Aids and appliances provided through the Rehabilitation Appliances Program (RAP) will be recorded on RAPTOR, RAP’s IT system. Reports are available on what items have been supplied to Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) and Military Rehabilitation and Compensation Act 2004 (MRCA) clients by contacting the Manager, RAP Operations. If requested, RAPTOR reports should be printed and placed on the client’s file and in the client’s UIN container in TRIM.
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DVA registered health providers
There are many advantages in referring a client to a DVA registered health provider. This is because if that health provider is a registered DVA provider, they can source RAP aids and appliances directly through a DVA contracted supplier. DVA registered health providers can also invoice the Department directly for their work in sourcing, ordering and instructing clients on the safe use of aids and appliances provided through RAP.
The RAP National Schedule of Equipment (the Schedule) underpins the RAP program. Once an assessment has been completed, the assessing health provider is required to check whether the recommended aid or appliance is available through the RAP by checking the current RAP Schedule.
There are a number of health professionals who may be involved in the RAP assessment process. These include:
The Rehabilitation Appliances Program aims to provide aids, appliances and modifications that support veterans and their families through the provision of aids and appliances that may minimise the impact of disabilities, enhance quality of life, facilitate participation in the community and maximise independence when undertaking daily living activities and enhance overall well-being.
Clients may be eligible for RAP if they have an assessed clinical need for an aid or appliance and a:
This section provides information about the maintenance, servicing, repair and replacement of aids and appliances provided through: