12.5 Reviews and Appeals
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals
12.5.1 Overview of Income Support Reviews and Appeals
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1251-overview-income-support-reviews-and-appeals
12.5.2 Income Support and Review of Decisions by the Repatriation Commission
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1252-income-support-and-review-decisions-repatriation-commission
Circumstances Where Commission May Review Decisions
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1252-income-support-and-review-decisions-repatriation-commission/circumstances-where-commission-may-review-decisions
Review Relating to a Deceased Person
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1252-income-support-and-review-decisions-repatriation-commission/review-relating-deceased-person
Applications for Review
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1252-income-support-and-review-decisions-repatriation-commission/applications-review
Processing Requests for Review
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1252-income-support-and-review-decisions-repatriation-commission/processing-requests-review
12.5.3 Review by the Administrative Review Tribunal (ART) for Income Support Matters
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1253-review-administrative-appeals-tribunal-aat-income-support-matters
Applications for Review by the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1253-review-administrative-appeals-tribunal-aat-income-support-matters/applications-review-administrative-appeals-tribunal-aat
Guidance and Appeals Panel
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/node/86493
DVA's Obligations Towards Application to the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1253-review-administrative-appeals-tribunal-aat-income-support-matters/dvas-obligations-towards-application-administrative-appeals-tribunal-aat
Hearings and Decisions by the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1253-review-administrative-appeals-tribunal-aat-income-support-matters/hearings-and-decisions-administrative-appeals-tribunal-aat
12.5.4 Federal Court and Income Support Matters
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1254-federal-court-and-income-support-matters
12.5.5 Overview of Reviews and Appeals for Veterans' Compensation Matters
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1255-overview-reviews-and-appeals-veterans-compensation-matters
12.5.6 Veterans' Compensation and Review of Decisions by the Repatriation Commission
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission
Circumstances Where Commission May Review Decisions
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission/circumstances-where-commission-may-review-decisions
Reviews Under Section 31
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission/reviews-under-section-31
Review Relating to a Deceased Person
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission/review-relating-deceased-person
Applications for Review
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission/applications-review
Processing Requests for Review
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1256-veterans-compensation-and-review-decisions-repatriation-commission/processing-requests-review
12.5.7 Review by the Veterans' Review Board (VRB)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1257-review-veterans-review-board-vrb
What Decisions can the Veterans' Review Board (VRB) Review?
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1257-review-veterans-review-board-vrb/what-decisions-can-veterans-review-board-vrb-review
Applications for Review by the Veterans' Review Board (VRB)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1257-review-veterans-review-board-vrb/applications-review-veterans-review-board-vrb
Veterans' Review Board (VRB) Hearings
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1257-review-veterans-review-board-vrb/veterans-review-board-vrb-hearings
12.5.8 Review by the Administrative Review Tribunal (ART) for Veterans' Compensation Matters
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1258-review-administrative-appeals-tribunal-aat-veterans-compensation-matters
Applications for Review by the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1258-review-administrative-appeals-tribunal-aat-veterans-compensation-matters/applications-review-administrative-appeals-tribunal-aat
Guidance and Appeals Panel
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/node/86494
DVA's Obligations Towards Application to the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1258-review-administrative-appeals-tribunal-aat-veterans-compensation-matters/dvas-obligations-towards-application-administrative-appeals-tribunal-aat
Hearings and Decisions by the Administrative Review Tribunal (ART)
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1258-review-administrative-appeals-tribunal-aat-veterans-compensation-matters/hearings-and-decisions-administrative-appeals-tribunal-aat
12.5.9 Federal Court and Veterans' Compensation Matters
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/1259-federal-court-and-veterans-compensation-matters
12.5.10 The Commonwealth Ombudsman
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/12510-commonwealth-ombudsman
12.5.11 Freedom of Information
Most VEA compensation and rehabilitation determinations made on or after 21 April 2025 must be appealed directly to the Veterans’ Review Board (VRB), via VRB lodgement channels, rather than to DVA. Appeal timeframes remain the same for all claim types except Acute Support Package, which has been extended to 12 months. DVA has 28 days to prepare the report for the VRB under section 352D of the MRCA. The Commission continues to have the discretion to initiate a reconsideration of own motion.
Income support decisions continue to be appealable to ART.
Determinations made before 21 April 2025 should be appealed via previous pathways. Claimants can confirm the review pathway relevant to their claim by checking the determination letter. More information is available at dva.gov.au/single-review-pathway or vrb.gov.au
This chapter covers the policy for reviews and appeals for income support and veterans' compensation issues. The chapter also provides information on administrative investigations by the Commonwealth Ombudsman and an explanation of the information accessible under the Freedom of Information (FOI) legislation.
See Also
Reviews and Appeals
Chapter 3.1 Service Pension Eligibility
Chapter 3.2 Income Support Supplement (ISS) Eligibility
Chapter 4.1 Disability Compensation Payment Eligibility
Chapter 4.2 War Widow's/Widower's Pension Eligibility
Chapter 5.7 Commonwealth Seniors Health Card (CSHC)
Source URL: https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/125-reviews-and-appeals/12511-freedom-information