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Appointment of an Agent
Who can be appointed as an agent?
How to apply
A written request must be received by the Commission specifying the following terms of agreement:
- agreement and full understanding of the arrangements by both the pensioner and proposed agent, and
- the period for which the pension will be paid to the agent.
Commission may then approve the appointment of the agent by instrument in writing.
Proof of identity
In order to identify the proposed agent, a proof of identity check must be made on all applications.
Notification of appointment
Once an agent has been appointed, the Commission's written approval should be forwarded to the pensioner, specifying the terms of the agreement.
According to section 58D of the VEA, an agent is a person who has been nominated by a pensioner and approved by the Commission to receive pension instalments on behalf of the pensioner. The agent must:
- pay the pension or allowance to the pensioner; or
- manage the pension or allowance in accordance with the pensioner's wishes.