Cross-Referencing

What is cross-referencing

Cross-referencing is the linking of two file numbers, usually when a marriage or [glossary:de facto:] [glossary:relationship:] links two veterans or their dependants. Cross-referencing must be done before any processing is done on either of the linked file numbers.

What cross-referencing involves

Cross-referencing is done by Client Registration Section in the relevant state office and involves:

• linking the file numbers to each other on the system (this will be evident from the Xreference File Numbers folder of the Record Maintenance tab in VIEW
• physically linking the two C files where appropriate
• writing the other file number in the X-Ref box on the front of each C file

Cross-referenced cases which are manual

To ensure rates of disability pension in the other assessment are updated before a statutory increase is applied, process the following types of cases manually:

• an income support supplement recipient whose partner is in receipt of DVA disability pension
• veteran receiving age pension from DVA whose partner is a war widow/widower

Cross-referenced cases which are automatic

The following cross-referenced cases may be processed automatically:

• income support supplement recipient whose partner is a veteran without disability pension
• war widow/widower who is also a veteran in receipt of service pension
• veteran service pensioner married to veteran service pensioner, neither being a war widow/widower
• veteran age pensioner married to veteran age pensioner, provided that they paid under a single file number     
  More →

  Guide to Social Security Law: Income from DVA

  http://www.fahcsia.gov.au/guides_acts/ssg/ssguide-4/ssguide-4.3/ssguide-4.3.5.html

  More → (go back)

Automatic advices for cross-referenced cases

When a cross-referenced case is processed in PIPS, single advices will always be produced, overriding any selection made by the user.