Proof of Identity Check – Compensation Claims under the VEA, DRCA and MRCA | Compensation and Support Policy Library, Part 2 Applying for a Pension, 2.2 Proof of Identity, 2.2.2 Establishing Proof of Identity or Relationship to a Veteran

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Proof of Identity Check – Compensation Claims under the VEA, DRCA and MRCA

Document
Last amended 
11 December 2017
Summary table

The following table summarises the circumstances when a full (standard), modified or no proof of identity (POI) check is required for a veterans' compensation claim:

If the application received is for a...    

 

Then the level of POI check required is...    

 

Clients eligible for MyService will have their POI verified automatically by the system

DRCA or MRCA claim for liability or VEA claim for disability pension ((DVA cleanskin - ie no previous DVA claim or payment)

Full POI

DRCA or MRCA claim for compensation for Death or VEA claim for war widow's/widower's pension and orphans pension(DVA cleanskin - i.e. no previous DVA claim or payment)

Full POI

DRCA or MRCA claim for liability of VEA claim for disability pension

  • Full POI provided when previous claim for DRCA or MRCA liability or VEA disability pension submitted – but claim rejected more than 24  months ago
  • Full POI provided when previous claim for DRCA or MRCA liability or VEA disability pension submitted but claim rejected within the past 24 months.
  • Modified POI (more than 24 m)
  • No POI  (less than 24 m)

VEA supplementary benefits to non-veterans e.g. loss of earnings allowance for a travelling attendant

Full POI

DRCA or MRCA claim for liability or VEA claim for disability pension – already receiving VEA disability pension, an income support payment from DVA, MRCA or DRCA incapacity payments, ongoing MRCA periodic PI payments (including veterans, MRCA or DRCA supplement)

No POI

DRCA or MRCA claim for compensation for Death or VEA claim for war widow's/widower's pension – already receiving VEA disability pension, an income support payment from DVA,  MRCA or DRCA incapacity payments, MRCA ongoing periodic PI payments (including veterans, MRCA or DRCA supplement)

No POI

Application for increase in VEA disability pension (i.e. already a known client of DVA and in receipt of regular DVA payments)

No POI

Claim for VEA war widow's/widower's pension and already receiving service pension or orphan's pension – (i.e. already a known client of DVA and in receipt of regular DVA payments) 

No POI

DRCA or MRCA claim for benefit (i.e. incapacity, permanent impairment, household services or attendant care). Client not in receipt of any other payment from DVA.

  • Full POI provided when claim for liability accepted within the past 24 months
  • Full POI provided when claim for liability accepted more than 24 months ago

 

  • No POI (within 24m)
  • Modified (more than 24m)
DRCA or MRCA claim for benefit (ie incapacity, permanent impairment, household services or attendant care) - already receiving VEA disability pension, income support payment from DVA, MRCA/DRCA incapacity payments or ongoing MRCA periodic PI (including veterans, MRCA or DRCA supplement)No POI

*for a child between 5 and 18 years of age, a certified true copy of the full birth certificate showing the names of both parents, and evidence of enrolment in full time education. For a child 18 years of age or over, full POI).

Note 1: A POI check for current serving members, reservists and trainees who hold a current, valid purple or orange ADF ID card can be performed using the streamlined process available to these clients and detailed elsewhere in the CLIK proof of identity policy library.

Note 2: Eligible clients who submit their claims via MyService will have their POI verified by the system at the time of creating their account. Additional POI checks are not required.

Note 3: POI is automatically established for current and former serving members who have joined the permanent forces or commenced a period of Continuous Full-time Service from 1 January 2016 and/or separated from 27 July 2016.  This is detailed elsewhere in the CLIK proof of identity policy library.

Circumstances that warrant non-standard POI consideration are detailed in the CLIK proof of identity policy library at Chapter 2.2.4.