems, because he was told that there would be little future for him in the Army, there being, apparently, a process in train to weed out members who were not 100 per cent fit. He requested, and was eventually granted, a discharge.
Some years later he applied for a notice of eligibility under the Defence Service Homes Act 1918. The application was declined at both the primary and review decision stages because of advice from the Department of Defence that his discharge was not by reason of 'invalidity or physical or mental incapacity to perform duties'.
A subsequent appeal to the AAT affirmed the earlier decisions, but in reaching its decision, the AAT raised a jurisdictional issue of major importance. That issue was whether the decision-maker (the Secretary of DVA) has the power, when determining eligibility under the Act, to 'go behind' the Army's stated reason for discharge (ie the reason contained in the member's discharge record). Until the Court hearing there had been conflicting authority on this point, but the AAT member clearly thought there was such power. In other words, the AAT held that it could take other matters into account in deciding an issue under Subsection 4AAA(1)(b) and not rely solely on the reasons for discharge as recorded by Defence.
Subsequent appeals by the applicant in regard to his eligibility and a cross appeal by the Department in regard to the jurisdictional issue were heard by the Federal Court recently. The Court decided in favour of the applicant on the eligibility matter and against the Department on the jurisdictional issue.
In deciding upon the jurisdictional issue, the Federal Court expressed the view that there are good reasons for a construction of s4AAA of the DSH Act that not only allows the decision-maker to determine the issue, but also requires him or her to do so. To rely on the military's stated reason could lead to injustice in some cases. The reason may have been erroneously or misleadingly stated. The potential for injustice stems from the inflexibility of an approach that treats words used in one context as having clearly-defined, 'objective' meanings apt for application in another.
In a sense, this confirms the long held view that the Secretary and appointed delegates determine eligibility under the DSH Act and not officers in the various Defence records offices.
In the case before it, the Federal Court considered the discharge term 'at own request'. It commented that on the face of it, this implies that the member asked to leave instead of being asked to leave. The term is simply one of the categories that is apparently meaningful to the Army for its purposes, but it does not necessarily bear upon the criteria for determining whether a member should get a subsidised home loan or not. It obscures a very real possibility: an incapacitated or invalid soldier might seek, at his/her own request, to be discharged.
The Federal Court expressed the view that the DSH Act is beneficial legislation and should be construed beneficially in favour of the applicant. The eligibility provisions of the Act in relation to peacetime service have the purpose of providing a benefit to people who have spent in excess of 6 years in the military service of their country or to people who have committed themselves to 6 years service and would have so served but for some legitimate reason such as, say, a medical one. To construe the Act in a way that would necessarily preclude further enquiry into the eligibility for a home loan of a person such as the applicant, whose formal record of service does not happen to include the words 'discharged on the grounds of invalidity or incapacity to perform duties' but whose claimed actual reason for discharge was his physical inability to perform military duties, would tend against the Act's beneficial purpose.
The substantive issue, the subject of the appeal before the Federal Court was whether, within the true meaning of s4AAA of the DSH Act, the applicant was discharged on the ground of invalidity or physical or mental incapacity to perform duties.
The Court found that the AAT took a narrow view, taking the section to refer to a discharge on account of inability to perform any military service. The Court expressed the view that there is nothing to suggest that the word 'duties' is to be understood to mean 'all military duties' or 'any military duty'. In the result there is some elasticity in the section: whether there has been a discharge on the ground of 'incapacity to perform duties' can only be judged in the circumstance of each case: it becomes a question of fact. It is entirely consistent with the beneficial nature of the legislation.
The Federal Court expressed the view that the question for the decision maker, when determining eligibility would be this:
'Is the applicant to be regarded, as a matter of ordinary language, as having been discharged on the ground of his or her incapacity to perform duties?'
It is no more than a restatement of that test to put it in the following way, which may perhaps, be more helpful to a decision maker:
'Is it fair to say that physical or mental incapacity for some or all military duties was the factor actuating the military discharge of the person in question?'
The test, as so framed, does not involve distractions of enquiring whether:
(a) the person's discharge was voluntary or involuntary;
(b) the applicant for a DSH loan had a remnant capacity to perform some military duties or none; or
(c) there were or were not other factors also operating to bring about the discharge.
It is enough if incapacity to perform some military duties was a sufficiently substantial and operative factor that it is reasonable to say that that was the ground of the discharge.
On reflection, the basic questions in this case were whether the applicant was committed to serving for the basic service period, and if so, whether that service ended by reason of medical incapacity to perform duties. The answer was 'yes' on both counts, notwithstanding that service records indicated that he was discharged 'at own request'. There was nothing known about the applicant that would suggest that he had any intention of not serving for the basic service period service had he not sustained the injury which made him unfit for further service as an 'assault trooper' during the fifth year of his service. Officially the Department of Defence gave him a medical classification as being 'below medical standard'. It is also worth noting that the weekend activity (parachuting) which caused the injury was directly related to his Army occupation. Here was a young soldier so dedicated to what he was doing in the Army that he spent his leisure time perfecting the skills so necessary to doing his job well. This reinforces the evidence of the commitment he had at the time.
Policy
It is important for individuals like the successful appellant in this case, that we learn from cases like this. It is also important that this is not seen as a criticism of those who dealt with the case at primary and review decision stage. Their decisions after all, were affirmed on appeal to the AAT. This is the very reason that appeal mechanisms exist. Often legal opinions vary in interpretations of the law and often full bench hearings are decided in the majority and not unanimously.
The Federal Court's decision in this case confirms the view that there is nothing to prevent the Secretary and appointed delegates from taking other matters into consideration, other than the enlistment and discharge details as recorded by Defence, when determining eligibility. There is nothing new in this approach. An example in recent years is detailed in Central Office Instruction No 35 of 28 October 1994 where a benevolent approach to establishing eligibility of WWII female veterans was promulgated, notwithstanding the effect that documents they may have signed when enlisting had on their eligibility.
Obviously we will continue to rely heavily on information provided on official Defence records, whether it is provided by the applicant under 'best evidence' or direct by the Department of Defence through a 'Request for Service Details'. However, in any case where the applicant disputes the accuracy of information provided, further information should be sought from any relevant source to enable an informed decision to be made. Where it is established that a medical condition was a factor in an applicant's premature discharge, notwithstanding that officially, the discharge was not on the ground of invalidity or physical or mental incapacity to perform duties' a benevolent approach to determining eligibility is to be followed after considering the following basic question.
'Is it fair to say that physical or mental incapacity for some or all military duties was the factor actuating the military discharge of the person in question?'
General Orders
Eligibility General Order 9.2.4.2 has been amended to incorporate this change of policy. This opportunity is also taken to include a reference to 'open ended enlistments' in the same GO following another case recently received. Although 'open ended enlistments' were introduced for non commissioned officers from 1 July 1988, certain applicants had some first service before 15 May 1985 and are seeking assistance under the DSH Act. Under 'open ended enlistments' soldiers enlist until their normal retirement age (55 years). Discharge will not be granted without 6 months' notice and until the appropriate Return of Service Obligation has been fulfilled (for most soldiers - 4 years). As such enlistments are open ended, all soldiers with this form of enlistment satisfy the minimum requirement of enlistment for 'not less than 6 years' as specified in s4AAA(1)(b).
Also included is a complete schedule to the War Gratuity Act 1945 which was affected by a pagination problem when NOI 47 was issued earlier in the year. Amended pages 3 and 4 of the Eligibility GO's Index are also attached. This opportunity is also taken to update the NOI Index.
Attached are amended pages for the Eligibility General Orders. Please replace the existing pages 3-4 and 39-48 with the amended version. This Instruction has no effect on any previously issued NOI.
KERRY BLACKBURN
Branch Head
Housing & Community Services
29 November 1996
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996/531996-eligibility-medical-discharges
52/1996 Uniform Consumer Credit Code - 011196
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 52
Date of Effect: 1 November 1996
UNIFORM CONSUMER CREDIT CODE - 1 NOVEMBER 1996
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918 BY THE VETERANS' AFFAIRS LEGISLATION AMENDMENT ACT (NO 1) 1996
Purpose
The purpose of this instruction is to explain the effects of the Uniform Consumer Credit Code and of the complementary amendments to the Defence Service Homes Act 1918 on the Defence Service Homes Scheme.
Background
In July 1993, national agreement was reached to introduce uniform legislation to regulate the provision of consumer credit. The resultant Uniform Consumer Credit Code (the Code) applies to all credit provided in the course of business of a credit provider to a borrower who is an individual, or strata corporation, and if the credit is provided wholly or predominantly for personal, domestic or household purposes.
The Code provides greater protection for borrowers and makes lending institutions more accountable in their dealings with their customers. It came into effect in all States and Territories on 1 November 1996. However, Tasmania has a two staged implementation - 1 November 1996 for national lending institutions which have obtained the necessary Ministerial approval and 1 March 1997 for the remaining lending institutions.
This instruction is intended to explain the impact of the Code on our dealings with members of the veteran community on DSH matters. It also explains the changes to the Defence Service Homes Act 1918 which are directly related to the commencement of the Code.
The Code appears as an Appendix to the Consumer Credit Act of each State and Territory. However, as the Code is State and Territory legislation, it was recognised that there could be a conflict in legal rights for DSH borrowers under some provisions, because DSH loans are provided under Commonwealth legislation. This potential conflict would not necessarily have been resolved by relying on Section 109 of the Constitution which provides that Commonwealth law shall prevail over State law where they cover the same subject and are in conflict.
To ensure that DSH borrowers have consumer rights similar to those that other borrowers have under the Code, complementary amendments to the Defence Service Homes Act 1918 were introduced into Parliament on 22 May 1996 to remove any potential conflict. Those amendments were contained in the Veterans' Affairs Legislation Amendment Act (No 1) 1996 which received Royal Assent on 8 November 1996. The DSH Act amendments provide for concurrent operation of the Code apart from matters contained in the amending Act.
Amendments to the Agreement between the Commonwealth and the Westpac Banking Corporation are also necessary and are presently in draft. These changes will adopt certain elements of the Code which provide more favourable conditions for clients than are currently provided, and protect the Bank from losses incurred as a result of actions of Commonwealth officers. Details of the amendments to the Agreement will be explained once that document has been signed by the respective parties.
Staff Awareness Sessions
Staff awareness sessions on the Uniform Consumer Credit Code have been conducted in each State Office over the past few weeks in order to ensure that staff are across the issues and that the risk of our breaching the Code are minimised. This instruction therefore will not repeat the detail of the extensive training notes provided to staff as part of the staff awareness exercise. Rather it is meant to highlight the Code's impact and explain the changes to the Defence Service Homes Act 1918 which complement the introduction of the Code.
The Code's Impact
Generally we need to be aware of the Code's provisions as contained in the training notes referred to above. Specifically, we need to be aware of those provisions which directly impact on the administration of the DSH Scheme. In summary they are:
- A requirement for the credit provider to disclose any commission payable for the introduction of credit business financed by a loan contract. We may receive enquiries from members of the veteran community about this aspect, as certain business referred to Westpac attracts commission under the Agreement between the Commonwealth and the Bank.
- A number of provisions imposing Penalty units for non compliance.
- A provision that interest charges on new loans are not to exceed the daily balance method of calculation.
- A provision prohibiting third party mortgages.
- Special provisions for hardship relief provide that: 'A debtor who is unable reasonably, because of illness, unemployment or other reasonable cause, to meet the debtor's obligations under a credit contract and who reasonably expects to be able to discharge the debtor's obligations if the terms of the contract were changed in a manner set out in subsection (2) may apply to the credit provider for such a change.' DSH borrowers will be able to apply for hardship relief under both the Code and the DSH Act. We have verbally agreed with Westpac that initially, hardship applications will be treated under the DSH Act. We could have a case where we refuse relief, yet the Bank might be inclined to approve it under the Code. In such cases we are to review the earlier decision. If we still refuse relief, we are to indemnify the Bank for any losses, costs, expenses etc incurred as a result of a hardship application under the Code. Bearing in mind that the cost of indemnifying the Bank could outweigh the cost of providing the relief sought, delegates are to exercise extreme care in reaching decisions in hardship cases. Advice should be sought from the National Office in any case which might cause the indemnity clause to be invoked.
- A provision for the court to re-open and consider changing a credit contract including unconscionable interest and other charges. The amendments to the DSH Act incorporate mirror clauses of sections 70, 71 and 72 of the Code but modified so as not to disadvantage DSH borrowers. The changes are explained in more detail later in this instruction.
- A number of provisions regarding 'Related Sale Contracts'. Under section 115, the Agreement between the Commonwealth and the Westpac Banking Corporation would be classed as a sale contract. Under the definition in section 117, DSH and Westpac would be classed as 'linked credit providers'. DSH would be classed as a 'supplier' in that we regularly refer persons for the purpose of obtaining credit. (ss117(1)(b) refers). Under s118 of the Code, the credit provider is liable with respect to suppliers' misrepresentations. However, there will be a clause inserted into the Agreement indemnifying the Bank from any liability under the Code. DSH staff therefore must be particularly careful in their dealings with applicants and borrowers. This extends to what we say, what we write and what we advertise. Accordingly, we have subjected our standard letters to UCCC scrutiny. Any which affect the Bank are also to be cleared by the Bank and this is in hand.
- A number of provisions regarding 'Related Insurance Contracts'. There is no doubt that our insurance activities are covered by section 132 of the Code in that the scheme provides insurance over mortgaged property in connection with a credit contract. However, borrowers are free to insure with whom they wish, and so it is most unlikely that any of the Code's other provisions will have an impact.
- A number of provisions regarding advertising. Section 140 provides that a person must not publish an advertisement that states or implies that credit is available unless the advertisement complies with the section. Cost of credit must contain the annual percentage rate or rates. We must be in the habit of quoting pa in every reference to rates. All DSH advertisements are to be cleared through the National Office and Westpac. There are penalties for false or misleading representations.
Related Issue
There is one further change to the DSH Scheme which does not arise directly from the introduction of the Code. Under current arrangements, the monthly repayments on old DSH loans funded before the sale to Westpac are due on the first day of each month. Repayments on new loans funded by Westpac since the sale are due on the fifth day of each month. These repayment days are defined in the Agreement between the Commonwealth and Westpac as 'rest days'. Having two rest days when one would suffice is administratively cumbersome. Amendments to the Act to coincide with the introduction of the Code provide a timely opportunity to remove one of the rest days. No client would be disadvantaged by moving the rest days which currently fall on the 1st of the month to the 5th of the month.
It has therefore been decided to abolish the rest days which occur on the 1st day of the month on Defence Service Homes (DSH) mortgages where applicable and replace them with rest days which occur on the 5th day of the month for administrative simplicity.
Changes to the DSH Act
Details of the changes to the DSH Act are as follows:
(i) Amendment to Section 4
As another Supplementary Agreement is to be implemented, it is necessary to change the current definition of the term 'agreement' in section 4. It is also necessary to introduce a number of new definitions in section 4 clarifying the interpretations to be applied and the meanings of terms used in the amendment.
In order to clarify any doubt about the status of the UCCC in relation to the DSH Act, a new Section 4D provides for the concurrent operation of the Codes of the States and Territories apart from matters covered in the Amending Act itself.
(ii) New Provisions to Give Courts Re-opening Powers Similar to those Contained in Sections 70, 71 & 72 of the Uniform Credit Code, Modified so as not to Disadvantage DSH Clients
The DSH Act is amended to incorporate most of the provisions in Sections 70, 71 and 72 of the Consumer Credit (Queensland) Act 1994 which form the basis of all States' and Territories' Consumer Credit Acts.
Section 70 of the Code provides for a Court to re-open unjust credit transactions. In deciding whether a term of a contract was unjust, the court may have regard to a number of factors. One such factor is the age of the mortgagor.
Under the agreement between the Commonwealth and the Bank, the Bank is not obliged to make an advance unless the lending criteria in Schedule 'C' to the Agreement are satisfied. Schedule 'C' contains the criteria which are to be applied. These criteria differ from the Bank's normal lending criteria. As the age of the borrower is excluded from Schedule C, the Bank is specifically prohibited from taking age into account. The effect of this is that the Bank may be obliged to make a loan under a Commonwealth Scheme but in doing so, may put itself at jeopardy under a State law.
To avoid this, the Bank is exempted from Section 70 of the Code by the amendment to the DSH Act mirroring Section 70 but for changes necessary to reflect the special provisions of the DSH Act and Agreement. The changes are detailed as follows.
Section 70(2) of the Code lists matters (a) to (o) which may be considered by the Court in determining whether a particular credit contract, mortgage or guarantee is unjust. Sub paragraph (f) provides:
'(f) whether or not the debtor, mortgagor or guarantor, or a person who represented the debtor, mortgagor or guarantor, was reasonably able to protect the interests of the debtor, mortgagor or guarantor because of his or her age or physical or mental condition;'
The DSH Act equivalent of Sub-section 2(f) of the Code will apply:
(a) in full only to third party mortgagors or guarantors; and
(b) in part to borrowers - that is, only in respect of physical or mental condition, not in respect of age.
Without this limited application, the policy of excluding the applicant's age as a factor in granting a loan would be undermined. Further, if the Code provision were inserted as is, the Court may give the clause a wider meaning than is intended.
For the same reasons, Sub-section 70(2)(l) of the Code is not mirrored in the proposed amendments. That sub-section allows the Court to consider whether at the time the contract was entered into, the borrower would not have been able to repay the loan in accordance with its terms at all, or not without 'substantial hardship'. The inclusion of a similar provision would conflict with the policy of not considering the applicant's age when granting loans.
A list of further matters to be considered by the Court under this section has been added. These are that:
(a) the Bank and the Commonwealth have entered into an agreement for the provision by the Bank of Subsidised Advances;
(b) the Bank is required to provide a Subsidised Advance if the requirements of the Act and the Agreement are satisfied;
(c) the interest rate applicable to a Subsidised Advance is determined by the Act; and
(d) in some circumstances, the Bank would not provide advances to an Eligible Person if the advance was assessed on ordinary commercial lending criteria rather than the criteria set out in the Act or the Agreement.
A provision has also been included that the Court is not to have regard to:
(a) any inequality in bargaining power between the Bank and the borrower which arises because an Eligible Person who wishes to obtain a Subsidised Advance may only apply to the Bank and not another financial institution for that Subsidised Advance; and
(b) the age of the borrower.
Sub-section 70(6) of the Code describes the circumstances in which s70 does not apply. The DSH amendment provides that the section does not apply to:
(a) a change to a contract brought about by a change to the DSH Act, any other Act or the Agreement;
(b) a contract where the borrower is not an individual or where the purpose of a loan is not predominantly for personal, domestic or household purposes; and
(c) a contract, mortgage or guarantee entered into before the commencement date.
The DSH amendment also provides that it is not possible for a borrower to seek review of interest charges payable in accordance with the Act on the grounds they are unjust or unconscionable. This is necessary because:
(a) the interest calculation method set out in Clause 8.1 of the Agreement may produce an amount of interest which exceeds that permitted by Section 26(1) of the Code; and
(b) in any event, it is possible that interest rates prescribed by the Act may exceed market rates.
Section 71 of the Code which deals with the powers of the Court if it does re-open a transaction is reflected in the DSH Act.
Likewise, Section 72 of the Code in so far as it relates to fees and charges (but not interest rates) is reflected in the DSH Act.
These matters are dealt with by inserting new provisions into the DSH Act under the following headings:-
Sub-sections 23A Power to reopen unjust transactions
23B Matters to be considered by court
23C Unforeseen circumstances
23D Conduct
23E Orders on reopening transactions
23F A court may review unconscionable fees and charges
23G Time limit
23H Exceptions
(iii) New Provision to Provide Access to Legal Aid
An amendment to the Defence Service Homes Act 1918 (new Subsection 23J) provides for access to Legal Aid to clients wishing to re-open transactions under the new provision.
(iv) New Provision to Specify Appropriate Court for Hearing Disputes
An amendment to the Defence Service Homes Act 1918 (new Subsection 23K) provides for an appropriate court to hear cases brought under the new re-opening provision, bearing in mind that some clients will have DSH loans and 'top-up' finance secured under the one mortgage.
(v) Change in Interest Charges from Monthly to Daily Balances
Clause 8.1 of the Agreement between the Commonwealth of Australia and the Westpac Banking Corporation provides for interest on subsidised advances to be calculated on the outstanding principal at the end of the preceding month.
Section 26 of the Code provides that the maximum interest charge that may be imposed is the amount determined by applying the daily percentage rate on unpaid daily balances.
The daily balance interest charge method is regarded as more favourable for clients than is the monthly balance charge method.
Accordingly, the DSH Act amendment (new Subsection 35A) will allow the Agreement to impose interest on unpaid daily loan balances rather than on unpaid monthly balances for all existing and future DSH loans. Section 45 of the Act which currently nullifies any attempted change of Clause 8.1 of the Agreement is specifically addressed by new Subsection 45(2). The restriction on changing Clause 8.1 will be re-imposed after the change is made. As the method and timing of subsidy verification and payment will also be changing from monthly in advance to monthly in arrears, several of the sub-clauses of Clause 11 of the Agreement will also require amendment. As they too are restricted by the provisions of Section 45 of the Act, the legislative amendment addresses this restriction and re-imposes it three months after Royal Assent to the Bill.
These changes, together with the commencement clauses in Item 7 of the amending Act, provide that the Bank will charge interest on new DSH loans based on the daily balance method from 1 November 1996. They also provide for the conversion of the existing loan portfolio to the daily balance method of interest calculation from 1 June 1997. Each contract between the Bank and a borrower affected by the change will be amended by force of law. A joint Westpac/DSH letter explaining the change will be sent via a mail-out to all existing borrowers a month or so prior to the change.
(vi) Change in Rest Days
The amending legislation (Subsection 35A para (2)) makes special provision for the change in 'Rest Days' for Specified Portfolio Assets from the 1st to the 5th of the month, to align them with the 'Rest Days' for Subsidised Advances. The legislation will override the terms of all existing mortgage documentation. This change will occur on 1 June 1997 moving that rest day to the 5th of June. This will mean that after 5 June 1997, the monthly repayments on all DSH loans will be due on the 5th of the month.
Summary of Impact
The Code commenced on 1 November 1996. Associated amendments to the Defence Service Homes Act 1918 also commenced with effect from that date.
This means that we will need to be mindful of the implications of the Code in our dealings with members of the veteran community on any financial credit issue, including maintaining an awareness of their consumer rights under the law.
The impact for the DSH Scheme is that from 1 November 1996, new DSH loans will have loan interest calculated on the daily balance method rather than the current monthly balance method. The existing 100,000 loans will remain under the monthly balance method until 1 June 1997, at which time they will be converted to the daily balance method.
At the time of the conversion, the timing of verification and payment of the monthly subsidy claim will change from being in advance to being in arrears. The usual monthly payment for June 1997 therefore will not occur. The July 1997 subsidy payment will represent payment in arrears from the end of the period covered by the May 1997 payment.
The change in the 'Rest Days' for specified portfolio assets from the 1st to the 5th of the month will also occur on 1 June 1997. This will mean that after that date, the monthly repayments on all DSH loans will be due on the 5th of the month.
DSH staff will need to exercise due caution in any of their dealings which implicate or affect the Bank and be mindful of the Indemnity clauses in the Agreement.
Local forms used and all advertising material must be cleared through the National Office in the first instance. If necessary, they will be cleared through Westpac as well.
Amendments to the General Orders
Amendments to the General Orders will be promulgated once the proposed changes to the Agreement are finalised.
Effect on Previously Issued NOI's
This instruction has no effect on previously issued NOIs.
KERRY BLACKBURN
Branch Head
Housing & Community Support
13 November 1996
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996/521996-uniform-consumer-credit-code-011196
50/1996 Disclosure of Information
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 50
Date of Effect: 1 August 1996
Disclosure of Information
Purpose
The purpose of this Instruction is to draw to attention the need to exercise caution before disclosing certain information about applicants to spouses and vice versa, even though they may be proposed joint tenants.
Background
A recent complaint to the Privacy Commissioner has highlighted the need for more caution with certain information about a veteran that his/her spouse may not have been aware of and vice versa if applicable.
In the case in hand, the applicant's service records showed that he had a period of leave without pay which reduced his effective service to less than the required minimum period necessary to establish eligibility for a DSH loan. When the veteran's wife phoned to find out the progress of the application, she was advised of the deficiency in her husband's service. The veteran's leave without pay was something that he had never disclosed to his wife and he considered it a breach of his privacy for us to have disclosed it to her.
It is understandable as to how this disclosure arose because the eligible person and spouse were joined under Section 4A and treated together as an eligible person accordingly. Either one of the parties enquiring about the application has the authority in that sense to be asking about its progress. However, in hindsight, disclosure of personal information about the other party should not have occurred.
Administrative Framework and Decision Making General Order 3.1 currently prohibits the disclosure of information which is properly confidential to one party only where the party to whom the information relates has indicated that the information is not to be released. This GO needs amendment in the light of this recent case.
Policy to be applied
It is prudent that we consider more carefully what information may be released to a spouse. There should be no problem in discussing the stages of application processing with either party. If, however, the process is affected by the personal circumstances of either party, discussions on the particular matter should only occur with that person. For example, if a service check reveals a period of leave without pay, absence without leave or other breaches of discipline, a medical related premature discharge, or that the veteran did not serve in an area as claimed, then those details are only to be disclosed to the veteran. An enquiring spouse should be informed that there is a delay in finalising the application and requested to ask the veteran to contact our office as a matter of some urgency. The details could then be discussed with the veteran without the risk of a breach of confidence.
General Orders
Attached are amended pages for the Administrative Framework and Decision Making General Orders. Please replace the existing pages 5-6 with the amended version.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
KERRY BLACKBURN
Branch Head
Housing & Community Support
31 July 1996
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996/501996-disclosure-information
49/1996 Cancellation of Subsidy in Deceased Estate Cases
National Office Instruction
amending DSH General Orders (1993 edition)
Instruction No. 49
Date of Effect: On receipt
CANCELLATION OF SUBSIDY IN DECEASED ESTATE CASES
Purpose
The purpose of this instruction is to clarify the policy to be applied in cancelling the subsidy payable in respect of a subsidised loan where the subject property is part of a deceased estate and there is no surviving spouse.
Background
The change to the administration of Defence Service Homes (DSH) subsidised loans to allow the cancellation of subsidy in deceased estate cases was announced in the May 1995 Budget. The amending legislation received Royal Assent on 14 November 1995. The amendments providing for cancellation of subsidy in deceased estate cases came into effect on the same day.
There are currently cases where there is a leakage of the benefit of DSH subsidised loans to ineligible persons. This occurs in deceased estates where there is no surviving eligible beneficiary.
The general thrust of section 22 of the Defence Service Homes Act 1928 (the Act) is to require the issue of a Certificate of Entitlement in respect of any proposed transfer of property which is subject to either a specified portfolio asset vested in the Westpac Banking Corporation (the Bank) or other security securing a subsidised advance. Subsection 22(3) of the Act specifically requires that a Certificate of Entitlement under section 22 may only be issued to a proposed transferee who is an eligible person. Under subsection 22(4) such a Certificate of Entitlement remains in force until the subsidy to which it relates ceases to be payable under the Act.
However, subsection 22(7) of the Act permits certain transfers to take place without a Certificate of Entitlement, including actions necessary to assist in the administration of deceased estates. A delay in the administration of the estate has to date, allowed the benefit of the subsidised loan to continue. As a result, ineligible persons have been receiving subsidised loan benefits under the DSH Act.
Policy to be applied
The Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Act 1995 inserted a new Section 27A into the Defence Service Homes Act 1918. Section 27A provides for the cancellation of a subsidy three months from the date of death of the last surviving member of a 'veteran/ spouse couple'. The legislation also provides for the Bank, upon cancellation of subsidy, to charge an interest rate in relation to the advance that is an interest rate applicable to similar loans provided by the Bank to mortgagors generally.
The powers of the Secretary are discretionary. As a matter of policy, the power is to be exercised in every case unless there are special circumstances. Special circumstances may be considered to exist where the deceased is survived by dependants who were dependent upon the deceased for their housing needs at the time of death. As an example, it is not intended that subsidy will be cancelled where the deceased veteran and widow are survived by children who are minors or who have a disability to the extent that they were dependent upon the deceased for their housing needs immediately before the death of the last surviving parent.
Staff will need to be sensitive to the needs of clients when dealing with cases involving cancellation of subsidy. Following advice of the death of the last surviving member of a 'veteran /spouse couple', the file should be carefully examined for evidence which might suggest the presence of special circumstances. In those cases where the subsidised loan is in a single name, the file should also be examined for evidence of a surviving spouse. In both instances, reference should be made to the Departmental CMS mainframe system, Insurance records and any other source available.
Procedures for handling these cases have been drafted according to whether the circumstances attracting cancellation of subsidy occurred before ("existing cases") or after ("future cases") the effective date of this NOI. Please see Attachments A and B.
Delegates will be expected to use their discretion in the timing of the initial advice to the estate and for any requests for an extension of time before cancellation. Special circumstances have not been defined and the examples given are not exhaustive. Claims for special circumstances should be treated sensitively and consistent with the philosophy supporting beneficial legislation. Decisions to cancel subsidy are reviewable decisions.
In the event of a successful claim for special circumstances, delegates may, having regard to the particular circumstances of the case, set a review period or require advice of changed circumstances to be provided.
Advice to Westpac Banking Corporation
The Bank should be kept advised at all stages of the process. Early advice of our intention to cancel subsidy will allow the Bank the opportunity of recapturing outgoing business. Advice to the Bank of cancellation of subsidy is a legislative requirement.
Standard Letters System
Basic letters and the Notice of Cancellation have been included in the Standard Letters System. Samples are shown at Attachments C - G.
Reporting
In order to gauge the impact of this NPP a reporting format has been included with this NOI. This manual report, shown at Attachment H, will be replaced by a system generated one when the Management Information Module of NewCELS is introduced. Please forward a copy of the report to this office each month until further notice.
General Orders
An amended Entitlement GO 10.14 is attached. Please replace the existing version with the amendment. Subsidy Administration GO 6.2.2.1 which was issued under NOI 47 of 25 January 1996 also refers.
Effect on previously issued NOI's
This instruction has no effect on any previously issued effective National Office Instruction.
KERRY BLACKBURN
Branch Head
Housing & Community Services
12 July 1996
Attachment A
CANCELLATION of SUBSIDY - DECEASED ESTATES
PROCEDURES: EXISTING CASES
1. Arrange for MT (or equivalent) to run program which will report all deceased estate cases within financial groupings. (Suggested break-up: less than $1,000; $1,000 - $5,000; $5001 - $9,999; equal to or greater than $10,000. Case action would start with the equal to or greater than $10,000 group and work down to the less than $1,000 group. By the time cancellation action reaches cases in the last group, a number of these cases will have discharged automatically. (A refinement could include breaking the last group into $1 - $499 and $500 - $999.)
2. Obtain files and peruse available information to determine that a surviving spouse does not exist. Reference should be made to the Departmental mainframe system CMS, Insurance records and any other source available. If prima facie evidence shows that special circumstances may exist, further investigation should be undertaken. It is not necessary to issue a formal 'Letter of Intention to Cancel Subsidy' for the purpose of gaining information. A delegate should try to obtain sufficient information to determine that special circumstances exist before a formal letter is issued.
3. The 'Letter of Intention to Cancel Subsidy' is contained within the Standard Letters System. The letter should be completed according to the circumstances of the case and addressed to the Executor/Administrator/person responsible for managing the property. A copy of the letter should be sent to the DSH Westpac Liaison Unit in Sydney to give the Bank sufficient warning of the change. (Clause 11.16 of the Agreement refers.) After dispatch, the file may be resubmitted for two weeks.
No Claim for Special Circumstances
4. Once 2 weeks from the date of the Letter of Intention to Cancel Subsidy has passed, a formal Notice of Cancellation of Subsidy should be sent, and a copy forwarded to the DSH Westpac Liaison Unit in Sydney. Subsidy will be cancelled with effect from the date in the Notice (being a date 3 months from the date of the first 'Letter of Intention to Cancel Subsidy').
5. The decision to cancel is a reviewable decision under section 43 of the DSH Act, and may therefore be reviewable by the AAT. Accordingly, the letter enclosing the formal Notice of Cancellation of Subsidy should include details of appeal rights.
6. In the event that the appeal process (Internal Review & AAT) is finalised in favour of DSH after the date set out in the Letter of Intention to Cancel Subsidy, subsidy will be cancelled with effect from the next subsidy claim. A formal Notice of Recovery of Subsidy will need to be prepared and forwarded to the Executor/Administrator/person responsible for managing the property recovering subsidy paid between the date set out in the Notice of Cancellation of Subsidy and the date when subsidy will cease.
Claim for Special Circumstances Received
7. If a claim for special circumstances is made, a delegate should review the details, including undertaking any further investigation if required. If the circumstances are not regarded as 'special', advice of the decision to cancel subsidy, including a Statement of Reasons, should be forwarded to the claimant together with advice of appeal rights and a formal Notice of Cancellation of Subsidy.
8. In the event that the appeal process (Internal Review & AAT) is finalised in favour of DSH after the date set out in the Letter of Intention to Cancel Subsidy, subsidy will be cancelled with effect from the next subsidy claim. A formal Notice of Recovery of Subsidy will need to be prepared and forwarded to the Executor/Administrator/person responsible for managing the property recovering subsidy paid between the date set out in the Notice of Cancellation of Subsidy and the date when subsidy will cease.
9. Should the claim for special circumstances succeed, advice that subsidy will continue is to be forwarded to the Executor/Administrator/person responsible for managing the property. Similar advice should be forwarded to Westpac.
Attachment B
CANCELLATION of SUBSIDY - DECEASED ESTATES
PROCEDURES: FUTURE CASES
1. Receive advice of death of survivor or sole tenant. Obtain file and peruse available information. (In sole tenant cases, to determine that a surviving spouse does not exist.) Reference should be made to the Departmental mainframe system CMS, Insurance records and any other source available. If prima facie evidence shows that special circumstances may exist, further investigation should be undertaken. A delegate should try to obtain sufficient information to determine that special circumstances exist before a formal letter is issued.
2. The Letter of Intention to Cancel Subsidy should be forwarded to the personal representative of the Estate approximately six weeks after the date of death. This is considered to be a reasonable period following the death of the client.
3. The Letter of Intention to Cancel Subsidy is contained within the Standard Letters System. The letter should be completed according to the circumstances of the case. A copy of the letter should be sent to the DSH Westpac Liaison Unit in Sydney to give the Bank sufficient warning of the change. (Clause 11.16 of the Agreement refers.) After dispatch, the file may be resubmitted for two weeks.
No Claim for Special Circumstances
4. Once two weeks from the date of the Letter of Intention to Cancel Subsidy has passed, a formal Notice of Cancellation of Subsidy should be sent, and a copy forwarded to the DSH Westpac Liaison Unit in Sydney. Subsidy will be cancelled with effect from the date in the Notice (being a date 3 months from the date of death).
5. The decision to cancel is a reviewable decision under section 43 of the DSH Act, and may therefore be reviewable by the AAT. Accordingly, the letter enclosing the formal Notice of Cancellation of Subsidy should include details of appeal rights.
6. In the event that the appeal process (Internal Review & AAT) is finalised in favour of DSH after the date set out in the Letter of Intention to Cancel Subsidy, subsidy will be cancelled with effect from the next subsidy claim. A formal Notice of Recovery of Subsidy will need to be prepared and forwarded to the Executor/Administrator/person responsible for managing the property recovering subsidy paid between the date set out in the Notice of Cancellation of Subsidy and the date when subsidy will cease.
Claim for Special Circumstances Received
7. If a claim for special circumstances is made, a delegate should review the details, including undertaking any further investigation if required. If the circumstances are not regarded as 'special', advice of the decision to cancel subsidy, including a Statement of Reasons, should be forwarded to the claimant together with advice of appeal rights and a formal Notice of Cancellation of Subsidy.
8. In the event that the appeal process (Internal Review & AAT) is finalised in favour of DSH after the date set out in the Letter of Intention to Cancel Subsidy, subsidy will be cancelled with effect from the next subsidy claim. A formal Notice of Recovery of Subsidy will need to be prepared and forwarded to the Executor/Administrator/person responsible for managing the property recovering subsidy paid between the date set out in the Notice of Cancellation of Subsidy and the date when subsidy will cease.
9. Should the claim for special circumstances succeed, advice that subsidy will continue is to be forwarded to the Executor/Administrator/person responsible for managing the property. Similar advice should be forwarded to Westpac.
Attachment C
INTENTION TO CANCEL SUBSIDY
(EXISTING CASES)
DSH Subsidised Loan Property: ADDRESS
Westpac Account No.(s):
I am writing to advise you of changes to the administration of Defence Service Homes (DSH) subsidised loans which will affect you. These changes were announced in the May 1995 Budget and came into effect on 14 November 1995 when the amending legislation received Royal Assent.
As a result, the Defence Service Homes Act 1918 (the Act) now provides for the cancellation of subsidy from a date three months after the death of the last surviving member of an eligible couple. This is intended to prevent the leakage of the benefit of a DSH subsidised loan to ineligible persons. This occurs in deceased estates where there is no surviving eligible beneficiary.
Our records indicate that the DSH subsidised loan was originally granted in YEAR to FULL NAME OF ELIGIBLE PERSON and FULL NAME OF SPOUSE. Subsequently, XXXX died in YEAR and YYYY died in YEAR. Currently, the property at ADDRESS is in the name of the DECEASED ESTATE and you are the Executor / Administrator / person responsible for managing the property. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Optional - (Single Name - No Known Spouse) Our records indicate that the DSH subsidised loan was originally granted in YEAR to FULL NAME OF ELIGIBLE PERSON. Subsequently, XXXX died in YEAR. Currently, the property at ADDRESS is in the name of the DECEASED ESTATE and you are the Executor/Administrator/person responsible for managing the property. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Optional - (Single Name Following Transfer) Our records indicate that the DSH subsidised loan was transferred in YEAR to FULL NAME OF ELIGIBLE PERSON following the death of FULL NAME OF SPOUSE. Subsequently, XXXX died in YEAR. Currently, the property at ADDRESS is in the name of the DECEASED ESTATE and you are the Executor/Administrator/person responsible for managing the property. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Please note that, in accordance with the provisions of the Act, it is our intention to cancel the subsidy payable in respect of the subsidised loan secured over the property at ADDRESS. Formal notice of the cancellation will be issued to you shortly to take effect three months after the date of this letter. This period of time should be sufficient to allow you to make whatever financial arrangements may be considered necessary before subsidy is cancelled.
The Secretary of the Department of Veterans' Affairs has a discretion not to cancel subsidy in special circumstances. As an example, it is not intended that subsidy should be cancelled where the deceased veteran and widow are survived by children who are minors, or who have a disability to the extent that they were dependent upon the deceased for their housing needs immediately before the death of the last surviving parent. If you believe that special circumstances exist in your case, please advise me in writing within 14 days.
In the event of cancellation of subsidy, the legislation provides that Westpac Banking Corporation may charge an interest rate in relation to the amount outstanding that is applicable to similar loans provided by the Bank. That is, the loan may be continued but at the current Bank interest rate and without the Commonwealth subsidy from the Defence Service Homes Scheme or the loan may be terminated, in which case you would need to apply for a new loan. Alternatively, you may wish to discharge the loan completely, or re finance the loan through another lending institution. You should discuss your options with a loans officer at your local Westpac Branch. The Bank has been advised of our intention to cancel subsidy. Please advise me of your decision as soon as possible.
If you have any questions regarding this letter, please do not hesitate to contact me on the telephone number at the top of this letter. Country callers may use Freecall NUMBER.
Attachment D
INTENTION TO CANCEL SUBSIDY
(FUTURE CASES)
DSH Subsidised Loan Property: ADDRESS
Westpac Account No.(s):
I understand that you are the Executor/Administrator/person responsible for managing the property for the Estate of the late FULL NAME. Please accept my condolences on your recent bereavement.
I am writing to advise you of changes to the administration of Defence Service Homes (DSH) subsidised loans which will affect you. These changes were announced in the May 1995 Budget and came into effect on 14 November 1995 when the amending legislation received Royal Assent.
As a result, the Defence Service Homes Act 1918 (the Act) now provides for the cancellation of subsidy from a date three months after the death of the last surviving member of an eligible couple. This is intended to prevent the leakage of the benefit of a DSH subsidised loan to ineligible persons. This occurs in deceased estates where there is no surviving eligible beneficiary.
Our records indicate that the DSH subsidised loan was originally granted in YEAR to FULL NAME OF ELIGIBLE PERSON and FULL NAME OF SPOUSE. Subsequently, XXXX died in YEAR and YYYY died in YEAR. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Optional - (Single Name - No Known Spouse) Our records indicate that the DSH subsidised loan was originally granted in YEAR to FULL NAME OF ELIGIBLE PERSON. Subsequently, XXXX died in YEAR. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Optional - (Single Name Following Transfer) Our records indicate that the DSH subsidised loan was transferred in YEAR to FULL NAME OF ELIGIBLE PERSON following the death of FULL NAME OF SPOUSE. Subsequently, XXXX died in YEAR. The amount of subsidised loan(s) outstanding is $$$$.cc as at DATE.
Please note that, in accordance with the provisions of the Act, it is our intention to cancel the subsidy payable in respect of the subsidised loan secured over the property at ADDRESS. Formal notice of the cancellation will be issued to you shortly to take effect three months after the date of death of XXXX. This period of time should be sufficient to allow you to make whatever financial arrangements may be considered necessary before subsidy is cancelled.
The Secretary of the Department of Veterans' Affairs has a discretion not to cancel subsidy in special circumstances. As an example, it is not intended that subsidy should be cancelled where the deceased veteran and widow are survived by children who are minors, or who have a disability to the extent that they were dependent upon the deceased for their housing needs immediately before the death of the last surviving parent. If you believe that special circumstances exist in your case, please advise me in writing within 14 days.
In the event of cancellation of subsidy, the legislation provides that Westpac Banking Corporation may charge an interest rate in relation to the amount outstanding that is applicable to similar loans provided by the Bank. That is, the loan may be continued but at the current Bank interest rate and without the Commonwealth subsidy from the Defence Service Homes Scheme or the loan may be terminated, in which case you would need to apply for a new loan. Alternatively, you may wish to discharge the loan completely, or re finance the loan through another lending institution. You should discuss your options with a loans officer at your local Westpac Branch. The Bank has been advised of our intention to cancel subsidy. Please advise me of your decision as soon as possible.
If you have any questions regarding this letter, please do not hesitate to contact me on the telephone number at the top of this letter. Country callers may use Freecall NUMBER.
Attachment E
LETTER OF CANCELLATION
(NO ADVICE FROM ESTATE)
DSH Subsidised Loan Property: ADDRESS
Westpac Account No.(s):
I refer to my letter of DATE advising you of my intention to cancel the subsidy payable in respect of the subsidised loan(s) secured over the property at ADDRESS.
From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the eligible person and spouse, who were the original borrowers, are both deceased. No claim in writing regarding special circumstances has been received in this office.
(Optional - Single Name - No Known Spouse) From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the person, who was the original borrower, is deceased, and there is no evidence of a surviving spouse. No claim in writing regarding special circumstances has been received in this office.
(Optional - Single Name Following Transfer) From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the eligible person, who was the borrower following transfer, is deceased, and there is no evidence of a surviving spouse. No claim in writing regarding special circumstances has been received in this office.
Therefore, in accordance with the provisions of the Act, I have determined that the subsidy payable in respect of the subsidised loan(s) secured over the property will be cancelled with effect from DATE (3 months from date of first letter of intent for existing cases and 3 months from date of death for future cases). A copy of the formal Notice of Cancellation is enclosed, which has also been forwarded to Westpac Banking Corporation.
You have a right to apply for a review of this decision by a senior delegate of the Secretary of the Department of Veterans' Affairs. Should you decide to apply you must do so in writing within 30 days of receipt of this advice and send your application to:
The Secretary
Department of Veterans' Affairs
ADDRESS
Attachment F
LETTER OF CANCELLATION
(SPECIAL CIRCUMSTANCES CLAIMED)
DSH Subsidised Loan Property: ADDRESS
Westpac Account No.(s):
I refer to your letter of DATE which detailed the circumstances you provided in support of your claim for continuing the subsidy payable in respect of the subsidised loan(s) secured over the above property. I have reviewed the information you have provided in the light of the policy pertaining to the legislation.
From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the eligible person and spouse, who were the original borrowers, are both deceased.
Optional - (Single Name - No Known Spouse) From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the eligible person, who was the original borrower, is deceased, and there is no evidence of a surviving spouse.
Optional - (Single Name Following Transfer) From a perusal of our records I have found that the requirements of section 27A of the Defence Service Homes Act 1918 (the Act) have been met. That is to say, the eligible person, who was the borrower following transfer, is deceased, and there is no evidence of a surviving spouse.
In considering your claim, I have concluded that your particular circumstances could not be construed as special circumstances. My reasons for this decision are attached.
Therefore, in accordance with the provisions of the Act, I have determined that the subsidy payable in respect of the subsidised loan(s) secured over the property will be cancelled with effect from DATE (3 months from date of first letter of intent for existing cases and 3 months from date of death for future cases). A copy of the formal Notice of Cancellation is enclosed, which has also been forwarded to the Westpac Banking Corporation.
You have a right to apply for a review of this decision by a senior delegate of the Secretary of the Department of Veterans' Affairs. Should you decide to apply you must do so in writing within 30 days of receipt of this advice and send your application to:
The Secretary
Department of Veterans' Affairs
ADDRESS
Attachment G
DEFENCE SERVICE HOMES ACT 1918
NOTICE OF CANCELLATION
TO: Executor/Administrator/person responsible for managing the property
ADDRESS:
In accordance with Section 27A of the Defence Service Homes Act 1918 I, (FULL NAME OF DELEGATE), a Delegate of the Secretary of the Department of Veterans' Affairs, HEREBY GIVE NOTICE that the subsidy payable in respect of the subsidised loan(s) secured over the property at (ADDRESS) shall be cancelled on the DATE.
Dated this DD day of MONTH YEAR
(NAME OF DELEGATE)
Delegate of the Secretary of the
Department of Veterans' Affairs
Attachment H
CANCELLATION of SUBSIDY
DECEASED ESTATES MONTHLY REPORT
Month:
TARGET BASE
Cases Identified |
||||
Cumulative |
||||
Database search |
After File Examination |
|||
CURRENT WORK
Letters of Intent Sent |
Appeals Received |
Cancellation Notices Sent |
|||
This Month |
Cumulative |
This Month |
Cumulative |
This Month |
Cumulative |
SUBSIDY CANCELLED
File No. |
Name |
Acct No/s |
Loan Type |
Date of Effect |
Balance |
Limit Reduction Amount |
Last Subsidy Amount |
Balance of Term |
APPEALS SUCCESSFUL
File No. |
Name |
Acct No/s |
Loan Type |
Balance |
Last Subsidy Amount |
Balance of Term |
Reasons |
Note: Manual recording will need to continue each month please until the implementation of NewCels.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996/491996-cancellation-subsidy-deceased-estate-cases
47/1995 DSH Budget Measures - 1 July 1995
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 47
Date of Effect: Immediate
ile No. 95/1497
DSH BUDGET MEASURES - 1 JULY 1995
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918 BY THE VETERANS' AFFAIRS (1995-96 BUDGET MEASURES) LEGISLATION AMENDMENT ACT 1995
Purpose
The purpose of this instruction is to explain the effects of the amending legislation covering the changes to the DSH Scheme announced in the Budget of 9 May 1995.
Background
Details of the Budget measures were forwarded on 9 May 1995. The Defence Service Homes Act 1918 was amended by the Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Act 1995. The amending legislation received Royal Assent on 14 November 1995. All measures are to apply retrospectively from 1 July 1995 with the exception of the cancellation of subsidy in relation to deceased estates which is to apply from the date of Royal Assent.
The May 1995 DSH Budget measures were:
1. Assistance under the Defence Service Homes Act 1918 where title is to be held as tenants in common;
2. Assistance under the Defence Service Homes Act 1918 where title is a company title or leasehold;
3. Issue of generic certificates of entitlement under the Defence Service Homes Act 1918;
4. Extension of pool of persons eligible to insure dwelling-houses under the Defence Service Homes Act 1918;
5. To redefine terms and to stabilise interest rates for further advances under the Defence Service Homes Act 1918;
6. Extension of eligibility for Defence Service Homes benefits to full time members of the World War II Women's Services;
7. Allow the assignment of a DSH loan entitlement to certain providers of retirement village accommodation and persons providing "granny flat" accommodation to eligible persons;
8. Cancellation of payment of subsidy in respect of deceased estates where there is no surviving spouse.
Policy to be applied
Details of the policy to be applied and where relevant, of procedures to be followed, for each of the measures are set out below.
1. Assistance under the Defence Service Homes Act 1918 where title is to be held as tenants in common;
2. Assistance under the Defence Service Homes Act 1918 where title is a company title or leasehold;
These measures relate to the form of title and the manner in which it is held by clients.
The rule to be applied when processing cases involving tenancies in common is that the tenancy value must equal or exceed the amount of the subsidised advance. The tenancy value represents the client's share of the total property value.
Where applicants and spouses are seeking assistance jointly as is more often the case, unless they specifically request assistance as tenants in common, they should be joined under section 4A and the certificates issued in joint names. Thus subsection 4A(3) requiring joint tenancy will still apply. If however, on return of the C of E it is noticed that the property is under a tenancy in common, the file should be noted that the decision to join the spouse with the eligible person under section 4A is set aside. The tenancy value should also be examined and the file noted that the tenancy value is adequate if appropriate. This will satisfy new subsection 17A(2).
Where a certificate of entitlement is to be issued for a single tenancy or tenancy in common, the certificate is to be issued in the single name of the eligible person. If the certificate relates to a tenancy in common, the Bank will require a mortgage from all of the tenants in common. If, on return of the certificate from the Bank it is evident that the loan was provided in relation to a joint tenancy ownership, instead of requiring a fresh application and issuing a new certificate, it will be necessary to first of all establish whether the other joint tenant is a spouse. If the joint tenant is a spouse, the file should be noted that the parties have been joined under section 4A. The joint tenancy will also need to be recorded in the property details on the 'Returned C of E Screen'. In addition, the spouse's details will need to be recorded in the 'Spouse Details Screen'. A note should be keyed into the 'Notepad' indicating that the spouse has been joined under section 4A after the certificate was issued. These arrangements will overcome the need for a fresh application, cancellation and re-instatement of subsidy etc. If the other joint tenant is not a spouse, it will be necessary to point out the legislative provisions and require the client to remedy the situation, ie arrange an appropriate transfer. The legislation does not allow joint tenancies with parties other than spouses.
These procedures are necessary due to a basic underlying legal principle in paragraph 18(1)(a) that certificates may be issued only to eligible persons and husbands or wives of eligible persons who are temporarily or permanently insane. Unless joined under section 4A, or the eligible person is insane, spouses of living eligible persons are not eligible, unless they have performed their own military service. It is not for anyone other than a delegate of the Secretary to apply section 4A. A loan provided not in accordance with the certificate is potentially a breach of Clause 7.3 of the Agreement and could result in termination of subsidy under Clause 11.15 of the Agreement.
Please note that the computer system is designed to prevent the issue of certificates where ownership is to be held as tenants in common, unless details regarding equity value and total cost of proposal are entered into the system. This is to help delegates focus on the equity value requirement as laid down in new subsection 17A(2). Where applicants are seeking assistance as tenants in common and haven't yet selected a property, it will be necessary to point out the equity value requirement, then key estimated figures into the system based on the applicants' advice.
Where a certificate is issued for a single tenancy acquisition and upon return of the certificate from the Bank it is evident that the purchase was made as a tenancy in common, the eligible person's tenancy value needs to be examined to ensure that it is adequate. The file should be appropriately noted to this effect. This will also satisfy subsection 17A(2).
The only other circumstance where certificates are to be issued in joint names is where both the applicant and the other joint tenant is the applicant's wife or husband who is also an eligible person. This is not to say that both use their entitlement by this action if only one party applies, as the definitions of Initial and Further Advances in section 4 protect the unused spouse's entitlement. What it does mean is that it is not allowable for unrelated eligible persons to be assisted under joint tenancies, and sets aside the policy on this issue contained in COI 14. Eligible persons seeking assistance with persons other than spouses, including where the other non-spouse parties are themselves eligible, may only be provided under a tenancy in common. This is to protect the leakage of the benefit by the rules of survivorship on death of the eligible person.
It is important that applicants be advised of these rules when they enquire about assistance. If clients are unaware of the implications of joint tenancy v. tenancy in common, the implications should be explained and legal advice suggested. It should be stressed that the decision is theirs to make
The amending legislation also provides for assistance where the title to the property is in the form of a company title. This will provide greater flexibility of choice for clients seeking medium density housing, some of which was established before strata titles became available.
The extension of assistance to tenants in common and for company titles has implications for the test of ownership of other homes. Since the issue of COI 133 in May 1987 the policy has been that ownership by the applicant or spouse in a form which would be regarded as sufficient to grant a loan would prevent the granting of a loan in respect of another property. The test was two pronged. Firstly, the property must have been a suitable security and secondly, the person or persons holding an interest must have been in the categories of persons to whom a loan could have been granted. This policy was explained in more detail in Entitlement GO 3.7.5. This test of ownership was based upon the legislation that existed at the time. To continue to hold to the same test would now seem to lack that legislative backing. Paragraphs 18(1)(b) and (e) covering ownership are quite specific. The real question is whether the applicant or the applicant's wife or husband own another dwelling house or have a right of residence in a retirement village other than the dwelling-house or right of residence in respect of which the advance is to be payable.
Joint Tenancy is where land is owned by two or more persons concurrently under the same title. Though joint tenants as between themselves have separate rights as far as outsiders are concerned, each is treated as the single owner of the entire property. On the death of one joint tenant his or her interest passes to the surviving joint tenant or tenants automatically, notwithstanding any disposition of his or her interest which the deceased may have attempted to make by his or her will. A joint tenancy is distinguished from a tenancy in common.
A Tenancy in Common is where two or more persons hold the same land under the same title but in distinct shares. It is co-ownership under which each tenant has a distinct interest in the property, though no one tenant has a right to possession of any particular part of the property. Tenants in common may acquire their interests under separate titles and at different times and there is no rule of survivorship. Tenants in common may devise their interest by will and if they fail to do so, title passes on death to the executor or administrator for the benefit of persons entitled on intestacy. There is a unity of possession but an entire disunion of interest.
In view of the common law definitions of these terms, we have taken the view that a tenant in common could not as an individual, be regarded as the owner of another home, but rather is a person who has a share or interest in another home. Ownership of another home as a tenant in common, even where the only other tenant in common is the applicant's spouse, would not constitute ownership in terms of paragraphs 18(1)(b) or (e).
Likewise ownership of shares in a company which owns another home does not make a shareholder an owner even where that person holds controlling shares in the company. A company is a legal entity separate and distinct from its shareholders and a shareholder has no legal or equitable interest in land registered in the name of a company. Notwithstanding that the Budget measures provide for assistance under company titles, a shareholder cannot be regarded as the owner of any property held in this way.
In view of the foregoing, the longstanding test of ownership is set aside. In its place will be a new two pronged test. The first part relating to the property remains unchanged from the former test. That is, the property must represent a suitable security for a loan having regard to the usual test - acceptable holding, whether it is a house etc. Secondly, the applicant or wife or husband if applicable must not own another house as either a single tenant or as a joint tenant, no matter who the other joint tenant(s) may be. Although holding other property as a company shareholder or as a company title shareholder might satisfy the first part of the test, it would not be considered ownership under the second part.
3. Issue of generic certificates of entitlement under the Defence Service Homes Act 1918;
Measure number 3 is not to commence on receipt of this instruction and further advice will follow at a later date. It involves a change from the existing arrangements whereby the purposes of advances are required to be inserted on certificates when issued. This measure allows for certificates for initial, further and additional advances to be issued for any of the purposes listed in ss.18(2) and (3) of the Act. The purpose(s) will need to be captured off the application form for entitlement processing purposes, but not printed on the certificate for these advances. There will also need to be provision for the purpose for which the advance was made to be captured/updated from the returned certificate as indicated by Westpac.
Coupled with this measure, but not part of the Budget itself, is the proposal to abolish expiry dates from certificates. Certificates are to be useable at any time after issue and not restricted to the current three months limit. This change cannot be implemented until an amendment to the Agreement has been finalised. As mentioned above, further advice about these changes will follow later.
4. Extension of pool of persons eligible to insure dwelling-houses under the Defence Service Homes Act 1918;
This measure allows all eligible persons to insure under the Scheme irrespective of whether they have had, or intend to apply for, a Subsidised Advance. The Act already allowed for insurance cover over whole retirement village complexes and not just the unit occupied by an eligible person. In addition, the new arrangements allow in assigned cases, insurance cover over assignees' retirement village complexes and family homes which include granny flat accommodation for our clients.
Assessing eligibility for insurance purposes will be done solely in Insurance section. This action is not a formal determination of eligibility as such, nor to be taken as an indication of entitlement to a loan. A warning to this effect is included on the form. The assessment is not to be checked by Subsidy staff at all. If the person applies for a Notice of Eligibility or a Certificate of Entitlement, then the usual 'best evidence' approach to formally determining eligibility is to be followed. The fact that Insurance Section has extended insurance cover is not to be considered to be material under 'best evidence'.
A subsidiary matter related to the insurance measure is the cancellation of the 'insurer of last resort' provisions in subsection 38D(2) of the Act. This provision has been repealed.
5. To redefine terms and to stabilise interest rates for further advances under the Defence Service Homes Act 1918;
This measure makes all existing loans and loan entitlements portable for the remainder of their current term and stabilises the interest rate at the rate of the current loan. This also applies to all cases where, although the loan was not current, there is an unused portable loan entitlement under the rules which applied at the time of the Budget announcement ie 9 May 1995. In other words, for any case seeking a Further Advance where the previous loan was not current as at 9 May 1995, the total periods of preceding advances as at 9 May 1995 as per the definition of "prescribed period" in the former section 36 must not have equalled or exceeded 25 years. Once having satisfied this prerequisite, the term of the further advance is to be the unexpired term of the immediately preceding previous advance. Although the former subsection 36(4) which contained the definition of the term "prescribed period" has been substituted, the application provision in Item 66 of the VALA Act provides for its continued application where subsidy was not payable on 9 May 1995.
The result of this change is that tiered certificates will need to be issued to provide for tiered loans. The amounts shown on certificates will be the limits on discharge of the existing advance/s currently applying for the remaining term (excluding widow/er and essential repairs advances). In any case where the amount taken on portability is less than the amount of the previous advance discharged, the reduction must be apportioned across all tiers in the same ratio of the discharged advance. This same rule is to apply to the interest charges for cases involving building with progress payments.
There are difficulties with the system providing estimates of remaining terms because of the lack of settlement date information in many cases. Where this occurs, the necessary information should be accessed from the file.
6. Extension of eligibility for Defence Service Homes benefits to full time members of the World War II Women's Services;
This measure means that no longer will the restrictive provisions of subsection 4(2A) requiring overseas service for members of the women's services listed be applied. This also applies to full time paid members of the Voluntary Aid Detachment. A service number for a VAD member would be sufficient to establish full time paid status. As for other members of the services, best evidence is to be used in determining eligibility for WWII women.
It is important to note that benefits flowing from this initiative are not to be affected by, nor affect, any previous assistance received directly or indirectly as the spouse or widow of another eligible person. A woman eligible on her WWII service who is also an eligible widow may receive concurrent assistance at any time and not 'once only'.
The system has been modified to identify the service details for this category. The rules for allocating file numbers for applications from full time members of the WWII Women's Services are as follows:-
If the applicant is currently in receipt of a subsidised advance as the spouse of an eligible person with the eligible person's file number eg as a survivor of a joint tenancy, then it is necessary to create a new file number and application for the applicant as a concurrent group.
If the applicant is currently in receipt of a subsidised advance as an eligible person eg widow, and already has her own file number, then it is necessary to create a duplicate client with a new file number as a concurrent group.
7. Allow the assignment of a DSH loan entitlement to certain providers of retirement village accommodation and persons providing "granny flat" accommodation to eligible persons;
This measure allows an eligible person who has a current certificate of entitlement but for which a subsidised advance has not been made, to apply for and receive a certificate of assignment. The effect of these arrangements is that the benefit of the eligible person's subsidised advance is able to be assigned to another person on the basis that the assignee will provide retirement village or granny flat accommodation for the assignor for an indefinite period. Both certificates are to be issued to the eligible person. Both certificates are to be presented by either the eligible person or the assignee at the Bank in order to negotiate the loan. The Bank will apply its normal lending criteria to such proposals and not those specified in Schedule C to the Agreement. The assignee will become the borrower and any financial arrangement entered into by the parties in relation to the provision of the accommodation is not our concern. The action of applying for a certificate of entitlement and a certificate of assignment are two separate actions. This is to ensure that the eligible person is fully aware of what he/she is doing and that the assignor and assignee have consciously agreed to the terms of the assignment arrangement.
Assignors once having assigned an Initial Advance are to be able to apply for C of Es and C of As for Additional Advances, Further Advances, Widow/Widower Advances, and Advances for Essential Repairs, but not Instalment Relief. As for Initial Advances, assignors seeking any of these advances will need to apply for both C of Es and C of As as per the two step process. The restrictive provisions of subsection 22(1) in relation to transfers are not to apply to assigned advances.
8. Cancellation of payment of subsidy in respect of deceased estates where there is no surviving spouse.
This measure provides for the cancellation of subsidy from a date three months after the death of the eligible person or spouse whichever occurs last. If there is a surviving spouse, no change to the existing arrangements is to occur. If a surviving spouse who is not a veteran in her/his own right subsequently remarries then dies, subsidy is to be cancelled unless the second spouse is also eligible.
Certain aspects of the Agreement between the Commonwealth and the Bank are also implicated by the Budget measures. A draft amended Agreement has been prepared and is still under consideration. Once this aspect is finalised a further instruction covering procedures will be issued.
Changes to General Orders
The Budget measures necessitated a number of changes to the General Orders. Brief explanations of the changes are as follows:
Eligibility
Amendments to the Eligibility General Orders have been made explaining the new provisions for World War II ex-servicewomen. Replacement pages 11-16 are attached.
A typographical error in the schedule to the War Gratuity Act 1945 has also been corrected. Replacement pages 45-46 are attached.
Amended Contents pages 1-2 are also attached.
Subsidy Administration
Amendments to the Subsidy Administration General Orders have been made to take account of assignments and deceased estates cases. Revised pages 15 - 36 replacing pages 15-31 and revised Contents pages are attached
Administrative Framework and Decision Making
Amendments to the Administrative Framework and Decision Making General Orders have been made to take account of assignments and deceased estates cases. Certain decisions in relation to assignments and deceased estates are reviewable and appealable. Replacement pages 17-22 are attached.
Entitlement
Amendments to the Entitlement General Orders have been made covering generic certificates of entitlement, assignments, company titles, leasehold titles, granny flats, the changed terms and interest rates for further advances, and tenancies in common
As mentioned earlier, the extension of assistance to tenants in common and for company titles has implications for the longstanding test of ownership of other homes. Accordingly, Entitlement GO 3.7.5 and 3.7.5.2 have been amended.
This opportunity has also been taken to insert a new GO 3.6.1.1 and amend GO 10.12 as a result of NOIs 44 and 46 covering the purchase of equity in properties and transfers to tenants in common.
The Widows' Table at Appendix A has also been amended to reflect the special status of WWII women who might also be eligible as widows.
In view of the extent of the changes to the Entitlement General Orders, a revised volume has been prepared to replace the existing volume. The revised volume is attached.
Subsidy Procedural Matters
Amendments to the Subsidy Procedural Matters General Orders have been made to take account of assignments. Replacement pages 11-16 and revised Contents pages 1-2 are attached.
Subsidy Verification and Payment
Amendments to the Subsidy Verification and Payment General Orders have been made to take account of assignments and deceased estates cases. The opportunity has also been taken to incorporate the changes necessary as a result of the transfer of the National function to the NSW Office.
In view of the extent of the changes to the Subsidy Verification and Payment General Orders, a revised volume has been prepared to replace the existing volume. The revised volume is attached.
Effect on previously issued NOIs (formerly COIs)
This instruction supersedes COI 35 on WWII ex-servicewomen, COI 31 on transfers to tenants in common, refines the policy in COI 14 on pooled use of entitlements, refines the policy in COI 11 on widows if they are also WWII ex-servicewomen, and refines the definitions of initial and further advances in COI 5. It also supersedes the basic test of ownership of other homes promulgated in old COI 133.
G E FITZGERALD
General Manager
25 January 1996
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1996/471995-dsh-budget-measures-1-july-1995
1995
Place holder node for 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995
46/1995 Transfers - Joint Tenants to Tenants in Common
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 46
Date of Effect: 11 December 1995
TRANSFERS
JOINT TENANTS to TENANTS IN COMMON
Purpose
The purpose of this Instruction is to clarify the application of section 22 of the DSH Act in those cases where existing clients who hold title as joint tenants wish to rearrange the manner of their holding to tenants in common.
Background
A discussion of a recent case with Westpac on the application of section 22 has highlighted the need for an Instruction to clarify certain aspects.
A Transfer of Ownership Application was received by a State Office with a request from the clients to transfer their existing joint tenancy into a tenancy in common. The clients' proposal was consistent with the changes introduced in the 1995 Budget and the application was approved. Subsequently, the Bank sought advice in respect of another client who wished to transfer from joint tenancy to tenants in common.
The 1995 Budget introduced changes to the DSH Act which now permit the Secretary to issue a Certificate of Entitlement for a subsidised advance to an eligible person who wishes to hold the property as a tenant in common. The co-tenant may be the eligible person's spouse, another eligible person (using pooled entitlements), or any other person. Section 17A sets out the requirements that have to be met if a Certificate of Entitlement is to be issued if the right or interest is in the form of a tenancy in common.
Section 22 is in Part III of the Act which includes section 17A. Accordingly, the requirements of section 17A apply to applications for a Certificate of Entitlement in respect of transfers of ownership. This is particularly critical when the application is to transfer the right or interest into the form of a tenancy in common.
Policy to be applied
In any case of a transfer to tenants in common, an application under section 22 must be made to determine:
- that the subsidised loan benefit will only pass to the eligible person who originally obtained the loan; and
- that the value of the eligible person's share or interest in the property is equal to or more than the amount of the subsidised loan.
Should an application be lodged by an ineligible spouse, it should be refused in accordance with subsection 22(3) of the Act. However, if the application is from the eligible person and the proposed value of the eligible person's share or interest is less than the amount of the subsidised loan, the application should be refused in accordance with paragraph 22(2)(a) because, in all the circumstances, it is not reasonable to approve the issue of a Certificate of Entitlement. The circumstance which is unreasonable is the non-compliance with subsection 17A(2) of the Act.
General Orders
The relevant Chapters of the Entitlement General Orders will be amended in the forthcoming update of the General Orders which takes into account the 1995 Budget changes.
Effect on previously issued NOIs (formerly COIs)
This Instruction further refines the policy enunciated in COI 31 and replaces that COI.
G E FITZGERALD
General Manager
4 December 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/461995-transfers-joint-tenants-tenants-common
43/1995 Release of Standard Letters - Practice & Procedure
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 43
Date of Effect: 25 September 1995
RELEASE OF STANDARD LETTERS
PRACTICE AND PROCEDURAL MATTERS VOLUME
Purpose
The purpose of this Instruction is to formally release the Standard Letters part of the new General Orders. This part is for inclusion in the Practice and Procedural Matters Volume.
Background
As part of our ongoing commitment to provide a quality client service a project was commenced in 1993 to investigate and develop a standard letters system. The project team comprised representatives from National Office, New South Wales, Queensland and Victoria. The aims of the development were:
(a) provide a more consistent approach nationally to the preparation of routine correspondence;
(b) improve the quality and effectiveness of routine correspondence to assist communication with our clients;
(c) improve resource management by utilising enhanced technology; and
(d) provide staff with a greater degree of job satisfaction.
The DSH Standard Letters System is derived from the Benefits Program Standard Letters System, and provides operators with greater flexibility within each letter. Where the Benefits System uses a multitude of base letters which are fairly complete apart from client variables, the DSH System has fewer letters. However, each DSH base letter requires user manipulation to import the required paragraph variables in order to construct the desired letter. This is mainly achieved using glossaries.
The standard letters are based on document templates; there are three groups of letters each with their own template and glossaries. Users are able to access each of these groups from toolbar buttons, the File Menu or by using keyboard commands.
The Standard Letters System is contained within Word for Windows allowing users to have the full capabilities of the word processor available to tailor the letter they select.
The Standard Letters issued to all States in March 1994 comprised letters used in processing approved applications for Notices of Eligibility and Certificates of Entitlement (restricted to applications for Initial, Further (Portable), and Additional Advances).
These letters have now been re-issued as part of this NOI and their content has been updated in line with the New Policy Proposals brought in by the 1995 Budget. In addition, the System has been linked to CELS allowing the importing of certain data (file number, client name, address, salutation and approx. limit); and the font size has been amended.
Policy to be applied
The Standard Letters System is an important part of our shared commitment to providing a quality client service. In addition, the use of these letters underpins some of the quality assurance aspects.
Standard letters are designed to improve the quality and effectiveness of routine correspondence and to assist in communicating with our clients. In order to provide a more consistent approach nationally in the preparation of correspondence, these letters should be used at all times where it is appropriate to so do. The extensive use of glossaries and wide consultation with State Offices provides the System with sufficient flexibility to meet most demands of routine processing. Subsequent releases will provide letters for Widows/Widowers Advances, Essential Repairs, Transfers and Instalment Relief; and statements of reasons for applications that are declined.
Maintenance of the Standard Letters System will be the responsibility of the Victorian State Office. Updating of text, either as the result of Budget changes or suggestions from the State Offices, will be carried out by Victoria in conjunction with National Office.
General Orders
Copies of Part 2 of the "Practice and Procedural Matters" volume of the General Orders covering "Use of Standard Letters" are enclosed. They are to be added to the GO folders provided in October 1993.
A J P GUNNING
Atg General Manager
19 September 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/431995-release-standard-letters-practice-procedure
42/1995 S19 DSHA Purchasers & Borrowers after 091287
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 42
Date of Effect: 11 September 1995
SECTION 19 of the DSH ACT
PURCHASERS & BORROWERS after 9 DECEMBER 1987
Purpose
The purpose of this Instruction is to clarify when a person ceases to be a purchaser or borrower for the purposes of section 19 of the Defence Service Homes Act 1918.
Background
A recent case offered a different interpretation on the application of section 19 and has highlighted the need for an instruction clarifying this issue.
A client enquired about his entitlement to a further advance, advising that his initial loan was repaid on 2 December 1987. A search of the relevant property title revealed that the discharge of the DSH mortgage was registered on 14 December 1987. The current practice is to advise the client that, since his loan was discharged before 9 December 1987, he fails to meet the requirements of section 19 in that he was not a borrower on that date.
Section 19 requires a person to be a purchaser or borrower in relation to a Corporation advance, a subsidised advance or a contract of sale on or after 9 December 1987. This is interpreted by Entitlement GO 3.7.2 as meaning that a person who discharged his/her liability prior to 9 December 1987 is not entitled to further assistance.
The line of investigation adopted focussed on the definition of "borrower" which is described in the DSH Act as "... a person who is liable to pay the outstanding amount:...". Research along this line included reference to the authoritative legal text "Mortgages and Securities" by Francis & Thomas (3rd ed.). At page 356 under the heading Effect of a Discharge is the following:
"In the absence of an express agreement to the contrary, the registration under the Torrens statutes of a discharge of mortgage will operate to discharge the mortgagor from his personal obligations as well as to release the land from the encumbrance."
The standard forms of Discharge of Mortgage used in Corporation offices in each State were basic forms, with sufficient detail for their purpose. There were no words in these forms expressing a continuing obligation by the outgoing mortgagor nor any reservation of powers on behalf of the Corporation once the mortgage was discharged. Therefore, according to the legal reference, Corporation clients were only relieved of the obligation to pay under the mortgage when the Discharge of Mortgage was registered.
The following example, using the facts from the initiating case, demonstrates the logic involved:
- on 2 December 1987 the client or his agents tendered an amount of money which had been previously advised to him as the amount required to pay the mortgage loan; settlement proceeds;
- on 14 December 1987 the discharge of the mortgage to DSHC was formally registered at the Titles Office;
- between these two dates, the client's obligations under the mortgage, including the obligation to pay principal and interest, continued to exist;
- in the event that the amount tendered on 2 December 1987 was insufficient to discharge in full the monetary liability under the mortgage (whether this occurred as a result of a mistake made in advising the client or a mistake made in receiving the money), the client would have remained liable to pay any outstanding amount under the terms of the mortgage. Similarly, DSHC would have retained the right to demand such payment according to the mortgage;
- since there is a continuing obligation to pay which does not cease until registration of the Discharge of Mortgage, it is not unreasonable to conclude that the client is caught by the definition of "borrower" in the DSH Act. If a demand had been made upon the client after 2 December 1987 (but before 14 December 1987) for payment of any money outstanding under the mortgage, the client would have been liable.
On this basis, those clients who paid off their loans just before 9 December 1987 but whose discharge of mortgage was not registered until on or after that date may still have a DSH entitlement to a further advance (subject to the 25 year rule). This group of clients is not expected to be large having regard to anecdotal evidence from the Data Capture Exercise. However, in most cases, determining the date the Discharge of Mortgage was registered will require a search of title. Where the Corporation actually lodged the documents, State Offices may have access to other sources, e.g. lodging books, etc.
Staff will be aware of the need for sensitivity in handling entitlement queries from clients who discharged their previous loans in the weeks leading up to 9 December 1987. It is suggested that a "cut-off" date be determined to simplify administration. This date would be based on local conveyancing practice in each State, that is, what is a reasonable time to lodge documents at the Titles Office following settlement? If a reasonable time is one week, then clients who discharged prior to 1 December 1987 will be assumed to have had a discharge of mortgage registered before 9 December 1987.
The initiating case and the new interpretation have been predicated on the title being held under the Torrens system. Similar cases involving General Law title will be unchanged since the effective date for the transfer of an interest is the date of the deed. Unlike the Torrens system, the date of lodgement at the Titles Office is not an imperative in determining priority. The majority of Corporation securities were held under the Torrens system, and therefore the number of cases involving the General Law system of title affected by this new interpretation will be negligible.
Policy to be applied
Further advance enquiries by clients whose previous loan was discharged in the period immediately before 9 December 1987, and whose loan term has not exceeded 25 years, should be investigated to determine the date of registration of the Discharge of Mortgage. The period immediately before 9 December 1987 will be determined locally by each State Office having regard to their conveyancing practices. Investigation can include a search of title, where necessary, although evidence from other sources should be considered first.
In Torrens title cases, where investigation reveals that the discharge of the DSHC mortgage was registered on or after 9 December 1987, the client should be advised that there is access to a further advance entitlement, subject to our usual requirements. Clients whose previous loan was secured under the General Law will still need the date of the reconveyance/statutory receipt to be 9 December 1987 or later in order to gain access to a further advance entitlement.
General Orders
A new sentence is to be added to Entitlement GO 3.7.2:
Where the previous liability was discharged in the period immediately prior to 9 December 1987, the date of registration of the discharge of mortgage should be ascertained to determine when the person ceased to be a borrower for the purposes of section 19. [NOI 42 of 6 September 1995 also refers.]
Attached are amended pages 23-26 for the Entitlement General Orders. Please replace the existing pages with the amended version.
Effect on previously issued NOIs
This Instruction has no effect on any previously issued operative NOI.
A J P GUNNING
Atg General Manager
6 September 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/421995-s19-dsha-purchasers-borrowers-after-091287
41/1995 Release from Personal Covenants - ineligible spouse
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 41
Date of Effect: 11 September 1995
RELEASE FROM PERSONAL COVENANTS
TRANSFERS TO INELIGIBLE SPOUSE
Purpose
The purpose of this Instruction is to clarify the policy relating to the release of an eligible person from the personal covenants of a mortgage.
Background
A number of cases discussed during the Subsidy Managers' Conference in May 1995 has highlighted the need to issue an instruction clarifying the current policy.
With the advent of portability, the question that has arisen in cases where the current loan is serviced by an ineligible ex-spouse is; 'does the eligible person have access to a portable loan entitlement?'
Transfers to the ineligible spouse were not a rarity, especially in the period following the promulgation of the Family Law Act 1975, and it was quite common for the property to be transferred subject to the existing Defence Service Homes (DSH) mortgage. This left the eligible person tied to the mortgage as a mortgagor notwithstanding the fact they were no longer a registered proprietor of the mortgaged land. This practice ceased with the 1990 amendment to section 22 which prohibits a transfer of any land which is subject to a subsidised advance to a person who is not an eligible person. Legislative changes which provided for portability did not permit the eligible person to access the continuing entitlement because the original loan was still current. Paragraph (b) of the definition of "further advance" in section 4 refers.
The link between the eligible person and the ongoing mortgage was, of course, the personal covenants contained in that mortgage. As a lending organisation, the general policy of the Defence Service Homes Corporation required that, in cases such as these, the outgoing mortgagor was not released from the obligations contained in the personal covenants. As part of a streamlining exercise, the Corporation issued an Instruction in 1987 (COI 1987/130) which reversed the policy, providing for a general release.
In considering whether the eligible person was entitled to a further loan in these cases, the consensus was that because they were still bound to a current mortgage by the personal covenants, they could not be assisted. However, the interplay of the general release from the personal covenants in March 1987 meant that the eligible person was severed from the mortgage before the critical date of 9 December 1987.
The difficulty for staff in processing those cases where there had been a matrimonial breakdown with the property being transferred to an ineligible spouse, centred on the question of whether the eligible person was still tied to the loan until 9 December 1987 and whether they could be released after that date and thereby be entitled to a further advance.
Policy to be applied
A new approach, which relies on the DSH legislation, State property law and the facts of each case, rather than the policy surrounding the personal covenant concept, is to be taken.
Prior to the amending legislation of 1988, the definition of "borrower" in section 4 of the Defence Service Homes Act read:
"Borrower" means a person who has received an advance or executed a mortgage or other security to the Corporation and, for the purposes of sections 30A, 31 and 36 includes -
(a) a transferee under section 35 of an estate or interest in the land or land and dwelling-house that was formerly the estate or interest of a borrower in relation to the land or land and dwelling-house; and
(b) the personal representative of a person who was, immediately before his death, a borrower in relation to the land or land and dwelling-house;
However, the Defence Service Homes Amendment Act 1988 (which came into force on 19 December 1988) changed the definition of "borrower" to
"borrower" means a person who is liable to pay the outstanding amount:
(a) of a subsidised advance in respect of which subsidy is payable; or
(b) secured by a specified portfolio asset (other than a contract of sale) which vests in the Bank under section 6B and in respect of which subsidy is payable;
Accordingly, a "borrower" is, until 19 December 1988, one who has received an advance or executed a mortgage. This means that this particular class of eligible people are tied to the DSH mortgage until 19 December 1988 by the definition of "borrower" rather than the personal covenants, thereby satisfying section 19 of the DSH Act. After 19 December 1988, the eligible person is released from the burden of the mortgage if:
(a) the property settlement contains a clause whereby the eligible person is indemnified against any demands made for principal or interest under the mortgage; or
(b) the relevant State property legislation contains a statutory indemnity for the benefit of the outgoing transferor against any demands made for principal or interest under the mortgage.
Either of these provisions (a) and (b) will exclude the eligible person from the current definition of "borrower", and allow them access to a portable loan entitlement. In those cases where a property settlement was not entered into and the relevant State legislation does not contain a statutory indemnity (this is the case in at least one State, namely Queensland), then, as a matter of last resort, reliance will need to be placed on formal release from the personal covenants.
However, it should be noted that there are instances of property settlements containing specific clauses which compel the eligible person to continue making the repayments required by the DSH mortgage. In such cases the statutory indemnity does not apply, and delegates will have to take notice of these types of clauses in their decision-making.
In considering this new approach, the relevance of the general release from the personal covenants promulgated in COI 1987/131 is questioned. This COI was issued on the basis of generally streamlining the administration of the mortgage management aspects of the DSH Act. The impact of the COI on portability, given subsequent legislative changes, could not be foretold. In view of this, the principles embodied in COI 1987/131 are no longer to be applied. This will place all of this particular class of client in the same position. If the mortgage commenced before the relevant Vesting Date in a State, then for the period from commencement to Vesting, you will be able to deem the eligible person transferor released from the personal covenants if required. Mortgages commencing after the Vesting Date are of Westpac origin and full responsibility for release lies with the Bank. Therefore, Westpac will need to be approached for a formal release; the mortgage having been given to the Bank.
In those cases where there is a property settlement between the parties, or there is a statutory indemnity in the State legislation, the date from which portability arises will be 19 December 1988 for term and liability unless the mortgage was discharged between 9 December 1987 and 19 December 1988. In those cases, the date from which portability arises will be the date of discharge. For those cases which cannot rely on a property settlement or a statutory indemnity, the operative date will be the date a release from the personal covenants is obtained.
The provisions of section 66 of Schedule 1 to the Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Bill 1995 will continue to be applied in accordance with the Secretary's Direction for administrative implementation. These provisions do not alter the effect of this change in policy. As a general guideline, an initial loan which was taken out before 9 May 1970 and on which subsidy ceased to be payable before 9 May 1995 is not capable of being the vehicle for a further advance because of the prescribed period exceeding 25 years.
Applications from the client group whose previous DSH subsidised loans have been transferred to their ex-spouses will now be processed with the prime focus on the facts of each case and the applicability of State property legislation rather than the previous concerns with the personal covenants in the mortgage.
In processing these applications, delegates will need to satisfy themselves regarding the appropriateness of the terms of any property settlement, and the relevance of State property legislation, within the framework of the beneficial DSH legislation.
Delegates should be guided by the following in determining the balance of term and the amount of sudsidised loan to be made available to transferor eligible persons:
(a) the amended rules governing the term of a further advance set out in section 66 of Schedule 1 to the Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Bill 1995 will apply;
(b) in cases where the transferred loan is discharged between 9 December 1987 and 19 December 1988, the operative date for balance of term and liability is the date of discharge;
(c) in cases where the transferred loan remains current or is discharged after 19 December 1988, the operative date for balance of term and liability is 19 December 1988;
(d) in cases where the transferred loan is not subject to a property settlement between the parties and the relevant State property legislation does not contain a statutory indemnity against demand made for principal and interest under the mortgage, the operative date for balance of term and liability will be the date of release from the personal covenants.
General Orders
No changes are required to General Orders.
Effect on previously issued NOIs (formerly COIs)
The principles embodied in COI 1987/131 are no longer to be applied.
ARTHUR GUNNING
Atg General Manager
6 September 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/411995-release-personal-covenants-ineligible-spouse
40/1995 Release of New GOs - QA Standards
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 40
Date of Effect: 1 June 1995
RELEASE OF NEW GENERAL ORDERS
QUALITY ASSURANCE STANDARDS
Purpose
The purpose of this instruction is to formally issue a further part of the new General Orders. The part is for inclusion in the Practice and Procedural Volume and covers the subject of: PART 4 QUALITY ASSURANCE STANDARDS.
Background
When the decision was taken to write and issue a completely new set of General Orders following the bedding down of the Subsidy Scheme, it was agreed that the new document would contain two volumes. The first volume would cover 'Legislation Interpretation & Policy' and the second volume 'Practice & Procedural Matters'.
Four parts of the first volume were issued in October 1993, two parts of the second volume were issued in March 1994 and one part in November 1994.
The Quality Assurance Standards General Orders describe DSH's service standards for processing subsidy applications and insurance claims.
General Orders
Copies of Part 4 of the 'Practice & Procedural Matters' volume of the General Orders, covering 'Quality Assurance Standards' are enclosed. They are to be added to the GO folders provided in October 1993.
DAVID MACKRELL
General Manager
31 May 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/401995-release-new-gos-qa-standards
38/1995 Best Evidence Policy - Statements of Service
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 38
Date of Effect: 27 March 1995
BEST EVIDENCE POLICY
- STATEMENTS OF SERVICE
Purpose
The purpose of this instruction is to further refine the application of the 'best evidence' policy.
Background
The 'best evidence' policy was introduced by COI 19 on 1 January 1993 and clarified for Malaya/Singapore service by COI 34 on 1 November 1994.
As mentioned in COI 19, one of the prime considerations in introducing this policy was to improve our service to clients. It was recognised that any decision making process involves some element of risk, but that the new approach to determining eligibility was about improving our turnaround times without unduly risking the accuracy and integrity of the process. The main thrust of the policy was to widen the circumstances in which forms of Defence documentation other than service checks, could be used to determine service eligibility. In addition, it allowed the use of records held elsewhere in the Department.
The original instruction indicated that the new policy would be monitored to gauge its effectiveness and that we would be seeking appropriate feedback. Indeed, it was valuable feedback from staff which led to the issue of COI 34 clarifying the arrangements for determining Malaya/Singapore service.
Impressions are that the 'best evidence' policy for determining eligibility is working well and that our service to clients has improved as a direct result of its introduction. We remain committed to continuing this approach.
A recent case brought to our attention however, has highlighted the risk associated with 'best evidence' and the need to be ever vigilant in its operation.
The case involved a statement of service which indicated that the applicant had served for five years and two hundred and thirty two days at a time when the required minimum period was three years. A subsequent service check done because a delegate noticed that the total period of service was for an unusual or uneven period, resulted in advice from Defence that the person had been AWOL for three years and furthermore, had been discharged by reason of misconduct or misbehaviour.
As statements of service make no reference to non-effective service and misconduct discharges, it is important to be aware of the potential risk in accepting them. This is not to say that they may not still be used for determining eligibility. For example, if the statement indicated that the applicant had served a neat three, six or nine years, it would be reasonable to assume that the discharge occurred as a result of completion of service for which the person was engaged. Delegates would also be aware that the engagement periods for officers differ from those for 'other ranks' and that the incidence of misconduct terminations of service among officers is minimal. If the total period of service as indicated on the statement is not substantially greater than the required minimum period, a service check should be done to ascertain whether it included any non-effective service. Where a statement of service indicated that the person had served for nine years when the required minimum period was a period beyond six years, it would be reasonable to assume that the person's service did not include non-effective service of at least three years. In other words, it would be reasonable to determine eligibility favourably in such cases. Likewise, statements which indicated that the person was awarded campaign medals for conflicts covered under the Defence Service Homes Act 1918 may be used for determining eligibility favourably. We do not regard it necessary for service checks to be done to rule out misconduct discharges where there is no good reason to suspect that the person's service may have ended in that fashion.
Policy to be applied
As mentioned in COI 19, a service check may be required where a person has been discharged from the Forces and the delegate has reason to believe that there is a possibility that he/she may have had a period of non-effective service or was discharged for misconduct or misbehaviour. Delegates should not request service checks without good reason. An unusual or uneven period of service would be sufficient grounds for seeking further information.
General Orders
Attached are amended pages 55 - 58 for the Eligibility General Orders. Please replace the existing pages with the amended version. The sixth paragraph of Eligibility 13.1 has been amended to read:
'Where eligibility is being claimed on the basis of service on land in Malaya or Singapore between 1 September 1957 and 28 May 1963, it is appropriate that a service check be sent to the Department of Defence. A service check may also be required if, for example, an applicant has served for 6 years 2 days but it is not clear whether the additional service was due to a delay in processing the person's discharge. Where a statement of service is tendered as evidence of service, delegates need to be aware that non-effective service and misconduct discharges if applicable, are not specifically highlighted. Where a statement of service indicates an unusual or uneven period of service, a service check would be considered appropriate. Where a statement of service indicates a neat 3, 6, or 9 years service for example, it is reasonable to assume that the person had completed the period for which he was engaged to serve. A service check to ensure that the discharge was not due to misconduct would not be necessary in such circumstances. Delegates would also be aware that the engagement periods for officers differ from those for 'other ranks' and that the incidence of misconduct terminations of service among officers is minimal. If the total period of service as indicated on the statement is not substantially greater than the required minimum period, a service check should be done to ascertain whether it included any non-effective service. Delegates are to use sound judgement in these matters.'
Effect on previously issued NOIs (previously COIs)
This instruction should be read in conjunction with COI 19 and COI 34, both of which remain unamended.
DAVID MACKRELL
General Manager
23 March 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/381995-best-evidence-policy-statements-service
37/1995 Modifications & Repairs
National Office Instruction
amending General Orders (1993 edition)
Instruction No. 37
Date of Effect: 3 April 1995
Modifications and Repairs
Maximum Amount Included on Certificates of Entitlement
Purpose
The purpose of this Instruction is to clarify the amount which should be recorded in the Maximum advance box on a Certificate of Entitlement issued for the purposes of to modify, to repair, or to modify and repair a home.
Background
The restrictions on acceptable modifications have led, in some cases, to undue detail in determining a monetary limit for the advance when issuing a Certificate of Entitlement for the above purposes. If the limit is overly restrictive in initial or further advance cases, the client may be forced into an additional advance at 10 % pa interest if the cost of the work subsequently exceeds the specified amount. The Standard Phrases for Special Information on Certificates of Entitlement were issued on 24 November 1994 with the intention of overcoming this problem. However, it was not clearly spelt out that it was no longer necessary to seek detailed costs of the proposed work. Activities, such as asking for quotes or examining plans, are no longer necessary.
Maximum flexibility should be afforded in such circumstances. The amount of the maximum loan available (be it $25,000 in an Initial Advance case or the maximum available under a Further Advance case) should be inserted in the Maximum advance box and The DSH subsidised advance must not exceed the cost to repair or to modify and repair or $.....(maximum loan available) whichever is the lesser should be inserted in the Special information box. Westpac then administers the actual amount advanced within these limits.
Policy to be applied
Given that restrictions on allowable modifications have been removed, quotations and copies of plans should not be obtained to consider applications for modification and/or repair to a home. The Certificate of Entitlement should be issued with the maximum possible amount being quoted in the Maximum advance box with the over-rider The DSH subsidised advance must not exceed the cost to repair or to modify and repair or $.....(maximum loan available) whichever is the lesser in the Special information box.
General Orders
No changes are required to General Orders.
Effect on previously issued NOIs (previously COIs)
This Instruction has no effect on any previously issued NOI.
Other changes
The opportunity is taken to correct a typographical error in Entitlement GO 3.6.5.2 where the word operation inadvertently became occupation.
Attached is an amended page for the Entitlement General Orders. Please replace the existing page 23/24 with the amended version.
The currently issued List of Operative COIs omits the second half of COI 23. A new list is supplied to correct this, and a modified COI 23 is supplied to replace the partially superseded Instruction.
DAVID MACKRELL
General Manager
27 March 1995
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1995/371995-modifications-repairs
1994
Place holder node for 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994
36/1994 1994 Release of New GOs - Subsidy Verification Issues
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 36
Date of Effect: 1 November 1994
RELEASE OF NEW GENERAL ORDERS
SUBSIDY VERIFICATION ISSUES
Purpose
The purpose of this instruction is to formally issue a further part of the new General Orders. The part is for inclusion in the Practice and Procedural Volume and covers the subject of: PART 5 SUBSIDY VERIFICATION ISSUES
Background
When the decision was taken to write and issue a completely new set of General Orders following the bedding down of the Subsidy Scheme, it was agreed that the new document would contain two volumes. The first volume would cover 'Legislation Interpretation & Policy' and the second volume 'Practice & Procedural Matters'.
Four parts of the first volume were issued in October 1993 and the two parts of the second volume were issued in March 1994.
The Subsidy Verification and Payment General Orders describe DSH's procedures for verification of subsidy payable and some other aspects relating to the Commonwealth's Agreement with Westpac.
General Orders
Copies of Part 5 of the 'Practice & Procedural Matters' volume of the General Orders, covering 'Subsidy Verification Issues' are enclosed. They are to be added to the GO folders provided in October 1993.
In addition, sufficient copies of 'Subsidy Verification Issues' have been provided so that all staff in the Subsidy Verification area have their own copy. It is essential that all staff involved in subsidy verification tasks adhere to the protocols.
Amended GO Index
This opportunity is also taken to issue an amended operative COI index
DAVID MACKRELL
General Manager
31 October 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/361994-1994-release-new-gos-subsidy-verification-issues
35/1994 Eligibility - Members of CMF &VAD during WWII
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 35
Date of Effect: 1 November 1994
ELIGIBILITY - MEMBERS OF CMF, AND VAD DURING WORLD WAR II
[All refences to women's service in this COI have been superseded by NOI 47]
Purpose
The purpose of this Instruction is to clarify the meaning of sub-section 4(2A) of the Defence Service Homes Act 1918. The effect of this clarification is a variation in a longstanding practice in relation to determination of eligibility for members of such services during World War II.
Background
A recent case brought to our attention through an informal review following an appeal to the AAT has highlighted the need to issue an instruction clarifying this matter.
Eligibility under the Defence Service Homes Act 1918 for those who served during World War II was based on enlistment or appointment for, or employment on active service overseas outside Australia or on a ship of war.
By enlisting in the Australian Imperial Force, Royal Australian Air Force and Royal Australian Navy during World War II, volunteers made themselves liable for active service outside Australia. These volunteers committed themselves to potential risks beyond those normally associated with peacetime service and it was this commitment that was recognised by the conferring of the loan benefit among other repatriation measures. Members of the Women's Services were also volunteers and as the war progressed, they had a growing expectation that they might be called upon to perform non-combatant support duties overseas.
While many male volunteers were actually sent overseas, a significant number were required to perform their military service within Australia. There was no distinction drawn between this group and those with overseas service for the purpose of eligibility under the Defence Service Homes Act 1918.
In 1948 it was decided that because the CMF and Women's Services were raised primarily for home service, service in these forces would not of itself, be generally regarded as qualifying service for Defence Service Homes assistance unless there was substantial evidence that the person had, in fact satisfied the definition of Australian Soldier in section 4. The general principle applied was that the applicant actually had to have seen active service outside Australia in order to satisfy the definition. This policy was applied until the Act was amended with effect from 11 November 1978 to include the present sub-section 4(2A). Question 18 of the Request for Service Details Form D7602 is designed to satisfy this long held interpretation of sub-section 4(2A).
As a result, former members of the CMF, Women's Services and VAD who did not actually serve overseas during war time are generally excluded from Defence Service Homes benefits in contrast to their AIF, RAAF and RAN counterparts. Eligibility GO 3.2.1.2 reflects this position.
The case referred to above involved a member of the AWAS who served from 6 November 1942 to 2 July 1946 and who was posted to two different units within Australia for the express purpose - 'for overseas movement'. Neither overseas movement eventuated, but the fact that she was posted in this fashion within Australia indicates that the terms of her continuing engagement in the Forces were such that she was prepared to be sent, and that the Army was prepared to post her accordingly. This latter fact was not known to the delegates who made the initial and review decisions, but came to light with further questioning of the Defence Records Office during the informal review.
The question that needs to be resolved in any case involving service during World War II is 'was the person enlisted or appointed for or employed on active service outside Australia or on a ship of war?' We know that members of the AIF, RAAF and RAN during World War II enlisted for active service outside Australia or on a ship of war, and even if they did not go overseas, are still eligible. We also know that the CMF, Women's Services and VAD were raised generally for home service. It is for this reason sub-section 4(2A) goes on to say that in considering whether a person meets the definition of Australia Soldier in section 4, a member of the CMF, the Women's Services and VAD shall not, by reason only of being or having been such a member, be taken to have been enlisted or appointed for active service outside Australia or on a ship of war. In other words, membership of such groups is not of itself sufficient to grant eligibility, unlike membership of the AIF, RAAF and RAN. This provision requires us to decline eligibility for members of the 'home services' unless there is evidence that the military authorities intended to actually employ them on active service outside Australia. It does not, contrary to long standing practice, require us to be satisfied that the person had actually served overseas.
In view of the foregoing, the original decision and review decisions on the case in question were set aside on informal review, and a fresh determination made that the applicant is an eligible person as defined and that a Notice of Eligibility should be issued accordingly.
It is important that this case is not seen as a criticism of those who dealt with the case, nor of longstanding practices employed in all State Offices and Central Office in dealing with similar cases. The problem has been the interpretation of sub-section 4(2A) and the subsequent design of the Request for Service Details Form.
Policy to be applied
Members of the CMF, Women's Services and VAD during World War II are generally not eligible under the Defence Service Homes Act 1918 unless there is evidence that the military authorities intended to actually employ them on active service outside Australia. Initially, applicants from these groups should be asked whether the terms of their employment satisfy this requirement, and where possible, to provide evidence in accordance with the 'best evidence' policy. Satisfactory evidence would be documentation of an overseas posting during World War II or of a posting within Australia 'for overseas movement'. If applicants do not claim to have served on active service outside Australia or to have been posted 'for overseas movement', it is reasonable to decline eligibility on that basis. If enlistment for active service outside Australia is claimed and insufficient confirmatory evidence is provided, a Request for Service Details Form D7602 should be sent to the relevant Service Records Office with the accompanying question appended to Section B.
'Was the person posted either within or outside Australia for the purpose of serving on active service outside Australia? If so, please provide details.'
The Request for Service Details Form D7602 will be amended to include this question before the next reprint.
General Orders
Attached is an amended pages 13-14 of the Eligibility General Orders reflecting a change to GO 3.2.1.2. Please replace the existing pages 13-14 with the amended version. This Instruction has no effect on any previously issued operative COI.
Eligibility GO 3.2.1.2 has been altered to read:
" 3.2.1.2 Forces raised for Home Service. Enlistment in the following Forces was generally for home service:
- Citizen Military Forces;
- Women's Royal Australian Naval Service;
- Australian Women's Army Service;
- Women's Auxiliary Australian Air Force;
- Australian Army Medical Women's Service (but not a member of the AIF); or
- Voluntary Aid Detachment.
Accordingly, eligibility can only be established if a person who enlisted in one of these Forces actually served outside the territorial boundaries of Australia, or there is evidence that the military authorities intended to actually employ them on active service outside Australia. Acceptable evidence would be documentation of an overseas posting or of a posting within Australia 'for overseas movement' during WWII. "
Notes 1 and 2 of GO 3.2.1.2 remain unchanged.
DAVID MACKRELL
General Manager
28 October 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/351994-eligibility-members-cmf-vad-during-wwii
34/1994 Best Evidence Policy - Malaya & Singapore
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 34
Date of Effect: 1 November 1994
"BEST EVIDENCE" POLICY
- service in Malaya and Singapore
Purpose
The purpose of this Instruction is to clarify the eligibility determination process in relation to persons who served in Malaya or Singapore between 1 September 1957 and 28 May 1963.
Background
The interpretation of the description of the operational area defined in regulation 74J confines qualifying service to that actually served on land in Malaya or Singapore during this period. When the "best evidence" policy was introduced by COI 19 on 1 January 1993, it was thought that the servicemen may have suitable evidence in their possession which could verify that they were required to perform duty on land.
Experience has revealed that such evidence is usually non-existent. Indeed, there are times when the Service Records Offices have difficulty in determining whether naval personnel were required to actually perform duty on land even though a ship was within territorial waters. The absence of evidence in the hands of servicemen means that delegates inevitably have to issue a Request for Service Details form to confirm the service.
Policy to be applied
It is considered appropriate for confirmation to be sought from Service Records Offices in every case where eligibility is being claimed on the basis of service in Malaya or Singapore between 1 September 1957 and 28 May 1963.
General Orders
Attached are amended pages 55-56 for the Eligibility General Orders. Please replace the existing pages with the amended version.
The sixth paragraph of Eligibility GO 13.1 has been altered to read:
Where eligibility is being claimed on the basis of service on land in Malaya or Singapore between 1 September 1957 and 28 May 1963, it is appropriate that a service check be sent to the Department of Defence.
A service check may also be required if, for example, an applicant has served for 6 years 2 days but it is not clear whether the additional service was due to a delay in processing the person's discharge. Delegates are to use sound judgement in these matters.
Effect on previously issued COIs
This Instruction refines the policy enunciated in COI 19.
DAVID MACKRELL
General Manager
27 October 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/341994-best-evidence-policy-malaya-singapore
33/1994 Loans for Modifications
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 33
Date of Effect: 25 October 1994
LOANS FOR MODIFICATIONS
Purpose
The purpose of this Instruction is remove restrictions on what constitutes "acceptable" modifications for the purpose of section 18 of the DSH Act.
Background
Amendments to the DSH Act, commencing on 1 January 1993, allowed loans to be used for modifications to a dwelling house. The change was introduced, in line with Government policy, to allow people to remain in their homes longer and was particularly targeted at older veterans and widows.
Upon introduction of the change we were concerned that loans could be used for items which could be seen as luxuries and, thus, not meeting the intention of the amendments. As a consequence, we issued an all States memorandum on 5 January 1993 to which was attached a list of modifications which were regarded as unequivocally acceptable.
With 21 months of experience behind us, we have reviewed the situation and have found that the general intention of the amendments are being met and applications for "luxury" items have been minimal.
Policy to be applied
As the term "modify" is not defined in the legislation, there are administrative advantages in removing the earlier imposed restrictions. Hence, the restrictions imposed on 5 January 1993 are not to be imposed any longer. The commentary in Entitlement GO 3.3.2.2 is considered sufficient to guide delegates in future decisions and ensures that they have maximum flexibility in deciding individual cases.
General Orders
No changes are required to General Orders.
Effect on previously issued COIs
This Instruction supports the policy introduced by COI 21.
DAVID MACKRELL
General Manager
20 October 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/331994-loans-modifications
32/1994 Purchase Land & Build a House
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 32
Date of Effect: 5 September 1994
PURCHASE LAND AND BUILD A HOUSE
Purpose
The purpose of this Instruction is to refine the policy on proposals to "purchase land and build" as amended by COI 28.
Background
Following the issue of COI 28 it has come to our attention that where borrowers are initially buying land with the intention of building, Westpac has a policy of applying housing rates of interest for the first five years only. If the client has not built a home within that period, the loan interest is raised to investment rates. We see this approach as a way of ensuring that our mutual clients comply with the dual purpose specified on the certificate of entitlement issued i.e. "to purchase a holding and build a dwelling-house on the holding". We have therefore decided to refine the policy enunciated in COI 28 and to define the term "reasonable time" for this category of assistance as five years.
Policy to be applied
In any case where the applicant intends to buy land initially with the intention of building a home within a reasonable time, a certificate of entitlement may be issued for the dual purpose, notwithstanding that under the initial funding arrangements the advance is used solely for the purchase of the land. In accordance with paragraph 18(2)(b) of the Act we need to be satisfied that the advance will enable the client to buy land and build a house. A reasonable time within which to satisfy this dual purpose is set at five years. If construction of the home has not been completed within five years, subsidy is to be cancelled on the basis that the applicant used the advance for a purpose other than that for which it was made [paragraph 26(1)(c) of the Act refers]. Recovery action is not to be taken in these cases. Upon cancellation of subsidy, the bank will discharge the subsidised loan with a fresh loan at the going investment rate of interest, or alternatively the applicant may refinance through another source. Either way, the subsidised advance will be terminated leaving the applicant the option to take up a further advance under the portability arrangements at some time in the future for a legitimate housing related purpose.
In these circumstance it is most important that clients are warned of the possible consequences in writing at the time the certificate is issued, particularly in view of the impact on both DSH and Westpac of the proposed uniform credit legislation, which will be the subject of a later COI. Please delete the note 4 reference on the reverse of the certificate in these cases until the form is reprinted.
An appropriate monitoring mechanism should be put in place to ensure that the five year time limit is complied with.
General Orders
Attached are amended pages 23-26 for the Entitlement General Orders. Please replace the existing version with the amended version. The amended GOs now read;
3.7.1 Purchase of Land
A subsidised loan is not available to purchase land solely. However, where a client genuinely intends to proceed with the building of a home within a reasonable time and construction is to be completed within five years of settlement, a Certificate of Entitlement should not be refused merely because the advance will be applied initially to the purchase of the land only. The decision should be based on consideration of both the intended purpose and the intention to occupy. [Please also see Entitlement GO 3.7.6.]
3.7.6.2 Time Limits. Whether the intention to use the house for the prescribed purpose will be met within a reasonable time is relevant to the genuineness of the intention. What is a reasonable time will vary having regard to the circumstances of each case, but where a certificate is issued to buy land and build a home and the funds are used for the purchase of land with the intention of building, it is a requirement that the home is completed within five years from settlement of the loan. Failure to complete construction of a house capable of being occupied within five years will result in cancellation of subsidy, discharge of the initial advance and substitution with a loan at investment rates of interest or alternative finance. Clients should be warned of these possible implications in such cases.
We also take this opportunity to insert a cross reference in Entitlement GO 3.7.9 to the corresponding instruction in Subsidy Procedural Matters GO 1.5.
Standard Letters
Standard letters will be appropriately amended.
Effect on previously issued COIs
This Instruction further refines the policy enunciated in COI 28.
DAVID MACKRELL
General Manager
2 September 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/321994-purchase-land-build-house
29/1994 Introduction of Widows-ers Benefits Table
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 29
Date of Effect: 1 August 1994
INTRODUCTION OF WIDOWS'/ WIDOWERS' BENEFITS TABLE
Purpose
The purpose of this Instruction is to introduce a table of benefits available to widows/widowers for inclusion as Appendix A to the Entitlement General Orders.
Background
In view of the complex nature of the legislation covering benefits available to widows/widowers, it was decided at a meeting of Subsidy Managers in 1993 that an appropriate ready reference table should be developed for incorporation into the General Orders.
It was acknowledged that staff had difficulty in applying the legislation and this in turn could have been causing some confusion for clients. A ready reference table was seen as the possible answer, in that it would provide staff with clear guidance on interpretation of the legislation and the application of uniform policies for all clients.
The complexities encountered in this task have caused considerable delay in finalising the table, and even now we are aware that not all widows'/widowers' circumstances are covered.
Policy to be applied
When dealing with potential applications or inquiries from widows/widowers, staff are to refer to the table of benefits at Appendix A to the Entitlement General Orders. The table is designed to assist staff in advising the options available. It is essential that all the options in each category are explained when advising the widow/widower, although it is recognised that some options may not be all that practical, dependent upon the circumstances. It is important that once the options are explained, the final decision on what benefit to apply for is left to the widow/widower.
In the table, references to a widow of an eligible person should be read to include references to a widower of an eligible person and similarly, references to a husband should also include a wife. The benefits available in the Additional Advance and the Widow/Essential Repair Advances columns are dependent upon the benefit in the Loan column being taken up. The table format, although comprehensive may not cover all widows'/widowers' circumstances. Any case in circumstances not covered by the table should be referred to Central Office by telephone for advice in the first instance, particularly where the widow has completed her own military service.
Where the applicant's circumstances indicate a Further Advance option, staff must check that the portability provisions are satisfied, e.g. previous loan current at, or funded after, 9/12/87, and that previous terms have not exceeded 25 years. Care also needs to be exercised in relation to the effective dates of legislative changes which bestow the benefits, i.e. de-facto widows are eligible as widows if the person with qualifying service died after 10/11/78. De-facto widowers of female veterans are eligible if the person with qualifying service died after 18 December 1988.
Staff should be fully conversant with the legislation and other parts of the General Orders before using the table. Relevant GOs related to widows'/widowers' benefits are located in Eligibility Chapter 10 and GO 12.2.1 and Entitlement GO 3.6.4, Chapters 4, 5, 6 and 7, and GOs 10.13 and 10.14. It is emphasised that the complexities of some of the legislative provisions mean that they are open to some debate and variance in interpretation. Where this is so, the table applies a policy consistent with a beneficial interpretation of the legislation and sets down uniform guidelines to follow for the majority of cases. However, there may be cases where widows have received or acted upon previous DSH advice given under earlier views of the same legislation. It is not intended that the guidelines in the table would disadvantage those clients who have received or acted upon previous contrary advice. Delegates are encouraged to consider the merits of cases in accordance with the provisions of the legislation and to satisfy themselves that such widows are not disadvantaged.
Advice to widows/widowers should include reference to Insurance - both property and contents.
General Orders
Attached is an amended page 49 of the Entitlement General Orders introducing Chapter 11 and Appendix A - the Widows'/Widowers' Benefits Table. Please replace the existing page 49 with the amended version and insert Appendix A as the immediately following pages and before Appendix B.
Also attached is a replacement page 59 of the Eligibility General Orders, reflecting the new address of the Soldier Career Management Agency.
Amended GO Index
An amended Index page 3 for the Entitlement GOs is also attached.
Effect on previously issued COIs
This Instruction has no effect on any previously issued operative COI, but is related to COI 11 of 1 March 1991, COI 13 effective from 25 June 1991, COI 14 of 29 August 1991, and COI 18 of 1 October 1992.
DAVID MACKRELL
General Manager
25 July 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/291994-introduction-widows-ers-benefits-table
28/1994 Purchase of Land Only
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 28
Date of Effect: 1 August 1994
PURCHASE OF LAND ONLY
Purpose
The purpose of this Instruction is to vary the policy regarding applications for a Certificate of Entitlement to purchase a holding and build a dwelling-house on the holding as provided for in paragraph 18(2)(b) of the DSH Act.
Background
Paragraph 18(2)(b) of the DSH Act allows the Secretary to issue a Certificate of Entitlement for a subsidy on an advance for the purpose of enabling a person to purchase land and build a house on it. This provision has always been applied in the sense of requiring that the advance fulfil both functions. Although the advance could be partly applied towards the purchase of land, the remainder of the advance had to be applied towards the actual construction of the house.
In the days when the DSH loan constituted a high proportion of the cost of house and land packages, there was little opportunity for the advance to be used solely towards the cost of the land. Now that the maximum loan represents such a low proportion of the overall cost, some clients are expecting to use the DSH loan in connection with the purchase of the land when they do not intend to proceed immediately with the construction of the home.
We have sometimes discovered, during compliance monitoring, instances where the Bank advanced the loan for the purchase of land where there was no intention to immediately construct a house. Although our initial reaction on discovering these instances might be to consider cancelling the subsidy and recovering what is perceived as wrongfully paid subsidy, in most cases clients have been able to demonstrate their intention to proceed with building within a reasonable time frame. In such cases, we have decided to continue the subsidy. The effect in such cases is that the subsidy commences earlier than it would normally and, therefore, will finish earlier than it would have if we waited until construction had been completed; however, it still has the effect of enabling a person to buy land and construct a dwelling house.
There is increasing pressure from clients for a relaxation of the current requirement. The 1991-92 Entitlement Review also favoured the "land only" option in view of recent experiences, and in particular, it was seen as a way to assist low income earners break into the housing market.
Policy to be applied
We have received legal advice that confirms the view that a Certificate of Entitlement cannot be issued where the client intends to purchase land and not construct a house.
Sub section 18(2) of the Act requires the Secretary to be satisfied that the advance sought is for one of the listed purposes. Note that, reading through to paragraph (b), the Secretary must be satisfied that the advance will enable the client to buy land and build a house.
Provided the delegate can be satisfied that a home will be built within a reasonable time thereby complying with the occupancy policy, the fact that the full amount of the advance will be spent on purchasing the land should not prevent a Certificate of Entitlement from being issued. The approach is to be consistent with the policy on occupancy (i.e. intention to occupy) as set out in Entitlement General Order 3.7.6. The stated purpose in the Certificate will, of course, still be to purchase a holding and build a dwelling-house on the holding.
Each case needs to be treated on its merits. Where it is clear that the client has no serious intent of building a home on the land, the application should be declined. In other cases a positive decision should be made by considering, in conjunction, both the purpose for which the advance will be applied and the intention to occupy rather than considering both as independent issues.
General Orders
Attached is an amended page for the Entitlement General Orders. Please replace the existing page 24 with the amended version. This Instruction has no effect on any previously issued operative COI.
Entitlement GO 3.7.1 has been altered to read:
3.7.1 Purchase of Land
A subsidised loan is not available to purchase land solely. However, where a client genuinely intends to proceed with the building of a home within a reasonable time, a Certificate of Entitlement should not be refused merely because the advance will be applied initially to the purchase of the land only. The decision should be based on consideration of both the intended purpose and the intention to occupy. [Please also see Entitlement GO 3.7.6.]
DAVID MACKRELL
General Manager
25 July 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/281994-purchase-land-only
24/1994 1994 Release of New GOs - Practice & Procedure
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 24
Date of Effect: 22 March 1994
RELEASE OF NEW GENERAL ORDERS
PRACTICE AND PROCEDURAL MATTERS VOLUME
Purpose
The purpose of this instruction is to formally issue two further parts of the new General Orders. The two parts are for inclusion in the Practice and Procedural Volume and cover the subjects of:
PART 1 SUBSIDY PROCEDURAL MATTERS
PART 3 DATA ENTRY PROTOCOLS
Background
When the decision was taken to write and issue a completely new set of General Orders following the bedding down of the Subsidy Scheme, it was agreed that the new document would contain two volumes. The first volume would cover 'Legislation Interpretation & Policy' and the second volume 'Practice & Procedural Matters'.
Four parts of the first volume were issued in October 1993 and the two parts of the second volume as listed above were dispatched to all State and Regional Offices on 16 March 1994.
Part 1 relating to 'Subsidy Procedural Matters' represents those matters which were part of the former General Orders but which are not considered to be policy issues as such. The purpose of this Part is to provide general guidance and information on procedural matters associated with implementing and administering the policy outlined in the Legislation Interpretation & Policy Parts. It is not intended that this Part be taken to be a comprehensive procedural manual for all tasks undertaken. Rather, State Program Managers and delegated officers are to use their own discretion in such matters. Procedures should be flexible enough to take account of any local arrangements, yet at the same time result in clients receiving uniformly high standards of quality service and advice from all Departmental Offices.
The earlier Legislation Interpretation & Policy Parts are aimed at achieving a uniformly correct and fair way of dealing with all casework under the Defence Service Homes Act 1918. They place the same rights and obligations on clients and staff irrespective of State Office boundaries.
In addition to policy considerations, there are some procedural matters which also need to be addressed in a uniformly acceptable way and these matters are set out in the 'Subsidy Procedural Matters' part.
The purpose of establishing Data Entry Protocols is to enable data to be recorded in a consistent manner across all data entry points and to facilitate any data interchange.
The Data Entry Protocols are included as Part 3 of the 'Practice & Procedural Matters' volume of the DSH General Orders as a ready reference instruction for all staff to adhere to when entering data into the ADP Systems. The protocols provide a standard form of data entry in respect of client details (including correspondence address details).
The protocols are developed to cover the vast majority of data entry needs, but there will be rare cases where the number of characters required to be entered exceeds the maximum allowable for that particular field. In such cases, unless the protocol provides for the use of the next line field, staff are to use their judgement on an appropriate abbreviation, which will, of course, mean a break of protocol.
Changes in Policy or Practice
In preparing the new procedural General Orders the opportunity to examine and revise our approach to a range of issues has been taken and all staff are urged to become familiar with the content of this new part. In particular, the following changes are brought to attention:
File Numbers
The allocation of file numbers was the subject of Central Office Instruction 20 effective from 1 January 1993. This instruction has been revised and incorporated into the new GOs as 1.1 and Chapter 2. The system changes that have occurred in Insurance since that COI was issued have also been taken into account. COI 20 is therefore superseded by this issue. Please destroy copies of COI 20 and delete it from the list of operative COIs.
Action to be Taken Regarding False Declaration
The content of new GO 1.4 reflects the changes that have occurred in relation to these matters within the Department since the publication of the Benefits Prosecution Guidelines. Action to be taken by the Housing Sub-program is to conform with the remainder of the Benefits Program.
Marriage of Two Eligible Persons Each in Receipt of an Advance
The old GOs 34.2 and 34.3 prescribed the subsidy cancellation action to be taken where two eligible persons, each in receipt of an advance, become the husband or wife of the other. The power in ss.26(4) of the Act is discretionary, but as a matter of policy, was exercised in most cases as far as is known. It must be remembered though, that this power preceded the amendments allowing portability and the pooling of entitlements. As such, the policy to cancel in every case is outdated. This was hinted at in the Entitlement GO 3.7.9, but in hindsight, a stronger policy message perhaps should have been conveyed in that GO. The opportunity has therefore been taken to propose a change of procedure in the Procedural GO 1.5 and to reflect a change of policy in an amended Entitlement GO 3.7.9. A copy of the new Entitlement GO 3.7.9 will be issued in the near future.
Term/Review/Cancellation of Relief
On close examination of the legislation covering the relief provisions it became evident that there is no legislative power to review or cancel Instalment Relief during the currency of a Certificate of Entitlement granting instalment relief for a specified period. This has been confirmed by legal advice. As a result, it became necessary to rewrite the GOs covering this subject, but there is no change to the basic philosophy of the policy contained in the old GOs. This has been achieved by suggesting a normal term for instalment relief of 12 months and setting a maximum term of two years.
The absence of legislative power to review or cancel relief also impacts on the action to be taken on the marriage or death of a relief recipient, as well as when a relief recipient ceases to occupy a property.
Relief Term - Recurring Expenses
The policy to limit the normal term for instalment relief to 12 months and to set a maximum term of two years also impacts on the arrangements for assisting with the payment of recurring expenses. There is no legislative provision to issue a certificate for recurring expenses without a corresponding application. Your attention is drawn to new GOs 3.3 and 3.4.2 for further details.
Term - Essential Repairs
It should also be pointed out that the policy in the former GO 41.8 did not allow the term for repaying an advance for essential repairs to exceed the balance of term of the current subsidised advance. The new GO 4.3 refers to these arrangements as the norm but correctly points out that the legislation provides for a longer term if considered necessary. A client could incur financial hardship if this provision was not considered as an option at the time of utilising the benefit. It might even cause the client not to proceed to apply for a benefit to which he/she is legally entitled.
Relief - Inclusion of Cost of Technical Advice to Widow/Widower
Other changes made reflect our changed role from mortgagee lender to subsidy provider and our gradual withdrawal from some of the more paternalistic/bureaucratic practices such as the seeking of documentary evidence of repairs to be carried out through quotes and technical inspections. In this regard the former GO 40.19 stipulated that any charges for inspections by a consultant will be payable by the widow direct to the consultant, but if payment of the fee would cause hardship, she may be reimbursed from the Widow Advance provided one is approved. Bearing in mind that we no longer have the technical expertise of Work Supervisors as we had in the past, and the fact that the Minister's Hardship Guidelines enable a fairly mechanical approach to deciding whether a widow/widower is suffering the hardship defined, it is considered entirely appropriate to allow the cost of any necessary technical expertise provided to a widow/widower to be included in the overall cost of the work to be done as a matter of routine. This is consistent with the Government's often stated policy of assisting the elderly to remain independent in their own homes for as long as possible. Because of the Hardship Guidelines we would normally be in a position to judge whether a widow/widower is likely to be successful in her/his application before she/he incurs any expense in obtaining independent technical advice. The new GO 3.4.1 has been written along these lines. That new GO also mentions that details of the repairs required should be obtained from the widow/widower or her/his representative and that a technical inspection and report will not normally be requested.
Appealable/Reviewable Decisions
The changes to the General Orders covering appealable/reviewable decisions in Chapter 5 are the result of input from the Benefits Compensation and Review Branch.
General Orders
Copies of Parts 1 and 3 of the new 'Practice & Procedural Matters' volume of the General Orders, covering 'Subsidy Procedural Matters' and 'Data Entry Protocols' respectively, have been forwarded under separate cover. They are to be added to the GOs folders provided in October 1993.
In addition, sufficient copies of the 'Data Entry Protocols' have been provided so that all staff, in both Subsidy and Insurance have their own copy. It is essential that all staff involved in data entry tasks adhere to the protocols except, as mentioned earlier in this Instruction, in the very rare circumstances where one does not apply.
This opportunity is also taken to issue an amended Index to the 'Subsidy Procedural Matters' part following a late change to the pagination of the document at around the printing stage. The new Index is attached.
DAVID MACKRELL
General Manager
18 March 1994
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1994/241994-1994-release-new-gos-practice-procedure
1993
Place holder node for 1993
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1993
23/1993 Rates for Assessing Hardship
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 23
Date of Effect: 18 November 1993
Other changes
The opportunity is taken to effect a minor change to the fourth paragraph of Chapter 11 by deleting reference to Instalment Relief.
The need for this change has arisen from legal advice obtained in relation to a widow's entitlement to an Initial Advance. In brief, the effect of the advice is that a widow assisted as a joint tenant with her late husband may obtain Instalment Relief in relation to the original advance without affecting her entitlement to an Initial Advance for use some time later.
Attached is an amended page for the Entitlement General Orders. Please replace the existing page 49 with the amended version.
FELICITY M BARR
General Manager
29 November 1993
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1993/231993-rates-assessing-hardship
22/1993 Release of New Subsidy GOs - Legislation & Policy
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 22
Date of Effect: 25 October 1993
RELEASE OF NEW SUBSIDY GENERAL ORDERS
LEGISLATION AND POLICY VOLUME
Purpose
The purpose of this instruction is the formal issue of four sections of the new Subsidy General Orders for use by all staff. The four sections are part of the Legislation and Policy volume and cover the subjects of:-
PART 1 ELIGIBILITY
PART 2 ENTITLEMENT
PART 3 ADMINISTRATIVE FRAMEWORK AND DECISION MAKING
PART 4 SUBSIDY ADMINISTRATION
Background
The current General Orders were issued in August 1989 following the restructuring of the Scheme from a lending to a subsidy payment operation in conjunction with Westpac. They are an adaptation of those which had been in use during the time of the DSH Corporation's lending operations. Once the Subsidy scheme had been bedded down it was recognised that there was a need to review the document completely.
The rewrite generally involved taking the existing 1989 General Orders and incorporating the legislative and policy changes which have occurred since. The format has also been completely restructured in an attempt to make the information in the document more easily accessed and understood. Furthermore quotations from the relevant sections of the legislation have been included at the commencement of each chapter for ease of reference for users.
The new 'Legislation Interpretation and Policy' GO's are set out under the following major headings:-
ELIGIBILITY
ENTITLEMENT
ADMINISTRATIVE FRAMEWORK AND DECISION MAKING
SUBSIDY ADMINISTRATION
INSURANCE
Within each chapter the following general format is used:-
LEGISLATION
POLICY
GENERAL PRINCIPLES
INCLUSIONS
EXCLUSIONS
OBSERVATIONS [if applicable]
A separate volume on 'Practice and Procedural Matters' will complement the above when completed.
A total of twenty one Central Office Instructions have been issued since the Subsidy Scheme commenced on 19 December 1988. Their contents have been checked and incorporated into the new General Orders where appropriate.
A comparison of the existing to the new draft GO's has been completed in an effort to ensure that no subject matter has been inadvertently missed in the preparation of the new document. The reasons for leaving existing paragraphs out of the new draft are either that legislative and policy changes over recent years have resulted in them being superseded, or they are no longer required due to the revised format, eg an introductory paragraph from the old document may no longer be necessary in the new because of the revised order or format.
Changes in Policy or Practice
A number of new GO's have been written to clarify matters of concern and where appropriate to incorporate the effect of legal opinions obtained in recent times. An analysis of such changes which have resulted in a difference of policy or practice is as follows:-
Eligibility GO 12.2.3.1
The change in this policy is an explanation that a 'deemed' (ie de facto) widow/widower may remarry without affecting her/his eligibility as a widow/widower and results from a legal opinion obtained on the effects of remarriage on the eligibility of a widow/widower. The effect of this change is that it places 'deemed' widows/widowers in an advantageous position over legal widows/widowers. This anomaly has been recognised for some time, but in view of the almost negligible number of persons affected, the legislation does not warrant being amended in isolation.
Entitlement GO 10.6
Legislative changes effective from 8/1/91 stopped the transfer of loan benefits to ineligible persons. Where a person and spouse are both eligible by virtue of their military service, the legislation allows the transfer of one person's loan benefit to the other following marital separation allowing the potential for three loans to run on two properties. This is not intended and the new GO instructs delegates on how to limit such loans to each individual's loan benefit.
Administrative Framework & Decision Making GO 10.3.1 - Bankruptcy
It is the general policy not to proceed with any action or proposal which would result in the client losing his right, title or interest in the property and to refuse consent to a creditor to levy execution against the property while the applicant is complying with the requirements of the Act. Departures from the policy will normally be made only in exceptional circumstances.
In a recent case before the AAT, a decision of a delegate of the Secretary refusing to give approval for the DSH property to be taken or sold in satisfaction of a judgement debt was set aside. In handing down the judgement the Deputy President of the AAT commented that there is no statement in the General Orders of what are the normal circumstances or what may constitute exceptional circumstances.
Although it might be seen that the drafting of new GO's is an opportune time to change the policy on Bankruptcy to reflect the outcome of the recent AAT decision, any such change would require Ministerial endorsement and extensive consultation with the ex-service community beforehand. Due to the implications of such a course of action it has been decided not to pursue this option in isolation from the broader strategic matters currently before the Minister.
The new GO's therefore do not change the longstanding policy on Bankruptcy but rather attempt to draw the attention of delegates to the implications of the AAT's comments. The AAT's view was that in exercising discretion under Section 45A DSH should distinguish between those debts which have been incurred in the normal course of daily living and the maintenance of the ex-serviceman and his family from those which have been incurred in the course of dealing with other members of the community for the purpose of engaging in commercial activities.
We are unable to define exceptional circumstances in more detail in the absence of the consultative process outlined above.
Reference has also been made to the portability option available to clients affected by an adverse Section 45A decision.
Entitlement Chapters 11 and 12
The range of benefits available to widows/widowers is to be set out in some detail in a table format in Chapter 12 with an introduction in Chapter 11. The table is currently incomplete and will be the subject of a later COI when released.
Subsidy Administration
The section on Subsidy Administration is completely new and provides information on the legislation and the Agreement with the Bank which govern the way we verify, pay and cancel subsidies.
Other new GOs and changes only explain in more detail aspects of the existing policy and operation of the scheme which we felt could be better expressed.
The former Appendix B Schedule 3 list of ships allotted for duty in Vietnam which was deleted by COI 118 effective from 25 May 1986 has been re-inserted as Eligibility GO 5.3.4 to assist delegates in their decisions under the 'Best Evidence' policy. A copy of the Defence Minister's deeming instrument has also been inserted as Eligibility GO 5.3.5.
Policy Instruction
Copies of the new 'Legislation Interpretation and Policy' General Orders have been forwarded under separate cover. They are to replace the 1989 GOs with the exception of the chapter on Insurance which is still to be finalised. Delegates are to be guided in their decisions by the contents of the new volume and are to disregard those superseded.
FELICITY M. BARR
GENERAL MANAGER
18 October 1993
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1993/221993-release-new-subsidy-gos-legislation-policy
21/1993 Amendments to DSHA - 2nd Supplementary Agreement
Central Office Instruction
Instruction No. 21
Date of Effect: 1 January 1993
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT
IMPLEMENTATION OF SECOND SUPPLEMENTARY AGREEMENT
Purpose
The purpose of this Instruction is to advise and explain the legislation changes to the DSH Act as a result of passage of the Veterans' Affairs Legislation Amendment Act (No. 2) 1992. Royal Assent was given on 24 December 1992 and the amendments are to commence on 1 January 1993.
Background
The changes to the Act were necessary as a result of the 1992 Budget. The changes relate to:
- provision of loans for modifications and/or repairs; and
- removal of restrictions relating to loans for discharging a mortgage, charge or encumbrance or, in relation to a retirement village, a debt.
As a result of these changes, an agreement, known as the Second Supplementary Agreement, was reached with Westpac on 4 November 1992. This agreement provides that:
- a Commission of 1.25% of the total DSH borrowings will replace the Unit Fee on 1 January 1993;
- the Commission is payable on Initial and Further Advances for the following purposes;
- initial entry to a retirement village;
- first use of portability for those loans outstanding on 9 December 1987;
- modifications and repairs; and
- discharges of mortgages or debts where the mortgage or debt was raised using finance from a source other than Westpac;
- the Commission will be payable for any future changes to the Scheme; and
- DSH clients will receive a 50% discount on Establishment Fees.
The agreement is subject to a 12 monthly review, with the first review to take place in January 1994. Any changes to the Second Supplementary Agreement resulting from this review cannot be implemented unless both the Commonwealth and Westpac agree in writing to those changes.
Definition Of Modifications And Repairs
As the Commission is not payable on loans granted for enlarging a house or retirement village, and some proposals could include both an enlargement and a modification to the house or retirement village, the following definitions have been agreed with the Bank:
Enlarge Under this term the predominant purpose of the loan and the bulk of the cost must be associated with increasing the internal floor space of the house. In circumstances where there are renovations or repairs associated with the enlargement but the renovations or repairs are not the main cost factor, the purpose shown on the Certificate of Entitlement is to be "enlarge a dwelling house". This is consistent with previous policy.
Modify This term is to be used where the predominant purpose of the loan does not involve increasing the internal floor space of the home. However, incidental increases to the size of the home, such as the enclosure of existing sleepouts or installing a bay window, would come into this definition. They are modifications in that they change the purpose for which an existing area is used.
Repair This term covers making good something which is in a state of disrepair. This includes replacing something which is defective.
Delegates will need to decide which definition closest fits the circumstances of each case. The correct code is then to be entered into CELS and the Certificate of Entitlement will reflect the appropriate purpose.
These definitions have not been incorporated into the Act but will be reflected in the General Orders.
Modifications
What may be accepted as a modification to a dwelling-house is restricted only by the above definition of modification and the definition of "dwelling-house" in section 4 of the Act.
However, one specific exclusion is the purchase of land to increase the size of the holding. The definition of "dwelling-house" does not include any land. Therefore, the purchase of any adjoining land, easement or right of way cannot be regarded as a modification to a dwelling-house.
Westpac has advised that it is happy to lend where the modification improves, or at least maintains, the security value of the property. Therefore, there may be certain proposals on which the Bank will not be able to lend. However, no advice has yet been received from the Bank in this regard. State Offices will be advised as soon as a response is received.
It would be poor client service to knowingly issue a Certificate of Entitlement for a particular modification (or repair) proposal which will be rejected by Westpac. Where it is known that Westpac cannot lend for a particular proposal, delegates should advise the client of this obstacle before issuing the certificate. Every effort should be made to assist the client in his/her dealings with the relevant branch of the Bank in such circumstances. Delegates should be aware, however, that knowing the Bank will refuse to lend for a particular proposal is insufficient grounds for refusing to issue a certificate.
Discharge Of Mortgage
Subsections 18(4) to 18(5E) of the Act have been removed. This means that clients will now be able to obtain a DSH loan to discharge a mortgage or, in relation to retirement village accommodation, a debt without having to meet any hardship guidelines. The reason why the mortgage or the debt was originally raised is irrelevant.
However, hardship guidelines will still apply to Widow/Widower Advances, Essential Repairs Advances and Instalment Relief.
Security
Loans for the new purposes will be secured by a first mortgage, except in relation to loans relating to a person's retirement village accommodation. However, clients are to be advised of the costs associated with entering into a mortgage, particularly where the cost of the proposal is low.
Additional Advances
The Commission is not payable on any Additional Advance. This is because an Additional Advance does not represent new business to the Bank.
Paragraph 18(3)(a) of the Act has been amended to remove reference to essential extra sleeping accommodation and essential utility services. The paragraph now states:
"(a) to enlarge, modify or repair:
(i) a dwelling-house on a holding owned by the person; or
(ii) a person's retirement village accommodation; or"
Additional Advances can still be made to install utility services. This is to be regarded as a modification to the property.
Also, Additional Advances are no longer restricted to enlargements only for essential extra sleeping accommodation. An Additional Advance can be approved for any enlargement to the property.
Paragraphs 18(3)(c) and (d) have also been removed from the Act, as both of these purposes fall within the meaning of a modification to the property.
Further Advance
Some clients may have already discharged their DSH loan and have retained the property. If they have an entitlement to portability, these people will be able to use their entitlement to enlarge, modify or repair their home or to discharge another mortgage on the property.
It is expected that those clients who discharged their loan after 9 December 1987 and before 8 January 1991, and have bought another house, may take up their portability entitlement now that the restrictions on discharging a mortgage have been removed.
Widow/Widower Advances
There are several options available to widows and widowers in relation to loans for modifications and/or repairs:
- They can obtain an Additional Advance;
- They can obtain a Widow/Widower Advance;
- They may be able to obtain an Initial Advance if they have not yet used their entitlement;
- They may be entitled to a Further Advance; or
- Assistance to carry out repairs arising from an insurable event may be available through the Insurance Scheme or another insurer, if the home is insured.
The option which best suits an individual would depend on many factors, for example:
- the remaining term of the loan;
- the interest rate applicable to the account;
- the entitlement(s) available to the person;
- the effect of portability, if entitled; or
- whether the repairs can be paid for by insurance;
Delegates will need to advise the applicant of his/her entitlements, and the possible consequences associated with each option, before issuing a Certificate of Entitlement.
Advances For Essential Repairs
With the introduction of initial loans for repairs, it is envisaged that an Advance for Essential Repairs would only be necessary if the applicant has already borrowed $25,000. If this is the case, the test of Serious Financial Hardship would still apply.
Payment Of Unit Fee And Commission
The Unit Fee is payable on:
- initial entry to a retirement village; and
- the first use of portability of loans outstanding on 9 December 1987.
This Fee is still payable by the Bank on all of these types of loans granted up to and including 31 December 1992. From 1 January 1993 the Commission will replace the Unit Fee.
Invoices for the Unit Fee and the Commission will be provided to the Bank on 1 May of each year. This function will be performed by Central Office and the Bank's payment will be made to the RPM NSW Office. New FAS/Finance codes will be advised as soon as possible.
Systems Changes
Specifications have been provided to the Director (Technology) to provide for these changes to the Act. The systems changes are in place and ready for use on 1 January 1993.
There have been two major changes to CELS:
1. New indicators are to be included on the Certificate of Entitlement for the new purposes;
- "M" for modifications and/or repairs; and
- "D" for discharges of non-Westpac mortgages or debts;
2. Application Purpose codes have changed as a result of the new loan purposes and the removal of some Additional Advance purposes.
CELS Coding
The importance of correct coding cannot be overemphasised. The production of the invoice depends entirely on:
- correct use of Application Type and Purpose codes; and
- timely entry of the details of returned Certificates of Entitlement.
If there are any problems in this regard the Director (Subsidy) should be advised immediately.
The Bank has also been requested to ensure that Certificates of Entitlement are returned quickly.
Insurance
As with all DSH loans, clients will be able to avail themselves of both buildings and contents insurance.
There will be occasions when a client lodges an insurance claim for some damage which may not result from an insured risk. In these cases Insurance staff should seek advice from, or refer the case to, the Subsidy Section prior to advising the client of the outcome of the claim. It is possible that the client could be assisted with an Additional or Further Advance to repair the property.
Of course the opposite also applies. Should an application for repairs be received, delegates must ensure that the damage is not covered by insurance, either DSH or otherwise. Clearly, the applicant will be better off if the repairs can be effected without the need to repay the cost of them.
General Orders
These changes have been incorporated in the new General Orders which are expected to be issued during January 1993.
GERALD VENABLES
ACTING GENERAL MANAGER
30 December 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1993/211993-amendments-dsha-2nd-supplementary-agreement
19/1993 Best Evidence Policy
Central Office Instruction
Instruction No. 19
Date of Effect: 1 January 1993
"BEST EVIDENCE" POLICY
Purpose
The purpose of this Instruction is to advise of a change in the policy governing the eligibility determination process and to provide guidance for delegates responsible for this role.
Background
Part III of the DSH Act provides for the issue of Notices of Eligibility and Certificates of Entitlement to eligible persons. Also included in this Part are the criteria for the issue of certificates for a range of advances available under the Scheme.
Part III of the Act does not specify how the Secretary determines eligibility. Delegates are, however, required to exercise sound judgement and a duty of care in reaching decisions on cases before them. To date the policy has been to request confirmation of service details from the Department of Defence.
We have looked at alternatives to the current arrangements and have decided to adopt a "Best Evidence" policy. One of the prime considerations in introducing this policy is to improve our service to clients.
Policy
It has been decided to widen the circumstances in which other documents may be regarded as acceptable forms of evidence of service. Eligibility can be determined on evidence provided by applicants and they are to be encouraged to supply any relevant papers at the time they approach us. Suitable evidence would include, but not be limited to, unaltered official Defence records, such as:
- discharge certificates;
- statements of service;
- statements from Commanding Officers;
- pay or log books; and
- other forms of official and relevant Defence documentation.
In addition to those records provided by applicants, both paper and computer records held elsewhere in the Department of Veterans' Affairs may also be used. State Managers are requested to pursue this matter at the local level.
A copy of the evidence obtained must be placed on the applicant's DSH file.
Service check
Where an application is likely to be declined on the evidence available, delegates are to exercise due caution, including requesting service details from the Department of Defence if necessary. The importance of obtaining all the pertinent facts in such circumstances cannot be overemphasised given the possibility of later review or appeal.
Other examples where a service check may be required are:
- where the person may have served on land in Malaya or Singapore between 1 September 1957 and 28 May 1963; or
- where a person has discharged from the Forces and the delegate has reason to believe that the person had some non-effective service or the person was discharged for misconduct or misbehaviour.
Portability
Where a client applies for a Further Advance and the delegate is satisfied that nothing has occurred which would change the person's eligible status, there should be no reason to make a negative decision. In this situation, further eligibility checks should not be necessary.
Quality of Decision Making
It is important to recognise that any decision making process involves some element of risk. Generally, this Instruction is about improving the turn-around times for determining eligibility without unduly risking the accuracy and integrity of the process.
In the context of an on-going Quality Assurance program, procedures to monitor the effect of this policy will be developed. We will be seeking feedback in the months ahead.
Forms
The forms D7607 (Application for a Certificate of Entitlement), and D7604 (Subsidised Home Loans Brochure) have been amended to reflect this change in policy.
A new form D7608 (Service Details) has been developed and a copy is attached. This form is to be given to all serving members for completion by their Commanding Officers. It is similar to that already in use in the Defence Housing Authority for the ADFHLA Scheme.
Stocks of these forms will be available by 1 January 1993.
General Orders
These changes have been incorporated in the revised GOs which are expected to be available on 1 January 1993.
FELICITY M. BARR
GENERAL MANAGER
15 December 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1993/191993-best-evidence-policy
1992
Place holder node for 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1992
18/1992 Pooled use of Entitlements - Widows-ers with own Entitlement
Central Office Instruction
Instruction No. 18
Date of Effect: 1 October 1992
POOLED USE OF ENTITLEMENTS
WIDOWS/WIDOWERS WITH OWN ENTITLEMENT
Purpose
The purpose of this Instruction is to provide advice on how to treat applications from widows/widowers who also qualify on their own service.
Background
Training accidents which have resulted in the deaths of a number of servicemen have highlighted circumstances where widows, in addition to qualifying as widows, also have their own qualifying service. Widows/widowers who are eligible on the basis of their own service as well as their spouses' service should receive the benefits to which they would have been entitled had their spouse not predeceased them, i.e. that they should be allowed to "pool" the entitlements.
Policy
It has been decided that two Certificates of Entitlement (each for a maximum $25,000) may be issued to a widow/widower where that person is both an eligible person in his/her own right and the widow/widower of an eligible person provided, of course, that the widow/widower has not remarried at the time of determining eligibility on the widow/widower status.
Where a widow/widower of an eligible person is also an Australian soldier, that person should be informed of the dual entitlements and be invited to apply on two application forms. Two file numbers are to be allocated with appropriate cross references. If approved, two separate but cross referenced Certificates of Entitlement should be issued.
It is important that the widow/widower is counselled fully on her/his entitlements because the chance to obtain dual assistance is a once-only opportunity. If she/he decides to take only one advance (i.e. an advance is obtained on the person's own eligibility either as an Australian soldier or as a widow/widower), she/he is unable to obtain the other advance at a later date because she/he has not been a borrower merely because she/he was a joint borrower with her/his spouse and became such a borrower on the basis that the spouse was an eligible person.
Where a married couple has pooled their entitlements and one of them dies, the survivor may receive two further advances. Both further advances would be for the limits of the loans at the time they were discharged.
Categories of widow/widowers
There are three categories of widows documented in COI 11. These should now be interpreted as applying equally to widowers. The three categories are:
- where an advance, taken out as joint tenants, was discharged prior to the death of the person on whose service the advance was granted;
- where an advance, taken out as joint tenants, was current when the person on whose service the advance was granted died. The widow/widower would then become the sole borrower through survivorship without using her/his own entitlement; and
- where an advance was taken out by the now deceased spouse in his/her sole name.
Initial advances
The first two categories of widow/widower are specifically excluded from the definition of "initial advance" in ss.4(1) of the Act by the clause '... merely because the person is or was a joint purchaser or borrower ...'. Therefore, ss.4(1) of the Act permits the approval of initial advances to widows/widowers in categories i and ii.
For category iii widows/widowers, at present, a property which is subject to a DSH loan is allowed to remain in the estate. Under these circumstances, a subsidy would continue to be paid without affecting the widow's/widower's entitlement. In other words, it is not necessary to transfer the property to a surviving spouse for a subsidy to continue. If the property and the loan are not transferred, no entitlement is lost. Therefore, a widow/widower who is also an Australian soldier would be entitled to up to $50,000 on the next home acquisition. Widows/widowers in category iii would need to use her/his entitlement to transfer the property to her/his name as beneficiary.
Further advances
If the property and the loan is transferred, only the limit of the late spouse's loan is available for portability purposes. There is no entitlement to another initial advance. Therefore, a widow/widower might not get the maximum benefit which she/he may have otherwise obtained if the estate was handled differently.
Where a client seeks a further advance, the normal provisions relating to further advances are to be applied. Care should be exercised to establish whether the widow/widower has remarried since the original Certificate of Entitlement was issued - a remarriage voids the status of widow/widower. Where a widow/widower has remarried, only the subsidised loan granted in respect of that person's own service may be taken into account for determining the amount of the further advance.
Second qualifying period of service
It is important to note that the issue of two concurrent Certificates of Entitlement to widows/widowers applies only as a result of the decision to allow pooling of entitlements earned as a result of service by more than one person. It does not extend, for example, to an individual person who has completed more than one period of qualifying service. Individual persons with multiple periods of service fall outside the definitions of "initial advance" and "further advance" and, therefore, it is irrelevant to consider them for pooled use of entitlements earned by different persons.
DSH staff commitment
The area of pooled entitlements is of particular concern to prospective clients. It is also an area which has political sensitivity. Therefore, staff are asked to provide particular assistance to the client group canvassed in this Instruction.. Applicants must be advised of all matters which may have a financial impact on them or which may influence their decision to make a financial commitment. Service to the client and the duty of care should be borne in mind at all times.
General Orders
These changes will be incorporated in the revised GOs which are currently in preparation.
FELICITY M. BARR
GENERAL MANAGER
1 October 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1992/181992-pooled-use-entitlements-widows-ers-own-entitlement
17/1992 First Mortgage Status
Central Office Instruction
Instruction No. 17
Date of Effect: 26 August 1992
FIRST MORTGAGE STATUS
COI 16 included instructions on the newly acquired ability for Westpac to forgo first mortgage status as a consequence of the recent changes to s.45 of the DSH Act. The purpose of this Instruction is to enlarge upon the circumstances in which Westpac will forgo first mortgage security. This Instruction supersedes the "FIRST MORTGAGE REQUIREMENT" section of COI 16 and the "COMBINED DSH/ADFHLAS ASSISTANCE" section of COI 14.
Section 45 of the DSH Act was amended on 26 June 1992 by the Veterans' Affairs Legislation Amendment Act 1992. Section 45 of the DSH Act lists a number of sub-clauses in the Agreement between the Commonwealth and Westpac which cannot be revoked or amended by simple agreement between the parties. In particular, this section included reference to sub-clause 8.3 of the Agreement which provides that all advances shall be secured by way of a first mortgage. The amendment to s.45 omits the reference to sub-clause 8.3. The amendment, therefore, allows the Commonwealth and Westpac to waive the first mortgage requirement on DSH loans in certain circumstances.
Westpac and DSH have exchanged letters specifying the circumstances in which Westpac is prepared to vary the general first mortgage requirement. This agreement covers the broad principles only and Westpac reserves the right to consider cases on an individual basis.
Westpac has agreed to take a second mortgage behind all home lending schemes administered by Commonwealth, State or Territory Government instrumentalities which will only accept first mortgage security either as a result of statutory restriction or policy requirements.
In addition, Westpac has also agreed that it is prepared to take a second mortgage behind the National Australia Bank but strictly in the context of its involvement with the Defence HomeOwner (ADFHLA) Scheme. This means that a married couple who each qualify in different schemes may now receive concurrent assistance from the respective schemes.
It should be remembered that the general requirement for first mortgage security still applies. Also, when an alternative security is being considered in circumstances described above, the usual lending criteria are to apply, that is:
- creditworthiness of the applicant(s);
- sufficient equity must be available in the property for Westpac to be satisfied that adequate security exists for the finance which Westpac is requested to provide.
These changes will be incorporated in the revised GOs which are currently in preparation.
Attached are replacement pages for COIs 14 and 16.
FELICITY M. BARR
GENERAL MANAGER
1 September 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1992/171992-first-mortgage-status
16/1992 VALA Bill - Amendments to DSHA 1918
Central Office Instruction
Instruction No. 16
Date of Effect: 26 June 1992
VETERANS' AFFAIRS LEGISLATION AMENDMENT BILL
AMENDMENTS TO THE DEFENCE SERVICE HOME ACT 1918
The purpose of this instruction is to advise and explain the legislation changes to the DSH Act as a result of passage of the Veterans Affairs Legislation Amendment Act 1992. Royal Assent was given on 26 June 1992.
The changes relate to the following areas:
- Insurance Trust Account
- first mortgage requirement
- withdrawal of revocations
- portability - maximum amount to be "ported"
- portability - "top-up" finance
- eligibility on medical grounds
Most of the legislation changes are a consequence of the Minister's announcement on 22 August 1991 to allow pooling of loans in respect of the one property and other changes are simply minor changes to reflect current practice. Changes to the Insurance Trust Account have resulted from the introduction of Home Contents Insurance and the agreement between the Commonwealth and Mercantile Mutual. The changes are detailed below and implementation instructions are at Attachment A. The changes will be reflected in the forthcoming revised GOs.
Copies of the amending legislation have been distributed separately. An in-house consolidation of the amendment is being arranged by the Legal Services Group.
Delegations
There are some changes to current delegations resulting from the legislation changes. Instruments of delegations and guidelines will be forwarded shortly.
INSURANCE TRUST ACCOUNT
This amendment enables the existing Insurance Trust Account to transact all types of insurance business arising from the agreement between the Commonwealth and Mercantile Mutual.
Background
The agreement between the Commonwealth and Mercantile Mutual provides for the Commonwealth to act as an agent for Mercantile Mutual Insurance in respect of household contents insurance and to receive commission for incidental business introduced to Mercantile Mutual. Under the previous legislation the Insurance Trust Account was set up purely to deal with business resulting from building insurance and was unable to transact the business arising from the agreement between the Commonwealth and Mercantile Mutual.
The financial transactions arising from the Home Contents Insurance arrangements are currently being conducted through a temporary trust account set up specifically for that purpose under section 62A of the Audit Act.
Clauses involved in the change
Section 40 of the DSH Act is amended by omitting existing subsections (2) & (3) and inserting new subsections (2) & (3) to provide that all credits and all debits in respect of payments to and by the Commonwealth in connection with its insurance activities will be to the Defence Service Homes Insurance Trust Account established under Section 40(1) of the DSH Act.
WITHDRAWAL OF REVOCATION OF ENTITLEMENT
This amendment allows certain persons who revoked their DSH entitlement in favour of assistance under the Defence Force (Home Loans Assistance) Act to withdraw that revocation and regain their eligibility under the DSH Act.
Background
The Act was amended in January 1991 to allow a member of the Australian Defence Forces whose service began before 15 May 1985 and who had an unused entitlement to a DSH loan, to elect to revoke that entitlement in favour of eligibility under the Defence Force (Home Loans Assistance) Act. The opportunity to revoke was a once only offer and had to be exercised in the period 1 March 1991 to 31 August 1991. Section 4BA of the DSH Act provided that such elections, once exercised, were irrevocable.
On 22 August 1991, the Minister announced that persons eligible for DSH assistance could "pool" their entitlements. Some clients who had revoked early in the revocation period felt aggrieved by the late announcement. Given the situation it was decided to seek amendment to the legislation to enable revocations to be withdrawn.
Persons wishing to withdraw their revocation election must notify the Secretary of the Department, in writing by 30 June 1992. The legislation also provides for a late notice to be accepted by the Secretary up to 1 January 1993, provided the Secretary can be satisfied of the bona fides of the claim. In the latter, the Secretary's decision will be reviewable by the AAT.
Clauses involved in the changes
Section 4BA of the DSH Act, which outlines the revocation requirements, will be subject to new section 4BB, which sets out the conditions under which a revocation election may be withdrawn.
Section 18 of the DSH Act is amended by inserting a new section 5AA which will provide for the Secretary to issue a CofE in certain circumstances to a person who has elected to withdrawn their revocation under the new section 4BB.
Section 4 of the DSH Act is amended by inserting before paragraph (a) of the definition of "reviewable decision" a reference to decisions under subsection 4BB(2). The effect of this is to allow a right of review to the AAT against a decision of the Secretary to refuse a notice, seeking to withdraw a surrender election, which is lodged after 30 June 1992.
PORTABILITY - Maximum amounts for which subsidy is payable
The purpose of this amendment is to outline the elements to be considered when calculating the limit of the amount of a further portable loan and the amount of loan which can be 'ported'.
Background
Paragraph 25(1) (d) of the DSH Act provides that the maximum amount for which subsidy is payable in regard to a further advance is:
the limit of the last corporation advance, subsidised advance or contract of sale in relation to which the person was a borrower or purchaser; or
$25,000; whichever is the less.
Given the definition of "limit" this does not allow for the situation where a person's last Corporation advance, etc. includes the amount of any additional advance that has subsequently been made to the person.
The amendment will ensure that the amount of any additional advance can be taken into account when determining the limit of the loan which may be "ported". The maximum amount of a further portable loan for which a CofE can be issued, remains unchanged at $25,000.
Clauses involved
Section 25 of the DSH Act is amended by inserting after subsection (1) a new subsection (1A).
PORTABILITY - Refinancing of supplementary loans
This amendment allows an eligible person to "pool" his/her entitlement with another eligible person who has already taken out a DSH loan and not fully repaid that loan, to refinance any loan taken out to supplement the original DSH loan of that other eligible person. This amendment will mainly apply to spouses of eligible persons. However there may be some cases where other combinations of eligible persons may apply.
Background
On 22 August 1991 the Minister announced that persons eligible for DSH assistance could 'pool' their entitlements. This decision was taken following advice given in connection with an appeal to the AAT, that amendments made to the DSH Act in January 1991 would allow such pooling.
As a consequence, a policy decision was taken that where a person had used his or her entitlement to acquire a home with a DSH-subsidised loan, but had also taken out supplementary finance in connection with that acquisition, then another eligible person should be permitted to pool his or her entitlement to refinance the supplementary loan. Refinancing is available only where there is an outstanding balance to be repaid on the DSH loan.
Sub section 18(4) of the DSH Act provides that a loan taken out without the prior approval of the Secretary may not be refinanced with a DSH-subsidised loan unless the person is suffering serious financial hardship. An amendment is necessary to permit an exception to be made in the circumstances described above.
Clauses involved in changes
Section 18 of the DSH Act is amended by inserting a new sub-section 5AB after the new sub-section 5AA to allow refinancing of loans in these circumstances.
ELIGIBILITY OF PERSONS DISCHARGED ON MEDICAL GROUNDS AFTER 14 MAY 1985
This amendment permits eligibility to be re-established under the DSH Act for persons whose first service in the Defence Force began after 14 May 1985 and who were discharged on invalidity grounds or whose service in the Defence Force ceased by reason of death before completing the minimum period of six years' service, during the period 15 May 1985 to 19 December 1988.
The changes are limited to those who have been previously advised of their entitlement and to the surviving widows or widowers of such persons. A further limitation is that the provision will not apply to any person who is or has been a subsidised borrower under the Defence Force (Home Loans Assistance) Act.
Background
In May 1985, the Government announced that persons who enlisted in the Forces after 14 May 1985 would no longer qualify for housing assistance under the DSH Act. Housing assistance for these persons was to be provided under the subsequent Defence Force (Home Loans Assistance) legislation.
The DSH Act was amended in 1988 to take account of this decision. However, the amendments did not take account of the special requirements relating to those members of the forces, or their dependants, who could become eligible for assistance under the DSH Act by reasons of their early discharge on medical grounds or termination of service before completing six years' service by reason of the death of the service person.
The eligibility of persons in this category continued to be correctly determined in accordance with the provisions of the DSH Act as in force prior to the amendments in 1988.
When the DSH Act was amended in 1988, the definition of "Regular serviceman" excluded all persons whose first service in the Defence Force began after 14 May 1985. The special needs of this group of servicemen was overlooked and, as the Act previously stood, they were prevented from obtaining a CofE under the Act for an initial or portable loan even though they had been notified of their eligibility and, in some cases, been granted a loan.
Clauses involved in the amendment
Section 4AAA of the DSH Act is amended by making subsection (1) subject to the new provisions to take account of the category of service and inserting new subsections (5A), (5B) and (5C).
CONSEQUENTIAL, MINOR AND TECHNICAL AMENDMENTS
As a result of the rewrite of the Veterans' Entitlements Act, some references to the VEA in the DSH Act need to be amended.
The references to 5(12) of the VEA in sub-paragraphs (g)(i) and (ii) of the definition of "Australian Soldier" and paragraph 4(2)(a) have been amended to "5B(2)"
Date of effect of this amendment is 1 July 1991.
DATE OF EFFECT
All other amendments are effective on the date of Royal Assent.
Felicity M. Barr
GENERAL MANAGER
1 July 1992
ATTACHMENT A
VETERANS' AFFAIRS LEGISLATION AMENDMENT BILL 1992 AMENDMENTS TO THE DEFENCE SERVICE HOME ACT 1918
IMPLEMENTATION ARRANGEMENTS
1. INSURANCE
Defence Service Homes Insurance Trust Account
Section 40 of the Act is amended by omitting subsections (2) and (3) and substituting the following subsections:
(2) To that Trust Account there must be credited all payments to the Commonwealth in connection with its activities:
(a) as an insurer under this Act, including a payment to it under a contract or arrangement referred to in section 38F; and
(b) with respect to insurance, as an agent for an insurer.
(3) To that Trust Account there must be debited all payments by the Commonwealth in connection with its activities:
(a) as an insurer under this Act including:
(i) a payment by it under a contract or arrangement referred to in setion 38F; and
(ii) a payment by it under section 38G; and
(iii) a payment by it that it is not legally required to make but that is of a kind that would be made by a person carrying on the business of insurance in accordance with sound commercial principles; and
(b) with respect to insurance, as an agent for an insurer.
Immediately after the commencement of this section:
(a) any amount standing to the credit of the Defence Service Homes Contents Insurance Trust Account is payable to the Defence Service Homes Insurance Trust Account; and
(b) the Defence Service Homes Contents Insurance Trust Account is taken to be closed under subsection 62A(4) of the Audit Act 1901; and
(c) any investment that was held for the purposes of the Defence Service Homes Contents Insurance Trust Account immediately before the commencement of this section, becomes an investment held for the purposes of the Defence Service Homes Insurance Trust Acount.
In regard to operational requirements resulting from the change, Budget Branch, Central Office, have been requested on our behalf to ascertain from the Department of Finance the possible implications following the closing of DSH Contents Insurance Trust Account, such as the Contents Insurance charge codes.
DoF have notified the Department that the establishment of new Contents charge codes will be delayed and that the DSH Contents Insurance Trust Account will remain open until the new codes are put in place. States should therefore, continue to use existing Contents charge codes until further notice.
3. WITHDRAWAL OF REVOCATION OF ENTITLEMENT
Revocation of election before 1 July 1992
4BB(1) A person who has elected to surrender his or her status as an eligible person under section 4BA may revoke that election (the 'surrender election') if:
(a) the person is not and has not been a subsidised borrower under the Home Loans Assistance Act; and
(b) the person gives the Secretary a written notice stating that the person wishes to revoke his or her surrender election; and
(c) the notice is given to the Secretary before 1 July 1992.
Revocation of election before 1 January 1993
(2) A person who has elected to surrender his or her status as an eligible person under section 4BA may revoke that election (the 'surrender election') if;
(a) the person is not and has not been a subsidised borrower under the Home Loans Assistance Act; and
(b) the person gives the Secretary a written notice stating that the person wishes to revoke his or her surrender election; and
(c) the notice is given to the Secretary on or after 1 July 1992 and before 1 January 1993; and
(d) the person satisfies the Secretary that:
(i) the person was not aware before 1 July 1992 that the person's surrender election was revocable; and
(ii) the person would not have made the surrender election if the person had been aware of the matters announced in the statement made by the Minister on 22 August 1991 relating to pooling of entitlements under this Act.
Date of effect of revocation
(3) If a person's surrender election is revoked by a notice under subsection (1) or (2), the revocation takes effect on the day on which the notice is given to the Secretary.
(4) If a person revokes his or her surrender election the Secretary must cause a copy of the notice that revoked the election to be given to the Secretary to the Department of Defence.
Essentially there are two types of withdrawal revocations, those that are received before 30 June 1992 and those that are received up to 1 January 1993.
Revocations received before the date of effect of the legislation will be taken to be effective from the date the legislation receives Royal Assent. All others will be taken to be effective from the date of receipt before 1 July 1992. Appealed decisions before 1 January 1993 will become effective when their case has been favourably determined by the relevent delegated officer on the Secretary's behalf.
Clients who revoked and contacted the Department advising of their wish to withdraw their revocation were contacted by letter advising of the amendment to the Act to allow revocations to be withdrawn. In that letter it was stated that we would write again once legislation was passed. A draft letter is provided at Attachment B advising clients that the legislation is now effective and if they have changed their mind about withdrawing they should contact DSH immediately. State Managers should takes steps to ensure the letter is ready to be sent to respective clients as soon as possible after the date of Royal Assent. The draft may be modified as the circumstances of a particular case warrant.
Attachment C outlines steps to be taken in processing withdrawal of revocations. Essentially, confirmation will need to be sought to ensure that a person did in fact revoke in the first place, and then the client's details, name, address, date of birth and service number will be forwarded via Central Office to DHA on a manual listing. A photocopy of the withdrawal notification or tear-off confirmation is also required to be fowarded to DHA. (There is a legislative requirement that an actual copy of the withdrawal notification be given to the Secretary of the Department of Defence).
This information will then be verified by DHA to confirm the client's status according to their records (mainly to check that they have not been assisted under their Act) and then Central Office will update the CELS records accordingly. The details of who to contact in DHA for these cases is included on the attachment.
DSH Central Office will forward a national list of service numbers and personal details of those who wish to withdraw their revocation to DHA after the first withdrawal revocation period 1 July 1992 and after the second withdrawal revocation period 1 January 1993.
A further period, to 1 January 1993 provides for those who may miss the 30 June 1992 cutoff. However, these cases will be treated in a different manner. Clients who fall into this category will have to put a case to the Secretary demonstrating that they have been adversely affected by the original announcement by the Minister on 22 August 1991 and that they were not aware of the initial withdrawal opportunity.
In respect of those clients who may change their mind about withdrawing their revocation after indicating their intention to do so, a commonsense approach should be adopted. These cases should be dealt with as they arise in consultation with DHA.
4. MAXIMUM AMOUNTS FOR WHICH SUBSIDY IS PAYABLE
This amendment outlines elements to be considered in calculating a persons maximum loan amount which can be 'ported'.
Section 25 is amended by inserting after subsection (1) the following subsection:
(1A) In working out the limit of a person's last Corporation advance, subsidised advance or contract of sale under paragraph (1)(d), the amount of the person's last Corporation advance, subsidised advance or contract of sale is taken to include the amount of any additional advance that has subsequently been made to the person.
In calculating a person's amount of loan which can be 'ported', any outstanding balance of the original loan, additional advance, instalment relief, should be taken into consideration. Additional Advance should be taken to mean both pre 1988 Corporation additional advances as well as post 1988 (Westpac) subsidised advances.
5. PORTABILITY - TOP UP FINANCE
This amendment only affects those clients who are able to pool their loans with another eligible person who has already taken out a DSH loan and has supplemented that original loan with other top up borrowings. The amendment allows clients who fit into this category to refinance the "other top up borrowings" of an existing DSH borrower, with a DSH loan. It is expected that the majority of clients who fit into this category will be the eligible spouse of an existing DSH borrower. However, there will be exceptions to this and so long as clients are made aware of the implications of the joint tenants provision, and provided they meet the other usual requirements, then eligible persons may use their entitlement in this manner.
Certificates of Entitlement should be completed in the same way a Certificate of Entitlement for concurrent assistance cases is completed, except in these cases the reference to the person with whom they are being concurrently assisted will be to the existing DSH borrower.
6. ELIGIBILITY ON MEDICAL GROUNDS
Section 4AAA is amended by making subsection (1) subject to the new provisions to take account of the category of service and inserting new subsections (5A), (5B) and (5C).
If a client has already approached DSH and been advised of their eligiblity under the DSH scheme then it is reasonable to assume that a file record will have raised.
A person approaching DSH who fits into this category should be subject to the usual checks. If a person fits into this category but has not previously approached DSH, then they should be referred to DHA. Complementary amendments have been made to the ADFHLAS legislation to pick up these clients.
7. STATISTICAL COLLECTION
The effect of the changes with regard to the first mortgage variation and the revocation withdrawal is to be tracked. Revocation matters have been dealt with above.
However, it is necessary to record the number of first mortgage exceptions made. We are looking at the options of recording this information in CELS. In the meantime, State Managers should arrange to set up local systems to record:
- number of instances where we become aware that the applicant is seeking a DSH second mortgage behind a State Government instrumentality.
- number of instances where both parties to the Agreement have made a formal exception to the first mortgage requirement
It is noted that in regard to the number of cases where the first mortgage requirement is waived that this information is reliant upon the exchange of correspondence between DSH and Westpac and that there may be cases which slip through this process. State Managers are to ensure that steps are taken to reduce this risk.
ATTACHMENT B
ADDRESS
DATE
I am writing in regard to your wish to withdraw your election to revoke your DSH eligibility in favour of an ADFHLAS entitlement. You may recall from my previous letter to you in December 1991 that I said I would be writing again when the amending legislation had been passed by Parliament.
The legislation has now been passed and consequently your notice of intention to withdraw your election to revoke your DSH entitlement has become effective. You are again able to apply for a DSH loan and, in accordance with the requirements of the amending legislation, the Department of Defence will be advised that your original election has been withdrawn. If you no longer wish to withdraw, please contact the number below immediately.
I emphasise that this letter does not automatically entitle you to assistance under the DSH Act. It is still necessary for you to apply for a Certificate of Entitlement and meet the usual requirements.
Should you have any queries regarding the contents of this letter please contact (OFFICERS NAME) on (PHONE NUMBER).
State Manager
Defence Service Homes
(STATE)
ATTACHMENT C
PROCEDURE OUTLINE FOR WITHDRAWAL OF REVOCATION ELECTIONS
- When the legislation receives Royal Assent send letter to those identified as wishing to withdraw revocation. (see proforma letter at Attachment B)
- State Offices should ensure that written advice is received from all persons who have indicated a desire to withdraw.
- Staff should ensure that those clients wishing to withdraw their revocation election, actually revoked their entitlement initially. A simple query on CELS will confirm this.
- Names, service details, DOB of clients wishing to withdraw should be recorded on the proforma provided (Attachment D) and forwarded to Central Office following the 30 June 1992 deadline.
- A photocopy of the written advice from clients should also be forwarded to Central Office with the above list.
In cases where only verbal advice of intention to withdraw was received from a client, State Manager's should endeavour to contact these people and request they confirm in writing their verbal advice.
- Central Office will compile a national list of all clients who wish to withdraw and forward this to DHA to ascertain any clients who have or have had a DHA subsidy (and are therefore ineligible to withdraw).
- When those able to withdraw have been confirmed by consultation with DHA, Central Office will update clients' CELS records indicating that their revocation has been withdrawn.
- Central Office will then provide DHA final confirmation of those clients who have had their eligiblity re-established under DSH.
Persons who approach DSH to withdraw their revocation election after 30 June 1992 (and before the 30 December 1992 final deadline) require the approval of the delegate on behalf of the Secretary. Delegations and guidelines for these cases will be issued at a later date.
ATTACHMENT D
Persons wishing to withdraw their election to revoke DSH eligibility
State:
Date:
File No. |
Surname |
Initials |
Service Number |
Date of Birth |
Written notification |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1992/161992-vala-bill-amendments-dsha-1918
1991
Place holder node for 1991
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991
15/1991 VALA Act 2 1991 - Amendments to DSHA 1918
Central Office Instruction
Instruction No. 15
Date of Effect: 24 December 1991
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918 BY THE VETERANS' AFFAIRS LEGISLATION AMENDMENT ACT (No. 2) 1991
Purpose
The purpose of this Instruction is to explain the amendments made by Part 2 of the Veterans' Affairs Legislation Act (No. 2) 1991 which relate to the Defence Service Homes Act 1918.
Background
Following advice from the Department of Defence, the operational dates for areas of Malaya and Singapore, as defined in Schedule 2 of the VEA, have been amended.
Also the closing date for operational service in the Gulf region has been proclaimed. As well, Iraq and Kuwait have been declared operational areas and included in a new Item 11 in Schedule 2 to the VEA.
Changes to VEA
Changes to the dates of operational service for Items 5 and 7 in Schedule 2 to the VEA are required to reflect the periods during which the areas were actually "operational". The dates are amended as follows:
Column 2 of Item 5 - On and from 28 May 1963 to and including 19 April 1967.
Column 2 of Item 7 - On and from 17 August 1964 to and including 30 September 1967.
Item 10 of Schedule 2 had no closing date as hostilities had not commenced, let alone ceased, when the VALA Act (No. 1) 1991 was proclaimed. Now a closing date, 9 June 1991, for operational service in the Gulf region has been included. The dates therefore are as follows:
Column 2 of Item 10 - The period from and including 2 August 1990 to and including 9 June 1991.
The original operational area in Column 1 of Item 10 did not include the areas of Iraq and Kuwait. In view of the different commencement dates and different areas a new Item 11 has been included in Schedule 2 as follows:
Item 11. The area comprising Iraq and Kuwait. The period from and including 23 February 1991 to and including 9 June 1991.
Changes to Defence Service Homes Act 1918
As a result of Iraq and Kuwait being declared operational areas, the following is to be inserted in subsection 4(1) after paragraph (gb) of the definition of "Australian Soldier":
"(gc) a person who, as a member of the Defence Force or as a member of a unit of the Defence Force, was allotted for duty within the meaning of subsection 5B(2) of the Veterans' Entitlements Act 1986 in the operational area described in item 11 of Schedule 2 to that Act during the period specified in that item and whose first service in the Defence Force began on or before 14 May 1985;"
Savings Provisions
A savings provision has been included which protects the rights of any veterans who might otherwise be adversely affected by the amendments to Item 5 of Schedule 2. The savings provision would operate in respect of applications received on or before 7 November 1991 but not finally determined before 8 November 1991. In such cases the application will be determined as though the amendments had not been made.
Effective dates
Except for the savings provisions, the date of commencement of the amendments to Items 5 and 7 is immediately after the commencement of the Veterans' Entitlements Act 1986 (22 May 1986).
The date of commencement of the amendment to item 10 is 24 December 1991.
The date of commencement of the insertion of item 11 is 23 February 1991.
The above amendments will be included in the next reprint of the VEA and DSH legislation.
FELICITY M BARR
GENERAL MANAGER
7 February 1992
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/151991-vala-act-2-1991-amendments-dsha-1918
14/1991 Pooled use of Entitlements on one Property
Central Office Instruction
amending General Orders (1993 edition)
Instruction No. 14
Date of Effect: 22 August 1991
POOLED USE OF ENTITLEMENTS ON THE ONE PROPERTY
Purpose
The purpose of this Instruction is to introduce a change to the treatment of applications from two or more eligible persons in respect of the same property.
Concurrent assistance may now be made to two or more eligible persons whether they are married persons or not.
Background
It has been the view that only one subsidy could be paid in respect of the one home - except in respect of hospitals/nursing homes acquired by nurses. This view has been confirmed recently by the President of the AAT when hearing an appeal based on the DSH Act as in force before 8 January 1991. However, she expressed the opinion that the AAT would view the matter differently if it was reviewing a decision based on the Act as revised by the Veterans' Affairs Legislation Amendment (VALA) Act 1990.
The interpretation was that, once a married couple became joint borrowers based on the entitlement of one party and the other party became a borrower solely on the basis of having been joined as a joint tenant, the second party was then capable of applying for a Certificate of Entitlement based on his/her own entitlement. This interpretation was obtained from the definitions of "initial advance" and "further advance".
Outcome
The intention of the changes effected by the VALA Act was to grant sequential access to subsidised advances to each of the eligible married persons. However, legal advice has confirmed that the amended Act also allows for concurrent use of subsidised loans by two or more eligible persons.
In the past, one reason why it was accepted that only one entitlement was available at the one time was s.4A of the Act. This section provides that the Secretary may join a spouse with the eligible person to create one eligible person. The purpose of s.4A was to enable joint tenancy ownership by an eligible person and his/her ineligible spouse and it can be applied only to join an ineligible spouse to an eligible person. It cannot be applied where all parties are eligible persons whether they are spouses or unrelated. They must, of course, own the property as joint tenants and the Certificate of Entitlement will specify this.
It needs to be pointed out that the Act as it stands at present does not permit a loan to be made as tenancy-in-common under any circumstances. Joint ownership must be as joint tenants irrespective of whether the provisions of s.4A are invoked. In a situation where more than one entitlement is being used concurrently and part of the group is a married couple with only one of those persons being eligible, the Secretary's discretion under s.4A must be invoked for that couple but the joining of other eligible persons as joint owners of the property must be of their own volition and the Certificate of Entitlement should state the joint tenancy requirement.
Although tenancy-in-common would be the preference of most unrelated eligible persons, they need to be informed that this is not possible under the DSH Act and that they need to obtain independent advice on the implications of holding property as joint tenants.
Procedure
Separate applications need to be obtained from each eligible person. A question on combined use is contained in the revised Subsidy Application form which will be available shortly.
Separate Certificates of Entitlement also need to be issued because s.25 of the Act provides that the maximum that can be expressed in a Certificate of Entitlement is $25,000. Where it is known that clients intend to use Certificates of Entitlement in conjunction, the Certificates should be endorsed to that effect.
As an example, John and Jill Citizen, who each have eligibility for DSH assistance, lodge separate applications for a Certificate, to purchase the same property. The purpose panel on the Certificate naming John Citizen as the entitled applicant should read;
"to purchase a dwelling-house together with the holding on which it is built, with Jill Citizen as joint tenants".
The purpose panel on the Certificate naming Jill Citizen as the entitled applicant should read;
"to purchase a dwelling-house together with the holding on which it is built, with John Citizen as joint tenants".
Westpac will require the joint mortgagors/debtors to execute one first mortgage to cover situations where a separate loan is advanced to each mortgagor in his/her own name.
It is possible that each person will be entitled to a different amount of subsidised loan. This would be the case where at least one of the persons is entitled only to the balance of a previous portable loan. Westpac will maintain two separate loan accounts for concurrent loans. Therefore, individual balances will be known if the individuals eventually cease to require concurrent assistance.
On the death of one concurrent borrower, the debt transfers to the other owner/s by survivorship. The overall amount may continue to be paid off by the surviving person/s. A separate Instruction will be issued on the procedures to be followed where surviving spouses request further advances after the pooled use of entitlements.
The changes have no effect on divorced or separated persons where they are each eligible.
This Instruction should be read in conjunction with the attached document "Circumstances in Which Eligible Persons May Pool Their Entitlements on the One Property".
Effect on ss.26(4) of the Act
It is not intended that application of ss.26(4) of the Act will dramatically change because of acceptance of concurrent use of entitlements on the one property. The essential difference is that ss.26(4) relates to situations which involve two properties - only one of which will be occupied by the new couple. The other property, therefore, has the potential of being an investment property.
You are reminded that cancellation of subsidy under ss.26(4) is a discretionary provision and judgment should be exercised in deciding whether cancellation should be proceeded with depending on the circumstances of each individual case.
CELS
In order to process these applications, State Offices will need to create separate records on CELS. This will result in different file numbers for each of the eligible persons. CELS will be amended to allow for a link between these file numbers. This will mean that details of the other person/s file number/s will be available on any enquiry of the CELS database.
In the meantime, manual records will need to be kept so that these details can be input to CELS at a later date. Cross references to all relevant files should also be made on each person's paper file.
Implications for the Insurance Scheme are under consideration.
General Orders
GOs 6.12 and 6.13 are cancelled and this Instruction constitutes authority to process concurrent applications until the revised GOs are issued.
DON FAGET
Atg GENERAL MANAGER
29 August 1991
CIRCUMSTANCES IN WHICH ELIGIBLE PERSONS MAY POOL THEIR ENTITLEMENTS ON THE ONE PROPERTY
The purposes for which an initial or further advance can be made are governed by ss.18(2) of the DSH Act. The purposes are:
(a) to build a house;
(b) to buy land and build a house;
(c) to buy a house or unit;
(d) to complete a part built house;
(e) to enlarge a home;
(f) to refinance any mortgage on a home
[tests of serious financial hardship apply];
(g) to buy a right of residence in a retirement village;
(h) to complete a person's part built retirement village accommodation;
(j) to enlarge a person's retirement village accommodation;
(k) to refinance a debt raised to buy a right of residence in a retirement village
[tests of serious financial hardship apply].
If a person has held a DSH loan which was paid off before 9 December 1987, he/she has no further access to a DSH loan. Therefore, only eligible persons who have never used their DSH entitlement or who are entitled to the portable use of a previous loan may pool their entitlements.
Where neither person currently owns a home
Both persons can use their entitlements:
(a) to build a house;
(b) to buy land and build a house;
(c) to buy a house or unit;
(g) to buy a right of residence in a retirement village;
Where one person has a current DSH loan
The other person could use his/her entitlement:
(d) to complete a part built house
[where the home being built using the other persons entitlement has not been finished];
(e) to enlarge a home;
(f) to refinance any mortgage on a home
[tests of serious financial hardship apply];
(h) to complete a person's part built retirement village accommodation;
[where the retirement village accommodation being built using the other persons entitlement has not been finished];
(j) to enlarge a person's retirement village accommodation;
(k) to refinance a debt raised to buy a right of residence in a retirement village
[tests of serious financial hardship apply].
If the persons were to sell the current home and seek assistance in respect of another home, they would be in the same position as persons in the 'neither person owns a home' category.
Where the persons own a home not financed with a DSH loan
The persons could use their entitlement:
(d) to complete a part built house
[where there is no mortgage on the home or where any existing mortgagee agrees to surrender first mortgage security to Westpac];
(e) to enlarge a home
[where there is no mortgage on the home or where any existing mortgagee agrees to surrender first mortgage security to Westpac];
(f) to refinance any mortgage on a home
[tests of serious financial hardship apply];
(h) to complete a person's part built retirement village accommodation
[provided security acceptable to Westpac can be given];
(j) to enlarge a person's retirement village accommodation
[provided security acceptable to Westpac can be given];
(k) to refinance a debt raised to buy a right of residence in a retirement village
[tests of serious financial hardship apply].
If the persons were to sell the current home and seek assistance in respect of another home, they would be in the same position as persons in the 'neither person owns a home' category.
Where one person is eligible under the DSH Scheme and the other person is eligible under the ADFHLA Scheme.
At present an eligible person under the DSH Scheme cannot pool his/her entitlement with a person eligible under the ADFHLA Scheme.
Persons who have already lodged an election to revoke a DSH entitlement should get in touch with DSH.
- At present the legislation provides that an election is irrevocable
- DSH is seeking legal advice
- In the meantime we are taking the names of anyone who wishes to change their election as a result of the new decision and we will advise you in due course.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/141991-pooled-use-entitlements-one-property
13/1991 Eligibility Extension - Spouse, female members & veterans
Central Office Instruction
Instruction No. 13
Date of Effect: 25 June 1991
EXTENSION OF ELIGIBILITY PROVISIONS TO SPOUSES OF FEMALE MEMBERS AND VETERANS
Eligibility for Defence Service Homes benefits has been extended to spouses of female members of the forces and entitled female veterans with effect from 25 June 1991, being the date amending legislation received Royal Assent. These amendments are resultant from the announcement made by the Minister, Ben Humphreys on 22 January 1991.
Revised copies of both the Defence Service Homes Act (DSH Act) and the Veteran's Entitlement Act (VEA) will be despatched as soon as practicable.
The most significant changes involve the removal of discrimination ensuring that the dependants of service women who served in the Persian Gulf, as well as dependants of female veterans from earlier periods of conflict or service will be now entitled to apply for Defence Service Homes loan subsidy and insurance.
In order to implement this change, three areas of entitlement have been amended under the DSH Act:
- who is an "eligible person" (s.4)
- entitlement to widows' advances (s.20) , and
- entitlement to instalment relief (s.23).
Section 4 – Interpretation
An eligible person for the purposes of the DSH Act formerly included reference to a"female dependant" of an "eligible person". Under the new provisions the definition of "female dependant" has been omitted and replaced by "a widow, widower or dependant parent" of an "eligible person".
A "dependant parent" is defined as a parent of a person mentioned in paragraphs (a) to (g) of the definition of 'eligible person' if:
(a) the person so mentioned:
(i) is dead; and
(ii) at the time of death, was not legally married; and
one of the following sub-paragraphs applies:
(i) the parent is a widow or widower and was dependent on the person before the person became an eligible person;
(ii) the parent's husband or wife is so incapacitated as to be unable to contribute materially to that parent's support.
Section 20 – Criteria for issue of certificate of entitlement: widow/widower advances
Section 20 changes are primarily the omission of "widows advance" to the amended "widow or widower advance". Paragraph 20(1)(a) will now read as:
"(a) the person is:
- the widow, widower, widowed mother or widowed father of an eligible person; or
- the wife or husband of an eligible person who is temporarily or permanently insane; and ,
(b) the person is a purchaser or a borrower in relation to land or land and a dwelling house; and,
(c) the widow or widower advance relates to that land or land and dwelling house ...
Section 23 – Certificate of entitlement: instalment relief
Section 23 changes are primarily the incorporation of the following paragraph:
"(a) the applicant is a purchaser or borrower who is:
- the widow or widower of an eligible person; or
- the widowed mother or widowed father of an eligible person; or
- the wife or husband of an eligible person who is temporarily or permanently insane, or ..."
Effective dates to be used in all cases, regardless of the date of lodgement of claim or application, cannot, as is the usual practice, precede the date of Royal Assent of the amendment to the DSH Act, being 25 June 1991.
FELICITY M. BARR
GENERAL MANAGER
25 June 1991
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/131991-eligibility-extension-spouse-female-members-veterans
12/1991 Revocation of DSH entitlement
Central Office Instruction
Instruction No. 12
Date of Effect: 1 March 1991
REVOCATION OF DEFENCE SERVICE HOMES ENTITLEMENT
Purpose
The purpose of this instruction is to explain the arrangements for dealing with requests from eligible persons who wish to surrender their Defence Service Homes entitlement in favour of the Australian Defence Force Home Loan Assistance Scheme.
Background
The introduction of the Defence Force (Home Loans Assistance) Act 1990, has a consequential effect on the Defence Service Homes Act 1918 by the insertion of Section 4BA, which will commence by proclamation on 1 March 1991. Section 4BA provides as follows:
"4BA.(1) An eligible person who:
is a member of the Defence Force:
(i) whose first service in the Defence Force began on or before 14 May 1985; or
(ii) whose first service in the Defence Service began after that day but who is covered by paragraph (ga) of the definition of "Australian Soldier" in subsection 4(i); and
is not, and has not at any time been, a borrower; and
does not hold a certificate of entitlement that is in force in relation to subsidy on an initial advance;
may elect to surrender his or her status as an eligible person under this Act.
(2) An election must be:
in writing, signed by the person making it; and
given to the Secretary within the prescribed period.
(3) An election is irrevocable and takes effect on the day on which it is given to the Secretary.
(4) When an election takes effect, the person making it stops being an eligible person for the purposes of this Act.
(5) The Secretary must cause a copy of each election to be given to the Secretary to the Department of Defence.
(6) In this section:
prescribed period means the period of 6 months starting on the day on which this section commences."
As this section of the Act commences on 1 March 1991, the prescribed period will be 1 March 1991 to and including 31 August 1991.
Serving members who satisfy Section 4BA(1)(a)(i) and who are still serving as at 1 March 1991, will have dual service eligibility under both the DSH and ADFHLA schemes once they have served the basic service period. The Department of Defence has estimated that there could be a maximum of approximately 35,000 service personnel who may be eligible for assistance under either the DSH or ADFHLA schemes at 1 March 1991. They have further estimated that 18,000 have not utilised their DSH entitlement and so may be eligible to revoke in favour of ADFHLAS. The effect of Section 4BA is that these serving members will have a one-off opportunity to exercise their preference for assistance under ADFHLAS. Once having exercised their option or the prescribed period having expired, there will be no opportunity to move eligibility between schemes.
Implementation Arrangements
The Department of Defence's agent for the administration of ADFHLAS is the Defence Housing Authority (DHA). The DHA has prepared 18,000 information kits for despatch through Base Commanding Officers to members likely to be `dual eligibles' on 1 March 1991. We have had input to the kit preparation and have already forwarded to State Offices the items we have prepared as part of the exercise.
For your information the kits contain:
(i) a letter from the Chief of the Defence Force;
(ii) a DSH/ADFHLAS comparison question and answer sheet;
(iii) a letter from the General Manager DSH;
(iv) an election to revoke DSH entitlement form;
(v) a list of DSH addresses and phone numbers;
(vi) a DSH Insurance leaflet;
(vii) Westpac marketing material.
A Procedure Statement to assist in processing revocation elections has been prepared and is attached. Please note that the ADP specifications and programs have not been finalised as yet and are unlikely to be until at least 25 March 1991. As the ADFHLA scheme commences on 15 May 1991 that aspect of the exercise has not been the highest priority to date.
It is recognised that the revocation exercise may generate a lot of enquiries, both personal and telephone. In this regard, would you please maintain workload statistics as per the attachment and forward them to the Director Resources on a weekly basis commencing the week ending 8 March 1991, so that we can gauge any staffing impact.
This instruction has no effect on any previously issued COI.
FELICITY M. BARR
GENERAL MANAGER
28 February 1991
DEFENCE SERVICE HOMES
REVOCATION OF ENTITLEMENT
STEP NO — DESCRIPTION OF ACTION — PROCEDURE NO 19
REGISTRY STAFF
1. Receive form, election to revoke DSH entitlement [Annex A], in triplicate.
2. Ensure form is clearly date stamped in the space provided indicating date of lodgement.
N.B. All 3 copies require an original date stamp.
3. Conduct a search of salmon cards and any other local database facility e.g. CELS (current and discharged cases only) to ascertain whether DSH assistance has been granted either to member, or spouse as joint tenants.
If no records exist:
(a) Enter full name, service number and date of birth and date of revocation into CELS. Ensure that the information is entered into the revocation election screen.
N.B. The ADP revocation screen will not be available until approximately 25 March 1991.
N.B. Details will be downloaded electronically to CO ADP and forwarded to DHA as in Step 6.
(b) Remove confirmation copy of the revocation form (white duplicate) and send to member with covering letter [Annex B] and insurance brochure/leaflet.
(c) Place original and triplicate (yellow) forms onto separate daily batch files (as per date stamp).
(d) Arrange for triplicate batches to be forwarded to Defence Housing Authority on a regular basis.
N.B. Address for DHA is 2 Brisbane Avenue, Barton ACT 2600.
5. If records exist indicating previous DSH assistance:
Stamp all parts of the election form in red with a VOID stamp [Annex C].
(b) Return all parts of the election form to the member with a letter of rejection [Annex D] giving details of the previous assistance recorded.
N.B. It is not necessary to provide all the details in the spaces provided in the Schedule of the letter of rejection, just sufficient to clearly identify the previous assistance. This should limit the need to obtain files in many instances.
N.B. Where married eligible couples have been assisted in joint tenancy based on one partner's eligibility, each has been a DSH borrower and neither is therefore able to revoke.
(c) Place copies of the letters of rejection on a file for any further action when necessary.
DIRECTOR TECHNOLOGY
6. Prepare a consolidated tape from data entered in step 4(a) above and forward to DHA on request or on completion of the revocation exercise.
Annex A
STATUTORY DECLARATION
Election to revoke DSH entitlement
I elect to revoke my eligibility under the Defence Service Homes Scheme. Date received
Surname
Given names
Postal Address
Service number
Date of Birth
Date of enlistment
Have you ever had assistance under the Defence Service Homes Act? No Yes
Did you receive a Grant from Defence Service Homes Corporation in 1987? No Yes
Did you serve in Namibia in 1989/90? No Yes
Spouse's surname
(if same as yours write "same")
Spouse's given names
DECLARATION DECLARED AT
I
of the day of
do solemnly and sincerely declare that the particulars furnished by me in this election are true and correct in every detail. And I make this solemn declaration by virtue of the Statutory Declarations Act 1959 and subject to the penalties provided by that Act for the making of a false statement in Statutory Declarations conscientiously believing the statements contained in this Declaration to be true in every particular.
Signature (see note 1 below)
Note 1 A person who wilfully makes a false statement in a Statutory Declaration under the Statutory Declarations Act 1959 is guilty of an offence against that Act, the punishment for which is a fine not exceeding $200 or imprisonment for a term not exceeding six months or both if the offence is prosecuted summarily, or imprisonment for a term not exceeding four years if the offence is prosecuted upon indictment.
Before me
Signature (witness)
(occupation)
Qualification (see note 2 below)
Note 2 A Statutory Declaration under the Statutory Declarations Act 1959 may be made only before a Magistrate, a Justice of the Peace, a Commissioner for Affidavits, a Commissioner for Declarations, a Notary Public, a person before whom a Statutory Declaration may be made, or an Australian Consular Officer or an Australian Diplomatic Officer.
Annex B
Dear
I acknowledge receipt of your election to revoke DSH entitlement form. As a search of our records confirms that you have not utilised your entitlement, your revocation in favour of the Australian Defence Force Home Loans Assistance Scheme is effective. This means that you are no longer an eligible person for the purposes of the DSH Act. The entitlement cannot be reinstated, even if more than one period of qualifying service is, or has been served.
I enclose a "confirmed copy" of the revocation form. A further copy will be forwarded to the Defence Housing Authority for their records.
Comprehensive household insurance at competitive rates is available to all ADFHLAS applicants under the Defence Service Homes Insurance Scheme. I enclose a leaflet for your information. Please do not hesitate to contact this office if you have any queries.
Yours faithfully
State Manager
Annex C
VOID
PREVIOUS DSH
ASSISTANCE VERIFIED
Annex D
Dear
I acknowledge receipt of your form of election to revoke DSH entitlement. As a search of our records indicates that you have previously been a borrower under the DSH Act as detailed below, your request cannot be accepted and I am returning all copies of the election form.
Should you wish to discuss this rejection please do not hesitate to contact this office.
Yours faithfully
State Manager
SCHEDULE
1. DATE OF APPLICATION:
2. DATE OF CURRENT CERTIFICATE OF ENTITLEMENT:
3. NAMES) OF BORROWER(S):
4. PROPERTY ADDRESS:
5. AMOUNT OF LOAN:
6. DATE OF LOAN SETTLEMENT:
Annex E
REVOCATION OF DSH ENTITLEMENT
STATE:
WEEK ENDING:
TELEPHONE ENQUIRY RATE
COUNTER ENQUIRY RATE
5 ticks per box
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/121991-revocation-dsh-entitlement
11/1991 Eligibility - Effect of recent amendments on Widows
Central Office Instruction
Instruction No. 11
Date of Effect: 8 January 1991
EFFECT OF RECENT AMENDMENTS ON ELIGIBILITY OF WIDOWS
Purpose
The purpose of this Instruction is to clarify the impact of the recent amendments to the DSH Act on widows entitlement.
Background
The recent amendments to the DSH Act allow an eligible person who is or has been previously assisted with an initial advance (or an initial and further advance) based on the eligibility of their spouse, the right to receive an advance based on their own eligibility.
- This amendment allows married eligible persons the right to obtain in turn an initial advance based on each person's eligibility.
Sub-section 4(1) of the Act contains the revised definitions of "initial advance" and "further advance".
Another group affected by this amendment is the widows of "eligible persons" as specified in the Act.
- The widow of any eligible person is herself an eligible person under the definition of "female dependant".
Sub-section 4(1) of the Act contains the definition of "female dependant".
Implications / Implementation
There are essentially three 'categories' of widow.
- Those where an advance was taken out by the eligible husband with the wife as a joint tenant and the advance was discharged before the husband's death.
The widow clearly was never a borrower for any reason other than merely because she joined in the advance granted to her eligible husband.
She is now entitled to an initial advance in her own right on the basis of her current status as a "female dependant" as defined in the Act.
- Those where an advance to which the widow was a joint borrower was still current at the time of her husband's death and the widow has continued as a borrower by survivorship.
Although there may be some argument that, at the time of her husband's death, the widow became a borrower in her own right, full consideration of the various issues leads us to the view that the provisions introduced by the revised definitions of initial and further advances must be applied equally regardless of the status of the loan at the time of the death of the male borrower.
Therefore, she is also to be granted an initial advance in her own right on the basis of her current status as a "female dependant" as defined in the Act.
- The third group is the widows of eligible persons where the advance was borrowed in the sole name of the eligible person. For this group where, following a sole borrower's death and the finalisation of the estate, a widow becomes a borrower by continuing the existing subsidised loan she receives this benefit on the basis of her status as a "female dependant" (i.e. she has never been anything other than a borrower in her own right).
It is important to counsel widows in this situation of the advantage of retaining the property in the name of their deceased husbands' estate until such time as they wish to exercise their own entitlements to acquire another home.
In counselling widows in this group, the following points should be covered:
- restrict comments to the facts of the case (i.e. no reference should be made to the situation had the home been jointly owned).
- she should be advised that she has an entitlement in her own right as a widow of an eligible person. She has options for the use of this entitlement which include:
* requesting a transfer of the home (and subsidy) to herself;
+ in which case she will receive only the outstanding balance and, if she ever chooses to move to another home, she will be entitled to portability of the reduced balance.
* preserving her entitlement to an initial advance of $25,000 for use when she next moves. This, of course, would be subject to her being able to meet Westpac's lending criteria at that time;
+ to preserve the entitlement she would have to choose to retain the home in the name of the estate.
However, while the home is still in the estate, she cannot obtain an additional advance nor a widows advance because she does not own the property and she is not a borrower. It is also probable that she may not qualify for a rates rebate from her local authority.
+ she should be reassured that she will continue to enjoy the benefit of the existing subsidy through the estate.
Widowers
The Minister has announced his intention to amend the legislation to remove sex discrimination from these provisions and extend them to cover widowers of eligible female persons. Further instructions will issue on this aspect when the amendment has been made.
General Orders
General Orders will be updated shortly to reflect the contents of this instruction.
FELICITY M. BARR
GENERAL MANAGER
1 March 1991
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/111991-eligibility-effect-recent-amendments-widows
10/1991 VALA 1990 - Amendments to DSHA 1918
Central Office Instruction
Instruction No. 10
Date of Effect: 8 January 1991
AMENDMENTS TO THE DEFENCE SERVICE HOMES ACT 1918
BY THE VETERANS' AFFAIRS LEGISLATION AMENDMENT ACT 1990
PORTABILITY AND RETIREMENT VILLAGES
Purpose of Instruction
The purpose of this Instruction is to explain the amendments made by Part 2 of the Veterans' Affairs Legislation Amendment Act 1990 (VALA) which relates to the Defence Service Homes Act 1918. The Act implements the Government's initiatives extending the DSH Scheme to provide portability for existing loans and DSH loan availability to meet entry charges to retirement villages. The major new initiatives are found in the main body of the legislation. However, minor and technical amendments are found in Schedule 2 to the Act.
Also included in the legislation at Schedule 1 is the new Supplementary Agreement with Westpac which covers the business aspects of the new provisions. The effective date of the amendments is 8 January 1991.
The major changes can be broken down into five different areas. A brief description of the changes and the sections affected are given here and a more detailed outline is included in the attachment to this instruction.
Portability
Summary of major provisions
- DSH loans granted since 9 December 1987 have been portable - transferable from home to home when a person moves. Loans granted before then have not been portable;
- The Act provides for the extension of portability to all mortgages outstanding on 9 December 1987 - about 140,000 borrowers will benefit;
- The new interest rate is 6.85%. The term will be the used portion of the loan term subtracted from 25 years. If a zero or negative balance results, portability will not be able to be utilised. The maximum loan will be the balance of the previous loan when it was discharged.
Sections affected:
s.4, definitions affected - further advance
s.19, criteria for issue of Certificate of Entitlement: further advance
s.25, maximum amounts for which subsidy is payable
s.34, rate of interest
s.36, maximum terms of advances
Married Eligible Applicants
The Act gives two eligible persons who are married, the right of access to an initial loan each, in turn. This replaces the previous discretionary policy approach embodied in the now repealed Second Assistance arrangements.
Section affected:
s.4, definitions - further advance and initial advance
Transfers to Ineligible Persons
The Act removes provisions enabling the transfer of DSH benefits to ineligible persons. This amendment is associated with portability in that benefits are preserved for the portable use by eligible persons.
No eligible person will lose. In marital breakdown cases, the decision as to property arrangements will be left to the family and Court. Careful implementation will ensure that the parties are aware that the benefit can continue so long as the eligible person remains on the title and mortgage.
Section affected:
s.22, C of E: transfer of property subject to the specified portfolio asset or advance
Abolition of Second Assistance
For most, second assistance is fully replaced by portability. But a small number of clients will lose those who might have received more than the balance of previous loan, especially those with two or more periods of service. However, all of these will benefit from the automatic, non-tested nature of the portability benefit.
Former borrowers who discharged their loans before 9 December 1987 lose but, in practice, would rarely have obtained second assistance so long after the sale of the first DSH home.
Sections affected:
s.19, criteria for issue of Certificate of Entitlement: further advance
s.25, maximum amounts for which subsidy is payable
s.34, rate of interest
s.36, maximum terms of advances
Retirement Villages
Summary of main provisions
- The loan will be a normal, portable DSH loan, except for the lack of requirement for first mortgage security provisions;
- Mortgage or other security stipulations will be left solely to Westpac;
- Retirement villages are defined in relevant State Legislation (or VEA) which are to be approved by the Minister for DSH purposes (an instrument will be presented for signature immediately after enactment); The portable use of current DSH loans will be available;
- The loan is available only for housing "ownership" purposes not health care etc.;
- The full range of ancillary benefits will be available, where appropriate, to the retirement village situation.
Sections affected:
s.4, definitions
s.18, criteria for issue of C of E, advances other than widows advances and advances for essential repairs
s.20, criteria for issue of C of E: widows advances
s.21, criteria for issue of C of E: essential repairs
s.24, subsidy payable to the Commonwealth
s.26, cancellation of subsidy
s.29, recovery of subsidy
s.38, insurance
s.38C, insurance of dwelling houses, etc.
s.38FA, (new section) applies to s.38E
s.45A, bankruptcy of purchaser or borrower
Other Amendments
The following other amendments are included in the Act:
- replacement of the term outstanding balance in s.25 of the Act to avoid current problems with the effect of arrears and excess credits in the calculation of further advance amounts;
- insertion of a new power to enable implementation of certain AAT decisions to overcome the problem of having to discharge a mortgage where there is no power in the Act to do so although the Tribunal has so ordered;
- insertion of a new category of qualifying service - for service in the Middle East after 2 August 1990 for persons who enlisted in the ADF on or before 14 May 1985. Post 14 May 1985 personnel are to be covered by the Australian Defence Force Home Loan Assistance Scheme which is administered by the Defence Housing Authority;
- clarification of the term allotment in line with amendments to the VEA;
- introduction of tabling provisions for hardship guidelines (see below for more details).
Westpac Agreement
A Supplementary Agreement has been entered into with Westpac, covering the purchase by Westpac of the rights to the new DSH lending business arising from the portability and retirement village initiatives;
Westpac will pay $400 for each person who utilises one of the new loans for the first time. There is also some scope for increasing this amount in the future;
The Supplementary Agreement is Schedule 1A of the Act. A number of adjustments to the current Agreement are also included to overcome operation difficulties and to include references to retirement village arrangements.
Hardship Guidelines
The terms financial hardship and serious financial hardship are currently used in the Act in connection with tests to be made by the Secretary in considering applications for:
financial hardship
- the issue of a Certificate of Entitlement for a Widows Advance (s.20)
- the issue of a Certificate of Entitlement for Instalment Relief (s.23)
serious financial hardship
- the discharge of an existing mortgage (s.18(4))
- the issue of a Certificate of Entitlement for an Essential Repairs Advance (s.21)
The Act provides that the Minister will table before the Parliament his approved guidelines for the Secretary to use in assessing the degree of hardship. They are subject to a motion of disallowance.
General Orders
An update of the GOs will be undertaken at an early date.
FELICITY M. BARR
GENERAL MANAGER
8 January 1991
IMPLEMENTATION ARRANGEMENTS
FOLLOWING AMENDMENTS TO THE
DEFENCE SERVICE HOMES ACT 1918
SECTION A - Introduction of portability for all loans current on 9 December 1987
Sections of the DSH Act affected
Sections 4, 19, 25, 34 & 36.
Description of change
Section 19 has been repealed and a new section inserted to:
- remove the discretionary power of the Minister in respect of second assistance cases; and
- extend portability to all DSH loans that were in force on 9 December 1987.
Sub-section 4(1) - definitions of "initial advance" and "further advance", section 25 - maximum amounts for which subsidy is payable, section 34 -interest rate, and section 36 - maximum terms of advances, have also been amended.
These amendments give effect to the Government's decision to extend the DSH Scheme to make DSH loans in force at 9 December 1987 portable. Further loans will be available up to the outstanding principal exclusive of arrears and excess credits (i.e. the limit) of the previous DSH loan at discharge. The interest rate is 6.85% per year (rather than the previous section 34 specification which has been repealed) and the total portable loan term will be as specified in section 36, generally 25 years.
Section 36 has been amended, consistent with the Government's decision when portability was introduced in 1987 that portability be offset by a shorter loan term. Accordingly, all applications for portability by applicants with previously non-portable loans will have a reduced loan term. Loans that have been in existence for at least 25 years will have a zero loan term, resulting in an inability to utilise portability. In this context it is important to note that discretion to extend the term has been removed.
Portability is not available to persons who had been assisted previously and discharged the loan before 9 December 1987. In addition, the abolition of the Ministerial power from section 19 will negatively affect some clients. A further period of qualifying service does not entitle any client to further assistance. The test for portability is: Was the loan current on 9 December 1987?
A savings clause has been inserted specifying that section 19 approvals for second assistance in force at the date of enactment remain effective but a formal application for a Certificate of Entitlement must be received by 8 January 1992. An applicant's right of appeal has also been preserved. Current appeals on second assistance matters before the Administrative Appeals Tribunal will not be affected. However, each case should be reviewed under the new provisions and the client advised of whatever entitlement is available.
Process of implementation
Applications will fall into the following categories:
- a loan was current at 9 December 1987;
- the previous loan was discharged prior to 9 December 1987.
Transitional arrangements
Requests lodged for second assistance under the previous rules which have received section 19 approval should be processed according to those rules. In most cases it will be to the applicant's advantage because certain benefits are no longer available under the revised legislation, viz.:
- access to additional finance in excess of liability;
- retention of the former interest rate(s);
- access to an increased loan term where financial hardship would be caused if the total loan term(s) were adjusted to 25 years.
There will be other cases which could not be admitted under the previous provisions. Where these have not been finalised, they may be considered under the amended legislation. Even though some second assistance requests which would otherwise have been declined may be admitted under the new portability provisions, they should not be denied access to the normal appeal facilities against the unfavourable denial of second assistance under the savings provisions.
Where an application can be admitted, the applicant should receive written advice in terms of Attachment 1 explaining the reduced term.
Loans that have been in existance for at least 25 years will have no further repayment period available - resulting in an inability to utilise portability. Where an application is declined because there is no term available, the applicant should receive written advice in terms of Attachment 2.
There is no provision in the legislation for former borrowers who discharged their loans prior to 9 December 1987 to be considered for any further assistance.
Possible problem areas
Loss of access to second assistance
Discharge of liability before 9 December 1987
All clients who discharged their DSH liability before 9 December 1987 no longer qualify for further assistance benefits under the DSH Scheme.
All clients in this category who apply for or make written inquiries regarding further assistance should receive written advice in terms of Attachment 3. Any oral information given should be consistent with the terms of Attachment 3, and should be followed up in writing.
Two periods of Qualifying Service
Many clients in this category will be aware of the previous policy allowing them to lodge a further application and may consider they are disadvantaged by this decision.
Clients who discharged their liability prior to 9 December 1987 cannot be considered for further assistance. All clients in this category who enquire regarding further assistance should receive written advice in terms of Attachment 4. Any oral information given should be consistent with the terms of Attachment 4, and should be followed up in writing.
Clients who had a loan in force on 9 December 1987 are entitled to further assistance (portability) subject to the terms and conditions set out in the DSH Act. The fact of having served a second period of qualifying service does not entitle clients to additional consideration in respect of further assistance. All clients in this category who enquire regarding further assistance should receive written advice in terms of Attachment 5. Any oral information given should be consistent with the terms of Attachment 5, and should be followed up in writing.
Shortened term of loan
The amendment of section 36 to maintain consistency with the Government's decision when introducing portability in 1987 will impact on those clients seeking to utilise portability.
Loan terms in excess of a total of 25 years
Those clients whose loan(s) have been in existence for 25 years or more will not be able to utilise portability. Under the terms of section 36, the potential term of a portable loan would be zero or a minus figure.
Loan terms under a total of 25 years
Clients who are able to utilise portability may have to pay an increased instalment as a result of the reduced loan term.
Interest rate
All newly portable loans attract an interest rate of 6.85% per year.
The majority of clients exercising portability will probably have a three tier interest rate which will translate with little or no impact on the amount of instalment to be paid.
Clients whose loan has a single tier or two tier interest rate will be paying a higher rate when they exercise portability. This factor will increase the amount of instalment payable.
Maximum advance
The maximum advance permitted on portability will be the amount outstanding on discharge of the previous liability, excluding arrears and excess credits. There is no provision for a loan in excess of the previous liability.
Post Implementation
Section 19 approvals
The savings provisions in the amending legislation provide that any outstanding section 19 approvals given under the Minister's discretion will have until 8 January 1992 by which to lodge a formal application for a Certificate of Entitlement.
State Managers will need to ensure that all clients are aware of the implications of the section 19 approval lapsing.
Register of new portable loans
Under the terms of the Supplementary Agreement between the Commonwealth and Westpac Banking Corporation, the Bank will pay a unit fee of $400 for the first use of a newly portable loan arising from the introduction of the new provisions. Loans which are already portable will not attract a unit fee.
Accordingly, State Managers should ensure that each Certificate of Entitlement issued for the first use of a newly portable loan is identified by a "P" at the end of the file number at the top of the form. Such Certificates of Entitlement will need to be recorded when they are returned by the Bank. This information is to be forwarded to C.O. for collation each year.
The Commonwealth will invoice Westpac each year for the period 1 May to 30 April specifying the cases assisted under the new provisions. Any omissions will result in a loss of revenue to the Commonwealth.
This manual system will operate until the appropriate modifications have been made to the CELS system.
Complaints
State Managers should ensure that complaints are recorded by type (e.g. loss of entitlement, shortened loan term, etc.) and details of complaints are included in the monthly report to the G.M.
SECTION B - Extension of the Scheme to allow an eligible person to acquire a permanent right to reside in a retirement village
Sections of the DSH Act affected
Sections 4, 18, 20, 21, 22, 24, 26, 29, 38C & 45A
Clause 8 of the Commonwealth/Westpac Agreement
Description of change
Sub-section 18(2) has been amended to include the acquisition of a permanent right to reside in a retirement village as a purpose for which a subsidised advance may be applied.
Section 4 has introduced concepts of what constitutes retirement village accommodation:
"retirement village" means:
- a retirement village registered under a law of a State or Territory approved by the Minister as being applicable for DSH purposes; or
- in the case of a State or Territory that has no law approved by the Minister as being applicable for DSH purposes – a retirement village within the meaning of the Veterans' Entitlement Act 1986.
Sub-section 35(1) of the Veterans' Entitlement Act 1986 defines "retirement village" as meaning:
"residential premises the accommodation in which is primarily intended for persons who are at least 55 years old, being premises consisting of:
- one or more of the following kinds of accommodation:
(i) self-care units;
(ii) serviced units;
(iii) hostel units; and
- communal facilities for use by the occupants of the units referred to in paragraph (a);
and includes residential premises that, in the Commission's opinion, have similar functions to those first-mentioned residential premises."
Further instructions will issue regarding retirement villages which meet the Commission's requirements.
The retirement village must be registered under applicable State or Territory legislation approved by the Minister for DSH purposes. At this time only the Retirement Villages Acts of NSW, Vic., Qld, and SA will be approved. (A copy of the Instrument will be forwarded when endorsed by the Minister).
Note: A "retirement village" does not include a property covered under strata title legislation. These are already covered in the Act and are not treated as retirement villages in the DSH Act.
These amendments give effect to the Government's decision to introduce loans to fund entry into retirement villages. Loans made to persons acquiring a right, licence or lease to occupy a retirement village are portable and are made on the same terms and conditions as other DSH loans.
It should be noted the legislation does not specify what form the security must take and it does not require the definition of "holding" to be met. As a consequence the Bank is free to determine the nature of the security (if any).
Other relevant sections of the DSH Act have been amended as a consequence of the above amendments. They maintain a consistent approach in interpretation and application, e.g. the tests of ownership of another dwelling; intention to occupy; purposes for additional advances, etc.; and undertaking of insurance.
Process of implementation
Applications for assistance to obtain a permanent right to reside in a retirement village should be made on the Subsidy Application (Form DSHL2). Pending revision of this Form, the existing Form will need to be suitably modified.
A self-adhesive label detailing the new purpose should be affixed to the front of the Form as "Part D - Retirement Village".
Assistance is available for the payment of the one-off in-going contribution that the applicant is required to make in order to secure a permanent right to reside in the village. However, any costs associated with obtaining this right may be included subject to the maximum advance not exceeding $25,000.
It is important to remember that the full range of benefits available under the Act apply equally to retirement village accommodation.
There may be a small group of clients who will seek assistance to discharge a debt incurred in gaining access to the retirement village. Such applications will be processed under the normal rules applying to discharge of mortage requests.
Certificates of Entitlement issued as a result of applications for advances in respect of retirement villages should have the purpose expressed in the same terms as the Act.
Possible problem areas
Misinterpretation
Clients may have a perception that the retirement village purpose is available notwithstanding a client has previously been assisted and has discharged the liability before 9 December 1987. This is not the case; the rules applying to further assistance for a property apply equally to retirement village accommodation.
Special Accommodation
A retirement village may comprise individual units, hostel or hospital accommodation. The DSH loan can be used to acquire rights to entry to residential accommodation, i.e. individual units/hostel even if the person eventually is transferred into a hospital section. However, it is not available to gain direct access into a hospital section. Such entry is covered by different State legislation such as Health Acts.
Discharge of debt
Paragraph 18(2)(k) of the Act requires that for a debt to be refinanced, that debt must have been incurred in acquiring entry into a retirement village. Therefore, clients are required to provide reasonable evidence that the debt they are requesting to be refinanced was in fact incurred for that purpose.
Post implementation
Register of retirement village cases
Under the terms of the Supplementary Agreement between the Commonwealth and Westpac Banking Corporation, the Bank will pay a unit fee of $400 for the first entry into a retirement village loan arising from the introduction of the new provisions. Loans for villages under strata title legislation are not to be included.
Accordingly, State Managers should ensure that each Certificate of Entitlement issued for the first entry into a retirement village is identified by an "R" at the end of the file number at the top of the form. Such Certificates of Entitlement will need to be recorded when they are returned by the Bank. This information is to be forwarded to C.O. for collation each year.
The Commonwealth will invoice Westpac each year for the period 1 May to 30 April specifying the cases assisted under the new provisions. Any omissions will result in a loss of revenue to the Commonwealth.
This manual system will operate until the appropriate modifications have been made to the CELS system.
Complaints
State Managers should ensure that complaints are recorded by type (e.g. misinterpretation, special accommodation, etc.) and details of complaints are included in the monthly report to the G.M.
SECTION C - Recognition of the special circumstances of married eligible applicants
Section of the DSH Act affected
Section 4
Description of change
Sub-section 4(1) has been amended to exclude from the definition of "further advance" applications involving married eligible applicants. Where a husband and wife are both eligible and they have jointly received a DSH loan on the basis of the eligibility of one, the person whose eligibility has not been utilised previously will be entitled to receive a subsidised advance on initial terms and conditions, and to further advances where appropriate.
This amendment is a statutory recognition of the special circumstances of a husband and wife who are both eligible in their own right. However, this does not mean that both entitlements can be used at the same time in respect of the same property.
Process of implementation
All current requests for second assistance should be examined to see if there is an unused entitlement by a spouse. If this is the case, the client should be given the option of proceeding with the second assistance request or changing to this new provision where the spouse has the right to a loan on initial loan terms.
Post implementation
State Managers should ensure that complaints are recorded by type (e.g. misinterpretation, etc.) and details of complaints are included in the monthly report to the G.M.
SECTION D - Removal of the discretionary provision in respect of transfers to ineligible persons
Section of the DSH Act affected
Section 22
Description of change
Sub-section 22(3) has been amended to provide that a Certificate of Entitlement under section 22 can be issued only to a proposed transferee who is an eligible person.
This implements the Government's decision that transfers of the estate or interest of a purchaser or borrower in land, land and dwelling-house, or rights of retirement village residence to ineligible persons are no longer to be permitted.
A savings clause has been inserted permitting the Secretary to issue a Certificate of Entitlement to a proposed ineligible transferee where:
- written notice had been given to the proposed transferee that the Secretary would, in the absence of a significant change in the proposed transferee's circumstances, issue a Certificate of Entitlement; and
- the proposed transferee applies for the Certificate of Entitlement before 8 January 1992.
Process of implementation
It is important to note that no further requests to transfer to an ineligible person can be processed, even if the request was lodged before the enactment of the amending legislation. Only those cases which have been given written notice that a Certificate of Entitlement would most likely issue, may continue to be processed.
State Managers should ensure that all such cases are monitored and the proposed ineligible transferee informed that the formal application for a Certificate of Entitlement must be lodged before 8 January 1992.
All clients in this category should receive written advice in terms of Attachment 6. Any oral information given should be consistent with the terms of Attachment 6, and should be followed up in writing.
Applications for transfer of ownership should be made on the Transfer Application (Form DSHL3). Pending revision of this Form, the existing Form will need to be suitably modified.
A self-adhesive label detailing the new provision should be affixed to the front of the Form over the old paragraph regarding transfers to ineligible persons.
Family court registries, legal practitioners, marriage counsellors and other affected parties will need to be informed of the prohibition on subsidies being transferred to ineligible spouses so that they may devise alternative property settlement arrangements. C.O. is working on a planned approach on how to disseminate this information. Further instructions will be provided shortly to enable the State Manager to inform relevant groups in your State.
Possible problem areas
Family Court orders
The prohibition of transfers to ineligible persons will impact on the operations of the Family Court and legal practitioners. The options available to the property settlement process may be altered by the loss of the ability to transfer the DSH subsidy when a property is transferred to the ineligible spouse. Options which may be available to an ineligible spouse are:
- leaving the property in the joint names of the eligible person and spouse;
- approaching Westpac for a transfer of the loan on an unsubsidised basis;
- refinancing through another financial institution; or
- selling the property.
Tenancy in common
Section 4A of the DSH Act gives the Secretary a discretionary power to treat an eligible person and the husband or wife of that eligible person together as an eligible person for the purposes of the DSH Act. The Secretary is specifically prohibited from applying this section to any land or land and dwelling-house that is not held by the eligible person and his/her spouse as joint tenants.
This section forms the basis for not permitting applicants to be granted DSH loans as tenants in common. However, a subsequent transfer to a tenancy in common, in some instances, has been approved subject to the requirements of section 22 being met.
The removal of the power to transfer to an ineligible person means that a transfer to a tenancy in common situation can now be effected only if the transferees are eligible persons.
Post implementation
State Managers should ensure that complaints are recorded by type (e.g. misinterpretation, tenancy in common, etc.) and forwarded to C.O. monthly report to the G.M.
SECTION E - Power to implement review decisions
Section of the DSH Act affected
Sub-section 18(5A)
Description of change
New sub-section 18(5A) has been inserted into the Act to give effect to a review decision to authorise a subsidy in respect of an advance by Westpac where a person has proceeded to acquire a home pending internal or AAT review of a decision.
The new sub-section will enable the Secretary to give effect to an AAT direction or a decision made by internal review by issuing a Certificate of Entitlement where the mortgage, charge or encumbrance was raised without the approval of the Secretary.
SECTION F - Hardship Guidelines
Sections of the DSH Act affected
Widows advances – sub-sections 20(3) & (4)
Instalment relief – sub-sections 23(5) & (6)
Essential repairs – sub-sections 21(2) & (3)
Other advances – sub-sections 18(58) & (5C)
Description of change
The DSH Act provides that the Minister may approve guidelines to which the Secretary is to have regard when deciding whether a person is suffering Financial Hardship or Serious Financial Hardship for the purposes of certain paragraphs of the Act. The Act also provides that the approved guidelines must be tabled before both Houses of Parliament within 15 Sitting days and be subject to disallowance.
The terms Financial Hardship or Serious Financial Hardship each appear in two sections of the Act as follows.
FINANCIAL HARDSHIP
Widows advances
Section 20 of the DSH Act provides that the Secretary may issue a Certificate of Entitlement in relation to subsidy on a widows advance for the purposes of:
- keeping the buildings, fences, fixtures and other improvements on the land in good order and repair; and/or
- paying rates, taxes, charges or other outgoings in relation to the land or dwelling-house.
The Secretary is prevented from issuing a Certificate of Entitlement by sub-section 20(2) of the DSH Act unless satisfied that it would cause financial hardship to the person if she were to bear the cost of the repairs or she were to pay the outgoings.
Sub-section 20(3) of the DSH Act makes provision for the Secretary to have regard to any guidelines approved by the Minister when deciding whether a person is suffering financial hardship for the purposes of sub-section 20(1) of the DSH Act. Sub-section 20(4) of the DSH Act provides the authority for the Minister to approve guidelines setting out matters to be taken into account by the Secretary when deciding whether a person is suffering financial hardship for the purposes of sub-section 20(1) of the DSH Act.
Instalment Relief
Sub-section 23(1) of the DSH Act provides that the Secretary may issue a Certificate of Entitlement in relation to instalment relief that a person may seek from the Bank where the person is a purchaser or borrower who is:
- the widow or widowed mother of an eligible person, or the wife of an eligible person who is insane; or
- any other eligible person whose instalments include interest at a rate of more than 3.75% per year.
Where the Secretary is satisfied that it would cause financial hardship to the applicant if he or she were to to pay the instalments in full, the Secretary can reduce the instalments payable for a period of time.
Sub-section 23(5) of the DSH Act makes provision for the Secretary to have regard to any guidelines approved by the Minister when deciding whether a person is suffering financial hardship for the purposes of sub-section 23(1) of the DSH Act. Sub-section 23(6) of the DSH Act provides the authority for the Minister to approve guidelines setting out matters to be taken into account by the Secretary when deciding whether a person is suffering financial hardship for the purposes of sub-sections 23(1) of the DSH Act.
SERIOUS FINANCIAL HARDSHIP
Advances other than widows advances and advances for essential repairs
Sub-section 18(2) of the DSH Act provides that the Secretary may issue a Certificate of Entitlement in relation to subsidy on an advance for the purpose of discharging any mortgage charge or encumbrance which already exists on a person's holding or for the purpose of discharging a debt in relation to obtaining a right of residence in a retirement village. Sub-section 18(3) of the DSH Act makes similar provision where the advance is an additional advance.
The Secretary is prevented from issuing a Certificate of Entitlement by sub-sections 18(4) and (4A) of the DSH Act unless satisfied, inter alia, that:
- the terms of the mortgage, charge or encumbrance or the terms for repayment of the debt are onerous and, having regard to the person's income, compliance with those terms is causing the person serious financial hardship; or
- the person is suffering serious financial hardship for other reasons beyond the control of the person.
Sub-section 18(5B) makes provision for the Secretary to have regard to any guidelines approved by the Minister when deciding whether a person is suffering serious financial hardship for the purposes of paragraphs 18(4)(c) or (d) of the DSH Act. Sub-section 18(5C) of the DSH Act provides the authority for the Minister to approve guidelines setting out matters to be taken into account by the Secretary when deciding whether a person is suffering serious financial hardship for the purposes of sub-sections 18(4) or (4A) of the DSH Act.
Advances for essential repairs
Section 21 of the DSH Act provides that the Secretary may issue a Certificate of Entitlement in relation to subsidy on an advance for essential repairs.
The Secretary is prevented from issuing a Certificate of Entitlement by paragraph 21(d) of the DSH Act unless satisfied that it would cause serious financial hardship to the person if he or she were to bear the cost of essential repairs to keep the buildings, fences, fixtures and other improvements on the land in good order and repair.
Sub-section 21(2) of the DSH Act makes provision for the Secretary to have regard to any guidelines approved by the Minister when deciding whether a person is suffering serious financial hardship for the purposes of sub-section 21(1) of the DSH Act. Sub-section 21(3) of the DSH Act provides the authority for the Minister to approve guidelines setting out matters to be taken into account by the Secretary when deciding whether a person is suffering serious financial hardship for the purposes of sub-sections 21(1) of the DSH Act.
GUIDELINES
The guidelines approved by the Minister form the basis for all future decisions on what constitutes financial hardship or serious financial hardship. A copy of the guidelines will be forwarded when endorsed by the Minister.
In respect of financial hardship, there is a dual level of hardship based on income level. Those persons whose basic income is a pension are considered to be in hardship at a level of 20% commitments to income ratio; while persons with higher income are considered to be able to meet a 25% ratio. Pension recipents are allowed to earn additional income (called the Basic Income Limit) before their pension is reduced. Persons at the lower level may receive the Basic Income Limit in addition to a pension before the higher test is invoked. At 10 January 1991 the Basic Income Limit was:
$80 for a single veteran;
$70 each for a married couple; and
$70 for a widow or a married woman.
Appendix E of the GOs is hereby cancelled. As a general rule, clients obtaining instalment relief or a widows advance will be expected to contribute the percentage of income used in the Minister's guidelines to determine the point at which hardship is deemed to begin. You should use your discretion to require a lower amount if the situation warrants it - especially when reviewing current recipients who are contributing to their commitments below this level.
SECTION G - Eligibility
Section of the DSH Act affected
Sub-section 4(1) - definition of "Australian soldier"
Middle East Service
The definition of "Australian soldier" has been amended to include in new paragraph (gb) any person who, as a member of the Australian Defence Force, was allotted for duty in the Middle East in the area described in the new item 10 of Schedule 2 to the Veterans' Entitlements Act during the period specified in the item and whose first service in the ADF began on or before 14 May 1985.
The area in which a member of the ADF must have been allotted for the purpose of DSH and VEA entitlements is:
- the countries of Bahrain, Oman, Qatar, Saudi Arabia, the United Arab Emirates and the Island of Cyprus;
- the sea areas contained within the Gulf of Suez, the Gulf of Aqaba, the Red Sea,the Gulf of Aden, the Persian Gulf and the Gulf of Oman;
- the sea area contained within a defined area of the Arabian Sea;
- the sea area contained within the Suez Canal and the Mediterranean Sea east of 30 degrees east.
The member must have been allotted during the period on or after 2 August 1990.
Any person who satisfies the requirements of the new paragraph (gb) is entitled to assistance on the same basis as any other person who satisfies the definition of "Australian soldier".
Clarification of Allotment for Duty
Sub-section 5(12) of the Veterans' Entitlements Act has been amended to overcome the Federal Court decisions in which the Court construed the phrase "allotted for duty" as being equivalent to "posted for duty". Such a construction resulted in an unintended extension of benefits to all service personnel who were in an operational area during a relevant period irrespective of the duration of that service, of the purpose of their presence in the area, of the actual duties undertaken during that period and of the fact that the ADF, apart from posting them to that area, had not formally allotted them for service in that area.
The concept of "allotment for duty" is a special one which was developed to cater for and identify service which attracted Repatriation and DSH benefits. It has been developed in respect of service undertaken in response to the war-like situations that have arisen since the Second World War and in respect of which there has been no formal declarations of war by Australia.
No action will be taken which would disadvantage any persons in respect of whom final determinations have been made to grant eligibility on the basis of the Federal Court decisions.
ATTACHMENT 1
The following should be included in the approval letter.
To be used in those cases which permit portability, i.e. there is a term available.
Refer Page 2 Implementation Arrangements.
A portable loan is limited to the amount owing on the previous loan at the time of discharge. The interest rate is 6.85% per year and the total term of all loans must not exceed 25 years.
When the Government decided to introduce portability for new loans from 9 December 1987, it was also decided that all portable loans would be repayable over a maximum term of 25 years. Legislation now allows all loans that were current as at 9 December 1987 to be made portable. These loans also have a maximum term of 25 years. Therefore, the total of all the terms of each loan may not exceed 25 years. As an example, a person who received a DSH loan in 1976 may, in 1991, have a loan on another home over a maximum of 10 years.
In respect of interest rates, the Government's commitment to portability in 1987 was offset by the shorter loan period and the increase in the interest rate to 6.85% per year. Now that portability has been extended to all loans current at 9 December 1987, the interest rate will increase to 6.85% per year in line with new loans, once a request for portability is exercised. Borrowers who do not wish to move will not have their existing loan conditions affected.
I note that your DSH loan has been running for approximately ?? years and if you were to exercise portability, your new loan term would be over ?? years.
ATTACHMENT 2
The following should be included in the written advice enclosing the Statement of Reasons.
To be used in those cases which do not permit portability, i.e. there is no term available.
Refer Page 2 Implementation Arrangements
A portable loan is limited to the amount owing on the previous loan at the time of discharge. The interest rate is 6.85% per year and the total term of all loans must not exceed 25 years.
When the Government decided to introduce portability for new loans from 9 December 1987, it was also decided that all portable loans would be repayable over a maximum term of 25 years. Legislation now allows all loans that were current as at 9 December 1987 to be made portable. These loans also have a maximum term of 25 years. Therefore, the total of all the terms of each loan may not exceed 25 years. As an example a person who received a DSH loan in 1976 may, in 1991, have a loan on another home over a maximum of 10 years.
Loans which were taken out with 32 and 45 year terms have had the benefit of reduced instalments as a result of the longer terms. Portable loans have higher instalments due to the 25 year term. To permit portability on loans which had already run 25 years or more would be to permit a double benefit to be conferred - the reduced instalment/longer term and the advantage of portability.
I note that your DSH loan has been running for approximately ## years and that, accordingly, you will be unable to utilise portability since your loan term has exceeded 25 years.
I am sorry that I have no better news for you on this occasion.
ATTACHMENT 3
The following should be included in the written advice enclosing the Statement of Reasons, or in response to a general inquiry.
To be used in those cases which are not portable, i.e. they discharged the previous loan before 9 December 1987.
Refer Page 2 Implementation Arrangements.
On 9 December 1987 the Government introduced portability for all new loans. At that time, further assistance remained available to applicants who had a current non-portable loan if they were compelled to move from the DSH-subsidised house. The granting of further assistance was at the discretion of the Minister.
Under revised legislation introduced on 8 January 1991, the benefits flowing from the DSH Scheme are available only where a DSH subsidised loan existed at 9 December 1987. In your case, the DSH loan was discharged before 9 December 1987, and the legislation does not permit such a loan to be portable.
I am sorry I do not have better news for you.
ATTACHMENT 4
The following should be adopted as the written advice in response to a general inquiry.
To be used in those cases which are not portable, i.e. they discharged the previous loan before 9 December 1987, but have a further period of qualifying service.
Refer Page 3 Implementation Arrangements
I refer to your recent inquiry regarding the portability provisions in the DSH Scheme as they affect a further period of qualifying service.
On 9 December 1987 the Government introduced portability for all new loans. At that time, further assistance remained available to applicants who had a current non-portable loan if they were compelled to move from the DSH-subsidised house. Where the applicant had a further period of qualifying service, the criterion of compulsion to move was applied less stringently in recognition of the extra service. The granting of further assistance was at the discretion of the Minister.
The further assistance policy in force before 1991 allowed some persons who had completed more than one period of qualifying service to pay out the first loan, and apply for a further loan several years later. However, policy and legislation are subject to change, and most applicants in this category would have been advised accordingly.
Revised legislation on 8 January 1991 introduced portability for all loans that were current on 9 December 1987. Accordingly, the portability provisions have fully replaced the earlier further assistance provisions. The revised legislation does not provide any additional benefits for person with further qualifying service.
Portability is intended to provide continuity of benefit from home to home, and to ensure parity with those loans granted since 9 December 1987.
Under the revised legislation, the benefits flowing from the DSH Scheme are available only where a DSH-subsidised loan existed as at 9 December 1987.
ATTACHMENT 5
The following should be adopted as the written advice in response to a general inquiry.
To be used in those cases which are portable i.e. they had a loan current on 9 December 1987, but have a further period of qualifying service.
Refer Page 3 Implementation Arrangements
I refer to your recent inquiry regarding the portability provisions in the DSH Scheme as they affect a further period of qualifying service.
On 9 December 1987 the Government introduced portability for all new loans. At that time, further assistance remained available to applicants who had a current non-portable loan if they were compelled to move from the DSH-subsidised house. Where the applicant had a further period of qualifying service, the criterion of compulsion to move was applied less stringently in recognition of the extra service. In addition, access to additional finance to maximum of $25,000 was available. The granting of further assistance was at the discretion of the minister.
Revised legislation on 8 January 1991 introduced portability for all loans that were current on 9 December 1987. Accordingly, the portability provisions have fully replaced the earlier further assistance provisions. The revised legislation does not provide any additional benefits for persons with further qualifying service.
Automatic access to a continuing subsidy will benefit a greater number of persons. Portability is intended to provide continuity of benefit from home to home, and to ensure parity with those loans granted since 9 December 1987.
A portable loan is limited to the amount owing on the previous loan at the time of discharge. The interest rate is 6.85% per year and the term of all loans must not exceed 25 years.
In respect of interest rates, the Government's commitment to portability in 1987 was offset by the shorter loan period and the increase in the interest rate to 6.85% per year. Now that portability has been extended to all loans current at 9 December 1987, the interest rate will increase to 6.85% per year in line with new loans, once a request for portability is exercised. Borrowers who do not wish to move will not have their existing loan conditions affected.
I note that your DSH loan has been running for approximately ?? years and if you were to exercise portability, your new loan term would be over ?? years.
ATTACHMENT 6
The following should be adopted as the written advice in respect of a transfer to an ineligible person.
To be used in those cases which have not received a Certificate of Entitlement.
Refer Page 9 Implementation Arrangements.
I refer to previous correspondence regarding the transfer of an interest in a property subject to a DSH subsidised loan.
Legislative changes were introduced on 8 January 1991 which prevent the Secretary consenting to a transfer of a subsidy where the transferee is not an eligible person as defined in the DSH Act.
Previously, the Secretary had a discretion in issuing a Certificate of Entitlement to a proposed transferee who was not an eligible person.
However, as I indicated in my previous letter that I would most likely approve your request on satisfaction of various criteria, the amending legislation allows your request to proceed provided you apply for a Certificate of Entitlement before 8 January 1992.
In the event that an application is not received by this date the proposed transfer will not be able to proceed. Therefore, it is in your interest to proceed as soon as possible.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1991/101991-vala-1990-amendments-dsha-1918
1990
Place holder node for 1990
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1990
1989
Place holder node for 1989
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1989
6/1989 Making & Reviewing Decisions
Central Office Instruction
Instruction No. 6
Date of Effect: On receipt
File No. A89/97
Contact: Will Allan
MAKING AND REVIEW OF DECISIONS
The purpose of this Instruction is to advise of the inclusion in the General Orders, as a new chapter, of the guidelines on the making and review of decisions under the Defence Service Homes Act contained in Central Office Instruction No. 2 of 31 March 1989. Extracts of Attachment A to that Instruction (the example section 37 statement) are now included as new Appendix G to the General Orders while Attachment B (State Addresses of the Administrative Appeals Tribunal) is included as new Appendix H.
Certain refinements have been made to the instructions in light of our experience to date of the new appeal arrangements. In particular, I draw your attention to the following matters concerning the preparation and provision of statements of reasons:
- the statement of reasons must be a comprehensive statement of all the reasons for the decision
- if assistance is being refused, all those legislative and policy provisions which are relevant to the case and which the person has failed to satisfy must be stated;
- if there are other provisions which, if satisfied, would allow the assistance to be provided, but are not relevant to the particular circumstances of the case, it may be appropriate to refer briefly to the lack of any basis for allowing assistance under those other provisions;
- the legislative and policy provisions applied in making the decision must be identified by the relevant section or part numbers and be described, quoted or paraphrased in sufficient detail for their requirements to be clear to the applicant
- it is not sufficient to simply state that the relevant provisions have not been satisfied; the reasons they are not satisfied must be stated;
- the signature to the statement of reasons must be made by the decision-maker as the delegate of the authority (the Secretary or the Minister) with the relevant decision-making power under the Act; and
- the letter advising of the decision should state what decision has been made and may explain it in general terms but should not take the place of the statement of reasons which must be attached as a separate document.
R. J. Bernau
for GENERAL MANAGER
16 August 1989
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1989/61989-making-reviewing-decisions
5/1989 VALA 1989 - Amendments to DSHA 1918
Central Office Instruction
Instruction No. 5
Date of Effect: On receipt
AMENDMENTS TO THE DSH ACT 1918
Purpose
The purpose of this instruction is to explain the amendments made by the Veterans' Affairs Legislation Amendment Act 1989 (the VALA Act) and the Defence Service Homes Amendment Act 1989 (the DSH Amending Act), to the following sections of the Defence Service Homes Act 1918 (the DSH Act):
A. sub-section 4(1) Interpretation - definition of "Australian soldier" (to include Peacekeeping Forces in Namibia)
B. sub-section 4(1) Interpretation - definitions of "further advance", "initial advance"
C. section 19 Certificate of entitlement not to be issued in certain other cases
D. section 50B(5)(a) and (b) Annual report.
A. Sub-section 4(1) - Interpretation - "Australian soldier"
The VALA Act amends the definition of "Australian soldier" in section 4 of the DSH Act to include in new paragraph (ga) any person who, as a member of the Australian Defence Force, renders service as a member of the United Nations Transition Assistance Group, Namibia (UNTAG), in the area described in the new item 9 of Schedule 2 of the Veterans' Entitlements Act (VEA), during the period specified in the item.
The area in which service as a member of UNTAG must have been rendered for the purpose of DSH and VEA entitlements is the area comprising the United Nations Mandated Territory of Namibia and the area of land extending 400 kilometres outwards from the borders of Namibia into the adjoining countries of Angola, Zambia, Zimbabwe, Botswana and South Africa (including Walvis Bay). The service in that area must have been rendered on or after 18 February 1989.
The effect of the amendment of the definition of "Australian soldier" is to define as an "Australian soldier" any person who satisfies the requirements of the new paragraph (ga). Any such person is entitled to assistance under the DSH Act on the same basis as any other person who satisfies the definition of "Australian soldier".
The date of effect of this amendment is 18 February 1989.
B. Sub-section 4(1) - Interpretation - "further advance", "initial advance"
Sub-section 4(1) of the Act is amended to clarify the definitions of "further advance" and "initial advance".
The new definitions clarify the effect of any previous assistance under the Act on the status of a person again applying for assistance and make clear the position of an applicant for assistance who is or was the personal representative (executor or administrator) of a deceased assisted person.
The two definitions as previously drafted would seem to have allowed the possibility of a person who received a loan from the Defence Service Homes Corporation, and discharged the loan before the vesting of mortgages with Westpac, to apply for and receive an initial advance of $25,000. This is contrary to the intention of the Act which is that, generally, such persons should be able to re-borrow as a further advance only the balance of the previous loan which was outstanding immediately before it was discharged. This intention is restored by the new definitions which make it clear that a subsidised advance to a person not previously assisted is an initial advance while an advance to a previously assisted person is a further advance.
The previous definitions also had the effect of conferring the status of "purchaser" or "borrower" on the personal representative (executor or administrator) of the deceased estate of a purchaser or borrower, respectively. This meant that a personal representative applying for the first time for DSH assistance in his or her own right nevertheless would have to have been treated as having received previous assistance. On this interpretation, such an applicant would not have been able to receive an initial advance. The new definitions make it clear that an eligible person is able to utilise his or her entitlement to assistance under the Act without being affected by any present or past status that person may have or have had as the personal representative in the estate of a deceased eligible purchaser or borrower.
The date of effect of these amendments is 19 December 1988.
C. Section 19 - Certificate of entitlement not to be issued in certain other cases
Section 19 has been amended to clearly identify the categories of persons for whom Ministerial approval of second assistance is required.
Under the previous provisions it was arguable that the Act did not require that Ministerial approval be obtained for the re-use of the balance of a DSH loan to purchase a new home where the loan in question had been discharged before the vesting in Westpac. The Act also seemed to require any person who has received Ministerial approval for the re-use of the balance of a DSH loan to seek such approval again for any subsequent use of any remaining balance of the loan. Neither of these possible interpretations was intended.
Section 19 now provides clearly that the Minister's approval of the issue of a certificate in relation to a further advance is required in any case where the applicant:
- is or was at any time a purchaser or borrower as defined in section 4 of the Act (as in force before, on or after 19 December 1988), otherwise than merely by being the personal representative of one; or
- converted a contract of sale into a Corporation advance under the old sub-section 19(6) or into an initial advance under the new section 37; and
- has not received a Corporation advance after 9 December 1987 for a term of 25 years or less or an initial advance or a further advance.
This means that any person who was assisted on or before 9 December 1987 (and in some cases of grants of non-portable 32 year loans and contract of sale conversions, after that date) and has not subsequently received section 19 approval of further assistance, must obtain such approval before a further advance can be authorised. It also means that any person who is assisted after 9 December 1987 (excluding grants of 32 year loans and contract of sale conversions) is exempt from the requirement to obtain section 19 approval of any further advance.
The date of effect of the amendment of section 19 is 19 December 1988.
D. Section 50B.paragraphs (5) (a) and (5) (b) - Annual Report
Section 50B is amended by omitting from paragraphs (5)(a) and (5)(b) the word "financial".
The amendments ensure that the provisions are consistent with similar provisions contained in other Commonwealth legislation - principally sub-section 63(1) of the Audit Act 1901. This will enable the Auditor-General to be satisfied that financial statements included in annual reports submitted under the Act are based on proper "accounts and records" not just "accounts and financial records".
The attached amendments to the General Orders cover the following matters:
- the extension of eligibility for assistance under the Act to members of the Australian Defence Force who serve in Namibia;
- the changes concerning Ministerial approval of second assistance made to section 19 of the Act by the Defence Service Homes Amendment Act 1989; and
- rationalisation of the terms used in the General Orders relating to further advances.
The terms used in the General Orders in relation to further advances and their meanings are as follows:
- further advance - as defined in section 4 of the Act;
- section 19 further advance - a further advance approved by the Minister or his delegate under section 19 of the Act;
- second assistance - a section 19 further advance to a person who has previously received only initial assistance;
- third or subsequent assistance - a section 19 further advance to a person who has previously received second or subsequent assistance;
- unrestricted further advance - a further advance to a person seeking to re-borrow the balance of a portable advance (i.e. where Ministerial approval under section 19 is not required).
Replacement pages for unofficial loose-leaf copies of the legislation and General Orders Replacement Page Issue No. 3 are attached.
R. J. Bernau
for GENERAL MANAGER
16 August 1989
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1989/51989-vala-1989-amendments-dsha-1918
3/1989 Further Advances - Net Proceeds
Central Office Instruction
Instruction No. 3
Date of Effect: 13 April 1989
FURTHER ADVANCES - NET PROCEEDS
The purpose of this Instruction is to cancel the longstanding 'net proceeds' policy.
Provision to reduce the amount of a further advance for this reason was not included in the 1988 revision of the DSH Act. We have been considering whether to pursue an amendment of the Act to give legislative support to this policy. However, as very little benefit is gained from the policy, we have decided to abandon the policy and not to seek an amendment to the Act.
It will be necessary to review any cases where the policy has been applied since 19 December 1988 - that is, where approval to a further advance has been given by the Minister or his delegate, but a Certificate of Entitlement was refused or a Certificate of Entitlement was issued specifying an amount less than the former liability as a result of the 'net proceeds' policy. Such clients should be contacted and advised, in terms of the above paragraph, of the amended amount of advance and invited to discuss with us the means available to take advantage of the increased amount. This may include refinancing other borrowings over the property. An amending Certificate of Entitlement should then be issued. Any claims for compensation should be referred to CO without any admission of liability.
A revised Form 78 - Second Assistance Conditions has been separately supplied to each State Manager. It will no longer be necessary to provide details of liability, sale price etc., unless a request for an increase over liability is being made, when submitting cases to CO for decision.
General Orders Replacement Page Issue No. 1 is attached. This Instruction has no effect on any previously issued COI (new series).
Don Faget
for GENERAL MANAGER
2 June 1989
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1989/31989-further-advances-net-proceeds
1988
Place holder node for 1988
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1988
1/1988 DSH Amendment Act 1988
Central Office Instruction
Instruction No. 1
Date of Effect: 19 December 1988
DEFENCE SERVICE HOMES AMENDMENT ACT 1988
INTRODUCTION
Purpose of Instruction
The purpose of this Instruction is to explain the revised arrangements arising from the amendment of the Defence Service Homes Act 1918 (DSH Act) by the Defence Service Homes Amendment Act 1988 (amending Act). References in this Instruction to 'the amended Act' are references to the DSH Act as amended by the amending Act. References to sections and subsections are references to provisions of the amended Act, unless otherwise indicated, and references to clauses and subclauses are references to provisions of the Agreement.
Purposes of Amending Act
2. The amending Act gives effect to the Government's decision to sell to Westpac Banking Corporation:
- the DSH Corporation's portfolio of mortgages and contracts of sale for an amount equal to the face value of those assets; and
- the right to provide Commonwealth-subsidised housing loans to entitled persons under the DSH Subsidy Scheme.
The amending Act also contains the new provisions under which the DSH Insurance Scheme now operates.
Commencement of Amending Act (Section 2 of Amending Act)
3. There are three sets of dates on which the provisions of the amending Act commence. These are:
- 19 December 1988 for the commencement of the Subsidy Scheme and the Insurance Scheme
- between 12 January 1989 and 18 April 1989 for the transfer to Westpac of the Corporation's assets; and
- a date to be determined for the winding-up of the Corporation.
Further information relating to the commencement of various provisions of the amending Act is provided in the part of this Instruction dealing with transitional arrangements.
Main Features of Subsid Scheme
4. Under the new arrangements, Westpac is responsible for all lending. There is no waiting period for DSH loans from Westpac, entitled homebuyers are guaranteed access to a fully portable loan of up to $25,000 subject to the relevant lending criteria and amounts in excess of the subsidised $25,000 can be borrowed on first mortgage terms.
5. Westpac also is responsible for all conveyancing and mortgage management activities on DSH loans it makes and on the Corporation's mortgages and terms contracts once they have vested.
6. The Commonwealth's main responsibilities under the Subsidy Scheme are:
- the determination of entitlement to assistance under the Scheme:
- the payment of subsidy in relation to both the vested assets and those new loans made by Westpac: and
- the monitoring of the operation of the Subsidy Scheme including Westpac's involvement.
7. The announcement by the Government of the sale of the Corporation's assets and the right to future lending included a commitment that eligible persons and borrowers would not be disadvantaged under the new arrangements and that existing benefits would be substantially preserved. This commitment has been met and, in addition, the amending Act and the Agreement with Westpac provide for a considerable enhancement of the benefits presently available.
Relationship of Act and Agreement
8. The amended Act deals primarily with the relationship between the applicant or borrower and the Commonwealth. It sets out the criteria which must be satisfied for a person to receive DSH assistance, specifies the forms of assistance available and authorises the provision of assistance (mainly interest subsidy) in respect of persons entitled. It also provides, in certain circumstances, for the termination of subsidy and recovery from the borrower of amounts already paid.
9. The Agreement, included as Schedule 1 of the amended Act, sets out the arrangements for the sale of the Corporation's mortgage portfolio and lending rights to Westpac Banking Corporation and regulates the relationship between the Bank and the Commonwealth under the Subsidy Scheme. It stipulates the rights and obligations of both parties both in respect of the sale and the operation of the Subsidy Scheme and the remedies available in the event of a failure by either party to meet those obligations.
10. Under the Agreement, Westpac's primary obligation is to make subsidised advances to persons determined to be entitled under the amended Act while the Commonwealth's is to pay subsidy to Westpac in respect of such loans and the vested assets.
SUBSIDY SCHEME
11. The Subsidy Scheme is set out in Parts III, IV and V and in certain sections of Part VIII of the amended Act and in clause 11 of the Agreement. The principal matters dealt with under the relevant provisions of the amended Act are:
- the process of applying for assistance;
- the determination of entitlement to and assessment of assistance; the granting and provision of assistance;
- the cancellation and recovery of assistance where appropriate; and
- the arrangements for appeals against adverse decisions.
Determination of Entitlement (Sections 17 to 23 and Clause 7)
12. Under the amended Act, a person's entitlement to a particular form of assistance is evidenced by a certificate of entitlement to that assistance. With one exception, a person is able to apply at either a DSH Office or a Westpac Branch for assistance. The exception is instalment relief which can be applied for only at a Westpac Branch. All applications lodged at Westpac Branches will be forwarded to the relevant DSH Office (section 15).
13. Each form of assistance available under the amended Act has a counterpart under the present Act and, in each case, the entitlement criteria to be applied is unchanged substantially from the previous Scheme. However, certain criteria previously authorised by Ministerial Directions or contained only in General Orders are now incorporated in the Act itself. It also should be noted that an amendment to section 4AAA has effected the Government's decision to withdraw eligibility from those whose first service in the Defence Force began after 14 May 1985.
14. Where a person is determined to be entitled to assistance, a certificate of entitlement to that assistance is issued to that person. Provision of assistance to the person is dependent upon the person providing the certificate to Westpac and upon Westpac taking the appropriate action, usually the making of a loan. The only circumstance in which Westpac is able to decline to act on the certificate is where the applicant fails to meet the lending criteria set out in Schedule C to the Agreement.
Notices of Eligibility (Section 16)
15. A person may seek to have his or her status as an eligible person (as defined in the Act) determined, without having to make an associated application for assistance. The amended Act provides that where a person successfully applies for such a determination, a notice of eligibility, stating that the person is on the date of the notice an eligible person, is to be issued to the person. Should the person cease to be an eligible person (e.g. a widow re-marrying) before an application for a certificate of entitlement is made, the notice ceases to have effect.
Certificates of Entitlement (Sections 17 to 23 and Subclauses 7.2 and 7.3
16. A certificate of entitlement deals with either the making or the transfer of a subsidised advance or the granting of instalment relief. The principal matters which must be specified in a certificate relating to a subsidised advance are:
- the amount in respect of which subsidy is payable;
- the maximum term of the advance; and
- the interest rate to be paid by the borrower.
A certificate relating to instalment relief must specify the amount by which the instalments are to be reduced and the period during which the reduction is to apply.
17. With some minor changes, the current policies in relation to the maximum amounts of advances, the periods over which advances are to be repaid and the interest rates applicable to second assistance, widows' relief, additional assistance and assistance for essential repairs continue to apply (sections 25 and 31 to 36).
Service of Notices and Certificates
18. The arrangements for provision of certificates and notices under the amended Act to individual persons are comprehended by section 28A of the Acts Interpretation Act which provides that any such document may be served:
- by delivering it to the person personally; or
- by leaving it at, or by sending it by pre-paid post to, the address of the place of residence or business of the person last known to the person serving the document.
The arrangements for the delivery of notices and other communications between the Commonwealth and Westpac are addressed in clause 22 of the Agreement.
Forms of Assistance
Interest Subsidy (Section 24 and Clause 11)
19. The main form of assistance to be provided under the Subsidy Scheme is the interest subsidy. The subsidy payable on each advance is the difference between the fixed concessional interest rate and a variable benchmark interest rate determined monthly in accordance with the.Agreement. Subsidy is payable monthly. The types of advances on which subsidy is payable and the concessional interest rates to apply are as follows:
- amounts outstanding under Corporation mortgages and contracts of sale - existing interest rates (section 24);
- initial advances (i.e. advances to persons not previously assisted) - 6.85% (section 31);
- further advances (i.e. advances made under the portability policy or second assistance policy) - the interest rates applicable to the balance outstanding at discharge of the previous advance and 10% in relation to any additional amount advanced (section 34);
- widows advances (previously widows relief) - 3.75% (section 32);
- additional advances (previously additional assistance) - 10% (section 33); and
- essential repairs advances (previously amounts expended by the Corporation under section 31) - 10% (section 35).
Second Assistance (Section 19)
20. Where a person has received an advance which was applied for before 9 December 1987 and is for a term of more than 25 years, the current second assistance policy continues to apply to the making of a second advance to that person for another home and the minister's approval of the issuing of a certificate of entitlement for such an advance, under section 19 of the amended Act, is required. However, any such further advance, once made, is fully portable.
Instalment Relief (Section 23 and Subclause 8 4)
21. Instalment relief continues to be available to borrowers according to the same policy as at present with the proviso that Westpac is able to refuse such relief if its grant would mean a failure to satisfy the lending criteria in Schedule C to the Agreement. In the event of such a refusal, the Agreement provides for Westpac to resolve the case with the Commonwealth. As at present, the granting of instalment relief may include the capitalisation of arrears which already have accrued.
Transfers of Property (Section 22 and Subclause 8 5)
22. It remains a Commonwealth responsibility to determine whether a property which is the subject of a subsidised advance may be transferred to another person. The current policy on transfers continues to apply and, where the transfer is approved, a certificate of entitlement is issued to the transferee. The provisions dealing with transfers will not interfere with the exercise by the Bank of its powers under the mortgage or, where the borrower dies, with the transmission of the property to the executor or administrator of the estate.
Bankruptcy Protection (Section 45A)
23. Now that the Corporation will no longer be mortgagee, it has been necessary to reformulate the bankruptcy protection provisions of section 33 of the Act. Under section 45A of the amended Act, the interest of a person in a property that is the subject of a subsidised advance or a vested asset cannot be taken from that person under the Bankruptcy Act or sold in satisfaction of a judgement debt, without the approval of the Secretary, unless action in relation to a judgement debt is being taken by Westpac or another mortgagee under the terms and conditions of a mortgage. The present policy in relation to the Corporation's actions in cases involving bankruptcy or insolvency continues to apply in relation to the application of the Secretarial discretion under the new provisions.
Subsidy on Arrears (Definition of "Subsidy" and Subclauses 7 12 and 11.9
24. The Commonwealth also will be paying subsidy on arrears in accordance with the formula set out in the Agreement. The formula provides for subsidy to be paid only on that amount of arrears which does not exceed 0.035% of the aggregate of the limits on all subsidised advance loan accounts. In general terms, the limit is the amount which would be outstanding on a loan at a given point in time if all repayments to that point had been made as scheduled.
Excess Credits ( Clause 9)
25. The choice of two forms of excess credit arrangements is available to borrowers under the Subsidy Scheme - a loan interest offset arrangement or a banking account. In the event of a borrower failing to exercise a choice, the Bank will provide a a loan interest offset arrangement. This also applies to the transfer to Westpac of existing excess credits upon vesting.
26. The main distinguishing features of the loan interest offset arrangement are that excess credits are applied to reduce the principal outstanding in the loan account (on a pro rata basis where more than one interest rate applies to the loan) but may be drawn on where the outstanding balance is less than the limit.
27. The banking account is an interest-bearing deposit account with funds available at call and bill-paying and direct credit facilities. The purposes for which withdrawals may be made under either excess credit arrangement are specified in Schedule E of the Agreement and are substantially the same as those specified in section 29 of the previous Act.
28. A borrower also may elect to make a prepayment, outside of the excess credit arrangements, in addition to the normal monthly instalment. Although the effect of such a prepayment will be to reduce the outstanding balance, it will not affect the instalments payable but will reduce the period over which the loan is repaid.
Cancellation and Recovery Provisions (Sections 26 27 29 and 30 and Subclauses 11.15 and 11 16)
29. An essential element of any system of regular payment of assistance is the ability of the paying authority to terminate those payments were the recipient is determined to be no longer entitled to the assistance. It also is desirable to have the power to recover any amounts paid when no entitlement existed. Both these elements are incorporated in sections 26, 27 and 29 of the amended Act – the cancellation and recovery provisions of the Subsidy Scheme.
30. The reasons for which subsidy may be cancelled are substantially the same as the reasons for which an advance may be called up under the previous provisions of the Act and are as follow:
(a) the obtaining of a certificate of entitlement or assistance under the previous provisions of the Act because of a false statement;
(b) the obtaining of a certificate of entitlement or assistance under the previous provisions of the Act although not entitled;
(c) the use of a subsidised advance or assistance obtained under the previous provisions of the Act for a purpose other than that for which it was made;
(d) failure, without reasonable excuse, by a person to whom a property the subject of a subsidised advance or a vested asset has been transferred to comply with an undertaking given to the Secretary under subsection 22(2) or to the Corporation under the previous subsection 35(2) of the Act;
(e) an agreement or arrangement to transfer a property the subject of a subsidised advance or a vested asset without the consent of the Secretary (where section 22 requires such consent);
(f) failure by Westpac to recover the outstanding balance secured under a subsidised advance or vested asset within three months of starting action to enforce the security (only where the action is started for a reason other than the receipt of a notice of intended cancellation of subsidy); and
(g) the marriage or the commencement of a de facto relationship by a man and a woman where subsidy already is being paid in respect of both.
31. Where a decision is taken to cancel subsidy, a notice of cancellation specifying the date of the cancellation must be given to the person whose subsidy is being cancelled and to Westpac. The date from which the subsidy ceases to be payable (the cancellation date) will depend on the reason for the cancellation and whether the subsidy is being paid on a subsidised advance or a vested asset.
32. Where the cancellation is in relation to a vested asset, and is for a reason other than that specified in subparagraph 30(f) above, one month's notice of the intended cancellation must be given to Westpac. (The Act requires such notice to be given only in relation to cancellations for reasons specified in subparagraphs 30(a), (b), (c), and (d) above but subclause 11.16 of the Agreement requires such notice also for cancellations for reasons specified in subparagraphs 30(e) and (g) above.)
33. Subclause 11.16 provides that, if before the end of that one month period, Westpac gives notice that it intends to take action to enforce its security, then subsidy shall continue to be paid until Westpac discharges the loan or for three months from the date of Westpac's notice, whichever is earlier. If no such notice is given by Westpac within the one month notice period, subsidy may be cancelled at the end of that month. Where a notice of intended cancellation is given to Westpac, a copy of the notice must be given also to the person for whom the subsidy is being paid. The copy of the notice provided to the person should be accompanied by a notice advising the person that the subsidy is to be cancelled on a date either:
- one month from the date of the notice, if during that month Westpac does not advise the Commonwealth of an intention to take action to enforce its security; or
- if Westpac provides such notice, three months from the date of Westpac's notice unless the advance is discharged within those three months.
A follow-up notice should be given to the person when the actual date of cancellation becomes known.
34. Where the cancellation is in relation to either:
- a subsidised advance, for any reason specified in paragraph 30 above; or
- a vested asset, for the reason specified in subparagraph 30(f) above,
the cancellation date specified in the notice may be a date not earlier than the date of the notice. Although Westpac should be informed of the cancellation, in such cases neither the Act nor the Agreement requires advance notice to be given or allows Westpac any involvement in the timing of the cancellation.
35. The Act also allows the recovery of overpaid subsidy from borrowers in certain circumstances. Where a decision is made to recover subsidy from a borrower, a notice in writing must be given to the person requiring the person to pay to the Commonwealth the amount specified in the notice in the manner and within the period specified in the notice. A copy of the notice also must be given to the Westpac. A delegate may allow the person to pay the amount by instalments (with the instalment amount determined by the delegate).
36. The circumstances in which such action may be taken and the amounts which may be recovered are as follow:
- where subsidy is cancelled for a reason specified in subparagraph 30(a) or (b) - the whole of the amount of subsidy paid;
- where subsidy is cancelled for the reason specified in subparagraph 30(c) - the amount of subsidy paid since the misuse of the advance or assistance; and
- where subsidy is cancelled for the reason specified in subparagraph 30(e) - the amount of subsidy paid since the day when the person agreed or arranged to transfer the property.
However, a delegate may determine it is reasonable to recover a lesser amount than that permitted by the Act and may seek recovery of only that amount.
37. Where a person fails to comply with a notice seeking recovery of subsidy, recovery of the amount as a debt due to the Commonwealth may be sought in a court of competent jurisdiction.
38. Overpaid subsidy also may be recovered from the proceeds of a sale resulting from the enforcement by Westpac of its security. Where a delegate has given a person a notice of recovery and Westpac has sold the property in respect of which subsidy was being paid, the Bank is obliged to pay to the Commonwealth:
- the part of the proceeds of sale that otherwise would have been paid to the person; or
- such part of the amount specified in the notice of recovery that remains unpaid,
whichever is less. Any such payment by Westpac discharges, to the extent of the amount of the payment, the liability of the person to the Commonwealth and the liability of Westpac to the person.
39. A delegate may write off the whole of an amount that the Commonwealth has sought to recover under section 29 or may waive the right of the Commonwealth to recover the whole or part of that amount. Such a decision must be made by instrument in writing and is effective from either:
- the date specified in the notice (which must be the date of the decision or a later date); or
- if no date is specified in the instrument, the date of the decision.
APPEAL PROVISIONS
40. The amended Act contains new provisions providing for appeals by persons against adverse decisions under the Act.
Appeal Structure (Sections 4 43 and 44 and Subclauses 11 15 and 11.16
41. The relevant provisions of the amended Act are sections 43 and 44 and the definition of "reviewable decision" in section 4. A reviewable decision is a decision of the Secretary:
- refusing to issue a notice of eligibility or a certificate of entitlement:
- determining under section 25 the amount of advance to be subsidised;
- cancelling subsidy under section 26;
- giving Westpac a notice of intended cancellation of subsidy under section 27;
- requiring a person to pay an amount the recovery of which is sought under section 29;
- determining the maximum term over which an advance will be subsidised;
- refusing to extend the period for making an application for review under section 43; or
- giving, or refusing to give, an approval under section 45A in relation to the estate or interest of a person who becomes bankrupt or incurs a judgement debt.
A refusal under section 19, by the Minister or a ministerial delegate, to give approval to second assistance also is reviewable.
42. The appeal structure imposed by these provisions is as follows:
(a) for a reviewable decision by a delegate of the Secretary:
(i) the making of the reviewable decision;
(ii) as soon as practicable thereafter, the provision of a notice in writing to the person whose interests are affected by the decision containing:
- the terms of the decision;
- the reasons for the decision; and
- a statement setting out the particulars of the person's right of review (subsection 43(1));
(iii) application in writing, if the person so chooses, to the Secretary, within 30 days of the person being advised, for a review of the decision (subsections 43(2) and (3));
(iv) review of the reviewable decision by the Secretary or a delegate with the power of review (the review delegate), being a person:
- not involved in the making of the reviewable decision; and
- in a position senior to that of the person who made the reviewable decision (subsection 43 (4)) ;
(v) affirmation, variation or revocation by the delegate of the reviewable decision and, if revocation, the making of such other decision as the review delegate thinks appropriate (subsection 43 (6));
(vi) where a decision (the review decision) is made affirming or varying the reviewable decision, the provision of a notice in writing to the person containing:
- the terms of the review decision;
- the reasons for the review decision; and
- a statement setting out the particulars of the person's right to apply to the Administrative Appeals Tribunal (AAT) for a review of the review decision (subsection 44(1)); and
(vii) application, if the person so chooses, to the AAT for a review of the review decision (subsection 44(3));
(b) for a reviewable decision made by the Secretary personally:
(i) the same steps as in points (i) to (iii) of paragraph 41(a) above;
(ii) referral to the Minister, by the Secretary, of the application for review (subsection 43(5));
(iii) review of the decision, by the Minister affirming, varying or revoking the decision and, if revocation, the making of such other decision as the Minister thinks appropriate (subsection 43 (6));
(iv) the same steps as in points (vi) and (vii) of paragraph 41(a) above;
(c) for a decision by the Minister or his delegate refusing to give an approval under section 19 (i.e. in relation to second assistance):
(i) the making of the decision;
(ii) the provision of a notice in writing to the person whose interests are affected by the decision containing:
- the terms of the decision;
- the reasons for the decision; and
- a statement setting out the particulars of the person's right to apply to the AAT for a review of the decision (subsection 44(1)); and
(iii) application if the person so chooses, to the AAT for a review of the decision (subsection 44(3)).
43. This Instruction does not address the steps to be followed once an application for review has been lodged with the AAT. Advice on this stage of the appeal process and on the giving of reasons for decisions will be provided in a further Instruction.
TRANSITIONAL ARRANGEMENTS
44. The period of transition from the arrangements under the present Act to the fully operational Subsidy Scheme will extend from the date of the commencement of the provisions establishing the Scheme to the date of the winding-up of the Corporation. There will be a number of phases during the transitional period, some overlapping. These are:
- the hand-over phase - the three-week period immediately following the commencement of the Scheme;
- the final settlements phase - the four-week period immediately following the commencement of the Scheme;
- the commencement phase - extending in each State from the commencement of the Scheme to the vesting of the Corporation's assets in that State;
- the vesting phase - the period over which vesting of the Corporation's assets will take place; and
- winding-up - the date on which the provisions of the present Act establishing the Corporation and its financial arrangements will be repealed.
The Hand-Over Phase (Subsection 18(2) and Section 19 of the Amending Act and Subclauses 5.1)
45. The hand-over phase is the period during which uncompleted applications to the Corporation for advances from persons not previously assisted or for second assistance are to be delivered to the Bank. An uncompleted application is one lodged before the commencement date of the Scheme and in respect of which a mortgage remains to be executed. Clause 5 of the Agreement provides for such applications to be treated as applications for certificates of entitlement in respect of initial advances or further advances, as appropriate.
46. Clause 5 provides for the Corporation to determine each such application and, if it is approved, to provide a certificate of entitlement along with the application and relevant documentation to Westpac. Any investigations or loan approvals, including terms and conditions (such as interest rates), already made by the Corporation before the commencement date will be accepted by Westpac.
47. The three-week duration of the hand-over phase is not specified in the Agreement but has been agreed upon in negotiations with Westpac.
The Final Settlements Phase (Section 19 of the Amending Act and Subclause 5.1.4)
48. Subclause 5.1.4 of the Agreement allows Westpac to notify the Corporation where it is unable to effect settlement on an application which was due for settlement by the Corporation in the four week period from the commencement date. In any such case the Corporation will make the advance and the mortgage taken to secure the advance will be included in the assets to be vested in Westpac.
49. Westpac has advised that it will be unable to effect any settlements during the first four weeks. Accordingly, any applications due for settlement in that period will not be handed over to Westpac and the advances in those cases will be made by the Corporation on the scheduled settlement dates.
The Commencement Phase (Sections 10 and 17 of the Amending Act)
50. From the commencement date of the Subsidy Scheme, the Commonwealth will accept and process:
- applications for notices of eligibility; and
- applications for certificates of entitlement in respect of:
- initial advances and further advances; and
- additional advances, widows' advances, essential repairs' advances, instalment relief and transfers of property - but only in cases where Westpac has made an initial advance or a further advance.
Those provisions of the amended Act which apply to such cases will become fully operational from the commencement date.
51. During the commencement phase, the present Act will continue to apply in relation to assets not yet vested in Westpac. The Corporation will maintain its normal mortgage management functions in Relation to those assets and clients whose mortgages or contracts have not yet vested will be able to seek and obtain the full range of ancillary benefits under the present Act. The only two functions under the present Act which the Corporation will cease to perform from the commencement date (except in relation to those applications to be settled in the final settlement phase) are the approval and granting of advances to persons not previously assisted and second assistance.
The Vesting Phase ( Section 6B and 6C and Section 19 of the Amending Act and Clauses 3 and 4 and Subclause 5.2)
52. Clause 4 of the Agreement provides for Westpac to nominate the date in each State and Territory on which it wishes the Corporation's assets in that State or Territory to be vested. The earliest dates which Westpac may nominate are specified in sub-clause 4.6 and fall between 15 January and 15 April 1989, inclusive. However, section 6B of the amended Act empowers the Minister to determine vesting dates which may differ by up to three days from the dates notified by Westpac. Vesting will take place on the dates determined by the Minister.
53. Any applications for ancillary benefits under the present Act, on which some action remains outstanding at the vesting date in a particular State, will be treated in a similar manner to applications for advances not settled at the commencement date. Clause 5 of the Agreement provides for such applications to be treated as applications for certificates of entitlement in respect of the corresponding form of assistance under the amended Act.
54. Clause 5 provides for the Corporation to determine each such application and, if it is approved, to provide a certificate of entitlement along with the application and relevant documentation to Westpac. Any investigations or approvals, including approvals of terms and conditions of advances, already made by the Corporation before the commencement date will be accepted by Westpac.
55. The Corporation's activities under the present Scheme will cease in each State and Territory on the day before the vesting date for that State or Territory.
Winding-Up (Section 15 of the Amending Act)
56. The only provisions of the present Act which will remain in operation after the final vesting date are those dealing with the establishment, conduct of affairs and financial arrangements of the Corporation. These will be preserved temporarily to enable the Corporation to finalise any residual matters remaining outstanding after the Subsidy Scheme becomes fully operational. once the Corporation has completed its final activities, those provisions will be repealed and the Corporation will cease to exist.
57. Section 6D of the amended Act provides that, upon the winding-up of the corporation, any rights, debts, involvement in contracts or legal proceedings, and interest in land, which have not vested in Westpac and do not relate to the Insurance Scheme, vest in the Commonwealth.
Saving Provisions
58. A number of savings provisions are contained in section 18 of the amending Act, the purpose of those provisions being to preserve certain powers and arrangements provided for under the previous Act. The matters being saved are:
- the protection given by the previous section 17B to ensure that State or Territory laws relating to the building of homes do not affect a person who has acquired an interest in a home built by the Corporation;
- the terms and conditions of an advance approved by the Corporation before 19 December 1988 but made by Westpac;
- contracts of insurance, in relation to dwelling-houses in which the Corporation has an interest, taken out under the previous subsection 38(4D) with persons with whom the Corporation has entered into concessions agreements (this saving provision ceases to apply to a property once the property has vested in the Commonwealth or Westpac);
- insurance which is deemed to have been taken out under regulation 45 with the Corporation in relation to dwelling-houses in which the Corporation has an interest but which are not otherwise insured (this saving provision ceases to apply to a property once the property has vested in the Commonwealth or Westpac); and
- the provisions of the previous subsection 36(2) and section 39C which enable the appropriation from Consolidated Revenue and disbursement by the Corporation of the proceeds of sales of properties sold on terms by the Corporation as mortgagee-in-possession (this saving provision ceases to apply upon the winding-up of the Corporation).
INSURANCE (Part VI)
59. New provisions under the amended Act will apply to the operation of the DSH Insurance Scheme with effect from the commencement date of the Subsidy Scheme. The changes arising from the new provisions are as follow:
- a Defence Service Homes Insurance Scheme will be formally established;
- the Corporation will cease to undertake insurance;
- the Commonwealth will undertake insurance and be responsible for the operation of the Scheme; and
- the powers and functions of the Commonwealth under the Scheme shall be exercised by the Secretary of the Department of Veterans' Affairs on behalf of the Commonwealth.
60. All the rights, assets, debts, liabilities and obligations of the Corporation under the present Insurance Scheme will be vested in the Commonwealth from the commencement date. There will be no other changes to the existing insurance arrangements or eligibility criteria (with one minor exception specified in the part of this Instruction dealing with changes related to the Sex Discrimination Act) and the Scheme will continue to operate as a completely self-funded venture.
DELEGATIONS
Delegating Authorities (Sections 6 and 6A)
61. The authority responsible for the administration of the amended Act is the Secretary of the Department of Veterans' Affairs. The powers exercised under the amended Act by State officers will be mainly those delegated by the Secretary. The Minister for Veterans' Affairs also has certain delegable powers under the amended Act but these will be subject to limited use by State officers. The powers of the Secretary in relation to the Subsidy and Insurance Schemes correspond substantially to those of the Corporation under the present Act.
Limitations on Delegations
62. The Minister's power under subsection 19(1) to approve the determination of entitlement to second assistance and the Secretary's power under subsection 23(1) to determine entitlement to instalment relief are delegated to State Managers and their managers. These particular delegations are to be used only to refuse applications by persons who are not entitled under the relevant policy to the assistance being sought. In any such case the decision-maker also will have to provide the applicant with written reasons for the decision and a statement of the person's appeal rights, in accordance with subsection 43(1) or 44(1), whichever applies. Any second assistance or instalment relief requests which appear to warrant approval are to continue to be forwarded to Central Office for determination.
63. Certain of the Minister's and the Secretary's powers will not be delegated to State Offices. Some of these powers will be used only by the Minister or the Secretary and the remaining powers are delegated only within Central Office. The powers falling into the latter category are as follow:
- approval of forms for applications for notices of eligibility and certificates of entitlement (subsection 15(2));
- entry into concessions agreements under the Insurance Scheme (subsection 38C(3)); and
- entry into reinsurance contracts and arrangements (section 38F).
Existing Delegations
64. The amending Act will provide that the previous scheme will continue, in parallel with the new scheme, until the vesting of the Corporation's assets in Westpac has been completed. The existing delegations of the Corporation's powers therefore will remain current in each State and Territory and will continue to be used until vesting in that State or Territory has been completed. Once that occurs, the provisions of the Act dealing with the previous scheme cease to operate and the existing delegations will cease to have effect.
AMENDMENTS RELATED TO SEX DISCRIMINATION ACT 1984
65. Also included in the amending Act is a number of minor amendments to the Act to achieve substantial compliance with the provisions of the Sex Discrimination Act 1984 (SDA). Absolute compliance has not been effected as sections 4 (definition of "eligible person"), 20 (widows advances) and 23 (instalment relief for widows) have been exempted from the application of the SDA.
66. Three minor changes to entitlements under the Act as a result of the SDA-related amendments are as follow:
- the removal of the requirements in the definition of "widow" and in subsections 4(3A) and 4(3B) for a de facto relationship to have existed for three years;
- the entitlement of a widower (as defined in the amended Act) to a certificate of entitlement for subsidy on an additional advance for the purpose of building a garage for a motor vehicle (where the widower is the registered owner of the vehicle but is unable to meet the building cost); and
- the eligibility of the widower of a borrower or purchaser to insure the dwelling-house that is or was the subject of assistance under the Act.
TERMS AND CONDITIONS OF VESTED ASSETS (Schedule 2)
67. The terms and conditions of the mortgages and contracts of sale to be vested in Westpac are contained partly in the security documents and partly in the Act and Regulations. It is not feasible to retain as statutory powers those terms and conditions which currently are in the legislation. Accordingly, the Act has been amended to enable Westpac to administer those provisions simply as terms and conditions of the advances and contracts to which they relate.
68. This has been achieved by including in the Act a schedule (Schedule 2) which identifies those terms and conditions of the vested assets, previously contained in the Act and Regulations, which are to be preserved to enable Westpac's administration of the relevant securities. The schedule shows how the terms and conditions are modified to stand separate from the Act and to be workable in the hands of Westpac.
69. In general, the preserved terms and conditions define the benefit that a person has received, including repayment terms and interest rates and identify the remedies available to Westpac against a person for failing to comply with the terms of a security. Please note that the preserved terms and conditions in their modified form will apply only to assets vested in Westpac and only when the assets have been vested.
REGULATIONS
70. The amendments to the Act also have the effect of repealing most of the Regulations. Upon vesting, all but six of the present regulations will cease to have effect. Those six regulations which will remain in force are:
- regulations 1 and 2;
- regulation 3 - amended to refer only to Part VIII, regulations 74J and 77;
- regulation 4 - amended to define only "the Act"; and
- regulations 74J (service in Malaya and Singapore) and 77 (signature of Secretary).
CONCLUSION
71. This Instruction is intended only to provide a summary of the legislative and policy changes arising from the amendment of the Act. A sound understanding of the changes can be gained only from reading this Instruction and the revised General Orders in conjunction with the amended Act, the Agreement and the Explanatory Memorandum.
72. An unofficial loose-leaf version of the amended Act is in preparation and will be provided to staff as soon as copies have been printed. A small number of copies, of the amending Act and the Explanatory Memorandum already have been provided to State Offices. Supplementary Central Office Instructions on certain aspects of the new arrangements also will be provided in the near future.
Kerry Kennedy
for General Manager
16 December 1988
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/national-office-instructions/1988/11988-dsh-amendment-act-1988
3 Certificates of Entitlement
The Certificate of Entitlement is the basis for the payment of subsidy to Westpac. A Certificate of Entitlement certifies that the Government will pay a subsidy to the Bank, if the Bank provides the advance to the person named on the certificate for the purpose shown on the certificate.
A Certificate of Entitlement deals with either:
- the making of an advance;
- the transfer of an advance to another person; or
- the granting of instalment relief.
A subsidy wrongly paid cannot be easily recovered. If a client refuses to pay on demand, court action may be necessary to recover the wrongly paid amount. Therefore the delegate's decision to issue a Certificate of Entitlement requires considerable care.
When the delegate is satisfied that a person is entitled to receive DSH assistance he/she issues a Certificate of Entitlement to that entitled person. The person then takes this Certificate of Entitlement to the Bank. Provided the person meets the lending criteria specified in Schedule C to the Agreement, the Bank will then make the subsidised advance available.
After the Bank has made the advance, a copy of the Certificate of Entitlement is returned to DSH. Subject to the verification process, it is the return of this certificate that triggers the commencement of the payment of subsidy.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/3-certificates-entitlement
1 Introduction
This part of the General Orders deals with DSH's relationship with the Bank. It relates specifically to the verification and payment of the subsidy, rather than the reasons for which a subsidy can be provided.
Under the Agreement between the (Commonwealth) Government and the Westpac Banking Corporation, Westpac has exclusive right and is responsible for all lending. Implicit in these arrangements is the responsibility for maintenance of clients' DSH loan accounts. The Government's main responsibilities under the Subsidy Scheme are the:
- determination of eligibility and entitlement to assistance under the Scheme;
- payment of subsidy in relation to both vested assets and those new loans provided by Westpac; and
- monitoring of the operation of the Subsidy Scheme including Westpac's involvement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/1-introduction
2 DSH Act and Agreement with Westpac
The DSH Act deals primarily with the relationship between the applicant or borrower and the Commonwealth. The Act:
- sets out the criteria which must be satisfied to enable a person to receive DSH assistance;
- specifies the forms of assistance available;
- authorises the provision of assistance (mainly interest subsidy) to entitled persons; and
- provides, in certain circumstances, for the termination of subsidy and recovery from the borrower of amounts already paid.
The Agreement between the Government and Westpac, included as Schedule 1 to the DSH Act, regulates the relationship between the Bank and the Government under the Subsidy Scheme. It stipulates the rights and obligations of both parties and the remedies available in the event of a failure of either party to meet those obligations.
Under the Agreement, Westpac's primary obligation is to make subsidised advances to entitled persons, while the Government's primary obligation is to verify and pay subsidy to Westpac in respect of such loans and vested assets.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/2-dsh-act-and-agreement-westpac
6 Cancellation of Subsidy
(See Section 4 Payment of Subsidy regarding cessation of payment of sub — sidy when DHOAS loan obtained.)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy
6.1 DSH Legislation
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/61-dsh-legislation
Cancellation of subsidy
Section 26. (1) Where the Commonwealth is paying subsidy on a subsidised advance to a person, or the assignee of a person and the Secretary is satisfied that:
a) a certificate of entitlement in relation to that advance was issued to the person as a result of a false statement made by the person or the assignee of the person;
aa) a certificate of assignment in relation to that advance was issued to the person as a result of a false statement made by the person or the assignee of the person; or
b) the person was not, when a certificate of entitlement in relation to the advance was issued to the person, entitled to the certificate; or
ba) the person was not, when a certificate of assignment in relation to the advance was issued to the person, entitled to the certificate; or
c) the person, or the assignee of the person, used the advance for a purpose other than that for which it was made; or
d) where the person is a transferee—the person has, without reasonable excuse, failed to comply with an undertaking given by the person to the Secretary under subsection 22(2);
the Secretary may, by notice of cancellation given to the person, cancel the subsidy on the date specified in the notice, being a date not earlier than the date of the notice.
(2) Where:
(a)the Commonwealth is paying subsidy on a specified portfolio asset which vests in the Bank under section 6B or a subsidised advance: and
(b)the Secretary is satisfied that the person in respect of whom the subsidy is being paid has agreed or arranged to transfer the relevant land, land and dwelling-house or right of residence in a retirement village, by a transfer that is subject to:
(i)that specified portfolio asset; or
(ii)t — he mortgage securing that advance; or
(iii)in the case of a right of residence in a retirement village—any other security that the Bank has in relation to that advance;
as the case may be, to a person who is not a transferee;
the Secretary may, by notice of cancellation given to the first-mentioned person, cancel the subsidy on the date specified in the notice, being a date not earlier than the date of the notice.
(2A) If:
(a)a person has obtained a right of residence in a retirement village; and
(b)the person is a borrower in relation to that right of residence and is liable to pay the outstanding amount of a subsidised advance in respect of which subsidy is payable; and
(c)the Bank has no security for the subsidised advance; and
(d)the Secretary is satisfied that the person has agreed or arranged to transfer the right of residence, while the person's liability under paragraph (b) remains, to a person who is not a transferee;
the Secretary may, by notice of cancellation given to the first-mentioned person, cancel the subsidy on the date specified in the notice, being a date not earlier than the date of the notice.
(2B) If:
(a)the Commonwealth is paying subsidy on an assigned advance; and
(b)the Secretary is satisfied that:
(i)the assignor has agreed to transfer the right of residence in the retirement village, or has given up the right of residence in the retirement village; or
(ii)the assignee has agreed to transfer all or part of his or her interest in the retirement village, or has terminated the assignor's right of residence in the retirement village;
the Secretary may, by notice of cancellation given to the assignor, cancel the subsidy on the date specified in the notice, being a date not earlier than the date of the notice.
(2C) If the Secretary cancels a subsidy under subsection (2B), the Bank may, from the date when the cancellation of subsidy takes effect, charge an interest rate in relation to the advance that is an interest rate applicable to similar loans provided by the Bank to mortgagors generally.
(3) Where the Commonwealth is paying subsidy on a specified portfolio asset or a subsidised advance and the Bank takes action to enforce:
(a)the asset; or
(a)the mortgage securing the advance; or
(a)in the case of a right of residence in a retirement village—any other security that the Bank has in relation to that advance;
but does not, within 3 months after starting that action, recover the outstanding balance secured under the asset, or the outstanding balance of the advance, as the case may be, the Secretary may, by notice of cancellation given to the relevant borrower, purchaser or transferee, cancel the subsidy on the date specified in the notice, being a date not earlier than the date of the notice.
(4) Where the Commonwealth is paying subsidy in respect of 2 persons and one of those persons becomes the spouse or de facto partner of the other person, the Secretary may, by notice of cancellation given to one of those persons, cancel the subsidy in respect of that person on the date specified in the notice, being a date not earlier than the date of the notice.
(5) The Secretary shall cause a copy of a notice of cancellation to be given:
(a)to the Bank; and
(b)in the case of an assigned advance - to the assignee.
(6) Where the Secretary cancels subsidy under this section, that subsidy ceases to be payable on the date specified in the notice of cancellation.
(7) Where:
(a)the Commonwealth is paying subsidy on a subsidised advance to a person, or to the assignee of a person, in relation to the person's retirement village accommodation; and
(b)t — he person's right of residence in the retirement village is terminated for any reason and the person ceases to reside in the retirement village accommodation;
the Secretary may cancel the subsidy by written notice given to the person.
(8) The cancellation takes effect on the date specified in the notice, being a date not earlier than the date of the notice.
(9) If:
(a)the person's right of residence is terminated; and
(b)the person has a right of review of, or appeal against, the decision to terminate;
the termination is taken, for the purposes of subsection (7), not to occur until:
(c)the review or appeal has been finally determined and the person has ceased to reside in the retirement village accommodation; or
(d)the period within which such an appeal or review could be instituted has ended without an appeal or review having been instituted and the person has ceased to reside in the retirement village accommodation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/61-dsh-legislation/cancellation-subsidy
Cancellation of subsidy where subclause 11.16 of the agreement applies
Section 27. (1) Where the Commonwealth is paying subsidy in relation to a specified portfolio asset entered into by a person and the Secretary is satisfied that:
(a)the person obtained the benefit of any advance or assistance secured by that asset as a result of a false statement made by the person;
(b)the person was not, when he or she received that benefit, entitled to do so;
(c)the person used the amount secured by the asset for a purpose other than that for which it was made; or
(d)t — he person has, without reasonable excuse, failed to comply with an undertaking given, or taken to have been given, by the person to the Secretary under subsection 22(2);
and the Secretary decides that the subsidy should be cancelled, the Secretary shall, under subclause 11.16 of the agreement, give the Bank one month's notice of the intended cancellation of the subsidy.
(2) Where the Secretary gives the Bank a notice under subsection (1), the subsidy to which the notice relates shall be taken to have been cancelled, and ceases to be payable, at the end of any period during which the Commonwealth is required to continue paying subsidy under subclause 11.16 of the agreement.
(3) The Secretary shall cause a copy of a notice under subsection (l) to be given to the relevant purchaser, borrower or transferee.
(4) Where subsidy ceases to become payable under this section the Secretary shall notify the relevant purchaser, borrower or transferee accordingly.
27A (1) Subject to subsection (3), the Secretary may cancel subsidy on a subsidised advance in respect of a person, or the assignee of a person, if:
(a)the person has died; and
(b)3 months has elapsed from the date on which the person died; and
(c)the Secretary is satisfied that there is no surviving spouse or de facto partner of the person, to whom a certificate of entitlement could be issued under section 22, in relation to the land or land and dwelling-house concerned, or in relation to the right of residence in the retirement village concerned (as the case requires); and
(d)the Secretary considers it appropriate to cancel the subsidy.
(2) Subject to subsection (3), the Secretary may cancel subsidy in relation to a portfolio asset entered into by a person if:
(a)the person has died; and
(b)3 months has elapsed from the date on which the person died; and
(c)the Secretary is satisfied that there is no surviving spouse or de facto partner of the person, to whom a certificate of entitlement could be issued under s — ection 22, in relation to the land or land and dwelling-house concerned, or in relation to the right of residence in the retirement village concerned (as the case requires); and
(d)the Secretary considers it appropriate to cancel the subsidy.
(3) If subsidy is being paid in respect of a 2 persons who are spouses or de facto partners of each other who, under subsection 4A(1), are treated together as an eligible person for the purposes of this Act, the Secretary may only cancel subsidy under subsection (1) or (2) if:
(a)both the wife and husband have died; and
(a)3 months has elapsed from the death of the spouse or de facto partner who died last.
(4) If the Secretary cancels subsidy under subsection (1) or (2), the Secretary must:
(a)give a notice of cancellation to the executor or personal representative of the person who has died; and
(b)give a copy of the notice of cancellation to the Bank; and
(c)in the case of an assigned advance - give a copy of the notice of cancellation to the assignee.
(5) The cancellation takes effect, and the subsidy concerned ceases to be payable, on the date specified in the notice, being a date not earlier than the date of the notice.
(6) If the Secretary cancels subsidy under subsection (1) or (2), the Bank may, from the date when the cancellation of subsidy takes effect, charge an interest rate in relation to the advance that is an interest rate applicable to similar loans provided by the Bank to mortgagors generally.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/61-dsh-legislation/cancellation-subsidy-where-subclause-1116-agreement-applies
6.1.1 Agreement
11.15Termination/Suspension of Subsidy Payments and Recovery of Subsidy from Borrower
Notwithstanding the provisions of any other Clause in this Agreement, the Commonwealth may elect to recover from the Borrower in the manner provided for under the Amended Act or may terminate and/or suspend future Subsidy payments in respect of the following:
(a)a Borrower who, having obtained a Subsidised Advance pursuant to the Amended Act, a Portfolio Contract of Sale or a Corporation Advance under a Specified Portfolio Asset, is discovered to have made a false statement in order to obtain a Certificate of Entitlement, a Portfolio Contract of Sale or a Corporation Advance;
(i)is discovered not to have been entitled to a Certificate of Entitlement, a Portfolio Contract of Sale or a Specified Portfolio Asset at the time when the Certificate of Entitlement was issued to the Borrower or the Corporation Advance secured by the Specified Portfolio Asset was received by the Borrower or the Portfolio Contract of Sale was executed by the Borrower;
(ii)purports to transfer a holding without a Certificate of Entitlement having been issued which provides for Commonwealth consent to the Transfer of Land and Subsidy to the proposed transferee;
(iii)is discovered to have used the Subsidised Advance or Corporation Advance for a purpose other than that for which it was made;
(iv)is a transferee of a holding in respect of which the Commonwealth has issued a Certificate of Entitlement consenting to a Transfer of Land and Subsidy and has without reasonable excuse failed to comply with an undertaking given by that transferee under Sub-section 22(2) of the Amended Act; or
(v)becomes the husband or wife of another Borrower,
(vi)is discovered to have sold a 'holding' or 'retirement village accommodation' to which subsidy relates and has not acquired another 'holding' or 'retirement village accommodation' as a substituted security within six months in accordance with Sub-clause 11.2A.
(b)where the Bank takes action to enforce a Portfolio Contract of Sale or a security for which the Subsidised Advance or a Corporation Advance was provided and the Bank has not within three (3) months sold the property and discharged the loan outstanding to it thereon; or
(c)where an assignor has agreed to transfer a right of residence in a Retirement Village, or has given up a right of residence in a Retirement Village; or
(d)where the assignee has agreed to transfer all or part of his or her interest in a Retirement Village, or has terminated the assignor's right of residence in a Retirement Village.
11.15A Termination of Subsidy Payments and Recovery of Subsidy from the Estate Following Death of the Eligible Person and/or Spouse.
Notwithstanding the provisions of any other Clause in this Agreement, where Subsidy is terminated in accordance with Section 27A of the Defence Service Homes Act 1918 the Commonwealth may elect to recover from the estate of the Borrower in the manner provided for under the Act.
11.16 — Notice of termination of Subsidy payments to Bank
Where the Commonwealth elects to terminate future Subsidy payments to the Bank in respect of a Specified Portfolio Asset pursuant to Sub-clause 11.5(a) then it shall give the Bank one month's notice of its intention to do so. If prior to the completion of that one month period the Bank gives the Commonwealth notice that it intends to take action to enforce its security with respect to that Specified Portfolio Asset then the Commonwealth shall continue to pay Subsidy until the Bank has discharged its loan, or for three (3) months, whichever is the earlier. Any Subsidy paid to the Bank which is recoverable from the Borrower pursuant to the Amending Act shall be paid to the Commonwealth by the Bank as required by the Amending Act from any moneys due to the Borrower from the proceeds of any sale by the Bank of his land or land and dwelling house.
11.17 — Entitlement of Bank to charge applicable interest rate for Subsidised Advances
The Commonwealth acknowledges that it shall be a term of any Subsidised Advance made by the Bank to a Borrower that in the event that Subsidy is, for any reason whatsoever, terminated by the Commonwealth in respect of that advance, the Bank shall be entitled to charge the interest rate applicable to similar loans provided by the Bank to borrowers generally from the date of termination of Subsidy and for that purpose the Bank may close the Subsidised Advance Loan Account and open a new account in the name of the Borrower.
11.18 Entitlement of Bank to charge applicable interest rate for Specified Portfolio Assets
The Commonwealth acknowledges that following Royal Assent to the Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Act 1995, it shall be a term of any Specified Portfolio Asset which vested in the Bank that in the event that Subsidy is, for any reason whatsoever, terminated by the Commonwealth in respect of that Specified Portfolio Asset, the Bank shall be entitled to charge the interest rate applicable to similar loans provided by the Bank to borrowers generally from the date of termination of Subsidy and for that purpose the Bank may close the Subsidised Advance Loan Account and open a new account in the name of the Borrower."
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/61-dsh-legislation/611-agreement
6.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/62-policy
6.2.1 General Provisions
Apart from the application of section 45A, cancellation of subsidy is the most severe measure available under the Subsidy Scheme. Any decision to cancel subsidy must not be made lightly.
Delegates must remember that cancelling subsidy is a discretionary provision within the legislation, and any decision to cancel should be made with full knowledge of all the facts.
Generally, the policy is to cancel subsidy in all cases where any of the circumstances specified in the legislation apply, except where such circumstances can be corrected without the need to cancel.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/62-policy/621-general-provisions
6.2.2 Inclusions
Subsidy can only be cancelled if it is being paid on behalf of a borrower at the time the notice of cancellation is issued.
6.2.2.1 Deceased Estates. Subsection 27A(1) provides for the cancellation of subsidy where the eligible person has died and there is no surviving spouse or de facto partner. Cancellation may occur after three months have elapsed from the date of death of the last surviving member of a couple. Subparagraph 27A(1)(d) further provides that cancellation may occur where the Secretary considers it appropriate to do so. As a matter of policy, cancellation of subsidy in deceased estate cases where there is no surviving spouse or de facto partner is to occur in every case unless there are special circumstances which would warrant the continuation of subsidy. Special circumstances may be considered to exist where the deceased is survived by dependants who were dependent upon the deceased for their housing needs at the time of death. The dependants might be minors or handicapped adult children, and it would be inappropriate to subject them to the additional costs inherent in discharging the existing mortgage and/or borrowing at commercial rates of interest.
6.2.2.2 Failure to Substitute Security. Sub-clause 11.15(a)(vii) of the Agreement provides for the termination/suspension and/or recovery of subsidy where a borrower is discovered to have sold a 'holding' or 'retirement village accommodation' to which subsidy relates and has not acquired another 'holding' or 'retirement village accommodation' as a substituted security within six months in accordance with Sub-clause 11.2A of the Agreement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/62-policy/622-inclusions
6.2.3 Exclusions
Certain situations may arise due to a misunderstanding of the provisions of the legislation by either the Bank or the borrower. In these cases the Bank and/or the borrower must be given every opportunity to remedy the situation before a decision to cancel subsidy is made.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/62-policy/623-exclusions
6.2.4 Observations
It is general policy to give both the Bank and the borrower at least one month's notice of the intention to cancel subsidy (longer for deceased estates having regard to GO 6.2.2.1), regardless of the circumstances surrounding cancellation, even though this is not specified in the legislation. This is because:
- the decision to cancel is a reviewable decision and the person therefore has appeal rights;
- it allows the Bank to make arrangements with the person regarding repayment of the outstanding debt; and
- it allows the Bank to put its systems into place so that no further subsidy is claimed from the Commonwealth.
- cancellation of subsidy does not in itself alter the eligibility status of an eligible person nor affect that person's right to apply for a further subsidised advance under the portability provisions.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/6-cancellation-subsidy/62-policy/624-observations
7 Recovery of Subsidy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy
7.1 DSH Legislation
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/71-dsh-legislation
Recovery of subsidy
Section 29.(1) Where subsidy in relation to an advance to a person ceases to be payable under section 26, 27 or 27A, for a reason referred to in:
- paragraph 26(1)(a), (b) or (c); or
- subsection 26(2), (2B) or (7); or
- paragraph 27(1)(a), (b) or (c); or
- subsection 27A(1) or (2);
the Secretary may, by notice in writing given to the person, require the person to pay to the Commonwealth the amount specified in the notice in the manner, and within the period, specified in the notice.
(2) The Secretary may specify in a notice an amount equal to:
(a) where paragraph 26(1)(a) or (b) or paragraph 27(1)(a) or (b) applied—the whole of the amount of subsidy paid in respect of the person; or
(b) where paragraph 26(1)(c) or 27(1)(c) applied—the whole of the amount of subsidy paid in respect of the person since the day when the use referred to in that paragraph happened; or
(c) where subsection 26(2) applied—the whole of the amount of subsidy paid in respect of the person since the day when the person agreed or arranged to transfer the relevant land, or land and dwelling-house; or
(ca) where subparagraph 26(2B)(b)(i) applied - the whole of the amount of subsidy paid in respect of the person since the day when the assignor agreed to transfer the right of residence in the retirement village, or gave up the right of residence in the retirement village; or
(cb) where subparagraph 26(2B)(b)(ii) applied - the whole of the amount of subsidy paid in respect of the person since the day on which the assignee agreed to transfer the interest in the retirement village, or terminated the assignor's right of residence in the retirement village; or
(d) where subsection 26(7) applied—the whole of the amount of subsidy paid in respect of the person since the day on which the person's right of residence was terminated and the person has ceased to reside in the retirement village accommodation;
(e)where subsection 27A(1) or (2) applied - the whole of the amount of subsidy paid in respect of the person since the day on which the cancellation of subsidy took effect;
or such part of that amount of subsidy as the Secretary determines to be reasonable.
(3) The Secretary shall cause a copy of a notice under this section to be given:
(a) to the Bank; and
(b) if subsection 26(2B) applied - to the assignor.
(4) Subject to this section, where a person fails to comply with a notice, the amount specified in the notice may be recovered from the person in a court of competent jurisdiction as a debt due to the Commonwealth.
(5) Where:
(a) the Bank sells any property of a person by way of enforcing:
(i) a specified portfolio asset; or
(ii) a mortgage securing a subsidised advance; or
(iii) in the case of a right of residence in a retirement village—any other security that the Bank has in relation to that advance; and
(b) `the Secretary has given the person a notice under this section;
the Bank shall pay to the Commonwealth an amount equal to:
(c)the part of the proceeds of the sale that, but for this subsection, would have been payable by the Bank to the person; or
(d)such part of the amount specified in the notice as remains unpaid; whichever is less.
(6) A payment by the Bank to the Commonwealth under subsection (5) is, to the extent of the payment, a discharge of the liability of the person referred to in that subsection to the Commonwealth and of any liability of the Bank to the person under the specified portfolio asset, mortgage or other security.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/71-dsh-legislation/recovery-subsidy
Waiver etc
Section 30. (1) The Secretary may, on behalf of the Commonwealth, by instrument in writing:
(a) write off an amount that a person has been required to pay to the Commonwealth under section 29;
(b)waive the right of the Commonwealth to recover from a person the whole or part of an amount that the person has been required to pay to the Commonwealth under that section; or
(c) allow a person who has been required to pay an amount to the Commonwealth under section 29 to pay that amount by such instalments as are specified in the instrument.
(2) A decision under subsection (l) takes effect:
(a) on the day specified in the notice, being the day on which the decision is made or any day before or after that day; or
(b) if no day is so specified—on the day on which the decision is made.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/71-dsh-legislation/waiver-etc
7.1.1 Agreement
11.15Termination/Suspension of Subsidy Payments and Recovery of Subsidy from Borrower
Notwithstanding the provisions of any other Clause in this Agreement, the Commonwealth may elect to recover from the Borrower in the manner provided for under the Amended Act or may terminate and/or suspend future Subsidy payments in respect of the following:
(a) a Borrower who, having obtained a Subsidised Advance pursuant to the Amended Act, a Portfolio Contract of Sale or a Corporation Advance under a Specified Portfolio Asset,
(i) is discovered to have made a false statement in order to obtain a Certificate of Entitlement, a Portfolio Contract of Sale or a Corporation Advance;
(ii) is discovered not to have been entitled to a Certificate of Entitlement, a Portfolio Contract of Sale or a Specified Portfolio Asset at the time when the Certificate of Entitlement was issued to the Borrower or the Corporation Advance secured by the Specified Portfolio Asset was received by the Borrower or the Portfolio Contract of Sale was executed by the Borrower;
(iii) purports to transfer a holding without a Certificate of Entitlement having been issued which provides for Commonwealth consent to the Transfer of Land and Subsidy to the proposed transferee;
(iv) is discovered to have used the Subsidised Advance or Corporation Advance for a purpose other than that for which it was made;
(v) is a transferee of a holding in respect of which the Commonwealth has issued a Certificate of Entitlement consenting to a Transfer of Land and Subsidy and has without reasonable excuse failed to comply with an undertaking given by that transferee under Sub-section 22(2) of the Amended Act; or
(vi) becomes the husband or wife of another Borrower,
(vii) 8 — is discovered to have sold a 'holding' or 'retirement village accommodation' to which subsidy relates and has not acquired another 'holding' or 'retirement village accommodation' as a substituted security within six months in accordance with Sub-clause 11.2A.
(b) where the Bank takes action to enforce a Portfolio Contract of Sale or a security for which the Subsidised Advance or a Corporation Advance was provided and the Bank has not within three (3) months sold the property and discharged the loan outstanding to it thereon; or
(c)where an assignor has agreed to transfer a right of residence in a Retirement Village, or has given up a right of residence in a Retirement Village; or
(d) where the assignee has agreed to transfer all or part of his or her interest in a Retirement Village, or has terminated the assignor's right of residence in a Retirement Village.
12.5 Recovery of Subsidy
Where the Bank fails to notify the Commonwealth of the circumstances referred to in Sub-clause 10.1 or 12.4 and such failure to notify results in payments of Subsidy which would not otherwise have occurred then the Commonwealth shall be entitled to recover from the Bank, the Borrower or the Entitled Applicant as it deems appropriate immediately as a debt all Subsidy payments that the Commonwealth has incurred and/or paid as a result of the Bank's failure to so notify.
12.5.1 The Commonwealth shall be entitled to recover as from the last date that notification should have been given by the Bank.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/71-dsh-legislation/711-agreement
7.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/72-policy
7.2.1 General Provisions
Subsidy is recovered from the recipient of the DSH advance, except where the Bank enforces its mortgage (see below).
Recovery of subsidy should be attempted in all cases where it is legally enforceable and warranted in the circumstances.
Delegates must remember that recovery of subsidy is a discretionary provision of the legislation, and any decision to recover should take account of the circumstances, financial and otherwise, of the person(s) involved.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/72-policy/721-general-provisions
7.2.2 Inclusions
Subsidy can only be recovered if it is being paid on behalf of a borrower at the time the notice to recover is issued and if a notice of cancellation has also been issued.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/72-policy/722-inclusions
7.2.3 Exclusions
Subsidy is recovered from the Bank where the Bank's power of sale as mortgagee is enforced (normally as a result of a default in repayment of the loan by the borrower). In this case subsidy will continue to be paid until the loan has been discharged or for three months, whichever is the earlier. The amount to be recovered will be paid by the Bank from the proceeds of the sale of the property.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/72-policy/723-exclusions
7.2.4 Observations
The delegate may decide to recover the subsidy paid by way of instalments. The amount of these instalments is to be specified in writing to the borrower. This decision should be made having regard to the financial circumstances of the borrower and the amount to be recovered.
If it becomes uneconomic to recover the subsidy, either in whole or in part, the delegate may decide to waive payment of the subsidy or to write off the amount payable.
Cancellation and recovery of subsidy does not in itself alter the eligibility status of an eligible person nor affect that person's right to apply for a further subsidised advance under the portability provisions.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/7-recovery-subsidy/72-policy/724-observations
10 Arrears
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/10-arrears
10.1 DSH Legislation
Not applicable
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/10-arrears/101-dsh-legislation
10.1.1 Agreement
Clauses 7.12 and 10.3 of Agreement
7.12 Treatment of Arrears
The Bank agrees that in the treatment of Arrears, it will treat Borrowers no less favourably than its owner-occupied Housing Loan Customers. In particular, the Bank agrees that it will not impose any penalty interest, fine or other charge on the Borrower.
10.3 Action taken by Bank to enforce security
Except where the Bank's security is in jeopardy the Bank shall not take any action to:
(a) foreclose;
(b) take possession;
(c) exercise a power of sale;
(d) cancel a contract of sale;
(e) appoint a Receiver; or
(f) institute legal proceedings,
under any Portfolio Mortgage, Portfolio Contract of Sale or other security securing the Portfolio Asset or Subsidised Advance without giving the Commonwealth fourteen (14) days notice prior to the Bank taking any such action. In those cases where the Bank's security is in jeopardy and the Bank has taken any such action then the Bank agrees to give notice to the Commonwealth of the taking of such action within five (5) days.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/10-arrears/101-dsh-legislation/1011-agreement
10.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/10-arrears/102-policy
10.2.1 General Provisions
As stated in Clause 7.12 of the Agreement, the Bank will conduct its arrears monitoring and follow-up business in accordance with its normal commercial practice. Where the Bank notifies DSH of the commencement of arrears action, as it often does as a formality, no action is required of DSH. It is only where the Bank is intending to take legal action to enforce its security that it has an obligation to inform the Commonwealth. As the Bank's dealings with clients are matters between those parties, DSH has no responsibility to further warn clients of the possible consequences of failing to reach agreement with the Bank on the arrears problem.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/10-arrears/102-policy/1021-general-provisions
3 Second World War - (incl. BCOF)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof
3.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
(f) after the commencement of the Second World War [3 September 1939] and before the commencement of the War Service Homes Act 1946 [18 April 1946], was employed under agreement as master, officer or seaman, or under indenture as apprentice, in sea-going service —
(i)on a ship engaged in trading between a port of a State or Territory and any other port, whether a port of a State or Territory or not; or
(ii)on a ship being a troop transport or hospital ship,
and was, during that employment, domiciled in Australia or a Territory; or
(g)not being a person to whom the last preceding paragraph applies, was, after the commencement of the Second World War and before the commencement of the War Service Homes Act 1946, employed, otherwise than as a member of the Defence Force, in sea-going service on a ship being a ship of war, troop transport or hospital ship, and was, during that employment, domiciled in Australia or a Territory,
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Approved welfare organization means an organization approved by an appropriate authority of the Defence Force to provide welfare services (including assistance in the care of the sick or wounded) for members of the Defence Force;
Australian Soldier means a person who, during the Second World War ... —
(a) is or was a member of the Naval, Military or Air Forces of Australia enlisted or appointed for or employed on active service outside Australia or on a ship of war; or
(b) is or was a member of any nursing service maintained by the Commonwealth in connection with the Defence Force of the Commonwealth or any part thereof accepted or appointed for service outside Australia; or
(c) served in the Naval, Military or Air Forces of any part of the King's Dominions, other than the Commonwealth, and who proves to the satisfaction of the Secretary that he had, before his enlistment or appointment for service, resided in Australia or a Territory; or
(d) was a member of any nursing service maintained by the Government of any part of the King's Dominions other than the Commonwealth, in connection with the Naval, Military or Air Forces of that part, and who proves to the satisfaction of the Secretary that she had, before her appointment to that service, resided in Australia or a Territory,
and who, in the case of a person included in paragraph (a) or (b) in relation to service in connection with the Second World War —
(e) was so enlisted, accepted, appointed or employed before 3 September, 1945; or
(f) was so enlisted, accepted, appointed or employed on or after that date and before 30 June 1951, and who has been discharged or who has ceased to be engaged on war service as defined in section 4 of the Defence Act 1903-1945,
and includes -
...
(j) a person who —
(i)was appointed for service outside Australia as a representative of an approved welfare organization with a body, contingent or detachment of the Defence Force;
(ii)as such, served outside Australia on or after the third day of September 1939, with that body, contingent or detachment; and
(iii) would, if during that service he had been a member of the Defence Force allotted for duty with that body, contingent or detachment, be, by reason of that service, an Australian soldier as defined by a provision of this definition other than paragraph (h) or (i) or this paragraph;
Subsection 4(2A) For the purposes of paragraph (a) of the definition of Australian Soldier in subsection (1), a person who is or was —
(a)a member of the Citizen Military Forces;
(b) a member of the Women's Royal Australian Naval Service, the Australian Women's Army Service or the Women's Auxiliary Australian Air Force; or
(c) a member of the Australian Army Medical Women's Service but not a member of the Australian Imperial Force; or
(d) a member of the Voluntary Aid Detachment,
shall not, by reason only of being or having been such a member, be taken to have been enlisted or appointed for active service outside Australia or on a ship of war.
Subsection 4(2AA) Subsection (2A) does not apply in relation to a person who, during the Second World War, was:
(a)a member of the Women's Royal Australian Naval Service, the Australian Women's Army Service or the Women's Auxiliary Australian Air Force; or
(b)a member of the Australian Army Medical Women's Service, other than a member of the Australian Imperial Force; or
(c)a full-time paid member of the Voluntary Aid Detachment.
Subsection 4(2AB) For the purposes of the definitions of further advance and initial advance in subsection 4(1), a person of a kind referred to in subsection (2AA) is not taken to have been a purchaser or borrower, merely because the person previously became a purchaser or borrower on the basis that:
(a) the person's spouse or de facto partner is or was an eligible person, and as a result they were, under subsection 4A(1), treated together as an eligible person for the purposes of this Act; or
(b) the person's spouse or de facto partner was an eligible person, and the person became an eligible person because her husband died; or
(c) the person is an eligible person because she is a dependent parent.
Subsection 4(2B) For the purposes of paragraph (c) of the definition of Australian Soldier in subsection (1), a person shall not be taken to have served in the Naval, Military or Air Forces of any part of the King's Dominions, other than the Commonwealth, unless he served in such Forces —
(a) in an operational area outside the country or place of his enlistment or appointment for service; or
(b) as a combatant in an active combat unit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/31-dsh-legislation
3.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy
3.2.1 General Principles
Eligibility based on service during the Second World War is designed to recognise those who enlisted or were appointed for service outside Australia. In general, a person who served between 3 September 1939 and 30 June 1951 inclusive, who was a member of the Naval, Military or Air Forces of Australia (or any nursing service maintained in connection with these Forces), and who enlisted or was appointed for active service outside Australia is an eligible person.
3.2.1.1Forces Raised for Service Outside Australia. The terms of enlistment in the main Australian Forces included a commitment to render active service outside Australia when required. Accordingly, eligibility may be established if a person enlisted in or was appointed to one of the following Forces:
- Australian Imperial Force;
- Royal Australian Air Force;
- Royal Australian Navy; or
- any nursing service associated with any of the above.
3.2.1.2Forces Raised for Home Service. Enlistment in the following Forces was generally for home service:
- Citizen Military Forces;
- Women's Royal Australian Naval Service;
- Australian Women's Army Service;
- Women's Auxiliary Australian Air Force;
- Australian Army Medical Women's Service (but not a member of the AIF); or
- Voluntary Aid Detachment.
For members of the CMF and those members of the VAD who were not full-time paid, eligibility can only be established if the person actually served outside the territorial boundaries of Australia, or there is evidence that the military authorities intended to actually employ them on active service outside Australia. Acceptable evidence would be documentation of an overseas posting or of a posting within Australia 'for overseas movement' during the Second World War.
Members of the Second World War Women's Services and full-time paid members of the VAD during the Second World War who satisfactorily completed a period of service are able to have their eligibility established irrespective of whether they enlisted for overseas service or actually served overseas. The removal of the previous restriction which applied to these groups does not apply to those members of the Women's Services who served during the war-like operations in Korea after 26 June 1950 or Malaya after 28 June 1950.
NOTE 1 - the Torres Strait Islands are within Australia. Service by a member of any of these Forces during a journey from one part of the Commonwealth to another by sea will not ordinarily constitute active service outside Australia unless the member was actually employed in sea-going service. However, if an applicant claims eligibility on the basis of transport in a troopship which came under enemy attack, sufficient information should be sought from the Department of Defence to enable a determination to be made.
NOTE 2 - Advice from the Department of Defence is that, other than nurses, all women in the Australian Air Force during the Second World War were in the Women's Auxiliary Australian Air Force.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy/321-general-principles
3.2.2 Inclusions
In addition, membership of one of the special groups defined below may provide a person with qualifying service.
3.2.2.1Mercantile Marine. A person employed in certain sea-going service during the Second World War and who was domiciled (see Eligibility GO 14.2) in Australia during that employment. For example:
employed under agreement as a master, officer or seaman, or under indenture as an apprentice between 3 September 1939 and 18 April 1946 on a ship trading between an Australian port and any other; or on a troop transport or hospital ship.
3.2.2.2Welfare Organisations. A person who served in an operational area outside Australia on or after 3 September 1939 with a unit of the Defence Forces as a representative of one of the following approved welfare organisations :
- Australian Red Cross;
- Salvation Army;
- Young Men's Christian Association;
- Young Women's Christian Association; or
- Australian Comforts Fund.
(See Ministerial determination at Eligibility GO 3.2.3)
3.2.2.3Commonwealth Employees. Persons employed by the Commonwealth of Australia who were attached to the Defence Force, being —
- persons who were so attached for continuous service, and who provided services as personnel belonging to field broadcasting units, as telegraphists, as camoufleurs, as war correspondents, as photographers or as cinematographers; or
- any other persons during any period when they provided service and assistance to the Defence Force.
(See Ministerial determination at Eligibility GO 3.2.3)
3.2.2.4Other Commonwealth Forces. A person who served in the Naval, Military or Air Forces or associated nursing services of any part of the King's Dominions other than Australia during the Second World War provided that the person previously resided (see Eligibility GO 14.3) in Australia or an Australian Territory and served in an operational area outside the country of enlistment or appointment or as a combatant in an active combat unit. These Forces include:
- Federation of Malaya Police Volunteer Reserve (Auxiliary Police);
- Naval Police Force, Singapore;
- British Solomon Islands Labour Corps;
- Federated Malay States Volunteer Force; or
- New Hebrides Defence Force.
3.2.2.5New Guinea Volunteer Rifles. A person who enlisted for active service in this Force and who served on or after 22 February 1942 (the date on which Rabaul was attacked) may be accepted as an eligible person.
3.2.2.6Torres Strait Light Infantry. Members of this Force were not accepted for overseas service and eligibility cannot be established unless the person served outside the territorial boundaries of Australia.
NOTE - The Torres Strait Islands are within Australia.
3.2.2.7Permanent Military Forces. Members of the Permanent Military Forces (PMF) prior to 1 July 1951 are not “Australian Soldiers” under the legislation unless they enlisted for or were appointed or employed on active service outside the territorial boundaries of Australia.
NOTE - The Torres Strait Islands are within Australia. Members of the PMF seconded or transferred to the AIF are eligible on the basis of their service as an “Australian Soldier”.
3.2.2.8Interim Army/BCOF. Those members of the PMF who enlisted after 1 October 1945 into that part of the PMF known as the Interim Army, formed to participate in the occupation of Japan, are eligible because by the terms of their enlistment they were liable for overseas service. Members of the Interim Army have service numbers in the 500,000 series. Any member of the Permanent Forces who served with the British Commonwealth Occupation Forces (BCOF) in Japan from 3 January 1949 to 30 June 1951 is eligible in respect of that service.
3.2.2.9Royal Navy. A member of the Royal Navy (RN) while on loan to the Royal Australian Navy (RAN) is not a member of the Naval Forces of Australia. For this reason, the service of that person while on loan to the RAN is not of itself sufficient to establish eligibility under the legislation. However, a member of the RN who served on loan to the RAN may be eligible if he resided (see Eligibility GO 14.3) in Australia before his enlistment or appointment in the RN and his service meets the requirements of the legislation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy/322-inclusions
3.2.3 Written Instruments under ss.5R(1) of the VEA
Set out below are copies of the instrument issued by the Minister under subsection ss.5R(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under the DSH Act in accordance with the 'Best Evidence' policy.
Commonwealth employees and approved philanthropic organisations
View Determination signed 18 December 1987
Certain Aborigines and Torres Strait Islanders.
(The specified locations are in the Northern Territory)
NOTE: this service is akin to CMF service.
View Determination signed 30 March 1992
Certain part-time Defence Force Personnel treated as though on full-time service)
NOTE: this service is akin to CMF service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy/323-written-instruments-under-ss5r1-vea
3.2.4 Exclusions
A person with otherwise qualifying service may be ineligible if that service ended due to misconduct or misbehaviour (Please see Eligibility GO 11 for full details). However, this exclusion does not apply to a widow, widower or dependent parent of a person whose qualifying service ended due to misconduct or misbehaviour.
Persons who served in Forces raised by the other allies of Great Britain not part of the King's Dominions, are not “eligible persons” under the legislation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy/324-exclusions
3.2.5 Observations
There are explicit differences in the qualifying criteria for benefits under the Defence Service Homes Act 1918 and the Veterans' Entitlements Act 1986 which mean that entitlement to benefits under one Act does not automatically indicate an entitlement to benefits under the other.
As an example, CMF service in Darwin in 1942 while it was being bombed does not satisfy the eligibility criteria under the DSH legislation. However, such service may warrant entitlement to apply for a Service Pension.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/3-second-world-war-incl-bcof/32-policy/325-observations
4 Korea/Malaya, Malaya/Singapor, Malayan Emergency
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency
4.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier means a person who, ... during the warlike operations in or in connection with Korea after 26 June 1950 or the warlike operations in or in connection with Malaya after 28 June 1950 —
(a)is or was a member of the Naval, Military or Air Forces of Australia enlisted or appointed for or employed on active service outside Australia or on a ship of war; or
(b)is or was a member of any nursing service maintained by the Commonwealth in connection with the Defence Force of the Commonwealth or any part thereof accepted or appointed for service outside Australia; or
(c)served in the Naval, Military or Air Forces of any of the King's Dominions, other than the Commonwealth, and who proves to the satisfaction of the Secretary that he had, before his enlistment or appointment for service, resided in Australia or a Territory; or
(d)was a member of any nursing service maintained by the Government of any part of the King's Dominions other than the Commonwealth, in connection with the Naval, Military or Air Forces of that part, and who proves to the satisfaction of the Secretary that she had, before her appointment to that service, resided in Australia or a Territory,
...
and includes
...
(gc) a member of the Defence Force who is taken, because of section 6D of the Veterans' Entitlements Act 1986, to have rendered operational service (within the meaning of that Act);
...
(j)a person who —
(i)was appointed for service outside Australia as a representative of an approved welfare organisation with a body, contingent or detachment of the Defence Force;
(ii)as such, served outside Australia on or after the third day of September, 1939, with that body, contingent or detachment; and
(iii)would, if during that service he had been a member of the Defence Force allotted for duty with that body, contingent or detachment, be, by reason of that service, an Australian soldier as defined by a provision of this definition other than paragraph (h) or (i) or this paragraph;
Subsection 4(2) For the purposes of the definition of Australian Soldier in subsection (1), a person shall not be taken to be an Australian soldier in relation to the warlike operations in or in connection with Korea after 26 June 1950, or the warlike operations in or in connection with Malaya after 28 June 1950, unless –
(a) that person was allotted for duty in an operational area within the meaning of subsection 5B(2), of the Veterans' Entitlements Act 1986 in connection with those operations before 1 September 1957 and, if he was so allotted while in Australia, or in the part of the Queen's dominions other than the Commonwealth, as the case may be, he left the last port of call in Australia or in that other part of the Queen's dominions before that date for the purpose of serving in connection with those operations; or
(b) that person, not being a person to whom paragraph (a) applies served, on or after 1 September 1957 and before 28 May 1963, in an area prescribed to be, or to have been, an operational area for the purposes of this paragraph.
Subsection 4(2B) For the purposes of paragraph (c) of the definition of Australian Soldier in subsection (1), a person shall not be taken to have served in the Naval, Military or Air Forces of any part of the King's Dominions, other than the Commonwealth, unless he served in such Forces –
(a) in an operational area outside the country or place of his enlistment or appointment for service; or
(b) as a combatant in an active combat unit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/41-dsh-legislation
4.2 DSH Regulations
Regulation 74J - The area of Malaya and the area of the Island of Singapore and its dependencies, other than Christmas Island, are operational areas for the purposes of paragraph (b) of subsection (2) of section 4 of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/42-dsh-regulations
4.3 Veterans' Entitlements Act 1986
Section 5B
...
(2) A reference in this Act to a person, or a unit of the Defence Force, that was allotted for duty in an operational area is a reference:
(a) in the case of duty that was carried out in an operational area described in items 1, 2, ... of Schedule 2 (in column 1) - to a person, or unit of the Defence Force, that is allotted for duty in the area (whether retrospectively or otherwise) by written instrument issued by the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act; or
...
Section 6D Operational service — other post World War 2 service
(1) This section applies to a member of the Defence Force who, or a member of a unit of the Defence Force that:
(a)was assigned for service:
(i)in Singapore at any time during the period from and including 29 June 1950 to and including 31 August 1957; or
(ii)in Japan at any time during the period from and including 28 April 1952 to and including 19 April 1956; or
(iii)in North East Thailand (including Ubon) at any time during the period from and including 31 May 1962 to and including 24 June 1965; or
(b)was, at any time during the period from and including 1 August 1960 and including 27 May 1963, in the area comprising the territory of Singapore and the country then known as the Federation of Malaya;
but so applies only if the member, or the unit of the member, is included in a written instrument issued by the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act.
(2) A person to whom this section applies is taken to have been rendering operational service during any period during which he or she was rendering continuous full-time service as:
(a)a member of the Defence force; or
(b)a member of a unit of the Defence Force;
while the person was in the area described in paragraph (1)(a) or attached to the Far East Strategic Reserve (as the case may be).
(3) For the purposes of subsection (2), the operational service of a person to whom this section applies:
(a)is taken to have started:
(i)if the person was in Australia on the day (relevant day) from which his or her unit was assigned for service as described in paragraph (l)(a) or attached to the Far East Strategic Reserve (as the case may be)—on the day on which the member left the last port of call in Australia for that service; or
(ii)if the person was outside Australia on the relevant day—on that day; and
(b)is taken to have ended:
(i)if the member was assigned for service in another country or area outside Australia (not being an operational area)—the day from which the member was assigned to that other country or area, or the day on which the member arrived at that other area, whichever is the later; or
(ii)in any other case—the day on which the member arrived at the first port of call in Australia on returning from operational service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/43-veterans-entitlements-act-1986
4.4 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy
4.4.1 General Principles
Eligibility based on service during the Korean and Malayan campaigns is designed to recognise those who had active service in those countries.
Eligibility based on service in the Far East Strategic Reserve, follows a review of anomalies in Repatriation benefits in respect of various groups of veterans with overseas service since the Second World War. Members who served in these areas within the dates specified in the VEA Ministerial Determinations were exposed to hazards of an operational or warlike nature beyond those of normal peacetime duty.
In general, a person who was a member of the Naval, Military or Air Forces of Australia (or any nursing service maintained in connection with these Forces) is an eligible person if that person:
- was allotted for duty in connection with the warlike operations in Korea (between 27 June 1950 and 31 August 1957 inclusive), and who left the last port of call in Australia or other part of the Queen's Dominions, before 1 September 1957 for the purpose of serving in connection with those operations;
- served in Singapore at any time between 29 June 1950 and 31 August 1957 inclusive;
- (see Determination at Eligibility GO 4.4.5 — Singapore 1950 to 1957)
- was allotted for duty or assigned for service in connection with the warlike operations in Malaya (between 29 June 1950 and 31 August 1957 inclusive), and who left the last port of call in Australia or other part of the Queen's Dominions, before 1 September 1957 for the purpose of serving in connection with those operations;
- (see Determination at Eligibility GO 4.4.5 — Malayan Emergency 1950 to 1957)
- served between 1 September 1957 and 27 May 1963 inclusive in the area of Malaya and/or the area of the Island of Singapore and its dependencies other than Christmas Island; or
- (see Determination at Eligibility GO 4.4.5 — Malayan Emergency 1957 to 1960 and Malaya and Singapore 1960 to 1963)
- was attached to the Far East Strategic Reserve between 2 July 1955 and 27 May 1963 inclusive.
- (these are included in the previously mentioned Determinations)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/441-general-principles
4.4.2 Inclusions
Membership of one of the special groups defined below may provide a person with qualifying service.
4.4.2.1Welfare Organisations. A person who served in Korea/Malaya with a unit of the Defence Forces as a representative of one of the following approved welfare organisations :
- Australian Red Cross;
- Campaigners for Christ — Everyman's Welfare Service; or
- Salvation Army;
- Young Men's Christian Association;
- Young Women's Christian Association.
- (see Ministerial determination at Eligibility GO 4.4.4)
4.4.2.2Commonwealth Employees. Persons employed by the Commonwealth of Australia who were attached to the Defence Force, being —
- persons who were so attached for continuous service, and who provided services as personnel belonging to field broadcasting units, as telegraphists, as camoufleurs, as war correspondents, as photographers or as cinematographers; or
- canteen staff on H.M.A. Ships.
- (See Ministerial determination at Eligibility GO 4.4.4)
4.4.2.3Other Commonwealth Forces. A person who served in the Naval, Military or Air Forces or associated nursing services of any part of the King's (Queen's) dominions other than Australia during the Korean and Malayan campaigns within the dates specified in Eligibility GO 4.4.1 provided that the person previously resided in Australia or an Australian Territory and served in an operational area outside the country of enlistment or appointment or as a combatant in an active combat unit. These Forces include:
- Federation of Malaya Police Volunteer Reserve (Auxiliary Police);
- Naval Police Force, Singapore;
- British Solomon Islands Labour Corps;
- Federated Malay States Volunteer Force; or
- New Hebrides Defence Force.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/442-inclusions
4.4.3 Ships/Units Allotted for Service in Korea (1950 to 1957)
The following is a list of ships and units which were allotted for service in Korean operational area (27 June 1950 to 31 August 1957) {information supplied by Department of Defence, Naval Office on 6 August 1984 in clarification of Naval Order 808 }:
SHIPPERIOD
_________________________________________________________________
HMAS Anzac — 06.08.51 - 17.10.51
06.09.52 - 26.06.53
HMAS Arunta — 25.01.54 - 27.10.54
HMAS Bataan 27.06.50 - 06.06.51*
17.01.52 - 25.09.52
HMAS Commonwealth — 28.04.52 - 19.04.56
(shore establishment, Japan)
HMAS Condamine — 03.07.52 - 11.04.53
26.02.55 - 02.11.55
HMAS Culgoa — 14.03.53 - 27.11.53
HMAS Murchison — 09.05.51 - 19.02.52
02.11.53 - 16.07.54
HMAS Shoalhaven — 27.06.50 - 22.09.50*
17.07.54 - 16.03.55
HMAS Sydney — 31.08.51 - 22.02.52
27.10.53 - 02.06.54
HMAS Tobruk — 31.08.51 - 22.02.52
03.06.53 - 12.02.54
HMAS Vengeance — 27.10.54 - 03.12.54
but did not serve within 100 nautical miles of Korea
HMAS Warramunga — 14.08.50 - 29.08.51
17.01.52 - 08.08.52
UNITPERIOD
Naval Air Squadron
No 805 — 31.08.51 - 22.02.52
27.10.53 - 02.06.54
No 808 — 31.08.51 - 22.02.52
No 816 — 27.10.53 - 02.06.54
No 817 — 31.08.51 - 22.02.52
No 850 — 27.10.53 - 02.06.54
Carrier Air Group
21 CAG — 31.08.51 - 22.02.52
27.10.53 - 02.06.54
Allotment periods are from the date of departure from Australia to the date of return to Australia except for *HMAS Bataan and HMAS Shoalhaven which were serving overseas when the Korean war began.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/443-shipsunits-allotted-service-korea-1950-1957
4.4.4 Written Instruments under ss.5R(1) of the VEA
Set out below are copies of the instrument issued by the Minister under subsection ss.5R(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under the DSH Act in accordance with the 'Best Evidence' policy.
Commonwealth employees and approved philanthropic organisations
Korea
View Determination signed 18 December 1987
Malaya to 1957
View Determination signed 18 December 1987
Malaya to 1963
View Determination signed 18 December 1987
Far East Strategic Reserve (see paragraph b)
<a href="XLIB-LEGIS-SEA084-085">View Determination signed 27 August 1998
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/444-written-instruments-under-ss5r1-vea
4.4.5 Written Instruments under ss.6D(1) and ss.5B(1) of the VEA
Set out below are copies of the instrument issued by the Defence Force under subsection 6D(1) and ss.5B(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under paragraph 4(1)(gc) of the DSH Act in accordance with the 'Best Evidence' policy.
Service in Singapore
1950 to 1957
View Determination signed 28 December 2000
Service in Malayan Emergency
1950 to 1957
View Determination signed 28 December 2000
Service in Malayan Emergency
1957 to 1960
View Determination signed 28 December 2000
Service in Malaya and Singapore
1960 to 1963
<h — otword "XLIB-LEGIS-SEA198">View Determination signed 28 December 2000
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/445-written-instruments-under-ss6d1-and-ss5b1-vea
4.4.6 Exclusions
A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/4-koreamalaya-malayasingapor-malayan-emergency/44-policy/446-exclusions
4 Payment of Subsidy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy
4.1 DSH Legislation
Section 24 - Subsidy payable by Commonwealth
(1)Subject to this Part, subsidy is payable by the Commonwealth to a credit provider on a subsidised advance to a person or the assignee of a person.
(2)Subject to this Part, subsidy is payable by the Commonwealth to the Bank in relation to a specified portfolio asset which vests in the Bank under section 6B, or to any credit provider in relation to a subsidised advance, where the land, land and dwelling-house or right of residence in a retirement village, to which the specified portfolio asset or advance relates has been transferred to a person to whom a certificate under section 22 has been issued in relation to that transfer.
(3)Subject to this Part, subsidy is payable by the Commonwealth to the Bank on:
(a)all specified portfolio assets which vest in the Bank under section 6B; and
(b)all advances that the Bank is taken to have made under section 37.
24A - Condition of payment of subsidy—subsidy under one scheme only
(1) This section applies if subsidy (2008 Act subsidy) is, or has ever been, payable to a person under the Defence Home Ownership Assistance Scheme Act 2008.
(2) Subsidy is not payable by the Commonwealth to a credit provider on a subsidised advance to the person or the assignee of the person on or after the earliest day the 2008 Act subsidy became payable."
Section 41 - Appropriation
The following payments by the Commonwealth to a credit provider shall be made out of the Consolidated Revenue Fund, which is appropriated accordingly:
(a)payments of subsidy;
(b)payments under subclause 4.7 of the Bank agreement or under the corresponding provision of any other agreement.
[Note: subclause 4.7 covers excess credits at vesting.]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/41-dsh-legislation
4.1.1 Agreement
(NB. Some of the clauses that have been quoted in the following pages have been added by means of Supplementary Agreements with Westpac rather than the execution of a new Agreement incorporating all the changes contained in those Supplementary Agreements.)
Clause 10 - Provision of Information
...
10.5Schedule D information
The Bank agrees to provide the information referred to in Schedule "D" on a monthly basis, or at such other time as may be agreed upon by the parties. Information supplied monthly is to be submitted to the Commonwealth with the Bank's Subsidy invoice referred to in Sub-clause 11.4 and to be accompanied by a certification by an appropriate officer of the Bank that the information provided is in accordance with the Bank's records and is true and correct.
Clause 11 - Subsidy Scheme
11.1Agreement to pay Subsidy
In accordance with the terms of this Agreement, the Commonwealth hereby agrees to pay to the Bank subsidy in respect of:
(a)Specified Portfolio Assets, and
(b)Subsidised Advances made by the Bank.
11.2 — Commencement of obligation to pay Subsidy
The obligation of the Commonwealth to pay Subsidy to the Bank as prescribed in Sub-clause 11.1 is to commence:
(a)in so far as that Subsidy relates to a Specified Portfolio Asset, from the actual day upon which the Borrower first becomes liable for payment of interest thereon or from the relevant Vesting Date, whichever is the later; and
(b)in so far as that Subsidy relates to a Subsidised Advance by the Bank to a Borrower, from the actual day upon which the Borrower first becomes liable to pay to the Bank interest on such Subsidised Advance.
11.2A Continuation of Subsidy Payment after sale of dwelling-house
11.2A.1 Where:
(a)the Commonwealth is paying Subsidy on a Subsidised Advance Loan Account in respect of a person, and
(b)the person has sold the relevant holding or retirement village accommodation with the intention of acquiring another holding or retirement village accommodation with assistance under the Act within six months of the sale,
the Bank may accept security over:
(a)that other holding or retirement village accommodation; and
(b)if no other holding or retirement village accommodation has been acquired on or before sale of the relevant holding or retirement village accommodation, a term deposit or other security acceptable to the Bank (“Interim Security”) until the other holding or retirement village accommodation is acquired,
so that the loan can remain outstanding. If the Bank determines that it is prepared to accept substitute security, the Commonwealth will continue to pay Subsidy in relation to the Subsidised Advance Loan Account.
11.2A.2 The continuing payment of subsidy in accordance with Sub-clause 11.2A.1 while the Bank has Interim Security shall be limited to six months from the sale of the relevant holding or retirement village accommodation. Unless the Borrower has acquired another holding or retirement village accommodation within that six month period:
(a)the Commonwealth may elect at the end of that six month period to terminate payment of Subsidy; and
(b)notwithstanding anything in the relevant Subsidised Advance Contract, when the Subsidy is terminated the Bank may terminate the contract and demand repayment of all money owing under the contract in accordance with section 35A(1)(c) of the Act.
11.2A.3 The Bank agrees to notify the Commonwealth of the following details within ten business days of substitution of security in accordance with Sub-clause 11.2A.1:
- DSH file number;
- Westpac account number;
- name of Borrower/s;
- address and date of sale of former property; and
- whether the substitute security is Interim Security, and if not, the address and date of purchase of the newly acquired property.
11.2A.4 Where the substitute security is Interim Security, and another holding or retirement village accommodation is acquired within the six month period referred to in Sub-clause 11.2A.2, the Bank agrees to notify the Commonwealth of the following details within ten business days of taking security over that other holding or retirement village accommodation:
- DSH file number;
- Westpac account number;
- name of Borrower/s;
- date of notice under Sub-clause 11.2A.3; and
- address and date of purchase of the newly acquired property.
11.2A.5 Sub-clause 11.2A.1 does not apply in respect of Widow Advances, Advances for Essential Repairs and Assigned Advances.
11.3Subsidy payable monthly and in arrears
11.3.1 The Commonwealth shall pay subsidy in accordance with Sub-clause 11.5:
(a)monthly; and
(b)with effect from:
(i)in relation to new loans entered into on or after 1 November 1996, the date the loans were entered into; and
(ii)n relation to other loans, the Conversion Date; and in arrears
in respect of a Subsidy Period, after the amount of interest payable by a borrower on the Rest Day has been calculated in accordance with sub-clause 8.1 and debited to each borrower's Subsidised Advance Loan Account.
11.3.2 From 1 November 1996 interest on all subsidised advances made on or after that date will be charged on unpaid daily balances in accordance with Section 35A of the Defence Service Homes Act 1918 as amended. The calculation of interest payable on all subsidised advances and specified portfolio assets in existence before 1 November 1996, and which remain current as at the Conversion Date, will be converted to the method based on unpaid daily balances on the Conversion Date.
11.3.3 If the Conversion Date is 1 June 1997 and notwithstanding Sub-clause 11.2, following the payment of the monthly subsidy invoice due on 18 May 1997 for the periods ending 1 June 1997 and 5 June 1997 for Specified Portfolio Assets and Subsidised Advances in existence before 1 November 1996 respectively, the payment of monthly subsidy will also change from "in advance" to "in arrears", in accordance with Sub-clause 11.3 as amended by the Third Supplementary Agreement. The "Rest Day" in respect of all Specified Portfolio Assets shall move from the first day of the month to the fifth day of the month with effect from 1 June 1997 in accordance with sub-section 35A(2) of the Defence Service Homes Act 1918 and Item 7 of Schedule 1 of the Veterans' Affairs Legislation Amendment Act (No 1) 1996. The last subsidy payment due "in advance" will be due on 18 May 1997 and cover the Subsidy Period ending on 5 June 1997. The next subsidy payment shall be calculated "in arrears" and cover the Subsidy Period ending 5 July 1997 and be due and payable on 18 July 1997.
11.3.4 If the Conversion Date is other than 1 June 1997, the Department and the Bank will work out the timing of the subsidy payment consistent with the approach specified in Sub-clause 11.3.3.
11.4 — Subsidy Invoice
- The Bank hereby agrees to provide the Commonwealth with a written invoice detailing its claim for Subsidy together with the information referred to in Sub-clause 10.5 not more than three (3) Business Days after the Rest Day for Subsidised Advances.
11.4A — Subsidy Invoices from 1 November 1996 to Conversion Date
For the purpose of Sub-clauses 10.5 and 11.4, the Bank will provide the Commonwealth with two written invoices each month in respect of
(a)Subsidised Advance Loan Accounts in existence before 1 November 1996; and
(b)Subsidised Advance Loan Accounts initiated on or after 1 November 1996,
during the period from 1 November 1996 to the Conversion Date. The information in Sub-clause 10.5 relating to loans the subject of an invoice will be provided with that invoice. Each invoice will be delivered not more than three (3) Business Days after the Rest Day for the Subsidised Advance Loan Accounts the subject of that invoice.
11.5 — Verification and Payment of Subsidy in respect of Subsidised Advance Loan Accounts in existence before 1 November 1996
11.5.1 — 1 Except where the provisions of Sub-clause 11.5.2 apply upon receipt by the Commonwealth of the invoice and information referred to in Sub-clause 10.5 in respect of Subsidised Advance Loan Accounts in existence before 1 November 1996 the Commonwealth shall pay the Bank the amount of Subsidy which the Commonwealth has verified by 11:00 am. on the eighteenth day of the month to which such invoice and information refers.
11.5.2 — 2 If the Bank has not complied with the requirements of Clause 11.4 in respect of its claim for Subsidy on certain Subsidised Advance Loan Accounts in existence before 1 November 1996, but subsequently provides the invoice and information referred to in Sub-clause 10.5, the Commonwealth shall pay to the Bank the amount of Subsidy which it has verified by 11 am on the day which is seven (7) business days after the date on which the Bank provides the said invoice and information. The Commonwealth will promptly pay to the Bank claims verified after that date.
11.5AVerification and Payment of Subsidy in respect of Subsidised Advance Loan Accounts initiated on or after 1 November 1996
11.5A.1 Except where the provisions of Sub-clause 11.5A.2 apply, upon receipt by the Commonwealth of the invoice and information referred to in Sub-clause 10.5 in respect of Subsidised Advance Loan Accounts initiated on or after 1 November 1996, the Commonwealth shall pay the Bank the amount of Subsidy which the Commonwealth has verified by 11.00 am on the eighteenth day of the month immediately following the month to which such invoice and information refers.
11.5A.2 If the Bank has not complied with the requirements of Sub-clause 11.4 in respect of its claim for Subsidy on certain Subsidised Advance Loan Accounts initiated on or after 1 November 1996, but subsequently provides the invoice and information referred to in Sub-clause 10.5, the Commonwealth shall pay to the Bank the amount of Subsidy which it has verified by 11.00 am on the day which is seven (7) business days after the date on which the Bank provides the said invoice and information. The Commonwealth will promptly pay to the Bank claims verified after that date.
11.5BVerification and Payment of Subsidy in respect of Subsidised Advance Loan Accounts on or after the Conversion Date
11.5B.1 — Notwithstanding Sub-clauses 11.5 and 11.5A, after the conversion of interest calculations from unpaid monthly balances to unpaid daily balances on the Conversion Date for Subsidised Advances and Specified Portfolio Assets in existence before 1 November 1996, and except where the provisions of Sub-clause 11.5B.2 apply, upon receipt by the Commonwealth of the invoice and information referred to in Sub-clause 10.5 in respect of all Subsidised Advance Loan Accounts, the Commonwealth shall pay the Bank the amount of Subsidy which the Commonwealth has verified by 11.00 am on the eighteenth day of the month immediately following the month to which such invoice and information refers, 3 — or by 11.00 am on the day which is seven (7) Business Days after the date on which the Bank provides the said invoice, whichever is the later.
.
11.5B.2 — If the Bank has not complied with the requirements of Sub-clause 11.4 in respect of its claim for Subsidy on certain Subsidised Advance Loan Accounts, but subsequently provides the invoice and information referred to in Sub-clause 10.5, the Commonwealth shall pay to the Bank the amount of Subsidy which it has verified by 11.00 am on the day which is seven (7) business days after the date on which the Bank provides the said invoice and information. The Commonwealth will promptly pay to the Bank claims verified after that date."
11.6Manner of Payment of Subsidy
11.6.1 — Subsidy in respect of Subsidised Advance Loan Accounts shall be paid by depositing the relevant amounts to such account or accounts as the Bank may from time to time advise.
11.7Dispute as to Subsidy Claim
In the event of a dispute or disagreement arising between the Commonwealth and the Bank as to the amount of Subsidy payable to the Bank by the Commonwealth in accordance with this Agreement then the following provisions shall apply.
11.7.1 — The Commonwealth shall pay to the Bank the amount of subsidy the Commonwealth has verified as being due.
11.7.2 — Such dispute or disagreement is, so far as is possible, to be resolved as soon as practicable directly between the Commonwealth and the Bank.
11.7.3 — In the event that any such dispute or disagreement cannot be resolved between the Commonwealth and the Bank within a period of seven (7) days after first occurring, the dispute or disagreement is to be referred to arbitration in accordance with the procedure outlined in Clause 26, except that the Commonwealth and the Bank agree that for the purpose of such dispute/disagreement the arbitrator shall be appointed by the President for the time being of the Australian Institute of Chartered Accountants.
11.7.4 — Until the actual resolution of such dispute or disagreement, the Commonwealth shall not be under any obligation to pay to the Bank that part of the Subsidy invoice which is disputed or over which disagreement exists.
11.7.5 — Upon resolution of such dispute or disagreement, the amount of Subsidy next payable to the Bank by the Commonwealth after such resolution takes place, or if insufficient time is available, the payment after the next payment, shall be adjusted to take into account the result of that resolution.
11.7.6 — The Commonwealth and the Bank agree that the amount of such adjustment shall bear interest at the Benchmark rate fixed in accordance with Sub-clause 11.10.
11.8 — Adjustment of Subsidy Invoice
The Commonwealth and the Bank further hereby agree that in the event that an invoice claiming Subsidy from the Commonwealth pursuant to Sub-clause 11.4 is found to be in error, the subject of an omission, or require variation, either by the Bank or the Commonwealth, then, subject to the dispute or disagreement resolution mechanism set out in Sub-clause 11.7, the Subsidy invoice next submitted by the Bank to the Commonwealth after the discovery of such error, omission and/or variation will be adjusted in favour of the Commonwealth or the Bank as is found to be necessary.
11.9 — Calculation of Subsidy
The amount of Subsidy payable by the Commonwealth shall be calculated as set out in paragraph (a) and adjusted as set out in paragraph (b) hereunder:
(a) the amount of Subsidy shall be equal to the difference between the actual amount of interest payable in that month by a Borrower on the Balance outstanding on any Subsidised Advance Loan Account and the notional amount of interest calculated by applying to the same Balance the Benchmark rate of interest determined at the end of the previous month pursuant to Sub-clause 11.10;
(b) in the event that the total amount of Portfolio Arrears exceeds 0.035 per cent of the aggregate of the Limits on all Subsidised Advance Loan Accounts, the total Subsidy payable pursuant to this Clause shall be reduced by an amount calculated by application of the following formula:
X = Y x a/b
where
X =the amount by which the Subsidy is to be reduced;
Y =the total Subsidy calculated in accordance with Sub-clause 11.9(a);
a = the amount by which Portfolio Ar — rears exceed 0.035 per cent of the aggregate of the Limits on all Subsidised Advance Loan Accounts; and
b = the aggregate of the Balances of all Subsidised Advance Loan Accounts.
11.9.1 — The Bank's reasonable systems development costs incurred to initially implement the interest rate changes resulting from the Defence Service Homes Amendment Act 1997 and as agreed with the Commonwealth, may be included in the calculation of subsidy as they are incurred at any time from the date of the Fourth Supplementary Agreement until 30 June 1999. The Bank agrees to provide an itemised invoice in respect of these costs.”
11.9A Guaranteed minimum rate of Subsidy when Benchmark Rate is below 8.35%pa
11.9A.1 Despite anything in any certificate of entitlement or in any subsidised advance contract or portfolio mortgage, portfolio contract of sale, portfolio supplementary agreement or other portfolio agreement, but subject to Sub-clause 11.9A.3, if the rate of interest payable for a particular month on a subsidised advance, or on an amount owed to the Bank in relation to a specified portfolio asset exceeds the reduced Benchmark rate, the rate payable by the borrower for that month is reduced to the level of the reduced Benchmark rate. In these circumstances, the amount of monthly Subsidy payable by the Commonwealth shall be calculated in accordance with Sub-clause 11.9 taking into account the reduced amount of interest payable by the borrower.
11.9A.2 The reduced Benchmark rate for the month is the Benchmark rate worked out for the month in accordance with Sub-clause 11.10 of the agreement, rounded up or down to 2 decimal places (rounding 0.005% up), less 1.5 percentage points.”
11.9A.3 In accordance with Section 35AD of the Act, Sub-clauses 11.9A.1 and 11.9A.2 do not apply in relation a portfolio contact of sale if the purchaser was not an eligible person when the contract was made.
11.9B — One-time adjustment of Subsidy for the period 5 January 1998 to 4 March 1998
11.9B.1 If, during the period 5 January 1998 to 4 March 1998, the reduced Benchmark rate applies in accordance with section 35AA of the Act, or a reduced interest charge for any Borrower results from the application of Sections 35AB or 35AC of the Act, the Commonwealth will provide the Bank with the details of each affected Subsidised Advance Loan Account and make a one-time payment of subsidy to the Bank as an adjustment after the March subsidy tape has been run. An estimate of this one-time payment may be included in the March Subsidy payment and adjusted, if necessary, in the April Subsidy payment.”
11.9B.2 The Bank shall adjust each affected Subsidised Advance Loan Account to reflect the amount of reduced interest payable by the application of sections 35AA, AB and AC of the Act for the period 5 January 1998 to 4 March 1998, within 3 business days of receipt of the subsidy payment and the relevant details from the Commonwealth in accordance with Sub-clause 11.9B.1. The amount of the reduction will be calculated by reference to such information provided by the Commonwealth.”
11.9B.3 In accordance with Section 35AD of the Act, Sub-clauses 11.9B.1 and 11.9B.2 do not apply in relation a portfolio contact of sale if the purchaser was not an eligible person when the contract was made.
11.10Calculation of Benchmark Rate
The Benchmark rate, being the maximum notional rate of interest to which the Bank is entitled in respect of the outstanding principal under all Specified Portfolio Assets and/or Subsidised Advances for the purpose of calculating payments of Subsidy to the Bank by the Commonwealth, shall be calculated in the manner provided in Sub-clause 11.10.7 or, if applicable, Sub-clause 11.10.8, by reference to the unregulated standard annual rates of interest applied in each State and the Australian Capital Territory and the Northern Territory to the first $25,000 (or such other amount as may be agreed by the Commonwealth and the Bank) of owner-occupied housing loans provided by the five (5) largest banking group providers of housing finance in Australia.
11.10.1 — For the purposes of Sub-clause 11.10, the unregulated standard annual rates of interest applied to owner-occupied housing loans shall be the rate which is applied to the largest number of owner-occupied housing loans outstanding in each State and the Australian Capital Territory and the Northern Territory to each of the banking groups concerned, as determined by reference to data compiled by the Reserve Bank of Australia or as the parties may otherwise agree.
11.10.2 — The five (5) largest banking group providers of housing finance in Australia for the purposes of this Sub-clause shall be determined as at 1 July in each Financial Year that Subsidy is payable on the basis of data published by the Australian Bureau of Statistics or, if such information is not available, as may otherwise be agreed between the parties.
11.10.3 — In the event that the parties are unable to agree on:
(a) the unregulated standard annual rates of interest applied to owner-occupied housing loans in each State and the Australian Capital Territory and the Northern Territory under Sub-clause 11.10.1; or
(b) the five (5) largest banking group providers of housing finance in Australia under Sub-clause 11.10.2;
within fourteen (14) days of first notification by either party to the other of that disagreement, the matter in dispute shall be determined by an independent nominee of the President of the Institute of Chartered Accountants of Australia. Such determination shall be conclusive and binding on both parties. The fees and expenses of the nominee shall be borne equally by the parties.
11.10.4 Pending the resolution of any dispute or disagreement referred to in Sub-clause 11.10.3 in the manner provided for in that Sub-clause, the Benchmark rate used to calculate the Subsidy payable to the Bank by the Commonwealth in the immediately preceding month shall continue to apply.
11.10.5 Upon resolution of such dispute or disagreement, the amount of Subsidy next payable to the Bank by the Commonwealth after such resolution take place, or if insufficient time is available, the payment after the next payment, shall be adjusted to take into account the result of that resolution.
11.10.6 The Commonwealth and the Bank agree that the amount of such adjustment shall bear interest at the Benchmark rate fixed in accordance with Sub-clause 11.10.
11.10.7 Subject to Sub-clause 11.10.8, the Benchmark rate to be used for Subsidy payment purposes in any month shall be calculated monthly in two stages as follows:
(a) for each banking group concerned, a simple arithmetic average of the unregulated standard annual rates of interest for owner-occupied housing loans as defined in Sub-clause 11.10.1 which that banking group applied on the last day of the immediately preceding month in each State and the Australian Capital Territory and the Northern Territory in which the banking group concerned conducted housing loan business shall be calculated; and
(b) the figures calculated for each banking group under Sub-clause 11.10.7(a) shall then be subject to a simple arithmetic average to determine the Benchmark rate for that month.
11.10.8 In the event that the Bank should, in future, for any reason, offer publicly to make loans for the purchase or construction of owner-occupied houses in any State or Territory on terms including that the first interest rate to be applied is lower than the Benchmark rate determined in accordance with Sub-clause 11.10.7, then the Subsidy payable to the Bank by the Commonwealth in respect of each Subsidised Advance provided by the Bank to an Entitled Applicant in the relevant State or Territory during the period in which such publicly announced loans are available, shall be determined by reference to that lower rate for a period equal to the period during which that lower rate applies to such publicly announced loans. Thereafter the normal Benchmark rate shall apply.
11.10.9 — The application of Sub-clause 11.10.8 shall be suspended for the period during which the margin between the Bank's cost of funds and its primary housing rate is less than 2.5%. The suspension in respect of new loans is to operate with effect from 5 January 1998. The suspension in respect of loans for which the Bank has up until 4 March 1998 been receiving a subsidy calculated under Sub-clause 11.10.8 is to operate with effect from 5 March 1998. The Bank undertakes to notify the Commonwealth when this margin is 2.5% or greater, within 5 Business Days of that occurring, in which circumstances the suspension will be lifted with effect from the next Rest Day.
The Bank's primary housing rate at any time will be the rate for the Bank used under Sub-clause 11.10.7 for the calculation of the Benchmark Rate and for Subsidy payment purposes at that time.
The Bank shall provide details of its cost of funds and its primary housing rate within 28 days upon request from the Commonwealth.
11.11 — Bank Providers of Housing Finance
The Bank and the Commonwealth hereby agree that for the purposes of this Agreement until 1 July 1989 the five (5) largest banking group providers of housing finance in Australia shall be:
(a)The Commonwealth Banking of Australia;
(b)Westpac Banking Corporation;
(c)The State Bank of Victoria;
(d)The National Australia Bank; and
(e)the Australia and New Zealand Bank Group Limited.
11.12 — Fall in Benchmark Rate
In the event that the Benchmark rate of interest prescribed in Sub-clause 11.10 falls below the actual rate of interest payable by a Borrower in respect of a Specified Portfolio Asset and/or Subsidised Advance, the Bank agrees to pay to the Commonwealth, on a monthly basis, an amount to be calculated as follows:
Such amount shall be equal to the difference between the notional amount of interest payable in that month by a Borrower on the Balance outstanding on any Subsidised Advance Loan Account at the end of the preceding month, calculated by applying the Benchmark rate of interest to that Balance and the amount of interest payable in that same month by the Borrower calculated by applying to the same Balance the actual rate(s) of interest prescribed under the terms and conditions governing that Subsidised Advance Loan Account.
11.13 — Deduction from Subsidy Payments
Any amount payable by the Bank pursuant to Sub-clause 11.12 shall be deducted from the Bank's claim for Subsidy provided pursuant to Sub-clause 11.4. In the event that such deductions exceed the total sum of Subsidy calculated in accordance with Sub-clause 11.9 then any net sum payable by the Bank to the Commonwealth shall be paid fifteen (15) days after the relevant Rest Day.
11.14 — Not used
11.15 — Termination/Suspension of Subsidy Payments and Recovery of Subsidy from Borrower
Notwithstanding the provisions of any other Clause in this Agreement, the Commonwealth may elect to recover from the Borrower in the manner provided for under the Amended Act or may terminate and/or suspend future Subsidy payments in respect of the following:
(a)a Borrower who, having obtained a Subsidised Advance pursuant to the Amended Act, a Portfolio Contract of Sale or a Corporation Advance under a Specified Portfolio Asset,
(i)is discovered to have made a false statement in order to obtain a Certificate of Entitlement, a Portfolio Contract of Sale or a Corporation Advance;
(ii)is discovered not to have been entitled to a Certificate of Entitlement, a Portfolio Contract of Sale or a Specified Portfolio Asset at the time when the Certificate of Entitlement was issued to the Borrower or the Corporation Advance secured by the Specified Portfolio Asset was received by the Borrower or the Portfolio Contract of Sale was executed by the Borrower;
(iii)purports to transfer a holding without a Certificate of Entitlement having been issued which provides for Commonwealth consent to the Transfer of Land and Subsidy to the proposed transferee;
(iv)is discovered to have used the Subsidised Advance or Corporation Advance f — or a purpose other than that for which it was made;
(v)is a transferee of a holding in respect of which the Commonwealth has issued a Certificate of Entitlement consenting to a Transfer of Land and Subsidy and has without reasonable excuse failed to comply with an undertaking given by that transferee under Sub-section 22(2) of the Amended Act;
(vi)becomes the husband or wife of another Borrower; or
(vii)4 — is discovered to have sold a 'holding' or 'retirement village accommodation' to which subsidy relates and has not acquired another 'holding' or 'retirement village accommodation' as a substituted security within six months in accordance with Sub-clause 11.2A.
(b)where the Bank takes action to enforce a Portfolio Contract of Sale or a security for which the Subsidised Advance or a Corporation Advance was provided and the Bank has not within three (3) months sold the property and discharged the loan outstanding to it thereon; or
(c)where an assignor has agreed to transfer a right of residence in a Retirement Village, or has given up a right of residence in a Retirement Village; or
(d)where the assignee has agreed to transfer all or part of his or her interest in a Retirement Village, or has terminated the assignor's right of residence in a Retirement Village.
11.15A — Termination of Subsidy Payments and Recovery of Subsidy from the Estate Following Death of the Eligible Person and/or Spouse.
Notwithstanding the provisions of any other Clause in this Agreement, where Subsidy is terminated in accordance with Section 27A of the Defence Service Homes Act 1918 the Commonwealth may elect to recover from the estate of the Borrower in the manner provided for under the Act.
11.16 — Notice of termination of Subsidy payments to Bank
Where the Commonwealth elects to terminate future Subsidy payments to the Bank in respect of a Specified Portfolio Asset pursuant to Sub-clause 11.15(a) then it shall give the Bank one month's notice of its intention to do so. If prior to the completion of that one month period the Bank gives the Commonwealth notice that it intends to take action to enforce its security with respect to that Specified Portfolio Asset then the Commonwealth shall continue to pay Subsidy until the Bank has discharged its loan, or for three (3) months, whichever is the earlier. Any Subsidy paid to the Bank which is recoverable from the Borrower pursuant to the Amending Act shall be paid to the Commonwealth by the Bank as required by the Amending Act from any moneys due to the Borrower from the proceeds of any sale by the Bank of his land or land and dwelling house.
11.17Entitlement of Bank to charge applicable interest rate for Subsidised Advances
The Commonwealth acknowledges that it shall be a term of any Subsidised Advance made by the Bank to a Borrower that in the event that Subsidy is, for any reason whatsoever, terminated by the Commonwealth in respect of that advance, the Bank shall be entitled to charge the interest rate applicable to similar loans provided by the Bank to borrowers generally from the date of termination of Subsidy and for that purpose the Bank may close the Subsidised Advance Loan Account and open a new account in the name of the Borrower.
11.18Entitlement of Bank to charge applicable interest rate for Specified Portfolio Assets
The Commonwealth acknowledges that following Royal Assent to the Veterans' Affairs (1995-96 Budget Measures) Legislation Amendment Act 1995, it shall be a term of any Specified Portfolio Asset which vested in the Bank that in the event that Subsidy is, for any reason whatsoever, terminated by the Commonwealth in respect of that Specified Portfolio Asset, the Bank shall be entitled to charge the interest rate applicable to similar loans provided by the Bank to borrowers generally from the date of termination of Subsidy and for that purpose the Bank may close the Subsidised Advance Loan Account and open a new account in the name of the Borrower."
11.19Subsidy Scheme Documents
11.19.1 The Commonwealth (including, without limitation, the Department) shall not use, publish or authorise the use of a Subsidy Scheme Document unless that Subsidy Scheme Document has been approved by the Bank in accordance with this Clause.
11.19.2 The Commonwealth shall submit each Subsidy Scheme Document to the Bank for approval at least 28 days before the Commonwealth intends to publish or commence to use or authorise the use of that Subsidy Scheme Document.
11.19.3 The Bank will notify the Commonwealth in writing whether it approves a Subsidy Scheme Document submitted to it under Sub-clause 11.19.2 or whether it requires amendments to that Subsidy Scheme Document.
11.19.4 The Commonwealth will procure the amendment of any Subsidy Scheme Document in accordance with all written instructions given by the Bank.
11.19.5 If the Bank gives instructions to the Commonwealth under Sub-clause 11.19.3 requiring amendment to a Subsidy Scheme Document, the Commonwealth will, after completing those amendments, resubmit the Subsidy Scheme Document to the Bank under Sub-clause 11.19.2.
11.19.6 If the Bank does not notify the Commonwealth under Sub-clause 11.19.3 within 42 days of the Subsidy Scheme Document being submitted to the Bank under Sub-clause 11.19.2, the Bank will be taken to have approved the Subsidy Scheme Document.
11.20 Administrative Efficiencies
If the Commonwealth issues a Certificate of Entitlement which states that a new Additional Advance, a new Advance for Essential Repairs or a new Widow Advance may be provided as a top up to an existing Subsidised Advance Loan Account then:
(a)the Bank may, but need not, provide the additional funds within the same Subsidised Advance Loan Account (or on a new Subsidised Advance Loan Account for the whole of the increased amount); and
(b)if it does, the Commonwealth will pay Subsidy on the increased amount accordingly.
If the Bank determines not to do so, then the new Additional Advance, Advance for Essential Repairs or Widow Advance will be treated as a new loan with a separate Subsidised Advance Loan Account.
11.21 Broker Network
The Commonwealth agrees that the Bank may arrange the sale of subsidised advances through its broker network without penalty to borrowers and at no cost to the Commonwealth.
Clause 12 - Default Provisions
12.7Breach of this Agreement - Interest Payable
If the Commonwealth or the Bank commits a breach of this Agreement, including default in payment of Consideration, the party in default shall without prejudice to any other rights of the other party pay on demand interest on any moneys overdue during the period of default. Such interest shall be the weighted average yield set at the most recent weekly tender for the thirteen (13) week Treasury Note plus four (4) per cent.
12.8Exercise of Remedies
Time shall be of the essence of this Agreement. However, without prejudice to the other provisions of this Clause, if either party defaults under this Agreement the other party shall not be entitled to exercise any of its rights arising out of the default, including its right to sue for moneys then owing until it has served the party in default with a written notice specifying the default and its intention to exercise its rights unless the default is remedied and the reasonable legal costs occasioned by the default and moneys payable under Sub-clause 12.7 are all paid within fourteen (14) days of service of the notice and the party in default fails to comply with the notice.
PART 2 SCHEDULE D
INFORMATION TO BE PROVIDED BY THE BANK ON A MONTHLY BASIS
A.MONTHLY SUBSIDY REPORT ON SPECIFIED PORTFOLIO ASSETS AND SUBSIDISED ADVANCES
Particulars
Westpac Record Identifier
DSHL file number
Account number
DSHL indicator - account type
Hardship indicator
Progressive draw indicator
Interest rate
Benchmark rate
Current (spot) balance
Account limit
Limit reduction
Interest accrual
Benchmark accrual
Subsidy amount
Arrears amount
Date opened
Date closed
5 — Account name
State of loan origin
Interest rate index
Interest rate applied
Loan maintenance fee applied
Loan maturity date
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/41-dsh-legislation/411-agreement
4.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/42-policy
4.2.1 General Provisions
The Commonwealth commences paying subsidy from the date the whole of the advance has been "drawn down" by the Bank. As progress payments are no longer an option for DSH borrowers, this means the settlement date in all cases.
The general policy is to ensure payment of the subsidy is made in accordance with subclause 11.5 of the Agreement.
To do this the calculation of the relevant benchmark interest rate must be completed on the first of each month. This gives Westpac enough time to input the correct benchmark rate into its system.
In addition to this, the verification (tagging) process must be completed no later than three business days prior to the due date for payment, to enable sufficient time for payment of the subsidy to the Bank. The due date for payment is 11.00am on either the 18th of each month or seven (7) business days after receiving the invoice, whichever is the later. A business day is defined in the Agreement as a day on which the banks are open for business in Sydney.
The subsidy on a DSH loan must cease the day prior to the payment of the first DHOAS subsidy payment. Action in accordance with section 24A is not a reviewable decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/42-policy/421-general-provisions
4.2.2 Inclusions
Amounts of subsidy claimed in earlier months which have been verified as a result of corrective action by the Bank.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/42-policy/422-inclusions
4.2.3 Exclusions
Amounts of subsidy not verified (ie. accounts identified as being incorrect owing to errors in the Bank's records) are withheld from the subsidy payment until such time as they are corrected by the Bank.
The Commonwealth will not pay subsidy on any cases not appearing on the disc supplied by Westpac, until Westpac has corrected this situation and the Commonwealth is satisfied that subsidy is payable.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/42-policy/423-exclusions
4.2.4 Observations
If the Commonwealth makes the payment of subsidy after the date(s) specified in subclause 11.5 of the Agreement, the Commonwealth is liable for penalties in accordance with subclause 12.7.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/4-payment-subsidy/42-policy/424-observations
5 Japan, Korea Demilitarised Zone, South Vietnam Jan 1962, North East Thailand (including Ubon)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon
5.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(gc) a member of the Defence Force who is taken, because of section 6D of the Veterans' Entitlements Act 1986, to have rendered operational service (within the meaning of that Act);
(gd) a member of the Defence Force:
(i)whose first service in the Defence Force began on or before 14 May 1985; and
(ii)who is taken, because of section 6E of the Veterans' Entitlements Act 1986, to have rendered operational service (within the meaning of that Act);
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/51-dsh-legislation
5.2 Veterans' Entitlements Act 1986
6D Operational service other post World War 2 service
(1) This section applies to a member of the Defence Force who, or a member of a unit of the Defence Force that:
(a) was assigned for service:
(i)in Singapore at any time during the period from and including 29 June 1950 to and including 31 August 1957; or
(ii)in Japan at any time during the period from and including 28 April 1952 to and including 19 April 1956; or
(iii)in North East Thailand (including Ubon) at any time during the period from and including 31 May 1962 to and including 24 June 1965; or
(b) was, at any time during the period from and including 1 August 1960 and including 27 May 1963, in the area comprising the territory of Singapore and the country then known as the Federation of Malaya;
but so applies only if the member, or the unit of the member, is included in a written instrument issued by the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act.
(2) A person to whom this section applies is taken to have been rendering operational service during any period during which he or she was rendering continuous full-time service as:
(a) a member of the Defence force; or
(b) a member of a unit of the Defence Force;
while the person was in the area described in paragraph (1)(a) or attached to the Far East Strategic Reserve (as the case may be).
(3) For the purposes of subsection (2), the operational service of a person to whom this section applies:
(a) is taken to have started:
(i)if the person was in Australia on the day (relevant day) from which his or her unit was assigned for service as described in paragraph (l)(a) or attached to the Far East Strategic Reserve (as the case may be)—on the day on which the member left the last port of call in Australia for that service; or
(ii)if the person was outside Australia on the relevant day—on that day; and
(b) is taken to have ended:
(i)if the member was assigned for service in another country or area outside Australia (not being an operational area)—the day from which the member was assigned to that other country or area, or the day on which the member arrived at that other area, whichever is the later; or
(ii)in any other case—the day on which the member arrived at the first port of call in Australia on returning from operational service.
6E Operational service—Korean demilitarised zone and Vietnam
A member of the Defence Force who was assigned for service:
(a) in the demilitarised zone between North Korea and South Korea after 18 April 1956; or
(b) on HMA Ship Vampire or Quickmatch in Vietnam during the period from and including 25 January 1962 to and including 29 January 1962;
is taken to have been rendering operational service while he or she was so rendering continuous full-time service in that zone or in Vietnam (as the case may be) during the period in which he or she was so assigned for service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/52-veterans-entitlements-act-1986
5.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/53-policy
5.3.1 General Principles
Eligibility based on service in Japan, Korea Demilitarised Zone, and North East Thailand (including Ubon) follows a review of anomalies in Repatriation benefits in respect of various groups of veterans with overseas service since the Second World War. Members who served in these areas within the dates specified in the VEA Determinations were exposed to hazards of an operational or warlike nature beyond those of normal peacetime duty.
An eligible person therefore, is a person who, as a member of the Defence Force, was assigned for service in:
- Japan at any time during the period from and including 28 April 1952 to and including 19 April 1956; or
(see Determinations at Eligibility GO 5.3.2 — Japan and Japan (HMAS Vengeance))
- North East Thailand (including Ubon) at any time during the period from and including 31 May 1962 to and including 24 June 1965
(see Determinations at Eligibility GO 5.3.2 — North Eastern Thailand);
- (for service 25 June 1965 to 31 August 1968 see Eligibility GO 8A.3.2 — Warlike Service)
An eligible person is also a person whose first service in the Defence Force began on or before 14 May 1985, and who, as a member of the Defence Force, was assigned for service:
- in the demilitarised zone between North Korea and South Korea after 18 April 1956; or
- on HMAS Vampire or Quickmatch in Vietnam during the period from and including 25 January 1962 to and including 29 January 1962;
Note: The Korean DMZ has no end date as at January 2009.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/53-policy/531-general-principles
5.3.2 Written Instruments Under ss.6D(1) of the VEA
Set out below are copies of the instrument issued by the Defence Force under subsection 6D(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under paragraph 4(1)(gc) of the DSH Act in accordance with the 'Best Evidence' policy.
Service in Japan
View Determination signed 3 June 1998
Service in Japan (HMAS Vengeance)
View Determination signed 13 August 1998
Service in North East Thailand (including Ubon)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/53-policy/532-written-instruments-under-ss6d1-vea
5.3.3 Inclusions
Membership of one of the special groups defined below may provide a person with qualifying service.
5.3.3.1Welfare Organisations. A person who served with a unit of the Defence Forces as a representative of one of the following approved welfare organisations:
- Australian Red Cross;
- Campaigners for Christ — Everyman's Welfare Service;
- Salvation Army;
- Young Men's Christian Association;
- Young Women's Christian Association;
- Australian Forces Overseas Fund.
(for service in Korea or Japan: see Ministerial determination at Eligibility GO 4.4.4)
(for service in Vietnam or North Eastern Thailand: see Ministerial determination at Eligibility GO 6.3.2)
5.3.3.2Other Commonwealth Forces. (Repealed)
[Note:Eligible service covered by this chapter requires inclusion in a written instrument issued under ss.6D(1) of the VEA. It is unlikely that other Commonwealth forces could be so assigned.]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/53-policy/533-inclusions
5.3.4 Exclusions
5.3.4.1Misconduct or misbehaviour. A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/5-japan-korea-demilitarised-zone-south-vietnam-jan-1962-north-east-thailand-including-ubon/53-policy/534-exclusions
5 Verification of Subsidy Claims
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims
5.1 DSH Legislation
Not applicable.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/51-dsh-legislation
5.1.1 Agreement
The relevant parts of Clauses 10 and 11 are as follows:-
10.5 Schedule "D" Information
The Bank agrees to provide the information referred to in Schedule “D” on a monthly basis, or at such other time as may be agreed upon by the parties. Information supplied monthly is to be submitted to the Commonwealth with the Bank's Subsidy invoice referred to in Sub-clause 11.4 and to be accompanied by a certification by an appropriate officer of the Bank that the information provided is in accordance with the Bank's records and is true and correct.
10.6Provision of report by Bank's External Auditor
The Bank agrees to provide to the Commonwealth within two (2) months of the end of each Financial Year in which Subsidy is paid under this Agreement a report by the Bank's external auditors advising as to the extent to which, in their opinion, the Bank's systems for maintaining data concerning Subsidised Advances can be relied upon to provide accurate information for the purpose of the calculation of Subsidy payable to the Bank under the Agreement.
10.7Discussion of audit procedures between External Auditors
If at any time the Commonwealth considers this to be desirable, the Bank will arrange with its external auditors for the Commonwealth to discuss with the external auditors the audit procedures applied.
10.8Bank to provide External Auditor's Report with Subsidy Invoice
The Bank further agrees to provide a report by its external auditors in the terms of Sub-clause 10.6 prior to or concurrently with its Subsidy invoice.
10.9Bank to supply information to enable verification
In the event that the Commonwealth is unable to verify the details contained in the Subsidy invoice provided pursuant to Sub-clause 11.4 from information supplied pursuant to this Clause, the Bank shall supply such further information as is necessary to enable the Commonwealth to verify the details.
11.5BVerification and Payment of Subsidy in respect of Subsidised Advance Loan Accounts on or after the Conversion Date
11.5B.1 — Notwithstanding Sub-clauses 11.5 and 11.5A, after the conversion of interest calculations from unpaid monthly balances to unpaid daily balances on the Conversion Date for Subsidised Advances and Specified Portfolio Assets in existence before 1 November 1996, and except where the provisions of Sub-clause 11.5B.2 apply, upon receipt by the Commonwealth of the invoice and information referred to in Sub-clause 10.5 in respect of all Subsidised Advance Loan Accounts, the Commonwealth shall pay the Bank the amount of Subsidy which the Commonwealth has verified by 11.00 am on the eighteenth day of the month immediately following the month to which such invoice and information refers, 6 — or by 11.00 am on the day which is seven (7) Business Days after the date on which the Bank provides the said invoice, whichever is the later.
11.5B.2 — If the Bank has not complied with the requirements of Sub-clause 11.4 in respect of its claim for Subsidy on certain Subsidised Advance Loan Accounts, but subsequently provides the invoice and information referred to in Sub-clause 10.5, the Commonwealth shall pay to the Bank the amount of Subsidy which it has verified by 11.00 am on the day which is seven (7) business days after the date on which the Bank provides the said invoice and information. The Commonwealth will promptly pay to the Bank claims verified after that date.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/51-dsh-legislation/511-agreement
5.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/52-policy
5.2.1 General Provisions
The policy is to verify the amount of subsidy claimed on each subsidised advance or specified portfolio asset. This is done electronically by comparing each account appearing on the Westpac disc with the accounts held on the DSH database (CELS). If an error occurs, the account is rejected for corrective action by either DSH or Westpac.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/52-policy/521-general-provisions
5.2.2 Inclusions
Every account appearing on the disc supplied by Westpac is compared against DSH records.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/52-policy/522-inclusions
5.2.3 Exclusions
The Agreement states that the Commonwealth will pay to the Bank the amount of subsidy it has verified. If it appears to the Commonwealth that subsidy is payable on a case, but that case does not appear on the disc supplied by the Bank, the Commonwealth will not be able to verify the subsidy payable on these cases.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/5-verification-subsidy-claims/52-policy/523-exclusions
6 South East Asia
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia
6.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(g) a person who, as a member of the Defence Force, rendered continuous full-time service outside Australia —
(i)as a member of a unit of the Defence Force that was allotted for duty, within the meaning of the Veterans' Entitlements Act 1986 as provided in subsection 5B (2), of that Act; or
(ii)as a person who was allotted for duty, within the meaning of the Veterans' Entitlements Act 1986 as provided in subsection 5B (2), of that Act,
in an operational area described in items 4, 5, 6, 7 or 8 of Schedule 2 to the Veterans' Entitlements Act 1986 during the period specified in that item;
...
(j) a person who —
(i)was appointed for service outside Australia as a representative of an approved welfare organization with a body, contingent or detachment of the Defence Force;
(ii)as such, served outside Australia on or after the third day of September 1939, with that body, contingent or detachment; and
(iii)would, if during that service he had been a member of the Defence Force allotted for duty with that body, contingent or detachment, be, by reason of that service, an Australian soldier as defined by a provision of this definition other than paragraph (h) or (i) or this paragraph;
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/61-dsh-legislation
6.2 Veterans' Entitlements Act 1986
Subsection 5B(2)
A reference in this Act to a person, or a unit of the Defence Force, that was allotted for duty in an operational area is a reference:
(a)in the case of duty that was carried out in an operational area described in items ... 4, 5, 6, 7 or 8 of Schedule 2 (in column 1) - to a person, or unit of the Defence Force, that is allotted for duty in the area (whether retrospectively or otherwise) by written instrument issued by the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act; or
...
(c)to a person, or unit of the Defence Force, that is, by written instrument signed by the Minister for Defence, taken to have been allotted for duty in an operational area described in item 4 or 8 in Schedule 2 (in column 1).
Section 5R Determinations having interpretative effect
Continuous full-time service determination; member of unit of Defence Force determination
(1) The Minister may, by notice in writing published in the Gazette, make, in respect of a person, or of persons included in a class of persons, specified in the notice, all or any of the following determinations:
(a)a determination that this Act, or specified provisions of this Act, are to apply to and in relation to the person, or a person included in that class of persons, as if he or she was, while he or she was rendering service of a kind specified in the notice (in this subsection referred to as relevant service), a member of the Defence Force who was rendering continuous full-time service;
(b)a determination that this Act, or specified provisions of this Act, are to apply to and in relation to the person (being a member of the Defence Force), or a person included in that class of persons (being members of the Defence Force), as if he or she was, while he or she was rendering relevant service, rendering continuous full-time service;
(c)a determination that this Act, or specified provisions of this Act, are to apply to and in relation to the person, or a person included in that class of persons, as if he or she was, while he or she was rendering relevant service, a member of a specified unit of the Defence Force;
and, if the Minister does so, this Act applies, or the specified provisions of this Act apply, as the case may be, accordingly.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/62-veterans-entitlements-act-1986
6.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy
6.3.1 General Principles
Eligibility based on service in South East Asia is designed to recognise that members of the Australian Defence Force could be required to undertake operations of a warlike nature in areas where there were incidents of a local sporadic nature rather than continuing operations. Accordingly, eligibility is based on the principle that benefits should stem from a period of service in which the member was exposed to hazards of a warlike nature beyond those of normal peacetime duty and depended upon allotment for duty in a prescribed “operational area”. The Malayan Peninsula, Sabah, Brunei, Sarawak and South Vietnam have been prescribed at various times as “operational areas” for the purposes of the legislation.
A member of a unit of the Defence Force refers to a member of the Defence Force or other person who is:
-
a member of the unit;
-
attached to the unit; or
-
appointed for continuous full-time service with the unit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/631-general-principles
6.3.2 Written Instruments under ss.5R(1) of the VEA
Set out below are copies of the instrument issued by the Minister under subsection ss.5R(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under the DSH Act in accordance with the 'Best Evidence' policy.
Commonwealth employees and approved philanthropic organisations
SE Asia
View Determination signed 18 December 1987
Vietnam and surrounding waters (see paragraph a)
View Determination signed 27 August 1998
Vietnam: merchant mariners on HMAS Boonaroo and HMAS Jeparit
View Determination signed 11 December 2000
Vietnam: certain Naval Reserves
View Determination signed 14 August 1990
Vietnam: certain Naval Reserves
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/632-written-instruments-under-ss5r1-vea
6.3.3 Written Instruments under ss.5B(2) of the VEA
Set out below are copies of the instrument issued by the Defence Force under subsection ss.5B(2) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under paragraph 4(1)(g) of the DSH Act in accordance with the 'Best Evidence' policy.
Malay/Thai Border 1960 to 1964
View Determination signed 8 February 2001
Sabah and Brunei 1962 to 1964
View Determination signed 28 December 2000
Malaysia, Singapore and Brunei 1964 to 1966
View Determination signed 28 December 2000
View Determination signed 25 September 2001
Malaysia, Singapore and Brunei 1964 to 1966
View Determination signed 4 December 2001
Vietnam 1964 to 1966
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/633-written-instruments-under-ss5b2-vea
6.3.4 Ships/Units Allotted for Duty - Vietnam
The following is a list of RAN ships and Units allotted for duty in the operational area of Vietnam (Item 8 of Schedule 2 to the Veterans' Entitlements Act 1986). The list is neither exhaustive nor exclusive and is to be used only as a guide in accordance with the 'Best Evidence' policy.
SHIPPERIOD
BRISBANE — 20. 3.69 - 13.10.69
16. 3.71 - 11.10.71
HOBART — 7. 3.67 - 27. 9.67
22. 3.68 - 11.10.68
16. 3.70 - 9.10.70
PERTH — 2. 9.67 - 10. 4.68
19. 9.68 - 12. 4.69
14. 9.70 - 8. 4.71
VENDETTA — 15. 9.69 - 11. 4.70
(see also Schedule 2)
UNIT
CLEARANCE DIVING TEAM (CDT)3
Contingent 1* 5. 2.67 - 29. 8.67
Contingent 2* 12. 8.67 - 11. 3.68
Contingent 3* 11. 2.68 - 3. 9.68
Contingent 4* 12. 8.68 - 4. 3.69
Contingent 5* 10. 2.69 - 21. 8.69
Contingent 6* 12. 8.69 - 10. 3.70
Contingent 7* 10. 3.70 - 29.10.70
Contingent 8 14.10.70 - 5. 5.71
RAN HELICOPTER FLIGHT VIETNAM (RANHFV)
Contingent 1*15.10.67 - 17.10.68
Contingent 2* 9. 9.68 - 11. 9.69
Contingent 3* 9. 9.69 - 10. 9.70
Contingent 4* 9. 9.70 - 16. 6.71
RAN ELEMENT OF NO.9 SQUADRON RAAF1968 - 1969**
NAVAL STAFF OFFICE, HEADQUARTERS
AUSTRALIAN FORCE VIETNAM (NSO, HQAFV)1968 - 1971*
SEA TRANSPORT OFFICERSVarious years **
DETACHED MEDICAL OFFICERSVarious years **
CHAPLAINSVarious years **
MISCELLANEOUS PERSONNELVarious years **
* These are the dates applicable to the main body of the particular contingent.
** Personnel posted individually.
Allotment periods are from the date of departure from Australia to the date of return to Australia.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/634-shipsunits-allotted-duty-vietnam
6.3.5 Inclusions
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/635-inclusions
6.3.6 Exclusions
A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/636-exclusions
6.3.7 Observations
An operational area refers to those areas described in items 4, 5, 6, 7 and 8 in Schedule 2 to the Veterans' Entitlements Act 1986. The areas are:
- Item 4 Vietnam (Southern Zone) 31.7.62 - 11.1.73
- Item 5 Malay/Thai border 1.8.60 - 16.8.64
- Item 6 Sarawak, Brunei and Sabah— and their waters to 80.5 kms. 8.12.62 - 16.8.64
- Item 7 Malaysia, Brunei and Singapore— and their waters to 80.5 kms. 17.8.64 - 30.9.67
- Note: despite the specified finish date of 30.9.67, there were no allotments for duty after 14.9.66
- [Confrontation concluded with Treaty of Bangkok 11 August 1966]
- Item 8 Vietnamese waters to 185.2 kms 31.7.62 - 11.1.73
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/6-south-east-asia/63-policy/637-observations
7 Namibia
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia
7.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(ga) a person who, as a member of the Defence Force or as a member of a unit of the Defence Force, was allotted for duty within the meaning of subsection 5B(2) of the Veterans' Entitlements Act 1986 in the operational area described in item 9 of Schedule 2 to that Act during the period specified in that item;
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia/71-dsh-legislation
7.2 Veterans' Entitlements Act 1986
Subsection 5B(2) A reference in this Act to a person, or a unit of the Defence Force, that was allotted for duty in an operational area is a reference:
...
(b) in the case of duty that was carried out in an operational area described in item 9 ... of Schedule 2 (in column 1) - to a person, or unit of the Defence Force, that is allotted for duty in the area (whether retrospectively or otherwise) by written instrument signed by the Vice Chief of the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act; or
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia/72-veterans-entitlements-act-1986
7.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia/73-policy
7.3.1 General Principles
Eligibility based on service in Namibia is designed to recognise that members of the Australian Defence Force could be required to undertake operations of a warlike nature in areas where there were incidents of a local sporadic nature rather than continuing operations. Accordingly, eligibility is based on the principle that benefits should stem from a period of service in which the member was exposed to hazards of a warlike nature beyond those of normal peacetime duty and depended upon allotment for duty in a prescribed “operational area”.
An eligible person therefore, is a person who, as a member of the Defence Force (which by definition includes any Reserve Force), rendered service as a member of the United Nations Transition Assistance Group (UNTAG) Namibia, in the area described in item 9 in Schedule 2 to the Veterans' Entitlements Act 1986, between 18 February 1989 and 10 April 1990 inclusive.
A list of all individuals allotted for duty can be found on CLIK[Legislation / Service Eligibility / Service Determinations / Schedule 2 — Operational Areas / Item 9: Namibia (1989–1990)]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia/73-policy/731-general-principles
7.3.2 Exclusions
A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/7-namibia/73-policy/732-exclusions
8 Administrative Appeals Tribunal Act 1975
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/8-administrative-appeals-tribunal-act-1975
2.2 Public Statements
No statements to the press, radio or any other agency or organisation on matters of Government policy will be made by any officer except in accordance with the Department's guidelines on such matters.
Where a request is received from the press, radio or other similar agency for advice, there is no objection to furnishing particulars of the relevant statutory requirements or policy but no comment should be made on the details of any individual case or on the policy or statutory requirements applicable to the case.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/2-public-relations/22-public-statements
8.2 General Principles
The Administrative Appeals Tribunal Act 1975 came into operation on 1 July 1976 and established an independent body for the review of decisions made under Commonwealth legislation - the Administrative Appeals Tribunal (AAT).
The AAT is concerned with reviewing the merits of decisions made by Ministers and officials under delegated authority in specified cases provided for by legislation.
With the enacting of the Defence Service Homes Amendment Act 1988, certain decisions made under the DSH Act since 19 December 1988 have been reviewable decisions with appeal rights to the AAT. The DSH Act provides generally that an adverse decision made by an authority under the Act (the Secretary or the Minister) or by its delegate, in relation to an application for assistance, must be advised in writing to the person whose interests are affected by the decision. The decision should be accompanied by a statement of the reasons for the decision and of the person's right to have the decision reviewed. That right, and the arrangements which apply in the event of the person exercising that right, are specified in the DSH Act. It is important to note that decisions made in respect of insurance claims and underwriting are not reviewable decisions as defined in Section 4(1) of the Defence Service Homes Act 1918.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/8-administrative-appeals-tribunal-act-1975/82-general-principles
Person affected by decision may obtain reasons for decision
Section 28 (1) Where a person makes a decision in respect of which an application may be made to the Tribunal for a review, any person (in this section referred to as the "applicant") who is entitled to apply to the Tribunal for a review of the decision may, by notice in writing given to the person who made the decision, request that person to furnish to the applicant a statement in writing setting out the findings on material questions of fact, referring to the evidence or other material on which those findings were based and giving the reasons for the decision, and the person who made the decision shall, as soon as practicable but in any case within 28 days after receiving the request, prepare, and furnish to the applicant, such a statement.
Section 28 (1A) A person to whom a request for a statement in relation to a decision is made under sub-section (1) may refuse to prepare and furnish the statement if -
(a) in the case of a decision the terms of which were recorded in writing and set out in the document that was furnished to the applicant - the request was not made on or before the twenty-eighth day after the day on which the document was furnished to the applicant; or
(b) in any other case - the request was not made within a reasonable time after the decision was made,
and in any such case the person to whom the request was made shall give to the applicant, as soon as practicable but in any case within 28 days after receiving the request, notice in writing stating that the statement will not be furnished to him and giving the reason why the statement will not be so furnished.
Section 28 (1B) For the purposes of paragraph (1A) (b), a request for a statement in relation to a decision shall be deemed to have been made within a reasonable time after the decision was made if the Tribunal, on application by the person who made the request, declares that the request was made within a reasonable time after the decision was made.
Section 28 (5) If the Tribunal, upon application, as prescribed, for a declaration under this sub-section made to it by an applicant to whom a statement has been furnished in pursuance of a request under sub-section (1), considers that the statement does not contain adequate particulars of findings on material questions of fact, an adequate reference to the evidence or other material on which those findings were based or adequate particulars of the reasons for the decision, the Tribunal may make a declaration accordingly, and, where the Tribunal makes such a declaration, the person to whom the request for the statement was made shall, as soon as practicable but in any case within 28 days after the Tribunal makes the declaration, furnish to the applicant an additional statement or additional statements containing further and better particulars in relation to matters specified in the declaration with respect to those findings, that evidence or other material or those reasons.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/8-administrative-appeals-tribunal-act-1975/81-aat-legislation/person-affected-decision-may-obtain-reasons-decision
Manner of applying for a review
Section 29 (1) An application to the Tribunal for a review of a decision -
(a)shall be in writing;
(b)may be made in accordance with the prescribed form;
(c)shall set out a statement of reasons for the application; and
(d)if the terms of the decision were recorded in writing and set out in a document that was furnished to the applicant or the decision is deemed to be made by reason of the operation of sub-section 25 (5) - shall be lodged with the Tribunal within the prescribed time....
Section 29 (11) The Registrar or Deputy Registrar shall cause notice in writing of an application for a review of a decision, in accordance with the prescribed form, to be served on the person who made the decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/8-administrative-appeals-tribunal-act-1975/81-aat-legislation/manner-applying-review
Operation and implementation of a decision that is subject to review
Section 41 (1) Subject to this section, the making of an application to the Tribunal for a review of a decision does not affect the operation of the decision or prevent the taking of action to implement the decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/8-administrative-appeals-tribunal-act-1975/81-aat-legislation/operation-and-implementation-decision-subject-review
2.3 Duty of Care
Individual officers and the organisation as a whole have a legal duty to ensure that information and advice provided to clients is accurate and sound. Either or both may be liable for financial losses suffered by a client who acts on statements negligently made, whether those statements are made verbally or in writing, in person or on the telephone. However, where an officer is acting in the course of his employment, the Commonwealth will be liable for the actions of its employee.
Negligence means the failure to exercise proper care. A duty of care is owed to clients when:
- the officer knows or ought to know that the client will probably rely on the information or advice given;
- it is reasonable in the circumstances for the client to regard DSH as competent to give reliable information and advice; and
- the client will suffer financial loss if she/he acts on unsound or inaccurate advice. The loss suffered must be a reasonably foreseeable consequence of the wrong advice. This implies that officers should be sensitive to the uses to which information is likely to be put.
Clients should be made clearly aware if information or advice is of an interim or conditional nature, or is of doubtful reliability, or if the matter is such that clients should rely on their own enquiries rather than DSH.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/administrative-framework/2-public-relations/23-duty-care
8 Deferral of Subsidy Payments
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments
8.1 DSH Legislation
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/81-dsh-legislation
Deferral of subsidy by Minister
Section 28.The Minister may, by notice in writing given to the Bank, defer payments of subsidy to the Bank in accordance with clause 12 of the agreement.
8.1.1 — AGREEMENT
The relevant parts of Clause 12 are as follows:-
12. DEFAULT PROVISIONS
12.1 Persistent Failure by Bank to provide Subsidised Advances
Where it appears to the Commonwealth that there has been a persistent failure by the Bank to provide Subsidised Advances in accordance with this Agreement or to treat applicants for further loans in the manner required by Sub-clause 8.8, the Commonwealth may, by notice in writing serve on the Bank, require the Bank within twenty-eight (28) days after service of that notice to rectify the failure.
12.1.1 Where following such notice the Bank fails to rectify such persistent failure then without prejudice to any other rights the Commonwealth may have:
(a) the Commonwealth shall be entitled to defer part of or all future payments of Subsidy to the Bank until such time as the persistent failure has been so rectified, or for such lesser time which the Commonwealth in its discretion determines provided however that such deferral shall not exceed a period of six (6) months;
and
(b)in the event that the persistent failure continues for a period of three (3) months or more following the Bank's receipt of notice thereof from the Commonwealth, the Bank is required to show cause to the Commonwealth why the Commonwealth should not terminate the Bank's exclusive right to make future Subsidised Advances to Entitled Applicants under the Amended Act and grant that right, together with the associated right to receipt of Subsidy in respect of such future Subsidised Advances, to another person of the Commonwealth's sole choosing and, in the event that the Bank fails to do so, the Commonwealth and the Bank agree that the Commonwealth may terminate the Bank's exclusive right to make future Subsidised Advances to Entitled Applicants under the Amended Act and grant that right together with the associated right to receipt of Subsidy thereon to another person of the Commonwealth' s sole choosing.
12.2 Failure by Bank to comply with any other term of the Agreement
Where it appears to the Commonwealth that there has been a failure by the Bank to comply with any other term of this Agreement the Commonwealth may, by notice in writing served on the Bank, require the Bank within twenty-eight (28) days after service of that notice to rectify that failure.
12.2.1 Where following such notice the Bank fails to rectify such failure then without prejudice to any other rights the Commonwealth may have, the Commonwealth shall be entitled to defer part of or all future payments of Subsidy to the Bank with respect to any Portfolio Asset or Subsidised Advance which is affected by such a failure until such time as the failure has been so rectified, or for such lesser time which the Commonwealth in its discretion determines provided however that such deferral shall not exceed a period of six (6) months.
12.3 Commonwealth Remedies
Should the Commonwealth exercise its right pursuant to Sub-clauses 12.1.1 or 12.2.1 then the deferred Subsidy will be paid to the Bank at the completion of the period of the deferral but the Bank shall have no right to compensation or interest on the Subsidy deferred against the Commonwealth in respect thereto, and further the Bank agrees that it shall continue without reservation or modification to charge interest to Borrowers at the applicable rates of interest prescribed pursuant to those Borrowers' respective Portfolio Assets and/or Subsidised advances, and/or at the rates specified in the Amended Act for inclusion in Certificates of Entitlement in respect of such Advances, as at the date upon which the Commonwealth exercises such right.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/81-dsh-legislation/deferral-subsidy-minister
8.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/82-policy
8.2.1 General Provisions
It is not intended that subsidy be deferred as a result of isolated incidents, but rather where the Bank has persistently failed, over a period of time, to comply with the provisions of the Agreement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/82-policy/821-general-provisions
8.2.2 Inclusions
The Commonwealth is entitled to defer subsidy in whole or in part until the persistent failure by the Bank has been rectified provided such deferral does not exceed six months. The deferred subsidy is paid to the Bank at the end of the deferral period.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/82-policy/822-inclusions
8.2.3 Exclusions
The Bank has no right to any compensation or interest on the subsidy deferred.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/82-policy/823-exclusions
8.2.4 Observations
Deferral action is to be exercised only in National Office.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/8-deferral-subsidy-payments/82-policy/824-observations
8 Iraq, Kuwait, Persian Gulf, Cambodia, the former Yugoslavia, Somalia
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia
8.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes —
...
(gb) a person who, as a member of the Defence Force or as a member of a unit of the Defence Force, was allotted for duty within the meaning of subsection 5B(2) of the Veterans' Entitlements Act 1986 in the operational area described in item 10, 11, 12, 13 or 14 of Schedule 2 to that Act during the period specified in that item and whose first service in the Defence Force began on or before 14 May 1985;
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia/81-dsh-legislation
8.2 Veterans' Entitlements Act 1986
Section 5B(2) A reference in this Act to a person, or a unit of the Defence Force, that was allotted for duty in an operational area is a reference:
...
(b)in the case of duty that was carried out in an operational area described in item ... 10, 11, 12, 13 or 14 of Schedule 2 (in column 1) — to a person, or unit of the Defence Force, that is allotted for duty in the area (whether retrospectively or otherwise) by written instrument signed by the Vice Chief of the Defence Force for use by the Commission in determining a person's eligibility for entitlements under this Act; or
...
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia/82-veterans-entitlements-act-1986
8.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia/83-policy
8.3.1 General Principles
Eligibility based on service in Iraq, Kuwait, the Persian Gulf, Cambodia, the former Yugoslavia and Somalia is designed to recognise that members of the Australian Defence Force could be required to undertake operations of a warlike nature in areas where there were incidents of a local sporadic nature rather than continuing operations. Accordingly, eligibility is based on the principle that benefits should stem from a period of service in which the member was exposed to hazards of a warlike nature beyond those of normal peacetime duty and depended upon allotment for duty in a prescribed operational area.
An eligible person therefore, is a person who, as a member of the Defence Force whose first service in the Defence Force began on or before 14 May 1985, rendered service in the area described in:
- Item 10 in Schedule 2 to the Veterans' Entitlements Act 1986 [Persian Gulf/Middle East], between 2 August 1990 and 9 June 1991 inclusive; or
- A list of all individuals allotted for duty can be found on CLIK[Legislation / Service Eligibility / Service Determinations / Schedule 2 — Operational Areas / Item 10: Gulf War (1990–1991)]
- Item 11 in Schedule 2 to the Veterans' Entitlements Act 1986 [Iraq and Kuwait], between 23 February 1991 and 9 June 1991 inclusive;
- Item 12 in Schedule 2 to the Veterans' Entitlements Act 1986 [Cambodia], between 20 October 1991 and 7 October 1993 inclusive;
- A list of all individuals allotted for duty can be found on CLIK[Legislation / Service Eligibility / Service Determinations / Schedule 2 — Operational Areas / Item 12: Cambodia (1991–1993) / Individuals]
- Item 13 in Schedule 2 to the Veterans' Entitlements Act 1986 [former Yugoslavia], from and including 12 January 1992 to and including 24 January 1997; or
- Item 14 in Schedule 2 to the Veterans' Entitlements Act 1986 [Somalia],from and including 20 October 1992 to and including 30 November 1994.
- A list of all individuals allotted for duty can be found on CLIK[Legislation / Service Eligibility / Service Determinations / Schedule 2 — Operational Areas / Item 14: Somalia (1992–1994) / Individuals]
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia/83-policy/831-general-principles
8.3.2 Exclusions
8.3.2.1First service after 14 May 1985. A member of the Defence Force whose first service in the Defence Force began after 14 May 1985 is not an eligible person unless he/she were allotted for duty in Namibia during the period from and including 18 F — ebruary 1989 to and including 10 April 1990. However, such a person may be eligible for assistance under the Defence Force (Home Loans Assistance) Act 1990 (Australian Defence Force Home Loan Assistance Scheme (ADFHLAS)) or the Defence Home Ownership Assistance Scheme (DHOAS).
8.3.2.2Misconduct or misbehavour. A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8-iraq-kuwait-persian-gulf-cambodia-former-yugoslavia-somalia/83-policy/832-exclusions
8A Warlike Service
North Eastern Thailand (incl Ubon)25 June 1965– 31 August 1968
South Vietnam — 12 Jan 1973– 29 Apr 1975
Rwanda 25 July 1994- 16 Jan 1996
East Timor — 1 — 6 Sept 1999–
Afghanistan/Diego Garcia — 11 Oct 2001–
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service
8A.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a) i — s an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(ge) a member of the Defence Force:
(i)whose first service in the Defence Force began on or before 14 May 1985; and
(ii)who has rendered warlike service;
warlike service has the same meaning as in the Veterans' Entitlements Act 1986.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a1-dsh-legislation
8A.2 Veterans' Entitlements Act 1986
Section 5C Eligibility related definitions
(1)In this Act, unless the contrary intention appears:
...
warlike service means service in the Defence Force of a kind determined in writing by the Minister for Defence to be warlike service.
Section 6F Operational service — warlike and non-warlike service
A member of the Defence Force is taken to have been rendering operational service during any period of warlike service or non-warlike service of the member.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a2-veterans-entitlements-act-1986
8A.3 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a3-policy
8A.3.1 General Principles
An eligible person is a person whose first service in the Defence Force began on or before 14 May 1985 and who, as a member of the Defence Force, has rendered warlike service. Future determinations of warlike service will automatically extend DSH eligibility to those whose first service began on or before 14 May 1985.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a3-policy/8a31-general-principles
8A.3.2 Inclusions
Service in North East Thailand (incl Ubon) during any period between 25 June 1965 and 31 August 1968 (both dates inclusive) [for service 31 May 1962 to 24 June 1965 see Eligibility GO 5.3.1].
Service in Vietnam (Southern Zone) during any period between 12 January 1973 and 29 April 1975 (both dates inclusive).
Service in Rwanda and the areas in Uganda (now Democratic Republic of the Congo), Burundi and Tanzania that are not more than 50 kilometres from the border with Rwanda, while assigned for service on Operation Tamar between 25 July 1994 and 16 january 1996.
Service in East Timor (including the territorial sea of Indonesia adjacent to East Timor) on or after 16 September 1999.
Note:Not all service in East Timor has been determined as warlike service. It is necessary to confirm that the service was rendered with:Operation Warden between 16 September 1999 and 10 April 2000,Operation Faber between 16 September 1999 and 23 February 2000,Operation Stabilise between 16 September 1999 and 23 February 2000, Operation Tanager on or after 20 February 2000.
Service in the War on Terrorism (Afghanistan/Diego Garcia) on or after 11 October 2001.
War Artists. Persons who were appointed as official War Artists to the Defence Force in East Timor on or after 25 October 1999 (see Ministerial determination at Eligibility GO 8A.5).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a3-policy/8a32-inclusions
8A.3.3 Exclusions
8A.3.3.1First service after 14 May 1985. A member of the Defence Force whose first service in the Defence Force began after 14 May 1985 is not an eligible person. However, such a person may be eligible for assistance under the Defence Force (Home Loans Assistance) Act 1990 or the Defence Home Ownership Assistance Scheme (DHOAS).
8A.3.3.2Misconduct or misbehavour. A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a3-policy/8a33-exclusions
8A.4 Ministerial determinations of warlike service
The following are copies of the instruments issued by the Defence Force under subsection 5C(1) of the Veterans' Entitlements Act 1986. Accordingly, any member of the Defence Force who enlisted for the first time on or before 14 May 1985 and who served in the specified areas between the specified dates is therefore an eligible person under paragraph 4(1)(ge) of the DSH Act.
North East Thailand (including Ubon)
View Determination signed 4 January 2001
Vietnam (Southern Zone)
View Determination signed 23 December 1997
East Timor (Operation Warden)
View Determination signed 21 June 2000
East Timor (Operation Faber)
View Determination signed 21 June 2000
East Timor (Operation Stabilise)
View Determination signed 21 June 2000
East Timor (Operation Tanager)
View Determination signed 18 February 2000
War on Terrorism – Afghanistan/Diego Garcia (Operation Slipper)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a3-policy/8a4-ministerial-determinations-warlike-service
8A.5 Written Instruments under ss.5R(1) of the VEA
Set out below are copies of the instrument issued by the Minister under subsection ss.5R(1) of the Veterans' Entitlements Act 1986. Accordingly, information contained in these instruments may be used in deciding whether an applicant is an eligible person under the DSH Act in accordance with the 'Best Evidence' policy.
East Timor official war artists
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/8a-warlike-service/8a5-written-instruments-under-ss5r1-vea
9 Excess Credits
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/9-excess-credits
9.1 DSH Legislation
Not applicable.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/9-excess-credits/91-dsh-legislation
9.1.1 Agreement
Clause 9 of Agreement
9 — EXCESS CREDITS
9.1 Provision of Excess Credit Arrangement
Where the Borrower pays to the Bank an amount of Excess Credits then the Bank shall apply the Excess Credits to the Subsidised Advance Loan Account.
9.2 Withdrawals
If at any time the Borrower has Excess Credits the Borrower may at that time withdraw some or all of the Excess Credits from the Subsidised Advance Loan Account (such withdrawal to be made by the means made available by the Bank from time to time, which may not include cheque access).
9.3 Transaction fees on pre 5 January 1998 loans
The Bank may charge a Borrower a transaction fee for withdrawals from or debits to a Subsidised Advance Loan Account established before 5 January 1998 in excess of four (4) for each quarter of each Calendar Year, except that the fee shall be subject to a fifty (50) percent discount as against the equivalent transaction fee charged to its Housing Loan Customers.
9.4 Transaction fees on loans established on or after 5 January 1998
The Bank may charge a Borrower a transaction fee for a withdrawal from or debit to a Subsidised Advance Loan Account established on or after 5 January 1998, except that the fee shall be subject to a fifty (50) percent discount as against the equivalent transaction fee charged to its Housing Loan Customers.
9.5 Other fees
The Bank agrees not to charge any fees to Borrowers in respect of withdrawals or debits made from a Subsidised Advance Loan Account as described in Sub-clause 9.2 which are directly attributable to the Portfolio Asset and/or Subsidised Advance repayment instalments other than transaction fees under Sub-clause 9.3 or 9.4 (as applicable) and taxes or duties imposed by any government on receipts or payments to or from an account or fees referable to those taxes or duties.
9.6 Widow Advances
The Commonwealth acknowledges that:
(a) at some time prior to the Third Supplementary Agreement it requested the Bank not to apply;
and
(b) the Bank has not applied any extra repayments on a Widow Advance or an Advance for Essential Repairs under an Excess Credit arrangement. However, from 17 May 1996 the Bank has, with the agreement of the Commonwealth, applied extra repayments on Widow Advances under an Excess Credit arrangement.
9.7 Advance for Essential Repairs
If a Borrower makes any extra repayments on an Advance for Essential Repairs, the repayment shall be applied in reduction of the balance of the Subsidised Advance Loan Account without penalty to the Borrower.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/9-excess-credits/91-dsh-legislation/911-agreement
9.1.2 Withdrawal of Excess Credits
Amounts may be withdrawn under an excess credit arrangement referred to in Clause 9 of the Agreement for any purpose.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-administration/9-excess-credits/91-dsh-legislation/912-withdrawal-excess-credits
Subsidy Procedures
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures
1 INTRODUCTION
The Standard Letters System was developed to:
(a) provide a more consistent approach nationally to the preparation of routine correspondence;
(b) improve the quality and effectiveness of routine correspondence to assist communication with our clients;
(c) improve resource management by utilising enhanced technology; and
(d) provide staff with a greater degree of job satisfaction.
The standard letters are based on document templates; there are four groups of letters each with their own template and glossaries. Users are able to access each of these groups from a toolbar button..
The Standard Letters System is contained within Word for Windows allowing users to have the full capabilities of the word processor available to tailor the letter they select.
Each DSH base letter requires user manipulation to import the required paragraph variables in order to construct the desired letter. This is mainly achieved using glossaries.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/1-introduction
1 Introduction - General
The purpose of this Part of the General Orders is to provide general guidance and information on procedural matters associated with implementing and administering the policy outlined in the Legislation Interpretation & Policy Parts. It is not intended that this Part be taken to be a comprehensive procedural manual for all tasks undertaken. Rather, Managers and delegated officers are to use their own discretion in such matters. Procedures should be flexible enough to take account of any local arrangements, yet at the same time result in clients receiving uniformly high standards of quality service and advice.
The foregoing Legislation Interpretation & Policy Parts are aimed at achieving a uniformly correct and fair way of dealing with all casework under the Defence Service Homes Act 1918.
In addition to policy considerations, there are some procedural matters which also need to be addressed in a uniformly acceptable way and these matters are set out in this Part.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general
1.1 Certificate of Entitlement - General
An application for a Certificate of Entitlement must be on an approved application form. Because of its legal nature, a Certificate of Entitlement may contain no erasures or amendments. The Certificate of Entitlement is to be issued in triplicate to the applicant with a photocopy retained with the application. The Certificate of Entitlement must be presented to the Bank at the time client applies for relevant assistance.
For instalment relief, the Certificate of Entitlement is sent direct to the Bank via Bank's internal mail system (DSHL Unit, The Mortgage Company, SA BSB 035-892), with a photocopy being retained with the application.
When a Certificate of Entitlement is issued, the following details are required to be noted thereon;
- issue date;
- expiry date;
- full name of entitled person;
- file number (maximum of 15 digits, but currently 13 in use);
- full name of spouse ( or de facto partner from 1 July 2009) who will join the entitled person as joint tenant;
- purpose of the advance;
- maximum amount of the advance;
- maximum term of the advance/relief approved;
- interest rate applicable on the advance;
- conditions (if any) to be met by entitled applicant;
- delegate's name;
- State location of DSH Office issuing the certificate.
A delegate is required to personally sign the certificate.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general/11-certificate-entitlement-general
3.1 Introduction
The legislation makes provision for assistance with repairs or instalment relief, in cases where borrowers are financially incapable of effecting work for the purpose of keeping the property in good order and repair, or maintaining normal monthly instalments. Further details are contained in Entitlement General Orders Chapters 4-7.
One of the criteria specified in s.20 and s.23 for the issue of certificates of entitlement for widow/widower advances and instalment relief is that the applicant is suffering financial hardship - [please see Entitlement GO's Chapter 6].
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/31-introduction
4.1 General Principles
An advance for essential repairs should generally be confined to those essential for the preservation of the property. When processing an application for assistance in respect of repairs, the decision should be based on the borrower's description of repairs required and approximate cost. A technical inspection and report will not normally be requested. However, any charges for Consultants' inspections and associated costs incurred by the applicant in preparing details of the proposal may be included in the total amount of the advance sought.
One of the criteria specified in s.21 for the issue of certificates of entitlement for advances for essential repairs is that bearing the cost of keeping the home in good order and repair would cause serious financial hardship to the person- [please see Entitlement GO's Chapter 6].
Assistance to complete essential repairs is only available where the applicant has already received the maximum advance of $25,000. The interest rate on Advances for Essential Repairs is capped at 6.85%pa and variable at 1.5%pa below the Benchmark Rate while the Benchmark Rate is below 8.35%pa - the same provisions applicable to Additional Advances. The possibility of the applicant obtaining an Additional Advance for repairs without the restriction of having to satisfy the serious financial hardship criteria which apply to applications for Advances for Essential Repairs should be explored and the applicant advised accordingly. In some cases it may be that the applicant would be granted an Additional Advance for part of the repairs cost and the balance as an Advance for Essential Repairs. When explaining the options, it should be pointed out that the limit available for any further advance under the portability arrangements would include the amount of any additional advance that has been made to the person, but would exclude the amount of any advance for essential repairs.
Before repairs are undertaken the borrower should be counselled on the desirability in his/her own interest of minimising continuing charges by making his/her own arrangements for the completion of repairs which are not of a structural nature, perhaps with the assistance of relatives, or friends. He/she should also be advised of any assistance which might be available from reputable and active charitable organisations, such as Apex, Lions, TPI Association etc., in relation to repairs which will not be covered by the essential repairs advance. Other forms of home maintenance assistance, such as those provided by some State Governments might also be an option for the client's consideration.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/4-advances-essential-repairs/41-general-principles
5.1 Notice of appeal to the AAT
Where an application for review of a decision is made to the AAT, ss.29(11) of the Administrative Appeals Tribunal Act 1975 provides for the Registrar or Deputy Registrar of the AAT to notify the decision-maker in writing of the application. Such a notice is sometimes referred to as a s.29 notice or a 29(11). In practice, originals of notices are sent to Legal Services Branch, Canberra, which provides representation for the Department before the AAT. Copies are provided, immediately upon receipt of notices, to the DSH.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/51-notice-appeal-aat
1.2 Certificate of Entitlement - File Numbers
Provision has been made for the file numbers appearing on Certificates of Entitlement to contain a maximum of 15 digits. Presently 12 are used. The new Certificate of Entitlement file number is made up as follows:-
- the first seven digits are the normal 7 digit file number (please see Chapter 2);
- the eighth digit is a check digit;
- the next four digits are the current DSH application number; and
- the last two digits are spare for any future needs.
This file number is essentially an identifier for the Bank.
An example of a file number as it will appear on the Certificate of Entitlement is shown below:-
- 21234562Q001M
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general/12-certificate-entitlement-file-numbers
3.2 Advice to widow/widower on death of purchaser or borrower
Where advice of the death of a purchaser or borrower is received and the deceased is survived by a widow/widower or dependent parent as defined in the Act, a letter of sympathy should be forwarded to the survivor, issuing an invitation to telephone to discuss matters connected with the property and her/his entitlements. Matters to be discussed should include her/his assessment of the condition of the property and outgoings on it and whether she/he will be able to meet those outgoings in full, the details of the Relief policy and the availability of further/additional assistance, including the eligibility status of the widow/widower. Written confirmation of the matters discussed should be sent to the widow/widower at this stage.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/32-advice-widowwidower-death-purchaser-or-borrower
4.2 Issue of Certificate of Entitlement for Essential Repairs
A Certificate of Entitlement for essential repairs should be issued to persons whose physical and financial circumstances prevent them from carrying out the work and who have otherwise done everything possible within their resources to complete the work. Consideration should also be given to the possibility of completing the work with finance from another source or with family assistance. Any amount of funds held in excess credits should be included as part of the applicant's overall financial circumstances measured against the hardship guidelines.
Considerations such as present condition, market value and estimated market value of the property after repairs are carried out would be the concern of the Bank as mortgagee and are not relevant in the decision to issue a certificate of entitlement.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/4-advances-essential-repairs/42-issue-certificate-entitlement-essential-repairs
5.2 Informal review
Immediately a s.29 notice is received, the case to which it relates should be reviewed by a delegate who was not involved in the making of the decision in question. The recommendation of the review, together with the case details, should be provided to the Administration Manager (DHOAS) and a decision will be made as to whether to continue with the appeal or replace the decision with one favouring the appellant.
Where, as a result of this informal review process, a decision in favour of the appellant is made, the Legal Services Branch should be informed immediately so that suitable action can be taken in the AAT to settle the matter.
Where the result of the informal review is a decision not to replace the decision which is the subject of the appeal, the documents are forwarded to Legal Services — Branch, and the review process continues.
As a response to the AAT in the form of a s.37 statement (explained below) must be provided within 28 days of receipt of the s.29 notice, action to prepare and lodge the s.37 statement should proceed irrespective of the outcome of the informal review. If a s.37 were not required, DSH — will be notified of this by an advocate from Legal Services Branch.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/52-informal-review
1.3 Recording of Documentary Evidence
Any original document produced as evidence of service or other document required to establish eligibility for assistance, eg Marriage Certificate, Death Certificate, etc should be photocopied and kept with the application. All original documents returned to an applicant by post should be sent by Certified Mail.
Officers should exercise care to ensure that documents (either originals or photocopies) have not obviously been altered in any way before accepting them as evidence. If there is any doubt, the original should be requested as a precautionary measure.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general/13-recording-documentary-evidence
3.3 Term of Relief to be Approved
In all relief cases ie Widow/Widower Advances and Instalment Relief to Widows/Widowers and others, the amount and term of the advance or the amount and term of the reduced instalment approved is to be specified on the certificate. The general principles contained in Entitlement General Orders 7.1 provide that relief granted shall be reviewed at twelve monthly intervals. In this regard care needs to be exercised in setting the term of the relief approved initially, as there is no legislative provision which enables a review to be conducted within the approval period nor to provide a number of widow/widower advances without corresponding applications.
For instalment relief cases, a term of 12 months would be normally considered appropriate unless evidence suggests a longer term to be more practical in the circumstances. In any case, a relief term should not exceed 2 years.
For cases of widows'/widowers' advances for recurring expenses such as rates, consideration should be given to paying the annual amount by one payment rather than paying four quarterly instalments, an option which is often available. This may enable the widow/widower to take advantage of any discounts applicable to one-time payments and reduce the paperwork on the client, DSH and the Bank in processing four applications, certificates and payments within twelve months. There is no legislative provision to issue a certificate for recurring expenses without a corresponding application.
The term for widow/widower advances would normally be set as the remainder of the term of the current advance although Sub-section 36(1)(b)(ii) provides that a longer term may be determined if appropriate.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/33-term-relief-be-approved
4.3 Term of Essential Repairs Advance to be Approved
Sub-section 17(3)(b) of the Defence Service Homes Act 1918 provides that all certificates of entitlement issued for advances shall specify the maximum term of the advance. The term for Essential Repairs advances would normally be set as the remainder of the term of the current advance, although there is provision for extending the term if necessary under Sub-section 36(1)(b)(ii) of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/4-advances-essential-repairs/43-term-essential-repairs-advance-be-approved
5.3 Section 37 statement
Where a s.29 notice is issued, s.37 of the Administrative Appeals Tribunal Act 1975 requires the maker of the decision to which the notice relates, to provide to the AAT within 28 days of receipt of the notice, a statement of the terms of and reasons for the decision, and copies of the documents held which are relevant to the AAT's review of the decision. Section 68 of the Administrative Appeals Tribunal Act 1975 provides for the s.37 statement to be lodged with the Deputy Registrar at the AAT Registry in the relevant State. The manner in which this information and documentation (known as a s.37 statement) must be provided is detailed below.
A s.37 statement must:
- identify the decision;
- set out the findings on material questions of fact;
- refer to the evidence or other material on which the findings were based;
- give the reasons for the decision;
- identify the decision-maker and the person supplying the reasons if that person is not the maker of the decision under review (eg. if the original decision-maker has left the Department); and
- be accompanied by a copy of every other document that is in the decision-maker's control and is considered by him or her to be relevant to the review of the decision.
It is important that the reasons for a decision, provided to an affected person in relation to an adverse review decision, conform to the requirements of s.37 of the Administrative Appeals Tribunal Act 1975. This will enable that statement of reasons to be provided as the s.37 statement, should the affected person appeal to the AAT.
The statement and documents must include a copy of the application for the review.
The complete set of documents (known as "T" documents) should be arranged as follows:-
- the first document "T1" must be a copy of the application to the AAT for review;
- the second document "T2" must be the s.37 statement;
- all other documents (including those referred to in the s.37 statement) must be arranged in chronological sequence in descending order from the earliest to the latest date. (These documents must include a copy of the decision under review if the original statement of reasons has not been included as "T2").
The statement and documents are to be accompanied by a cover sheet summarising the case, a chronological summary of the main events in the case and an index in which a brief description and the date of each document in its sequence is recorded. Each document is to be identified with an exhibit number commencing with the application for review as "T1" and with succeeding documents bearing "T" numbers in sequence. Each page is to be numbered and the pagination set out in the index.
Two copies of the s.37 statement and "T" documents should be provided to the AAT Registry in the State where the appeal was lodged and one copy sent to the Subsidy Section, Central Office. A further copy should be sent to Legal Services Branch, Canberra, for the Advocate who is to represent the Department in the case. A further four copies should be prepared and held in reserve. These will be requested by the AAT via the Advocate only if the case cannot be resolved between the parties during preparation and has to go to a full tribunal hearing.
Examples of the cover sheet and summary and index pages of a s.37 statement may be seen attached to Central Office Instruction No 2 dated 19 December 1988.
Very occasionally new documents relating to the case will come to notice after the "T" documents and s.37 statement have been submitted to the AAT. These new documents should be drawn to the attention of the Advocate from Compensation and Review Branch handling the case who will lodge them with the Applicant and the Tribunal if need be as supplementary "T" documents.
(In practice, Legal Services Branch prefer to prepare the s.37 statement and “T” documents – a copy of the relevant papers relating to the matter should be referred to the relevant Advocate.)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/53-section-37-statement
1.4 Action to be taken regarding false declaration
Where it appears that an applicant has made a false declaration, the circumstances of the case should be referred through the Administration Manager (DHOAS) to the nominated liaison officer who will discuss the case with the Director of Public Prosecutions Liaison Officer (DPPLO). The DPPLO will assist with the decision as to whether a case is suitable for prosecution. Any action regarding prosecution should follow the guidelines contained in the Benefits Prosecution Guidelines Chapters 2.3, 4, 5, 6 and 7.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general/14-action-be-taken-regarding-false-declaration
3.4 Issue of Certificates of Entitlement - Widows'/Widowers' Advances
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/34-issue-certificates-entitlement-widowswidowers-advances
3.4.1 Repairs
If the advance is for repairs, the certificate is issued as a one-off authorisation with a term normally set as the remainder of the term of the current advance. If further repairs are required at a later date, a fresh application should be completed and processed in the usual way.
An advance for repairs should generally be confined to those essential for the preservation of the property. When processing an application for a widows'/widowers' advance in respect of repairs, details of the repairs required should be obtained from the widow/widower or her/his representative. A technical inspection and report will not normally be requested. However, any charges for Consultants' inspections incurred by the widow in preparing details of the proposal may be included in the total amount of the advance sought.
Before repairs are undertaken the widow/widower should be counselled on the desirability in her/his own interest of minimising continuing charges by making her/his own arrangements for the completion of repairs which are not of a structural nature, perhaps with the assistance of relatives, or friends. She/he should also be advised of any assistance which might be available from reputable and active charitable organisations, such as Apex, Lions, TPI Association etc., in relation to repairs which will not be covered by the widow/widower advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/34-issue-certificates-entitlement-widowswidowers-advances/341-repairs
3.4.2 Recurring Expenses
If the relief previously approved is for the payment of recurring expenses such as rates or insurance, once the certificate has been utilised it cannot be used again nor replaced without a fresh application. It will therefore be necessary for the applicant to re-apply if continuing relief is sought. The amount for payment will be determined by the delegate on reasonable evidence eg. advice from the Westpac Branch or a copy of the rates notice.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/34-issue-certificates-entitlement-widowswidowers-advances/342-recurring-expenses
3.4.3 Advance for road making charges
A Widows'/Widowers' Advance may be granted for the full amount of the estimated cost of road making charges prior to the completion of the work where the road making authority has notified the widow of this estimated cost and the notice is produced.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/34-issue-certificates-entitlement-widowswidowers-advances/343-advance-road-making-charges
4.4 Issue of Certificates of Assignment for Essential Repairs
Where a certificate of entitlement has been issued for an essential repairs advance and the initial/further advance has been assigned, a certificate of assignment may be issued upon application in relation to the essential repairs advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/4-advances-essential-repairs/44-issue-certificates-assignment-essential-repairs
5.4 Representation before the AAT
Decision-makers and authors of s.37 statements will not have to represent themselves before the AAT and normally will not be required to attend preliminary conferences or hearings. The Secretary and Minister will be represented before the AAT, in both preliminary conferences and hearings, by Advocates from the Legal Services Branch who will seek instructions as necessary in relation to any policy advice and the conduct of the matter.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/54-representation-aat
1.5 Marriage of Two Eligible Persons Each in Receipt of an Advance
When advice is received of the marriage [de jure or de facto] of two eligible persons each in receipt of subsidised advances on separate properties, action to cancel one of the subsidies should not be taken as a matter of course. [ss.26.4 and Entitlement GO 3.7.9 refer].
As mentioned in Entitlement GO 3.7.9, this power is discretionary and has been in the legislation well before the insertion of the amendments allowing portability and the pooling of entitlements. Given the pooling provision, and presuming both parties met the entitlement criteria (ie did not own another dwelling etc) at the time they received their Certificates of Entitlement, action to cancel one of the subsidies would not normally be taken. Clients should, however, be made aware of their options should they be contemplating selling either or both of the DSH funded dwellings. Assuming either or both have an entitlement to a further advance, they are:-
- sell one house and use the discharged entitlement to purchase equity in the other under the pooling arrangements;
- sell both houses and pool both entitlements on another.
Before being issued with Certificates of Entitlement under either option, clients would still need to satisfy the other conditions imposed by the legislation, such as continuing service eligibility, non-ownership of other dwelling-houses, and intention to occupy. The final decision is to be left to the applicants, particularly in view of the costs involved.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/1-introduction-general/15-marriage-two-eligible-persons-each-receipt-advance
3.5 Issue of Certificates of Assignment - Widows'/Widowers' Advances
Where a certificate of entitlement has been issued for a widow/widower advance and the initial/further advance has been assigned, a certificate of assignment may be issued upon application in relation to the widow/widower advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/35-issue-certificates-assignment-widowswidowers-advances
5.5 Reconsideration of decision
Should new evidence which warrants a new decision being made in the Appellant's favour come to light between the lodgement of the s.37 statement and the AAT hearing, the case may be conceded and new instructions should be given immediately to the Advocate from Legal Services Branch who will arrange the appropriate disposition of the matter by the Tribunal.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/55-reconsideration-decision
3.6 Issue of Certificates of Entitlement - Instalment Relief - Widows/Widowers & Others
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/36-issue-certificates-entitlement-instalment-relief-widowswidowers-others
3.6.1 Instalment Relief Applications- General
W — here a C — ertificate of Entitlement is issued for instalment relief, it is sent direct to the Bank (the DSHL Unit, The Mortgage Company, SA, BSB 035-892 The covering letter to the applicant should confirm the advice presumably already given by the Bank, that any reduction in the amount of the instalment does not relieve the borrower of the liability to repay the full amount of the debt plus interest. It should be mentioned in the letter that the relief approved is for a specified period only, at the end of which the relief granted will cease. The applicant should be advised that if continuity of relief is likely to be sought, it will be necessary to re-apply for a fresh certificate preferably around three weeks prior to the current relief expiration date. This will enable sufficient time for DSH to process the new request before the existing relief cuts out.
A relief application from a widow/widower may be accepted and processed in anticipation where there is no impediment to the widow/widower becoming established as the sole purchaser or borrower (ie she/he is the surviving joint tenant, or administration of the estate has reached the stage where the deceased purchaser's or borrower's interest in the property may be transferred to the widow/widower as the person beneficially entitled and she/he is otherwise eligible to be established as a purchaser or borrower.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/36-issue-certificates-entitlement-instalment-relief-widowswidowers-others/361-instalment-relief-applications-general
5.6 Preliminary conferences
Before the stage of a formal hearing is reached, there usually will be at least one preliminary conference between the parties, convened by the AAT. The main purposes of a conference (sometimes conducted by telephone) are to:
- identify the issues in dispute;
- attempt to settle the case by negotiation; and
- if the case cannot be settled at the conference level, to ensure that the issues are properly and expeditiously prepared for hearing by the Tribunal.
Where parties reach agreement at a conference or at any point prior to the hearing, a memorandum of agreement is usually drafted and presented to the Tribunal which then makes an Order in those terms if it has the power to do so.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/56-preliminary-conferences
3.7 Periodical review of relief
There is no legislative provision which enables a review of relief to be conducted within the approval period specified on a current certificate of entitlement. When advising a widow/widower or other borrower of the extent and nature of relief granted, she/he should also be informed that she/he is free to re-apply for further relief if necessary at around the time the current relief is due to expire.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/37-periodical-review-relief
5.7 Directions hearings
Directions hearings may be held at any stage in the proceedings at the discretion of the AAT to give directions in relation to any preliminary or jurisdictional problem or in regard to the preparation of the case for hearing.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/57-directions-hearings
3.8 Action on marriage of person receiving Widows'/Widowers' relief
Although it is considered appropriate to withdraw relief due to the obvious change in circumstances on notification of the marriage of a relief recipient, there is no legislative power to do so during the currency of a certificate of entitlement. In view of the lack of power to cancel or withdraw relief, it is imperative that certificates issued for relief purposes specify the period of relief approved in accordance with the time limits imposed by Procedural GO 3.3. This will ensure that relief is provided to those in greatest need, and allows a mechanism to monitor more closely, the appropriateness of the benefit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/38-action-marriage-person-receiving-widowswidowers-relief
5.8 Exchange of documents
Any document created during the preparation of the case for hearing on which either party intends to rely at the hearing must be exchanged between the parties and lodged with the Tribunal.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/58-exchange-documents
3.9 Action on death of person receiving relief
Where an applicant receiving relief dies, the case should be examined immediately and appropriate steps taken to ensure that the Administrator of the Estate is informed that relief will cease at the expiration of the relief term specified on the current certificate.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/39-action-death-person-receiving-relief
5.9 Hearing of application for review
An application is listed for hearing only if it has not been settled at a conference and the parties have complied with the AAT's directions and prepared their cases. After hearing all the evidence and submissions from both parties, the Tribunal usually will adjourn and release the findings at a later date.
The AAT may affirm or vary the decision under review, set it aside and substitute its own decision, or remit the matter to the decision-maker with such directions or recommendations as it thinks fit.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/59-hearing-application-review
3.10 Relief recipient no longer in occupation.
Where an applicant in receipt of relief ceases to occupy the house, the relief continues during the life of the current certificate.
On receipt of a fresh application at the expiration of the current certificate, investigation of the reasons for non-occupancy will be necessary.
There would be circumstances for example, where it may not be possible for the applicant to be in occupation, but where it would be appropriate for DSH to continue relief. Two examples are:-
- where the person has been admitted to a nursing home but cannot afford to pay for repairs, rates, instalments etc on the DSH property, due to the fees payable to the nursing home. Assuming the home remained untenanted in anticipation of the applicant returning on possible discharge from the nursing home, it would be reasonable to continue relief.
and
- where the person's house is in such a bad state of repair that it is dangerous for him/her to remain in the property. As the person may be required to pay rent in the alternative accommodation, it would be appropriate for DSH to provide relief in relation to the DSH house, until it is repaired.
While the intention is that the applicant be in occupation of the DSH house, delegates have a discretion to make decisions based on the merits of each particular case.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/310-relief-recipient-no-longer-occupation
5.10 Action following completion of appeal
In most cases the AAT will reserve its decision and in due course issue a written decision with reasons which will be served upon all parties involved and will include:
- the reasons for the decision;
- the findings on material questions of fact; and
- a reference to the evidence or other material upon which those findings are based.
The Tribunal may sometimes decide to give an oral decision at the conclusion of a hearing. Such a decision is followed by a written order which is served on all parties. The Legal Services Branch will receive the AAT's decision or order when it is made. If the AAT is setting aside the original decision, the Legal Services Branch will liaise with DSH on the question of a possible appeal to the Federal Court within the 28 day appeal period and before proceeding to implement the decision. If no Court appeal is contemplated Legal Services Branch will advise DSH to take action in accordance with the decision and liaise with Legal Services Branch — if any further advice is required.
A list of addresses of AAT Registries is at GO 5.16.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/510-action-following-completion-appeal
3.11 Assigned Advances - Instalment Relief
Instalment relief is not available in the case of assigned advances.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/3-relief-schemes/311-assigned-advances-instalment-relief
5.11 Appeals to the Federal Court
The hearing by the AAT ends the appeal process in the majority of cases although s.44 of the Administrative Appeals Tribunal Act 1975 allows for a further appeal to the Federal Court by either party on points of law. In the rare case of an appeal to the Federal Court on a point of law, the application of the AAT's decision may be stayed by the Court pending its decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/511-appeals-federal-court
5.12 Elements of a statement of reasons
The three essential elements of a statement of reasons are:
- the findings on material questions of fact;
- the evidence or other material upon which the decision is based;
- the reasons for the decision.
Each of these elements is dealt with in detail below.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/512-elements-statement-reasons
5.13 Material facts
The findings on all material questions of fact must be stated. The matter to be included in the statement in this respect may be described as those matters of fact which have to be determined in making the decision.
When determining an application for assistance or an appeal against a refusal of assistance, the following material questions of fact must be addressed:
- what assistance is the person seeking?
- what is the legislative authority for providing that assistance?
- what are the legislative and policy criteria the person must satisfy to obtain that assistance (ie the relevant sections of the Act and policy guidelines)?
- which of those criteria does the person not satisfy and why?
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/513-material-facts
5.14 Evidence on which the decision is based
All the evidence relevant to the determination of questions upon which material facts are based must be referred to. It is sufficient that the evidence or other material be referred to, not set out formally, but references should be sufficiently clear for persons affected to identify the material. This can be done by identifying either the source or the nature of the references (whichever is more informative).
In determinations of applications for assistance the two main categories of evidence are the application and supporting evidence provided by the applicant and the evidence from the DSH investigation.
Where evidence or other material put before a decision maker is conflicting, the reasons for preferring one item of evidence over another should be stated.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/514-evidence-which-decision-based
5.15 Reasons for decision
Every decision should be capable of logical explanation. A statement of reasons should contain all the steps of reasoning necessary for the affected person to understand how the decision was reached and should link the facts and evidence to the decision through that process of reasoning. Each step should be shown as a logical and clear element in a progression to the decision based on full consideration of all the relevant evidence and material.
The legislative and policy criteria relevant to the decision and the conclusion reached on each of those criteria should be clearly stated. As a minimum requirement, the reasons should identify the relevant provisions of the Act and Guidelines by section or part number and content. The delegate should exercise his or her judgement as to whether those provisions should be quoted word for word (this would be the preferred course when citing sections of the Act) or paraphrased, according to the requirements of each case. It is essential to state and link to the facts of the case any element of legislation, policy or judicial precedent which is part of the justification of the decision. It is not sufficient to simply explain the relevant policy in general terms without citing the relevant legislative and manual provisions.
Many of the decisions made by a delegate under the Act necessarily will involve the exercise of a discretion specified in the relevant legislative provision, such as the determination under s.21 of whether the cost of essential repairs would cause a borrower serious financial hardship. In deciding such matters, the delegate must bear in mind that the discretion being exercised is the same as that which would be available to the delegating authority (ie. the Minister or the Secretary) if it was making the decision. In framing reasons, it is therefore important to show that there has been a genuine exercise of any discretionary power.
Where the exercise of that discretion is the subject of a particular Government policy, it is appropriate for the delegate to acknowledge that policy, and to be assisted and guided by it in making a decision, so long as there is no inconsistency or conflict with the relevant legislative provisions. Where such a conflict does exist and the delegate defers to the policy on the matter, it is open to a review authority to decide that there has not been a valid exercise of the power in question. Of course, the delegate should also be satisfied that the application of a particular policy is appropriate to the circumstances of the case being considered.
Where there is more than one reason for making an adverse decision, all such reasons should be given. For example, where an applicant is ineligible for a certificate in relation to an initial advance because of a lack of qualifying service and ownership of another home, both reasons should be stated. This will overcome the possibility of a reviewing authority taking the silence of the decision maker on a particular criterion as an implication that the affected person satisfies that criterion when this may not be the case.
There is no obligation to set the elements of a decision out under formal headings, or to deal with them sequentially, but as an entirety the statement must contain these three elements in a clear and precise form addressing the legislative and policy criteria relevant to the decision and containing all steps of reasoning leading to the decision.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/515-reasons-decision
5.16 State Registries
STATE REGISTRIES
THE ADMINISTRATIVE APPEALS TRIBUNAL
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries
NEW SOUTH WALES
Level 7 City Centre Tower
55 Market Street
SYDNEY NSW 2000 OR
GPO Box 9955 SYDNEY NSW 2001
Ph (02) 9391 2400 (metropolitan area)
1300 366 700 (country areas)
Fax (02) 9283 4881
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/new-south-wales
WESTERN AUSTRALIA
Level 5
111 St Georges Terrace
PERTH W.A. 6 — 848
Ph (09) 9 — 32 — 7 7200 (metropolitan area)
1300 366 700 (country areas)
Fax (08) 9327 7299
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/western-australia
VICTORIA
Level 16
HWT Tower Southgate
40 City Road
MELBOURNE VIC 300 — 6
Ph (03) 9282 8444 (metropolitan area)
1300 366 700 (country areas)
Fax (03) 9282 8480
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/victoria
TASMANIA
Edward Braddon Building
Commonwealth Law Courts
39-41 Davey Street
HOBART TAS 7000
Ph (03) 6232 1712 (metropolitan area)
1300 366 700 (country areas)
Fax (03) 6232 1701
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/tasmania
QUEENSLAND AND NORTHERN TERRITORY
Level 4
Harry Gibbs Building
Commonwealth Law Courts
Corner Tank Street and North Quay
BRISBANE QLD 4000
Ph (07) 3 — 361 30 — 00 (metropolitan area)
1300 366 700 (country areas)
Fax (07) 3361 3001
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/queensland-and-northern-territory
AUSTRALIAN CAPITAL TERRITORY
4 — th Floor
Canberra House
40 Marcus Clarke Street
CANBERRA CITY ACT 260 — 0
Ph (02) 62 — 43 4611 (metropolitan area)
1300 366 700 (country areas)
Fax (02) 6243 4600
_ |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/australian-capital-territory
SOUTH AUSTRALIA
11 — th Floor
Chesser House
91 Grenfell Street
ADELAIDE SA. 5000
Ph (08) 8 — 2 — 0 — 1 0600 (metropolitan area)
1300 366 700 (country areas)
Fax (08) 82010610
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/5-appealablereviewable-decisions/516-state-registries/south-australia
1 Notice of Eligibility, Certificate of Entitlement
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/quality-assurance-standards/1-notice-eligibility-certificate-entitlement
1.1 Timeliness Targets
The quality assurance plan has adopted timeliness targets for the delivery of the following services (all days are calendar days):
Applications for Notices of EligibilityA — ll claims processed within 21 days
where a service check is required
Applications forAll claims without prior conditional approval
Certificates of Entitlementprocessed within 21 days
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/quality-assurance-standards/1-notice-eligibility-certificate-entitlement/11-timeliness-targets
2 Allocation of File Numbers
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/2-allocation-file-numbers
2.4 When File Number Should be Changed/Retained
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/2-allocation-file-numbers/24-when-file-number-should-be-changedretained
2.3.1 Dual Entitlements
Where an applicant has dual entitlements, eg as a veteran and as a widow/widow — er, separate file numbers are to be allocated for each entitlement. (Please see Chapter 11 of Entitlement GO's including Appendix A for guidance on 'once only opportunities' and exceptions for WWII veteran widows/widow — ers.)
If the applicant is currently in receipt of a subsidised advance as the spouse or de facto partner of an eligible person with the eligible person's file number, eg as a survivor of a joint tenancy, then it is necessary to create a new file number and application for the applicant.
If the applicant is currently in receipt of a subsidised advance as an eligible person, eg widow, and already has her own file number, then it is necessary to create a new file number.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/2-allocation-file-numbers/23-new-file-number-when-file-number-exists/231-dual-entitlements
2.4.11 Pooled Use of Entitlements
Each eligible person will be allocated a file number when applying for an Initial Advance. Two file numbers are also allocated where a widow/widower who is also an Australian soldier pools both entitlements.
2.4.11.1 Death of an eligible party. In the event that one of the parties dies, the deceased person's loan will continue because the surviving party automatically becomes the sole owner by survivorship. The other eligible party will, therefore, be repaying both loans and both file numbers will remain active.
2.4.11.2 Transfer cases. When one party's interest is being transferred to the other, the application is to be treated in accordance with Entitlement GO 10.6. Under that GO, each eligible person's loan entitlement is to be protected for individual use. The file numbers allocated to each entitlement remain with the individual.
2.4.11.3 Insurance. Insurance may attach to either file number in pooled use of entitlements cases. In the case of:-
- Death
Where insurance attaches to the file number of a spouse/party that dies, the file number used for insurance purposes would remain unchanged (See GO's 2.4.10.1-2 above).
- Divorce/separation
Where the file number attaching to the insurance relates to the qualifying person who is now not the insured party, the file number for insurance purposes must be changed to the file number of the person who is the insured.
NOTE: It may be possible for two insurance policies to have been assigned the one file number (eg portability/transfers).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/2-allocation-file-numbers/24-when-file-number-should-be-changedretained/2411-pooled-use-entitlements
2.4.13 Insurance-only Clients
There are several categories of insurance-only clients:
- those who have been borrowers and have paid out their loans;
- the existing file number is retained.
- those who are DSH eligible and who have never taken up a loan but wish to take out contents insurance;
- a new file number will be allocated when contents insurance is taken out. This file number is then used if the person later applies for a loan.
- those who are not DSH eligible but wish to take up DSH contents insurance;
- a new file number will be allocated.
- those who are ADFHLAS clients and wish to take up DSH house insurance and/or DSH contents insurance;
- a new file number will be allocated.
NOTE: Persons who have revoked DSH entitlement in favour of the ADFHLA — S Scheme already have a file number.
- those who are not DSH eligible and have existing DSH insurance;
NOTE: These people will be allowed to retain DSH insurance while they remain in the house in respect of which a subsidised advance had been made.
- Where the existing file number relates to an eligible person, a new file number must be allocated to this 'ineligible' person if the eligible person wishes to exercise portability or to take up contents insurance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/subsidy-procedures/2-allocation-file-numbers/24-when-file-number-should-be-changedretained/2413-insurance-only-clients
2 PURPOSE
The Standard Letters System is an important part of the DSH commitment to providing a quality client service. In addition, the use of these letters underpins some of the quality assurance aspects.
Standard letters are designed to improve the quality and effectiveness of routine correspondence and to assist in communicating with our clients. In order to provide a more consistent approach in the preparation of correspondence, these letters should be used at all times where it is appropriate to so do. The extensive use of glossaries provides the System with sufficient flexibility to meet most demands of routine processing.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/2-purpose
3 MAINTENANCE OF SYSTEM
Maintenance of the Standard Letters System will be the responsibility of the DSH National Processing Centre (NPC). Updating of text, either as the result of legislative changes or suggestions will be carried out by the NPC..
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/3-maintenance-system
APPENDIX A List of Standard Letters currently available
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available
APPLICATIONS
Letter Categories
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications
Additional Advance Applications
Outstanding Requirements
Certificate of Entitlement
Certificate of Entitlement – AA Top-Up
Cert. of Entitlement After Conditional Approval
Confirmation of Service after Discharge plus
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/additional-advance-applications
Assignment Applications
Initial Assignment – Outstanding Requirements
Initial Loan - C of E - Assignor
Initial Loan - Assignee's letter
Initial Loan Husband-Wife letter
Portable Assignment – Outstanding Requirements
Portable Loan - C of E - Assignor
Portable Loan - Assignee's letter
Portable loan Husband-Wife letter
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/assignment-applications
Initial Advance Applications
Outstanding Requirements
Outstanding Requirements - Retirement Village
Certificate of Entitlement
Certificate of Entitlement - Retirement Village
C of E after Conditional Approval
Confirmation of Service by DoD - Outstanding Requirements
Confirmation of Service by Comm. Officer - O/Requirements
Confirmation of Service by DoD after Discharge - O/Requirements
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/initial-advance-applications
Further Advance (Portable) Applications
Outstanding Requirements
Outstanding Requirements -Req'd $25000-Two Periods of Servicet
Outstanding Requirements - Retirement Village
Certificate of Entitlement
Certificate of Entitlement - Req'd $25000-Two Periods of Service
Certificate of Entitlement - Retirement Village
Certificate of Entitlement - after Conditional Approval
Confirmation of Service by DoD - Outstanding Requirements
Confirmation of Service by DoD after Discharge - O/Requirements
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/further-advance-portable-applications
Essential Repair Advances - Instalment Relief
Declined E R Cover letter
Declined I R Cover letter
Essential Repairs Advance – Cover Letter
Essential Repairs SOR – Assets
Essential Repairs SOR – Income, Commitments
Instalment Relief – Approval (Applicant)
Instalment Relief – Approval (Westpac)
Instalment Relief SOR – 3.75% Only
Instalment Relief SOR – Assets
Instalment Relief SOR – Income, Commitments
Instalment Relief SOR – Not an Eligible Person
Instalment Relief SOR – Not a Purchaser of Borrower.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/essential-repair-advances-instalment-relief
Widow/Widower Advances
C of E – Widow Advance Top-Up
C of E
Declined Cover Letter
Outgoings – Outstanding Requirements
Repairs – Outstanding Requirements
SOR – Assets
SOR – Income, Commitments
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/widowwidower-advances
Other Letters
Freeform Letter
Advise intention to withdraw
Caravan Park Security
Confirmation of Withdrawal
Follow-up outstanding requirements
Owns Other Home HSL Option
Owns Other Home
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/other-letters
Transfers
C of E – Transfer to Widow/Widower as Beneficiary
C of E existing joint mortgage continue
Certificate of Entitlement (Applicant)
Certificate of Entitlement (Solicitor)
Cover Letter – Not Eligible (Applicant)
Cover Letter – Not Eligible (Solicitor)
Letter to Widow as Beneficiary
Outstanding Requirements (Applicant)
Outstanding Requirements (Solicitor)
SOR – Not an Eligible Person
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/applications/transfers
VARIATIONS
Letter Categories
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/variations
Enquiry
Additional Advance enquiry
Confirmation of Eligibility - except Widow/Widower
Confirmation of Eligibility - Widow/Widower
DSH requirements in event of death (Joint Owners)
DSH requirements in event of death (Sole Owner)
Eligibility Enquiry – Request details from client – send Fact Sheet
Eligibility Enquiry – Discharged, F70 requested
Eligibility Enquiry – Still Serving, D7608 required
Eligibility Enquiry – Widow/Widower – Other Requirements
Loan Enquiry – Send Application Form and Fact Sheet
Portability advice details
Portability Enquiry – DL prior to 9-12-87 (+ further period of service)
Portability Enquiry – DL prior to 9-5-95, term exceeded 25 years
Widow/Widower Options – current loan in Husband's name
Widow/Widower options – current loan in Joint Names
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/variations/enquiry
Estates
Cancellation Assignment
Cancellation
NOTICE of Cancellation
Widow/Widower entitlement – Assigned loan
Widow/Widower entitlement – current loan – joint names – letter to widow
Widow/Widower entitlement – current loan – joint names – letter to Solicitor
Widow/Widower entitlement – loan discharged – letter to widow
Widow/Widower HSL current loan – joint with husband – Elig Person
Widow/Widower HSL current loan – joint with husband – Elig Veteran only
Widow/Widower HSL current loan in husband's name – Elig Person
Widow/Widower HSL current loan in husband's name – Elig Veteran only
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/variations/estates
Other Letters
Arrears – Advice to Applicant
Arrears – Advice to Westpac re provisions of Agreement
Westpac – Account Name Correction
Freeform Letter
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/variations/other-letters
STATEMENTS OF REASONS
Current Loan but no A-A Entitlement
Inel-02 Discharged prior to 7-12-72, no allotment for duty
Inel-03 Nat Service post'72, no allotment, short service, no medical
Inel-04 Reg service prior 17-8-77, less 3 yrs, no medical discharge
Inel-05 Reg service post 17-8-77, Not 6yrs+ no medical no Namibia
Inel-06 Enlisted post 14-5-85, no service in Namibia
Inel-07,8,9,10 & 14 WW2 (incl CMF) to Vietnam
Inel-12 National Service prior 7-12-72, no allotment for duty
Inel-13 Widow of inelig veteran – WW2 (incl CMF)
Inel-15 Part-time service only (Dec '72 to May '85)
Inel-16 Misconduct – Misbehaviour
Inel-17 Other British Commonwealth Forces
Inel-18 Officer Cadet not promoted (post '72)
Inel-19 Non-effective service (Dec'72 to May '85)
Inel 20 Medical discharge but enlisted less than 6 yrs
Owns another home
Revoked Client
S19 No Loan as at 9-12-87
S36 Loan held longer than 25 yrs, and discharge before 9-5-95
Widow Re-married
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-list-standard-letters-currently-available/statements-reasons
APPENDIX B List of Auto Text currently available
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available
Additional Advance Certificate
As you have not fully used your DSH entitlement of $25,000, I have also enclosed a Certificate of Entitlement for an additional advance of $xxxx. New Interest Rate
The further advance and additional advance may be used together (which requires setting up two accounts) or independently, according to your needs.
OR
The further advance and additional advance may be used together, and Westpac will establish one account only. Combined – Single Interest Rate
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/additional-advance-certificate
Additional Advance Entitlement
As you have not fully used your DSH entitlement of $25,000, you may be able to borrow up to $xxxx by way of an additional advance. New Interest Rate
The further advance and additional advance may be used together (which requires setting up two accounts) or independently, according to your needs.
OR
The further advance and additional advance may be used together, and Westpac will establish one account only. Combined – Single Interest Rate
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/additional-advance-entitlement
Advise correct spelling
- Advise the correct spelling of {insert name}
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/advise-correct-spelling
Advice when to occupy
- Advise either an approximate date on which you intend to occupy the home, or a brief explanation of your intention. We must be satisfied that you intend to live in the home.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/advice-when-occupy
Also you will need to (list)
Also you will need to :-
Requirement Marriage Cert
Requirement Stat Dec
Require Spouse Death Cert
Requirement Unanswered Q'ns
Requirement Unsigned App'n
E/Sale—Request Contract
E/Sale—Request StatDec/Letter
E/Sale as prev requested
Advise correct spelling
Advise when to occupy
Ret.Village-evidence reg'd
Ret.Village (Named) lease
Ret.Village(unnamed)lease
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/also-you-will-need-list
As Mr/Mrs has discharged
As {Mr/Mrs Surname} has discharged from the Forces I have requested further details of his/her service from the Department of Defence. This will take about two weeks. In the meantime, you should not enter into any binding commitment on the assumption that {Mr/Mrs Surname} is eligible.
You may assist the processing of your application by providing a copy of {Mr/Mrs Surname}'s Discharge Certificate/Certificate of Service or other documentary evidence of his/her service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/mrmrs-has-discharged
As you have discharged
As you have discharged from the Forces, I have requested further details of your service from the Department of Defence. This will take about two weeks. In the meantime, you should not enter into any binding commitment on the assumption that you are eligible.
You may assist the processing of your application by providing a copy of your Discharge Certificate/Certificate of Service or other documentary evidence of your service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/you-have-discharged
Bridging Finance
You may go ahead with the {purchase, building, enlargement, completion, modification and repair} of the home before receiving your Certificate of Entitlement. You could then use the DSH loan to discharge, or partially discharge, borrowings raised to {buy, build, enlarge, complete, modify and repair} the home. Any borrowings must be secured against this property. If you decide to follow this course, I strongly suggest you contact Westpac first, to determine whether you meet its lending criteria and to discuss financing options.
You cannot use the DSH loan to reimburse your own expenditure if you {buy, build, enlarge, complete, modify and repair} the home without securing a debt over the property.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/bridging-finance
Buy Land-build in 5 yrs
Since you wish to buy land and build a house, the certificate is issued on this basis. However, I am obliged to point out that if you do not complete the house within 5 years of the loan being settled, the subsidy will be cancelled and you will be faced with an increase in the interest rate from the subsidised rate to Westpac's prevailing investment rate. Alternatively, you may obtain finance from another source.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/buy-land-build-5-yrs
Buy-Proposal when home selected
We may insure your home to full replacement value. Please complete and return the enclosed form when you have selected your home, so we can issue a Certificate of Insurance.
You may also insure the contents of your home with DSH. There is an application form in the enclosed Contents Insurance brochure.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/buy-proposal-when-home-selected
CO confirm Mr/Mrs service
Before I can issue you with a Certificate of Entitlement you will have to provide evidence of {Mr/Mrs Surname}'s service in the Forces. Please have his/her Commanding Officer complete the enclosed form and return it to this Office. In the meantime, you should not enter into any binding commitment on the assumption that {Mr/Mrs Surname} is eligible.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/co-confirm-mrmrs-service
CO confirm your service
Before I can issue you with a Certificate of Entitlement you will have to provide evidence of your service. Please have your Commanding Officer complete the enclosed form and return it to this Office. In the meantime, you should not enter into any binding commitment on the assumption that you are eligible.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/co-confirm-your-service
DHA
Please note that the Defence HomeOwner Scheme was introduced for those members of the Forces who enlisted after 14 May 1985. You should contact the Defence Housing Authority regarding that Scheme (Tel 1800 802 763).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/dha
E/Sale as prev requested
- Forward the previously requested information regarding the sale of the home you own.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/esale-prev-requested
E/Sale-Request Contract
- Forward a copy of the Contract, signed by all parties, for the sale of the home you presently own at {insert address of property to be sold} AND, if there are conditions attached to the contract, either:-
- complete and return the enclosed Declaration when these have been satisfied; or
- provide evidence, such as a letter from your Solicitor or Agent, confirming that the contract is unconditional.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/esale-request-contract
E/Sale-Request StatDec/Letter
- Complete the enclosed Declaration when the conditions attached to the Contract for the sale of the home you presently own have been satisfied.
Alternatively, you could provide evidence, such as a letter from your Solicitor or Agent, confirming that the contract is unconditional.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/esale-request-statdecletter
I refer to my letter
I refer to my letter of {insert date} regarding your application for a Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-my-letter
I refer to my letter (HSL)
I refer to my letter of {insert date} regarding your application for a Home Support Loan (HSL) under the Defence Service Homes Act 1918 (DSH Act).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-my-letter-hsl
I refer to my letter of
I refer to my letter of {insert date} concerning your enquiry about your eligibility for a Defence Service Homes (DSH) loan.
I refer to my letter-A/A loan
I refer to my letter of {insert date} regarding your application for an additional Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-my-letter-0
I refer to my letter-furtherloan
I refer to my letter of {insert date} regarding your application for a further Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-my-letter-furtherloan
I refer to my letter-Widow Loan
I refer to my letter of {insert date} regarding your application for a Widow Advance to meet the cost of repairs to your home.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-my-letter-widow-loan
I refer to your app (HSL)
I refer to your application for a Home Support Loan (HSL) under the Defence Service Homes Act 1918 (DSH Act).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-app-hsl
I refer to your app-A/A loan
I refer to your application for an additional Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-app-aa-loan
I refer to your app-further loan
I refer to your application for a further Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-app-further-loan
I refer to your app-Widow Loan
I refer to your application for a Widow Advance to meet the cost of repairs to your home.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-app-widow-loan
I refer to your application
I refer to your application for a Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-application
I refer to your enquiry of
I refer to your enquiry of {insert date} concerning your eligibility for a Defence Service Homes (DSH) loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/i-refer-your-enquiry
If CMF etc, WWII
Also, please advise if at any time during your service you were posted either within or outside Australia for the purpose of serving on active service outside Australia. If so, please provide details and if available, evidence of the posting.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/if-cmf-etc-wwii
If discharged since loan granted
As/If you have discharged from the Forces since you obtained your DSH loan, could you please provide a copy of your Discharge Certificate/Certificate of Service so that I can confirm your entitlement to further DSH assistance. Alternatively, I will have to request details of your service from the Department of Defence. This may take two or three weeks.
As/If you have discharged from the Forces, you should not enter into any binding commitment on the assumption that you are still eligible.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/if-discharged-loan-granted
Interest Rate
The interest rate will be a variable rate set 1.5% below the average standard variable home loan rate (benchmark) calculated monthly, but will not exceed 6.85% per annum, currently 5.57% pa.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/interest-rate
Joint-Spouse last dec'd
Our records indicate that both Mr and Mrs {Surname} are now deceased.
In accordance with the provisions of the Act, it is our intention to cancel the subsidy payable in respect of the subsidised loan secured over the above property. Formal notice of cancellation will be issued to you shortly to take effect from ****. This period of time should be sufficient to make whatever financial arrangements may be necessary before subsidy is cancelled.
The Secretary of the Department of Veterans' Affairs has a discretion not to cancel subsidy in special circumstances. As an example, it is not intended that subsidy should be cancelled where the deceased borrowers are survived by children who are minors, or who have a disability to the extent that they were dependent upon the last surviving parent for their housing needs immediately before his/her death. If you believe that special circumstances exist in this/your case, please advise me in writing within 14 days.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/joint-spouse-last-decd
Limit exclude Ess'l Repairs
Please note that the limit excludes any amount that you have received by way of an Advance for Essential Repairs.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/limit-exclude-essl-repairs
Limit exclude Section 18A
Please note that the limit excludes any amount that you have received by way of a special advance under the former Section 18A of the DSH Act (applies to properties in DSH Group Estates only).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/limit-exclude-section-18a
Limit exclude Widow Adv
Please note that the limit excludes any amount that you have received by way of a Widow Advance.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/limit-exclude-widow-adv
Must confirm Mr/Mrs service
Before I can issue you with a Certificate of Entitlement, I must obtain confirmation of {Mr/Mrs Surname}'s service from the Department of Defence. This may take about two weeks. In the meantime, you should not enter into any binding commitment on the assumption that {Mr/Mrs Surname} is eligible.
You may assist the processing of your application by providing a copy of {Mr/Mrs Surname}'s Discharge Certificate/Certificate of Service or other documentary evidence of his/her service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/must-confirm-mrmrs-service
Must confirm your service
Before I can issue you with a Certificate of Entitlement, I must obtain confirmation of your service from the Department of Defence. This may take about two weeks. In the meantime, you should not enter into any binding commitment on the assumption that you are eligible.
You may assist the processing of your application by providing a copy of your Discharge Certificate/Certificate of Service or other documentary evidence of your service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/must-confirm-your-service
Please note:-
Please note:-
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/please-note
Repayment figures (optional)
The monthly repayment on the further advance (portable loan) would be approx. $xxxx, and the additional advance (if we extend the term to 25 years) would be approx. $xxxx. This gives a total entitlement of $xxxx with monthly repayments of approx. $xxxx.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/repayment-figures-optional
Require Spouse Death Cert
- Forward a copy of your late spouse's Death Certificate.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/require-spouse-death-cert
Requirement Assignment App
- Complete, sign and return the enclosed Application for a Certificate of Assignment.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/requirement-assignment-app
Requirement Marriage Cert
- Forward a copy of your Marriage Certificate.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/requirement-marriage-cert
Requirement Stat Dec
- Complete and return the enclosed Statutory Declaration.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/requirement-stat-dec
Requirement Unanswered Q'ns
- Provide the following information as you did not answer all the questions on the Application Form :
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/requirement-unanswered-qns
Requirement Unsigned App
- Sign the Application on page {Page Number} and return it to this office.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/requirement-unsigned-app
Ret.Village (Named) lease
- Provide a copy of the lease or agreement from {insert RV Name} Retirement Village.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/retvillage-named-lease
Ret.Village(unnamed)lease
- Provide a copy of the lease or agreement for the Retirement Village that you wish to enter.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/retvillageunnamedlease
Ret.Village-evidence reg'd
- Provide written evidence from the Administrators of {insert RV Name} Retirement Village confirming that it is registered under the State Retirement Villages Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/retvillage-evidence-regd
Retirement Villages
Also, Westpac may not be able to secure the loan by a mortgage if you wish to enter a retirement village and may, therefore, require some other form of security. You should discuss your proposal with the Bank as soon as possible and you should not enter into any binding commitment on the assumption that Westpac will approve a loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/retirement-villages
Single/Joint - Vet'n last dec'd
Our records indicate that {Mr/Mrs Surname} is not survived by a spouse.
In accordance with the provisions of the Act, it is our intention to cancel the subsidy payable in respect of the subsidised loan secured over the above property. Formal notice of cancellation will be issued to you shortly to take effect from *****. This period of time should be sufficient to make whatever financial arrangements may be necessary before subsidy is cancelled.
The Secretary of the Department of Veterans' Affairs has a discretion not to cancel subsidy in special circumstances. As an example, it is not intended that subsidy should be cancelled where the deceased borrower is survived by children who are minors, or who have a disability to the extent that they were dependent upon that person for their housing needs immediately before his/her death. If you believe that special circumstances exist in this/your case, please advise me in writing within 14 days.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/singlejoint-vetn-last-decd
Substitution Port. Current Loan
Please approach the Bank direct in regard to the transfer of your current DSH loan to the new property. You will need to give the Bank at least two weeks notice prior to settlement. The Bank should be able to arrange 'substitution' of security and continuation of the subsidised loan account, provided there is no change to the account details. A Certificate of Entitlement is not required for the transfer if the Bank agrees to this arrangement. (See enclosed Portability information sheet.)
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/substitution-port-current-loan
Tenancy - Combined
This Certificate of Entitlement has been issued on the basis that:
(a) your share of the home will be held as joint tenants and will be equal in value to or more than the DSH subsidised loan;
(b) your share and the other share will be held as tenants-in-common.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-combined
Tenancy - Concurrent-other
This Certificate of Entitlement must be used in conjunction with the Certificate issued to {insert name}. You must own the home as tenants-in-common as the Defence Service Homes Act permits only a husband and wife to hold as joint tenants. Since the home will be held as tenants-in-common, the share of each eligible person must be equal in value to or more than the value of that person's DSH subsidised loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-concurrent-other
Tenancy - Concurrent-spouse
This Certificate of Entitlement must be used in conjunction with the Certificate issued to {insert name}. You may own the home as joint tenants or as tenants-in-common. If you are unsure as to which form of tenancy would be suitable for you, legal advice should be sought. If the home is held as tenants-in-common, the share of each eligible person must be equal in value to or more than the value of that person's DSH subsidised loan.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-concurrent-spouse
Tenancy - In Common
This Certificate of Entitlement has been issued on the basis that:
(a) your share of the home will be equal in value to or more than the DSH subsidised loan;
(b) your share and the other share will be held as tenants-in-common.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-common
Tenancy - Joint
This Certificate of Entitlement has been issued on the basis that you will own the home as joint tenants.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-joint
Tenancy - Sole
This Certificate has been issued on the basis that you will be/ are the sole owner of the home.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/tenancy-sole
The following docs enclosed
The following documents are enclosed / returned:
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/following-docs-enclosed
Var.Para. -Bridging Finance
You may go ahead with the {insert A/A purpose} before receiving your Certificate of Entitlement. You could then use the DSH loan to discharge, or partially discharge, borrowings raised for this purpose. Any borrowings must be secured against this property. If you decide to follow this course, I strongly suggest you contact Westpac first, to determine whether you meet its lending criteria and to discuss financing options.
You cannot use the DSH loan to reimburse your own expenditure if you complete the {insert A/A purpose again as above} without securing a debt over the property.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/varpara-bridging-finance
Var.Para. -Term altered
The maximum loan available is ${amount} at a variable interest rate set 1.5% below the average standard variable home loan rate (benchmark) calculated monthly, but will not exceed 6.85% pa. Normally, the loan would be repayable over the balance of the term of your existing loan (ie approx. {term- YEARS and MONTHS (include words)}). In view of your financial circumstances, and as there is discretion in the Act to grant a longer term where appropriate, I have extended the repayment term of the additional advance to 25 years.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/varpara-term-altered
Var.Para -Term balance
The maximum loan available is ${amount} at a variable interest rate set 1.5% below the average standard variable home loan rate (benchmark) calculated monthly, but will not exceed 6.85% pa. The loan is repayable over the balance of the term of your existing loan (ie. approx. {term- YEARS and MONTHS (include words)}).
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/standard-letters/appendix-b-list-auto-text-currently-available/varpara-term-balance
Chapter 8B Non-warlike service
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/chapter-8b-non-warlike-service
8B.1 General Principles
Although non-warlike service does not confer eligibility for Initial Advances, it does confer eligibility for Home Support Advances. Veterans who are among those determined to be on non-warlike service are eligible to apply for certificates of entitlements in relation to Home Support Advances, as are their widows.
Determinations in relation to non-warlike service may be viewed on CLIK.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/chapter-8b-non-warlike-service/8b1-general-principles
9 National Servicemen
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen
9.1 DSH Legislation
The relevant provisions of subsection 4(1) are:
Eligible person means a person who —
(a)is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(h)a national serviceman;
...
National serviceman means a person who is a national serviceman in accordance with section 4AAB;
Section 4AAB Subject to this section, a person is a national serviceman for the purposes of this Act if —
(a)he was, immediately before 7 December 1972, a national serviceman, or a national service officer, for the purposes of the National Service Act 1951-1971 serving in the Regular Army Supplement; and
(b)on or after that date —
(i)he completed the period of service in that Force for which he was to be deemed to have been engaged to serve or for which he was appointed, as the case may be, or
(ii)that service ended by reason of his death or his discharge, or the termination of his appointment, on the ground of invalidity or physical or mental incapacity to perform duties.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/91-dsh-legislation
9.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/92-policy
9.2.1 General Principles
In May 1973 the Defence Service Homes Act 1918 was amended to include as qualifying service, service in the Forces in peacetime. The new service qualifications applied only to members of the Forces who served on or after 7 December 1972. In the case of national servicemen, the period of service was that for which the member was deemed to be engaged to serve.
The Government's decision to extend the benefits of the Scheme to members of the peacetime Forces was part of its policy to abolish conscription into the armed Forces and to fulfil its aim of introducing conditions of service that would attract and retain regular servicemen in peacetime.
The Government regarded the measure as an essential one in establishing an all volunteer force. It decided, as a matter of equity, that eligibility should also be extended to national servicemen serving on 7 December 1972, who voluntarily chose to complete the period of service for which they were engaged to serve. The retention of those national servicemen who chose to remain was seen as valuable in the transition from a partly conscripted army to an all volunteer force.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/92-policy/921-general-principles
9.2.2 Inclusion
An eligible person, is a person who, immediately before 7 December 1972, was a national serviceman or a national service officer serving in the Regular Army Supplement and who on or after that date,
completed the period of service in that Force for which he was deemed to have been engaged or appointed; or
the service ended by reason of his death or discharge on medical grounds.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/92-policy/922-inclusion
9.2.3 Exclusions
A person who was immediately before 7 December 1972 a national serviceman or a national service officer and who subsequently transferred to the Regular Army before completing the statutory national service period of 18 months and completes 18 months continuous service, including the period of service as a national serviceman or a national service officer, does not come within the definition of National serviceman, but he may satisfy the definition of Regular serviceman.
A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour (Please see Eligibility GO 11 for full details). However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/92-policy/923-exclusions
9.2.4 Observations
The National Service Act 1971 reduced the statutory period of national service from two years to eighteen months but made provision for a national serviceman to elect to continue to serve as if the reduction did not apply. In this case the period the national serviceman is deemed to have been engaged to serve shall be deemed to extend up to and include the date of his discharge if he is discharged before the end of the extra six months period. A person who normally would have completed his national service prior to 7 December 1972 but continued to serve in pursuance of this provision in the National Service Act and, on or after that date, was discharged or his appointment terminated on other than medical grounds before completing the additional period of service, therefore comes within the definition of National serviceman in s.4AAB of the Act.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/9-national-servicemen/92-policy/924-observations
10 Regular Servicemen
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen
10.1 DSH Legislation
The relevant provisions of subsection 4(1) are;
Eligible person means a person who —
(a) is an Australian soldier;
...
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
Australian Soldier ... includes
...
(i)a regular serviceman;
...
Regular serviceman means a person who is a regular serviceman in accordance with section 4AAA;
Subsection 4AAA(1) Subject to this section, a person is a regular serviceman for the purposes of this Act if —
(a) he has served on continuous full-time service as a member of the Defence Force, not being service that ended before 7 December 1972, and, during that service, has —
(i)in the case of service that commenced before 17 August 1977 - completed, whether before or after 7 December 1972, 3 years' effective full-time service as such a member; or
(ii)in the case of service that commenced on or after 17 August 1977 - completed a period of 6 years' effective full-time service as such a member, being a period at the expiration of which he continued to render full-time service as such a member otherwise than by reason only of a delay in discharging him or otherwise terminating that service, including a delay for the purpose of the treatment or observation of an illness or injury;
(b) he was engaged to serve as a member of the Defence Force for a period of continuous full-time service of —
(i)in the case of a person so engaged before 17 August 1977 — not less than 3 years; or
(ii)in the case of a person so engaged on or after 17 August 1977 — not less than 6 years,
but that service ended, on or after 7 December 1972, by reason of his death or his discharge on the ground of invalidity or physical or mental incapacity to perform duties; or
(c) he was an officer appointed for continuous full-time service in the Defence Force (other than an officer appointed before 17 August 1977 whose appointment was for a period of continuous full-time service of less than 3 years or an officer appointed on or after 17 August 1977 whose appointment was for a period of continuous full-time service of less than 6 years), but that service ended, on or after 7 December 1972, by reason of his death or the termination of his appointment on the ground of invalidity or physical or mental incapacity to perform duties;
but not if the person's first service in the Defence Force began after 14 May 1985.
Subsection 4AAA(2) For the purposes of paragraph (a) of subsection (1) —
(a) the service of a person as an officer of the Naval Forces undergoing the course of training at the Royal Australian Naval College, and his service after completion of that course, shall be disregarded unless the officer is subsequently promoted to the rank of sub-lieutenant or a higher rank;
(b) the service of a person as a member of the Corps of Staff Cadets of the Military Forces shall be disregarded unless the person is subsequently appointed as an officer of those Forces; and
(c) the service of a person as an Air Cadet of the Air Force shall be disregarded unless the person is subsequently appointed as an officer of that Force.
Subsection 4AAA(2A) For the purposes of paragraph (b) of subsection (1), where a person re-engages to serve as a member of the Defence Force, other than as an officer, for a period of continuous full-time service, he shall be taken to have been engaged on his enlistment to serve until the expiration of the period for which he re-engages.
Subsection 4AAA(2B) For the purposes of paragraph (c) of subsection (1), where an officer commences a period of continuous full-time service immediately after the expiration of a previous period of such service by him, whether as an officer or otherwise, he shall be taken to have been appointed on the commencement of that previous period to serve until the expiration of the later period.
Subsection 4AAA(3) Paragraphs (b) and (c) of subsection (1) do not apply in relation to a discharge or termination of appointment —
(a) that occurred before the person concerned had completed twelve months' effective full-time service; and
(b) the ground for which was invalidity, or physical or mental incapacity to perform duties, caused, or substantially contributed to, by a physical or mental condition that —
(i)existed at the time the person concerned commenced full-time continuous service as a member of the Defence Force; and
(ii)was not aggravated, or was not materially aggravated, by that service.
Subsection 4AAA(4) Paragraph (c) of subsection (1) does not apply in relation to a period of service referred to in paragraph (b) of subsection (6) that was brought to an end by the death, or the termination of the appointment, of the officer concerned.
Subsection 4AAA(5) A member of the Defence Force not on continuous full-time service who has, whether before or after the commencement of this section, commenced continuous full-time service in pursuance of a voluntary undertaking given by him and accepted by the appropriate authority of the Defence Force shall —
(a) if he was an officer on the day on which he so commenced — be deemed, for the purposes of paragraph (c) of subsection (1), to have been appointed as an officer of the Defence Force on that day for service for the period for which he was bound to serve on continuous full-time service; or
(b) if he was a member other than an officer on the day on which he so commenced — be deemed, for the purposes of paragraph (b) of subsection (1), to have been engaged to serve as a member of the Defence Force on that day for service for the period for which he was bound to serve on continuous full-time service.
First service after 14 May 1985
Subsection 4AAA(5A) A person is a regular serviceman for the purposes of this Act if:
(a)the person is covered by paragraph (1)(b) or (c); and
(b) the person's first service in the Defence Force began after 14 May 1985; and
(c) the person's death or discharge from the Defence Force occurred before 19 December 1988; and
(d) a notice of eligibility or a certificate of entitlement has been issued to the person under this Act or regulations made under this Act.
Subsection 4AAA(5B) If a person to whom subsection (5A) applies is dead, the person is taken to have been a regular serviceman immediately before the person's death.
NOTE: This subsection has the effect of making a widow, widower or dependent parent of the person an “ Eligible person” (see definition of eligible person in subsection 4(1)).
Subsection 4AAA(5C) Subsections (5A) and (5B) do not apply to a person who is or has been a subsidised borrower under the Australian Defence Force Home Loan Assistance scheme.
Subsection 4AAA(6) In this section, effective full-time service, in relation to a member of the Defence Force, means any period of continuous full-time service of the member other than —
(a) a period exceeding twenty-one consecutive days during which the member was —
(i)on leave of absence without pay;
(ii)absent without leave;
(iii) awaiting or undergoing trial on a charge in respect of an offence of which he was later convicted; or
(iv)undergoing detention or imprisonment; or
(b)in the case of an officer of the Defence Force who, on his appointment, was a student enrolled in a degree or diploma course at a university or other tertiary educational institution and was required by the appropriate authority of the Defence Force to continue his studies after his appointment — the period of his service during which, by reason of the requirement to engage in his studies or in activities connected with his studies, he was not regarded by the appropriate authority of the Defence Force as rendering effective full-time service.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/101-dsh-legislation
10.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy
10.2.1 General Principles
In May 1973 the Defence Service Homes Act 1918 was amended to include service in the Regular Forces in peacetime as qualifying service. The new qualifications applied only to members of the Forces who served on or after 7 December 1972. It was based on the completion of a period of continuous full-time service of not less than 3 years.
The Government's decision to extend the benefits of the Scheme to members of the peacetime Forces was part of its policy to abolish conscription into the armed Forces and to fulfil its stated aim of introducing conditions of service that would attract and retain regular servicemen in peacetime. The Government regarded the measure as an essential one in establishing an all volunteer force. Due to the itinerant nature of his occupation, it is considered that a regular serviceman is at a disadvantage compared to other members of the community in acquiring a permanent home.
As many servicemen were leaving after the completion of 3 years' service, the legislation was amended, in May 1978, to extend the qualifying period to six years' continuous service plus a commitment to render further continuous service. This amendment was designed to encourage the long-term retention of skilled personnel in the Forces.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy/1021-general-principles
10.2.2 Distinction
10.2.2.1Enlistment before 17 August 1977. A person who enlisted and served as a full-time member of the Defence Force before 17 August 1977, is a regular serviceman if he/she was serving on or after 7 December 1972 and has completed 3 years' effective full-time service.
10.2.2.2Enlistment on or after 17 August 1977. A person who enlisted and served as a full-time member of the Defence Force on or after 17 August 1977, is a regular serviceman if he/she has completed a period of 6 years' effective full-time service provided that, at the expiration of that period, he/she continued to render full-time service as such a member. However, if the member continued to serve because of a delay in discharging him/her or otherwise terminating that service, including a delay for the purpose of treatment or observation of an illness or injury, then the provisions of the legislation have not been met and he/she is not a regular serviceman as defined.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy/1022-distinction
10.2.3 Effective Full-time Service
Means any period of continuous full-time service of a member of the Defence Force other than periods exceeding twenty-one consecutive days in one or more of the following categories:
- leave of absence without pay;
- absent without leave;
- awaiting or undergoing trial on a charge in respect of an offence of which he was later convicted; or
- undergoing detention or imprisonment.
NOTE 1: Separate periods of less than twenty-one days in two or more categories cannot be aggregated. Only continuous periods exceeding twenty-one consecutive days within a category are to be excluded from the total full-time service.
NOTE 2: A period of service which is not effective service as defined in the legislation does not break the continuity of service for the purposes of s.4AAA e.g. an applicant who enlisted before 17 August 1977 and had served a total of three years and thirty-six days but had thirty-six days non effective service during that period may still have his/her eligibility established.
NOTE 3: Where a person re-engages to serve as a member of the Defence Force for a period of continuous full-time service, he/she shall be taken to have engaged on his/her enlistment to serve until the expiration of the period for which he/she re-engages. A similar provision exists for officers.
10.2.3.1Broken Periods of Service. A member of the Forces who is discharged and subsequently re-engages, is not permitted to aggregate his/her periods of service for the purpose of qualifying if there is a break in service of one day or more. However, such a member may qualify by completing effective full-time service as required by the legislation.
NOTE: The following periods of service are not deemed to be effective full-time service unless the specified conditions are met.
10.2.3.2Appointment During Tertiary Studies. That period of service of an officer, who, on his appointment, was a student enrolled in a degree or diploma course at a university or other tertiary educational institution and was required by the appropriate authority of the Defence Force to engage in his studies or activities connected with his studies. This period is not regarded as effective full-time service unless the appropriate authority of the Defence Force has determined that it is effective full-time service.
NOTE: The Department of Defence has advised that all undergraduate service of a member who enlisted after 17 August 1977 is considered to be effective service for DSH purposes, provided the member graduates.
10.2.3.3Officer Cadet Training. Service while undergoing a course of training at the Royal Australian Naval College, as a member of the Corps of Staff Cadets of the Military Forces or as an Air Cadet of the Air Force is not regarded as effective full-time service unless the person graduates as an officer or, in the case of the Navy, is promoted to at least the rank of Sub-lieutenant.
10.2.3.4Students Appointed as Officers. A person appointed as an officer of the Defence Force while a student enrolled in a degree or diploma course at a university or other tertiary educational institution shall not be regarded as a regular serviceman where his or her appointment was bought to an end by his or her death or for medical reasons before the completion of the period of effective full-time service provided in the legislation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy/1023-effective-full-time-service
10.2.4 Inclusions
Qualifying service as a regular serviceman may be established in the following circumstances:
10.2.4.1First Enlistment on or before 14 May 1985. A person whose first enlistment in the Defence Force was on or before 14 May 1985 and who has completed the required period of service. It should be noted that a first enlistment on or before 14 May 1985 enables a person to complete a qualifying period of service at a later date. (Please also see Eligibility GO 10.2.5.1.)
10.2.4.2Service Ended by Death or on Medical Grounds. A person who was engaged to serve as a member of the Defence Force for the relevant period but that service ended, on or after 7 December 1972, by reason of his or her death or discharge on the ground of invalidity or physical or mental incapacity to perform duties. A similar provision exists for officers but please see the qualification Students appointed as officers. Where an applicant claims that a medical condition was a factor which lead to the premature discharge from the Forces contrary to the official reason given by Defence, further investigation and consideration is to be given to the claim and a benevolent approach to determining eligibility is to be followed after considering the following basic question.
'Is it fair to say that physical or mental incapacity for some or all military duties was the factor actuating the military discharge of the person in question?'
It is important to note that persons with 'open ended enlistments' satisfy the minimum 6 years enlistment requirement.
10.2.4.3First Enlistment after 14 May 1985 and Service Ended by Death or on Medical Grounds. A person whose first service in the Defence Force began after 14 May 1985 and who was discharged on invalidity grounds or whose service in the Defence Force ceased by reason of death before completing the minimum period of six years' service, during the period 15 May 1985 to 19 December 1988. This provision applies only to those who have been previously advised of their entitlement and to the surviving widows/widowers and dependent parents of such persons. A further limitation is that the provision will not apply to any person who is or has been a subsidised borrower under the Defence Force (Home Loans Assistance) Act 1990.
10.2.4.4Service in the Reserves. Members in the Reserve or in the Citizen Forces who commenced continuous full-time service in pursuance of a voluntary undertaking given by them and accepted by the appropriate authority of the Defence Force shall have that service constituted as service for the purpose of paragraphs 4AAA(1)(b) and 4AAA(1)(c).
10.2.4.5Transfer from National Service. A person who was a national serviceman or a national service officer and who:
- before completing the statutory national service period of 18 months, transferred to the Regular Army without break of service; and
- completed three years' effective full-time service including the period of service as a national serviceman or a national service officer; and
- the period of effective service did not end before 7 December 1972;
NOTE: A national serviceman or a national service officer who before completing his period of national service is engaged or appointed for continuous full-time service for a period of less than three years, and whose total commitment for service, including the statutory period of national service was not less than three years but who does not complete three years' effective full-time service, does not qualify as a regular serviceman.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy/1024-inclusions
10.2.5 Exclusions
The following circumstances will generally exclude a person from being considered a regular serviceman:
10.2.5.1First enlistment on or before 14 May 1985 but not qualifying service. A person who first enlisted in the Defence Force on or before 14 May 1985 and who has not completed the required period of service in respect of that first or any subsequent enlistment, is not eligible for DSH assistance. If such a person subsequently completes a 'basic service period' covered by the Defence HomeOwner Scheme, eg as a Reservist, the person may apply for DHO assistance. In such cases, a statement may be prepared indicating that the DSH Act does not apply to the person. It is not intended that such persons would have entitlements under both Schemes if the person subsequently completed DSH qualifying service.
10.2.5.2Pre-existing Medical Condition. A person discharged on medical grounds where the medical condition existed when the person commenced continuous full-time service if the discharge or termination of appointment:
- occurred before the completion of 12 months' effective full-time service; and
- the medical condition, was not aggravated, or was not materially aggravated by that service.
However, if an aggravated pre-existing condition led to the person's discharge, the degree of aggravation is to be taken to be material aggravation and the person's eligibility may be established.
10.2.5.3Misconduct or Misbehaviour. A person with otherwise appropriate service may be ineligible if that service ended due to misconduct or misbehaviour. However, this exclusion does not apply to the widow, widower or dependent parent of a person whose service ended due to misconduct or misbehaviour [please see Eligibility GO 11 for full details].
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/10-regular-servicemen/102-policy/1025-exclusions
11 Misconduct or Misbehaviour Discharges
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/11-misconduct-or-misbehaviour-discharges
11.1 DSH Legislation
Subsection 4(2C) Subject to subsection (2D), an Australian soldier who, by reason of his misconduct or misbehaviour —
(a) was discharged from, or otherwise ceased to be a member of, the Naval, Military or Air Forces of Australia; and
(b) is included in a class of members specified in the Schedule to the War Gratuity Act 1945,
shall not be treated as an eligible person for the purposes of this Act, but this subsection shall not prevent a widow, widower or dependent parent of such an Australian soldier being an eligible person.
Subsection 4(2D) Where the relevant misconduct or misbehaviour of an Australian soldier referred to in subsection (2C) consisted only of his absence without leave, the Secretary may treat him as an eligible person for the purposes of this Act if the Secretary, having regard to the quality of his service outside Australia, considers it appropriate to do so.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/11-misconduct-or-misbehaviour-discharges/111-dsh-legislation
11.2 The Schedule to the War Gratuity Act 1945 - Classes of Members Disqualified for War Gratuity
1.Any member —
(a) Who has been absent without leave for a period of thirty days or more and has not, prior to such date as is prescribed in relation to the class of members in which the member is included, surrendered or been apprehended;
(b) Who after such date as is prescribed in relation to the class of members in which the member is included, has absented himself without leave for a continuous period of thirty days or more;
(c) Who is proved to the satisfaction of a prescribed authority to have been discharged or to have had his appointment terminated in consequence of wounds intentionally inflicted by himself or illness intentionally induced by himself;
(d)Who being an officer was, by sentence of court-martial, cashiered or dismissed from His Majesty's service or from the Defence Force or whose commission was cancelled, or whose appointment was terminated, by sentence of court-martial, or who was retired and such retirement was entered in Service records as being on account of an offence or misconduct of any kind committed during his service; or
(e) Who, by reason of any sentence or award of penal servitude, imprisonment or detention imposed on him while on the voyage for service overseas or while in a training camp, a ship or a depot, was unable to join a unit in the field, a ship or a depot (other than a unit or depot to which the member was posted for the purpose of undergoing penal servitude, imprisonment or detention, or a training camp or training depot) unless —
(i)he had, prior to the date of sentence or award, completed a period of overseas qualifying service; and
(ii)in the opinion of a prescribed authority, the circumstances of that service are such as would not justify his being disqualified for war gratuity.
2.Any member of the Naval Forces —
(a) Who has been discharged “Run”;
(b) Who has been dismissed from His Majesty's Service with disgrace;
(c) Who has been dismissed from His Majesty's Service;
(d) Who has been discharged from the Naval Service as “Services no longer required”;
(e) Whose services have been dispensed with on account of misconduct; or
(f) Who has been invalided from the Naval Services for causes due to misconduct or within his control.
3.Any member of the Military Forces —
(a) Who has been, by sentence of court-martial, discharged with ignominy from His Majesty's Service or discharged from the Defence Force;
(b) Who has been discharged for any of the following reasons:
(i)that he had been guilty of misconduct;
(ii)that he had made a false answer on attestation;
(iii)that he was considered unfit for the duties of his corps; or
(iv)that it was considered his services were no longer required,
and such discharge was, and was entered in Service records as being, on account of misconduct or discreditable service;
(c) Who has been discharged for any of the following reasons:
(i)that by reason of numerous convictions he is deemed to be incorrigible;
(ii)that he has been sentenced during his service to penal servitude or imprisonment by a civil court or by a court-martial; or
(iii)that he has been sentenced by a court-martial to detention for a period of six months or more; or
(d) Who has been discharged for any of the following reasons:
(i)that he was found to be not suitable for any military service;
(ii)that he was considered unsuitable for any further military duty; or
(iii)because his services, for any reason considered sufficient by the Military Board, were no longer required,
and such discharge was, and was entered in Service records as being, on account of misconduct or discreditable service, or was because he had been sentenced to death by a civil court during his service.
4.Any member of the Air Force —
(a) Who has been, by sentence of court-martial, discharged with ignominy from His Majesty's Service or discharged from the Defence Force; or
(b) Whose appointment has been terminated or who has been discharged for reasons designated in the authority for termination of appointment or discharge as disciplinary.
4.Any other class prescribed by the Regulations.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/11-misconduct-or-misbehaviour-discharges/112-schedule-war-gratuity-act-1945-classes-members-disqualified-war-gratuity
11.3 Policy
An Australian soldier who, by reason of his misconduct or misbehaviour, was discharged from or otherwise ceased to be a member of the Defence Forces and is included in a class of members specified in the schedule to the War Gratuity Act 1945 shall not be treated as an eligible person for the purposes of the legislation.
However, if the reason for separation from the Forces was not on account of misconduct or misbehaviour, irrespective of whether that reason is included in the schedule, the provisions of ss.4(2C) do not apply.
Where the relevant misconduct or misbehaviour was absence without leave, the delegate may treat the Australian soldier as an eligible person if, having regard to the quality of his service outside Australia, he/she considers it appropriate to do so. Where it is established that the misconduct or misbehaviour was absence without leave, and the Department of Defence has advised that the applicant completed satisfactory service outside Australia, eligibility may be established.
Where the information provided by the Department of Defence indicates that the applicant was discharged from the Forces by reason of misconduct or misbehaviour and he was an Army Officer, Air Force Officer or Airman, the following supplementary information (whichever questions are relevant) should be requested in order to make a determination as to eligibility.
Army Officers
(a)was the person dismissed by court-martial?
(b)was the person retired with a 'misconduct' entry in Service Records?
Air Force
(a) was the person discharged by court-martial?
(b)was the person's discharge designated in the authority as disciplinary?
Delegates do not need details of any individual's behaviour in such instances, as a determination may be made on the strength of the Department of Defence answer to the above questions.
Under no circumstances should other details of an applicant's discharge be sought from the Department of Defence.
Where an application is lodged by a widow, widower or dependent parent of an Australian soldier whose application was or would have been declined in accordance with the provisions of ss.4(2C), the application may be accepted.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/11-misconduct-or-misbehaviour-discharges/113-policy
12 Revocation
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/12-revocation
12.1 DSH Legislation
The provisions of section 4BA are:
Election to Surrender Eligible Status
(1) An eligible person who:
(a) is a member of the Defence Force:
(i) whose first service in the Defence Force began on or before 14 May 1985; or
(ii) whose first service in the Defence Force began after that day but who is covered by paragraph (ga) of the definition of “Australian Soldier” in subsection 4(1); and
(b) is not, and has not at any time been, a borrower, and
(c) does not hold a certificate of entitlement that is in force in relation to subsidy on an initial advance;
may elect to surrender his or her status as an eligible person under this Act.
(2) An election must be:
(a) in writing, signed by the person making it; and
(b) given to the Secretary within the prescribed period.
(3) An election is irrevocable and takes effect on the day on which it is given to the Secretary.
(4) When an election takes effect, the person making it stops being an eligible person for the purposes of this Act.
(5) The Secretary must cause a copy of each election to be given to the Secretary to the Department of Defence.
(6) In this section:
prescribed period means the period of 6 months starting on the day on which this section commences.
The provisions of section 4BB are:
Revocation of election to surrender eligible status
Revocation of election before 1 July 1992
4BB. (1) A person who has elected to surrender his or her status as an eligible person under section 4BA may revoke that election (the surrender election) if:
(a)the person is not and has not been a subsidised borrower under the Home Loans Assistance Act; and
(b)the person gives the Secretary a written notice stating that the person wishes to revoke his or her surrender election; and
(c)the notice is given to the Secretary before 1 July 1992.
Revocation of election before 1 January 1993
(2) A person who has elected to surrender his or her status as an eligible person under section 4BA may revoke that election (the “surrender election”) if:
(a)the person is not and has not been a subsidised borrower under the Home Loans Assistance Act; and
(b)the person gives the Secretary a written notice stating that the person wishes to revoke his or her surrender election; and
(c)the notice is given to the Secretary on or after 1 July 1992 and before 1 January 1993; and
(d)the person satisfies the Secretary that:
(i)the person was not aware before 1 July 1992 that the person's surrender election was revocable; and
(ii)the person would not have made the surrender election if the person had been aware of the matters announced in the statement made by the Minister on 22 August 1991 relating to pooling of entitlements under this Act.
Date of effect of revocation
(3) If a person's surrender election is revoked by a notice under subsection (1) or (2), the revocation takes effect on the day on which the notice is given to the Secretary.
(4) If a person revokes his or her surrender election the Secretary must cause a copy of the notice that revoked the election to be given to the Secretary to the Department of Defence.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/12-revocation/121-dsh-legislation
12.2 Policy
As a consequence of the introduction of the Defence Force (Home Loans Assistance) Act 1990, serving members who had not utilised their DSH eligibility, had dual service eligibility under both the DSH scheme and Australian Defence Force Home Loan Assistance scheme (ADFHLAS), once they had served the statutory qualifying period.
Persons with dual DSH/ADFHLA — S service eligibility were given a once only opportunity to revoke their DSH Entitlement in favour of ADFHLAS (marketed as Defence HomeOwner).
The election period was from 1 March 1991 to 31 August 1991 inclusive. There is no intention to amend the legislation to reopen the opportunity to revoke DSH eligibility.
Those persons who lodged an election to revoke their DSH eligibility, have been recorded on CELS. If an application for a notice of eligibility or a certificate of entitlement is received from a person who has revoked his/her DSH entitlement, the delegate should make the appropriate decision to decline the application and prepare an accompanying statement of reasons.
On 22 August 1991, it was announced that persons eligible for DSH assistance could 'pool' their entitlements. Some persons who had revoked early in the revocation period felt aggrieved by the late announcement. The DSH legislation was amended on 26 June 1992 to enable revocations to be withdrawn.
Persons wishing to withdraw their revocation election were required to notify the Secretary in writing by 30 June 1992. A late notice may have been accepted up to 1 January 1993, provided the Secretary was satisfied of the bona fide's of the claim. In the latter, the Secretary's decision is reviewable, both internally and by the AAT.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/12-revocation/122-policy
13 Dependants
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants
13.1 DSH Legislation
The relevant provisions of Section 4(1) are:
In this Act, unless the contrary intention appears —
Eligible person means a person who —
(a) is an Australian soldier;
(b) is a munition worker;
(c) is a war worker;
(d) is a member of the Young Men's Christian Association who, during the First World War, was accepted for service with and served abroad with the Naval or Military Forces of Australia as a representative of that Association;
(e)has been awarded, in respect of his employment during the First World War, the Australian Mercantile Marine War Zone Badge, or the British Mercantile Marine Medal; and was during such employment domiciled in Australia or a Territory;
(f) after the commencement of the Second World War and before the commencement of the War Service Homes Act 1946, was employed under agreement as master, officer or seaman, or under indenture as apprentice, in sea-going service —
(i)on a ship engaged in trading between a port of a State or Territory and any other port, whether a port of a State or Territory or not; or
(ii)on a ship being a troop transport or hospital ship,
and was, during that employment, domiciled in Australia or a Territory; or
(g) not being a person to whom the last preceding paragraph applies, was, after the commencement of the Second World War and before the commencement of the War Service Homes Act 1946, employed, otherwise than as a member of the Defence Force, in sea-going service on a ship being a ship of war, troop transport or hospital ship, and was, during that employment, domiciled in Australia or a Territory,
and includes a widow, widower or dependent parent of a person specified in any of the paragraphs (a) to (g) of this definition;
widow of a person who has died includes a woman who was a de facto partner of the person immediately before the person died.
This definition of widow in subsection 4(1) of the Defence Service Homes Act 1918 applies in relation to someone whose de facto partner dies on or after the commencement of the amendment to the definition of widow by the Sam-Sex Relationships (Equal Treatment in Commonwealth Laws – General Law Reform) Bill 2008 (1 July 2009). The previous definition (stated below) applies where the (eligible) person dies before 1 July 2009.
Widow, in relation to an eligible person who died after the commencement of section 3 of the Defence Service Homes Amendment Act 1978 (11 November 1978), includes a woman who lived with the eligible person as his wife on a permanent and bona fide domestic basis, although not legally married to him.
widower of a person who has died includes a man who was a de facto partner of the person immediately before the person died.
This definition of widower in subsection 4(1) of the Defence Service Homes Act 1918 applies in relation to someone whose de facto partner dies on or after the commencement of the amendment to the definition of widower by the Sam-Sex Relationships (Equal Treatment in Commonwealth Laws – General Law Reform) Bill 2008 (1 July 2009). The previous definition (stated below) applies where the (eligible) person dies before 1 July 2009.
Widower, in relation to an eligible person who died after the commencement of paragraph 4(d) of the amending Act (19 December 1988), includes a man who lived with the eligible person as her husband on a permanent and bona fide domestic basis, although not legally married to her;
parent: without limiting who is a parent of anyone for the purposes of this Act, a person is the parent of another person if the other person is the product of a relationship the person has or had as a couple with a third person (whether of the same sex or a different sex). For this purpose, the other person cannot be the product of the relationship unless he or she is the biological child of at least one of the person or the third person or was born to a woman in the relationship.
dependent parent (where eligible person died on or after 1 July 2009) means a parent of a person mentioned in paragraphs (a) to (g) of the definition of Eligible person if;
(a) the person so mentioned:
(i) is dead; and
(ii) at the time of death, was not legally married and did not have a de facto partner; and
(b) one of the following subparagraphs applies:
(i) the parent is a widow or widower and was dependent on the person before the person became an eligible person;
(ii) the parent's spouse or de facto partner is so incapacitated as to be unable to contribute materially to that parent's support;
dependent parent (where eligible person dies before 1 July 2009) means a parent of a person mentioned in paragraphs (a) to (g) of the definition of Eligible person if;
(a) the person so mentioned:
(i) is dead; and
(ii) at the time of death, was not legally married; and
(b) one of the following subparagraphs applies:
(i) the parent is a widow or widower and was dependent on the person before the person became an eligible person;
(ii) the parent's husband or wife is so incapacitated as to be unable to contribute materially to that parent's support;
The following Subsections of the Act were repealed under the provisions of the Same-Sex Relationships (Equal Treatment in Commonwealth Laws – General Law Reform) Bill 2008 (with effect from 1 July 2009). They are still applicable where the eligible person died before 1 July 2009:
Subsection 4(3A) A reference in this Act to the wife of a man shall, in relation to any time when a woman is living with him as his wife on a permanent and bona fide domestic basis, although not legally married to him, be read as including a reference to that woman.
Subsection 4(3B) A reference in this Act to the husband of a woman shall, in relation to any time when a man is living with her as her husband on a permanent and bona fide domestic basis, although not legally married to her, be read as including a reference to that man.
Subsection 4(3C) Where the Secretary is of the opinion that a person would, but for a temporary absence or an absence resulting from illness or infirmity, have been living with another person at any time on a permanent and bona fide domestic basis, the first mentioned person shall, for the purposes of this Act, be deemed to have been living with the other person on a permanent and bona fide domestic basis at that time.
Subsection 18(1) Subject to this section, the Secretary shall not issue a certificate of entitlement in relation to subsidy on an advance that a person may seek from the Bank unless satisfied that:
(a)the person is an eligible person, or the spouse or de facto partner of an eligible person who is temporarily or permanently insane;
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants/131-dsh-legislation
13.2 Policy
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants/132-policy
13.2.1 General Principles
The widow/widower of a deceased eligible person is an eligible person in her/his own right. This eligibility arises on the death of the person who performed the qualifying service. This right to entitlement is not affected by a discharge of the deceased person from the Forces due to misconduct.
Where an advance was taken out by the eligible person, with his/her spouse or de facto partner as a joint tenant and the advance was discharged before the eligible person's death, the widow/widower was never a borrower for any reason other than merely because she/he joined in the advance granted to her/his eligible spouse or de facto partner. The widow/widower has eligibility in her/his own right and subject to the entitlement requirements, access to an initial advance.
Where an advance to which the widow/widower was a joint borrower was still current at the time of the eligible person's death, the status of the widow/widower is not affected. In such cases, the widow/widower has eligibility in her/his own right and subject to the entitlement requirements, access to an initial advance. This may be used in respect of the existing home in conjunction with the current loan.
Where an advance was taken out in the sole name of the eligible person, upon the sole borrower's death and the finalisation of the estate, if the widow/widower is the beneficiary she/he has the option to have the property transferred to her/him under the same terms and conditions as the existing loan (this will require the refinancing of the existing loan). If the widow/widower proceeds on this basis, she/he will no longer be entitled to an initial advance (unless she is a Second World War ex-servicewoman listed in ss.4(2AA) or he is a 'veteran widower' of such a person). However, if the property is retained in the name of the sole borrower's estate, the widow/widower would have eligibility in her/his own right and, subject to entitlement requirements, would have access to an initial advance to acquire another home. It is important to counsel widows/widowers in this situation of the advantage, as far as their DSH entitlement is concerned, of retaining the property in the name of deceased spouse's estate until such time as they wish to exercise their own entitlements to acquire another home. (Entitlement GO 11 including Appendix A refers). This advantage needs to be weighed against the fact that while the property remains in the name of the estate, the widow/widower cannot obtain an additional advance nor a widow's/widower's advance because she/he does not own the property and she/he is not a borrower. It is also probable that she/he may not qualify for a rates rebate from the local authority. If she/he wishes, the widow/widower can effect the transfer of the property to her/him by using her/his entitlement to an initial loan to refinance the existing loan and also include the cost of any other purposes for which assistance may be granted.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants/132-policy/1321-general-principles
13.2.2 Inclusions
The following circumstances may enable a dependant to be determined an eligible person:
13.2.2.1Dependent Parent of Deceased Eligible Person. Such a person is an eligible person provided that:
- the deceased eligible person was not legally married and did not have a de facto partner at the time of her/his death; and
- the dependent parent is a widow or widower and was dependent upon the person before the person gained eligibility for a DSH loan; or
- the parent's spouse or de facto partner is so incapacitated as to be unable to contribute materially to that parent's support.
13.2.2.2Spouse of Insane Eligible Person. An application from the spouse or de facto partner of an eligible person may be admitted where there has been a Court Order or Declaration under the relevant legislation, or a medical certificate, that the eligible person is of unsound mind and incapable of managing his or her own affairs.
13.2.2.3De facto Widow. The definition of widow , in relation to an eligible person who dies on or after 11 November 1978 and before 1 July 2009, include — s a woman who lived with the eligible person as his wife on a permanent and bona fide domestic basis although not legally married to him.
13.2.2.4De facto Widower. The definition of widower , in relation to an eligible person who dies on or after 19 December 1988 and before 1 July 2009 include — s a man who lived with the eligible person as her husband on a permanent and bona fide domestic basis although not legally married to her.
Temporary absences, or absences due to illness or infirmity, may be regarded as not constituting a severance of the de facto marriage.
A de facto spouse or widow/widower who meets the statutory requirements is placed in the same position as a de jure (legal) spouse or widow/widower.
The recognition, for the purposes of the legislation, of de facto marriages is not retrospective ie. it does not extend to associations which terminated before the application of the particular section of the legislation, or, in the case of a widow, where the eligible person died before 11 November 1978, or in the case of a widower, where the eligible person died before 19 December 1988 or in the case of a same-sex couple, where the eligible person died before 1 July 2009.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants/132-policy/1322-inclusions
13.2.3 Exclusions
The following circumstances will prevent a dependant from being determined an eligible person:
13.2.3.1Remarriage. On remarriage, a legal [Common Law] widow or widower ceases to come within the definition of widow or widower in s.4 and is no longer an eligible person. The legal marriage of a de facto [Deemed] widow or widower also means that she/he ceases to come within the definition widow or widower. If a legal [Common Law] widow or widower or a de facto [Deemed] widow or widower of an eligible person enters into a de facto relationship she/he continues to be a widow or widower and eligible for assistance until she/he legally remarries.
Where an application for assistance in respect of a particular proposal has been lodged by a widow or widower and a decision that she/he is an eligible person has been made before she/he remarries, she/he is deemed to continue to be such a person with respect to that application notwithstanding her/his remarriage before the date on which assistance is granted.
13.2.3.2Divorce following Remarriage. After remarriage, a subsequent divorce from an ineligible spouse or his/her death, will not restore a widow's or widower's eligibility for a DSH loan as a widow or widower of her/his former eligible spouse. However, the widow or widower may be eligible for a Home Support Loan if the widow/widower is receiving or is eligible for a benefit under the Veterans' Entitlements Act 1986 on the basis of the service of her/his former eligible spouse.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/13-dependants/132-policy/1323-exclusions
14 Miscellaneous
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous
14.1 Documents in Support of Eligibility
Under a “Best Evidence” policy delegates may consider making the best use of other service evidence available apart from 'Requests for Service Details'. A service check does not have to be sent to the Department of Defence as a matter of routine. “Best Evidence” relies on the applicant supplying sufficient information wherever possible for a decision to be made. It also involves obtaining service information from Departmental records — both ADP and hard copy files, if appropriate.
Part III of the Act does not specify how the Secretary determines eligibility. Delegates are, however, required to exercise sound judgement and a duty of care in reaching decisions on cases before them. Over-reliance on the requesting of service checks without considering other forms of evidence is neither commonsense nor good client service.
Eligibility can be determined on evidence provided by applicants and they are to be encouraged to supply any relevant papers at the time of their approach. The evidence provided should consist of unaltered official Defence records and would include, but would not be limited to:
- Discharge Certificates;
- Statements of Service;
- Statements from Commanding Officers;
- Pay Books; and
- Other forms of official and relevant Defence records.
In addition to those records provided by applicants, records held elsewhere in the Department of Veterans' Affairs, such as those in VIEW and Departmental files, may also be used to assist in the eligibility determination process.
- NOTE: The details on Departmental service enquiry screens in some cases may be insufficient to accurately determine eligibility. Another VIEW screen (Client Activity, File Details) will, however, reveal the existence or otherwise of a Departmental file and its current location. Although Departmental files might contain quite a deal of information about clients' service, some service documents may not be easily understood in the context of deciding eligibility under the Defence Service Homes Act 1918. A delay in obtaining access to the file might mean that a service check will better expedite the process. Delegates are therefore expected to use their judgment in these matters.
If the delegate is satisfied, from the information provided, that a person is eligible, he/she can exercise his/her delegation. If the person's eligibility cannot be confirmed, the delegate may ask the person for more information or send a service check to Defence. Where an application is likely to be declined on the evidence available, delegates are to exercise due caution, including requesting service details from Defence if necessary, before making a decision. The importance of obtaining all the pertinent facts in such decisions cannot be over-emphasised given the possibility of later review or appeal.
It is appropriate that a service check be sent to the Department of Defence if, for example, an applicant has served for 6 years 2 days but it is not clear whether the additional service was due to a delay in processing the person's discharge. Where a statement of service is tendered as evidence of service, delegates need to be aware that non-effective service and misconduct discharges if applicable, are not specifically highlighted. Where a statement of service indicates an unusual or uneven period of service, a service check would be considered appropriate. Where a statement of service indicates a neat 3, 6, or 9 years service for example, it is reasonable to assume that the person had satisfactorily completed the period for which he was engaged to serve. A service check to ensure that the discharge was not due to misconduct would not be necessary in such circumstances. Delegates would also be aware that the engagement periods for officers differ from those for 'other ranks' and that the incidence of misconduct terminations of service among officers is minimal. If the total period of service as indicated on the statement is not substantially greater than the required minimum period, a service check should be done to ascertain whether it included any non-effective service. Delegates are to use sound judgement in these matters.
This policy places an onus on the applicant to assist us in making an early decision. It is expected that he/she will provide the necessary information quickly.
Where eligibility is claimed as an Australian Soldier as defined in the legislation, and the applicant is unable to produce any relevant supporting papers it will be necessary to complete a 'Request for Service Details' (Form D7602), and obtain the information from the appropriate office of the Department of Defence. (see Eligibility GOs 14.5 and 14.6 for details of where to write to and standard abbreviations)
Where eligibility is claimed as:
- a munition worker;
- a war worker;
- a member of an approved welfare organisation who was accepted for service with, and who served abroad with, the Defence Force; or
- a person awarded the Australian Mercantile Marine War Zone Badge or the British Mercantile Marine Medal in respect of his employment during the First World War,
the applicant will be required to produce evidence to the satisfaction of the delegate in support of the claim.
Where eligibility is claimed under paragraphs (f) or (g) of the definition of Eligible person in subsection 4(1) of the legislation, the applicant will be required to produce the relevant agreement or indenture under which he/she was employed or such other evidence as the delegate considers necessary in support of the claim.
In the case of a widow/widower of an eligible person:
- Where the relationship was on a de jure (legal) basis - the Marriage Certificate or equivalent documentary evidence should be sighted.
- Where the marriage was on a de facto basis — an appropriate Statutory Declaration as to the permanent and bona fide nature and duration of the relationship would be acceptable.
In the case of a widowed parent of a deceased eligible person who was not legally married at the time of death:
- The delegate will need to make such enquiries as are considered necessary to confirm dependency upon the person specified in the application prior to that person's appointment, enlistment, acceptance or employment, as the case may be.
- In the case of a parent of a deceased eligible person who was not legally married at the time of death:
- Where the parent's spouse or de facto partner is so incapacitated as to be unable to contribute materially to her/his support, the delegate will need to establish that the facts of the case are as claimed.
NOTE: If the applicant has both a de jure (legal) and de facto spouse, it is necessary for each to be incapacitated before eligibility can be established.
In the case of a spouse or de facto partner of a person who is temporarily or permanently insane:
- Where the relationship is on a de jure (legal) basis — the Marriage Certificate or equivalent documentary evidence should be sighted.
- Where the relationship is on a de facto basis — an appropriate Statutory Declaration as to the permanent and bona fide nature and duration of the relationship would be acceptable.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/141-documents-support-eligibility
14.2 Domicile
Under the legislation, 'domiciled' is taken to refer to the country in which a person has voluntarily decided to live with the intention of remaining permanently.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/142-domicile
14.3 Residence
Under the legislation, 'resided' is taken to refer to having lived, with some degree of permanency, in Australia or a Territory before the person's enlistment or appointment as specified in the legislation.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/143-residence
14.4 Evidence of Domicile and Residence
Where the eligibility of a person is based on having been domiciled or having resided in Australia or a Territory, that person will be required to produce such evidence of domicile or residency as the delegate considers necessary.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/144-evidence-domicile-and-residence
14.5 Addresses of Service Records Offices
NAVY |
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SAILORS |
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Able Bodied Seaman |
Leading Seaman |
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Petty Officer |
Chief Petty Officer |
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Warrant Officer |
Department of Defence |
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Navy Records |
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OFFICERS |
QBYN Annex |
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Midshipman |
Sub-Lieutenant |
Russell Offices |
||||
Lieutenant |
Lieutenant Commander |
CANBERRA ACT 2600 |
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Commander |
Captain |
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Commodore |
Rear Admiral |
Tel: 02 6266 5857 |
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Vice Admiral |
Admiral |
Fax: 02 6266 5851 |
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ARMY |
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ALL DISCHARGED MEMBERS and |
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SERVING SOLDIERS |
||||||
Private |
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Lance Corporal |
Lance Bombardier |
Officer-in-Charge |
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Corporal |
Bombardier |
Soldier Career Management Agency |
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Sergeant |
Staff Sergeant |
G.P.O. Box 393 D |
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Warrant Officer Cl 2 |
Warrant Officer Class 1 |
MELBOURNE VIC 3001 |
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SERVING OFFICERS |
Tel: 03 9282 6235 or 9282 5393 Fax: 03 9282 5434 |
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Second Lieutenant |
Lieutenant |
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Captain |
Major |
Department of Defence (Army Office) |
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Lieutenant Colonel |
Colonel |
DLS Supervisor, DOCM–A (R8-8-02 — 1) |
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Brigadier |
Major General |
Russell Offices |
||||
Lieutenant General |
General |
CANBERRA ACT 2600 |
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Tel: 02 6265 6362 Fax: 02 6265 6028 |
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AIR FORCE |
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ALL DISCHARGED MEMBERS and |
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SERVING AIRMEN |
RAAF Records |
|||||
Aircraftman |
Leading Aircraftman |
Queanbeyan |
||||
Corporal |
Sergeant |
Air Force Headquarters |
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Flight Sergeant |
Warrant Officer |
CANBERRA ACT 2600 |
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Tel: 02 6266 5858 Fax: 02 6266 5851 |
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SERVING OFFICERS |
DPO-AF Records |
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Pilot Officer |
Flying Officer |
E-1-26 |
||||
Flight Lieutenant |
Squadron Leader |
Department of Defence (Air Force Office) |
||||
Wing Commander |
Group Captain |
P.O. Box E 33 |
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Air Commodore |
Air Vice Marshal |
Queen Victoria Terrace |
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Air Marshal |
Air Chief Marshal |
CANBERRA ACT 2600 |
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Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/145-addresses-service-records-offices
14.6 Ranks/Titles and Relevant Abbreviations
- [A table showing rank equivalents in the Defence Forces can be found at: http://intranet/vrb/resources/ranks/ranks.html]
TITLESTANDARD
A
ABLE SEAMAN — AB
ACTING SUB-LIEUTENANT — AGSBLT
ADMIRAL — ADML
ADJUTANT — ADJT
ADJUTANT-GENERAL — ADJTGEN
AIR CHIEF MARSHAL — ACM
AIRCRAFTMAN — AC
AIRCRAFTWOMAN — ACW
AIR COMMODORE — AIRCDRE
AIR MARSHAL — AM
AIR VICE MARSHAL — AVM
ARCHBISHOP — ARCHBP
ARCHDEACON — ARCHD
B
BARONESS — BNESS
BISHOP — BISH
BOMBARDIER — BDR
BREVET-COLONEL — BT-COL
BRIGADIER — BRIG
C
CANON — CAN
CAPTAIN — CAPT
CARDINAL — CARD
CAPTAIN (Navy)CAPT RN
CHIEF INSPECTOR — CH INSP
CHIEF PETTY OFFICER — CPO
COLONEL — COL
COMMANDER — CDR
COMMISSIONER — COM
COMMODORE — CDRE
CORPORAL — CPL
D
DEACON — DEACN
DOCTOR — DR
TITLESTANDARD
E
EMERITUS PROFESSOR — EM PROF
ESTATE — EST
F
FATHER — FR
FIELD MARSHAL — FM
FLIGHT SERGEANT — FSGT
FLIGHT LIEUTENANT — FLTLT
FLYING OFFICER — FLGOFF
G
GENERAL — GEN
GENERAL SIR — GEN SIR
GROUP CAPTAIN — GPCAPT
H
HIS EXCELLENCY — HIS EX
HIS HONOUR JUDGE — HIS HON JUDGE
HER HONOUR JUDGE — HER HON JUDGE
(THE) HONOURABLE — HON
HONOURABLE DOCTOR — HON DR
(THE) HONOURABLE MR JUSTICE — HON MR JUST
HONOURABLE SIR — HON SIR
J
JUDGE — JUDGE
L
LADY — LADY
LANCE BOMBARDIER — LBDR
LANCE CORPORAL — LCPL
LEADING AIRCRAFTMAN — LAC
LEADING AIRCRAFTWOMAN — LACW
LEADING SEAMAN — LS
LEADING WRAN — LW
LIEUTENANT — LT
LIEUTENANT COLONEL — LTCOL
LIEUTENANT COLONEL (RETIRED)LTCOL(RET)
LIEUTENANT COMMANDER — LCDR
LIEUTENANT COMMANDER(RETIRED)LCDR(RET)
LIEUTENANT COMMANDER SIR — LCDR SIR
LIEUTENANT GENERAL — LTGEN
TITLESTANDARD
M
MAJOR — MAJ
MAJOR GENERAL — MAJGEN
MAJOR GENERAL SIR — MAJ GEN SIR
MATRON — MATRON
MIDSHIPMAN — MIDN
MISS — MISS
MS — MS
MR — MR
MR AND MRS — MR & MRS
MR... AND MS/MISS...MR... & MS/MISS*
MR JUSTICE — MR JUS
MRS — MRS
* Where initials known for both spouses:MR F & MRS G JONES
Where only one initial known:MR F & MRS JONES
Where surnames differ — MR F KENNEDY & MS G DRUITT
P
PILOT OFFICER — PLTOFF
PRIVATE — PTE
PROFESSOR — PROF
PROFESSOR SIR — PROF SIR
R
REAR ADMIRAL — RADM
REVEREND — REV
REVEREND BROTHER — REV BR
REVEREND CANON — REV CAN
REVEREND DOCTOR — REV DR
REVEREND FATHER — REV FR
REVEREND MR — REV MR
REVEREND PROFESSOR — REV PROF
RIGHT REVEREND — RT REV
RIGHT REVEREND MONSIGNOR — RT REV MON
TITLESTANDARD
S
SECOND LIEUTENANT — 2LT
SERGEANT — SGT
SENATOR — SEN
SIR — SIR
SQUADRON LEADER — SQNLDR
SQUADRON LEADER (RETIRED)SQNLDR(RET)
SQUADRON OFFICER — SQNOFF
STAFF SERGEANT — SSGT
SUB LIEUTENANT — SBLT
SURGEON CAPTAIN — SURGCAPT
SURGEON COMMANDER — SURGCDR
V
(THE) VENERABLE — VEN
VICE ADMIRAL — VADM
VICE ADMIRAL SIR — VADM SIR
W
WARRANT OFFICER — WO
WING COMMANDER — WGCDR
WRAN — WRAN
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/146-rankstitles-and-relevant-abbreviations
14.7 Operational Areas - Schedule 2 of the VEA
VEA sub-section 5(1) and paragraph 5(3)(c)
Description of operational areas |
Period |
Column 1 |
Column 2 |
1. The area of Korea, including the waters contiguous to the coast of Korea for a distance of 185 kilometres seaward from the coast. |
The period from and including 27 June 1950 to and including 19 April 1956 |
2. The area of Malaya, including the waters contiguous to the coast of Malaya for a distance of 18.5 kilometres seaward from the coast. |
The period from and including 29 June 1950 to and including 31 August 1957 |
3. The area comprising the territories of the countries then known as the Federation of Malaya and the Colony of Singapore, respectively. |
The period from and including 1 September 1957 to and including 31 July 1960 |
4. Vietnam (Southern Zone). |
The period from and including 31 July 1962 to and including 11 January 1973 |
5. All that part of the Federation of Malaya contained within the area bounded by a line commencing at the intersection of the western shore of the Federation of Malaya at high-water mark and the boundary between the States of Perlis and Kedah; thence proceeding generally north-easterly along that boundary to its intersection with the railway line from Arau to Penang Tunggal; thence following that railway line generally southerly to its intersection with the northern boundary between the States of Penang and Kedah; thence proceeding along the boundary between those States generally easterly, southerly and westerly to the intersection of the boundaries of the States of Penang, Kedah and Perak; thence following the boundary between the States of Penang and Perak to its intersection with the railway line from Penang Tunggal to Taiping; thence following that railway line generally southerly, easterly and southerly to its intersection with the parallel 4 degrees 51 minutes north latitude; thence proceeding due south in a straight line to the intersection of that line with the parallel 4 degrees 30 minutes north latitude; thence proceeding along that parallel to its intersection with the eastern bank of the Perak River; thence following that bank of that river to its intersection with the parallel 4 degrees 47 minutes north latitude; thence proceeding in a straight line to the intersection of the boundaries of the States of Perak, Kelantan and Pahang; thence proceeding along the boundary between the States of Kelantan and Pahang to its intersection with the meridian 101 degrees 48 minutes east longitude; thence proceeding in a straight line to the intersection of the eastern bank of the Raya River with the eastern bank of the Nenggiri River; thence following that bank of that river to its intersection with the western bank of the Galas River; thence proceeding in a straight line due east to the eastern bank of that river; thence following that bank of that river and the eastern bank of the Kelantan River to its intersection with the eastern shore of the Federation of Malaya at high-water mark; thence following that shore at high-water mark to its intersection with the boundary between the Federation of Malaya and Thailand; thence proceeding along that boundary to the western shore of the Federation of Malaya and Thailand at high-water mark; thence following that shore of the Federation of Malaya at high-water mark to the point of commencement. |
The period from and including 1 August 1960 to and including 16 August 1964 |
6. All that area of land and waters (other than islands and waters forming part of the territory of the Republic of the Philippines) bounded by a line commencing at the intersection of the northern shore of Borneo at high-water mark with the boundary between Kalimantan and Sarawak; thence proceeding generally south-easterly, easterly and northerly along that boundary to its junction with the boundary between Kalimantan and Sabah; thence proceeding generally easterly along that boundary to its intersection with the eastern shore of Borneo at high-water mark; thence proceeding in a straight line easterly to the intersection of the western shore of the island of Sebatik at high-water mark with the boundary between that part of that island that forms part of Sabah and that part of that island that forms part of Kalimantan; thence proceeding generally easterly along that boundary to its intersection with the eastern shore of the island of Sebatik at high-water mark; thence proceeding in a straight line easterly to a point 80.5 metres east (true) of the intersection of the eastern shore of Borneo at high-water mark with the boundary between Kalimantan and Sabah; thence proceeding generally northerly and south-westerly parallel to and at a distance of 80.5 kilometres from the eastern and northern shores, respectively, of Borneo at high-watermark to a point 80.5 kilometres north (true) of the point of commencement; thence proceeding in a straight line southerly to the point of commencement. |
The period from and including8 December 1962 to and including 16 August 1964 |
7. The territories of Malaysia, Brunei and Singapore and the waters adjacent to those countries. |
The period from and including 17 August 1964 to and including 30 September 1967 |
8. All that area of land and waters (other than land or waters forming part of the territory of Cambodia or China) bounded by a line commencing at the intersection of the boundary between Cambodia and Vietnam (Southern Zone) with the shore of Vietnam (Southern Zone) at high-water mark; thence proceeding in a straight line to a point 185.2 kilometres west (true) of that intersection; thence proceeding along an imaginary line parallel to, and at a distance of 185.2 kilometres from, the shore of Vietnam at high-water mark to its intersection with the parallel 21 degrees 30 minutes north latitude; thence proceeding along that parallel westerly to its intersection with the shore of Vietnam at high-water mark; thence following the shore of Vietnam at high-water mark to the point of commencement. |
The period from and including 31 July 1962 to and including 11 January 1973 |
9. The area comprising the United Nations Mandated Territory of Namibia and the area of land extending 400 kilometres out-wards from the borders of Namibia into the adjoining countries of Angola, Zambia, Zimbabwe, Botswana and South Africa (including Walvis Bay). |
The period from and including 18 February 1989 to and including 10 April 1990 |
10. The area comprising the following countries and sea areas: (i) Bahrain, Oman, Qatar, Saudi Arabia, the United Arab Emirates and the Island of Cyprus; (ii) the sea areas contained within the Gulf of Suez, the Gulf of Aqaba, the red Sea, the Gulf of Aden, the Persian Gulf and the Gulf of Oman; the sea area contained within the Arabian Sea north of the boundary formed by joining each of the following points to the next: (A) 20 30' N 70 40' E (B) 14 30' N 67 35' E (C) 8 30' N 60 00' E (D) 6 20' N 53 52' E (E) 5 48' N 49 02' E (iv) the sea area contained within the Suez canal and the Mediterranean Sea east of 30 E |
The period from and including 2 August 1990 to and including 9 June 1991 |
11. The area comprising Iraq and Kuwait. |
The period from and including 23 February 1991 to and including 9 June 1991 |
12. The area comprising Cambodia and the areas in Laos and Thailand that are not more than 50 kilometres from the border with Cambodia. |
The period from and including 20 October 1991 to and including 7 October 1993. |
13.The area comprising the former Yugoslavia. |
The period from and including 12 January 1992 to and including 24 January 1997. |
14.The area comprising Somalia. |
The period from and including 20 October 1992 to and including 30 November 1994. |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/147-operational-areas-schedule-2-vea
14.8 Consolidated list of RAN Ships - VEA coverage - 1950-1972
The 2000/2001 Budget announced the extension of entitlements to Australian Defence Force (ADF) personnel who served in South East Asia from 1955 to 1975. Defence issued instruments that came into effect on 1 January 2001 that included new units and extended eligibility for other units.
Instruments can be found on CLIK in the Legislation Library under 'Service Eligibility Assistant'. Lists of units are also in the History Library of CLIK and in ELMNET. CLIK and ELMNET are kept up to date and should always be used when seeking the latest authoritative lists.
A consolidated list of ships that have coverage under the Veterans' Entitlements Act 1986 (VEA) has been prepared for the period 1950 to 1972. All ships listed in Instruments issued for s.6D and Items 1 to 8 of Schedule 2 are included as well as HMAS Vampire and Quickmatch which are specifically listed in s.6E.
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972
HMAS Anzac
06 Aug 1951 |
17 Oct 1951 |
Korea |
1950-1956 |
DP & QS |
06 Sep 1952 |
26 Jun 1953 |
Korea |
1950-1956 |
DP & QS |
06 Sep 1952 |
26 Jun 1953 |
Japan |
1952-1956 |
DP only |
02 Jul 1955 |
08 Jul 1955 |
Malaya |
1950-1957 |
DP & QS |
24 Nov 1955 |
01 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
02 Dec 1955 |
13 Dec 1955 |
Singapore |
1950-1957 |
DP only |
18 Feb 1956 |
21 Feb 1956 |
Malaya |
1950-1957 |
DP & QS |
22 Feb 1956 |
27 Feb 1956 |
Singapore |
1950-1957 |
DP only |
28 Feb 1956 |
01 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
02 Mar 1956 |
04 Mar 1956 |
Singapore |
1950-1957 |
DP only |
05 Mar 1956 |
10 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
11 Mar 1956 |
14 Mar 1956 |
Singapore |
1950-1957 |
DP only |
15 Mar 1956 |
19 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
06 Jul 1956 |
11 Jul 1956 |
Malaya |
1950-1957 |
DP & QS |
12 Jul 1956 |
15 Jul 1956 |
Singapore |
1950-1957 |
DP only |
16 Jul 1956 |
20 Jul 1956 |
Malaya |
1950-1957 |
DP & QS |
21 Jul 1956 |
24 Jul 1956 |
Singapore |
1950-1957 |
DP only |
25 Jul 1956 |
30 Jul 1956 |
Malaya |
1950-1957 |
DP & QS |
31 Jul 1956 |
06 Aug 1956 |
Singapore |
1950-1957 |
DP only |
07 Aug 1956 |
24 Aug 1956 |
Malaya |
1950-1957 |
DP & QS |
25 Aug 1956 |
25 Aug 1956 |
Singapore |
1950-1957 |
DP only |
26 Aug 1956 |
30 Aug 1956 |
Malaya |
1950-1957 |
DP & QS |
03 Sep 1956 |
14 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
24 Sep 1956 |
29 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
30 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
08 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
14 Dec 1955 |
22 Dec 1956 |
Malaya |
1950-1957 |
DP & QS |
05 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
07 May 1957 |
Malaya |
1950-1957 |
DP & QS |
07 Jun 1957 |
13 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
14 Jun 1957 |
23 Jun 1957 |
Singapore |
1950-1957 |
DP only |
24 Jun 1957 |
09 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
10 Jul 1957 |
12 Jul 1957 |
Singapore |
1950-1957 |
DP only |
12 Jul 1957 |
14 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
15 Jul 1957 |
21 Jul 1957 |
Singapore |
1950-1957 |
DP only |
22 Jul 1957 |
26 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
27 Jul 1957 |
29 Jul 1957 |
Singapore |
1950-1957 |
DP only |
30 Jul 1957 |
31 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
27 Aug 1957 |
27 Aug 1957 |
Singapore |
1950-1957 |
DP only |
01 Sep 1957 |
07 Sep 1957 |
Malaya and Singapore |
1957-1960 |
DP & QS |
11 Dec 1957 |
27 Jan 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
25 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
12 May 1959 |
09 Jun 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Jun 1959 |
17 Aug 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
31 Aug 1959 |
09 Sep 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Sep 1959 |
10 Oct 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
16 Nov 1959 |
05 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
20 May 1968 |
07 Jun 1968 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-anzac
HMAS Arunta
02 Jul 1955 |
27 Jul 1955 |
Singapore |
1950-1957 |
DP only |
28 Jul 1955 |
02 Aug 1955 |
Malaya |
1950-1957 |
DP & QS |
04 Oct 1955 |
08 Oct 1955 |
Malaya |
1950-1957 |
DP & QS |
09 Oct 1955 |
09 Oct 1955 |
Singapore |
1950-1957 |
DP only |
10 Oct 1955 |
27 Oct 1955 |
Malaya |
1950-1957 |
DP & QS |
14 Nov 1955 |
19 Nov 1955 |
Malaya |
1950-1957 |
DP & QS |
20 Nov 1955 |
04 Dec 1955 |
Singapore |
1950-1957 |
DP only |
05 Dec 1955 |
11 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
25 Jan 1954 |
27 Oct 1954 |
Korea |
1950-1956 |
DP & QS |
25 Jan 1954 |
27 Oct 1954 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-arunta
HMAS Bataan
27 Jun 1950 |
06 Jun 1951 |
Korea |
1950-1956 |
DP & QS |
17 Jan 1952 |
25 Sep 1952 |
Korea |
1950-1956 |
DP & QS |
28 Apr 1952 |
25 Sep 1952 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-bataan
HMAS Boonaroo
13 Mar 1967 |
13 Apr 1967 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-boonaroo
HMAS Brisbane
20 Mar 1969 |
13 Oct 1969 |
Vietnam |
1962-1973 |
DP & QS |
16 Mar 1971 |
11 Oct 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-brisbane
HMAS Commonwealth (Establishment)
28 Apr 1952 |
19 Apr 1956 |
Korea |
1950-1956 |
DP & QS |
28 Apr 1952 |
19 Apr 1956 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-commonwealth-establishment
HMAS Condamine
26 Feb 1955 |
02 Nov 1955 |
Korea |
1950-1956 |
DP & QS |
26 Feb 1955 |
02 Nov 1955 |
Japan |
1952-1956 |
DP only |
03 Jul 1952 |
11 Apr 1953 |
Korea |
1950-1956 |
DP & QS |
03 Jul 1952 |
11 Apr 1953 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-condamine
HMAS Culgoa
14 Mar 1953 |
27 Nov 1953 |
Korea |
1950-1956 |
DP & QS |
14 Mar 1953 |
27 Nov 1953 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-culgoa
HMAS Curlew
17 Aug 1964 |
29 Jan 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
03 Oct 1965 |
14 Sep 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-curlew
HMAS Derwent
18 Nov 1964 |
22 Jan 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
27 Jan 1965 |
08 Feb 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
11 Mar 1965 |
21 Apr 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
17 Feb 1966 |
30 Apr 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
26 May 1966 |
13 Jun 1966 |
Vietnam |
1962-1973 |
DP & QS |
08 Jun 1966 |
05 Jul 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
16 Jul 1966 |
03 Aug 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
10 Feb 1969 |
18 Feb 1969 |
Vietnam |
1962-1973 |
DP & QS |
04 Nov 1971 |
08 Nov 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-derwent
HMAS Duchess
19 Jan 1965 |
17 Mar 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
11 Aug 1965 |
25 Sep 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
26 Oct 1965 |
24 Dec 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
04 Jan 1966 |
02 Mar 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
27 May 1965 |
26 Jun 1965 |
Vietnam |
1962-1973 |
DP & QS |
20 Sep 1965 |
03 Oct 1965 |
Vietnam |
1962-1973 |
DP & QS |
18 Nov 1968 |
25 Nov 1968 |
Vietnam |
1962-1973 |
DP & QS |
16 Nov 1969 |
29 Nov 1969 |
Vietnam |
1962-1973 |
DP & QS |
03 Apr 1971 |
08 Apr 1971 |
Vietnam |
1962-1973 |
DP & QS |
17 May 1971 |
01 Jun 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-duchess
HMAS Gull
17 Aug 1964 |
18 Sep 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
07 Jan 1965 |
14 Aug 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
24 Jan 1966 |
14 Sep 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-gull
HMAS Hawk
17 Aug 1964 |
18 Sep 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
07 Jan 1965 |
14 Aug 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
10 Jan 1966 |
14 Sep 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-hawk
HMAS Hobart
07 Mar 1967 |
27 Sep 1967 |
Vietnam |
1962-1973 |
DP & QS |
22 Mar 1968 |
11 Oct 1968 |
Vietnam |
1962-1973 |
DP & QS |
16 Mar 1970 |
09 Oct 1970 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-hobart
HMAS Ibis
23 Aug 1964 |
03 Feb 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-ibis
MV Jeparit (RAN personnel only)
11 Mar 1967 |
21 Apr 1967 |
Vietnam |
1962-1973 |
DP & QS |
28 Apr 1967 |
02 Jun 1967 |
Vietnam |
1962-1973 |
DP & QS |
09 Jun 1967 |
19 Jul 1967 |
Vietnam |
1962-1973 |
DP & QS |
27 Jul 1967 |
04 Sep 1967 |
Vietnam |
1962-1973 |
DP & QS |
13 Sep 1967 |
22 Oct 1967 |
Vietnam |
1962-1973 |
DP & QS |
30 Oct 1967 |
09 Dec 1967 |
Vietnam |
1962-1973 |
DP & QS |
18 Dec 1967 |
26 Jan 1968 |
Vietnam |
1962-1973 |
DP & QS |
09 Feb 1968 |
14 Mar 1968 |
Vietnam |
1962-1973 |
DP & QS |
23 Mar 1968 |
01 May 1968 |
Vietnam |
1962-1973 |
DP & QS |
10 May 1968 |
15 Jun 1968 |
Vietnam |
1962-1973 |
DP & QS |
21 Jun 1968 |
28 Jul 1968 |
Vietnam |
1962-1973 |
DP & QS |
06 Aug 1968 |
13 Sep 1968 |
Vietnam |
1962-1973 |
DP & QS |
22 Sep 1968 |
29 Oct 1968 |
Vietnam |
1962-1973 |
DP & QS |
04 Nov 1968 |
17 Dec 1968 |
Vietnam |
1962-1973 |
DP & QS |
28 Dec 1968 |
05 Feb 1969 |
Vietnam |
1962-1973 |
DP & QS |
14 Mar 1969 |
19 Apr 1969 |
Vietnam |
1962-1973 |
DP & QS |
24 Apr 1969 |
29 May 1969 |
Vietnam |
1962-1973 |
DP & QS |
04 Jun 1969 |
10 Jul 1969 |
Vietnam |
1962-1973 |
DP & QS |
16 Jul 1969 |
25 Aug 1969 |
Vietnam |
1962-1973 |
DP & QS |
07 Sep 1969 |
13 Oct 1969 |
Vietnam |
1962-1973 |
DP & QS |
22 Oct 1969 |
29 Nov 1969 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/mv-jeparit-ran-personnel-only
HMAS Jeparit
19 Dec 1969 |
26 Jan 1970 |
Vietnam |
1962-1973 |
DP & QS |
16 Feb 1970 |
21 Mar 1970 |
Vietnam |
1962-1973 |
DP & QS |
26 Mar 1970 |
06 May 1970 |
Vietnam |
1962-1973 |
DP & QS |
16 May 1970 |
28 Jun 1970 |
Vietnam |
1962-1973 |
DP & QS |
06 Jul 1970 |
12 Aug 1970 |
Vietnam |
1962-1973 |
DP & QS |
18 Aug 1970 |
23 Sep 1970 |
Vietnam |
1962-1973 |
DP & QS |
01 Oct 1970 |
08 Nov 1970 |
Vietnam |
1962-1973 |
DP & QS |
15 Nov 1970 |
23 Dec 1970 |
Vietnam |
1962-1973 |
DP & QS |
04 Jan 1971 |
08 Feb 1971 |
Vietnam |
1962-1973 |
DP & QS |
16 Feb 1971 |
26 Mar 1971 |
Vietnam |
1962-1973 |
DP & QS |
02 Apr 1971 |
07 May 1971 |
Vietnam |
1962-1973 |
DP & QS |
13 May 1971 |
26 Jun 1971 |
Vietnam |
1962-1973 |
DP & QS |
07 Jul 1971 |
08 Aug 1971 |
Vietnam |
1962-1973 |
DP & QS |
20 Aug 1971 |
30 Sep 1971 |
Vietnam |
1962-1973 |
DP & QS |
11 Oct 1971 |
14 Nov 1971 |
Vietnam |
1962-1973 |
DP & QS |
25 Nov 1971 |
31 Dec 1971 |
Vietnam |
1962-1973 |
DP & QS |
10 Jan 1972 |
11 Mar 1972 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-jeparit
HMAS Melbourne
21 Sep 1956 |
28 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
29 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
12 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
05 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
07 May 1957 |
Malaya |
1950-1957 |
DP & QS |
07 Jun 1957 |
13 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
14 Jun 1957 |
21 Jun 1957 |
Singapore |
1950-1957 |
DP only |
22 Jun 1957 |
28 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
17 Mar 1958 |
03 Apr 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Apr 1958 |
13 May 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
07 Apr 1960 |
28 Apr 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
06 May 1960 |
20 May 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
06 Jun 1960 |
16 Jun 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
24 Mar 1961 |
17 Apr 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
28 Feb 1962 |
16 Mar 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Apr 1963 |
08 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
10 May 1963 |
25 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
24 Feb 1965 |
07 Apr 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
21 Apr 1965 |
07 May 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
31 May 1965 |
22 Jun 1965 |
Vietnam |
1962-1973 |
DP & QS |
24 Mar 1966 |
25 Apr 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
25 Apr 1966 |
06 May 1966 |
Vietnam |
1962-1973 |
DP & QS |
25 May 1966 |
09 Jun 1966 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-melbourne
HMAS Murchison
09 May 1951 |
19 Feb 1952 |
Korea |
1950-1956 |
DP & QS |
02 Nov 1953 |
16 Jul 1954 |
Korea |
1950-1956 |
DP & QS |
02 Nov 1953 |
16 Jul 1954 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-murchison
HMAS Parramatta
21 Jun 1962 |
23 Aug 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
10 Sep 1962 |
02 Oct 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
09 May 1963 |
18 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
26 May 1964 |
26 Jun 1964 |
Sarawak, Sabah & Brunei |
1962-1964 |
DP & QS |
24 Feb 1965 |
07 Apr 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
21 Apr 1965 |
06 May 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
11 Jun 1965 |
03 Aug 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
12 Aug 1965 |
01 Sep 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
26 Jul 1966 |
08 Sep 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
25 May 1965 |
14 Jun 1965 |
Vietnam |
1962-1973 |
DP & QS |
05 Apr 1968 |
17 Apr 1968 |
Vietnam |
1962-1973 |
DP & QS |
15 May 1971 |
24 May 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-parramatta
HMAS Perth
02 Sep 1967 |
10 Apr 1968 |
Vietnam |
1962-1973 |
DP & QS |
19 Sep 1968 |
12 Apr 1969 |
Vietnam |
1962-1973 |
DP & QS |
14 Sep 1970 |
08 Apr 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-perth
HMAS Quadrant
03 Jul 1955 |
09 Jul 1955 |
Malaya |
1950-1957 |
DP & QS |
07 Mar 1956 |
14 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
15 Mar 1956 |
21 Mar 1956 |
Singapore |
1950-1957 |
DP only |
22 Mar 1956 |
10 Apr 1956 |
Malaya |
1950-1957 |
DP & QS |
02 Jul 1956 |
02 Jul 1956 |
Singapore |
1950-1957 |
DP only |
21 Sep 1956 |
28 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
29 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
07 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-quadrant
HMAS Queenborough
07 Mar 1956 |
11 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
12 Mar 1956 |
12 Mar 1956 |
Singapore |
1950-1957 |
DP only |
13 Mar 1956 |
14 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
15 Mar 1956 |
21 Mar 1956 |
Singapore |
1950-1957 |
DP only |
22 Mar 1956 |
10 Apr 1956 |
Malaya |
1950-1957 |
DP & QS |
21 Sep 1956 |
28 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
29 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
08 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
21 Dec 1956 |
24 Dec 1956 |
Malaya |
1950-1957 |
DP & QS |
25 Dec 1956 |
29 Dec 1956 |
Singapore |
1950-1957 |
DP only |
30 Dec 1956 |
11 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
12 Jan 1957 |
13 Jan 1957 |
Singapore |
1950-1957 |
DP only |
14 Jan 1957 |
18 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Jan 1957 |
19 Jan 1957 |
Singapore |
1950-1957 |
DP only |
20 Jan 1957 |
20 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
21 Jan 1957 |
21 Jan 1957 |
Singapore |
1950-1957 |
DP only |
22 Jan 1957 |
25 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
26 Jan 1957 |
29 Jan 1957 |
Singapore |
1950-1957 |
DP only |
30 Jan 1957 |
04 Feb 1957 |
Malaya |
1950-1957 |
DP & QS |
06 Mar 1957 |
19 Mar 1957 |
Malaya |
1950-1957 |
DP & QS |
20 Mar 1957 |
29 Mar 1957 |
Singapore |
1950-1957 |
DP only |
02 Apr 1957 |
04 Apr 1957 |
Singapore |
1950-1957 |
DP only |
30 Mar 1957 |
11 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
12 Apr 1957 |
14 Apr 1957 |
Singapore |
1950-1957 |
DP only |
15 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
07 May 1957 |
Malaya |
1950-1957 |
DP & QS |
14 Jun 1957 |
17 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
18 Jun 1957 |
21 Jun 1957 |
Singapore |
1950-1957 |
DP only |
21 Jun 1957 |
02 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
05 Feb 1959 |
01 Mar 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
08 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
25 Feb 1960 |
25 Mar 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
04 Apr 1960 |
20 Apr 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
09 May 1960 |
20 May 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
27 May 1960 |
05 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
24 Mar 1961 |
17 Apr 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
22 Apr 1961 |
14 May 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
24 Jun 1961 |
06 Jul 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
06 Mar 1962 |
19 Mar 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
28 Sep 1962 |
31 Oct 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
08 Nov 1962 |
01 Dec 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
05 Dec 1962 |
22 Dec 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
04 Feb 1963 |
16 Feb 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
27 Jan 1963 |
06 Feb 1963 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-queenborough
HMAS Quiberon
17 Mar 1958 |
03 Apr 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
13 Aug 1958 |
05 Sep 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
20 Nov 1958 |
23 Jan 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
27 Jan 1959 |
01 Mar 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
08 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Jun 1960 |
08 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
15 Jul 1960 |
31 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
01 Aug 1961 |
13 Aug 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
12 Sep 1961 |
21 Sep 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
24 Sep 1961 |
28 Oct 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
22 Nov 1961 |
07 Dec 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
28 Sep 1962 |
31 Oct 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
08 Nov 1962 |
01 Dec 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
06 Dec 1962 |
18 Dec 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
04 Feb 1963 |
16 Feb 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
27 Feb 1963 |
06 Feb 1963 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-quiberon
HMAS Quickmatch
07 Mar 1956 |
14 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
15 Mar 1956 |
21 Mar 1956 |
Singapore |
1950-1957 |
DP only |
22 Mar 1956 |
07 Apr 1956 |
Malaya |
1950-1957 |
DP & QS |
21 Sep 1956 |
28 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
29 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
08 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
21 Dec 1956 |
24 Dec 1956 |
Malaya |
1950-1957 |
DP & QS |
25 Dec 1956 |
29 Dec 1956 |
Singapore |
1950-1957 |
DP only |
30 Dec 1956 |
09 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
10 Jan 1957 |
10 Jan 1957 |
Singapore |
1950-1957 |
DP only |
11 Jan 1957 |
11 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
12 Jan 1957 |
13 Jan 1957 |
Singapore |
1950-1957 |
DP only |
14 Jan 1957 |
18 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Jan 1957 |
21 Jan 1957 |
Singapore |
1950-1957 |
DP only |
22 Jan 1957 |
25 Jan 1957 |
Malaya |
1950-1957 |
DP & QS |
26 Jan 1957 |
29 Jan 1957 |
Singapore |
1950-1957 |
DP only |
30 Jan 1957 |
06 Feb 1957 |
Malaya |
1950-1957 |
DP & QS |
06 Mar 1957 |
26 Mar 1957 |
Malaya |
1950-1957 |
DP & QS |
27 Mar 1957 |
03 Apr 1957 |
Singapore |
1950-1957 |
DP only |
04 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
07 May 1957 |
Malaya |
1950-1957 |
DP & QS |
07 Jun 1957 |
16 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
17 Jun 1957 |
21 Jun 1957 |
Singapore |
1950-1957 |
DP only |
21 Jun 1957 |
29 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
24 Sep 1958 |
06 Nov 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
20 Nov 1958 |
08 Dec 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
26 Nov 1959 |
24 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
02 Jan 1960 |
20 Feb 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Feb 1960 |
06 Mar 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
30 Oct 1960 |
14 Dec 1960 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Jan 1961 |
24 Jan 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
02 Feb 1961 |
10 Mar 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
14 Mar 1961 |
27 Mar 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
30 Nov 1961 |
22 Dec 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Jan 1962 |
25 Jan 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
25 Jan 1962 |
29 Jan 1962 |
Vietnam 1962 |
1962 |
DP only |
29 Jan 1962 |
24 Feb 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
02 Mar 1962 |
27 Mar 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-quickmatch
HMAS Shoalhaven
27 Jun 1950 |
22 Sep 1950 |
Korea |
1950-1956 |
DP & QS |
17 Jul 1954 |
16 Mar 1955 |
Korea |
1950-1956 |
DP & QS |
17 Jul 1954 |
16 Mar 1955 |
Japan |
1952-1956 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-shoalhaven
HMAS Snipe
17 Aug 1964 |
29 Jan 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
19 Jul 1965 |
14 Sep 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-snipe
HMAS Stuart
16 May 1967 |
08 Jun 1967 |
Vietnam |
1962-1973 |
DP & QS |
25 Jan 1968 |
05 Feb 1968 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-stuart
HMAS Supply
07 Mar 1963 |
30 Mar 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
10 May 1963 |
25 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
24 Feb 1965 |
03 Apr 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
22 Apr 1965 |
07 May 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
12 May 1965 |
24 May 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
31 May 1965 |
22 Jun 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
24 Mar 1966 |
11 May 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
26 May 1966 |
26 Jun 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-supply
HMAS Swan
04 Oct 1971 |
14 Oct 1971 |
Vietnam |
1962-1973 |
DP & QS |
06 Dec 1971 |
11 Dec 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-swan
HMAS Sydney
31 Aug 1951 |
22 Feb 1952 |
Korea |
1950-1956 |
DP & QS |
27 Oct 1953 |
02 Jun 1954 |
Korea |
1950-1956 |
DP & QS |
27 Oct 1953 |
02 Jun 1954 |
Japan |
1952-1956 |
DP only |
21 Sep 1956 |
28 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
29 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
13 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
24 May 1964 |
26 Jun 1964 |
Sarawak, Sabah & Brunei |
1962-1964 |
DP & QS |
27 May 1965 |
26 Jun 1965 |
Vietnam |
1962-1973 |
DP & QS |
14 Sep 1965 |
20 Oct 1965 |
Vietnam |
1962-1973 |
DP & QS |
24 Apr 1966 |
18 May 1966 |
Vietnam |
1962-1973 |
DP & QS |
25 May 1966 |
11 Jun 1966 |
Vietnam |
1962-1973 |
DP & QS |
08 Apr 1967 |
22 Apr 1967 |
Vietnam |
1962-1973 |
DP & QS |
28 Apr 1967 |
12 May 1967 |
Vietnam |
1962-1973 |
DP & QS |
19 May 1967 |
14 Jun 1967 |
Vietnam |
1962-1973 |
DP & QS |
20 Dec 1967 |
03 Jan 1968 |
Vietnam |
1962-1973 |
DP & QS |
17 Jan 1968 |
16 Feb 1968 |
Vietnam |
1962-1973 |
DP & QS |
27 Mar 1968 |
26 Apr 1968 |
Vietnam |
1962-1973 |
DP & QS |
21 May 1968 |
13 Jun 1968 |
Vietnam |
1962-1973 |
DP & QS |
13 Nov 1968 |
28 Nov 1968 |
Vietnam |
1962-1973 |
DP & QS |
08 Feb 1969 |
25 Feb 1969 |
Vietnam |
1962-1973 |
DP & QS |
08 May 1969 |
30 May 1969 |
Vietnam |
1962-1973 |
DP & QS |
17 Nov 1969 |
05 Dec 1969 |
Vietnam |
1962-1973 |
DP & QS |
16 Feb 1970 |
05 Mar 1970 |
Vietnam |
1962-1973 |
DP & QS |
21 Oct 1970 |
12 Nov 1970 |
Vietnam |
1962-1973 |
DP & QS |
15 Feb 1971 |
04 Mar 1971 |
Vietnam |
1962-1973 |
DP & QS |
26 Mar 1971 |
08 Apr 1971 |
Vietnam |
1962-1973 |
DP & QS |
13 May 1971 |
01 Jun 1971 |
Vietnam |
1962-1973 |
DP & QS |
20 Sep 1971 |
16 Oct 1971 |
Vietnam |
1962-1973 |
DP & QS |
26 Oct 1971 |
18 Nov 1971 |
Vietnam |
1962-1973 |
DP & QS |
24 Nov 1971 |
17 Dec 1971 |
Vietnam |
1962-1973 |
DP & QS |
14 Feb 1972 |
09 Mar 1972 |
Vietnam |
1962-1973 |
DP & QS |
01 Nov 1972 |
30 Nov 1972 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-sydney
HMAS Teal
23 Aug 1964 |
03 Feb 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-teal
HMAS Tobruk
31 Aug 1951 |
22 Feb 1952 |
Korea |
1950-1956 |
DP & QS |
03 Jun 1953 |
12 Feb 1954 |
Korea |
1950-1956 |
DP & QS |
03 Jun 1953 |
12 Feb 1954 |
Japan |
1952-1956 |
DP only |
02 Jul 1955 |
08 Jul 1955 |
Malaya |
1950-1957 |
DP & QS |
24 Nov 1955 |
01 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
02 Dec 1955 |
09 Dec 1955 |
Singapore |
1950-1957 |
DP only |
10 Dec 1955 |
11 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
12 Dec 1955 |
13 Dec 1955 |
Singapore |
1950-1957 |
DP only |
14 Dec 1955 |
15 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
16 Dec 1955 |
20 Dec 1955 |
Singapore |
1950-1957 |
DP only |
21 Dec 1955 |
30 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
31 Dec 1955 |
03 Jan 1956 |
Singapore |
1950-1957 |
DP only |
04 Jan 1956 |
09 Jan 1956 |
Malaya |
1950-1957 |
DP & QS |
18 Feb 1956 |
21 Feb 1956 |
Malaya |
1950-1957 |
DP & QS |
22 Feb 1956 |
26 Feb 1956 |
Singapore |
1950-1957 |
DP only |
27 Feb 1956 |
01 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
02 Mar 1956 |
05 Mar 1956 |
Singapore |
1950-1957 |
DP only |
06 Mar 1956 |
10 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
11 Mar 1956 |
14 Mar 1956 |
Singapore |
1950-1957 |
DP only |
15 Mar 1956 |
23 Mar 1956 |
Malaya |
1950-1957 |
DP & QS |
30 Jul 1956 |
01 Aug 1956 |
Malaya |
1950-1957 |
DP & QS |
02 Aug 1956 |
05 Aug 1956 |
Singapore |
1950-1957 |
DP only |
06 Aug 1956 |
08 Aug 1956 |
Malaya |
1950-1957 |
DP & QS |
10 Aug 1956 |
01 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
24 Sep 1956 |
29 Sep 1956 |
Malaya |
1950-1957 |
DP & QS |
30 Sep 1956 |
01 Oct 1956 |
Singapore |
1950-1957 |
DP only |
02 Oct 1956 |
08 Oct 1956 |
Malaya |
1950-1957 |
DP & QS |
05 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
07 May 1957 |
Malaya |
1950-1957 |
DP & QS |
07 Jun 1957 |
15 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
16 Jun 1957 |
22 Jun 1957 |
Singapore |
1950-1957 |
DP only |
23 Jun 1957 |
25 Jun 1957 |
Malaya |
1950-1957 |
DP & QS |
26 Jun 1957 |
26 Jun 1957 |
Singapore |
1950-1957 |
DP only |
27 Jun 1957 |
05 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
06 Jul 1957 |
11 Jul 1957 |
Singapore |
1950-1957 |
DP only |
12 Jul 1957 |
16 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
17 Jul 1957 |
17 Jul 1957 |
Singapore |
1950-1957 |
DP only |
18 Jul 1957 |
27 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
28 Jul 1957 |
29 Jul 1957 |
Singapore |
1950-1957 |
DP only |
30 Jul 1957 |
31 Jul 1957 |
Malaya |
1950-1957 |
DP & QS |
01 Aug 1957 |
06 Aug 1957 |
Singapore |
1950-1957 |
DP only |
27 Aug 1957 |
27 Aug 1957 |
Singapore |
1950-1957 |
DP only |
01 Sep 1957 |
07 Sep 1957 |
Malaya and Singapore |
1957-1960 |
DP & QS |
09 Dec 1957 |
03 Jan 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
09 Jan 1958 |
27 Jan 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
26 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
19 May 1959 |
11 Jun 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
14 Jun 1959 |
21 Aug 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
04 Sep 1959 |
27 Sep 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
16 Nov 1959 |
05 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-tobruk
HMAS Torrens
16 Feb 1972 |
03 Mar 1972 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-torrens
HMAS Vampire
23 Jun 1960 |
29 Jun 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
04 Jul 1960 |
08 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
15 Jul 1960 |
22 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
29 Jul 1960 |
31 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
01 Aug 1960 |
16 Aug 1960 |
Malaya and Singapore |
1960-1963 |
DP only |
10 Sep 1960 |
10 Oct 1960 |
Malaya and Singapore |
1960-1963 |
DP only |
14 Oct 1960 |
05 Nov 1960 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Nov 1960 |
30 Nov 1960 |
Malaya and Singapore |
1960-1963 |
DP only |
29 Sep 1961 |
03 Nov 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Jan 1962 |
25 Jan 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
25 Jan 1962 |
29 Jan 1962 |
Vietnam 1962 |
1962 |
DP only |
29 Jan 1962 |
24 Feb 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
02 Mar 1962 |
27 Mar 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
08 Feb 1963 |
01 Mar 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
10 Mar 1963 |
29 Mar 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Apr 1963 |
08 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
17 Aug 1964 |
05 Oct 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
16 Oct 1964 |
15 Dec 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
05 Jan 1965 |
10 Feb 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
31 May 1965 |
22 Jun 1965 |
Vietnam |
1962-1973 |
DP & QS |
17 Feb 1966 |
27 Apr 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
27 Apr 1966 |
09 May 1966 |
Vietnam |
1962-1973 |
DP & QS |
09 Jun 1966 |
16 Jul 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
24 Jul 1966 |
03 Aug 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
13 Apr 1967 |
22 Apr 1967 |
Vietnam |
1962-1973 |
DP & QS |
28 Apr 1967 |
05 May 1967 |
Vietnam |
1962-1973 |
DP & QS |
14 May 1969 |
25 May 1969 |
Vietnam |
1962-1973 |
DP & QS |
21 Nov 1972 |
26 Nov 1972 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-vampire
HMAS Vendetta
26 Nov 1959 |
03 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
11 Dec 1959 |
11 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
14 Dec 1959 |
16 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Dec 1959 |
24 Dec 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
02 Jan 1960 |
08 Jan 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
11 Jan 1960 |
14 Jan 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Jan 1960 |
27 Jan 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
01 Feb 1960 |
11 Feb 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
14 Feb 1960 |
20 Feb 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Mar 1960 |
27 Mar 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
11 Apr 1960 |
15 Apr 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Apr 1960 |
28 Apr 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
06 May 1960 |
13 May 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
16 May 1960 |
20 May 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Jun 1960 |
27 Jun 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
29 Jun 1960 |
05 Jul 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
28 Mar 1961 |
17 Apr 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
04 May 1961 |
28 May 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
07 Jul 1961 |
14 Aug 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
12 Sep 1961 |
03 Oct 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
26 Mar 1962 |
12 Apr 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
17 Aug 1964 |
25 Sep 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
12 Oct 1964 |
02 Nov 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
19 Nov 1964 |
10 Dec 1964 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
25 Jul 1965 |
18 Sep 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
20 Sep 1965 |
03 Oct 1965 |
Vietnam |
1962-1973 |
DP & QS |
29 Nov 1965 |
29 Dec 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
12 Oct 1965 |
05 Jan 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
15 Jan 1966 |
02 Mar 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
25 May 1966 |
11 Jun 1966 |
Vietnam |
1962-1973 |
DP & QS |
15 Sep 1969 |
11 Apr 1970 |
Vietnam |
1962-1973 |
DP & QS |
28 Oct 1970 |
09 Nov 1970 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-vendetta
HMAS Voyager
21 Jan 1958 |
03 Apr 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Apr 1958 |
13 May 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
04 Jun 1958 |
10 Jul 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
22 Jul 1958 |
19 Aug 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
18 Mar 1959 |
28 Apr 1959 |
Malaya and Singapore |
1957-1960 |
DP & QS |
07 Apr 1960 |
15 Apr 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
06 May 1960 |
02 Jun 1960 |
Malaya and Singapore |
1957-1960 |
DP & QS |
05 Jan 1961 |
24 Jan 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
17 Feb 1961 |
09 Mar 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
25 Mar 1961 |
17 Apr 1961 |
Malaya and Singapore |
1960-1963 |
DP only |
28 Feb 1962 |
16 Mar 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
08 Feb 1963 |
01 Mar 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
10 Mar 1963 |
29 Mar 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
15 Apr 1963 |
08 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-voyager
HMAS Warramunga
14 Aug 1950 |
29 Aug 1951 |
Korea |
1950-1956 |
DP & QS |
17 Jan 1952 |
08 Aug 1952 |
Korea |
1950-1956 |
DP & QS |
28 Apr 1952 |
08 Aug 1952 |
Japan |
1952-1956 |
DP only |
11 Jul 1955 |
15 Jul 1955 |
Malaya |
1950-1957 |
DP & QS |
19 Sep 1955 |
23 Sep 1955 |
Malaya |
1950-1957 |
DP & QS |
24 Sep 1955 |
26 Sep 1955 |
Singapore |
1950-1957 |
DP only |
27 Sep 1955 |
01 Oct 1955 |
Malaya |
1950-1957 |
DP & QS |
02 Oct 1955 |
09 Oct 1955 |
Singapore |
1950-1957 |
DP only |
10 Oct 1955 |
27 Oct 1955 |
Malaya |
1950-1957 |
DP & QS |
14 Nov 1955 |
19 Nov 1955 |
Malaya |
1950-1957 |
DP & QS |
20 Nov 1955 |
01 Dec 1955 |
Singapore |
1950-1957 |
DP only |
02 Dec 1955 |
02 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
03 Dec 1955 |
04 Dec 1955 |
Singapore |
1950-1957 |
DP only |
05 Dec 1955 |
11 Dec 1955 |
Malaya |
1950-1957 |
DP & QS |
05 Apr 1957 |
18 Apr 1957 |
Malaya |
1950-1957 |
DP & QS |
19 Apr 1957 |
23 Apr 1957 |
Singapore |
1950-1957 |
DP only |
24 Apr 1957 |
02 May 1957 |
Malaya |
1950-1957 |
DP & QS |
21 Jan 1958 |
03 Apr 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
23 Apr 1958 |
12 May 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
15 May 1958 |
01 Jul 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
22 Jul 1958 |
19 Aug 1958 |
Malaya and Singapore |
1957-1960 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-warramunga
HMAS Yarra
23 Jun 1962 |
23 Aug 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
10 Sep 1962 |
02 Oct 1962 |
Malaya and Singapore |
1960-1963 |
DP only |
10 May 1963 |
19 May 1963 |
Malaya and Singapore |
1960-1963 |
DP only |
28 May 1964 |
08 Jun 1964 |
Sarawak, Sabah & Brunei |
1962-1964 |
DP & QS |
31 Mar 1965 |
07 May 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
27 May 1965 |
17 Jul 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
29 Jul 1965 |
01 Sep 1965 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
24 Mar 1966 |
04 May 1966 |
Malaysia, Singapore & Brunei |
1964-1967 |
DP & QS |
25 Apr 1966 |
09 May 1966 |
Vietnam |
1962-1973 |
DP & QS |
26 May 1966 |
09 Jun 1966 |
Vietnam |
1962-1973 |
DP & QS |
22 Dec 1967 |
01 Jan 1968 |
Vietnam |
1962-1973 |
DP & QS |
22 Feb 1970 |
01 Mar 1970 |
Vietnam |
1962-1973 |
DP & QS |
22 Feb 1971 |
01 Mar 1971 |
Vietnam |
1962-1973 |
DP & QS |
Source URL: https://clik.dva.gov.au/health-policy-library/defence-service-homes-dsh/general-orders/eligibility/14-miscellaneous/148-consolidated-list-ran-ships-vea-coverage-1950-1972/hmas-yarra
Occupational Therapy (Mental Health)
Click on the link below to take you to the Occupational Therapy Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/occupational-therapy-mental-health
Optical Services and Supplies
Click on the link below to take you to the Optical Dispensing and Pharmaceutical Services Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/optical-services-and-supplies
Osteopathic
Click on the link below to take you to the Osteopathic Services Page on the DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/osteopathic
Pharmacy
Click on the link below to take you to the Pharmacy Index Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/pharmacy
Physiotherapy
Click on the link below to take you to the Physiotherapy Services Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/physiotherapy
Podiatry
Click on the link below to take you to the Podiatry Services Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/podiatry
Psychology
Click on the link below to take you to the Psychology Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/psychology
Recipient Created Tax Invoices (RCTI)
Click on the link below to take you to DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
http://www.dva.gov.au/service_providers/business_with_dva/Pages/register.aspx
Source URL: https://clik.dva.gov.au/health-policy-library/recipient-created-tax-invoices-rcti
Rehabilitation Appliances Program (RAP)
Click on the link below to take you to the Rehabilitation Appliances Program (RAP) DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
https://www.dva.gov.au/health-and-wellbeing/home-and-care/rehabilitation-appliances-program-rap
Source URL: https://clik.dva.gov.au/health-policy-library/rehabilitation-appliances-program-rap
Specialists
Click on the link below to take you to the Fee notes for GPs and Specialists Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
https://www.dva.gov.au/providers/fees-and-payments/fee-notes-gps-and-specialists
Source URL: https://clik.dva.gov.au/health-policy-library/specialists
Speech Pathology
Click on the link below to take you to the Speech Pathology Services Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/speech-pathology
Social Work
Click on the link below to take you to the Allied Health Care Provider Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/social-work
Social Work (Mental Health)
Click on the link below to take you to the Allied Health Care Providers Page DVA web site.
Note for DVA staff - If the link does not work, make sure you have your Internet browser open.
Source URL: https://clik.dva.gov.au/health-policy-library/social-work-mental-health