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2. Investigating Entitlement to Incapacity Payments
In this chapter
Claims for incapacity payments involve delegates investigating;
- whether the person is eligible (i.e. is incapacitated as a result of their accepted condition), and
- if so, what amount is payable.
It is possible for a person to be eligible but the subsequent calculation of the amount payable results in a 'nil' entitlement.
Delegates should first check that a person is not prohibited from receiving weekly payments i.e. suspended, previously deemed with an ability earn, outstanding reconsideration for the same period etc.