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6.9.1 Defcare registration
New claims must, immediately upon receipt by the relevant location, be registered on Defcare. If the claimant has however not previously been registered with DVA, their details need to be entered onto aDVAnce. This will then upload the claimant on to Defcare and V — IEW. Once the claimant is registered, the claim may be registered onto Defcare. Instructions for this are located in the Defcare User Manual.