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6.3.1 Claims must be in writing - No oral claims

Document

Section 54(2) of the SRCA requires a claim to be in writing.

The Military Rehabilitation and Compensation Commission MRCC approved form for this purpose is the DVA form D2020 Claim for Rehabilitation and Compensation.

Under no circumstances can an oral claim be accepted as founding a proper claim for compensation under the SRCA or any earlier Act. Delegates will see that instructions relating to notification of injuries (which must also be made in writing) may allow a written declaration by the ADF officer or supervisor to the effect that he/she did receive a verbal report of injury from that claimant. That concession does not apply to a claim for compensation.

If a claimant attempts to make an oral claim for compensation, he or she MUST be required to complete the approved claim form.