2.4.1 Procedure for client contacts where the client is represented | Military Compensation SRCA Manuals and Resources Library, Liability Handbook, Ch 2 Initial Liability, 2.4 Liaison with Client's Lawyer or Representative

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2.4.1 Procedure for client contacts where the client is represented

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Where a client has advised RCG that he/she retains the services of a lawyer or some other representative, Delegates are obliged to conduct the case with that representative. That means you may only initiate contact with that client – i.e. via RCG correspondence and phone calls – through that representative. Chapter 23 of the General Handbook has further information on these dealings.