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6 Notations in VIEW, Defcare and Cadet

Where R&C services are approved or expedited due to natural disasters or other emergencies, the client's record on VIEW, Defcare and/or Cadet should be modified with appropriate notations (e.g. “Additional services in response to bushfires [Insert date]”).

Recording notations on the systems ensures that transactions are clearly identified for QA purposes and for the benefit of other R&C delegates.

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