13.10.2 Review of Decisions | Compensation and Support Policy Library, Part 13 Education Schemes Policy Manual contd., 13.10 Determination of Assistance

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13.10.2 Review of Decisions

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13.10.2 Review of Decisions

See paragraph 8.2 of the Instruments

Where an application for benefit has been declined, reasons for that decision shall be provided, in writing, to the applicant.

Where a student or a student’s parent, guardian or trustee is dissatisfied with a decision of the Commission or of a Board, that student, parent, guardian or trustee may make an application to the Commission for a review of the decision.

The application for review must be made within 3 months of the student, parent, guardian or trustee receiving a copy of that decision. The date of the decision letter is considered the date the decision was received by the student, guardian or trustee.

The Commission must review the decision, or cause the decision to be reviewed by a person to whom the Commission has delegated its power under this paragraph (not being the person who made the decision).

On the completion of its review of a decision, the Commission shall:

(a) if it is satisfied that the decision is unsatisfactory, set aside the decision and substitute for that decision such decision as the Commission considers to be appropriate; or

(b) if it is not so satisfied, affirm the decision.