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15.3.5 Progress Reports
Goals vs Activities
Goals are what the client wants to achieve, or the desired outcome that they are working towards.
The rehabilitation activities are the things that the client will do to reach that outcome.
Goals should be specific, and as a general rule, multiple activities will be included to help the person to reach their goal. For example, the goal of ‘improvement to physical functioning’ could have the activities of ‘attend physiotherapy appointment 1 time per week and complete all exercises recommended by the therapist’, ‘walk around the block 4 times per week’ and ‘support from XX (eg. family member) to assist with developing a weekly routine’.
For the DVA Form D1330 Rehabilitation Progress Report, the provider:
Step 1. Enters client’s name and DVA file number (not Defcare Case ID) in the footer of the document.
Step 2. Completes client details section
Step 3. Once the client has completed the DVA Form D9230 LSI, the Life Satisfaction Indicators (LSI) scores can be transferred into the Progress Report. The provider notates when the client completed the LSI.
- 3.1 The provider averages the scores for “satisfaction with life” indicators (0 to 10) and “satisfaction with job” indicators (A to F).
- 3.2 The provider transfers the LSI scores to the Progress Report and compares with the LSI scores identified at initial assessment.
Note: Life Satisfaction Indicators should be provided six monthly as they provide a 'snapshot' of the client's overall status at a point in time. The LSI also provides an opportunity to discuss any areas of concern and potentially amend the Rehabilitation Plan to address needs that have arisen or developed since the plan opened. For Progress Reports provided at more frequent intervals (e.g. monthly), the LSI section of the report should be left blank. For example, the achievement of goals should be reported through a Progress Report regardless of when they occur.
Step 4. Documents the identified activities for each goal.
Step 5. Provides a summary of the Progress Report.
Step 6. Signs the Progress Report and for new rehabilitation referrals from 29 May 2017, upload the progress report and any other relevant documentation to R&C ISH using the client's unique Transaction Reference Number (TRN). All rehabilitation cases that commenced prior to 29 May 2017 will require you to follow the process of emailing rehabilitation related documentation to the client's DVA Coordinator. Rehabilitation Coordinators are not required to sign the Progress Report.
Step 7. Rehabilitation Coordinators are responsible for transposing information from the documentation submitted by the rehabilitation providers, into R&C ISH. This information includes goals, activities for each goal and LSI scores.
Rehabilitation Goals are what the client wants to achieve through their rehabilitation plan. They will have a vocational, medical management or psychosocial focus. An example for each is provided below.
- Vocational goal – return to sustainable part-time work.
- Medical Management goal – identify appropriate medical professionals in my local area and start accessing treatment regularly.
- Psychosocial goal – to increase level of social activity and community participation.
A client may be working towards a mix of vocational, medical management and/or psychosocial goals concurrently, or may initially focus on achieving specific types of goals (e.g. medical management goals) before moving on to others. This will be determined by what is most appropriate for each client given their individual circumstances and needs.