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4.3.1 Full obligations

4.3.1.1Commission policy is that full obligation information is provided:

  • to all pensioners at grant (You and Your Pension issued)
  • to maximum rate pensioners at a minimum interval of once every 5 years
  • to reduced rate pensioners at a minimum interval of once every 2 years; and
  • to each pensioner following a full departmental review.

4.3.1.2The 2 and 5-yearly provision of obligations to pensioners is done via the June mailout when payment summaries (previously group certificates) are issued. The letter advises pensioners of their obligations in respect of domestic, residential and financial circumstances as well as providing the pensioner with their assessment details and right of review.