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20.25.2 Suspended clients to be advised promptly
Although S37(7) is self-executing, it is reasonable and necessary to promptly inform the client that he/she has in fact been suspended – i.e. by means of his/her own action. Delegates should use the Defcare standard letter for this. Any decisions to suspend under both Ss36 and 37 are determinations under the Act thus allowing the client to seek a reconsideration of the delegate's decision.