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6.6.1 Claims already determined at appeal not to be recycled as new claims

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On receipt of a claim, the Delegate should first search Defcare to ensure the claim for that injury is not being submitted for a second or subsequent time. Employees whose claim for an injury has already been denied may only contest that 'deny' decision through reconsideration and appeal to the AAT. Following resolution of that appeal, or closure of the time limit for an appeal, the employee is not entitled to recycle that same matter as a new claim. A Delegate should refuse to deal with such a case on the basis that the matter has already been considered and determined.

When registering a new claim on Defcare a list of existing claims for that employee is provided as a check against duplicate claims.