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6.5.2 Initial Incapacity Claim
A medical certificate or report from the treating GP is acceptable. Exceptions to this rule are complex cases such as, but not limited to: psychiatric conditions, multiple injuries, sequelae conditions, contribution by non-compensable injuries, claims with a long gap between date of injury or date of discharge or the last incapacity. In these circumstances, payment may be commenced based on a medical certificate or report from the treating GP however, a report by the treating specialist should be sought for confirmation. If there is no treating specialist then an independent specialist's opinion should be obtained.