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Bereavement Processing


Where DVA is advised that a pensioner residing in aged care has died, pension should be cancelled through the normal bereavement processing procedures.

No additional action is required in relation to the income testing of fees since DH&FS will be advised of the date of death via the data matching file.

If the deceased person has a partner who is receiving pension, the partner's circumstances should be reviewed as part of any post bereavement review to ascertain whether the surviving partner has received the accommodation bond refund.