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35.5 Transfer of Files


All files that are being moved between MRCC offices will have to be sent via RA for dispatch in the first available overnight bag. The RA staff will record the change of location of the file on TRIM.

TRIM will be utilised to record the MRCC Office in which the file is located. Any movement within the office should be recorded on Defcare in the Process view / File Location / The claim files are held by...