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Withdrawal of a claim

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When can a claim be withdrawn

VEA ?

Section 35F VEA - qualifying service

Section 36J VEA - age service pension

Section 37J VEA - invalidity service pension

Section 38J VEA - partner service pension

Section 45NA VEA - income support supplement

Section 33 VEA - disability and dependants' pensions

VEA ? (go back)

If a claim has not already been determined, a claimant or person on behalf of the claimant may withdraw the claim. Any claim that is withdrawn is taken to have not been made.

How to withdraw a claim

VEA ?

Section 35F(3) VEA & Section 35FB VEA - qualifying service

Section 36J(3) VEA & Section 36JB VEA - age service pension

Section 37J(3) VEA & Section 37JB VEA - invalidity service pension

Section 38J(3) VEA & Section 38JB VEA - partner service pension

Section 45NA(3) VEA & Section 45NC VEA - income support supplement

Section 33 VEA - disability and dependents' pension

VEA ? (go back)

The following table demonstrates how to withdraw a claim.

Type of Withdrawal

Where to Lodge Withdrawal

Written

at an office of the Department in Australia

Oral

to a person in an office of the Department in Australia

Note: only claims for service pension or ISS can be withdrawn orally. Claims for disability pension, war widow's/widower's pension and orphan's pension must be withdrawn in writing.

Acknowledgment of an oral withdrawal of a claim

VEA ?

Section 35FC VEA - qualifying service

Section 36JC VEA - age service pension

Section 37JC VEA - invalidity service pension

Section 38JC VEA - partner service pension

Section 45ND VEA - income support supplement

VEA ? (go back)

When a claim for service pension or ISS is withdrawn orally, the claimant must be provided with a written acknowledgment, that:

  • confirms the withdrawal, and
  • advises the claimant, or person on behalf of the claimant, that they may reactivate the claim.
Reactivating a withdrawn claim

VEA ?

Section 35FD VEA - qualifying service

Section 36JD VEA - age service pension

Section 37JD VEA - invalidity service pension

Section 38JD VEA - partner service pension

Section 45NE VEA - income support supplement

VEA ? (go back)

An oral withdrawal of a claim for service pension or ISS may be treated as if it had not been made, if the request is made:

  • by the claimant or a person on behalf of the claimant, and
  • within 28 days of the withdrawal.

When a claim is reactivated, the commencement day of the claim remains the same as that of the original claim.